SmartHome Gateway HG100 - Smart Home ASUS - Free user manual and instructions

Product Type	Smart Home Gateway
Model	ASUS SmartHome Gateway HG100
Dimensions	152 x 67 x 167 mm
Weight	256 g
Power Supply	AC 100-240V, 60 Hz adapter, output 5V / 2A (10W)
Wireless Protocols	WiFi 802.11b/g/n (2.4 GHz), ZigBee PRO, Bluetooth 4.0
Memory	DRAM 1 GB, Flash NAND 8 GB
Ports	Power, Micro USB (reserved), HDMI, Ethernet
Main Functions	Home automation gateway, control via ASUS SmartHome app, connection of Zigbee sensors and devices, Miracast (1920x1080), ASUS Cloud service
LED Indicator	Solid blue (powered on/connection successful), flashing blue (connecting/device adding), red (connection failure/warning)
Security	Password protection (default 0000), router reset button, restart
Maintenance and Cleaning	Clean with a dry, soft cloth. Avoid moisture and abrasive products.
Spare Parts and Repairability	Not specified by the manufacturer. Contact ASUS support for assistance.
General Information	Compliant with CE and IC standards. Indoor use only. Input voltage: 100-240V AC.

Frequently Asked Questions - SmartHome Gateway HG100 ASUS

How to install the ASUS SmartHome Gateway HG100?

Connect the power adapter to the HG100 power input, then plug it into an electrical outlet. The device turns on automatically. Then, install the ASUS SmartHome app from the Play Store or Apple Store, create an account or log in, and follow the instructions to configure the gateway.

How to connect the gateway to my Wi-Fi network?

In the ASUS SmartHome app, tap the '+' icon to add a gateway, enter the HG100 ID (located on the packaging label), then select your 2.4 GHz Wi-Fi network and enter the password. Make sure your phone is connected to the same network.

What do the LED indicator colors mean?

The LED indicates the status: Solid blue: power on or connection successful; Flashing blue: connecting or device addition allowed; Red: router connection failure or device warning.

How to add Zigbee devices (sensors, plugs)?

In the app, go to the Home Control screen, tap the '+' button at the top right, then select 'Add a device'. The HG100 will flash blue for 60 seconds. Press the pairing button on the Zigbee device (e.g., the Z button on ASUS sensors). Follow the on-screen instructions.

How to reset the HG100 to factory settings?

In the app, go to Settings > System > Reset system. You will need to enter the password (default 0000). Confirm the reset. You can also press and hold the router reset button (on the back) for 5 seconds.

How to use the Miracast function?

Connect an HDMI cable between the HG100 HDMI port and your TV. Enable Miracast on your compatible Android device (display settings). The HG100 projects the screen at 1920x1080 pixels resolution. Note: Miracast is only available on compatible Android devices.

How to change the gateway password?

In the app, go to Settings, tap Change password. Enter the old password (default 0000), then the new one (8-25 characters). Confirm. This password is used for security, administration, and reset.

What to do if the router connection fails (red LED)?

Check that the router is on and the Wi-Fi network is available. Make sure you are using the 2.4 GHz band. You can reset the connection by pressing and holding the router reset button (on the back) for 5 seconds. If the problem persists, restart the HG100 using the Restart button (2 seconds).

How to update the HG100 firmware?

In the app, go to Settings > System > System update. The app checks for the latest version. Follow the instructions to download and install the update. Make sure the gateway stays powered on during the update.

How to manage members and locations in the app?

In Settings > Administrator, enter the password. You can add or edit Locations (e.g., Living Room, Kitchen) and Members (authorized users). Each member can have specific rights. Tap an item to customize it.

USER MANUAL SmartHome Gateway HG100 ASUS

Q12200

Revised Edition V3

December 2016

Contents

English....3

繁體中文....12

简体中文....20

Русский....28

Deutsch 36

Italiano....44

Français....52

Dansk 60

Norsk 68

Suomi....76

Svenska....84

Español....92

Português....100

Polski 108

Čeština....116

日本語....124

عربي 132

Package contents

NOTE: If any of the following items is damaged or missing, contact your retailer. The illustrated items below are for reference only. Actual product specifications may vary per country or model.

ASUS HG100

HDMI cable Technical documentations and warranty card

IMPORTANT!

• Follow the instructions presented in this user guide.
• The power adapter may vary per region or country.
• Do not use damaged cable, power adapters, and other peripherals.

Product specifications

Dimension	152 x 67 x 167 mm
Weight	256g
Button	Reboot button; Router reset button
Port	Power, Micro USB, HDMI, Ethernet
Miracast	1920 x 1080 Pixels
Memory	DRAM 1 GB; NAND Flash 8 GB
Wireless Protocol	WiFi 802.11b/g/n; ZigBee PRO; BT 4.0
Zigbee Module	CEL’s MeshConnectTM EM357 Module
Power	AC 100V-240V

NOTE: Specifications subject to change without notice.

Product overview

Front View Back View Bottom View

1 LED status indicator The LED status indicat

The LED status indicator helps identify the current status of your ASUS HG100. Refer to the following table for details:

Color Status Description
Solid Blue	HG100 powering on Plug on or press and hold the Reboot button
	Connection to router successful Connection through companion app successful
	Device added successfully/ unsuccessfully	Companion app displays the adding status
Blinking Blue	Connecting to router	HG100 automatically connects to the router when power is connected for the first timeManual connection is performed by using the Router reset button
	Allow device to be added	Connection through companion app after tapping Add Device
Solid Red	Connection to router unsuccessful	HG100 automatically detects whether there is Internet connection
	Device warning Triggered by sensor devices

NOTE: You can turn off the LED status indicator through the companion app.

Power input port

Insert the bundled power adapter into this port to supply power and turn on your HG100.

3 Micro USB expansion port

This port is reserved for ASUS-authorized technicians and future expansions only.

HDMI port

This port is for a High-Definition Multimedia Interface (HDMI) connector. Connect the bundled HDMI cable to your TV to activate the Miracast function.

NOTE: Miracast function is only available on Miracast-compatible Android devices.

5 Ethernet port

You may use this port to connect your HG100 to your router when setting up for the first time.

6 Router reset button

Press and hold for at least five (5) seconds to reset the connection with the router.

7 Reboot button

Press and hold for about two (2) seconds to restart the HG100.

ASUS Cloud Service

ASUS Cloud Service will automatically memorize the users' settings, store and compute the measured data from the smart sensors and devices.

To use this service, you will need to approve connecting your data to the cloud of your own account.

NOTE: This physical cloud storage space is not available for users to access the data.

Using your HG100

Setting up hardware

1. Connect the bundled power cable to the power adapter.
2. Plug the power adapter into a power source.
3. Connect the power cable into your ASUS HG100's power input port.
4. Your ASUS HG100 will automatically power on.

NOTE: The power adapter may vary per region or country.

IMPORTANT! Power adapter information:

• Input voltage: 100-240Vac
• Input frequency: 60Hz • Rating output current: 2A (10W) • Rating output voltage: 5V

Installing the companion app

1. Connect your phone to the Internet, then log in or sign up for a Google account or Apple ID.
2. Launch Play Store or Apple Store.
3. Search for ASUS SmartHome, then install the companion app.

Setting up the companion app

Step 1 Step 2 Step 3

Launch the companion app, enter your Email and Password, then tap Log in. If you do not have an account yet, tap Create an account.

Tap and choose the gateway ID that matches the gateway ID on your package box, and follow the onscreen instructions.

Choose the Wi-Fi network (2.4G wifi only) you would like to connect as the home network and follow the onscreen instructions.

IMPORTANT! Ensure to use the same Wi-Fi network if you want to connect your mobile device to your HG100 wirelessly.

Adding devices

1. Tap + on the main page of Home Control to add devices for the home gateway.
2. Tap Add Device on your companion app.

NOTE: The LED status indicator on your HG100 will blink blue for sixty (60) seconds to indicate that devices can be added.

1. Press the Zigbee join button on your ASUS Smart Home device to add the device.

Technical support

This manual is a guide for setting up your device for the first time only. Actual product content and app screen may vary per firmware and updates. Please refer to the ASUS support site for more information:

http://www.asus.com/microsite/asus-smart-home/

Working with the companion app

Home Control

The Home Control screen allows you to view your connected devices and home places. You can turn the connected devices ON or OFF, edit the device details, and sort the devices. You can also group your connected devices on the Home Control screen into places and scenes. Tap the icon next to the item you want to customize for more options.

NOTE: Ensure to reset your ASUS Smart Home device and delete the device from the companion app to remove it completely.

Home Action

The Home Action screen allows you to view the actions you set to perform when a condition is triggered. You can also turn the actions ON or OFF on the Home Action screen.

NOTE:

• A Notifier is set as a default action for THEN for security related devices, you can change the settings to perform other actions.
• You can set a time to trigger the WHEN.

Settings

You can change various settings in this screen to better meet your daily needs.

NOTE: The password is used for Security, Administrator, and Factory Reset.

Security

The HG100 comes with a security feature that requires a password (default 0000) when you connect to your HG100. To turn this feature ON or OFF, navigate to the Settings screen, then tap Security.

NOTE: To change your password, navigate to the Settings screen and tap Change Password.

Administrator

The Administrator menu allows you to change various options for the members and places.

To access the administrator menu:

1. Navigate to the Settings screen, then tap Administrator.
2. Enter your password (default 0000).
3. Tap Place or Member to view the places or members connected to your HG100.
4. Tap the item you want to customize for more options.

NOTE: To change your password, navigate to the Settings screen and tap Change Password.

Package contents

ASUS HG100

Power adapter

Power cord

HDMI cable

User manual and warranty card

Important!

1 LED status indicator

Important! Power adapter information:

• Input voltage: 100-240Vac - Input frequency: 60Hz - Output current: 2A (10W) - Output voltage/power: 5V

Install the dedicated app

More app features

Smart control

ASUS HG100

Power adapter

Power cord

HDMI cable

User manual and warranty card

Important!

1 LED status indicator

Important! Power adapter information:

More APP features

Smart control

ASUS HG100

Power supply unit

power

HDMI cable

Indicator

NOTE:

ASUS HG100

ASUS HG100

ASUS HG100

Use the companion app

Home Control

HDMI cable

1 LED status indicator

IMPORTANT! Power supply information:

IMPORTANT! Make sure to use the same Wi-Fi network if you wish to connect your mobile device wirelessly to your HG100.

Add devices

NOTE:

ASUS HG100

HDMI cable

1 LED status indicator

TIPS:

ASUS HG100

Network device

Power cable

HDMI cable

LED status indicator

NOTE:

ASUS HG100

IMPORTANT!

1 LED status indicator

IMPORTANT! Information about the power adapter:

Work with the provider's app

Home control

NOTE!

ASUS HG100

NOTE:

ASUS HG100

HDMI cable

NOTE:

ASUS HG100

Power adapter

Power cable

HDMI cable

NOTE:

ASUS HG100

Power adapter

Power cable

HDMI cable

ASUS HG100

Compatible apps and usage

Home Control

ASUS HG100

1

Add device. ASUS Smart Home (Zigbee) Zigbee join button 3. Press Compact

Technical Support

Note:

Connectivity Least Quantitative Management.

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

CAUTION! Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RF exposure warning

This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

Canada, Industry Canada (IC) Notices

This device complies with Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Canada, Industry Canada (IC) Notices

Radio Frequency (RF) Exposure Information

The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.

This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions. (antennas are greater than 20cm from a person's body).

Regional notice for California

WARNING! This product may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. Wash hands after handling.

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.

NCC Warning:

AsusTek Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of CE Directives. Please see the CE Declaration of Conformity for more details.

DECLARATION OF CONFORMITY

EU Declaration of Conformity

Manufacturer:	ASUSTEK COMPUTER INC.
Address:	4F, No. 150, LPE RE, PEUTO, TAPEI 112, TAWAN
Authorized representative in Europe:	ASUS COMPUTER GmbH
Address, City:	HARKORT STR. 2T-23, 40880 RATINGEN
Country:	GERMANY

Responsible Party Name: Asus Computer International

Address: 800 Corporate Way, Fremont, CA 94539.

Phone/Fax No: [phone]/[phone]

hereby declares that the product

Product Name : SmartHome Gateway

Model Number: HG100

Conforms to the following specifications:

☒ FCC Part 15, Subpart B, Unintentional Radiators

Supplementary Information:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Representative Person's Name : Steve Chang / President

Signature :

Original Declaration Date: May 17, 2016 Corrected Declaration Date: November 9, 2016

Manufacturer ASUSTek COMPUTER INC.
Address 4F No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN
Authorized Representative in Europe	ASUS COMPUTER GmbH
Address HARKORT STR. 21-23, 40880 RATINGEN, GERMANY