PondoMax Eco 20000 Control - Water pump Pontec - Free user manual and instructions

Product type	Pond water pump
Model	PondoMax Eco 20000 Control
Brand	Pontec
Use	Pumping pond water for filters, waterfalls and streams
Power supply	220-240 V AC, 50/60 Hz
Power consumption	50 - 190 W
Max. flow rate	20 000 l/h
Max. head	7.5 m
Max. immersion depth	4 m
Protection rating (pump)	IP68
Protection rating (controller)	IP44
Dimensions (L × W × H)	255 × 130 × 170 mm
Weight	5.1 kg
Power cable length	2 m
Pump-controller cable length	8 m
Suction / discharge connection	G2 thread, hose connector 32, 38 or 50 mm
Max. particle size	up to 8 mm
Filter inlet area	310 cm²
Water temperature (submerged)	+4 to +35 °C (operation)
Ambient temperature (dry installation)	+4 to +30 °C (natural convection), +4 to +40 °C (forced cooling)
Flow rate adjustment	Electronic controller: 0, 25, 50, 60, 70, 80, 90, 100 %
Wear parts	Operating unit (rotor block)
Cleaning and maintenance	Tool-free disassembly, cleaning with clear water, at least 2 times per year
Protection	Residual current device (RCD) 30 mA max. mandatory
Warranty	3 years (excluding wear parts)

Frequently Asked Questions - PondoMax Eco 20000 Control Pontec

What is the difference between the PondoMax Eco Control models 5000, 10000, 15000 and 20000?

The models differ mainly in their flow rate (5000, 10000, 15000, 20000 l/h), maximum head, power consumption and dimensions. The 20000 model is the most powerful in the range.

Can I use the pump in submerged or dry installation?

Yes, the pump can be installed submerged (in water) or dry (out of water). In dry installation, it must be placed below the water level and connected to a suction hose.

How to adjust the pump power?

Use the '+' and '-' buttons on the controller to adjust the power in steps: 0, 25, 50, 60, 70, 80, 90, 100 %. The display can switch between percentage and watts using the '%/W' button.

What to do if the pump does not start?

First check the power supply and that the pump is correctly connected via the controller (the display should show a value or error code). If the problem persists, consult the troubleshooting table.

How to clean the pump?

Unplug the pump. Disassemble it without tools. Clean the filter, pump body and operating unit with clean water and a soft brush. In case of limescale, use a household descaler without vinegar or chlorine. Rinse thoroughly.

What do the error codes E01, E02, E03, E04 mean?

E01: overcurrent (clean the rotor unit). E02: phase fault or damaged cable. E03: blockage (remove the obstacle). E04: dry running (submerge the pump). After correction, the message disappears automatically.

How to store the pump in winter?

The pump is not frost-resistant. Clean it carefully, check its condition, protect the plugs. Store it submerged in a frost-free place or in a container of water. Do not allow water to freeze inside the pump.

What is the maximum water temperature for submerged operation?

The water temperature must be between +4 °C and +35 °C during operation.

Can I use the pump with an external speed controller?

No, the use of an external speed controller is prohibited as it could damage the electronic components of the pump. The built-in adjustment is sufficient.

What hose diameters are compatible with the outlet?

The outlet is G2 thread. The supplied connectors allow hoses of 32, 38 or 50 mm diameter.

USER MANUAL PondoMax Eco 20000 Control Pontec

Technical line drawing of an electric motor connected to a control unit (no text or symbols present)

A

Exploded diagram of an electric motor showing internal components and assembly steps with labeled parts 1 through 7.

PMX0030

B

a ≤ 4 m

Diagram of a fluid system with a tank, pump, and directional arrows indicating flow (no text or labels)

PMX0031

C

IN Out

PMX0032

D

≥ 2 m 230 V AC

PMX0033

E
PondoMax Eco Control 5000/10000

PondoMax Eco Control 15000/20000

PondoMax Eco Control 5000/10000/15000/20000

Control 5000/10000/15000/20000 x Out IN

PMX0034

F

≥ 2 m 230 V AC PMX

PMX0035

G

Technical diagram showing five stages of an electric motor assembly with labeled components

PondoMax Eco Control 5000/10000

Ø 6 mm 70 mm 111 mm 76 mm

PondoMax Eco Control 15000/20000

Ø 6 mm 72.5 mm 155.5 mm 108 mm

PMX0040

H

Isometric illustration of an electrical meter mounted on a brick wall, no text or symbols present

PMX0036

|
PondoMax Eco Control 5000/10000

co Control 5000/10000 1. 2. 3. 4. 5. 45° 2.

Technical diagram of an electric motor assembly with numbered components and a 45° angle annotation

PMX0042

J
PondoMax Eco Control 15000/20000

Technical diagram of a mechanical device with numbered components and angular annotations

Technical diagram of a mechanical device with numbered parts and an eye highlighting the internal structure.

PMX0038

Original manual. This manual belongs with the unit and must always be passed on together with the unit.

Safety information

Correct electrical installation

• Special regulations apply for electrical installation in outdoor spaces. Only a qualified electrician may perform the electrical installation.
• The qualified electrician has the necessary professional training, knowledge and experience to perform electrical installation in outdoor spaces. The electrician can detect potential dangers and knows how to adhere to regional and national standards, regulations and directives.
• For your own safety, please consult a qualified electrician.

- Only plug the unit into a correctly installed outlet.

- The device is to be supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30 mA.

- Extension cables and power distributors (e.g. outlet strips) must be suitable for outdoor use (splash-proof).

- Protect the plug connection from moisture.

Safe operation

• Disconnect all electrical devices in the water from the power supply before reaching into the water. Otherwise there is a risk of severe injuries or death by electrocution.
• This unit can be used by children aged 8 and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they are supervised or have been instructed on how to use the unit in a safe way and they understand the hazards involved. Do not allow children to play with the unit. Cleaning and user maintenance shall not be carried out by children unless they are aged from 8 years and above and supervised.
• Do not use the unit, if electrical lines or the housing are damaged.
• The supply cord cannot be replaced. If the cord is damaged, the appliance should be scrapped.
• The impeller unit in the pump contains a magnet with a strong magnetic field that may affect the operation of pacemakers or implantable cardioverter defibrillators (ICDs). Keep a distance of at least 0.2 m between the implant and the magnet.
• Never pull on electric cables. In particular, never carry units on their cables.
• Route lines in such a way that they are protected from damage and do not present a tripping hazard.
  • Always unplug the unit before working on it.
• Never carry out technical changes to the unit.
• Only carry out work on the unit that is described in this manual.
• Only use original spare parts and accessories.
• Should problems occur, please contact the authorised customer service or pontec.

Intended use

Only use the product described in this manual as follows:

- For pumping normal pond water for filter systems, waterfall systems and water course systems.

- While adhering to the technical specifications. (→ Technical data)

The following restrictions apply to the unit:

- Do not use in swimming ponds.

- Never run the unit without water.

- Do not use for commercial or industrial purposes.

- Do not use the unit together with chemicals, food, flammable, explosive substances or other liquids aside from water.

- Do not connect to the domestic water supply.

Product Description

Overview

☐ A	Description
1	ControllerSwitch on / off the pump and control the power level
2	Pump casing
3	Filter cage
4	Stand
5	Inlet (suction side)With filter cage (3) for submerged installation.With hose sleeve (7) for dry installation.
6	Outlet (pressure side)With hose sleeve (7)
7	Hose sleevePondoMax Eco Control 5000 and 10000:- Threaded connection G112 - Hose connection 25, 32 or 38 mmPondoMax Eco Control 15000 and 20000:- Threaded connection G2-Hose connection 32, 38 or 50 mm

Installation variants

B

- Variant (a): Submerged pump installation

• The pump is positioned in the pond or basin.
  – Water flow via the filter cage.

- Variant (b): Dry pump installation

• The pump is installed without the filter cage outside of the pond or basin but lower than the water level.
  – Water flow via a hose or a pipe.

Symbols on the unit

		The unit is dust-tight and water-tight down to 4 m.
		The unit is protected against dust and splash water.
		Protect the unit from freezing temperatures.
		Possible danger for persons with pacemakers.
		Protect the unit from direct sunlight.
		Do not dispose of the unit with normal household waste.
		Read the operating instructions.

Installation and connection

The pump can be installed submerged (in water) or dry (outside the water).

The use of the pump is only permitted with observance of the specified water quality. ( Technical data)

WARNING

Severe injuries or death due to operation of this unit in a swimming pond. Defective electrical components will electrify the water with dangerous electrical voltage.

▶ Never operate the unit in a swimming pond.

CAUTION

Rotating components in the intake and pressure socket area. Risk of injury when reaching into the sockets.

In particular, observe the following: A unit that has stopped due to overload can start up unexpectedly!

▶ Do not reach into the opening of the intake socket or pressure socket while the power plug is plugged in.
▶ If the sockets are freely accessible during operation, e.g. if no hoses are connected, use a hand guard to secure the sockets. The hand guard is available as an accessory.

Avoid exposing any unit components to direct sunlight for extended periods of time, as this can lead to damage. If necessary, use a protective cover.

Submerged installation of the pump

Connecting

• The larger the line diameter, the smaller the friction losses in the lines and the better the flow rate.
• The line diameter must not be limited unnecessarily by a stepped hose adapter. If necessary, shorten the adapter based on the line diameter.

How to proceed:

□ C

Installation

• Place the pump horizontally on a stable surface.
• Ensure secure and stable positioning of the pump.
• Only operate the pump when it is covered in at least 10 cm of water. Otherwise it may draw in air.

How to proceed:

□D

- EN -

Install the unit at a dry place

Connecting

• Hoses or pipes can be connected to the inlet (IN) and outlet (OUT).
• Connections for hoses are part of the scope of delivery. Instructions for their installation can be found below.
• To optimise the pump capacity, ensure that the diameter of the intake side line (IN) is not smaller than the diameter of the pressure side line (OUT).
• The larger the line diameter, the smaller the friction losses in the lines and the better the flow rate.
• The line diameter must not be limited unnecessarily by a stepped hose adapter. If necessary, shorten the adapter based on the line diameter.

For dry installation, we recommend pointing the outlet upward.

How to proceed:

□ E

Installation

• Place the pump horizontally on a stable surface.
• Ensure secure and stable positioning of the pump.
• Do not expose the pump to direct sunlight.
• Ensure that the installation site is sufficiently ventilated to prevent overheating of the pump.

How to proceed:

□ F

i It is possible to screw the unit to a suitable surface to ensure stability.

How to proceed:

□ G

Fastening the controller

• Position the controller at a location protected from sunlight and weather (e.g. on a wall). Attach it to a hook or a screw.
  The controller is protected against dust and splash water (IP44).
• Ensure that the connections point down.

How to proceed:

□H

Commissioning/start-up

NOTE

The unit will be destroyed if it is operated with a dimmer. It contains sensitive electrical components.

▶ Do not connect the unit to a dimmable power supply.

NOTE

Never allow the pump to run dry. Otherwise the pump may be destroyed.

▶ Only operate the pump when it is submerged or flooded.

Controller overview

pontec 1 5 - 6 % W - %/W 2 3 3 4

PMX0037

Description

1 Four-digit display

2 Button

3 Button "+" / "-"

4 Button "%/W"

5 %

6 W

Function

• Display of power level as a percentage (%) or in watt (W) with a tolerance.
• Display of the error code in the event of a malfunction.

Switch on/off pump.

Increase or decrease power in levels.

Toggle display between power values in percent (%) or watt (W).

LED lights up when the display shows the power values in percent (%)

LED lights up when the display shows the power values in watt (W)

Operating functions

Commissioning

How to proceed:

1. Plug the power plug into the socket.
   The display indicates "OFF".

2. Press the button ⏻ on the controller.

The pump is switched on when the display indicates a value or an error code.

Switching off

How to proceed:

1. Press the button ⏻ on the controller.

The pump is switched off when the display indicates "OFF".

The pump and controller are only voltage-free when the power plug has been pulled.

Controlling the power level

How to proceed:

1. Repeatedly press the "+" or "-" button on the controller to increase or decrease the pump power in percentage levels.

Levels: 0 - 25 - 50 - 60 - 70 - 80 - 90 - 100 %

Maintenance and cleaning

CAUTION

Risk of injury due to unexpected start-up. Internal monitoring functions may switch off the unit and automatically reactivate it.

▶ Disconnect the power plug before carrying out any work on the unit.

NOTE

Do not use aggressive cleaning agents or chemical solutions. These agents can damage the housing, impair the function of the device and harm animals, plants and the environment.

▶ If possible, clean the unit with clear water and a soft brush or a sponge; remove stubborn dirt with the aid of the recommended cleaning agents.

Dismantling and assembling the unit

The unit can be dismantled without tools by pulling it apart.

How to proceed:

□ I, J

Cleaning the device

i Clean the unit as required but at least twice per year.

- When cleaning the pump, pay particular attention to the impeller unit and the pump housing.

- Recommended cleaning agent for removing stubborn limescale deposits:

– Vinegar- and chlorine-free household cleaning agent.

• After cleaning, thoroughly rinse all parts in clean water.

Storage/winter protection

The unit is not frost-proof and has to be removed and put into storage if minus temperatures are expected.

How to correctly store the unit:

• Thoroughly clean the unit.
- Check the unit for damage and replace damaged components.
- Protect electrical connections from moisture and dirt.
- Store the pump submerged and in a frost-free environment.

Malfunction remedy

Troubleshooting overview

Malfunction	Cause	Remedy
Pump does not start.	No mains voltage	Check the mains voltage.Check supply lines.
	Pump not switched on	Switch the pump on at the controller
Pump does not transport fluid	Filter clogged	Clean filter
	Excessively soiled water	Clean the pump. The pump automatically switches on again once the motor has cooled down.
	Pump is set too low	Increase the pump power on the controller
	Impeller unit is blocked	Disconnect the power supply and remove obstacle. Then switch the pump on again.
Insufficient delivered quantity	Filter clogged	Clean filter
	Excessive loss in the supply lines	Select larger hose diameterAdjust stepped hose adapter to hose diameterReduce hose length to minimum necessaryAvoid unnecessary connection elements
	Pump is set too low	Increase the pump power on the controller
Pump switches off after operating briefly	Excessively soiled water	Clean the pump. The pump automatically switches on again once the motor has cooled down.
	Impeller unit is blocked	Disconnect the power supply and remove obstacle. Then switch the pump on again.
	Pump has run dry	Flood the pump. Fully submerge the pump for operation in the pond.

Error messages

The error message automatically disappears after the error has been corrected.

Error message	Cause	Remedy
E 01	The overcurrent protection has tripped.	Clean impeller unitEnsure that the impeller unit moves with ease. If the impeller unit is sluggish, the pump requires too much power.
E 02	Phase failure; possibly broken cable.	Pull power plug and wait for approx. 10 s. Then switch the pump on again.If the error message is still displayed, there is a cable break. Take the pump to a specialist retailer for repair or send it to PfG.
E 03	The blocking protection has tripped.	Check pump and remove blockage.
E 04	The dry run protection has tripped	Flood pump with water.

Technical data

PondoMax Eco Control			5000	10000	15000	20000
Connection voltage		V AC	220 ... 240	220 ... 240	220 ... 240	220 ... 240
Mains frequency		Hz	50/60	50/60	50/60	50/60
Power consumption		W	15 ... 55	30 ... 90	40 ... 135	50 ... 190
Max. pump capacity		I/h	5000	10000	15000	20000
Max. pump head		m	4.5	5.5	6.5	7.5
Max. immersion depth		m	4	4	4	4
Protection type	Pump		IP68	IP68	IP68	IP68
	Controller		IP44	IP44	IP44	IP44
Inlet port	Thread		G1 12	G1 12	G2	G2
	Connection, hose	mm	25, 32, 38	25, 32, 38	32, 38, 50	32, 38, 50
Outlet port	Thread		G1 12	G1 12	G2	G2
	Connection, hose	mm	25, 32, 38	25, 32, 38	32, 38, 50	32, 38, 50
Coarse dirt transport		mm	8	8	8	8
Filter supply surface area		cm ^2	250	250	310	310
Water temperature (submerged installation)	During operation	°C	+4 ... +35	+4 ... +35	+4 ... +35	+4 ... +35
	Out of operation	°C	-20 ... +35	-20 ... +35	-20 ... +35	-20 ... +35
Ambient temperature (dry installation)	During operation and convection	°C	+4 ... +30	+4 ... +30	+4 ... +30	+4 ... +30
	During operation and forced cooling	°C	+4 ... +40	+4 ... +40	+4 ... +40	+4 ... +40
Dimensions	Length	mm	220	220	255	255
	Width	mm	100	100	130	130
	Height	mm	135	135	170	170
Cable length	Power cable	m	2	2	2	2
	Pump line	m	8	8	8	8
Weight		kg	4.2	4.2	5.1	5.1

Wear parts

- Impeller unit

Disposal

NOTE

Do not dispose of this unit with household waste.

▶ Dispose of the unit by using the return system provided for this purpose.
▶ Should you have questions, please contact your local disposal company. They will give you information on how to correctly dispose of the unit.
▶ Render the unit unusable by cutting the cables.

Guarantee conditions

PfG grants a 3 year guarantee from the date of sale on proven material and manufacturing faults. Wear parts such as bulbs etc. are exempted from the guarantee. Prerequisite for our guarantee is the presentation of the purchase receipt. Our guarantee will become null and void if the unit is misused, electrically or mechanically damaged by inappropriate use and improper repair by non-authorised workshops. Repairs are reserved for workshops authorised by PfG or by PfG itself. In the case of warranty claims, please return the defective unit or part freight paid to PfG together with a description of the fault and the purchase receipt. PfG reserves the right to invoice repair costs. PfG is not liable for transport damage. Any damage must be claimed against the carrier. Further claims of whatever type, especially consequential damage, are excluded. This guarantee does not affect the final customer's claims against the dealer.

2 Painike
3 Painike "+" / "-"
4 Painike "%/W"
5 %
6 W

Toiminta

pontec 1 5 - W - %/W - 2 3 3 4 6

PMX0037

Opis