USB Internet Mini Phone 9602 - Phone US ROBOTICS - Free user manual and instructions

USER MANUAL USB Internet Mini Phone 9602 US ROBOTICS

• Installation Guide System Requirements To use the USRobotics USB Internet Mini Phone and Skype™ Internet telephony service, your computer system and environment must meet the following minimum requirements:

• Windows® Vista, XP, or 2000

• 400 MHz processor speed

• High speed Internet connection

• Skype software2 English Phone Features

GHI JKL MNO ABC DEF WXYZPQRS TUV Displays Skype window on computer Navigates Skype window tabs Adjusts voice volume during calls Scrolls through contacts and call his- tory Accepts and places calls Puts active calls on hold Makes calls on hold active Closes Skype window Ends calls Press to delete entered digits Press and hold to delete all digits Press to select ring tone for phone Enter digits 1 - 9 Enter digit 0 Press and hold to enter + prior to entering digits Enters * as a digit Press and hold to mute/unmute phone microphone Skype Up/Down Backspace End USB Cable Send Mute

English Installation Instructions

1. Clear your screen.

Balloons such as the one shown below may interfere with those that show the progress of your Internet Mini Phone installation. Close any balloon in your system tray.

2. Install the USRobotics USB Internet Mini Phone

A. Insert the USB cord into the Internet Mini Phone. Make sure it clicks into place so that no metal on the connector is visible.

Skype is not a telephony replacement service. Any VoIP service used in conjunction with the USRobotics USB Internet Mini Phone cannot be used for calls to emergency services or emergency tele- phone numbers (311, 911, 112, 999, etc.). Use a land line for calls to emergency services, such as police, fire, or ambulance.

No Yes4 English B. Connect the other end of the USB cord to your computer’s USB port. Wait for an indication that installation is complete. If you are prompted to reboot your computer, click Yes.

If Skype is already installed on your computer, go to Step 5. A. If prompted, select your language and accept the End User License Agreement. B. Select Install Skype. C. Follow the instructions to install Skype.

5. Install the USRobotics USB Internet Mini Phone Soft-

ware A. Select Install USRobotics USB Internet Mini Phone.6 English B. Follow the instructions to install the USRobotics USB Internet Mini Phone. When you see the screen below, select Allow this program to use Skype. C. If multiple sound cards are installed on your com- puter, make sure that the correct sound card is selected as the Windows default device: Windows Vista: Click Windows Start . Click Control Panel. Click Hardware and Sound > Sound. Select the Playback device and the Recording device that you want to use for your cojputer sounds. Select Set Default. Click OK to close the Sound window. Windows XP: Click Start, select Control Panel, then double click Sounds and Audio Devices. Click Audio and select the desired sound card as the Windows Sound playback and Sound recording Default device. Windows 2000: Double click My Computer on the desktop, double click Control Panel, then double click Sounds and Multimedia. Click Audio and select the desired sound card as the Windows Sound Playback and Sound Record- ing Preferred device.7 English

6. Verify the installation by making a test call.

A. Open the Skype window. B. Select Tools, Options. Then select Sound Devices. C. In the Skype - Options window, click Make a test call to Skype answering machine and follow the instructions. Note: Incoming calls ring your Windows default sound device. If you prefer your Internet Mini Phone to ring instead of your Windows default sound device, refer to the Operation section. Congratulations. You have successfully completed the installation procedure. Please register your USRobotics USB Internet Mini Phone at www.usr.com/productreg/

English English Operation System tray icons A red phone icon in the system tray indicates that your Internet Mini Phone is properly installed. A grey phone icon in the system tray indicates that your Internet Mini Phone is not properly connected. If you see this icon, check the USB cable. A green Skype icon in the system tray indicates that you are logged into Skype. Double click the Skype icon to open the Skype window. Refer to on-line Skype help by clicking Help in the Skype window. Internet Mini Phone keys You can use the keypad on the phone to dial digits, control the volume, put a call on hold, set the ring tone, select a contact from your contact list, and more. Refer to “Phone Features” on page 2 for key functions. Placing a call Using your contact list Press the Skype key on your Internet Mini Phone or double click the Skype icon in the system tray. If you do not have any contacts in your contact list, click Add Contact or Search and follow the prompts to create a contact.9 English Select a contact in the Skype contact list and click send in Skype or press send on your Internet Mini Phone to call the contact. When you are done, click end in Skype or press end on your Internet Mini Phone . Using speed dial Open the Skype window and select the Contacts tab. Right-click a contact and click Set Speed-Dial. Enter a one or two digit speed-dial number and click OK to assign it to the contact. To call a contact, enter that contact’s speed dial digit(s). Press or click send to call. Calling from call history Open the Skype window and select the History tab. You can use the Skype key on your Internet Mini Phone to select a tab. Scroll through your call history and select a call. Press or click send to call. Calling a traditional landline or mobile phone You can call traditional landline or mobile numbers using SkypeOut. First, go to www.skype.com and buy “Skype Credit.” To dial a landline or mobile phone, first press 00 or + on the Internet Mini Phone keypad. Then, enter the country code and phone number that you are calling. (Go to http://support.skype.com for informa- tion on international dialing.) Press or click send.10 English Receiving a call When Skype indicates an incoming call, click send in Skype or press send on the Internet Mini Phone keypad to answer the call. You can also click end in Skype or press end on the phone to reject the call. Placing a call on hold If you receive a call while you are already talking on another call, you can place the first call on hold to take the second call. Press send to place the first call on hold. The first call is placed on hold and the second call becomes active. Talk to the second caller. When you are done, press end. Press send to resume the first call. You can also right-click the call tabs in Skype to place a call on hold and then resume the call. Muting a call Press and hold the * key to mute the microphone. The Inter- net Mini Phone blinks to show that it is muted. Press it again to unmute the microphone. Audio settings Internet Mini Phone utility settings Double click the phone icon in the system tray to display the Internet Mini Phone utility.11 English Use the controls under USB phone to adjust call audio. The microphone sensitivity adjusts automatically and cannot be set using the slider. Specify whether calls are directed to your sound card or your Internet Mini Phone with the Output and Input pull- down menus under Skype Sound Device. Specify whether your Internet Mini Phone or computer speakers ring for incoming calls with the Ringing pull-down menu. Windows Vista or XP: Click the Ringing pull-down menu and select USB Phone. Windows 2000: Click the Ringing pull-down menu and select USB Audio Device. Note: The Internet Mini Phone initially uses the default Win- dows sound device for ringing. Typically, this is your sound card. Using your sound card and speakers for ringing allows you to use Skype ring tones. The Setup button at the bottom of the Internet Mini Phone utility window is a shortcut to the Windows audio proper- ties control panel. You can use this control panel to select which sound device is used as the Windows default. Typi- cally, this is set to your computer’s sound card. Skype audio settings The Internet Mini Phone utility overrides audio settings made in the Skype Sound Devices window.12 English English Troubleshooting I do not see a phone icon in my system tray The Internet Mini Phone utility must be running for the icon to appear in the system tray. Click Start and select the Inter- net Mini Phone from the programs list. If the USB Internet Mini Phone is not in the programs list, you must install the utility. Repeat the installation procedure. The USRobotics USB Internet Mini Phone system tray icon is grey Solution Make sure the USB cable is connected to the phone and your computer. The USB connector should snap into the phone when you connect it. When it is inserted properly, the metal part of the USB connector should not be visible from the front of the phone. When I press the phone keys nothing happens Solution Make sure the USB cable of the phone is securely con- nected to a USB port on your computer. Solution Make sure that Skype is running and that you are logged in. Solution In Skype, select Tools then Options. Click Privacy and then Manage other programs’ access to Skype. Select USROBOTICS USB INTERNET MINI PHONE.exe and click Change.13 English Select Allow this program to use Skype and click OK. Click OK and Save. Solution There may have been an error during the installation proc- ess. Unplug the phone from your computer, uninstall the software, and repeat the installation procedure. When I receive a call, my phone blinks but I do not hear it ring Solution The Internet Mini Phone utility allows you to specify where an incoming call’s ring tone is played. Double-click the phone icon in the system tray. Windows Vista or XP: Click the Ringing pull-down menu and select USB Phone. Windows 2000: Click the Ringing pull-down menu and select USB Audio Device. Solution If the ringing device is your sound card, make sure that your speakers are switched on and no headset is plugged into your speaker or sound card. My phone does not play the ring tone that I selected in Skype Solution Ring tones that are selected in Skype do not play through the USRobotics USB Internet Mini Phone. You can select a ring tone on the phone by pressing the top right key on the keypad. Solution You can play Skype ring tones through your sound card. Double click the phone icon in the system tray. In the Inter-14 English net Mini Phone utility, click the Ringing pull-down menu and select your sound card. My computer sounds and music are playing back through the phone instead of my speakers Solution In the Internet Mini Phone utility, click Setup. In the Win- dows audio control panel, click Audio and set the sound playback default device to be your sound card. Solution Windows Vista automatically selects the new phone as your speakers (that is, default audio playback device). To select you original speakers again, follow these steps: Click Windows Start . Click Control Panel. Click Hardware and Sound > Sound. Select the playback device that you want to use for your computer sounds. Click Set Default. A green checkmark appears next to the selected device. Click OK to close the Sound window. Skype does not open when I press the Skype key on my phone Solution Skype must be running and you must be logged in to a Skype account. Start Skype by clicking Start and then selecting Skype. If you do not have a Skype account, follow the on-screen instructions to create a Skype user account.15 English I cannot hear any sound through the phone or the caller cannot hear my voice Solution Make sure the USB cable is connected to the Internet Mini Phone and your computer. Solution Windows Vista or XP: In the Internet Mini Phone utility, make sure the Skype Sound Device is set to USB Phone for both Input and Output. Windows 2000: In the Internet Mini Phone utility, make sure the Skype Sound Device is set to USB Audio Device for both Input and Output. Solution Open Skype. Select Tools, Options. Then select Sound Devices. Windows Vista or XP: Select USB Phone for Audio In and Audio Out. Windows 2000: Select USB Audio Device for Audio In and Audio Out. I can no longer use my system microphone Solution Windows Vista automatically selects the new phone as your microphone. To select your original microphone again, fol- low these steps: Click Windows Start . Click Control Panel. Click Hardware and Sound > Sound. Click the Recording tab.16 English Select the recording device that you want to use for your computer recording. Click Set Default. A green checkmark appears next to the selected device. Click OK to close the Sound window.16 English English Support If you experience any problems with your Skype software, refer to http://support.skype.com To obtain support for your USB Internet Mini Phone:

1. Know your model and serial number. The model number

of your phone is 9602. If you ever need to call for techni- cal support, you will need your phone’s serial number. Please write your serial number below.

2. Go to the Support section of the USRobotics Web site at

Many of the most common difficulties that users experi- ence have been addressed in the FAQ and Trouble- shooting Web pages for your product. Model Number Serial Number

3. Submit your technical support question using an on-line

form, or contact the USRobotics Technical Support Department. For current support contact information, go to the fol- lowing Web site: http://www.usr.com/support/

www.usr.com/emailsupport/ru Spain / España www.usr.com/emailsupport/es Sweden / Sverige www.usr.com/emailsupport/se Switzerland / Schweiz / Suisse /Svizzera www.usr.com/emailsupport/de Turkey / Türkiye www.usr.com/emailsupport/tk United Arab Emirates www.usr.com/emailsupport/me United Kingdom www.usr.com/emailsupport/uk18 English English Regulatory and Warranty Regulatory Information Skype is not a telephony replacement service. Any VoIP service used in conjunction with the USB Internet Mini Phone cannot be used for calls to emergency services or emergency telephone numbers (311, 911, 112, 999, etc.). Use a landline telephone for calls to emergency services, such as police, fire, or ambulance. Declaration of Conformity U.S. Robotics Corporation 935 National Parkway Schaumburg, IL 60173 U.S.A. declares that this product conforms to the FCC's specifications:

Operation of this device is subject to the following conditions:

1) this device may not cause harmful electromagnetic interference, and

2) this device must accept any interference received including interference that may

cause undesired operations. This equipment complies with FCC Part 15 for Home and Office use. Caution to the User: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Radio and Television Interference: This equipment has been tested and found to comply with the limits for a Class B dig- ital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the manufacturer's instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the inter- ference by one or more of the following measures:

• "Reorient or relocate the receiving antenna.

• "Increase the separation between the equipment and receiver.

• "Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• "Consult the dealer or an experienced radio/TV technician for help.19 English UL Listing/CUL Listing: This information technology equipment is UL Listed and C-UL Listed for both the US and Canadian markets respectively for the uses described in the User Guide. Use this product only with UL Listed Information Technology Equipment (ITE). For Canadian Users Industry Canada (IC) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard enti- tled Digital Apparatus, ICES-003 of Industry Canada. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make electrical ground connections by them- selves, but should contact the appropriate inspection authority or an electrician, as appropriate. CE Compliance Declaration of Conformity We, U.S. Robotics Corporation of 935 National Parkway, Schaumburg, Illinois, 60173- 5157 USA, declare under our sole responsibility that the product, USRobotics USB Internet Mini Phone, Model 9602, to which this declaration relates, is in conformity with the following standards and/or other normative documents. EN55022 EN55024 We hereby declare that the above named product is in conformity with the essential requirements and other relevant provisions of Directive 89/336/EC. An electronic copy of the original CE Declaration of Conformity is available at U.S. Robotics website: http://www.usr.com/20 English English U.S. Robotics Corporation Two (2) Year Limited Warranty

1.1 This Limited Warranty is extended only to the original end-user purchaser (CUS-

TOMER) and is not transferable.

1.2 No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOT-

ICS) is authorised to modify the terms of this Limited Warranty on behalf of U.S. ROBOTICS.

1.3 This Limited Warranty expressly excludes any product that has not been pur-

chased as new from U.S. ROBOTICS or its authorised reseller.

1.4 This Limited Warranty is only applicable in the country or territory where the prod-

uct is intended for use (As indicated by the Product Model Number and any local tele- communication approval stickers affixed to the product).

1.5 U.S. ROBOTICS warrants to the CUSTOMER that this product will be free from

defects in workmanship and materials, under normal use and service, for TWO (2) YEARS from the date of purchase from U.S. ROBOTICS or its authorised reseller.

1.6 U.S. ROBOTICS sole obligation under this warranty shall be, at U.S. ROBOTICS

sole discretion, to repair the defective product or part with new or reconditioned parts; or to exchange the defective product or part with a new or reconditioned prod- uct or part that is the same or similar; or if neither of the two foregoing options is rea- sonably available, U.S. ROBOTICS may, at its sole discretion, provide a refund to the CUSTOMER not to exceed the latest published U.S. ROBOTICS recommended retail purchase price of the product, less any applicable service fees. All products or parts that are exchanged for replacement will become the property of U.S. ROBOTICS.

1.7 U.S. ROBOTICS warrants any replacement product or part for NINETY (90) DAYS

from the date the product or part is shipped to Customer.

1.8 U.S. ROBOTICS makes no warranty or representation that this product will meet

CUSTOMER requirements or work in combination with any hardware or software products provided by third parties.

1.9 U.S. ROBOTICS makes no warranty or representation that the operation of the

software products provided with this product will be uninterrupted or error free, or that all defects in software products will be corrected.

1.10 U.S. ROBOTICS shall not be responsible for any software or other CUSTOMER

data or information contained in or stored on this product.

2.0 CUSTOMER OBLIGATIONS:

2.1 CUSTOMER assumes full responsibility that this product meets CUSTOMER speci-

fications and requirements.

2.2 CUSTOMER is specifically advised to make a backup copy of all software provided

2.3 CUSTOMER assumes full responsibility to properly install and configure this prod-

uct and to ensure proper installation, configuration, operation and compatibility with the operating environment in which this product is to function.21 English

2.4 CUSTOMER must furnish U.S. ROBOTICS a dated Proof of Purchase (copy of origi-

nal purchase receipt from U.S. ROBOTICS or its authorised reseller) for any warranty claims to be authorised.

3.0 OBTAINING WARRANTY SERVICE:

3.1 CUSTOMER must contact U.S. ROBOTICS Technical Support or an authorised U.S.

ROBOTICS Service Centre within the applicable warranty period to obtain warranty service authorisation.

3.2 Customer must provide Product Model Number, Product Serial Number and dated

Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) to obtain warranty service authorisation.

3.3 For information on how to contact U.S. ROBOTICS Technical Support or an author-

ised U.S. ROBOTICS Service Centre, please see the U.S. ROBOTICS corporate Web site at: www.usr.com

3.4 CUSTOMER should have the following information / items readily available when

contacting U.S. ROBOTICS Technical Support:

• Dated Proof of Purchase

• CUSTOMER contact name & telephone number

• CUSTOMER Computer Operating System version

4.0 WARRANTY REPLACEMENT:

4.1 In the event U.S. ROBOTICS Technical Support or its authorised U.S. ROBOTICS

Service Centre determines the product or part has a malfunction or failure attributa- ble directly to faulty workmanship and/or materials; and the product is within the TWO (2) YEAR warranty term; and the CUSTOMER will include a copy of the dated Proof of Purchase (original purchase receipt from U.S. ROBOTICS or its authorised reseller) with the product or part with the returned product or part, then U.S. ROBOT- ICS will issue CUSTOMER a Return Material Authorisation (RMA) and instructions for the return of the product to the authorised U.S. ROBOTICS Drop Zone.

4.2 Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S.

ROBOTICS or its authorised U.S. ROBOTICS Service Centre will be returned.

4.3 CUSTOMER agrees to pay shipping charges to return the product or part to the

authorised U.S. ROBOTICS Return Centre; to insure the product or assume the risk of loss or damage which may occur in transit; and to use a shipping container equiva- lent to the original packaging.

4.4 Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the

returned product or part is received as an authorised return at an authorised U.S. ROBOTICS Return Centre.

4.5 Authorised CUSTOMER returns will be unpacked, visually inspected, and matched

to the Product Model Number and Product Serial Number for which the RMA was authorised. The enclosed Proof of Purchase will be inspected for date of purchase and place of purchase. U.S. ROBOTICS may deny warranty service if visual inspection22 English of the returned product or part does not match the CUSTOMER supplied information for which the RMA was issued.

4.6 Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S.

ROBOTICS will, at its sole discretion, repair or replace, using new or reconditioned product or parts, to whatever extent it deems necessary to restore the product or part to operating condition.

4.7 U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product

or part to CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS receives the authorised CUSTOMER return at an author- ised U.S. ROBOTICS Return Centre.

4.8 U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering

or furnishing repaired or replaced product or part.

5.1 THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled

with third-party software, the use of which is governed by separate end-user license agreements provided by third-party software vendors. This U.S. ROBOTICS Limited Warranty does not apply to such third-party software. For the applicable warranty refer to the end-user license agreement governing the use of such software.

5.2 DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLA-

TION, AND/OR ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, this U.S. ROBOTICS Limited Warranty does not apply to normal wear and tear; damage or loss of data due to interoperability with current and/or future versions of operating system or other current and/or future software and hardware; alterations (by persons other than U.S. ROBOTICS or authorised U.S. ROBOTICS Service Cen- tres); damage caused by operator error or non-compliance with instructions as set out in the user documentation or other accompanying documentation; damage caused by acts of nature such as lightning, storms, floods, fires, and earthquakes, etc. Products evidencing the product serial number has been tampered with or removed; misuse, neglect, and improper handling; damage caused by undue physi- cal, temperature, or electrical stress; counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory content corruption; fail- ures of the product which result from accident, abuse, misuse (including but not lim- ited to improper installation, connection to incorrect voltages, and power points); failures caused by products not supplied by U.S. ROBOTICS; damage cause by mois- ture, corrosive environments, high voltage surges, shipping, abnormal working con- ditions; or the use of the product outside the borders of the country or territory intended for use (As indicated by the Product Model Number and any local telecom- munication approval stickers affixed to the product).

Some countries, states, territories or provinces do not allow the exclusion or limita- tion of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to CUSTOMER. When the implied warranties are not allowed by law to be excluded in their entirety, they will be limited to the TWO (2) YEAR duration of this written war- ranty. This warranty gives CUSTOMER specific legal rights, which may vary depending on local law.

This Limited Warranty shall be governed by the laws of the State of Illinois, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. U.S. Robotics Corporation 935 National Parkway Schaumburg, IL, 60173 U.S.A.24 English8 Français Français Installation Contenu de la boîte

Section 15, Classe B

4.0 WYMIANA GWARANCYJNA

3.0 REPARATIONER I HENHOLD TIL GARANTIEN:

• U.S. ROBOTICS CD-ROM for installering