Question 1

What should I do if my Bose SoundLink Revolve II speaker produces no sound?

Accepted Answer

If your Bose SoundLink Revolve II speaker produces no sound, follow these diagnostic steps to identify and resolve the issue. Bose's official manual recommends checking the basic elements first, then the Bluetooth or wired connections if necessary.

Step 1: Check the power and battery. Press the Power (I) button to turn on the speaker. The battery indicator (6) at the top should light up and display the charge level. If the indicator flashes red or is off, your battery is depleted. Plug the speaker into a USB cable for about 4 hours to fully recharge it (the indicator should turn green).

Step 2: Check the status indicators. Depending on your audio source, check the three indicators located at the top of the speaker. For a Bluetooth connection, the Bluetooth indicator should be solid white. For a wired connection (AUX 3.5 mm), the Input indicator should be solid white. If no indicator shows an active connection, your speaker is not properly connected.

Step 3: Increase the volume. It is very common for the absence of sound to be due to low volume. Press the V (volume) button several times to increase the speaker's volume. Also check the volume on your source device (phone, computer, tablet) and ensure it is not turned down to minimum or in mute mode. For an AUX connection, also increase the volume on your connected device.

Step 4: For a Bluetooth connection, reconnect. First, disable Bluetooth on your mobile device. Then, remove the Bose SoundLink Revolve II speaker from your list of paired Bluetooth devices. Next, reactivate Bluetooth and perform a new pairing by selecting the speaker from the list of available devices. Once paired, you should hear the voice message "Connected to [device name]" and the Bluetooth indicator should remain solid white.

Step 5: For a wired connection, check the audio input. If you are using a 3.5 mm cable, press the Input Mode (7) button until you hear "AUX audio" and the Input indicator is white. Ensure that the cable is properly inserted into the AUX jack of the speaker. Also try a different cable to rule out a faulty cable issue.

Step 6: Test with another audio source. Change the song or music source to confirm that the issue is not with your device. If you have two connected Bluetooth devices, the speaker may be playing from one device instead of the other. Press the Bluetooth (l) button to hear which device is currently active. If necessary, pause the music on the other device or disconnect it by disabling Bluetooth.

If after all these tests the sound does not return, perform a complete reset of the speaker: press and hold the Power button for 10 seconds until it turns off. The Bluetooth indicator should then turn blue and you will hear a voice message to select the language. For complete technical assistance, visit the Bose website at worldwide.Bose.com/contact.

Question 2

How to mute or disable audio on the BOSE SoundLink Revolve II speaker?

Accepted Answer

The Bose SoundLink Revolve II speaker does not have a dedicated mute button, but you have several effective methods to mute or reduce the sound.

Reduce the volume to minimum: The volume buttons located on the top of the speaker allow you to gradually decrease the sound to a nearly inaudible level. Use the volume down (z) button to lower the volume gradually. You can go down to a very low level, but technically the sound does not stop completely using this method.

Mute during a phone call: During an active call, press both the volume up (H) and volume down (z) buttons simultaneously to mute the call. To reactivate the microphone, press these two buttons together again. This function is specifically designed for phone calls and mutes the built-in microphone.

Disable voice announcements: If you want to disable the speaker's informational messages (battery announcements, voice guides), press and hold the volume down (z) and volume up (H) buttons simultaneously until you hear "Voice prompts off". This only mutes the informational voice announcements, not the music sound. Repeat the operation to reactivate the announcements.

Pause the music: You can also pause audio playback from the speaker by pressing the multifunction button (V) once, which immediately interrupts the music. You can also control playback from your connected mobile device (smartphone, tablet) by pausing via the audio playback app.

Use the Bose Connect app: For finer control of audio settings, install the Bose Connect app on your mobile device. This app allows you to manage voice announcement settings and adjust audio controls centrally.

Question 3

How to pair Bluetooth on the Bose SoundLink Revolve II speaker?

Accepted Answer

To pair your Bose SoundLink Revolve II speaker with a Bluetooth device, you have two methods: classic Bluetooth and NFC technology. The Bluetooth method is the most common and works with all mobile devices equipped with Bluetooth.

Bluetooth Pairing:

Turn on the speaker by pressing the power button. The first power-on automatically activates Bluetooth.
Press and hold the Bluetooth button located on the top of the speaker until the Bluetooth indicator flashes blue. A voice notification will inform you "Ready to pair another device".
On your smartphone or tablet, enable Bluetooth in the settings and search for available devices.
Select "SoundLink Revolve II" from the list of detected devices and confirm the connection.
Once paired, you will hear a voice notification announcing "Connected to [your device name]". The Bluetooth indicator will then light up solid white, confirming that the connection is established.

NFC Pairing (if your device supports it): Unlock your mobile device, enable Bluetooth and NFC functions in the settings, then press and hold your phone on the NFC touchpoint located at the top of the speaker, near the Bose logo. You will hear a voice notification confirming the connection.

Important Points: Your speaker can remember up to eight mobile devices and connect two simultaneously (although only one can stream music at a time). The effective Bluetooth range is about 9 meters. For best performance, keep your mobile device within 9 meters of the speaker. If you encounter issues, hold the Bluetooth button for 10 seconds to clear the paired device list and restart the process.

Question 4

What does the red blinking light on the BOSE SoundLink Color II speaker mean?

Accepted Answer

The red blinking light on the BOSE SoundLink Color II speaker indicates that the battery is very low. Here’s what it means and the actions to take:

Low battery indication: The blinking red light signals that the battery needs to be charged soon.
Consequence: If the battery is not charged, the speaker may automatically turn off to protect the battery.
Solution: Connect the speaker to a power source using the provided charging cable to recharge the battery.

It is recommended to charge the speaker as soon as this light appears to ensure continuous use and avoid sudden shutdown.

Question 5

How to check the battery level of the Bose SoundLink Color II?

Accepted Answer

To check the battery level of your Bose SoundLink Color II speaker, you can use the following methods:

1. Light indicator on the speaker

On the top of the speaker, a LED indicator shows the battery status.
The colors of the indicator correspond to the charge level:

Green: Battery well charged.
Orange: Battery at a medium level.
Red: Low battery, it's time to recharge.

2. Via the device connected via Bluetooth

When your speaker is connected via Bluetooth to a smartphone, tablet, or another compatible device, you can often see the battery level of the speaker directly on the screen of the connected device, usually in the status bar or in the Bluetooth settings.

These two methods allow you to easily monitor the battery charge and know when it's necessary to recharge your Bose SoundLink Color II.

Question 6

How do I access the settings of the Bose SoundLink Plus speaker in the Bose Connect app?

Accepted Answer

The Bose app (not "Bose Connect") is the official tool to access the settings of the Bose SoundLink Plus. This app allows you to configure and control the speaker from your smartphone or tablet.

To download and add your speaker in the app:

Download the Bose app on your device (available on iOS and Android)
Follow the app's instructions to add the SoundLink Plus
If you already have the Bose app for another Bose product, you can add the speaker directly from the product list screen

Settings accessible in the Bose app:

Management of Bluetooth connections and identification of connected devices
Control of the speaker's volume
Selection of the voice guide language (Settings menu)
Management of voice prompts (Settings menu)
Modification or deactivation of shortcuts (Shortcut button on the product control screen)
Management of multipoint connection (control of the active connection of multiple devices simultaneously)
Modification of the automatic power-off timer setting (Settings menu)
Switching between Stereo mode and Party mode
Unpairing the speaker from other connected Bose products
Downloading and installing speaker updates

The speaker automatically updates when connected to the Bose app and an update is available. Just follow the instructions displayed in the app. During the update, the power indicator will blink white 3 times.

To access most of these settings, make sure your SoundLink Plus is turned on and connected via Bluetooth to your device, then open the Bose app and select your speaker from the device list. If you are looking for a specific setting, first check that you are using the latest version of the Bose app, as updates may add new features.

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