RMCM13E - Multi-cooker Redmond - Free user manual and instructions
Find the device manual for free RMCM13E Redmond in PDF.
| Product type | Multi-cooker |
| Brand | Redmond |
| Model | RMCM13E |
| Power | 500 W |
| Power supply voltage | 220-240 V, 50/60 Hz |
| Bowl capacity | 3 liters |
| Bowl coating | Anata® ceramic non-stick (Square) |
| Display | LED |
| Control type | Electronic |
| Steam valve | Removable |
| Removable inner lid | Yes |
| Power switch | Yes, on the housing |
| Non-volatile memory | Yes (up to 15 min power cut) |
| Sound signals off | Yes |
| Keep warm function | Yes, up to 12 h (adjustable per program) |
| Delayed start | Yes, up to 24 h |
| Reheating dishes | Yes, up to 12 h |
| Number of programs | 25 automatic programs |
| Available programs | MULTICOOK, EXPRESS, RICE/GRAIN, STEAM, COOK, SOUP, SAUTÉ, BAKE, STEW, SAUCE, YOGURT, DESSERT, OMELETTE, YEAST DOUGH, PORRIDGE, VACUUM, PIE, RAVIOLI, PASTA, DUMPLINGS, PIZZA, BREAD, PILAF, CRUST, SLOW COOK |
| Included accessories | Steamer basket, spatula, ladle, measuring cup, user manual, culinary guide "100 recipes", maintenance notebook, power cord |
| Cleaning and maintenance | Bowl and inner lid washable with soapy water; housing wiped with damp cloth; removable steam valve; removable condensate reservoir |
| Safety | Overheat protection, automatic shut-off, mandatory grounding, lockable lid, child safety (use >8 years) |
| Spare parts and repairability | Optional accessories available (fry basket, yogurt pots); repair only by authorized center |
| Warranty | 2 years |
| Lifetime | 5 years |
Frequently Asked Questions - RMCM13E Redmond
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USER MANUAL RMCM13E Redmond
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Carefully read all instructions before operating and save them for future reference. By carefully following these instructions you can considerably prolong the service life of your appliance.
IMPORTANT SAFEGUARDS
- The manufacturer is not responsible for any failures arising from the use of this product in a manner inconsistent with the technical or safety standards.
- This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.
- Before installing the appliance, check that the device voltage corresponds with the supply voltage in your home (refer to the rating plate or technical data).
- While using the extension cord, make sure that its voltage is the same as specified on the device. Using different voltage may result in a fire or another accident, causing the appliance damage or short circuit.
- The appliance must be grounded. Connect only to a properly installed wall socket. Failure to do so may result in the risk of electrical shock. Use only grounded extension cords.
CAUTION! During use the appliance becomes hot! Care should be taken to avoid touching the housing, bowl, or any other metal parts while operating. Make sure your hands are protected before handling the device. To avoid possible burns, do not lean above the open appliance. - Always unplug the device after use, before cleaning or moving. Never handle the plug with wet hands. Do not pull the power cord to disconnect from the outlet; instead, grasp the plug and pull to disconnect.
- Keep the power cord away from hot surfaces (gas or electric ovens) or sharp edges. Do not let the cord hang over the edge of a table or a counter.


REMEMBER: damaging the cord may lead to a failure that will not be covered by the warranty. If the cable is damaged or requires replacing, contact an authorized service centre only to avoid all risks.
- Never place the device on soft surfaces to keep ventilation slots clear of any obstruction.
- Do not operate the appliance outdoors, to prevent water or any foreign object or insect from getting into the device. Doing so may result in serious damage of the appliance.
- Always unplug the device and let it cool down before cleaning. Follow the cleaning and general maintenance guidelines when cleaning the unit.

DO NOT immerse the device in water or wash it under running water!
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Keep the appliance and its cord out of reach of children aged less than 8 years. Cleaning and user maintenance shall not be made by children without supervision.
- The appliance is not intended to be operated by an external timer or a separate remote control system.
- Keep the packaging (film, foam plastic and other) out of reach of children as they may choke on them.
- Any modifications or adjustments to the product are not allowed. All the repairs should be carried out by an authorized service centre. Failure to do so may result in device and property damage or injury.

CAUTION! Do not use the appliance in case of any mal functions.
Technical specifications
| Model RMC-M13E RMC-M23E RMC-M33E | |||
| Power 500 W 860 W 900 W | |||
| Voltage 220-240 V, 50/60 Hz | |||
| Bowl capacity 3 L S L | 6 L | ||
| Bowl coating | Non-stick ceramic Anato® (Korea) | ||
| Display | LED | ||
| Type of control | Electronic | ||
| Steam valve | Removable | ||
| Removable inner Lid | Yes | ||
| Power switch on the housing | Yes | ||
| Non-volatile memory | Yes | ||
| Disabled audible signals | Yes | ||
Functions
| Keep Warm | yes, up to 12 h |
| Keep Warm disabled in advance | yes |
| Time Delay | yes, up to 24 h |
| Reheat | yes, up to 12 h |
Programmes
| 1. MULTICOOK | 10. SAUCE | 19. PASTA |
| 2. EXPRESS | 11. YOGURT | 20. DUMPLINGS |
| 3. RICE/GRAIN | 12. DESSERT | 21. PIZZA |
| 4. STEAM | 13. OMELETTE | 22. BREAD |
| 5. COOK | 14. YEAST DOUGH | 23. PILAF |
| 6. SOUP | 15. PORRIDGE | 24. CRUST |
| 7. SAUTÉ | 16. VACUUM | 25. SLOW COOK |
| 8. BAKE | 17. PIE | |
| 9. STEW | 18. RAVIOLI |
Package includes
| Multicooker with the bowl installed inside | 1 pc |
| Steaming container | 1 pc |
| Starring paddle | 1 pc |
| Serving spoon | 1 pc |
| Measuring cup | 1 pc |
| User manual | 1 pc |
| <100 recipes | 1 pc |
| Service booklet | 1 pc |
| Power cord | 1 pc |
Manufacturer reserves the right to make any modifications to design, packaging, or technical specifications of the product without prior notice.
Parts of multicookers RMC-M13E/RMC-M23E/RMC-M33E A1
| 1. | Lid with the handle |
| 2. | Removable steam valve |
| 3. | Removable inner lid |
| 4. | Bowl |
REDMOND
| Model RMC-M13E | RMC-M23E | RMC-M33E | |
| Bowl type RB-C302 | RB-C502 | RB-C602 |
5. Housing
-
Container for condensate collection
-
Control panel with display
-
Adjustment ring
-
Power switch
-
Lid release button
-
Steaming container
-
Measuring cup
-
Serving spoon
-
Stirring paddle
-
Power card
Elements of control panel A2
1 Display
-
Cooking programmes indicators.
-
"Hour/Min" button—switches on current time adjustment mode; to select hour/minute value in current time adjustment modes, cooking time and time delay.
-
"Reheat" button - to enable Reheat function (in standby mode).
-
"Start/Keep Warm" button with "Start" and "Keep Warm" indicators—to start cooking programme; to disable Keep Warm in advance.
-
Adjustment ring: to select cooking programme; to adjust current time/cooking time/time delay; to adjust temperature in "MULTICOOK" programme. Turn the ring clockwise to increase the value, turn the ring counterclockwise to reduce the value. 16 switches per 360° degree rotation may be performed.
-
"Keep Warm" indicator is lit up when Keep Warm mode is enabled.
-
"Cancel" button - to stop cooking programme operation; to clear previous settings: to enable/disable audible signals (in standby mode).
-
"Set" button - to enable parameter adjusting mode; to switch to cooking
temperature adjusting mode (in "MULTICOOK" programme)/Time Delay
- "Start" indicator lights up during cooking programme operation and Time Delay; is flashing when reaches operating temperature in "RAVIOLI", "PASTA" и "DUMPLINGS" programmes.
Display
A "Timer" indicator - is lit when adjusting cooking time/ during programme operation.
B. "Time Delay" indicator - is lit when adjusting Time Delay / during appliance operation in Time Delay.
C. Disabled audible signals indicator.
D. Keep Warm indicator.
E. "Reheat" indicator - is lit during Reheat function operation.
F. Temperature value indicator in "MULTICOOK" programme.
I. PRIOR TO THE FIRST USE
Carefully unpack the device, remove all packaging materials and stickers except the one with the unit's serial number.
The absence of the serial number will deprive you of your warranty benefits. Wipe all interior and exterior surfaces of the unit with a soft, damp cloth. Wash the bowl in warm soapy water. Rinse and dry thoroughly. Odor on first use of the appliance is normal. In such case, clean the device.

After transportation or storage at low temperature allow the appliance to stay at room temperature for at least 2 hours before use.
II. OPERATION
Before Use
Place the device on a flat, stable, and hard surface away from wallpaper, decorative coatings, or any other objects or cabinets that could be damaged by steam, humidity, or high temperatures. Before operating the appliance, ensure that the outer and inner parts of the pressure multicooker have no dents, cracks or any other visible damages. There should not be any obstructions between the heating element and the bowl.
Standby mode
The plugged in appliance has default standby mode setting; current time is displayed in 24-hour format. If no button was pressed during one minute when setting selected programme parameters, the appliance will switch to the standby mode; all the previous settings will be cleared.
To adjust the clock
o adjust the current time:
1. Press and hold "Hour/Min" button for several minutes in standby mode.
◎ indicator will be lit on the display; clock register indicator will be flashing.
2. Select clock value rotating adjustment ring this or other way. Repress "Hour/Min" button to switch the register and turning the adjustment ring adjust the minute value. After maximum value is reached the adjustment starts from beginning of the adjustment range.
3. When time adjusting is complete do not press any buttons. The adjusted time value will be saved in a few seconds.
Enable/disable audible signals
The REDMOND RMC-M13E/RMC-M23E/RMC-M33E multicookers allow to enable/disable audible signals, that accompany pressing the buttons and the end of cooking process. To disable/enable audible signals press and hold "Cancel" button in standby mode.
Non-volatile memory
The REDMOND RMC-M13E/RMC-M23E/RMC-M33E multicookers have non-volatile memory. If power failure occurs during programme operation (up to 15 minutes in cooking mode) the appliance saves all settings to the memory. The appliance will start operation on the interrupted stage. Press the "Cancel" button if it is undesirable to the continue cooking process. The appliance will switch to the standby mode.
To adjust cooking time
The REDMOND RMC-M13E/RMC-M23E/RMC-M33E multicookers provide default cooking time adjusting. Time interval and range depend on selected cooking programme.
- Select the programme rotating the adjustment ring this or that way. The "Timer" indicator will be lit on the display, default cooking time will be displayed for every programme.
- Press the "Set" button. The clock register indicator will be flashing.
- Select the time value rotating adjustment ring this or that way. Repress the "Hour/Min" button to switch the register and adjust minute value turning the adjustment ring. After the maximum value is reached in every register the adjustment starts from beginning of the adjustment range.
Time Delay
The time delay function allows adjusting time by which the dish will be ready. The maximum time of delay is 24 hours in 15 minutes interval. It should be taken into account that Time of delay should be more than adjusted cooking time otherwise the programme will start the operation after pressing the "Start/Keep Warm" button.
- Select the programme, adjust the cooking time if necessary. Adjust the cooking temperature for the "MULTICOOK" programme.
- Press the "Set" button. The "Time Delay" and the time value indicators will be flashing.
- Adjust the time value rotating the adjustment ring. Repress the "Hour/Min" button to switch the register and adjust the minute value turning the adjustment ring. After the maximum value is reached in every register the adjustment starts from beginning of the adjustment range.
- Press the "Start/Keep Warm" button. The appliance will switch to the Time Delay mode, the "Time Delay" and the current time indicators will be lit. Press the "Hour/Min" button to see the adjusted time by which the food will be ready.
- Press the "Cancel" button to clear the current settings. The cooking programme should be adjusted all over again.

Avoid using the Time Delay function for perishable products.
The Time Delay function is not applicable for the «EXPRESS», «SAUTE», «RAVIOLI», «PASTAS», «DUMPLINGS», «CRUST» programmes.
Keep Warm function
This function automatically activates in the end of cooking cycle and keeps the food warm at 70-75°C for 12 hours. Direct countdown is lit on the display. To disable the Keep Warm press and hold the "Start/Keep Warm" button (the "Keep Warm" indicator will go out).


Though Keep Warm mode is designed for 12 hours, it is not recommended to leave food heated for a long time, as it may lead to food overdrying and change in its taste qualities.
The Keep Warm mode is not applicable for the «EXPRESS», «YOGURT», «YEAST DOUGHS», «VACUUM», «RAVIOLI», «PASTA», «DUMPLINGS», «CRUST» programmes.
In «BREAD» programme Keep Warm operation is 3 hours, in «BAKE» and «PIE» programmes – 4 hours.
Keep Warm disabled in advance
The Keep Warm mode may be disabled in advance if necessary. To do so after the start of cooking programme repress and hold the "Start/Keep Warm" button until the "Keep Warm" indicator goes out.
In the same manner the Keep Warm function may be activated again (the "Keep Warm" Indicator will be lit up solid).

When cooking at the temperature below 80°C the Keep Warm function has a default block setting for your accommodation. It can be manually adjusted by pressing the "Start/Keep Warm" button after the start of cooking programme if necessary (the "Keep Warm" indicator will be fit up said).
Reheat
Provides reheating cold meals:
- Fill the bowl with food and position it inside the appliance. Ensure it is tightly connected to the heating element.
- Close the lid until it clicks into place. Plug in the appliance.
- Press the "Reheat" button. The "Reheat" indicator will light up solid, the "Reheat" function will be activated and direct minute countdown will start
The meal will be reheated to 70-75°C. The temperature may be maintained for 12 hours.
- Press "Cancel" to disable the "Reheat".

Though the multicooker can keep food worm up to 12 hours, it is not recommended to leave food reheated for a long time, as it can affect its taste qualities.
Standard Operating Procedure for Automatic Programmes
- Prepare (measure) the ingredients. Fill the multicooker bowl with ingredients according to the cooking programme and position it inside the appliance. Ensure that all ingredients are evenly disturbed below the maximum fill mark on the inside of the bowl.
- Position the bowl into the housing. Ensure that it makes full contact with the heating element. Close the main lid until it clicks into place. Plug in the appliance.
- Select the cooking programme turning the adjustment ring. The corresponding indicator will be flashing, the "Timer" and the default cooking time indicators will be lit.
- Adjust the cooking time if necessary. You can also adjust the temperature for the «MULTICOOK» programme.
- Adjust the Time Delay if necessary.
- Press the "Start/Keep Warm" button to begin the cooking cycle. The button indicator will be lit, the countdown will be lit on the display.
- An audible signal will be produced to indicate that cooking cycle is complete, the programme indicator will go out on the display. Depending on the selected programme or current settings the appliance will either enter the Keep Warm ("Keep Warm" and the direct countdown of the programme are lit on the display) or Standby mode.

To cancel the programme, to interrupt the cooking cycle or the Keep Warm mode press the «Cancel» button.
«MULTICOOK» programme
The «MULTICOOK» programmeme is recommended for cooking any dishes with the cooking temperature and time adjustment. The cooking time can be manually adjusted between 2 minutes and 12 hours with 1 minute interval. The temperature can be adjusted between 35 and 170°C with 5°C intervals. The default cooking time for this programmeme is 100 °C.
Press the "Set" button to adjust the cooking temperature and switch to the corresponding mode (repress the button if cooking time was changed, or press the button twice if the default cooking time is used). The temperature value indicator will be flashing.
Turning the adjustment ring this or other way, select the desired temperature value.
After the maximum value is reached the adjustment starts from the beginning of the adjustment range. Then follow par. 5-7 of the «Standard Operating Procedure for Automatic Programmes » section.
«EXPRESS» programme
The programme is recommended for cooking rice, fluffy porridge, cooking different foods.
The time adjustment, Time Delay and Keep Warm functions are not applicable for this programme.
«---» symbol will be lit when selecting the «EXPRESS» programme, and dynamic indicator will be lit during the cooking process.
«RICE/GRAIN» programme
The programme is recommended for cooking rice and water porridge. The time can be manually adjusted between 5 minutes and 4 hours in 1 minute intervals.
«STEAM» programme
The programme is recommended for steaming vegetables, fish, meat, dumplings, dietetic and vegetarian dishes. The time can be manually adjusted between 5 minutes and 2 hours in 5 minute intervals. The time starts to countdown when the desired temperature and the steam density are reached in the bowl. Use the steaming container, provided with the appliance, to steam foods. Pour 600-1000 ml of water into the bowl.
«COOK» programme
The programme is recommended for cooking vegetables, meat, fish. The time can be manually adjusted between 10 minutes and 8 hours in 5 minute intervals.
«SOUP» programme
The programme is recommended for cooking different types of soup, compote and marinade. The time can be manually adjusted between 10 minutes and 8 hours in 5 minute intervals.
«SAUTÉ» programme
The programme is recommended for frying vegetables, meat, poultry and other foods.
The time can be manually adjusted between 5 minutes and 2 hours in 1 minute intervals. Time Delay function is not applicable for the programme.
i Fry foods with an open lid to create crispy crust.
Let the appliance cool down thoroughly, before restarting the "SAUTÉ" programme.
«BAKE» programme
The programme is recommended for baking meat, goods from puff, yeast and non-yeasted dough.
The time can be manually adjusted between 10 minutes and 8 hours in 5 minute intervals.
The Keep Warm operation in the programme is 4 hours.
Use kitchen gloves or oven cloth to remove ready meal from the bowl. Grease spots can be left in the bowl after baking - it is allowed. Clean the bowl in accordance with the eCleaning and maintenance section. Though the Keep Warm mode is available for 12 hours, it is not recommended to leave the ready pastry heated for a long time.
«STEW» programme
The programme is recommended for stewing vegetables, meat, poultry, seafood, making jelly meat and aspic. The time can be manually adjusted between 10 minutes and 12 hours in 5 minute intervals.
«SAUCE» programme
This programme allows cooking any sauce. It is possible to cook with the lid open if needed. The time can be manually adjusted between 5 minutes and 5 hours in 1 minute intervals.
«YOGURT» programme
The programme is recommended for making homemade yogurt. The time can be manually adjusted between 10 minutes and 12 hours in 5 minute intervals. The Keep Warm function is not applicable for the programme.
You can use a special set of yogurt jars REDMOND RAM-G1 (can be purchased separately).
«DESSERT» programme
The programme is recommended for making different desserts. The time can be manually adjusted between 5 minutes and 2 hours in 5 minute intervals.
«OMELETTE» programme
The programme is recommended for cooking fluffy and flat omelettes. The time can be manually adjusted between 5 minutes and 10 hours in 10 minute intervals.
«YEAST DOUGH» programme
The programme is recommended for proofing (rising) yeast dough before baking. The time can be manually adjusted between 10 minutes and 2 hours in 5 minute intervals.
The Keep Warm function is not applicable for the programme.
The dough doubles during proofing, that's why the volume of its original laying should not exceed half of the bowl.
The constant temperature and humidity inside the multicooker should be maintained during proofing dough. To achieve a better result do not open the lid until the end of the programme.
It is not recommended to use The time delay function during dough proofing.
«PORRIDGE» programme
The programme is recommended for cooking porridges with milk, preserves, jam, fruit jelly and different desserts.
The time can be adjusted between 5 minutes and 4 hours in 1 minute interval. The programme is recommended for cooking porridges with pasteurized low fat milk. For best results and in order to prevent milk from boiling away, we recommend you to do the following:
- rinse grain (rice, millet, etc.) thoroughly until water runs clear;
- grease the sides of the bowl with butter;
- follow the proportions suggested in the recipe book, increase or reduce
amount of ingredients proportionately;
• using whole milk dilute it by half with water 1:1.
i Cooking results may vary depending on the manufacturer and place of origin of grain and milk.
Use versatile programme "MULTICOOK" to cook porridge (the optimal cooking temperature is 95°C).
«VACUUM» progr
Thanks to a special temperature mode this programme is ideal for cooking vacuum sealed meat, fish, vegetables and other products. The time can be adjusted between 10 minutes and 12 hours in 5 minute interval.
The Keep Warm function is not applicable for the programme.
«PIE» programme
The programme is recommended for cooking open-faced and pot pies with different stuffing.
The time can be manually adjusted between 10 minutes and 4 hours in 5 minute interval.
The Keep Warm operating time for the «PIE» programme is 4 hours.
«RAVIOLI» programme
The programme is recommended for cooking rawoll from different types of dough. The time can be adjusted between 10 minutes and 1 hour in 1 minute interval. The programme provides water boiling, adding ingredients and their further coking. An audible signal will inform of water boiling and the necessity of load-
REDMOND
ing the ingredients. The time starts to countdown after repressing the "Start/Keep Warm" button.
The Keep Warm and the Time Delay are not applicable for the programme.
Leave the lid open after boiling and adding the ingredients to reduce foaming.
«PASTA» programme
The programme is recommended for cooking pasta. The time can be manually adjusted between 2 minutes and 1 hour in 1 minute interval.
The programme provides water boiling, adding ingredients and their further cooking. An audible signal will inform of water boiling and the necessity of loading the ingredients. The time starts to countdown after repressing the "Start/Keep Warm" button.
The Keep Warm and the Time Delay are not applicable for the programme.
«DUMPLINGS» programme
The programme is recommended for cooking dumplings from different types of dough. The time can be manually adjusted between 5 minutes and 2 hours in 5 minute interval.
The programme provides water boiling, adding ingredients and their further cooking. An audible signal will be heard upon water boiling and the necessity of loading the ingredients. The time starts to countdown after repressing the "Start/Keep Warm" button.
The Keep Warm and the Time Delay are not applicable for the programme.
Leave the lid open after boiling and adding the ingredients to reduce foaming.
«PIZZA» programme
The programme is recommended for making pizza. The time can be manually adjusted between 10 minutes and 1 hour in 5 minute interval.
The Time Delay is not applicable for the programme.
«BREAD» programme
The programme is recommended for making different types of wheat flour bread with rye flour addition. The programme provides complete cooking cycle from proofing dough to baking. The time can be manually adjusted between 10 minutes and 6 hours in 5 minute intervals. Operating time of the Keep Warm function is limited to 3 hours.
ATTENTION! The bowl and bread are heated during baking. Use kitchen gloves to remove the bread from the appliance.
It is recommended to bolt the flour before use for oxygenation and removal of impurities.
Do not open the lid during proofing dough! The product quality depends on it. Ensure that the ingredients take no more than a half of the useful volume of the bowl. Note that proofing dough goes within the first hour of the programme and then goes baking.
Use instant bread-mixes to save the time and facilitate cooking process.
«PILAF» programme
The programme is recommended for cooking different types of pilaf. The time can be manually adjusted between 10 minutes and 2 hours in 5 minute intervals.
«CRUST» programme
In the REDMOND RMC-M13E/RMC-M23E/RMC-M33E multicookers you can deep fry, using special basket (can be purchased separately). In the «CRUST» programme the cooking time can be manually adjusted between 5 minutes and 40 minutes
in 5 minute intervals. The programme starts to countdown after the operating temperature is reached in the bowl. The Keep Warm and the Time Delay functions are not applicable for this programme.
or deep frying;
-
Pour the required amount of oil into the bowl according to the recipe. Do not forget to disable the Keep Warm after the start of the programme (the Keep Warm indicator should go out).
-
Fit the handle into the fry basket, fixing the handle base into a special
basket hole. Lay the prepared ingredients evenly into the fry basket. 3. Follow the recommendations from the recipe, gently open the lid of multicooker. Do not close the lid.
- Lift and fix the basket on the bowl edge using special hook in the end of cooking programme. Let oil drain.
CAUTION! Oil is very hot! Use kitchen gloves to remove deep fry basket. Use only refined oil as deep-frying. Strong continuous or multiple oil heating leads to its oxidation. Do not use the same oil for repeated deep fry. To remove the remaining excess oil blot the food with paper towel or paper napkin, before serving.
«SLOW COOK» programme
The programme is recommended for slow cooking meat, poultry and vegetables. The time can be manually adjusted between 10 minutes and 12 hours in 10 minute intervals.
III. ADDITIONAL FEATURES
- Making fondue
- Making cheese
- Making halwa
- Pasteurization of liquid foods
• Sterilization of tableware and personal appliances
IV. CLEANING AND MAINTENANCE
Cleaning
Prior to first use or in order to remove the odour after cooking wipe the bowl and inner lid with 9-percent vinegar solution, then steam half a lemon for 15 minutes using the "STEAM" programme.
Do not leave the cooking bowl with foods or liquids inside closed multicooker for over 24 hours. Store cooked foods in refrigerator and reheat when required, using the Reheat function.
Before you start cleaning the appliance, make sure that it is unplugged and has completely cooled down. Use soft cloth and mild soap to clean.
DO NOT immerse the appliance in water or wash under running water! DO NOT use a sponge or tissue with hard or abrasive surface or abrasive pastes. DO NOT use any chemically aggressive substances or any other agents which are not recommended for cleaning items that come into contact with food.
Be careful when cleaning silicone parts of the multicooker, because damaged or deformed parts may lead to malfunction of the unit.
Clean the housing when necessary. The bowl, inner aluminum lid and the removable steam valve need to be cleaned after each use. Condensate, accumulating during cooking, needs to be removed after each use. Clean the interior of the cooking chamber when necessary. Use soft damp cloth or sponge to clean the housing. If necessary, use a mild soap solution and wipe the surface dry to remove soap residue and water spots.
Wash the bowl by hand, using soft sponge and mild soap, or in a dishwasher (following its manufacturer's recommendations).
If necessary fill the bowl with warm water, let soak, and clean. For more effective soaking fix the bowl filled with cold water (not higher than maximum allowed level) into multicooker, close the lid and enable Reheat function for 30-40 minutes. Wipe the outer surface of the bowl dry before positioning it back inside the multicooker.
When the multicoaker is used on a regular basis, inner non-stick coating of the bowl may partially or completely change color, which does not indicate a defect.
To Clean the Inner Aluminum Lid:
-
Open the main lid.
-
Release the inner lid and remove it from the pin of the main lid.
-
Wipe the surfaces of both lids with a damp cloth or sponge. If necessary, wash inner lid with mild soap and rinse under running water. It is not recommended to use dishwashing machine.
-
Wipe both lids dry.
-
Place the aluminum lid into its original position.
The steam valve is located on the main lid of the appliance and consists of inner and outer casings. To clean it:
-
Carefully pull the outer casing holding it by the ledge, to remove.
-
Turn the inner casing counterclockwise until tight and remove it.
-
Remove the silicone sealing insert, if necessary. Rinse all parts of the steam valve.
-
Reassemble the valve in reverse order of disassembly. Place the sealing insert back into its original position, align ledges of the inner casing with corresponding slots on the main part of the valve, and turn clockwise.
-
Fix the steam valve into the hole on the lid until tight.
Condensate accumulates in the special cavity on the housing around the bowl and flows into a special container on the back side of the appliance. To remove condensate:
- Open the lid and remove the bowl. Lift the front part of multicooker in
order to let condensate flow into the container.
-
Remove the container, pulling it by the ledge.
-
Drain the condensate, rinse and fix the container into its original position.
-
Wipe off any condensate remaining around the bowl with a dry cloth.
Compliance with the user manual guidelines minimizes the risk of food particles or liquids accumulating inside the cooking chamber. However, if the inside of the chamber gets dirty, clean it to prevent improper operation or malfunction of the unit.
STOP Before cleaning cooking chamber ensure, that the multicooker is unplugged and has completely cooled down!
Walls of the cooking chamber, surface of the heating disk, and the casing of central thermal sensor (located in the middle of the heating disk) can be cleaned with a damp (not wet!) sponge or cloth. Remove any traces of soap or detergent if using any to prevent unwanted odors during cooking.
If there is a foreign object in the cavity around central thermal sensor, carefully remove it using tweezers, trying to avoid pressing on the casing of the sensor. Clean heating disk with a damp medium-hard sponge or synthetic brush, if necessary.
When the multicooker is used on a regular basis, the heating disk may partially or completely change colour, which does not indicate a defect and does not affect proper operation of the unit.
Maintenance
Unplug the appliance if not using it for a long time. The cooking chamber, the heating disk, the bowl, inner lid and steam valve, the condensate container should be clean and dry.
Place all the complete units into the bowl and position it inside the housing for compact storage.
V. COOKING TIPS
Common Cooking Mistakes and Ways of Solving Them
This table familiarizes you with the practical tips and solutions to some common problems you may experience when using the multicooker.
| Possible causes Solutions | ||
| The lid of the device was open or was not closed properly, so the cooking temperature was not high enough | Try to avoid opening the lid while cooking. Close the lid until it clicks into place. Make sure that the rubber sealing ring located on the inner side of the lid is not deformed or damaged in any way | |
| Cooking temperature was not observed because the bowl and the heating element did not fit tightly | There should not be any foreign objects between the lid and the housing of the device, remove if any. Always make sure that the heating element is clean and fits slightly with the bowl before cooking | |
| Wrong ingredients or settings were chosen.General proportions were not observed, the facons were cut into pieces that are a bit too big.Wrong time settings.Choosen recipe is not appropriate for the appliance | We recommend that you use recipes adapted for the device. Choose proven recipes only.Set the time and cooking programme, choose ingredients, proportions, and the size of pieces according to the recipe | |
| Steaming: the amount of water in the bowl is not enough to provide enough steam density | Use the amount of water recommended. If in doubt, check the water level while steaming | |
| Frying | Too much vegetable oil was added | For regular frying add an amount of vegetable oil just enough to cover the bottom of the bowl.Follow recommendations given in the recipe while deep frying |
| Too much liquid inside the bowl. | Do not close the lid of the device while frying unless specified in the recipe. Defross and let drain the ingredients before frying | |
| Boiling: the broth boiled away while cooking acidic foods | Certain foods need to be washed or sauced before cooking. Follow recommendations given in the recipe | |
| Possible causes Solutions | ||
| Baking (dough failed to bake through) | While proving the dough has reached the inner lid and covered the steam valve | Use a smaller amount of dough |
| Too much dough in the bowl | Take the product out of the bowl, turn it over and place back. Bake until ready. Next time use smaller amount of dough | |
| Wrong ingredients or time settings, the foods were cut into pieces that are a bit too small. | We recommend that you use the recipes adopted for your model.Set the time and cooking programme, choose ingredients, proportions and the size of the pieces according to the recipe |
| The dish was in the bowl on the Keep Warm function for too long after being cooked | We recommend that you use the Keep Warm function mode moderately. If your device enables you to switch "Keep Warm" off in advance, use it to avoid the problem |
LIQUID BOILS AWAY DURING COOKING
| Milk boils away | Depending on both quality and properties of the milk used, it may boil away. To avoid this, we recommend that you use only ultra-pasteurized skimmed milk. Mix the milk with some water if needed |
| Foods were not properly processed (were not rinsed well, etc.).Wrong general proportions or ingredients | We recommend that you use the recipes adapted for the device. Try choosing proven recipes only. Set the time and cooking programme, choose ingredients, proportions, and the size of the pieces according to the recipe.Whale grain, meer, fish, and seafood need to be thoroughly rinsed before cooking |
THE DISH IS BURNT
| The bowl was not properly washed before cooking.Non-stick coating is damaged | Before cooking ensure that the bowl is clean and has no coating defects |
| General amount of ingredients is smaller than recommended | Use proven recipes adapted for the device |
| Cooking time was too long | Reduce the cooking time or follow recommendations given in the recipe adapted for your model |
| Frying: oil was not added; the ingredients have not been stirred or turned over | For regular frying add an amount of vegetable oil just enough to cover the bottom of the bowl.For proper frying stir or turn the ingredients occasionally in the bowl while cooking |
| Slowing: not enough liquid | Add more liquid. Avoid opening the lid while cooking |
| Boiling: not enough liquid in the bowl (proportions were not observed) | Follow recommended amounts of liquids and solids while cooking |
| Baking: the bowl was not greased before baking | Grease the bottom and sides of the bowl with butter or vegetable oil before baking (do not pour oil inside) |
INGREDIENTS LOOSE THEIR SHAPE WHEN COOKED
| The ingredients have been stirred a bit too often | While frying foods, it is enough to stir the ingredients every 5-7 minutes |
| Cooking time was too long | Reduce cooking time or follow recommendations given in the recipe adapted for the device |
PASTRY IS DAMP
| Improper Ingredients were used [juicy fruit or vegetables, frozen berries, sour cream, etc.] | Use ingredients according to the recipe. Avoid using ingredients that contain excess moisture or use them in smaller amounts |
| The baked product has been left in the multicoker with the closed lid for too long | We recommend that you take the baked product out of the bowl right after the baking cycle is over or leave it on "Keep Warm" mode for a short period of time only |
PASTRY WON'T RISE
| Eggs and sugar were not whisked well. | Use proven recipes adapted for the device. Choose, measure and process the ingredients according to the recommendations given in the recipe |
| The dough set for too long before being baked | |
| The flour wasn't sifted or the dough was not lmeaded well | |
| Wrong ingredients | |
| Wrong recipe |

Certain REDMOND multicookers feature overheat protection in the "STEW" and "SOUP" programmes. In case there is not enough liquid in the bowl, the appliance activates overheat protection, automatically interrupts the programme, and switches to the Keep Warm.
Recommended Steaming Times for Different Foods
| Meal | Weight, g / Quantity, pcs. | Water, ml | Cooking time, min |
| Pork/beef fillet (cut into 1.5-2 cm cubes) | 500 500 20 min / 30 min | ||
| Mutton fillet (cut into 1.5-2 cm cubes) | 500 500 25 min | ||
| Chicken fillet (cut into 1.5-2 cm cubes) | 500 500 15 min | ||
| Meatballs/outlets | 180 (6 pcs.) / 450 (5 pcs.) | 500 10 min / 15 min |
REDMOND
| Fish (illet) 500 500 10 min | |||
| Salad shrimps (cleaned, frozen cooked) | 500 500 5 min | ||
| Dumplings 4 pcs. 500 15 min | |||
| Potatoes (cut into 1.5 x 1.5 cm) 500 500 20 min | |||
| Carrots (cut into 1.5 x 1.5 cm) 500 500 40 min | |||
| Beets (cut into 1.5 x 1.5 cm) 500 1500 1 h 10 min | |||
| Vegetables (frozen) 500 500 10 min | |||
| Eggs 3 pcs. 500 10 min | |||

Please note that these are only approximate guidelines. Steaming duration may vary, depending on the quality of foods and your personal preferences.
Recommended Temperatures in "MULTICOOK"
| Temperature | Recommendations for use |
| 35°C | Dough proofing, cooking vinegar |
| 40°C | Make yogurts |
| 45°C | Starter |
| 50°C | Fermentation |
| 55°C | Make fondant |
| 60°C | Make green tea and baby food |
| 65°C | Cook vacuum sealed meat |
| 70°C | Make punch |
| 75°C | Pasteurize liquids, make white tea |
| 80°C | Make mulled wine |
| 85°C | Make cottage cheese and other dishes, requiring long cooking times |
| 90°C | Make red tea |
| 95°C | Make oatmeal |
| 100°C | Make jams or meringues |
| 105°C | Make meat jelly |
| 110°C | Sterilize tableware |
| 115°C | Make sugar syrup |
| 120°C | Make fare shank |
| 125°C | Screw meat |
| 130°C | Make pudding |
| 135°C | Brown cooked foods |
| 140°C | Smoke foods |
| Temperature | Recommendations for use |
| ≤slant 45^ | Bake vegetables and fish in foil |
| ≤slant 150^ | Bake meat in foil |
| ≤slant 155^ | Fry fermented goods |
| ≤slant 160^ | Fry poultry |
| ≤slant 165^ | Fry steaks |
| ≤slant 170^ | Cook chips, chicken nuggets |

You can also refer to the recipe book provided with the appliance.
Table of Default Settings
| Programme | Recommendations for use | Default time | Adjustment range/interval | Access to operating parameters | Time Delay, h | Keep Warm, h |
| MULTI-COOK | Cook different foods with temperature and time adjusting | 30 min | 2 min - 12 h / 1 min | - | 24 | 12 |
| EXPRESS | Quick cook rice, fluffy porridge | -- | - | - | ||
| RICE / GRAIN | Cook rice, wholegrain water porridge | 25 min | 5 min - 4 h / 1 min | - | 24 | 12 |
| STEAM | Steam vegetables, fish, meat, diet and vegetarian dishes | 30 min | 5 min - 2 h / 5 min | + | 24 | 12 |
| COOK | Cook vegetables, meat, fish and other foods | 45 min | 10 min - 8 h / 5 min | - | 24 | 12 |
| SOUP | Cook different soups | 1 h | 10 min - 8 h / 5 min | - | 24 | 12 |
| SAUTE | Cook fried vegetables, meat, poultry | 18 min | 5 min - 2 h / 1 min | - | - | 12 |
| BAKE | Bake meat, from yeast and non-yeasted dough, puff pastry dough | 50 min | 10 min - 8 h / 5 min | - | 24 | 4 |
| STEW | Make vegetable, meat, fish and other foods stews | 1 h | 10 min - 12 h / 5 min | - | 24 | 12 |
| SAUCE | Cook different sauces | 20 min | 5 min - 5 h / 1 min | - | 24 | 12 |
| YOGURT | Cook homemade yogurt | 8 h | 10 min - 12 h / 5 min | - | 24 | - |
| Programme | Recommendations for use | Default time | Adjustment range/interval | Access to operating parameters | Time Delay, h | Keep Warm, h |
| DESSERT | Cook different dessert | 30 min | 5 min - 2 h / 5 min | - | 24 | 12 |
| O M E - LETTE | Cook omelette, puddings | 20 min | 5 min - 10 h / 10 min | - | 24 | 12 |
| Y E A S T DOUGH | Yeast dough proofing | 1 h | 10 min - 2 h / 5 min | - | 24 | - |
| P O R - RIDGE | Cook porridges with milk | 30 min | 5 min - 4 h / 1 min | - | 24 | 12 |
| VACUUM | Cook vacuum sealed meat, fish, vegetables | 2 h / 30 min | 10 min - 12 h / 5 min | - | 24 | - |
| PIE | Bake pies, cakes, biscuits, cake base | 30 min | 10 min - 4 h / 5 min | - | 24 | 4 |
| RAVIOLI | Cook ravioli from different dough types | 13 min | 10 min - 1 h / 1 min | + | - | - |
| PASTA | Cook different types of paste | 8 min | 2 min - 1 h / 1 min | + | - | - |
| D U M P - LINGS | Cook dumplings from different dough types | 30 min | 5 min - 2 h / 5 min | + | - | - |
| PIZZA | Make pizza | 30 min | 10 min - 1 h / 5 min | - | 24 | 12 |
| BREAD | Bread baking | 3 h | 10 min - 6 h / 5 min | - | 24 | 3 |
| PILAF | Cook different types of piaf | 1 h | 10 min - 2 h / 5 min | - | 24 | 12 |
| CRUST | Doop frying | 10 min | 5 min - 40 min / 5 min | + | - | - |
| S L O W COOK | Cook meat, poultry, vegetables | 3 h | 10 min - 12 h / 10 min | - | 24 | 12 |
VI. ADDITIONAL ACCESSORIES
Additional accessories for the REDMOND RMC-M13E/RMC-M23E/RMC-M33E multicookers and information on the innovations are available through www.multicooker.com and our authorized dealers.
VII. BEFORE CONTACTING SERVICE CENTRE
| Error code Error description Error handling | ||
| E1-E4 | System error; system board or heating element malfunction; the lid was not closed properly | Close the lid tightly. If this does not eliminate the error, address an authorized service centre |
| Problem Possible Cause Solving the problem | ||
| The unit does not switch on | Voltage supply failure Check the voltage supply | |
| The meal is taking too long to cook | Voltage supply interruption Check the voltage supply | |
| The bowl is installed with a distortion | Install the bowl properly | |
| There is a foreign object between the bowl and the heating element | Remove the foreign object | |
| The heating element is dirty | Unplug the device and let it cost down. Clean the heating element | |
VIII. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of purchase. If the appliance falls to operate properly within the warranty period and is found to be defective in material or workmanship, we will repair or replace it. This warranty comes into force only in case the purchase date can be proved with an original warranty service coupon containing a serial article number and accurate impress of the company of the seller. This limited warranty does not cover damage caused by the failure to use this product for its normal purpose or in accordance with the instructions on the proper use and maintenance of the product, or any kind of repair works. Do not try to disassemble the device and keep all package contents. This warranty does not cover normal wear of the device and its parts (filters, bulbs, non-stick coating, sealing rings, etc.).
Service life and the applicable product warranty period start on the date of purchase or the date of manufacture (if the purchase date cannot be established). You can determine manufacture date by the serial number on the Identification label on the housing of the device. The serial number consists of 15 digits. The 6th and 7th digits of the serial number refer to the month, whereas the 8th digit refers to the year of manufacture.
Service life of the product, established by the manufacturer is 5 years from the date of purchase, provided that the appliance is used and maintained in accordance with the user manual and applicable technical standards.

Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the applicable collection point for the recycling of electrical and electronic equipment. Do not throw away the electronic waste to help protect the environment.
Old appliances must not be disposed with other household waste but must be collected separately. Municipal disposal of recyclable wastes is free of charge. The owners of old appliances are required to bring it to a waste facility centre. With
this little extra effort, you can help to ensure that recycled and pollutants are treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU – concerning used electrical and electronic appliances (waste electrical and electronic equipment WEEE).
The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
REDMOND

Programm "YEAST DOUGH"
Programm "SLOW COOK"
Programma "OMELETTE"
Programma "YEAST DOUGH"
Programma "PORRIDGE"
Programma "SLOW COOK"
BU HET KOKEN KOOKT HET PRODUCT UIT
The Ground Truth image displays a single, solid horizontal line. According to Rule 2 (UNDERSCORE & LINE RULES), this is a stylistic or background line, not a placeholder underscore. Therefore, the OCR result must ignore it and output nothing or only meaningful text. The provided OCR content is "\_\_\_\_", which consists of four underscores. This is an incorrect interpretation of the line as a placeholder, violating the rule that stylistic lines must be ignored. The OCR has hallucinated underscores where none should exist based on the GT's visual context. Hence, the OCR result is inconsistent with the Ground Truth.
Program "YEAST DOUGH"
UNDER KOGNING PRODUKTET KOGER UD
PRODUKT HAR TABT FORM EFTER SKÆRING
Program "YEAST DOUGH"
"OMELETTE" programmet
"YEAST DOUGH" programmet
"PORRIDGE" programmet
"SLOW COOK" programmet
BAKET HAR INTE STIGIT UPP
- To percent Finland: Poland, Kythca, Uzbekistan, Kyrgyzstan, Poland, Pakistan, Canada, painikkeella.

NEM EMELKEDETT FEL A SÜTEMÉNY
Program "YEAST DOUGH"
Program "YEAST DOUGH"
Program "YEAST DOUGH"
Model RMC-M13E RMC-M23E RMC-M33E
| Druh misy RB-C302 | RB-C502 | RB-C602 |
Program "YEAST DOUGH"
Program "YEAST DOUGH"
GAMINYS PRARADO SAVO PIRMINE FORMA
TOIT EI SAANUD VALMIS
"YEAST DOUGH" Program
"SLOW COOK" Programi
A. أ Mountains — "Timer" — "Time Delay" B.
المخمر
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ال Effective Environment Policy for the United States, Canada.
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© REDMOND. All rights reserved. 2015
Reproduction, transfer, distribution, translation or other reworking of this document or any part thereof without prior written permission of legal owner is prohibited.
Produced by Redmond Industrial Group LLC
One Commerce Plaza, 99 Washington Ave, Ste. 805A
Albany, New York, 12210, United States
www.redmond.company
www.multicooker.com
Made in China
RMC-M13E-M23E-M33E-UM-2