The paddles of my ice cream maker have stopped and the device is spinning around itself - is this normal?

Q: The paddles of my ice cream maker have stopped and the device is spinning around itself - is this normal?

This phenomenon you describe is normal and expected by the design of your ice cream maker . Here’s what happened: Your LAGRANGE ice cream maker has a system for automatic reversal of the rotation direction (as indicated in the technical manual: "automatic reversal of the rotation direction if the mixture is too thick"). When the paddles encounter excessive resistance - usually because the mixture becomes too thick or the ice hardens quickly - the motor automatically reverses the direction of the paddle to unblock it and continue churning. Meanwhile, the bowl (the 1.5-liter container) continues to spin normally, which explains why the device seems to be spinning around itself while the paddles are temporarily stopped or spinning in reverse. What to do: This is a normal operation - no action is necessary. The safety system is doing its job. Let the device complete its cycle. The ice is probably ready to be served if this mechanism is activated. The recommended preparation time is 30 to 40 minutes (adjustable from 5 to 45 minutes). If the reversal occurs before this time, it means the texture is already optimal. Make sure you have frozen the bowl for at least 12 hours at -18°C before use. Remember: fill the bowl only up to about half (0.7L maximum out of the total 1.5L) as the mixture expands during churning. If the reversal occurs regularly before 15-20 minutes, check that your mixture is not too dense and that the bowl has been frozen long enough.

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Accepted Answer

This phenomenon you describe is normal and expected by the design of your ice cream maker. Here’s what happened:

Your LAGRANGE ice cream maker has a system for automatic reversal of the rotation direction (as indicated in the technical manual: "automatic reversal of the rotation direction if the mixture is too thick"). When the paddles encounter excessive resistance - usually because the mixture becomes too thick or the ice hardens quickly - the motor automatically reverses the direction of the paddle to unblock it and continue churning.

Meanwhile, the bowl (the 1.5-liter container) continues to spin normally, which explains why the device seems to be spinning around itself while the paddles are temporarily stopped or spinning in reverse.

What to do:

This is a normal operation - no action is necessary. The safety system is doing its job.
Let the device complete its cycle. The ice is probably ready to be served if this mechanism is activated.
The recommended preparation time is 30 to 40 minutes (adjustable from 5 to 45 minutes). If the reversal occurs before this time, it means the texture is already optimal.
Make sure you have frozen the bowl for at least 12 hours at -18°C before use.
Remember: fill the bowl only up to about half (0.7L maximum out of the total 1.5L) as the mixture expands during churning.

If the reversal occurs regularly before 15-20 minutes, check that your mixture is not too dense and that the bowl has been frozen long enough.

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