Donkey 2 - Stroller Bugaboo - Free user manual and instructions

USER MANUAL Donkey 2 Bugaboo

meet the bugaboo donkey

J. swivel wheel K. front width adjustment clip L. swivel lock M. seat N. carry handle release button O. carry handle P. backrest adjustment handle Q. folding lock with secondary lock R. wrist strap S. apron T. bassinet/carrycot U. bassinet/carrycot wire

W. rear width adjustment clip

IMPORTANT INFORMATION14 All the white parts of your Bugaboo Donkey

are functional. They’re the parts that allow you to adapt and change your Bugaboo Donkey

IMPORTANT INFORMATION29 Please pay extra attention to all the features of the Bugaboo Donkey

ES“I’ve always had a thing for wheels. Wheels get you from A to B with this weightless, gliding sensation that just makes you feel free. That feeling of freedom - the sheer effortlessness of it - gives you energy, makes you happy, and empowers you to really go places.” — Max Barenbrug, Bugaboo Co-founder and Chief Design Officer INSTRUCTIONS8 9 10

We would like to thank you for buying the Bugaboo Donkey

. Our strollers are a great investment because they are built to last from durable materials and fabrics. Nothing gives us a kick like seeing a well-traveled Bugaboo with mud on its wheels and stories to tell. Over the years we are proud to have seen our high-quality product passed down through generations. The Bugaboo Donkey

is a multi-purpose stroller that makes sure you’re fully prepared for whatever life throws at you. If you’ve got plans for a bigger family, the Bugaboo Donkey

converts into a side- by-side double stroller in just three simple clicks. And for twins, it even works as a full side-by-side for newborns to toddlers. Its easy-access side basket plus expandable under-seat storage give you enough space to carry everything you need. Four big foam wheels guarantee a comfortable journey for you and your child over any terrain. And because the Bugaboo Donkey

folds down small enough to fit easily into your car’s trunk, you’re free to go wherever you like. When you read this user guide we advise you to pay extra attention to all the features of the Bugaboo Donkey

such as: the reversible and reclinable seat, the adjustable handlebar with soft leather-look grips, the compact fold and many more! This enables you to enjoy your Bugaboo Donkey

to its fullest and secures a smooth ride for you and your child. Both the features and the assembling instructions of the Bugaboo Donkey

can be found in the instruction drawings of this user guide. This user guide also contains other important information such as care & maintenance tips and how to use this stroller safely. Read these instructions carefully before use and keep for future reference. If you have any questions or you need support, please do get in touch with us. Our service team is here to help. You can find the service contact details further down this user guide. From everyone at Bugaboo: Enjoy life on the move with your family day after day!

Before cleaning always refer to the fabric label for washing instructions. BASSINET/CARRYCOT AND APRON. The Bugaboo Donkey

bassinet/carrycot fabrics are detachable and machine washable. Remove the stiffeners and the wooden board from the bassinet/carrycot fabric before washing. SEAT. The Bugaboo Donkey

seat fabric is detachable and machine washable after removal of the wooden board. MATTRESS. The Bugaboo Donkey

mattress cover and the aerated inlay of the mattress are detachable and machine washable. The aerated inlay is placed on top of the mattress foam and can be removed by taking off the mattress cover. The mattress foam can be cleaned with a damp cloth. After washing, ensure that all mattress parts are dry and replaced in their original position. The aerated inlay should be placed on top of the foam mattress, please refer to the instruction drawings. Do not use the mattress without the aerated inlay. CANOPY. The Bugaboo Donkey

side luggage basket and the underseat basket are non-washable, but can be wiped clean with a damp cloth. The side luggage basket cover is detachable and machine washable. GRIPS. Grips are non-washable but can be wiped clean with a damp cloth. CHASSIS. Clean the chassis with a soft towel and lukewarm water and wipe off any remaining water with a dry cloth. Use a soft brush to clean sand and dirt from the mechanisms and sliding tubes of the chassis. Take care to brush away from any sliding joints. WHEELS. Periodically, remove the wheels from the chassis and brush off any dirt or sand in the inside axle of the wheel. Do not submerge the wheel bearings in water. Use a brush and water to clean dirt on the wheels. RAINCOVER. Clean with damp cloth only. WET CONDITIONS. Store your Bugaboo Donkey

and its accessories in a dry place and leave them to dry unfolded to prevent mold.

MANUFACTURER’S WARRANTY

(for Europe only) As the manufacturer, Bugaboo International BV, which has its principal place of business in Amsterdam (hereinafter: “Bugaboo”), supplies the Bugaboo stroller (hereinafter: “product”) under warranty, subject to the following conditions:

1. The manufacturer’s warranty period is 24 months, from the date of purchase

as indicated on the sales receipt. The remaining guarantee for the original product will apply for a replacement part or product or a repaired product.

2. This manufacturer’s warranty applies only in the region (USA and Canada or

Europe or Russia or Australia and New Zealand or Asia) in which the product was purchased. Bugaboo guarantees that the product will be in compliance only with the statutory provisions and/or government regulations that apply in the region in which the product was sold. Bugaboo reserves the right to apply a divergent manufacturer’s guarantee for those specific regions.

3. This limited manufacturer’s warranty only applies for a product that is

purchased for private use. This limited manufacturer’s warranty expressly excludes products obtained for commercial purpose or use, including, but not limited to products for commercial rental.

4. The manufacturer’s warranty provides a right to repair unless Bugaboo is of

the opinion that replacement or return of the product is necessary. Bugaboo will bear the expense and risk of transport from and to the retailer (hereinafter: “the retailer”) where you purchased the product, provided the repair is covered by manufacturer’s warranty.

5. Bugaboo reserves the right to stop manufacturing a particular model, colour,

fabric or accessory, and therefore it will replace a part with a similar product, colour or fabric during the manufacturer’s warranty period.

6. To claim under this manufacturer’s warranty you must provide Bugaboo with

• a copy of the dated receipt of purchase,

• a clear description of the complaint and

• the defective product and/or photographs of the defective part or product.

7. The manufacturer’s warranty is not transferable and may therefore only be

invoked by the first owner.

8. The manufacturer’s warranty does not affect any statutory rights you may

have, for example the right to hold the retailer accountable for defects. WHAT IS COVERED BY THE MANUFACTURER’S GUARANTEE? The manufacturer’s guarantee applies in respect of the product and covers the following:

• all manufacturing defects in the chassis, frame and the wheels;

• all manufacturing defects in the adapters (frame and car seat adapters);

• all parts of the harness of your Bugaboo stroller;

• seams in the covering;

• self-adhesive straps; and

• If you have made or arranged for modifications or repairs to be made without first having received written permission from Bugaboo or the retailer.

• Defects resulting from neglect or an accident and/or from any use or maintenance other than that indicated in the user guide.

• If the serial number has been damaged or removed.

• Damage to the product caused by normal wear and tear.

• Incorrect mounting or installation of third-party parts that are incompatible with the product.

• Inadvertent or unintentional damage, abnormal use or insufficient care.

• Improper storage / product care.

• Damage to push bars or upholstery due to normal daily use of the product.

• Holes or tears in the tires.

• Damage due to improper use or due to failure to follow user guide.

• Damage due to repairs carried out by unauthorized persons or due to improper disassembly of the product.

• Transport damage (during air transport or other modes of transport): carefully inspect your Bugaboo product after it was shipped by the airline (or other carrier) and in case of any damage immediately file a claim with the carrier.

• Customer dissatisfaction with the product in terms of fit, weight, functionality, colour or design. IMPORTANT The manufacturer’s warranty period for this product is 24 months from the purchase date indicated on the sales receipt. Save the sales receipt in a safe place and make a copy of it. If you submit a claim under this manufacturer’s warranty you must first contact your retailer. If your retailer is unable to repair the defect or if you have purchased the product directly from Bugaboo, you can contact Bugaboo by sending an e-mail to service@bugaboo.com or dial +31 (0)20 718 95 31. For complaints that arise outside the manufacturer’s warranty period you must also contact your retailer or you can contact one of our service centers. You can find an up-to-date list of service centers at www.bugaboo.com/store-locator (select ‘service center’ in the selection menu). Bugaboo reserves the right to amend these manufacturer’s warranty provisions. You can find the most up-to-date manufacturer’s warranty provisions on our website: www.bugaboo.com/warranty. REPLACEABLE PARTS We pride ourselves on creating products based on high quality and standards. That’s why only genuine Bugaboo parts or parts which have been approved by Bugaboo should ever be used in conjunction with the Bugaboo stroller. If you need to replace a part of your Bugaboo stroller, you can contact your retailer. Visit www.bugaboo.com/store-locator for an extensive list of retailers near you. Or purchase available parts directly via www.bugaboo.com/strollers/parts. INSTRUCTIONS7

REGISTER YOUR PRODUCT

Keep informed about safety announcements or product upgrades specific to your Bugaboo product by registering your product via www.bugaboo.com/my-account. We offer extra warranty if you register your product within 3 months of purchase. You can easily register on our website or in the Bugaboo Passport app. Check www.bugaboo.com/extra-warranty for more info. Registration also speeds up the process when you get in touch with our service team. Please note: you still need your proof of purchase for warranty claims.

USEFUL SAFETY INFORMATION AND

WARNINGS IMPORTANT — Read these instructions carefully before use and keep for future reference. To avoid dangerous situations please take a few minutes to read the information below. The Bugaboo Donkey

• TÜV Süd to bear the TÜV and GS Certification markings.

1. NEVER leave your child unattended.

2. Do not let your child play with the Bugaboo Donkey

3. To avoid injury ensure that your child is kept away when

(un)folding and when making adjustments to this product.

4. Do not let other children play unattended near the bassinet/

5. Keep children and appendages away from the adapter

interface when attaching the car seat. BEFORE USE

6. The carry handle and the bottom of the bassinet/carrycot

should be inspected regularly for signs of damage and wear.

7. Check that the bassinet/carrycot or seat unit or car seat

attachment devices are correctly engaged before use.

8. Ensure that all the locking devices are engaged before use and

always apply the brake when loading or unloading your child.

9. Before carrying or lifting the bassinet/carrycot make sure

that the carry handle is in correct position of use.

10. Before each use ensure that the harness is working properly

and the handlebar is locked. USAGE RESTRICTIONS Product in general

is suitable for children from 0 to 36 months (17 kg / 37.5 lbs).

is suitable for children up to a height of 102 cm (40 in).

13. Maximum weight for the underseat bag is 10 kg (22 lbs) / 35 l.

14. Maximum weight for the side luggage basket is 10 kg (22

re c o m m e nde d load by B u gab o o i s exce e d ed a n d i f packag e carrying accessories are added onto the product.

16. Any load attached to the handlebar, seat or side of the

stroller affects the stability of the stroller.

17. Never pick up the Bugaboo Donkey

and chassis by the carry handle while your child is lying or sitting in the bassinet/ carrycot or seat.

18. Take your child out of the Bugaboo Donkey

when going up or down stairs and around steep or unstable conditions. Also, take extra care when going up or down a curb or other uneven surfaces. Do not take your stroller on the escalator.

i s d e s i g n e d to c a r r y u p t o t w o c h i l d r e n in the duo position and a third child on the wheeled board, according to the usage instructions.

20. Do not allow children heavier than 20 kg (44 lbs) to stand on

the Bugaboo wheeled board.

21. Ensure that the comfort wheeled board is correctly engaged

Use bassinet/carrycot or seat only.

parts or components with any non-approved stroller or any other Bugaboo product.

24. Only use authentic Bugaboo replacement parts and

INSTRUCTIONS9 Bugaboo accessories or products approved by Bugaboo for use with the Bugaboo Donkey

. It is unsafe to use products that are not approved by Bugaboo.

25. Strings can cause strangulation! Do not place items with a

string around a child’s neck, such as hood strings or pacifier cords. Do not suspend strings over a bassinet/carrycot or cradle or attach strings to toys.

26. ENTANGLEMENT HAZARD: Carry handles of bags shall be

left out of the bassinet/carrycot and outside the occupant area of the seat.

or any of its components near open flames or other sources of heat. Avoid exposing the Bugaboo Donkey

is not resistant to saltwater.

29. It is possible that on floors such as synthetic laminates,

parquet, linoleum and carpet (organic surface floors), rubber black tires may leave permanent marks. Should you have a floor as mentioned above we recommend to be careful with indoor usage.

30. WARNING: This product is not suitable for running or skating.

BASSINET/CARRYCOT SPECIFIC

31. This product is only suitable for a child who cannot sit up

32. Maximum weight for the child in the bassinet/carrycot is 9

this product when the infant begins to push up on hands and knees or has reached 9 kg (20 lbs), whichever comes first.

34. WARNING: SUFFOCATION HAZARD - On soft bedding use

only the mattress, including sheet cover and aerated inlay, provided by Bugaboo for the Bugaboo Donkey

. NEVER add a pillow, comforter, or another mattress for padding.

35. Do not use the bassinet/carrycot or a car seat in the two

USING THE BASSINET/CARRYCOT OFF-CHASSIS

36. WARNING: Do not use the bassinet/carrycot off the chassis

once your child can sit unaided.

37. Maximum weight of the child in the bassinet/carrycot used

off-chassis is 9 kg (20 lbs). INSTRUCTIONS10

38. WARNING: FALL HAZARD - Child’s activity can move

carrier. NEVER place carrier on counter tops, tables, or any other elevated surface.

39. WARNING: SUFFOCATION HAZARD - Infant carrier can

roll over on soft surfaces and suffocate child. NEVER place carrier on beds, sofas, or other soft surfaces. Only use on a firm, horizontal level and dry surface.

40. NEVER use this carrier as a means to transport an infant in

42. The maximum weight of the child in the seat is 17 kg (37.5

43. WARNING: The seat is not suitable for children under 6

44. WARNING: FALL HAZARD - Avoid serious injury from

falling or sliding out. Always use the complete five point restraint system.

45. Never let your child stand up in the seat. Be careful because

your child may stand up even when the harness is fastened.

46. Always use the wrist strap when in two wheel position.

47. WARNING: Do not use the seat facing world on the 2-wheel

position. It is not an intended use position. USING THE SEAT OFF-CHASSIS AS RECLINED CRADLE

48. WARNING: Do not use the seat off the chassis once your

child can sit unaided.

49. Maximum weight for the child in the seat when used

independently of the chassis is 9 kg (20 lbs).

50. WARNING: The seat does not replace a cot or bed. The

seat is not intended for prolonged periods of sleeping. Should your child need to sleep then place it in a suitable cot or bed.

51. WARNING: FALL HAZARD: It is dangerous to use this

seat (reclined cradle) on an elevated surface, e.g. a table.

52. WARNING: FALL HAZARD - Avoid serious injury from

falling or sliding out. Always use the complete five point restraint system.

53. NEVER use this carrier as a means to transport an infant

in a motor vehicle. INSTRUCTIONS11 RAIN COVER

54. SUFFOCATION HAZARD - Do not use the sun canopy in

the extended position in combination with the rain cover.

55. During use ensure that the rain cover does not come into

contact with the child’s face.

56. Monitor your child frequently, when using the rain cover.

57. Do not use the rain cover prolonged period of time.

58. Do not use the rain cover outside when it is not raining

and do not leave your child under the rain cover with sunny weather, due to risk of overheating.

59. Do not use the rain cover inside.

60. Do not use the rain cover with hard wind (wind force 8

61. In stormy weather use the sun canopy under the rain

cover on the second position.

62. Do not use on any other product than recommended by

the manufacturer. DAMAGE

WARNING: Do not use the Bugaboo Donkey

if any part is broken, torn or missing. You should ensure that any damaged or worn parts are repaired immediately. CUSTOMER SERVICE If you have a question you might be able to find the answer on our website www.bugaboo.com. If you need to contact our international service team, we are always happy to hear from you! We are available to answer any questions, concerns, or comments you may have regarding our products and services. Don’t hesitate to contact us.Your feedback helps us to further improve our products and services. Choose your preferred contact method: Service EMEA +31-204623940 service@bugaboo.com Service UK +44-8005878265 service.uk@bugaboo.com Service SEA +86-2160293810 ext107 service.asia@bugaboo.com Contact form via bugaboo.com www.bugaboo.com/support Twitter @Bugaboo

INSTRUCTIONS12 The information contained herein is subject to change without notice. Bugaboo International BV shall not be liable for technical errors or omissions contained herein. The purchased product may differ from the product as described in this user guide. Our most recent user guides can be requested at our service departments or at www.bugaboo.com.

2017 Bugaboo International BV. BUGABOO, BUGABOO CAMELEON, BUGABOO BEE, BUGABOO DONKEY, BUGABOO BUFFALO, RUNNER, BUGABOO BOXER and the Bugaboo logos are registered trademarks. The Bugaboo

strollers are patented and design protected.

At Bugaboo, our products and their users are at the core of what we do, which is why we are continuously updating and improving our products. We are always collecting feedback and user experiences via our research program. We highly appreciate your contributions - if you are interested in participating you can let us know via the profile settings in your online account at www.bugaboo.com.

SHARE YOUR JOURNEY WITH US

We love seeing families enjoying life on the move with our strollers. From the first stroll to the first big adventure, we are constantly inspired by Bugaboo owners’ photographs and stories. Please stay in touch and don’t forget to share your journey with us on social.

INFORMATIONS SPÉCIFIQUES AU SIÈGE

DEL OPPLEVELSENE MED OSS