5G03 - Router Tenda - Free user manual and instructions

Product Type	5G/4G Router
Brand	Tenda
Model	5G03
Connectivity	5G NR, 4G LTE, Wi-Fi, Ethernet
Ports	1 LAN port, 1 WAN/LAN port, 1 USB-C 3.0 port
Power Supply	Included AC adapter (plug)
Buttons	Power, Reset (RST), WPS/Mesh
LED Indicators	Internet, Wi-Fi, 5G/4G Signal Strength
SIM Card	Nano SIM (4FF)
External Antennas	TS-9 connectors for N77/N78 antennas (not included)
Functions	Router, Access Point, EASYMESH R2 Mesh Extender
Security	Customizable Wi-Fi password, WPS, protected web interface
Configuration	Via web interface at tendawifi.com
Firmware Upgrade	Via USB-C 3.0 port
Support	Website: www.tendacn.com, Email: [e-mail]
User Manual Languages	French and 30+ other languages
Maintenance and Cleaning	Clean with a soft, dry cloth
Repairability	Physical reset button, firmware update via USB-C

Frequently Asked Questions - 5G03 Tenda

What to do if the Internet LED indicator does not light up?

Check that your SIM card is properly inserted and you are in a service area of your ISP. Ensure that your SIM card balance is sufficient. Access the web interface via tendawifi.com to troubleshoot. Enable data roaming if necessary in the Internet settings. Contact technical support if the problem persists.

How to access the router's web interface?

Connect your device (smartphone or computer) to the router's Wi-Fi network or via an Ethernet cable to the LAN port. Open a web browser and go to tendawifi.com. If you cannot access it, disable cellular data, clear the browser cache, or check that your device's IP address is in the 192.168.0.x range.

How to reset the router to factory settings?

Once the router is powered on, press and hold the RST (or WPS/RST) button for about 8 seconds. Release when all LED indicators turn off and then back on. The reset is complete after 2 minutes. All settings will return to default values.

How to extend my network using the Mesh function?

Make sure the main router is connected to the Internet. Place the new Mesh device within 3 meters, turn it on. Press and hold the MESH button on the main router for 1 to 3 seconds (the Wi-Fi LED blinks), then within 2 minutes, press the MESH/WPS button on the new device. The connection is successful when the Wi-Fi LED stays solid.

How to insert the SIM card correctly?

Open the SIM card cover on the bottom panel. Insert a Nano SIM (4FF) card into the slot, with the orientation as marked on the silkscreen, until you hear a click. Close the cover. Do not remove the SIM card while the router is powered on to avoid damage.

How to change the Wi-Fi password?

Log in to the web interface via tendawifi.com. Go to Wi-Fi settings, change the name (SSID) and Wi-Fi key. Save the changes. Restart the router if necessary. It is recommended to set a strong password.

What to do if I cannot connect to Wi-Fi?

Check that the Wi-Fi name and password are correct (they are on the router's label). Make sure Wi-Fi is enabled (Wi-Fi LED on). Restart the router and the client device. If the problem persists, reset the router.

How to switch between 4G and 5G modes?

The router automatically switches between 4G and 5G depending on network availability. You can configure network priority in the web interface via tendawifi.com, in the Internet settings. If you enable data roaming, the router can use both networks.

Where to find the default Wi-Fi name and password?

The default Wi-Fi name (SSID) and Wi-Fi key (password) are printed on the label on the bottom panel of the router. They usually start with Tenda_XXXXXX. Keep this label for reference.

How to update the router's firmware?

Download the latest firmware from Tenda's website (www.tendacn.com). Connect a USB storage device with the file to the router's USB-C 3.0 port. Access the web interface, go to the firmware update section, and follow the instructions. Do not power off during the update.

USER MANUAL 5G03 Tenda

I. Set up the router

① Open the SIM card cover on the bottom panel of the router.

SIM RST

Example: 5G03

Tips

The product appearance may vary with models. Please refer to the product you purchased.

2 Insert a Nano SIM card (direction: see silkscreen) into the slot until you hear a click. Then close the cover.

Nano SIM card (4FF) Example: 5G03

Tips

• The product appearance may vary with models. Please refer to the product you purchased.
• To ensure performance and avoid damage to the SIM card, do not insert or remove the SIM card when the router is running.
• To remove the SIM card, gently press the SIM card until it clicks. The SIM card will automatically pop out.

3 Use the included power adapter to connect the power jack of the router to a power source.
4 Press the ⏻ button on the router to turn it on.

All LED indicators light up and then off immediately. Wait a moment and then the Wi-Fi (💡), signal strength (illus) and internet (💡) indicators light up in sequence when the router is connected to the internet properly.

II. Connect clients to the internet

• Connect your wired device, such as a computer, to the LAN port of the router using an Ethernet cable.
• Connect your wireless device, such as a smartphone, to the Wi-Fi network of the router using the Wi-Fi Name and Wi-Fi Key labeled on the bottom panel of the router.

Tenda Wi-Fi Name: Tenda_XXXXXX Example: 5G03

Tips

The product appearance may vary with models. Please refer to the product you purchased.

To further configure the router, log in to the web UI of the router by visiting tendawifi.com on a connected device.

Tips

Set your login password promptly to prevent unauthorized access.

III. (Optional) Extend your network

Tips

• Currently, this router can be used as the primary node to network with devices that support the EASYMESH R2 protocol.

• Please ensure that the new device you want to add has never been used. If not, reset it first.

• Power on the router and connect it to the internet properly.

• Place the new device in an elevated and open position within 3 meters from your router and power it on.
• Press the MESH button of the router for about 1 to 3 seconds. The WiFi LED indicator (WiFi) blinks fast. Within 2 minutes, press the MESH/WPS button of the new device for 1 to 3 seconds to negotiate with this router.
  When the WiFi LED indicator (💡) of the router blinks slowly for 10 seconds and then lights solid on, the networking is successful and the new device becomes a secondary node in the network.
• Refer to the following relocation tips to locate the new device to a proper position:
• Ensure that the distance between any two nodes is within their coverage range.
• Keep your nodes away from electronics with strong interference, such as microwave ovens, induction cookers, and refrigerators.
• Place the nodes in a high position with few obstacles.
• Power on the new device again and check that its internet connection status is correct according to its user guide.

Original node Add-on node

LED indicators

LED indicator Status Description
	Internet LED indicator	Solid on	The router is connected to the internet.
		Off	No internet access is available.
		Solid green	Good 5G signal.
	5G/4G signal strength LED indicator	Blinking green slowly	Poor 5G signal.
		Solid orange Good 4G signal.
		Blinking orange slowly	Poor 4G signal.
		Off No 5G/4G signal.
		Solid on	The Wi-Fi network is enabled.
	Wi-Fi LED indicator	Blinking	The router is networking by the MESH button.
		Off	The Wi-Fi network is disabled.

Ports & Buttons

Position	Port/Button	Description
	[CS48]	TS-9 antenna sockets.Used to connect self-prepared N77 or N78 external antennas to extend 5G New Radio (NR) signals.
	[72CD]
	[CDWA]	USB-C 3.0 interface.Used for firmware upgrade.
Back	MESH	WPS/Mesh button.WPS: When it is used as a WPS negotiation button, you can connect to the WiFi network of the router without entering the WiFi password.Mesh: When it is used as a Mesh networking button, you can extend your network with another device that supports the Mesh function.Method: Short press the button for about 3 seconds, and the WiFi LED indicator ( [IMAGE] ) blinks fast. Within 2 minutes, enable the WPS function of the other WPS-supported device to establish a WPS connection or press the MESH/WPS button of another device to negotiate with the router.
	LAN1	LAN port.Used to connect to wired devices, such as a computer.
	WAN/LAN2	WAN or LAN port.By default, the router is under 4G/5G router mode and this port serves as a LAN port. When the router is set to the wireless router mode or the Failover function is enabled, this port serves as a WAN port.
	PWR	Power jack.Used to connect to a power source to supply power for the router.
Bottom		Nano SIM card slot.Insert your SIM card into this slot.
	RST	Reset button.Hold down the button for about 8 seconds, and release it when all LED indicators light off and then light up. The router is reset.
		Power button.Used to turn on or off the router.

Q1: The internet LED indicator ( √ ) does not light up. What should I do?

A1: Try the following solutions:

• Check that your SIM card is in the service area of your internet service provider (ISP).
• Check that your SIM card balance is sufficient.
• Start a web browser on the device connected to the router, and access tendawifi.com. Then perform troubleshooting as prompted.
• Confirm with your ISP if you are in a roaming service area. If yes, log in to the web UI of the router and navigate to Internet Settings to enable Data Roaming.

If the problem persists, contact our technical support.

Q2: I cannot access the web UI of the router by visiting tendawifi.com. What should I do?

A2: Try the following solutions.

If you log in with mobile clients:

• Ensure that your wireless device is connected to the Wi-Fi network of the router.
• Disable the cellular network of your wireless device.
• Clear the cache of your web browser or try again with another web browser.

If you log in with computers:

• Ensure that the computer has connected to the router properly.
• Ensure that the IP address of your computer is 192.168.0.X (X ranges from 2 to 254). If not, unplug and replug one end of the Ethernet cable between the router and the computer, and try again.
• Clear the cache of your web browser or change another web browser and try again.

If the problem persists, refer to Q3 to reset the router and try again.

Q3: How to reset the router?

A3: When the device completes startup, press the RST button for about 8 seconds, and release it when all LED indicators light off and then light up. The router will be reset successfully in about two minutes.

I. Configurar o roteador

SIM RST Power Power Power

Пример: 5G03

Советы

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(FAQ) أستلة شائعة

SIM RST Power Power

Exemplu: 5G03

Sfaturi

SIM RST Power Power

Príklad: 5G03

Tipy

QR code with a central logo depicting an open book or document icon

https://www.tendacn.com/service/default.html

English - Get support and services

For technical specifications, user guides and more information, please visit the product page or service page on www.tendacn.com. Multiple languages are available.

You can see the product name and model on the product label.

Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052

Website: www.tendacn.com

E-mail: [e-mail]

[e-mail] (United Kingdom)

[e-mail] (North America)

Copyright

© 2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

V1.1 Keep for future reference.