Force Pro W - Controller MSI - Free user manual and instructions

Product type	Wireless Game Controller
Brand	MSI
Model	Force Pro W
Power	Built-in rechargeable battery (via USB-C), LED charging indicator (red, yellow, green)
Connectivity	USB-C wired, Bluetooth 5.0, 2.4 GHz wireless (dongle included)
Compatibility	PC (Windows 10/11), Xbox Series X|S / Xbox One (wired), Android 8+ (Bluetooth)
Main features	2 analog joysticks, directional pad, ABXY buttons, analog triggers LT/RT, programmable rear buttons M1-M4, 3-level trigger lock
Backlight	Backlight switch, customizable via MSI Center (Mystic Light)
Vibration feedback	Yes (impulse trigger and vibrations)
Audio	3.5mm headphone jack, mute button (microphone toggle)
Buttons	Xbox button, Menu, View, Share, LB/RB, LT/RT, 4 rear buttons
Physical features	Removable joysticks, removable directional pad, removable top shell
Maintenance	Clean with a soft dry cloth; do not use chemicals
Safety	Do not expose to extreme temperatures; do not replace battery yourself (risk of explosion); follow recycling instructions
Spare parts	Top shell, directional pad, and joysticks removable (available separately)
Repairability	Removable parts replaceable by user; for other repairs, contact MSI support
Software	MSI Center (download from msi.com) for customization and firmware updates
Box contents	Force Pro W controller, USB-C to USB-A cable (3m), USB wireless dongle, documentation
Certifications	IC: 3715A-8ZBZ, 3715A-GM01WD; CAN ICES-003(B)/NMB(B); lithium-ion battery

Frequently Asked Questions - Force Pro W MSI

How to connect the controller in 2.4 GHz wireless mode?

Plug the USB wireless dongle into a USB port on your PC. Switch the wireless connection switch to the corresponding position. Turn on the controller by pressing the Xbox button. Wait until the LED status indicator changes from flashing GREEN to solid GREEN.

How to pair the controller via Bluetooth?

Switch the wireless connection switch to Bluetooth. Press and hold the pairing button. On your PC (Windows 10/11) or Android, go to Bluetooth settings, add a device, and select MSI FORCE PRO WIRELESS. Wait until the LED status indicator becomes solid BLUE.

What to do if the controller does not connect?

Check that the controller is on (Xbox button). If the LED status indicator flashes three times in RED, pairing failed. Restart the connection procedure (wired, 2.4 GHz, or Bluetooth). Make sure the driver is installed (downloadable from the MSI website if needed).

How to recharge the controller and interpret the LEDs?

Connect the USB-C cable to the controller and to a power source. The LED indicator shows the level: flashing RED = 1-29% (low), flashing YELLOW = 30-69% (charging), flashing GREEN = 70-99% (charging), solid GREEN = 100% (fully charged).

How to customize the buttons and backlight?

Download and install MSI Center from the MSI website. Launch the software and connect the controller (wired or wireless). You can reconfigure the buttons, adjust vibration, joystick and trigger sensitivity, and customize the backlight (Mystic Light). Profiles can be saved in the controller's onboard memory.

How to update the controller's firmware?

Open MSI Center with the controller connected. Go to the firmware update section. If a new version is available, follow the on-screen instructions to install it. Do not disconnect the controller during the update.

How to turn off or put the controller to sleep?

To turn off, press the Xbox button for more than three seconds until the LED turns off. The controller goes to sleep after 2 minutes of inactivity (LED flashes 3 times) and turns off after 10 minutes. For a hardware reset, hold the Xbox button for 12 seconds.

How to replace the joysticks or directional pad?

First remove the top shell of the controller. Then you can remove and replace the directional pad or joysticks with compatible removable parts. Be careful not to lose the parts. For more information, visit the official MSI website.

Is the controller compatible with Xbox Series X/S?

Yes, the controller works with Xbox Series X|S and all Xbox One consoles in wired mode (USB-C connection). Wireless features (Bluetooth or 2.4 GHz) are not available on Xbox; use the provided cable.

What to do if the battery does not hold a charge or the controller turns off quickly?

Check that the battery is properly charged (solid green light). If the issue persists, try a hardware reset (Xbox button for 12 seconds). If that does not solve the problem, the battery may be defective. Contact MSI support for repair. Do not attempt to replace the battery yourself (risk of explosion).

USER MANUAL Force Pro W MSI

1	Left / Right Thumbsticks	13	Lighting Switch
2	Directional Pad (D-Pad)	14	Pairing Button
3	Top Cover	15	USB-C Port
4	Power / Battery Indicator LED	16	3-level Trigger Locks
5	Share Button	17	Customizable Rear Buttons(M1/M2/M3/M4)
6	ABXY Buttons
7	Menu Button	18	Mute Button
8	Status LED	19	Wireless Mode Switch
9	Xbox Button	20	3.5mm Headset Jack
10	View Button	21	3m USB-C to A Cable
11	Bumpers (LB & RB)	22	Wireless USB Dongle
12	Triggers (LT & RT)

Connect to PC

Power on the Controller by pressing the Xbox Button.

• Wired Connection: Connect to PC with the USB-C cable until the Status LED turns solid WHITE.
• 2.4 GHz Wireless Connection: First, toggle the Wireless Mode Switch to . Next, plug the Wireless USB Dongle into an available USB port, until the Status LED turns from flashing GREEN to solid GREEN.
• Bluetooth Pairing: Toggle the Wireless Mode Switch to , and press and hold the Pairing Button. Then, locate the Bluetooth icon on your PC taskbar, and click 'Add a device' to select MSI FORCE PRO WIRELESS from the list of devices until the Status LED turns from flashing BLUE to solid BLUE.
• If Pairing Fails: The Status LED flashes RED 3 times. Re-pair the controller using one of the above connectivity methods.

Connect to Xbox Console (Wired Connection Only)

Power on the controller, then connect it to the console using the USB-C cable and wait until the Status LED turns solid WHITE.

Connect to Headset

Connect a 3.5mm wired headset and unmute the microphone (muted by default) by pressing the Mute Button.

The orange cycling effect will then appear on both thumbsticks.

Lighting Control

- Adjust Lighting Mode: Press the Lighting Switch once.

Recharge the Controller (via USB-C Cable)

• Indicator LED off: Power off.
• Indicator LED flashing RED: Battery is low within 1%-29%.
• Indicator LED flashing YELLOW: Battery is charging within 30%-69%.
• Indicator LED flashing GREEN: Battery is charging within 70%-99%.
• Indicator LED solid GREEN: Battery is fully charged.

Feature Compatibility

Platform1	PC Xbox			2	Android
Feature USB-C	Bluetooth 2.4	GHz USB-C			Bluetooth3
Impulse Trigger V	V V V
Vibration Feedback	V V V V V
Audio V V
MSI Mystic Light V	V V V V
MSI Center V

1 PC & Xbox profile settings must be set up in the MSI Center then saved in the onboard memory. 2 Xbox includes Xbox X|S, and all Xbox One consoles in wired mode. 3 Bluetooth is available on Windows 10/11 and Android 8 and Later. 4 The controller requires a driver to connect via Bluetooth or a 2.4 GHz dongle on a PC. If your PC does not automatically install both drivers through Windows Update, please download and extract the driver installation file from https://www.msi.com/Gaming-Gear/FORCE-PRO-WIRELESS/support

Customization & Firmware Updates

Download the latest version of MSI Center to customize controller settings such as reconfiguring buttons, vibration, thumbsticks, triggers, lighting and power saving or to receive firmware updates.

MSI Center can be downloaded from: https://www.msi.com/Landing/MSI-Center

Power off / Power Saving / Reset

• To power off the controller, press the Xbox Button for more than 3 seconds until the Status LED turns off.
• If there is no activity for 2 minutes, the Status LED will flash 3 times as a reminder and enter idle mode.
• If there is no activity for 10 minutes, or if any of the thumbsticks are removed, the controller will power off
• Press and hold the Xbox Button for 12 seconds to perform a hardware reset and reboot the controller.

Swap Removable Parts

* Please note that the top cover must be removed before replacing the D-pad or thumbsticks. * Please be cautious of the removable D-pad, top cover and thumbsticks to avoid potential loss or damage.

* For more information, please visit MSI official website.

https://www.msi.com/Landing/MSI-Center

1	Tombol Kiri / Kanan	13	Sakelar Lampu
2	Directional Pad (D-Pad)	14	Tombol Perpasangan
3	Penutup Atas	15	Port USB-C
4	LED Indikator Daya / Baterai	16	Kunci Trigger 3-level
5	Tombol Bagikan	17	Tombol Belakang yang Bisa Dikustomisasi (M1/M2/M3/M4)
6	Tombol ABXY
7	Tombol Menu	18	Tombol Senyap
8	LED Status	19	Tombol Mode Nirkabel
9	Tombol Xbox	20	Steker Headset 3,5mm
10	Tombol Tampilan	21	Kabel USB-C ke A 3m
11	Bumper (LB & RB)	22	Dongle USB Nirkabel
12	Trigger (LT & RT)

https://www.msi.com/Landing/MSI-Center

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference. - This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC regulations.

Services web address: www.msi.com

RF Exposure Statements

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

CE RED Compliance Statement

EU Simplified Declaration of Conformity

Hereby, msi Inc. declares that the radio equipment type MS-8ZBZ is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of conformity is available at the following internet address: https://www.msi.com

UKCA Compliance Statement UKCA Simplified Declaration of Conformity

Hereby, msi Inc. declares that the radio equipment type MS-8ZBZ is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The full text of the UK Declaration of Conformity may be found at the following internet address: https://www.msi.com

ISED Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

This Class B digital apparatus complies with Canadian ICES-003.

1 Replacement of battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types); 2 Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion; 3 Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; 4 A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. 5 High or low extreme temperatures that a BATTERY can be subjected to during use, storage or transportation; and 6 Low air pressure at high altitude.

Warning

1 Replacement of battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types); 2 Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion; 3 Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; 4 A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Japan VCCI Class B Declaration

Company: MSI Korea Co., Ltd.

Product Name: Controller

Model Name: MS-8ZBZ

Date of Manufacture: 2024

Manufacturer and Country of Origin: MSI/China

R-R-MSI-MS-8ZBZ

Company: MSI Korea Co., Ltd.

Product Name: Receiver

Model Name: GM01WD

Date of Manufacture: 2024

Manufacturer and Country of Origin: MSI/China

R-R-MSI-GM01WD

Specifications

Model: MS-8ZBZ (Controller) / GM01WD (Wireless USB Dongle)

Controller Input: DC 5.0V / 1000mA

Wireless USB Dongle Input / Input: DC 5.0V / 30mA

Frequency Range: 2.400 – 2.4835GHz

Controller Output < 0 dBm

Wireless USB Dongle Output < 0 dBm

	Temperature USB Wireless Dongle
Operating 0 ~ 40°C 10 ~ 95%
Storage -30 ~ 70°C 10 ~ 95%

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at msi REACH website at https://csr.msi.com/global/Product-Chemical-Management.

Safety Instructions

Read the safety instructions carefully and thoroughly.

• All cautions and warnings on the equipment or user's manual should be noted.
• Do not leave the device in an unconditioned environment with a storage temperature above 60°C (140°F) or below 0°C (32°F), which may damage the device.
• This device should be operated under maximum ambient temperature of 40°C (104°F).

Declaration of the Presence Condition of the Restricted Substances Marking

Declaration of the Presence Condition of the Restricted Substances Marking

設備名稱:無線搖摆·型號(型式):MS-SZBZEquipment name Type designation (Type)
單元 Unit	限用物質及其化學符號Restricted substances and its chemical symbols
	鉛Lead(Pb)	汞Mercury(Hg)	鎘Cadmium(Cd)	六價鉻Hexavalent chromium( Cr-3 )	多溴聯苯Polybrominated biphenyls(PBB)	多溴二苯醚Polybrominated diphenyl ethers(PEDE)
印刷電路及電子組件	○	○	○	○	○	○
外殼	○	○	○	○	○	○
接收器及配件	○	○	○	○	○	○
線材	○	○	○	○	○	○
備考1. “超出0.1 wt %”及“超出0.01 wt %”係指限用物質之百分比含量超出百分比含量基準值。Note 1: “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.備考2. “○”係指該項限用物質之百分比含量未超出百分比含量基準值。Note 2: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.備考3. “—”係指該項限用物質為排除項目。Note 3: The “—” indicates that the restricted substance corresponds to the exemption.

Names and content of toxic and hazardous substances or elements in the product