Q: What is the descaling button on the KRUPS Essential EA8105?

The descaling button is the "Rinse/Maintenance" key (marked Ⓐ on your machine's control panel). You will recognize that descaling is necessary when the CALC indicator is flashing . This is when you can press this key to start the automatic descaling program. Before starting the cycle, prepare your machine by filling the water tank with lukewarm water up to the CALC line and dissolving a KRUPS descaler packet (reference F054) in it. The cycle lasts about 20 minutes and includes several phases - do not interrupt it during execution.

Q: Do all the indicators blink after turning on - is this normal?

Yes, this is a perfectly normal behavior of your KRUPS EA897B10 EVIDENCE. Upon startup, the machine automatically runs its preheating and rinsing cycles . During these phases, all recipe buttons blink (in 'breathing' mode) to indicate that a maintenance or preparation cycle is in progress. Just let the machine complete these automatic cycles - it only takes a few seconds. Once the preheating is finished, the indicators will stop blinking and the device will be ready to operate normally. If the indicators continue to blink after several minutes or if a red alert indicator appears with the maintenance icon, refer to the manual for the required maintenance procedures.

Q: How to permanently adjust the amount of coffee beans and water on the KRUPS EA8100?

The KRUPS EA8100 allows you to control the grind size via the grind size adjustment button (turn left for a finer grind, right for a coarser one). This grind size indirectly affects the consumption of beans. Regarding the amount of water , it is adjusted before each preparation using the rotary control button on the control panel. The recommended volumes are: Espresso: 30-70 ml Lungo/regular coffee: 80-220 ml However, the manual does not provide a permanent setting to define a default amount of water or beans . You must adjust the amount of water for each preparation according to your preferences. The machine does have three permanent settings accessible (water hardness, coffee temperature, automatic shut-off timer), but not for the quantities.

Question 1

What is the descaling button on the KRUPS Essential EA8105?

Accepted Answer

The descaling button is the "Rinse/Maintenance" key (marked Ⓐ on your machine's control panel).

You will recognize that descaling is necessary when the CALC indicator is flashing. This is when you can press this key to start the automatic descaling program.

Before starting the cycle, prepare your machine by filling the water tank with lukewarm water up to the CALC line and dissolving a KRUPS descaler packet (reference F054) in it. The cycle lasts about 20 minutes and includes several phases - do not interrupt it during execution.

Question 2

Why is the KRUPS EA8100 coffee machine not heating and how can I fix it?

Accepted Answer

If your KRUPS EA8100 coffee machine is not heating or not turning on, here are the solutions in order of priority:

1. Check the power and preheating

Press the ON/OFF button to turn on the machine.
Observe the indicator light: it should first blink (preheating in progress, about 3 minutes).
If the light does not blink at all, first check the power outlet and the circuit breaker fuses.

2. Start the initialization cycle (if first use or after long inactivity)

If this is the first time turning it on or if the machine has been unused for a long time, you MUST perform the initialization cycle:

Place a container of at least 0.6 liters under the coffee outlets and steam nozzle.
Press the rinse/maintenance button.
Wait for the indicator light to become steady (about 3 minutes) - this means the circuits are filled and the machine is ready.

3. Check for descaling (common cause)

If the machine is not heating properly or not producing steam, it is likely scaled:

Fill the water tank with lukewarm water up to the “CALC” mark.
Pour in a packet of KRUPS F054 descaler (40 g).
Press the CALC button and follow the 3 phases of the descaling cycle (you will hear beeping sounds).
This operation takes about 20 minutes and fully restores heating capacity.

If after these steps the light still blinks without becoming steady after 3 minutes, or if the machine still does not respond, an electrical fault or internal heating issue may be the cause and will require professional repair.

Question 3

Do all the indicators blink after turning on - is this normal?

Accepted Answer

Yes, this is a perfectly normal behavior of your KRUPS EA897B10 EVIDENCE.

Upon startup, the machine automatically runs its preheating and rinsing cycles. During these phases, all recipe buttons blink (in 'breathing' mode) to indicate that a maintenance or preparation cycle is in progress.

Just let the machine complete these automatic cycles - it only takes a few seconds. Once the preheating is finished, the indicators will stop blinking and the device will be ready to operate normally.

If the indicators continue to blink after several minutes or if a red alert indicator appears with the maintenance icon, refer to the manual for the required maintenance procedures.

Question 4

How to permanently adjust the amount of coffee beans and water on the KRUPS EA8100?

Accepted Answer

The KRUPS EA8100 allows you to control the grind size via the grind size adjustment button (turn left for a finer grind, right for a coarser one). This grind size indirectly affects the consumption of beans.

Regarding the amount of water, it is adjusted before each preparation using the rotary control button on the control panel. The recommended volumes are:

Espresso: 30-70 ml
Lungo/regular coffee: 80-220 ml

However, the manual does not provide a permanent setting to define a default amount of water or beans. You must adjust the amount of water for each preparation according to your preferences. The machine does have three permanent settings accessible (water hardness, coffee temperature, automatic shut-off timer), but not for the quantities.

Question 5

How to descale the KRUPS EVIDENCE EA897B automatic coffee machine?

Accepted Answer

Regular descaling of your KRUPS EVIDENCE EA897B automatic coffee machine is essential to eliminate limescale and ensure optimal operation. The machine will automatically notify you with an alert (LED), but you can also manually start the program at any time.

Necessary accessories: You need a KRUPS descaling sachet No. 3 specially formulated for this machine and a container with a minimum capacity of 600 ml placed under the coffee spouts to collect the liquid.

Descaling procedure:

Turn on your machine and press the T button (maintenance button) located on the control panel
Select the “Descaling” option on the LCD screen
Fill the water tank with fresh water and pour the contents of the KRUPS descaling sachet No. 3 into the tank
Position the container (minimum 600 ml) under the coffee spouts to collect the liquid
Confirm the start of the program. The descaling cycle lasts about 20 minutes - let it run without interruption
Once the program is complete, completely empty the water tank
Fill the water tank with clean water and run several rinse cycles to eliminate any residue of descaler
Clean the drip tray and the coffee grounds container

Descaling frequency: KRUPS recommends descaling your EVIDENCE EA897B three times a year. However, the frequency may vary depending on the hardness of your local water. Hard water requires more frequent descaling (up to once a month), while soft water may only need quarterly descaling. If the machine prompts you for descaling, please heed this alert to preserve the longevity of your device and the quality of your beverages.

Question 6

What do the dashes displayed on the screen of the KRUPS Savoy ET351 coffee machine mean and how can they be resolved?

Accepted Answer

If dashes (or hyphens) appear on the screen of your KRUPS Savoy ET351 coffee machine, it may indicate a communication problem with the display or a malfunction of a sensor.

Steps to resolve this issue:

Unplug the machine for at least 30 seconds, then plug it back in to reset the device.
Check the water tank: ensure it is properly positioned, as incorrect placement can cause sensor errors and display dashes.
Observe if the dashes persist: if they remain displayed, it may be an incomplete error code or a hardware issue.
Contact KRUPS technical service: if the problem does not resolve with these steps, it is recommended to consult a certified professional for diagnosis and repair.

This type of malfunction is not explicitly documented in standard guides, but these tips are generally effective for this type of display issue.

Question 7

How to clean the KRUPS Savoy ET351 coffee machine?

Accepted Answer

To ensure proper functioning and prolong the lifespan of your KRUPS Savoy ET351 coffee machine, regular cleaning and periodic descaling are essential.

Daily Cleaning
After each use, clean the removable filter holder and the permanent filter with warm soapy water. Wait a few minutes after the cycle for the liquid to completely drain into the thermal carafe before removing the filter. For the thermal carafe, pour a little dish detergent and water, then shake the contents well. Rinse it thoroughly. Never put the carafe in the dishwasher and do not immerse it in water. Wipe all parts well with a dry cloth. For the machine itself, do not immerse the device in water or under the tap: clean the exterior with a damp, soft cloth.

Monthly Descaling
Descaling should be done approximately once a month depending on the hardness of the water. Your Savoy ET351 machine indicates when descaling is necessary with the CLEAN button light. You may also notice an increase in cycle time, heavy steaming, or a high noise level at the end of the cycle. For descaling, you have three options: the official KRUPS® descaling solution, 500 ml of white vinegar diluted in half a liter of cold or lukewarm water, or 40 g of citric acid diluted in half a liter of water until completely dissolved.

Descaling Procedure
Pour the chosen descaling solution into the water reservoir, without adding coffee. Press the CLEAN (r) button and then the BREW (l) button to start the descaling cycle. At the end of the cycle, if the water reservoir is not completely emptied, restart another cycle by pressing CLEAN and BREW. Then, rinse the machine thoroughly by running two complete cycles of 12 cups with water only, without coffee, to eliminate all descaling residues.

Important
Regular descaling preserves your coffee maker and ensures its optimal functioning. The 2-year warranty expressly excludes coffee makers that do not function or function poorly due to a lack of descaling. If you wish to further improve the quality of your coffee, you can equip your machine with optional DuoFilter filters that reduce chlorine in the water and decrease the frequency of descaling.

Question 8

How to resolve the error message issue when starting the cleaning cycle on the KRUPS Evidence Plus EA8949 coffee machine?

Accepted Answer

When you first power on your KRUPS Evidence Plus EA8949 coffee machine, after setting the time and date, an automatic cleaning cycle starts. If an error message appears during this phase, don't worry: it is usually a problem that can be resolved in a few simple steps. Here’s how to fix this issue.

First, check the water tank installation: Ensure that the water tank (capacity 1.7 liters or 2.3 liters depending on the model) is properly installed on the machine. Gently remove it, then reinstall it correctly by pushing it until it clicks. Also, check that the float at the bottom of the tank moves freely without being blocked. If the warning message persists after filling the tank, unblock the float.

Clean the nozzles and conduits: Inspect the coffee nozzles and water conduits to ensure that no blockage is hindering the flow. Residues or limescale can sometimes prevent the correct passage of water during the initial priming. Use the cleaning needle provided to unclog the small holes if necessary.

Perform a complete restart: Turn off the machine by pressing the On/Off button for at least 3 seconds, then completely unplug it from the electrical outlet. Wait about 20 seconds, then power it back on. If a Claris Aqua Filter System cartridge is installed, you can temporarily remove it before plugging back in. This restart allows the machine to reset and properly restart the priming cycle.

Understand the priming cycle: Be aware that priming the machine is mandatory, with or without a filter. This phase lasts several minutes and fills the water circuits so that the machine can operate. Placing a container of at least 600 ml under the steam outlet helps to collect the water expelled during this operation. The machine will indicate the end of the installation on the screen.

Start the automatic cleaning cycle: The coffee circuit cleaning cycle lasts about 13 minutes and requires a KRUPS cleaning tablet (2 tablets are provided with the purchase). If you accidentally unplug the machine during this cycle or in case of a power outage, the program will resume from the current step upon restarting. A new cleaning tablet may then be necessary. Important: you are not required to start the cleaning immediately when the machine requests it, but you must do so within a short period; otherwise, the alert message will remain displayed until it is executed.

Contact support if the problem persists: If after these steps the error message persists, it may be a technical malfunction or a software failure. Turn off and unplug the machine for a minute, then restart. If the problem continues, contact KRUPS customer service or the authorized after-sales service center. Your machine is covered by a 2-year warranty against manufacturing defects.

Question 9

How to descale the KRUPS XP4020 coffee machine?

Accepted Answer

Regular descaling of your KRUPS XP4020 coffee machine is essential to maintain its performance and lifespan. The warranty does not cover operational issues caused by a lack of descaling. We recommend using the KRUPS descaling accessory reference F054, available at authorized KRUPS service centers, which includes two doses of descaling solution and a water hardness test strip.

Before you begin, unscrew the brewing head grid and clean it. Dissolve one sachet of accessory F054 in half a liter of lukewarm water and pour it into the empty water reservoir. The frequency of descaling depends on the hardness of your water and your usage frequency: the test strip from accessory F054 will help you assess this frequency.

Here are the precise steps for descaling:

Place a container under the brewing head
Set the selector to position (9) and let about 1/3 of the descaling liquid pass through directly
Stop the machine while leaving the selector on position (9) and wait 10 to 15 minutes to let the descaler work
Restart the machine and let the rest of the liquid flow out

After descaling, rinsing is crucial. Rinse your machine with two tanks of clear water by pouring them into the reservoir. This will completely eliminate any descaling residue. Clean the brewing head and replace the grid.

Important: during descaling, the acid in the descaling powder can damage your countertop or any surface it comes into contact with. Therefore, work carefully and immediately clean up any splashes.

Question 10

How to clean the KRUPS ARABICA EA811 coffee machine?

Accepted Answer

To ensure proper functioning and prolong the lifespan of your KRUPS ARABICA EA811 coffee machine, regular cleaning is essential. Here are the steps to follow:

1. Turn off and unplug the machine

Before any cleaning operation, make sure the machine is turned off and unplugged to avoid any electrical risk.

2. Clean the removable parts

Drip tray, grounds container, and water reservoir: Remove them and wash them with warm soapy water. Rinse thoroughly and let them dry.
Brewing unit (if removable): Take it out and rinse it with clear water. Allow it to dry completely before putting it back in place.

3. Clean the exterior

Wipe the exterior surface with a damp cloth. Avoid abrasive products or solvents that could damage the finish.

4. Descaling

Descaling is important to remove limescale deposits. Use a descaling product recommended for coffee machines and follow the descaling procedure integrated into the machine. The frequency depends on the hardness of your water, generally every 2 to 3 months.

5. Automatic cleaning cycle

If your model offers an automatic cleaning cycle, run it regularly according to the machine's instructions to keep the internal circuits clean.

6. Final check

After cleaning, check that no coffee or oil residue remains in the grinder or other components. Clean them if necessary.

7. Reassembly

Reassemble all parts once dry and plug the machine back in for normal use.

Regular maintenance ensures optimal coffee quality and the longevity of your KRUPS ARABICA EA811 machine.

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