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USER MANUAL DCX Next Clage
DCX Next / DCX 13 Next
1. Description of the appliance
As soon as you open the hot water tap, the instantaneous water heater switches on auto ma ti cally. When the tap is closed, the appliance automatically switches off. The E-convenience instant water heater DCX Next / DCX 13 Next is a electronically controlled pressure-resistant instantaneous water heater for an efficient water supply to one or more tap outlets. Its electronic control regulates the power consumption depending on the selected outlet temperature, the respective inlet temperature and the flow rate, thus reaching the set temperature exactly to the degree and keeping it constant in case of water pressure fluctuations. The outlet temperature can be set to 35 °C, 38 °C, 42 °C, 48 °C or 55 °C using the central sensor key. In case of a low feed temperature and a high flow rate at the same time, it could hap- pen that the preset outlet temperature is not reached which is due to the fact that the appliance exceeded its capacity. The outlet temperature can be raised by reducing the water flow at the tap. It is possible to use the instantaneous water heater in combination with an external load shedding relay for electronically controlled instantaneous water heaters (refer to installing instructions). This product was manufactured climate neutrally according to Scope 1 + 2. We recommend the purchase of 100% green electricity to make the operation climate neutral as well. Your product was manufactured from high-quality, reusable materials and components. Please respect in case of discarding that electrical devices should be disposed of separately from household waste at the end of their service life. Therefore, please take this device to a municipal collection point that return used electronic devices to the recycling system. Disposing it correctly will support environmental protection and will prevent any potential negative effects on human beings and the environment that could arise from inappropriate handling of these devices at the end of their service life. Please contact your local authority for further details of your nearest designated collection point or recycling site. Business customers: If you wish to discard equipment, please contact your dealer or supplier for further information.
2. Environment and recycling
Operation instruction Note: Carefully read the enclosed safety instructions through in full before the appliance is installed, put into service and used and follow them in the further steps and during use!EN DCX Next / DCX 13 Next
Temperature setting The temperature selection key allows you to quickly select one of five preset tem- peratures, that are typical for hot water applications: “Hand wash” 35 °C, “Shower” 38 °C, “Bath tub” 42 °C, “Kitchen” 48 °C and “Cleaning” 55 °C. Every key press sets the temperature to the next level: 35 °C 38 °C 42 °C 48 °C 55 °C Pressing the key once again, starts the cycle all over. The currently selected temperature is indicated by one of five coloured LEDs.
Temperature selection key Five coloured LEDs Device information Press and hold the temperature selection key for 10 seconds to open the info mode. After ten seconds, all LEDs light up once briefly and then switch off again immediately to confirm that the info mode is active. The device status is displayed via the LEDs: LED bottom left: OFF = no water flow; FLASHING = water flow below switch-on point; ON = water flow above switch-on point. LED top middle: ON = heating active; FLASHING = power limit. Otherwise OFF. LED bottom right: OFF = device OK; FLASHING = error detected (inform customer service) The display returns to normal operation after 60 seconds or after a key press. Power limit If the full output of the instantaneous water heater DCX Next does not suffice to heat the tapped quantity of water, this will be indicated by flashing of the temperature LED (e.g. in winter time, when open ing several taps at once). When you reduce the hot water flow rate, the LED lights up continuously again because the output of the appli- ance is again sufficient to reach the set temperature.CLAGE
- Plastic surfaces and fittings should only be wiped with a damp cloth. Do not use abrasive or chlorine-based cleaning agents or solvents.
- For a good water supply, the outlet fittings (e.g. jet regulators and shower heads) should be unscrewed and cleaned at regular intervals. Every three years, the electri- cal and plumbing components should be inspected by an authorised professional in order to ensure proper functioning and operational safety at all times. Cleaning and maintenance This instantaneous water heater features an automatic air bubble protection to prevent it from inadvertently running dry. Nevertheless, the appliance must be vented before using it for the first time. Each time the appliance is emptied (e.g. after work on the plumbing system, if there is a risk of frost or following repair work), the appliance must be re-vented before it is used again.
1. Disconnect the instantaneous water heater from the mains (e.g. via deactivating the
2. Unscrew the jet regulator on the outlet fitting and open the cold water tap valve to
rinse out the water pipe and avoid contaminating the appliance or the jet regulator.
3. Open and close the hot water tap until no more air emerges from the pipe and all
air has been eliminated from the water heater.
4. Only then should you re-connect the power supply again (e.g. via activating the
fuses) to the instantaneous water heater and screw the jet regulator back in.
5. The appliance activates the heater after approx. 10seconds of continuous water
flow. Venting after maintenance workEN DCX Next / DCX 13 Next
This instantaneous water heater was manufactured conscientiously and checked sev- eral times before delivery. Should malfunctions nevertheless occur, it is usually only due to a bagatelle. First attempt to switch the house fuses off and on again in order to reset the electronics. Next, try to remedy the problem with reference to the following table. In doing so, you will avoid unnecessary expense of customer service assistance. Repairs must only be carried out by authorised professionals. If a fault in your appliance cannot be rectified with the aid of this table, please contact the service organisation of your importer or the Central Customer Service Department. Please have the details of the typeplate at hand.
4. Trouble-shooting and service
CLAGE GmbH After-Sales Service Pirolweg 4 21337 Lüneburg Germany Phone: +49 4131 8901-400 Email: service@clage.de
5. Product data sheet in accordance with EU regulation - 812/2013 814/2013
% kWh dB(A) CLAGE DCX Next 5E-270P-3B S A 39 471 55 15 CLAGE DCX13 Next 5E-135P-3B S A 39 472 55 15 Explanations a Brand name or trademark b.1 Model b.2 Type c Specified load profile d Energy-efficiency class e Energy-efficiency f Annual power consumption g Additional load profile, the appropriate energy-efficiency and the annual power consumption, if applicable h Temperature setting for the temperature controller i Sound power level, internal Additional notes All specific precautions for assembly, installation, maintenance and use are described in the operating and installa- tion instructions. All data in this product data sheet are determined by applying the specifications of the relevant European direc- tives. Differences to other product information listed elsewhere may result in different test conditions. The power consumption was determined in compliance with standardized measurement method based on EU guidelines. The real energy consumption is pending on individual requirements. DCX Next / DCX 13 Next Problem Cause Solution Water stays cold, tempera- ture LED does not light up Master fuse tripped Renew or activate fuse Safety pressure cut-out tripped Contact customer service Water stays cold, tempera- ture LED does light up Safety thermal cut-out tripped Contact customer service Water stays cold, all LEDs flash Internal error Contact customer service Water heats up, all LEDs flash with exception of the tem- perature indication Appliance detected an error Contact customer service Flow rate of hot water too weak Outlet fitting dirty or calci- fied Clean shower head, jet regulator or sieves Fine filter dirty or calcified Let clean fine filter by customer service Temperature indication LED flashes Power limit reached Decrease the warm water flow at the tap Selected temperature is not reached Cold water has been added via the tap Tap hot water only; set tempera- ture, check outlet temperature Sensor key does not respond correctly or only sporadically Display is wet Dry display by wiping it with a soft clothCLAGE
Connecting pipe PCB cover PCB Safety pressure cut-out SDB Connecting terminal Frame Cold water connection Fine filter Water splash protection sleeve DCX Next hood Non-return valve Flow sensor Thermal sensor Thermal sensor Outlet pipe Bottom part Wall bracket Hot water connection Flow limiter
Model DCX 13 Next DCX Next Energy efficiency class A *
- Rated capacity / rated current 11 kW p. 13
- .5 kW (16 A p. 20
- A) 18 kW p. 27
- kW (26 A A) Chosen capacity / current 11 kW / 16 A p. 39
Hot water (l/min) max. at ∆t = 28 K max. at ∆t = 38 K
Rated volume 0.4 l Rated pressure 1.0 MPa (10 bar) Connecting type pressure-resistant / pressureless Heating system Bare wire heating system IES
@ 15 °C: Required specific water resistance Specific electrical conductivity ≥ 1100 Ωcm ≤ 90 mS/m Inlet temperature ≤ 30 °C Flow rate to switch on – max. flow rate 1.5 l/min – 5.0
Pressure loss 0.08 bar at 1.5 l/min 1.3 bar at 9.0 l/min
Temperature range 35 °C / 38 °C / 42 °C / 48 °C / 55 °C Water connection G ½inch Weight (when filled with water) 4.2 kg VDE class of protection I Type of protection / safety IP25
) The declaration complies with the EU regulation No812/2013.
1) Maximum applicable cable size is 10 mm
at electrical connection from above
3) Flow rate limited to achieve optimum temperature rise
For installations under difficult conditions, these mounting accessories are available: Mounting frame kit RDX3 (Art. no. 36100) The instant water heater can be installed by means of this mounting kit in the below situations. The power supply cable is coming out of the wall at any place from behind the unit, but the wall has unusual surface conditions, making it difficult for installing the water heater. When using the RDX the protection class changes from IP25 to IP24. The following regulations must be observed:
- Installation must comply with all statutory regulations, as well as those of the local electricity and water supply companies.
- The rating plate and technical specifications
- Only intact and appropriate tools must be used Mounting accessories Extension kit VDX (Art. no. 34120) – RDX / RDX 3 is necessary! – The instant water heater can be installed by means of this extension kit if the water pipes are coming displaced or exchanged out of the wall or if they are coming edge- wise on the wall to the unit. The power supply could come out of the wall at any place under the unit or the wiring could be installed surface-mounted. Extension kit UDX (Art. no. 34110) – RDX / RDX 3 is necessary! – The instant water heater can be installed by means of this extension kit if the water- connections are expiring above the unit. The power supply could come out of the wall at any place under the unit or the wiring could be installed surface-mounted. RDX 3 VDX UDX RDX 3 VDX UDX RDX 3 VDX UDX
Based on the national constitu- tion guidelines a general test certificate concerning the evi- dence of applicability of noise behaviour is granted. Installation site
- Appliance must only be installed in frost-free rooms. Never expose appliance to frost.
- The Appliance must be wall mounted and has to be installed with water connectors downward or alternative transversely with water connections left.
- The appliance complies with protection type IP25 and may therefore be installed in protection zone 1 according to VDE 0100 part 701 (IEC 60364-7).
- In order to avoid thermal losses, the distance between the instantaneous water heater and the tap connection should be as small as possible.
- The appliance must be accessible for maintenance work.
- Plastic pipes may only be used if they conform to DIN 16893, Series 2.
- The specific resistance of the water must be at least 1100 Ω cm at 15 °C. The specific resistance can be asked for with your water distribution company.EN DCX Next / DCX 13 Next
Note: If you install this instantaneous water heater in exchange for a conventional instantaneous water heater, there is generally no need to drill holes for the wall brack- et, in this case step 2 would not be necessary. Thoroughly rinse the water supply pipes before installation to remove soiling from the pipes.
1. Using a 12 mm hexagon socket screw key, screw the screw-in nipples into the wall
connections. The seals must be fully screwed into the thread. After tightening, the double nipples must protrude by 12 – 14 mm.
2. Hold the included mounting template on the wall and align it so that the holes in the
template fit over the double nipples. Mark the drill holes according to the template and drill them using a 6 mm drill. Insert the included dowels.
3. To open the appliance pull down the faceplate and unscrew the main hood screw.
Lift the hood carefully, remove the plug from the control panel and note the posi- tion of the plug.
4. Loosen the knurled nut of the wall bracket, remove the wall bracket and screw it on
the wall. Offset tiling or uneven surfaces can be compensated by up to 30 mm with the aid of the spacers supplied. The spacers are fitted between the wall and the wall bracket.
Note: Fasten the screw nuts with caution, to avoid damage to the valves or the piping system.
- As shown in the illustration, screw the cold water connection piece with the union nut and the ½inch seal onto the cold water connection.
- Screw the hot water connection piece with the union nut and the ½inch seal onto the hot water connection. Installing connection pieces Installing the wall bracket cold warm
- Put the water flow limiter “D” into the hot water connection piece. The O-ring must be visible DCLAGE
- The electrical power supply cable may be connected in the upper part or is surface mounted. Only in such case, first follow the steps one through three according to the description “Electrical connection from above” in chapter “Electrical connec- tion”.
1. Place the appliance on the heater bracket so that the threaded rod of the wall
bracket fits in the corresponding hole of the appliance. If necessary, slight cor- rections are possible by carefully bending the threaded rod of the wall bracket. However, it must be possible to screw on the water connection pipes of the appli- ance without applying force.
2. Screw the plastic knurled nut onto the threaded rod of the wall bracket.
3. Screw the two ⅜inch union nuts of the appliance‘s water connection pipes, each
with the ⅜inch seal, onto the fittings.
Installing the appliance (a) closed open
4. Open the water supply line to the unit and slowly open (position “open“) the shut-
off valve (a) in the cold water connection piece. Check all connections for leaks.
5. Next, open and close the hot water tapping valve several times until no more air
emerges from the line and all air has been eliminated from the instantaneous water heater.EN DCX Next / DCX 13 Next
5. Direct connection
Note: Fasten the screw nuts with caution, to avoid damage to the valves or the piping system. For direct connection, the two ½inch screw-in nipples and the ½inch seals must be screwed into the ½inch union nuts of the hot-water and cold-water connectors. The two ½inch caps of the side outlets of the hot-water and cold-water connectors must be removed and screwed onto the open end of the screw-in nipples. Put the water flow reducer “D” into the hot water connection piece. The hot-water and cold-water connectors must then be screwed into the ⅜inch union nut of the appliance inlet and outlet pipe, together with the ⅜inch seals. For direct connection, it may be advisable to mount the appliance at a distance as illus- trated alongside, using the spacer sleeves supplied. The two fixing holes near the lower pipe connections are also to be professionally fixed with 6 mm dowels and screws. The flared end of the pipes must be screwed into the ½inch side outlets of the hot- water and cold-water connectors with ½inch union nuts and ½inch seals. The holes required for the pipes must then be opened of the housing with the aid of a blunt implement. In case of direct connection please note: Put the strainer into the cold water connec- tion! DCLAGE
Only by a specialist! Please observe:
- The installation must comply with current IEC and national local regulations or any particular regulations, specified by the local electricity supply company
- The rating plate and technical specifications
- The appliance must be earthed!
6. Electrical connection
3. Safety pressure cut-out
4. Connecting terminal
5. Safety thermal cut-out
Load shedding relay If further three-phase appliances are connected, a load shedding relay designed for electronic instantaneous water heaters (CLAGE no. 82250) can be connected to phase conductor L2. To avoid possible jitter of the load shedding relay caused by low power consumption (low temperature set point and low water flow rate) the “Load-shedding-mode” can be activated as followed:
- Disconnect the appliance from the power supply (e.g. by switching of the fuses)
- Take the jumper off the power electronics and change to position “1” (see picture).
- Put the appliance into operation again Pos. OFF Pos. 1 Structural prerequisites
- The appliance must be installed via a permanent connection. Heater must be earthed!
- The electric wiring should not be injured. After mounting, the wiring must not be direct accessible.
- An all-pole disconnecting device (e.g. via fuses) with a contact opening width of at least 3 mm per pole should be provided at the installation end.
- To protect the appliance, a fuse element must be fitted with a tripping current com- mensurate with the nominal current of the appliance.EN DCX Next / DCX 13 Next
Check that the power supply is switched off prior to electrical connection!
1. Open the prepared breaking point (S) in the upper part of the appliance by pressing
with a blunt implement (e.g. srewdriver). For surface-mounted connection cable additional open the breakout at the right side of the bottom part.
2. Slit the grommet of the accessory set to match the cable size. The opening in the
grommet should be slightly smaller than the cross-section of the cable in order to ensure optimum protection against water. Fit the grommet into the opening. The protection grommet must be used!
3. Strip the connection cable so that the sheath extends through the grommet into
the appliance. Hold the prepared appliance so that you can route the cable into the grommet with the other hand.
4. Place the appliance on the wall bracket so that the threaded rod of the wall bracket
fits in the corresponding hole of the appliance and fix it with the knurled nut.
5. Unscrew the fastening screw of the connecting terminal. Displace the connecting
terminal to the upper foot. Affix the connecting terminal again.
6. Strip the individual wires of the connecting cable and plug them in the connecting
terminals according to the wiring diagram. The appliance must be earthed. Note: To ensure IP25 protection class, please don´t remove the bottom water splash protection sleeve.
6. Electrical connection
Note: If necessary, the connecting terminal can be displaced to the upper part of the appliance. If you want to do so, please follow the instructions in the next chapter. Check that the power supply is switched off prior to electrical connection!
1. Dismantle approximately 6 cm off the connecting cable above the wall outlet. With
the smaller opening ahead, slide the water splash protection sleeve over the con- necting cable so that the sleeve is flush with the wall. This prevents any leaking water from coming into contact with the electrical leads. It must not become dam- aged! The protection sleeve must be used!
2. Strip the individual wires and plug them in the connecting terminals according to
the wiring diagram. The appliance must be earthed.
3. Pull the protective sleeve so far over the connecting cables and shape the connect-
ing cables in such a way that the sleeve fits perfectly in the recess of the intermedi- ate panel without mechanical tension and fix it with the sleeve fixing (A). Electrical connection from below Electrical connection from above
Before making the electrical connection, fill the mains and the appliance with water by carefully opening and closing the hot water tap in order to vent completely. To ensure a maximum flow, remove any existing aerator from the faucet. Flush the warm and cold water pipes each at least for one minute. After every draining (e.g. after work on the plumbing system or following repairs to the appliance), the heater must be re-vented in this way before starting it up again. If the water heater cannot be put into operation, the temperature cut-out or the pres- sure cut-out may have tripped during transport. If necessary, check that the power supply is switched off and reset the cut-out. Selection of power rating Only by authorised specialist, otherwise lapse of guarantee! Before first connection of the appliance to the supply voltage, select the maximum power rating. The maximum allowable power rating at installation site depends on the local situa- tion. It is imperative to observe all data shown in the table “Technical specifications”, in particular the required cable size and fuse protection for the electrical connection. Moreover, the electrical installation must comply with the statutory regulations of the respective country and those of the local electricity supply company (Germany: DIN VDE 0100).
1. Select the maximum allowable power rating depending on the local situation. To do
this, take the auxiliary tool “A” from the holder on the electronics cover and turn the switch to the desired value.
2. Put the auxiliary tool back into the holder, connect the control panel cable to the
control panel in the hood, place the hood on the appliance and fix it with the hood screw. Note: The control panel cable must not be pinched or squeezed.
3. Mark the set power rating on the rating plate and slide on the faceplate from the
bottom up to the stop.
4. Switch on the power supply to the appliance.
5. After having set the maximum allowable power rating, the heating element will be
activated after approx. 10 – 30 sec of continuous water flow.
6. Open the hot water tap. Check the function of the appliance.
7. Explain the user how the instantaneous water heater works and hand over the oper-
8. Fill in the guarantee registration card and send it to the CLAGE Central Customer
Service or use the online registration (see also page 18).
7. Initial operation
DCX Next DCX 13 Next Note: Each time the supply voltage is switched on, the set power is indicated by alter- nating short and long flashes of both LEDs on the power section. If the switch is incor- rectly positioned, this is indicated by continuous short flashes. STB SDB Multiple Power System MPS
The DCX Next’s capacity can be changed internally to 27 kW, 24 kW, 21 kW or 18 kW at 400 V. The DCX 13 Next’s capacity can be changed internally to 13,5 kW or 11,0 kW at 400 V.EN DCX Next / DCX 13 Next
7. Initial operation
Pos. OFF Pos. 3 Control panel lock The control panel can be locked internally. The temperature is fixed at the last selected value and the sensor button is deactivated. Activation of the locking function
1. Select hot water temperature
2. Disconnect the appliance from the power supply (e.g. by switching off the fuses).
3. Take the jumper off the power electronics and change to position “3” (see picture).
4. Put the appliance into operation again.
Deactivation of the locking function
1. Disconnect the appliance from the power supply (e.g. by switching off the fuses).
2. Take the jumper off the power electronics and change to position “OFF” (see pic-
3. Put the appliance into operation again.CLAGE
The cold water connection of this instantaneous water heater is equipped with an inte- grated shut-off valve and a strainer. Soiling of the strainer may reduce the warm water output. Clean or replace the strainer as follows:
1. De-energize the instantaneous water heater (e.g. via deactivating the fuses) and
prevent inadvertent reactivation of them.
2. To open the appliance, pull down the faceplate and unscrew the main hood screw.
Lift the hood carefully, remove the plug from the control panel and note the posi- tion of the plug.
3. Close the shut-off valve (a) in the cold water connection piece (position“closed“).
4. Unscrew the screw plug (b) from the cold water connection piece and take out the
strainer (c). Note: Residual water can leak
5. The strainer can now be cleaned or re placed.
6. After fitting of the clean strainer tighten the screw plug.
7. Slowly reopen the shut-off valve in the cold water connection piece (posi-
tion“open“). Ensure that there are no leakages.
8. Vent the appliance by carefully opening and closing the affiliated warm water tap
valve several times until air no longer emerges from the pipe.
9. Connect the control panel cable to the control panel in the hood, replace the hood
and tighten the hood screw. Note: The control panel cable must not be pinched or squeezed. Then switch on the power again (e.g. via activating the fuses). Maintenance work must only be conducted by an authorised professional.
Cleaning and replacing the filter strainer (a) closed open (c)(b) Strainer The cold water connection of this instantaneous water heater is equipped with a strainer. Soiling of the strainer may reduce the warm water output. Clean or replace the strainer as follows:
1. De-energize the instantaneous water heater (e.g. via deactivating the fuses) and
prevent inadvertent reactivation of them.
2. Close the shut-off valve in the mains water supply of the instantaneous water
3. To open the appliance, pull down the faceplate and unscrew the main hood screw.
Lift the hood carefully, remove the plug from the control panel and note the posi- tion of the plug.
4. Unscrew mains water inlet from connection piece and take out the strainer.
Note: Residual water can leak
5. The strainer can now be cleaned or replaced.
6. After refitting the clean strainer reconnect the mains water inlet to the connection
7. Slowly reopen the shut-off valve in the mains water supply. Ensure that there are no
8. Vent the appliance by carefully opening and closing the affiliated warm water tap
valve several times until air no longer emerges from the pipe.
9. Connect the control panel cable to the control panel in the hood, replace the hood
and tighten the hood screw. Note: The control panel cable must not be pinched or squeezed. Then switch on the power again (e.g. via activating the fuses). Cleaning and replacing the filter strainer if direct connectedFR DCX Next / DCX 13 Next
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