Q: Is there a mobile app to control the TigerShark QC?

No, the HAYWARD TigerShark QC does not have a mobile app. This pool vacuum robot operates entirely autonomously with full manual control via the physical control panel. The device is equipped with two simple control buttons: ON/OFF button to start and stop the device Cycle Mode button to choose between: Quick Clean (about 90 minutes) Full Cycle (about 4 hours) The cleaning is managed by the built-in ASCL (Adaptive Seek Control Logic) microprocessor , which automatically controls the robot's movements once started. No wireless connection, Bluetooth, or app is required or available for this model. It is a robust and independent vacuum designed to operate without relying on external connectivity.

Q: What connections need to be made inside the AquaRite NEO LS housing?

Inside the AquaRite NEO LS housing , you connect the following components directly to the electronic board: Temperature probe - terminals A-S-C with red/black/black wires Mechanical flow detector - terminals E-F (non-polarized dry contact): safety element that stops the system in case of no flow pH dosing pump (optional) - terminals H-I, output 230V max 5A Optional modules - slots for pH, Rx or WiFi/Ethernet chips Operation with your filtration system: The AquaRite NEO LS does not connect directly to the filtration pump. The electrolysis cell is installed in a by-pass of your water circuit, downstream of your filtration pump. The control box should be positioned at least 3.5 meters away from the pool and only controls the cell. The integrated flow detector ensures that water is flowing properly through the cell. Recommended electrical configuration: Timed circuit breaker 16 A with RCD 30 mA.

Q: How to switch the HAYWARD RS II VSTD pump to manual mode?

To switch to manual mode on the HAYWARD RS II VSTD pump , press the MODE COFFE button (mode toggle) located on the control panel. The display will then show the speed without a prefix, and a LED will light up to indicate the currently active speed (V2 by default). Controlling the speed in manual mode Once in manual mode, you have three preset speeds: V1 : 1500 RPM V2 : 2400 RPM V3 : 3000 RPM Simply press the button corresponding to the desired speed (V1, V2, or V3). The value will be displayed in RPM on the screen. Modifying a preset speed If you want to customize a speed: Press the speed button to modify Use the up/down buttons to set a new value (between 600 and 3000 RPM) Hold the speed button for 3 seconds to save The LED will become steady once the new speed is saved Starting and stopping the pump In manual mode, press RUN/STOP to start the pump. It will automatically initiate a priming phase at 3000 RPM (approximately 240 seconds by default), then stabilize at the speed you have selected. Press RUN/STOP again to stop; the display will show "StoP".

Q: What does error code 64 mean on the Hayward Max Flo XL VS pump?

Error code 64 indicates an internal short-circuit problem in the Hayward Max Flo XL VS pump. This error is electrical in nature and concerns the pump motor. When this code appears: The pump detects an insulation fault or a short circuit in the internal electrical circuit of the motor The motor does not start or stops automatically for protection No programming action or manual reset can resolve this issue What to do: This error requires qualified technical intervention . Contact customer service or a technician specialized in pool pumps for a thorough diagnosis. The motor may need repair or replacement depending on the extent of the electrical fault. Note: Ensure that the problem persists by first checking the electrical connections and fuses (basic troubleshooting steps), but if error code 64 reappears, professional intervention is essential.

Question 1

How to install the filter fingers of the HAYWARD Powerline kit?

Accepted Answer

The filter fingers (filterfinger) of the HAYWARD Powerline sand filtration kit do not screw in. They are pushed in by hand into the pre-filter basket.

Installing the filter fingers

Position each finger vertically above a slot in the basket.
Press firmly and evenly to push the filter finger in until it clicks completely into the basket.
You will feel a slight resistance, followed by a click indicating that the part is securely attached.
Check that the finger is stable and does not move once in place.

Note: The PDF of this manual does not detail this step precisely. If you have any doubts or encounter unusual resistance, refer to the documentation provided directly with the filter fingers or contact your HAYWARD dealer, as the exact system may vary depending on the version of the kit.

Question 2

How to set the time and program timers on the HAYWARD RS II VSTD pump?

Accepted Answer

Setting the internal clock

To configure the time on your pump:

Press and hold the DISP/FUNC button for 3 seconds (the 3 LEDs will blink)
The display shows "ConF" then "hr"
Use the up/down buttons to set the hours and minutes
Press RUN/STOP to save

The internal clock remains stored when powered off and is important if your pump operates in timer mode.

Programming the Timer mode (6 sequences available)

Timer t0 (mandatory):

Can be set to 00:00, 06:00 (default), 12:00 or 18:00
Speed locked at 2400 rpm
Cannot be disabled

Timers t1 to t5 (optional):

Each timer requires a start time (hh-mm) and a speed (600-3000 rpm)
Can be activated or deactivated individually
Unused timers must remain deactivated

Detailed programming steps

Press and hold DISP/FUNC for 3 seconds: "ConF" appears
Press DISP/FUNC twice: display shows "t0"
Set t0 using the up/down buttons
Press DISP/FUNC: "t1oFF" appears
To activate: press the up button → "t1on"
Set the schedule (hh-mm) and speed (600-3000 rpm or zero)
Repeat for t2 to t5
Press RUN/STOP to save all settings

Ranges: schedules from 00:00 to 24:00 | speeds of 0 or 600-3000 rpm.

Question 3

Is there a mobile app to control the TigerShark QC?

Accepted Answer

No, the HAYWARD TigerShark QC does not have a mobile app. This pool vacuum robot operates entirely autonomously with full manual control via the physical control panel.

The device is equipped with two simple control buttons:

ON/OFF button to start and stop the device
Cycle Mode button to choose between:

Quick Clean (about 90 minutes)
Full Cycle (about 4 hours)

The cleaning is managed by the built-in ASCL (Adaptive Seek Control Logic) microprocessor, which automatically controls the robot's movements once started. No wireless connection, Bluetooth, or app is required or available for this model. It is a robust and independent vacuum designed to operate without relying on external connectivity.

Question 4

Is there an installation video available for the HAYWARD Easy Chem?

Accepted Answer

Unfortunately, no installation video is available for the HAYWARD Easy Chem, but we offer the essential steps extracted from the official technical manual:

Installation of pH and ORP sensors

Remove the protective cap from both probes (pH and ORP)
Insert the probes into the double probe holder (model PSS3, 1/2" thread)
Maintain a maximum angle of 45° from the vertical
Ensure that the probes remain in constant contact with the water

Priming the dosing pumps

Go to the 6b4 - Priming menu
Select pH pump priming to prime the pH pump
Select ORP pump priming to prime the chlorine pump
Wait for the liquid to circulate in the dosing tubes before starting

Initial setup

Press and hold the OK button for 3 seconds to access the main menu
Set the pH to 7.4 (recommended default value)
Set the ORP to 700 mV (recommended default value)
Configure the pH alarms between 6.0 and 8.0
Configure the ORP alarms between 450 and 850 mV

Important: Electrical installation

The electrical connections (220-240V) must be carried out by a qualified electrician. The device must be protected by a 30mA residual current device.

For detailed diagrams and a complete step-by-step manual, refer to the full documentation of this manual.

Question 5

What connections need to be made inside the AquaRite NEO LS housing?

Accepted Answer

Inside the AquaRite NEO LS housing, you connect the following components directly to the electronic board:

Temperature probe - terminals A-S-C with red/black/black wires
Mechanical flow detector - terminals E-F (non-polarized dry contact): safety element that stops the system in case of no flow
pH dosing pump (optional) - terminals H-I, output 230V max 5A
Optional modules - slots for pH, Rx or WiFi/Ethernet chips

Operation with your filtration system:

The AquaRite NEO LS does not connect directly to the filtration pump. The electrolysis cell is installed in a by-pass of your water circuit, downstream of your filtration pump. The control box should be positioned at least 3.5 meters away from the pool and only controls the cell. The integrated flow detector ensures that water is flowing properly through the cell.

Recommended electrical configuration: Timed circuit breaker 16 A with RCD 30 mA.

Question 6

How to switch the HAYWARD RS II VSTD pump to manual mode?

Accepted Answer

To switch to manual mode on the HAYWARD RS II VSTD pump, press the MODE COFFE button (mode toggle) located on the control panel. The display will then show the speed without a prefix, and a LED will light up to indicate the currently active speed (V2 by default).

Controlling the speed in manual mode

Once in manual mode, you have three preset speeds:

V1: 1500 RPM
V2: 2400 RPM
V3: 3000 RPM

Simply press the button corresponding to the desired speed (V1, V2, or V3). The value will be displayed in RPM on the screen.

Modifying a preset speed

If you want to customize a speed:

Press the speed button to modify
Use the up/down buttons to set a new value (between 600 and 3000 RPM)
Hold the speed button for 3 seconds to save
The LED will become steady once the new speed is saved

Starting and stopping the pump

In manual mode, press RUN/STOP to start the pump. It will automatically initiate a priming phase at 3000 RPM (approximately 240 seconds by default), then stabilize at the speed you have selected. Press RUN/STOP again to stop; the display will show "StoP".

Question 7

What is the normal operating pressure of a HAYWARD 14 m³/h sand filter?

Accepted Answer

For the HAYWARD 14 m³/h sand filter, there is no single "normal" pressure, as the initial pressure varies depending on the installation. However, the manual defines important thresholds:

Reference initial pressure

The reference pressure is the one displayed on the manometer during the first startup of the filter or just after a backwash (cleaning). Note this value precisely, as it will serve as a reference point throughout the life of the filter.

Backwash threshold

The filter should be cleaned (backwashed) as soon as the pressure exceeds 0.7 bar (or 10 PSI) above this initial pressure. For example:

If the filter starts at 0.3 bar, backwash it when it reaches 1.0 bar
If the filter starts at 0.5 bar, backwash it when it reaches 1.2 bar

Pressure monitoring

The filter comes with a manometer attached to the valve. Regularly check this pressure during operation: it naturally increases as the filter accumulates impurities. This signal indicates that a backwash is necessary.

Question 8

What does error code 64 mean on the Hayward Max Flo XL VS pump?

Accepted Answer

Error code 64 indicates an internal short-circuit problem in the Hayward Max Flo XL VS pump. This error is electrical in nature and concerns the pump motor.

When this code appears:

The pump detects an insulation fault or a short circuit in the internal electrical circuit of the motor
The motor does not start or stops automatically for protection
No programming action or manual reset can resolve this issue

What to do: This error requires qualified technical intervention. Contact customer service or a technician specialized in pool pumps for a thorough diagnosis. The motor may need repair or replacement depending on the extent of the electrical fault.

Note: Ensure that the problem persists by first checking the electrical connections and fuses (basic troubleshooting steps), but if error code 64 reappears, professional intervention is essential.

Question 9

How do I adjust the pH and ORP on my HAYWARD Easy Chem controller?

Accepted Answer

Here’s how to set up your HAYWARD Easy Chem controller to optimize pH and chlorine regulation:

pH Configuration

Press the OK button for 3 seconds to access the Calibration menu
Select “Configuration” then “pH”
Use the up arrow (∧) or down arrow (∨) keys to set the desired value
The allowed range is 6 to 8 pH (recommended default value: 7.4)
Select the dosing mode: Acid or Alkaline as needed

Chlorine Regulation Configuration (ORP)

Access the ORP Configuration menu
Choose the dosing type: Proportional, Timed or On/Off
Set the alarm thresholds according to your target range

Probe Calibration

Before commissioning, perform automatic calibration:

For pH: immerse the probe in the pH 7 buffer solution, then in the pH 4 solution
For ORP: use the provided 465 mV reference solution
Install the probes at an angle not exceeding 45° from vertical

Before First Use

Flush both dosing pumps until liquid flows through the pipes
Regularly clean the probes with a soft brush and mild detergent
Replace the peristaltic tubes annually to ensure optimal performance

Question 10

How to program the speed of the Hayward Max Flo XL VS pump?

Accepted Answer

To program the speed of your Hayward Max Flo XL VS pump, you have two options:

Use preset speeds

Simply press one of the three available speed buttons:

V1 = 1500 RPM
V2 = 2400 RPM
V3 = 3000 RPM

Confirm your choice by pressing and holding the speed button until the LED blinks.

Manually adjust the speed

Use the Up and Down buttons to fine-tune the speed between 600 and 3000 RPM in increments of 10 RPM. Always confirm with a long press until the LED blinks.

Startup setting

By default, the pump starts automatically at 3000 RPM. You can adjust this startup time between 0 and 240 seconds according to your needs.

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