Question 1

Why do the burners of my CAMPINGAZ BLUE FLAME EXLD produce a small flame?

Accepted Answer

If you observe a small flame on both burners of your CAMPINGAZ BLUE FLAME EXLD griddle, several causes are possible. Here’s how to diagnose and resolve the issue:

Priority Checks

Gas Level - First, check that your gas bottle is not empty or nearly empty. This is the most common cause.
Knob Position - Ensure that the flow knobs are fully open (counterclockwise).
New Bottle - If you have just installed a new bottle, wait 5 minutes before relighting. A new bottle contains air that can initially reduce the flame.

Cleaning the Burners

The burner orifices may be blocked by dust, residue, or cobwebs. To clean:

Allow the griddle to cool completely.
Use a metal brush to clear the orifices of each burner.
Clean the venturi tubes (the tubes inside) - they may be clogged or obstructed by debris.
Wipe the surface with a damp sponge and dish soap to remove residue.

Checking the Venturi Tube

The venturi tube of your burner may be misaligned or blocked. The manual states that unstable or small flames may be due to a misaligned or blocked venturi tube. Check that this tube is clear and properly aligned.

If the Problem Persists

After these checks and cleaning, if you still have a small flame on both burners, it is possible that the regulator is faulty. Contact Campingaz Customer Service for a more in-depth diagnosis.

Question 2

What to check if 2 burners out of 4 are not working on my CAMPINGAZ 4 Series Classic WLD?

Accepted Answer

Several elements can prevent your burners from functioning. Here’s what you should check first:

1. Position and obstruction of the Venturi tubes

The Venturi tubes (tubes that cover the injectors) are often the main cause. Check that:

The Venturi tubes are correctly positioned and properly cover the injectors
They are not obstructed by debris, cobwebs, or other deposits that would reduce performance
If obstructed, clean them gently

2. Burner orifices

The orifices (OH) of the burners must remain clear and dry. Inspect them and clean if necessary to ensure proper gas flow.

3. Gas connection and piping

Check that:

Your gas bottle contains gas and is properly connected
The supply hose is not twisted or damaged
All connections are tight

4. Ignition of the burners

Ensure that the ignition works correctly:

Always open the lid before igniting
If you are using piezo ignition, press the ignition button and repeat 3-4 times if necessary
If you have electronic ignition, hold the switch for a few seconds and wait 5 minutes before trying again in case of failure
As a last resort, you can use a match from the back of the barbecue

5. Preventive maintenance

The manual recommends a quarterly cleaning: completely remove the burners and check that the Venturi orifices are not obstructed. Regular maintenance prevents these issues.

If after these checks the 2 burners still do not work, there may be a more significant technical problem (persistent poor gas flow, injector issue): contact Campingaz customer service.

Question 3

What should I do before the first use of my CAMPINGAZ 4 Series Classic WLD barbecue?

Accepted Answer

Before starting your CAMPINGAZ 4 Series Classic WLD barbecue for the first time, you must perform a complete safety check and follow the initial setup procedure.

Pre-checks

Check the following points:

No gas leaks
The Venturi tubes are not blocked (check for cobwebs or debris)
The supply hose does not touch hot parts
The ventilation openings of the compartment are not blocked
The grease collection tray is properly positioned
The 6 removable parts of the bowl are put back in place

First startup

Critical point: Always light the barbecue with the lid open. Never use it with the lid closed when lighting.

After the checks, heat the barbecue with its burners on full power, lid closed, for about 30 minutes. This step eliminates paint odors from new parts.

For subsequent uses, preheat for a few minutes to bring the grates to the proper cooking temperature before placing your food.

Question 4

How do I assemble my CAMPINGAZ 4 Series Classic WLD barbecue?

Accepted Answer

The complete assembly guide for the Campingaz 4 Series Classic WLD barbecue is not in the PDF displayed on this page (which is a user manual). You can find the detailed guide with diagrams on ManualsLib.com by searching for your model, or check the campingaz.fr website under the Downloads section. An assembly booklet is normally included in the box of your barbecue.

Main assembly steps (duration: about 1h30 with two people):

Prepare a flat and well-ventilated space, clearing around the barbecue
Assemble the main frame and base, aligning the internal red tabs (critical tolerance of 5 mm)
Attach the InstaClean® side panels, shelves, and storage
Install the cooking grids and the grease collection tray, positioning it firmly against the stop
Reattach the 6 removable parts of the bowl if you had removed them
Connect the regulator to the gas bottle, then the flexible hose (max 1.50 m) to the regulator and the appliance using 2 wrenches
Conduct a leak test with a leak detection solution (never with a flame) before first use

Necessary tools: simple manual screwdriver (not electric), flat or adjustable wrenches, protective gloves. Wear gloves throughout the operation as it is advisable to do so.

Essential safety points: the gas bottle must remain in an upright position and placed always outside the barbecue, never underneath. Keep the hose away from any heat source. The barbecue should only be used outdoors, with at least 60 cm of distance around any combustible material. The leak test is mandatory before first use.

If the provided booklet is missing or incomplete, contact Campingaz France directly at +33 (0)4 78 86 88 94 (9:30 AM - 5 PM, Monday to Friday, April-September) or visit campingaz.fr. You can also send an email to infofrance@newellco.com with a photo of the barbecue to receive a detailed guide.

Question 5

How to replace the battery of the CAMPINGAZ BLUE FLAME EXLD griddle?

Accepted Answer

The electronic ignition system of your CAMPINGAZ BLUE FLAME EXLD griddle is powered by a AA (LR06) battery. When the electronic ignition is not functioning properly, it is usually necessary to replace this battery.

Replacement steps:

Locate the battery compartment located under the console of your griddle (see diagram Fig. 9 in the manual)
Unscrew the top cap of the ignition battery compartment
Remove the old used battery
Insert a new AA (LR06) battery, carefully respecting the polarities indicated in the diagram inside the compartment (see Fig. 10): the positive pole must correspond to the + symbol and the negative pole to the - symbol
Tighten the cap firmly to ensure good electrical contact

Helpful tips: Before replacing the battery, check that the electronic ignition is really not working - sometimes a poor contact is enough. In this case, simply unscrew and re-screw the cap. Use a new high-quality battery to ensure reliable ignition.

Manual ignition in case of problems: If after replacement the electronic ignition still does not work, your griddle has a manual ignition. You can light the burners with a lighter or matches by turning the control knob to the full flow position.

Recycling: Take used batteries to a collection point (waste disposal site) or to your retailer. Do not throw them in the regular trash, as they contain substances that can be potentially harmful to the environment.

Question 6

Why does my SIGMA 2 griddle refuse to start with a small flame and goes out when I turn on both burners?

Accepted Answer

This problem usually occurs when the griddle is new or after a long period of inactivity. It is related to a completely normal gas regulation phenomenon that is easily correctable.

Unlocking Procedure

Follow these steps:

Set all control knobs to the OFF position
Close the gas bottle valve (key at the end of the regulator)
Wait 30 seconds
Slowly reopen the valve, gradually - this step is crucial
Wait an additional 10 seconds
Start the electronic ignition (piezo ignition button) on one burner at a time
Slowly turn the corresponding control knob counterclockwise until you get a normal flame
Once the first burner is stabilized, light the second one in the same way

Why does this happen?

The SIGMA 2's regulation system temporarily restricts the gas flow if it detects too rapid an opening of the valve or a sudden drop in pressure (such as simultaneously opening two burners). This is a safety mechanism. Igniting both burners at once creates a pressure drop that triggers this limitation.

Special Case: Wrong Type of Gas

If the problem persists despite this procedure: check that your regulator matches your type of gas. In cold weather (below 5°C), butane does not vaporize properly - you need to use propane. In summer, either one is suitable.

If the problem continues

Once the procedure is completed and applied correctly, the flame should be normal. If it is still not the case after several attempts, the regulator may be defective. Contact the retailer or CAMPINGAZ service for a diagnosis or exchange (the warranty covers this type of failure on a new unit).

Question 7

What should I do if gas is not reaching my CAMPINGAZ SORIO 3 LXD TWIN griddle?

Accepted Answer

If gas is not reaching your CAMPINGAZ SORIO 3 LXD TWIN griddle, here are the steps to follow to identify and resolve the issue:

1. Check the gas bottle

Make sure the gas bottle is full.
Check that the bottle is properly connected to the griddle.
If the bottle is empty, replace it with a full one.

2. Check the regulator

Ensure that the regulator is in good condition and properly installed.
A faulty regulator can prevent gas flow.

3. Inspect the hoses

Examine the gas hose for any kinks, cuts, or damage.
A damaged hose can block the gas.

4. Check the connections

Make sure all connections are tight.
To detect a leak, apply a soapy solution to the fittings: bubbles indicate a leak.

5. Open the gas valve

Check that the valve on the gas bottle is fully open.

6. Purge the system

If the griddle has not been used for a while, open the gas valve and let it flow for a few seconds before lighting the device, to eliminate air in the lines.

By following these steps, you should be able to restore gas flow to your griddle. If the problem persists, it is advisable to consult a professional for a thorough check and safe repair.

Question 8

Can the gas bottle be placed under the griddle of the Campingaz 3 Series Classic WLD 2en1 barbecue?

Accepted Answer

For the Campingaz 3 Series Classic WLD 2en1 barbecue equipped with a griddle, it is important to follow the safety instructions regarding the placement of the gas bottle:

Do not place the gas bottle directly under the griddle. The griddle generates significant heat that can warm the bottle, which is dangerous.
The bottle must be installed in a designated compartment, well-ventilated and away from direct heat sources. On this model, the bottle compartment is generally located under the cart, but not under the griddle itself.
Ensure that the bottle is stable and that the connections are properly made to avoid any gas leaks.

Following these recommendations ensures safe and compliant use of your barbecue. If in doubt, check the specific instructions provided with your device or contact Campingaz customer service.

Question 9

Can any gas supply hose be used with the CAMPINGAZ SELECT 3 LX PLUS barbecue?

Accepted Answer

For the CAMPINGAZ SELECT 3 LX PLUS gas barbecue, it is essential to use a gas supply hose and a regulator that are compatible and comply with current safety standards. Here are the important points to consider:

Compatibility: Use a hose and regulator specifically designed for gas barbecues, preferably those recommended by CAMPINGAZ or approved for this type of appliance.
Safety: An unsuitable hose can lead to gas leaks, fire hazards, or improper functioning of the barbecue.
Standards: Ensure that the equipment complies with French and European gas standards.
Installation: Check that the connection is made correctly, without leaks, and that the regulator is compatible with the gas pressure used (butane or propane).

In summary, it is not recommended to use just any supply hose. To ensure the safety and proper functioning of your barbecue, prioritize suitable accessories that comply with the manufacturer's specifications.

Question 10

Which pressure regulator to use for the CAMPINGAZ 4 series classic LXS gas barbecue?

Accepted Answer

The Campingaz 4 series classic LXS gas barbecue is designed to operate with butane or propane gas bottles ranging from 4.5 to 15 kg equipped with an appropriate regulator. The choice of regulator depends on your geographical location and the type of gas used.

Recommended pressures according to your location:

France, Belgium, Spain, Italy, Greece, Portugal: butane 28 mbar / propane 37 mbar
Netherlands, Norway, Sweden, Denmark, Turkey, Romania, Croatia: butane 30 mbar / propane 30 mbar
Germany, Austria: butane 50 mbar / propane 50 mbar
Poland: propane 37 mbar

Check with the regulator manufacturer or your gas distributor which model corresponds to your location and gas type. The regulator must be specifically designed for the pressures mentioned above.

When connecting or changing the bottle, ensure to operate in a well-ventilated area and never in the presence of a flame. After placing the regulator on the bottle, test the tightness of all connections (bottle/regulator and regulator/hose) using a gas leak detection product. Never use a flame to check for leaks.

Also, check the condition of the regulator's sealing gasket with each bottle change and replace it if it is damaged or defective. In case of doubt or detected leakage, consult the Campingaz after-sales service.

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