The SILVERCREST SBLS 6 A1 speaker produces no sound

Q: The SILVERCREST SBLS 6 A1 speaker produces no sound

Initial checks Start by checking the following points: Power supply - Is the device plugged into an electrical outlet? Check that the blue LED indicator (number 5 on the device) lights up. Source volume - Increase the volume on your phone, computer, or other connected device. A low volume on the source can block the sound. Depending on your type of connection If you are using Bluetooth: Ensure that Bluetooth is enabled on your source device (phone, computer, etc.). The speaker only produces sound if Bluetooth is active on both sides. Try reconnecting the source device to the speaker's Bluetooth. If you are using the AUX cable (3.5mm jack): Check that the TRS connector is properly inserted into the AUX IN jack (connector 4 on the device). Test the cable with another device to ensure it is not faulty. Important point about sources The wired connection via AUX cable always takes priority over Bluetooth. If you have a cable plugged in and want to use Bluetooth, first ensure that the cable is unplugged. If none of these checks resolve the issue, your speaker may have a technical defect.

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Accepted Answer

Initial checks

Start by checking the following points:

Power supply - Is the device plugged into an electrical outlet? Check that the blue LED indicator (number 5 on the device) lights up.
Source volume - Increase the volume on your phone, computer, or other connected device. A low volume on the source can block the sound.

Depending on your type of connection

If you are using Bluetooth:

Ensure that Bluetooth is enabled on your source device (phone, computer, etc.).
The speaker only produces sound if Bluetooth is active on both sides.
Try reconnecting the source device to the speaker's Bluetooth.

If you are using the AUX cable (3.5mm jack):

Check that the TRS connector is properly inserted into the AUX IN jack (connector 4 on the device).
Test the cable with another device to ensure it is not faulty.

Important point about sources

The wired connection via AUX cable always takes priority over Bluetooth. If you have a cable plugged in and want to use Bluetooth, first ensure that the cable is unplugged.

If none of these checks resolve the issue, your speaker may have a technical defect.

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