SHARP VCSV20AEU - Vacuum Cleaner

VCSV20AEU - Vacuum Cleaner SHARP - Free user manual and instructions

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Product information

Brand : SHARP

Model : VCSV20AEU

Category : Vacuum Cleaner

Technical Features Bagless vacuum cleaner, suction power of 2000 W, tank capacity of 2.5 L
Filtration Type HEPA filtration, ideal for allergy sufferers
Included Accessories Main brush, hard floor brush, narrow nozzle, furniture brush
Usage Suitable for all floor types, easy to use thanks to lightweight design
Maintenance Regularly empty the tank, clean or replace filters every 6 months
Safety Overheat protection system, 5 m power cable
General Information 2-year warranty, noise level of 78 dB, compact dimensions for easy storage

Frequently Asked Questions - VCSV20AEU SHARP

How do I empty the tank of my SHARP VCSV20AEU vacuum cleaner?
To empty the tank, turn off the vacuum cleaner, unplug it, and remove the tank following the instructions in the manual. Open the tank lid over a trash bin to empty the dust.
Why won't my SHARP VCSV20AEU vacuum cleaner turn on?
Check that the vacuum cleaner is properly plugged in and that the outlet is working. Also ensure that the tank is correctly installed and that the filter is not clogged.
How do I clean the filter of my SHARP VCSV20AEU vacuum cleaner?
Remove the filter according to the instructions in the manual, then rinse it with lukewarm water. Let it dry completely before reinstalling it.
What type of bag should I use with my SHARP VCSV20AEU vacuum cleaner?
Use only compatible bags specifically designed for the SHARP VCSV20AEU model, available in appliance stores or on the manufacturer's website.
My vacuum cleaner is making a strange noise, what should I do?
A strange noise may indicate an object stuck in the hose or motor wear. Check the hose and accessories for any blocked objects. If the noise persists, contact customer service.
How can I improve the suction power of my SHARP VCSV20AEU vacuum cleaner?
Make sure the tank is empty, the filter is clean, and the bag is not full. Regular maintenance improves vacuum cleaner performance.
The SHARP VCSV20AEU vacuum cleaner is overheating, what should I do?
If the vacuum cleaner overheats, turn it off immediately and let it cool down. Check the filters and tank for any blockages that could cause overheating.
Where can I find spare parts for my SHARP VCSV20AEU vacuum cleaner?
Spare parts can be ordered from SHARP customer service or through online stores specializing in appliance spare parts.

Download the instructions for your Vacuum Cleaner in PDF format for free! Find your manual VCSV20AEU - SHARP and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. VCSV20AEU by SHARP.

USER MANUAL VCSV20AEU SHARP

Stick vacuum *Product images are for illustration purpose only. Actual product may vary. HREN SKNL

FREN EN – 2 EN – 2 A. Information on Disposal for Users (private households)

1. In the European Union

Attention: If you want to dispose of this equipment, please do not use the ordinary dustbin! Used electrical and electronic equipment must be treated separately and in accordance with legislation that requires proper treatment, recovery and recycling of used electrical and electronic equipment. Following the implementation by member states, private households within the EU states may return their used electrical and electronic equipment to designated collection facilities free of charge*. In some countries* your local retailer may also take back your old product free of charge if you purchase a similar new one.

  • Please contact your local authority for further details. If your used electrical or electronic equipment has batteries or accumulators, please dispose of these separately beforehand according to local requirements. By disposing of this product correctly you will help ensure that the waste undergoes the necessary treatment, recovery and recycling and thus prevent potential negative e ects on the environment and human health which could otherwise arise due to inappropriate waste handling.

2. In other Countries outside the EU

If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal. For Switzerland: Used electrical or electronic equipment can be returned free of charge to the dealer, even if you don't purchase a new product. Further collection facilities are listed on the homepage of www.swico.ch or www.sens.ch. B. Information on Disposal for Business Users

1. In the European Union

If the product is used for business purposes and you want to discard it: Please contact your SHARP dealer who will inform you about the take-back of the product. You might be charged for the costs arising from take-back and recycling. Small products (and small amounts) might be taken back by your local collection facilities. For Spain: Please contact the established collection system or your local authority for take-back of your used products.

2. In other Countries outside the EU

  • If you wish to discard of this product, please contact your local authorities and ask for the correct method of disposal. Attention: Your product is marked with this symbol. It means that used electrical and electronic products should not be mixed with general household waste. There is a separate collection system for these products. www.sharpconsumer.com/ support/ www.sharpconsumer.com/ documents-of-conformity/ www.sharpconsumer.com/ contact/ For service, please refer to www.sharpconsumer.com/contact/, for your warranty rights go to www.sharpconsumer.com/support/ or contact the retailer where you purchased your product. Declarations of conformity are available from www.sharpconsumer.com/documents-of-conformity/EN EN – 3 EN – 3 Introduction This cordless stick vacuum system features an intelligent digital motor with LED display, removable Li-Ion battery pack. It’s lightweight and versatile and easily converts from whole home stick vacuum to handheld power vac for spot cleaning with the various accessory tools. Box contents Item Description VC-SV12AEU-W VC-SV20AEU-S VC-SV28AEU-B 1 Vacuum (without accessories or battery pack) 2 Mini Motorized Brush Roller ×× 3 Flexible Bending Adapter × 4 2-in-1 Brush/Crevice Tool 5 Wide Brush Tool ×× 6 Extended Crevice Tool 7 Extension Hose ×× 8 Metal Extension Rod 9 Motorized Brush Roller with Roller(s) tted 10 V-Roller 11 Brush Roller 12 Power Adapter (EU/UK) 13 Wall Caddy Storage Stand 14 Wall Caddy Screws, Wall Plugs and Blanking Plates 15 Quick Start Guide 16 Battery Pack x2 17 Transprant Brush Container 18 Filter x2 (1 tted in vacuum and 1 in the box) 19 Cleaning Tool 20 Caddy Hole Cover × Contents Box contents p. 3
  • Location of controls and parts p. 4
  • Wall caddy p. 7
  • Display and controls p. 8
  • Battery charging, storage and use p. 9
  • Recommended cleaning methods p. 12
  • Filter and dust bin p. 13
  • Tools and their use p. 14
  • Self standing (VC-SV12AEU-W and VC-SV20AEU-S only) p. 17
  • Display panel p. 18
  • General cleaning and maintenance p. 18
  • Dealing with blockages p. 18
  • AC Adapter p. 19
  • Troubleshooting p. 20
  • Technical speci cations EN EN – 4 EN – 4 Location of controls and parts VC-SV12AEU-W Item Description 1 LED Display 2 Speed Selection Button 3 ON/OFF Power Trigger 4 Battery Charging Port 5 Battery Release Button 6 Rechargeable/Replaceable Battery 7 Filter Assembly 8 Dust Bin 9 AC Adapter 10 2-in-1 Brush/Crevice Tool 11 Brush Roller in Storage Tube 12 Extended Crevice Tool 13 Metal Extension Rod 14 Motorised Roller Head with LED Lights 15 LED Lights on Floor Brush Roller 16 Wall Caddy p. 21

16EN EN – 7 EN – 7 Wall caddy For the ease and convenience of use and storage, your SHARP stick vacuum is supply with a wall mounting caddy. This caddy will store all the tools for your vacuum and is able to charge both batteries at the same time. NOTE: Connect smaller attachments to the extension hose and the bendable adapter to keep all parts together and organized. Use the vertical storage pipes to the left, right and bottom of wall caddy bracket to clip in the accessory tools. Installation of the Wall Caddy Before installing your wall caddy, ensure that there is enough space to do so. The distance between the top of the unit and the oor needs to be adequate so that the stick vacuum with the metal extension rod and head can be installed without catching anything. Refer to the picture below to see the recommended installation height. The picture on the right shows the distance between the mounting holes and details of the supplied screws and wall plugs. >1200 mm1410 mm230 mm112 mm

1. Find a wall space location close to an electrical outlet without any obstructions such as windows or shelving.

2. With the vacuum connected to the Motorized Brush Roller and Extension Rod position the assembled vacuum against the wall where it will be stored and mark the holes of the wall mount bracket at the right height to store the vacuum in the upright position. 3. Use a Phillips screwdriver (not included) to install the wall caddy with the screws provided. Make sure to mark mounting holes using the wall mounting holes on bracket. 4. Set the assembled stick vacuum in the middle of the wall caddy and plug in charging adapter with the battery installed into a nearby power outlet. The detachable battery can also be charged on a at surface near an outlet when removed from the vacuum.EN EN – 8 EN – 8 Hole Blanking Plates Also included in the screw and wall plug bag are 3 blanking plates which are used to cover the screw holes in the caddy. Roller Storage Tube For easy storage of the unused roller for the VC-SV12AEU-W or VC-SV20AEU-S we have included a storage tube. The storage tube ts into one of the top storage holes, note that there is an adaptor (2) which needs to be tted to the storage hole before inserting the tube (1).

Caddy Hole Cover Supplied with the VC-SV12AEU-W and VC-SV20AEU-S is a cover which can be used to blank o one of the accessory holes. The VC- SV12AEU-W comes with 2 covers, the VC-SV20AEU-S comes with 1. Display and controls LED display:

1. Remaining battery charge

  • Press the POWER TRIGGER button once to start cleaning. There is no need to keep the button pressed. Press the button again to turn o .
  • The vacuum will automatically defaults to ECO Suction. Use the SELECTION button to choose from 3 Suction Modes: ECO, MED, TURBO for the VC-SV28AEU-B and ECO/TURBO for the VC-SV12AEU-W and VC-SV20AEU-S.
  • ECO for larger rooms and surface areas.
  • MED (VC-SV28AEU-B only) for smaller rooms and surface areas or an entire vehicle interior.
  • TURBO for quick pick-ups or deep cleaning.
  • During operational use, the digital display will indicate remaining battery charge percentage, speed, and any motor blocking or roller brush tangles impacting performance.

3EN EN – 9 EN – 9 Battery charging, storage and use Your SHARP stick vacuum cleaner has 2 Lithium-Ion batteries included as standard. The speci cations of the batteries are as below. Note that the batteries are not interchangeable between models. Model VC-BA12A-W VC-BA20A-S VC-BA28A-B Voltage (V) 22,2 21,6 21,6 Cell Type ICR18650-20SG INR18650-25PG INR21700-40TG Technology Lithium-Ion Lithium-Ion Lithium-Ion Number of Cells 6 6 6 Power (Wh) 44,4 54 86,4 Capacity (mAh) 2000 2500 4000 Charging Time (hours) 4 4,5 4,5 Net Weight (kg) 0,429 0,453 0,585 Unit Dimension (W x D x H) mm 158 x 65 x 85 158 x 65 x 85 158 x 65 x 85 Standard/Certi cation UKCA/CE/RoHS/REACH UKCA/CE/RoHS/REACH UKCA/CE/RoHS/REACH Colour White Silver Black To be used with VC-SV12AEU-W VC-SV20AEU-S VC-SV28AEU-B Recommended AC Adapter CZH015265065TRWQ CZH015265065TRWQ CZH024265100TRWQ Location of parts and connection to the AC adapter for charging

1. Main Unit Connector

Before rst use the detachable lithium-ion battery must be fully charged. It can be charged either installed or uninstalled by connecting the power cord to the recharging port and a standard electrical outlet. Charging the battery There are several ways in which the battery or batteries can be charged. We recommend that the battery is charged while docked in the caddy as this allows for both batteries to be charged at the same time.

6EN EN – 10 EN – 10 It is also possible to charge one battery either while connected to the vacuum, when it is out of the vacuum or by itself in the caddy. If the caddy is not used, place hand vacuum or battery on a at, stable surface. Connect the power cord directly to charging port located on the hand grip. Good charging habits

  • Use only the supplied Sharp AC adapter.
  • Charge before the battery’s capacity runs below 25% - Lithium-ion batteries have a limited number of charge cycles, so it’s best to charge the battery before it is completely depleted to extend its lifespan.
  • Avoid overcharging - once the battery is fully charged, unplug it from the charger to avoid overcharging, which can also shorten the battery’s lifespan.
  • If left unused, a fully charged battery will lose its charge over time.
  • Store in a cool, dry place - extreme temperatures can damage the battery, so make sure to store it in a cool, dry place, ideally at room temperature.
  • If you plan to store your device for longer than six months, charge the battery to 50% every six months to keep it fresh. Charging on the wall caddy

1. DC Power connection port

If using the wall caddy (recommended), follow instructions for installation. Plug in assembled product while stored in wall caddy. Unplug the AC adapter when not in use for extended periods of time. NOTE: During rst use, run the battery all the way down to properly condition it. Recommended charging times are as below. Charging Times (hours)

2EN EN – 11 EN – 11 Battery status indication When the battery is charging or discharging the status can be checked by either looking at the charge percentage on the vacuum display or by the lights on the side of the battery itself. 10 % – 30 % 31 % – 70 % > 70 % There are 3 lights, if all of these are on then the battery charge is greater than 70%. When the battery is at, a single red light will ash. As the battery charges this light will turn blue and ash until the second light starts to ash and the rst one becomes static. When the second light stops ashing and becomes static, the nal light will start to ash, Charging is complete when all 3 lights are blue and static. The lights will stay in this condition until the battery is disconnected from the AC adapter.

WARNING: Special instructions for handling the Lithium-ion battery pack

Follow instructions carefully. This will reduce the risk of explosion, electric shock and possibly serious injury or death.

  • Only use approved Sharp AC adapter to charge your battery pack.
  • Use a power source with the voltage speci ed on the nameplate of the charger.
  • The Sharp battery pack and AC Adapter are speci cally designed to work together.
  • Do not operate the AC adapter with a damaged cord or plug.
  • Do not place the battery pack near re or heat.
  • Exposure to re or temperature above 60°C may cause the battery pack to explode.
  • Do not charge the battery pack in a damp or wet location.
  • Do not charge in the presence of ammable liquids or gases.
  • Ensure the battery pack is never immersed into water.
  • Do not charge in an area of extreme heat (above 40°C) or cold (below 10°C).
  • Charging will work best at normal room temperature.
  • Do not crush, drop or damage the battery pack.
  • Do not use a battery pack or AC adapter that has been dropped or received a sharp blow.
  • Damage to the battery pack may cause the battery pack to explode. Properly dispose of the battery pack immediately by following instructions on how to dispose of battery pack or contact service centre for advice.
  • Do not open, modify or attempt to repair a battery pack.
  • The battery may give o fumes if it becomes damaged or is used incorrectly.
  • Ensure the area is well ventilated and seek medical attention should you experience any adverse e ects.
  • The battery may leak liquid if it becomes damaged or is used incorrectly.
  • If you come into contact with any liquid from the battery, rinse o immediately with mild soap and water. If the liquid comes into contact with your eyes, rinse with water and seek medical attention.
  • Keep battery pack away from small metal objects which may result in the shortening of the battery terminals.EN EN – 12 EN – 12 Disposal of equipment and batteries This product does not contain any parts that are serviceable by the user. Electronic products and batteries should not be mixed with general household waste. Household users should contact either the retailer where they purchased this product, or their local government o ce for details of where and how they can take these items for environmentally safe recycling. Do not dispose as household waste or in a re as the battery pack may explode. Batteries should be disposed of according to local regulations. This symbol means that the product contains batteries covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. Cd, Hg and Pb underneath the wheelie bin symbol shows whether the battery contains, cadmium (Cd), mercury (Hg) or lead (Pb). This symbol on a product means that the product is covered by European Directive 2012/19/EU and must not be disposed of or dumped with your other household waste. These symbols on the products, packaging and/or accompanying documents mean that used electrical and electronic products should not be mixed with general household waste. CE and UKCA statement:
  • The full CE text and UKCA declaration of conformity are available at sharpconsumer.eu, enter the download section of your model and choose “Declaration of Conformity“. Recommended cleaning methods Your stick vacuum is designed for cleaning oor surfaces and higher vertical surfaces that are hard-to-reach. Start with the Metal Extension Rod and combine with the following tools.
  • Attach the wider Motorized roller brush with LED headlights for hard oors, area rugs and carpeting.
  • Attach the Flexible bending adaptor to reach under sofas, chairs and around furniture.
  • Attach the Long crevice nozzle for corners and tight spots.
  • Use the V Roller on all types of oors. The Brush Roller is recommended for hard oors.
  • Attach the 2-in-1 brush/crevice tool for lamp shades, bookshelves and electronics. For the VC-SV28AEU-B only
  • Attach the Mini motorized roller brush for stairs and narrower pathways. For quick vacuuming of small areas, you can convert the stick vacuum to a handheld vacuum by removing the metal extension rod. Choose the right tool as below for the job.
  • Attach the Long Crevice Nozzle for deep cleaning between car seats, sofa cushions, and highchairs.
  • Attach the 2-in-1 Brush/Crevice Tool for dressers, shelves and keyboards. For the VC-SV28AEU-B only
  • Attach the Mini Motorized Roller Brush for stairs and benches.
  • Attach the Flexible Hose plus the Crevice or Brush Tool for deep cleaning car interiors, under seats, and in between.EN EN – 13 EN – 13 Filter and dust bin Your vacuum has several lters contained within it to ensure that unclean air is not recycled into the room and for protection of the motor. The sealed dust bin captures and traps 99.9% of dust, allergens, dander and dirt.

5. Metal mesh lter to separate large particles.

6. Multi-cone cyclonic spinning to isolate dust particles

1. Hold the hand vacuum over a rubbish container.

2. Then, press the bin release button to open the bin. Carefully empty contents into a rubbish container. If necessary, clean the HEPA lter. 3. Make sure HEPA Filter Assembly is secure (turning the entire assembly clockwise) before closing dust bin door (a "click" will be heard when the door is locked). Removing and Cleaning High Density Filter

1. Turn the HEPA lter assembly counterclockwise until it releases from unit.

2. Pull out the HEPA lter assembly and clean as necessary (see below).

3. Insert HEPA-density lter back into HEPA lter assembly.

4. Make sure high density lter assembly is secure (by turning clockwise) before closing dust bin door.

NOTE: If the HEPA lter is very dirty, it can be washed in water. After washing, dry for at least 24 hours to ensure that it is completely dry before inserting back into the vacuum. To ensure the high performance of the HEPA lter, it is recommended that it is replaced every 3 months. To order your replacement lter use model number VC-SVF1A.

HEPA AB C NOTE: DO NOT use the vacuum without the Filter Sleeve, HEPA13 or Mesh Filter tted. This will result in large dust particles or debris entering the motor and causing damage.EN EN – 14 EN – 14 Tools and their use Your SHARP stick vacuum comes with various tools as shown below. Depending on the model which you have will determine which tools are included in the box. Two in One Brush This tool can be used with either the brush extended or with the nozzle. To use the nozzle, press down the release knob and pull back the brush extension. The two in one brush is ideal for cleaning lamp shades, bookshelves and various items of electronic equipment. Wide Nozzle Brush (VC-SV28AEU-B only) This useful tool can be used for the gentle cleaning of curtains, draperies, windowsills, blinds etc. Long Crevice Tool This versatile long crevice nozzle tool is ideal to clean corners and tight spots. Extension Hose (VC-SV28AEU-B only) To increase the useability of the smaller tools, they can be used with the extension hose. The hose can extend to allow easier access to tight or di cult to get to areas for enhanced cleaning. Metal Extension Rod Use this tool with the motorised head to allow easy cleaning of oors. Motorized Brush Roller The motorised brush roller is ideal for cleaning all types of oors. The V-Roller is tted as standard and this is interchangeable with the brush roller. Both rollers provide excellent performance on all oor types. With the addition of a bright headlight, the motorised head allows you to see any dirt, dust and debris to be vacuumed, it also allows you to see into darker corners and edges for complete cleaning.EN EN – 15 EN – 15 To change, clean or maintain the roller, follow the instructions below.

1. Push the lever marked A down and at the same time as pulling the brush roller plate (item B) up.

2. Remove the roller brush plate.

3. Take out the roller brush by pulling up from the right-hand side (R).

4. Insert the roller by engaging on the left-hand side (L) then pushing down on the right so it locates securely. Now reinsert the roller brush plate by pushing it down so it clicks.

V-Roller Use the V Roller on all types of oors. Brush Roller The Brush Roller is recommended for carpeted oors. Mini Motorized Brush (VC-SV28AEU-B only) Attach the Mini motorized roller brush for stairs, upholstery and narrower pathways. Flexible Bending Adapter (VC-SV20AEU-S and VC-SV28AEU-B only) Use with the metal extension rod to allow for easy access underneath sofas, chairs, tables, etc. Cleaning Tool Handy cleaning tool is included in the box. This tool enables the easy clearing of roller brush tangles using the recessed cutting blade. The brush can be used to clean any dust ingression into small areas of the vacuum or accessories.EN EN – 16 EN – 16 When using the cutting part of the cleaning tool be sure to hook the tangle securely and pull so that the material is cut. Be careful not to pull too hard as this may cause damage to the roller. Self standing

2. DO NOT use Self Standing on soft/carpeted oors.

When using your SHARP stick vacuum on a hard oor it is possible to place your vacuum in the Self Standing position. For this to work correctly, the vacuum must be connected to the motorised head unit via the metal extension rod; also ensure that the battery is installed. With your foot gently resting on the motorised head, move the vacuum so that the vacuum is in the upright position. You will hear a click when the head is locked.

Gently let go of the vacuum and it will self-stand. CAUTION: Your vacuum will self-stand on hard oors, if it is knocked over there it is possible that damage or injury may occur. Ensure that once in the self-stand position it is not pushed over. While in the self standing mode, do not leave unattended, especially if you have young children or pets.EN EN – 17 EN – 17 Display panel The multifunction display panel shows important information on the function and use of your stick vacuum. To change the speed of the motor from ECO (most e cient) to Turbo (most powerful), press this button. When the unit is o , press this button to show how much power is left in the battery for each mode of operation. VC-ST12AEU-W and VC-SV20AEU-S VC-SV28AEU-B

1. Percentage of battery power remaining.

2. Mode selection button – ECO, Medium or Turbo power.

3. Visual indication of remaining power based on battery level. This wil change when the mode button is pressed.

4. Operation mode. This will change when the mode button is pressed.

In the case of any issue occurring with your stick vacuum it is possible that an error code may be shown on the display panel. Consult the Troubleshooting section of this user manual for more details should an error code appear. General cleaning and maintenance To ensure that your SHARP stick vacuum remains in good condition and continues to provide reliable service, it is recommended to clean and maintain it on a regular basis. Exterior Parts can be cleaned with a soft cloth. If there are stubborn marks, use a non-abrasive, gentle cleaning uid to remove. Never use abrasive cleaners or cloths to maintain your SHARP stick vacuum as these will damage the surface. General tips after use are:

1. Empty the Dust Chamber

Suction is reduced if the dust chamber is full of debris, so emptying after and during use will provide a much better cleaning experience.EN EN – 18 EN – 18

2. Clean the Rollers

Remove any hair or debris which may have been attached to and/or wrapped around the roller during use as this will improve the performance on the next use. For anything which has been wrapped around the roller, use the cleaning tool cutting edge to removed.

3. Check for Blockages

Ensure that the air pathways are clear of obstructions such as clumps of hair, pet hair or large items of debris. Use a light (the torch on your mobile phone) to look down the pipe to see if it is clear.

Clogged lters are the most common reason for poor suction. Clean these after every use and if the performance is being degraded it can be washed in water and left to dry for 24 hours. It is recommended that the HEPA lter is replaced every 3 months. Dealing with blockages It is possible that on occasion your stick vacuum will become block with debris. You may need to dismantle parts to gain access to clean and unblock. When dealing with blockages it use a long sti wire with a blunt end to clear pipes. Be careful not to damage the pipe.EN EN – 19 EN – 19 AC Adapter Your SHARP stick vacuum is supplied with an AC adapter which can be used with either a UK (3-pin) or EU (2-pin) mains socket. The AC adapter supplied with your stick vacuum will depend on the vacuum and battery model, refer to the table below to match up the vacuum model and AC adapter. Only use the supplied and SHARP recommended AC adapter with your Stick Vacuum. AC adapter speci cations can be found at the end of this User Manual. Changing the adapter mains connection type Your AC adapter is supplied with 2 mains connection plates which can be interchanged depending on your mains outlet type. The connection plate on the left is for the UK, Ireland and Cyprus. The 2-pin coneciton plate on the right is for most other EU countries.

To install the correct plate fro your mains outlet, select the correct one (UK pr EU) and place on the AC adpater as shown in the picture below, the plate should sit in the recess. Turn clockwise until a click is heard and the connection plate is now installed. If you are unsure, please contact our helpline for advice.

To remove the plate, press the button A and rotate the plate anticlockwise. The plate can now be removed. AEN EN – 20 EN – 20 Troubleshooting Problem Reason Resolution Error code E01 appears in the display. Head motor has been stopped from rotating. Remove obstruction from roller in the motorised head. E02 appears in the display (VC-SV20AEU-S and VC- SV28AEU-B only). Inlet blocked. Clear blockage from the head, tube and/or inlet. Poor pick up performance. Reduced suction. Set the vacuum mode to Turbo. Empty the dust bin. Clean the lters. Ensure that the vacuum airways are not blocked or obstructed. Vacuum has stopped or will not work. Issue with battery or battery connec- tion. Check that the battery is fully charged. Ensure that the battery is correctly connected to the vacuum. Roller will not rotate. Mechanical issue. Remove obstruction from roller in the motorised head. Clean roller and head unit. Battery light is ashing red. Battery almost at. Recharge battery. Accessory is broken or not working. Contact the SAHRP call center to discuss. A new part can be supplied free of charge if under warranty or on a chargeable basis if necessary. Motorised head is noisy. Brush roller tted. If the brush roller is tted, the bristles will make a noise as they connect with the casing of the head. Should you experience any other problems with your SHARP stick vacuum, please contact our call centre for further advice and information. To order replacement accessories, lters and batteries please call or email your SHARP service center.EN EN – 21 EN – 21 Technical speci cations Model VC-SV12AEU-W VC-SV20AEU-S VC-SV28AEU-B Battery Capacity (mAh) 2000 2500 4000 Battery Voltage (V) 22,2 21,6 21,6 Battery Power (Wh) 44,4 54 86,4 Battery Size (W x H x D in mm) 158 x 65 x 85 158 x 65 x 85 158 x 65 x 85 Battery Weight (kg) 0,429 0,453 0,585 Number of Cells 6 6 6 Single Battery Charging Time (hours) 4 4,5 4 Dual Battery Charging Time (hours) 8 9 8 Colour Main Body White Silver Black Control Panel Digital Digital Digital Display Type LCD LCD LCD Dust Container Capacity (L) 0,55 0,55 0,55 Exhaust Filter Type HEPA 13 HEPA 13 HEPA 13 Gross Weight (kg) 5,2 5,4 6,3 Motor Power (W) 150 250 380 Motor Type DC motor Brushless DC motor Brushless DC motor Noise Level (dB) ≤80 ≤80 ≤80 O Mode Power Consumption (W) 0,5 0,5 0,5 Over Heating Protection Yes Yes Yes Plug EU/UK Plug Adapter EU/UK Plug Adapter EU/UK Plug Adapter Motot Power Consumption (W) 150 250 380 Run Time in Max Power (minutes) 16 15 12 Run Time in Med Power (minutes) N/A N/A 24 Run Time in Min Power (minutes) 25 45 65 Safety Logo Certi cation CE / UKCA CE / UKCA CE / UKCA Suction Power Min (kPa) 6 7 7 Suction Power Max (kPa) 12 20 28 Suction Power Max (Air Watts) 62 120 173 LED Headlight Yes Yes Yes Headlight Colour White White White Unit Size (W x H x D in mm) 120 x 1205 x 270 120 x 1205 x 270 120 x 1250 x 250 Unit Weight (kg) 3,9 4,1 5EN EN – 22 EN – 22 AC Adapter Model CZH015265065TRWQ CZH015265065TRWQ CZH024265100TRWQ Input 100-240V AC / 50/60Hz / 0.5A 100-240V AC / 50/60Hz / 0.5A 100-240V AC / 50/60Hz / 0.8A Power Requirements AC 100-240V ~ 50/60Hz AC 100-240V ~ 50/60Hz AC 100-240V ~ 50/60Hz Output 26.5V DC / 650mA 26.5V DC / 650mA 26.5V DC / 1000mA Colour White White Black Length of power cable (mm) 1500mm 1500mm 1500mm To be used with VC-SV12AEU-W VC-SV20AEU-S VC-SV28AEU-B IP Rating IP20 (indoor use only) IP20 (indoor use only) IP20 (indoor use only) Manufacturer Shenzhen Chanzeho Technology Co. Limited 7/F, Spa Centre, No.53-55 Lockhart Road, Wan Chai, Hong Kong BG – 1BG BG – 1 BG – 1 А. Информация за извеждане от употреба (частни домакинства)

CS – 5 CSCS – 4 CS – 5 CS – 5

CS – 9 CSCS – 8 CS – 9 CS – 9

  • Charge before the batteries capacity runs below 25% - Lithium-ion batteries have a limited number of charge cycles, so it’s best to charge the battery before it is completely depleted to extend its lifespan.
  • Avoid overcharging - once the battery is fully charged, unplug it from the charger to avoid overcharging, which can also shorten the battery’s lifespan.
  • W pełni naładowana bateria, jeśli nie będzie używana, z czasem się rozładuje.
  • Store in a cool, dry place - extreme temperatures can damage the battery, so make sure to store it in a cool, dry place, ideally at room temperature.