PondoPress 10000 - Pump Pontec - Free user manual and instructions

Product Type	Pressure filter with filtration pump and UVC pre-clarifier
Model	PondoPress 10000
Brand	Pontec
Intended Use	Mechanical and biological filtration of garden ponds, clean water
Pump included	PondoVario 2500 (external filtration pump)
UVC lamp integrated	Yes, for destruction of algae and bacteria
Power supply	230 V / 50 Hz, differential protection 30 mA
Maximum pressure	0.2 bar
Max. immersion depth of pump	2.0 m below surface
Safety distance to water	At least 2 m
Minimum biological operating temperature	+10 °C
Winter shutdown temperature	Below 8 °C or risk of frost
UVC lamp lifespan	Approx. 8000 operating hours
Wear parts	Filter elements, UVC lamp, quartz glass, O-ring, impeller
Warranty	2 years from date of sale (excluding wear parts)
Cleaning of filter elements	Approx. every 4 weeks, by quick or full cleaning
Winter storage	Drain, clean, store frost-free, pump submerged or filled
UVC overheat protection	Automatic shutdown and restart after cooling

Frequently Asked Questions - PondoPress 10000 Pontec

What is the difference between the PondoPress 10000 and 15000 models?

Both models share the same design and instructions. The PondoPress 10000 is designed for ponds up to 10,000 litres, while the 15000 for ponds up to 15,000 litres. Parts and maintenance are similar.

Do I need to use the pump provided with the filter?

Yes, the pressure filter may only be used with the supplied PondoVario 2500 pump. Using another pump may compromise operation and safety.

How do I quickly clean the filter without disassembling it?

Use the quick cleaning function: remove the outlet hose, attach an impurity drainage hose, then pull the cleaning handle several times until the water is clear.

When should the UVC lamp be replaced?

The UVC lamp must be replaced after approx. 8000 operating hours to maintain optimal efficiency. Use exclusively lamps of the same power and designation as the original.

What to do if the UVC lamp indicator does not light up?

First check that the UVC power plug is connected. If the indicator remains off, the lamp may be defective or the electrical connection may be damaged. Also check if the UVC is overheating (it restarts automatically after cooling).

How to prepare the filter for winter?

Disconnect the power when the water temperature drops below 8 °C. Drain the filter, thoroughly clean all components, remove the foam pads and store them dry and frost-free. Keep the pump submerged or filled with water and protected from frost. Cover the container to prevent rainwater from entering.

Why does my pond water remain cloudy after several weeks of use?

The biological filter takes several weeks to reach full capacity, especially if the water temperature is below 10 °C. If the water remains cloudy, check that the filter elements are not clogged, that the quartz glass is clean, and that the UVC lamp has not exceeded its lifespan.

Can I bury the pressure filter?

Yes, the filter can be buried up to about 5 cm below the locking fasteners. Ensure free access to the lid for maintenance and that the height difference between the lid and the outlet point does not exceed 2 meters.

How to clean the filtration pump?

Remove the pump from water, unscrew the hose connector, open the filter housing, remove the pump, then unscrew the pump housing to remove the impeller. Clean all parts with clear water and a brush, then reassemble in reverse order.

What to do if the device does not discharge water to the pond?

First check that the pump plug is connected. Clean the pond inlet if clogged. Ensure that the filter container and pump housing are not obstructed. A full cleaning may be necessary.

USER MANUAL PondoPress 10000 Pontec

EN Operating instructions

FR Notice d'emploi

Technical line drawing of a vacuum cleaner with coiled cable, a mesh chamber, and a cylindrical housing (no text or symbols)

PondoPress10000	342 ∅ x 450 mm	AC 230 V,50 Hz/12W	9 W TC-S(UV-C)	< 2 m 2500 l/h 3 m			10000 l
PondoPress15000	342 ∅ x 570 mm	AC 230 V,50 Hz/14W	11 W TC-S(UV-C)				15000 l

IP 24 UV No Snowflake Battery Warning i

PondoVario 2500	180 x 125 x 85 mm	220-240 V, 50 Hz, 40 W	< 2.20 m	2500 l/h	10 m

Technical line drawing of a tool with a spring and handle, labeled with letter A (no text or symbols on the diagram itself)

Diagram illustrating a hairless device with labeled parts and instructional arrows indicating assembly steps.

B >6 cm >2 m <2 m <0.4 m <0.4 m <2 m

C 1 2

Diagram showing two installation steps of a mechanical device, labeled 3 and 4, with arrows indicating direction.

D

E 1

Diagram illustrating a mechanical device with labeled parts and a magnified view showing the internal components.

4

F 1

Technical diagram showing exploded view of a mechanical component with numbered parts and directional arrows indicating assembly steps.

Technical diagram illustrating mechanical assembly steps with numbered instructions and labeled components

WARNUNG

Translation of the original Operating Instructions

WARNING

• This unit can be used by children aged 8 and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they are supervised or have been instructed on how to use the unit in a safe way and they understand the hazards involved.
• Do not allow children to play with the unit.
• Only allow children to carry out cleaning and user maintenance under supervision.
• Ensure that the unit is fused for a rated fault current of max. 30 mA by means of a fault current protection device.
• Only connect the unit if the electrical data of the unit and the power supply correspond. The unit data is to be found on the unit type plate, on the packaging or in this manual.
• Possible death or severe injury from electrocution! Before reaching into the water, disconnect all electrical units in the water from the mains.
• Do not use the unit if electrical cables or housings are damaged.
• A damaged connection cable cannot be replaced. Dispose of the unit.
• Only operate the unit if no persons are in the water.

Safety information

Electrical connection

• Electrical installations must meet the national regulations and may only be carried out by a qualified electrician.
- A person is regarded as a qualified electrician if, due to his/her vocational education, knowledge and experience, he or she is capable of and authorised to judge and carry out the work commissioned to him/her. This also includes the recognition of possible hazards and the adherence to the pertinent regional and national standards, rules and regulations.
- For your own safety, please consult a qualified electrician.
- Extension cables and power distributors (e.g. outlet strips) must be suitable for outdoor use (splash-proof).
- The unit, the connections and plugs are not water-proof and must not be routed or installed in water.
- Protect the plug connection from moisture.
- Only connect the unit to a correctly fitted socket.

- EN -

Safe operation

• Minimum safety distance between the unit and the water: 2 m.
- Never carry or pull the unit by the electrical cable.
- Route cables such that they are protected from damage and do not present a tripping hazard.
- Only open the unit housing or its attendant components if this is explicitly specified in the operating instructions.
- Only carry out work on the unit that is described in this manual. If problems cannot be overcome, please contact an authorised customer service point or, if in doubt, the manufacturer.
- Only use original spare parts and accessories for the unit.
- Never carry out technical changes to the unit.
- Ensure that the filter will not overflow. Danger of emptying the pond.

Information about this operating manual

You made a good choice with the purchase of this product PondoPress 10000/15000.

Prior to commissioning the unit, please read the instructions of use carefully and fully familiarise yourself with the unit. Ensure that all work on and with this unit is only carried out in accordance with these instructions.

Adhere to the safety information for the correct and safe use of the unit.

Keep these instructions in a safe place! Please also hand over the instructions when passing the unit on to a new owner.

Warnings used in these instructions

Warnings

The warning information is categorised by signal words, which indicate the extent of the hazard.

WARNING

• Indicates a possibly hazardous situation.
  • Non-observance may lead to death or serious injuries.

CAUTION

• Indicates a possibly hazardous situation.
  • Non-observance may lead to slight or minor injuries.

NOTE

Information for the purpose of clarification or for preventing possible damage to assets or to the environment.

Cross-references used in these instructions

5 A reference to a figure, e.g. figure A.

→ Reference to another section.

Intended use

PondoPress 10000/15000, referred to as "unit", may only be used as specified in the following:

• For operation with clean water.
• For mechanical and biological cleaning of garden ponds
• Operate in accordance with instructions.

The UVC lamp installed in the unit is intended to kill algae and bacteria in the pond water. Even in small doses, its radiation is harmful for eyes and skin. Never use the UVC lamp in a defective housing or outside the housing, or any other purpose other than that intended.

The delivery includes an external filter pump, type PondoVario 2500 as well as a 5 m hose. The pressure filter may only be operated with the supplied pump.

The following restrictions apply to the unit:

• Never use the unit with fluids other than water.
• Never run the unit without water.
• Do not use for commercial or industrial purposes.

- Do not use in conjunction with chemicals, foodstuff, easily flammable or explosive substances.

Installation (A)

Saw off the stepped hose connection in accordance with the hose diameter used (A1). At the filter, push the union nuts over the stepped hose connections, push or turn on the stepped hose connection, and secure with the hose clips. Place the flat sealing rings in the union nuts and screw onto the inlet and outlet of the pressure filter (A2). At the filter pump, push or turn the hose onto the stepped hose connection, secure with hose clips and screw onto the filter pump connection thread (A3).

Installation (B)

Place the pressure filter in a flood protected position at a distance from the pond edge of at least 2m on firm and level ground. As an alternative, the filter can also be partly buried up to approx. 5 cm below the closing clamps. The height difference between the lid and the free outlet point may be max. 2 m. Do not expose the unit to direct sun radiation. Ensure direct access to the lid to be able to carry out work at the unit. Place the filter pump in the pond as horizontal as possible on a firm, sludge free ground so that it is completely in the water, at a maximum depth of 2 m below the water level. Max. height difference between pump outlet and outlet point: 2.40 m.

Commissioning/start-up

WARNING

Possible death or severe injury from hazardous electrical voltage!

• Prior to reaching into the water, isolate (switch off and disconnect) all units/devices used in the water.
• Isolate the device (disconnect from the power supply) before carrying out any work on it.

NOTE

INever operate the unit with a water pressure of more than 0.2 bar

Attention! Never operate the unit without water flowing through!

Adhere to the safety information given above! Connect the filter pump power plug (C1) and wait until the pressure filter is filled with water. Check the pressure filter container and all connections for leaks. Connect the power plug of the UVC clarifying unit, the blue control lamp is lit (C2). Fit the cover of the UVC pre-clarifying unit. Note: After a new installation, the unit only reaches its full biological cleaning effect after a few weeks. The full effect on bacteria is only reached as from a water temperature of + 10 °C. Note: In the event of overheating, the installed temperature monitor switches the UVC lamp off automatically, the lamp automatically switches on again once cooled down.

Switching of the units

Disconnect the power plug to switch the units off (C3, C4).

Maintenance and cleaning

WARNING

Possible death or severe injury from hazardous electrical voltage!

• Prior to reaching into the water, isolate (switch off and disconnect) all units/devices used in the water.
• Isolate the device (disconnect from the power supply) before carrying out any work on it.

Note:

• Check and clean the water outlet into the pond at regular intervals.
• Clean the filters at regular intervals (e.g. every four weeks), however, at the latest when cloudy or dirty water from the water outlet returns to the garden pond.
• Carry out quick cleaning first. Should this prove insufficient, clean the entire unit.
  • A blocked filter could lead to leakages.
• Never use chemical cleaning agents.

Quick cleaning (D)

Remove hose from the filter outlet by turning off the union nut and fit a dirt draining hose.

Switch filter pump on again, vigorously pull the cleaning handle and perform a pumping action several times. In this manner, the foam filters are mechanically cleaned until the draining water is clear.

Full cleaning (E)

If necessary, wash out or replace the filters. Do not use chemical cleaning agents. Switch off the filter pump (C4), remove all hoses by turning off the union nuts, open the closing clamps of the filter container (E1), lift off the cover including the foam filter package (E2) and place on a clean support head down, so that the foam filters including the press ring point upward. Unscrew the pressure ring from the pulling rod by undoing the nut, remove foam filters, and clean under running water by vigorously pressing together. Jet clean the bioballs, lava stones, container, cover with meshed tube and press ring (E3). Push on foam filters such that the pulling rod rests in the recess of the foam filters. Fit the pressing ring with the rod guidance pointing down, and screw fit to the pulling rod using the nut. Ensure that the meshed tube fits completely in the ring diameter. Remove cover sealing ring from the container and check for damage, clean or replace, and fit on the top container edge, press cover including the foam filter package onto the container, engage closing clamps (E4). Fit the hose to the filter inlet, start up filter pump (C1), rinse the pressure filter, until the emerging water is clear. Switch off filter pump (C4), remove dirt draining hose, screw on drain hose again, restart the filter pump first (C1), then connect the power plug of the UVC pre-clarifying unit (C2).

Cleaning the quartz glass / Replacing the UVC lamp

CAUTION

The ultra-violet radiation of the UVC lamp can burn your eyes and skin.

• Never operate the UVC lamp outside its casing.
• Never operate the UVC lamp in a casing that is defective.

CAUTION

Quartz glass and UVC lamp can break and cause cut injuries.

- Handle the quartz glass and UVC lamp with care.

NOTE

For safety reasons, the UVC lamp can only be switched on when the unit head has been correctly fitted into the casing.

Opening the UCV clarifying unit (F)

• Remove the cover from the UVC clarifying unit.
• Turn the UVC clarifying unit counter-clockwise up against the stop (bayonet closure), then carefully pull out of the filter cover including the O ring (1).
• Loosen the self-tapping screw (7) until the the screw tip is sunk in the housing of the clamping screw (2).
• Unscrew the clamping screw counter-clockwise (3).
• Remove the quartz glass including the O ring towards the front with a slight turning movement (4).
• Check the quartz glass and the O ring for damage and replace, if necessary.
• Clean the quartz glass outer face with a moist cloth.

Replacing the UVC lamp (F)

Important: Only use lamps the identification and capacity data of which correspond to the information on the type plate.

For an optimum filter performance, we recommend to replace the UVC lamp after approx. 8,000 operating hours.

• Pull out and replace the UVC lamp.

Assembly of the UVC clarifying unit (F)

• Insert the quartz glass including the O ring against the stop in the unit head (6).
• Press the O ring into the gap between unit head and quartz glass.
• Tighten the clamping screw clockwise up to the stop (7).
• Tighten the self-tapping screw (8).
• Check the O-Ring at the unit head for damage and replace, if necessary (9).
• Carefully push the unit head into the housing while applying slight pressure. Ensure that the tenons at the housing engage in the grooves of the bayonet closure.
• Turn the unit head clockwise against the stop while applying slight pressure.
• Refit the cover for the UVC pre-clarifying unit.

Cleaning the filter pump (G)

Take pump out of the water, unscrew the stepped hose connection including the 12 x 4 mm O ring from the connection thread (G1), actuate the engagement hook of the filter housing (G2), open the filter housing and remove the pump (G4). Turn off the pump housing, remove the impeller (G5). Clean the pump housing, the impeller and the filter housing (G3) using clear water and a brush. After cleaning, fit the unit in the reverse order (G6-G7).

Storage/Over-wintering

Put the unit out of operation at water temperatures below 8 °C or, at the latest, when freezing temperatures are to be expected. Drain and thoroughly clean the pressure filter, check for damage. Remove, clean, dry and store all filters in a frost-free environment. Store the filter pump submerged or filled in a frost-free environment. Do not immerse the plugs! Ensure that the storage place is inaccessible to children. Cover the filter container such that the ingress of rain water is excluded. Drain all hoses, pipes and connections as far as possible.

Wear parts

• Filter media
  • UVC lamp, quartz glass and O ring for quartz glass
• Impeller

NOTE

Do not dispose of this unit with domestic waste.

• Render the unit unusable beforehand by cutting the cables and dispose of the unit via the return system provided for this purpose.
• Dispose of UVC lamps by availing of the take-back system in place for this purpose.

Remedy of faults

Malfunction	Cause	Remedy
The unit performance is not satisfactory	Unit has been in operation only for a short time	The complete biological cleaning effect is only achieved after several weeks
	Water extremely soiled	Remove algae and leaves from the pond, change the water
	Excessive fish and animal population	Guide value: approx. 60 cm fish length in 1 m33 pond water
	Foam filters soiled	Clean filters
	Quartz glass tube soiled	Remove UVC and clean quartz glass
	UVC lamp capacity exhausted	Replace the lamp after approx. 8,000 operating hours
UVC lamp display is not lit	Power supply of Filtoclear-UVC not connected	Connect UVC power plug
	UVC lamp defective	Replace the UVC lamp
	Connection defective	Check electrical connection
	UVC overheated	UVC automatically switches on when cooled down
No water outlet from the pond inlet	Pump power supply not connected	Connect pump power supply
	Pond inlet blocked	Clean pond inlet
	Filter container/pump housing clogged	Clean filter container/pump housing

Guarantee conditions

PfG grants a 2 year guarantee from the date of sale on proven material and manufacturing faults. Wear parts such as bulbs etc. are exempted from the guarantee. Prerequisite for our guarantee is the presentation of the purchase receipt. Our guarantee will become null and void if the unit is misused, electrically or mechanically damaged by inappropriate use and improper repair by non-authorised workshops. Repairs are reserved for workshops authorised by PfG or by PfG itself. In the case of warranty claims, please return the defective unit or part freight paid to PfG together with a description of the fault and the purchase receipt. PfG reserves the right to invoice repair costs. PfG is not liable for transport damage. Any damage must be claimed against the carrier. Further claims of whatever type, especially consequential damage, are excluded. This guarantee does not affect the final customer's claims against the dealer.