Q: The paddles of my ice cream maker have stopped and the device is spinning around itself - is this normal?

This phenomenon you describe is normal and expected by the design of your ice cream maker . Here’s what happened: Your LAGRANGE ice cream maker has a system for automatic reversal of the rotation direction (as indicated in the technical manual: "automatic reversal of the rotation direction if the mixture is too thick"). When the paddles encounter excessive resistance - usually because the mixture becomes too thick or the ice hardens quickly - the motor automatically reverses the direction of the paddle to unblock it and continue churning. Meanwhile, the bowl (the 1.5-liter container) continues to spin normally, which explains why the device seems to be spinning around itself while the paddles are temporarily stopped or spinning in reverse. What to do: This is a normal operation - no action is necessary. The safety system is doing its job. Let the device complete its cycle. The ice is probably ready to be served if this mechanism is activated. The recommended preparation time is 30 to 40 minutes (adjustable from 5 to 45 minutes). If the reversal occurs before this time, it means the texture is already optimal. Make sure you have frozen the bowl for at least 12 hours at -18°C before use. Remember: fill the bowl only up to about half (0.7L maximum out of the total 1.5L) as the mixture expands during churning. If the reversal occurs regularly before 15-20 minutes, check that your mixture is not too dense and that the bowl has been frozen long enough.

Q: What is the reference for the timer battery of the LAGRANGE MAXI GRILL PRO electric grill?

The manual for the LAGRANGE MAXI GRILL PRO electric grill mentions the presence of a battery compartment for the timer , but does not specify the exact reference for this battery (AA, AAA, C, D, 9V, etc.). To find the suitable battery type, you have two options: Open the battery compartment located at the back or underneath the grill - you will see directly which battery is there as well as its type and voltage marked on it Contact LAGRANGE customer service by providing your grill reference (MAXI GRILL PRO) to find out the exact recommended type Important: before disposing of or giving away your appliance after several years of use, remember to remove this battery and recycle it at a specialized collection center.

Q: The LAGRANGE 459001 yogurt maker won't turn on - what should I do?

If your LAGRANGE 459001 yogurt maker does not turn on at all, start by fully unwinding the power cord, which should be completely extended. Then test the wall outlet by plugging in another device (lamp, charger) to check that it works properly. You may also try another outlet in the house. Inspect the power cord along its entire length to ensure it is not damaged (cracks, tears, crushed areas). Also check that the plug has no burn marks or discoloration. If the cord is damaged, do not attempt to use it and contact LAGRANGE customer service for a replacement. Make sure the lid of the yogurt maker is properly closed and in place. Press firmly on the Start/Stop button to start the device: you should hear a beep and see the blue light on the screen turn on to indicate that the program is starting. If the button remains stuck or unresponsive, this may indicate an internal malfunction. If after these checks the device remains completely inert, it is likely an internal defect. Your LAGRANGE 459001 comes with a 2-year warranty (plus 1 additional year for free if you register at www.lagrange.fr). Contact customer service by sending an email to conso@lagrange.fr or by visiting LAGRANGE, 17 Chemin de la Plaine, 69390 VOURLES, France. Prepare your proof of purchase to facilitate the processing of your case.

Q: What is the power consumption of the LAGRANGE GRILL CONCEPT?

The LAGRANGE GRILL CONCEPT operates at 230 V, 50 Hz and consumes 2300 Watts . This high power ensures rapid and even heating of the cooking surface (30 x 25 cm). For optimal and safe use, the device must never operate without water in the stainless steel tank (minimum 1.6 liters). Water plays a crucial role: it reduces smoke emissions and prevents overheating of the electrical system.

Q: How much water should be added to the LAGRANGE GRILL CONCEPT tray?

Pour 1.6 liters of water into the stainless steel tray of the LAGRANGE GRILL CONCEPT. What is this water for? Reduce smoke emissions Prevent overheating of the tray and the work surface Important points Never use the appliance without water in the tray. Cooking juices continuously drain into this water reservoir during operation. You must monitor the water level and gradually refill if necessary. Pour the water slowly to avoid splashes that could cause burns. If the water has completely evaporated, allow the appliance to cool completely before refilling.

Q: Yogurt maker LAGRANGE 459001: it lights up briefly and then immediately turns off when plugged in

First of all, check the following items: Check that the wall socket works by plugging in a lamp or another device Try another socket in a different room Completely unroll the cord (as indicated in the manual) - a coiled cord can cause poor contact Check the integrity of the H05RR-F cord: no visible damage, no pinching Wait 30 minutes after unplugging, then try again If none of these checks change anything: This symptom (quick lighting followed by immediate shutdown) on the LAGRANGE 459001 yogurt maker generally indicates an internal power fault, caused by a faulty electrical component (capacitor, safety switch, or protection circuit). Your solution: Contact the LAGRANGE Consumer Service directly: Address: 17 Chemin de la Plaine, ZA les Plattes, BP 75, 69390 VOURLES, France Email: conso@lagrange.fr Warranty: Your yogurt maker is covered for 2 years for parts and labor. If the purchase is less than 8 days old, it will be exchanged free of charge. Beyond that, a repair will be offered. You can also add 1 year free via lagrange.fr. Important: Keep your invoice or proof of purchase handy.

Question 1

The paddles of my ice cream maker have stopped and the device is spinning around itself - is this normal?

Accepted Answer

This phenomenon you describe is normal and expected by the design of your ice cream maker. Here’s what happened:

Your LAGRANGE ice cream maker has a system for automatic reversal of the rotation direction (as indicated in the technical manual: "automatic reversal of the rotation direction if the mixture is too thick"). When the paddles encounter excessive resistance - usually because the mixture becomes too thick or the ice hardens quickly - the motor automatically reverses the direction of the paddle to unblock it and continue churning.

Meanwhile, the bowl (the 1.5-liter container) continues to spin normally, which explains why the device seems to be spinning around itself while the paddles are temporarily stopped or spinning in reverse.

What to do:

This is a normal operation - no action is necessary. The safety system is doing its job.
Let the device complete its cycle. The ice is probably ready to be served if this mechanism is activated.
The recommended preparation time is 30 to 40 minutes (adjustable from 5 to 45 minutes). If the reversal occurs before this time, it means the texture is already optimal.
Make sure you have frozen the bowl for at least 12 hours at -18°C before use.
Remember: fill the bowl only up to about half (0.7L maximum out of the total 1.5L) as the mixture expands during churning.

If the reversal occurs regularly before 15-20 minutes, check that your mixture is not too dense and that the bowl has been frozen long enough.

Question 2

At what temperature should I cook a pizza in the LAGRANGE 709001 oven?

Accepted Answer

The LAGRANGE 709001 pizza oven offers several preset cooking modes depending on the style of pizza:

Neapolitan pizza: 430°C (Neapolitan mode, 1-10 minutes)
New York-style pizza: 270°C (New York Style mode, 1-20 minutes)
Pan pizza: 340°C (Pan mode, 1-30 minutes)
Thin and crispy pizza: 330°C (Thin & Crispy mode, 1-10 minutes)
Frozen pizza: 245°C (Frozen mode, 1-20 minutes)
Breads and snacks: 430°C (Breads & Snacks mode, 1-60 minutes)

The oven is adjustable from 80°C to 430°C in manual mode. Allow about 20 minutes for preheating before starting to cook. You can consult the oven's touch panel to select the desired program or manually adjust the temperature according to your preferences.

Question 3

What is the reference for the timer battery of the LAGRANGE MAXI GRILL PRO electric grill?

Accepted Answer

The manual for the LAGRANGE MAXI GRILL PRO electric grill mentions the presence of a battery compartment for the timer, but does not specify the exact reference for this battery (AA, AAA, C, D, 9V, etc.).

To find the suitable battery type, you have two options:

Open the battery compartment located at the back or underneath the grill - you will see directly which battery is there as well as its type and voltage marked on it
Contact LAGRANGE customer service by providing your grill reference (MAXI GRILL PRO) to find out the exact recommended type

Important: before disposing of or giving away your appliance after several years of use, remember to remove this battery and recycle it at a specialized collection center.

Question 4

What is the fermentation time adjustment range on the LAGRANGE 459001 yogurt maker?

Accepted Answer

The fermentation time on the LAGRANGE 459001 yogurt maker is set exclusively in hours, with no option to adjust in minutes. The device allows you to program a fermentation duration of 1 to 15 hours.

How to set the time

Press the "time setting" button to scroll and display the desired time on the electronic screen. To speed up the setting, hold the button down for 2 seconds.

Recommended durations according to milk type

Whole milk: 8-10 hours
Semi-skimmed milk: 10-12 hours
Skimmed milk: 12-14 hours

During fermentation, the screen displays the remaining time in hours. At the end of the cycle, the display changes to "00".

Question 5

What does error code E2 mean on my LAGRANGE 709001 pizza oven?

Accepted Answer

If error code E2 appears on the screen of your LAGRANGE 709001 pizza oven, it indicates a malfunction of the device that requires intervention from the manufacturer.

Immediate steps to follow:

Unplug the device from the electrical outlet immediately
Do not attempt to continue using the oven
Contact LAGRANGE customer service for a diagnosis

Contact information for LAGRANGE:

Email: conso@lagrange.fr
Address: 17, chemin de la Plaine, ZA Les Plattes, CS30228, 69390 VOURLES, France

Error codes E1, E2, E3, or E5 all indicate hardware malfunctions that require manufacturer support.

Question 6

The LAGRANGE 459001 yogurt maker won't turn on - what should I do?

Accepted Answer

If your LAGRANGE 459001 yogurt maker does not turn on at all, start by fully unwinding the power cord, which should be completely extended. Then test the wall outlet by plugging in another device (lamp, charger) to check that it works properly. You may also try another outlet in the house.

Inspect the power cord along its entire length to ensure it is not damaged (cracks, tears, crushed areas). Also check that the plug has no burn marks or discoloration. If the cord is damaged, do not attempt to use it and contact LAGRANGE customer service for a replacement.

Make sure the lid of the yogurt maker is properly closed and in place. Press firmly on the Start/Stop button to start the device: you should hear a beep and see the blue light on the screen turn on to indicate that the program is starting. If the button remains stuck or unresponsive, this may indicate an internal malfunction.

If after these checks the device remains completely inert, it is likely an internal defect. Your LAGRANGE 459001 comes with a 2-year warranty (plus 1 additional year for free if you register at www.lagrange.fr). Contact customer service by sending an email to conso@lagrange.fr or by visiting LAGRANGE, 17 Chemin de la Plaine, 69390 VOURLES, France. Prepare your proof of purchase to facilitate the processing of your case.

Question 7

What is the power consumption of the LAGRANGE GRILL CONCEPT?

Accepted Answer

The LAGRANGE GRILL CONCEPT operates at 230 V, 50 Hz and consumes 2300 Watts.

This high power ensures rapid and even heating of the cooking surface (30 x 25 cm). For optimal and safe use, the device must never operate without water in the stainless steel tank (minimum 1.6 liters). Water plays a crucial role: it reduces smoke emissions and prevents overheating of the electrical system.

Question 8

How much water should be added to the LAGRANGE GRILL CONCEPT tray?

Accepted Answer

Pour 1.6 liters of water into the stainless steel tray of the LAGRANGE GRILL CONCEPT.

What is this water for?

Reduce smoke emissions
Prevent overheating of the tray and the work surface

Important points

Never use the appliance without water in the tray. Cooking juices continuously drain into this water reservoir during operation. You must monitor the water level and gradually refill if necessary.

Pour the water slowly to avoid splashes that could cause burns. If the water has completely evaporated, allow the appliance to cool completely before refilling.

Question 9

Yogurt maker LAGRANGE 459001: it lights up briefly and then immediately turns off when plugged in

Accepted Answer

First of all, check the following items:

Check that the wall socket works by plugging in a lamp or another device
Try another socket in a different room
Completely unroll the cord (as indicated in the manual) - a coiled cord can cause poor contact
Check the integrity of the H05RR-F cord: no visible damage, no pinching
Wait 30 minutes after unplugging, then try again

If none of these checks change anything:

This symptom (quick lighting followed by immediate shutdown) on the LAGRANGE 459001 yogurt maker generally indicates an internal power fault, caused by a faulty electrical component (capacitor, safety switch, or protection circuit).

Your solution:

Contact the LAGRANGE Consumer Service directly:

Address: 17 Chemin de la Plaine, ZA les Plattes, BP 75, 69390 VOURLES, France
Email: conso@lagrange.fr
Warranty: Your yogurt maker is covered for 2 years for parts and labor. If the purchase is less than 8 days old, it will be exchanged free of charge. Beyond that, a repair will be offered. You can also add 1 year free via lagrange.fr.

Important: Keep your invoice or proof of purchase handy.

Question 10

Why doesn't the timer start when cooking rice with the LAGRANGE FAIT MAISON appliance?

Accepted Answer

If the timer on your LAGRANGE FAIT MAISON appliance does not start when cooking rice, there could be several reasons for this. Here are some checks and solutions to try:

1. Check the power supply

Ensure that the appliance is properly plugged in and that the electrical outlet is functioning normally. A power supply issue may prevent the timer from starting.

2. Correct program selection

Check that you have selected the specific program for cooking rice. If another program is selected or if the selection is not confirmed, the timer will not start.

3. Control of ingredient quantities

The proper functioning of the program may depend on the quantities of rice and water added. Follow the recommended proportions to avoid the appliance blocking the start.

4. Resetting the appliance

Unplug the appliance for a few minutes, then plug it back in. This operation may reset the system and resolve any potential software blockage.

5. Cooking settings

Check that the time or temperature settings have not been manually changed, which could prevent the automatic start of the timer.

If after these checks the problem persists, it is possible that the appliance has a technical defect requiring specialized intervention.

User manual LAGRANGE : user manuals and guides in PDF

Models LAGRANGE most viewed

Browse manuals LAGRANGE by appliance type

Recent questions about devices LAGRANGE