Canvio Desk - Desktop computer TOSHIBA - Free user manual and instructions

USER MANUAL Canvio Desk TOSHIBA

• ARUser’s Manual EN-2 CANVIO DESK 3.5" Desktop User’s Manual Table of Contents Introduction p. 3
• Check the Components p. 3
• Safety Instructions p. 4
• System Requirements p. 5
• Installing the drive p. 5
• Installing and Removing the Replaceable Plugs p. 5
• Connecting the drive to your computer p. 6
• Dismount and disconnect the drive p. 7
• Further Advise p. 7
• Frequently Asked Questions p. 7
• Troubleshooting p. 8
• TOSHIBA Support p. 9
• Regulatory statements User’s Manual EN-3 CANVIO DESK 3.5" Desktop Introduction Thank you for choosing our TOSHIBA Canvio Desk 3.5" Desktop Hard Disk Drive. Please read this User’s Manual carefully, as it contains all relevant information for installation, usage and maintenance of the drive, as well as security and safety advice. In case it does not behave as expected, please refer to the “Frequently Asked Questions” section at the end of this manual. Check the Components This User’s Manual is uploaded on the drive itself. We recommend to backup the User’s Manual onto a CD or your local hard disk drive, directly after the drive being installed. Warranty Card Canvio Desk 3.5" Desktop (including User’s Manual) AC adaptor and the replaceable plug (Provided with some models) USB 3.0 Micro-B Cable Quick Start Guide and Warranty LeafletUser’s Manual EN-4 CANVIO DESK 3.5" Desktop Safety Instructions In order to avoid malfunction or damage of the drive, please carefully follow the precautions listed below. ■ Make sure that you backup all your data on the drive, as Toshiba is not responsible for data corruption or data loss. Toshiba will not cover any data recovery cost. ■ Do not ■ open the enclosure or drive ■ disassemble the drive or parts of it ■ place liquids near or on the drive, as it may damage the drive, cause personal injury or may result in an electrical shock or fire ■ bump, drop or jar the drive ■ move the drive while operating, as data damage may happen ■ use other connectors than USB bus powered types ■ use other AC/DC adaptors than the one bundled with your drive,as otherwise your drive may be damaged ■ disconnect cables while operating. Please dismount the drive first! ■ expose the drive to temperatures outside the range of 5°C – 35°C while operating, and temperatures of -20°C – 60°C while switched off ■ expose the drive to wet or damp conditions ■ cover the drive during operation, as it may become overheated ■ place the drive close to hot appliances ■ And ■ make sure that the connectors will be inserted correctly ■ never use pressure for connecting the cables ■ check the polarity before connecting ■ Immediately disconnect the drive from the power outlet and the host PC if ■ smoke or an unusual smell is coming from the drive enclosure ■ water has entered the drive enclosure or if it becomes wet ■ an object has entered the drive enclosure ■ the cable has been damaged (in such case replace the cable with a new one) If the drive behaves not as expected or you have doubts about the electrical safety, please contact the TOSHIBA hotline or an authorised reseller immediately! WARNINGUser’s Manual EN-5 CANVIO DESK 3.5" Desktop System Requirements ■ Windows Vista p. 10

■ CPU with 750 MHz or faster ■ 10 MB system hard disk space ■ 256 MB system memory ■ One free port of USB 3.0 or USB 2.0 Installing the drive Some information about bus-powered operation and the supplied USB cable: ■ Passive USB hubs or USB connectors like keyboards, mice or similar products cannot be used or connected to the drive. ■ Make sure that the connectors will be inserted correctly. ■ Never use pressure for connecting the cables. Check the polarity before connecting! Installing and Removing the Replaceable Plugs To install and remove the AC adapter replaceable plugs, see the illustrations below. USB 3.0 is backward compatible with USB 2.0. Use with Mac requires reformatting. NOTEUser’s Manual EN-6 CANVIO DESK 3.5" Desktop Connecting the drive to your computer

1. Turn off your computer.

2. Plug the AC adaptor’s DC output plug into the DC IN 12V jack of the

drive and the power cord into a live wall outlet.

3. Plug the USB 3.0 Standard-A connector into a USB port of your host

system or an active USB HUB.

4. Now, plug the USB 3.0 Type B connector into the corresponding port of

5. Boot up your computer.

■ the Power/Data indicator light will illuminate ■ the drive will power up ■ the drive should mount and a new drive icon should appear in “My Computer” 1. Air Vent 5. USB 3.0 Type B micro connector2. USB 3.0 port 6. USB 3.0 standard Type A connector3. DC IN 12V Jack 7. USB 3.0 host port, backward compatible with USB 2.04. DC output plug

You may need USB 3.0 Express Card Host Controller for your computer if the computer doesn’t have USB 3.0 port. You also can connect the device to USB 2.0 port of your computer, However the transfer rate will be downgraded to that of USB 2.0. NOTEUser’s Manual EN-7 CANVIO DESK 3.5" Desktop Dismount and disconnect the drive It is strongly recommended not to unplug the drive by just unplugging the cable connection as it may be that data is written to the drive at that time. Such data will be lost and the drive may be damaged physically! Please follow the steps below for a safe dismount of the drive (Windows).

1. Click the “Hardware and Eject Media – icon”

A pop-up message box will appear listing the external devices connected to your computer.

2. Select the TOSHIBA drive to eject.

After a few seconds, you will get the notification that it is now safe to remove the device.

3. Click “OK” and you can unplug the drive now.

Cleaning the drive case / enclosure Before cleaning the drive, make sure that it’s physically disconnected from the computer. We suggest to use standard products for cleaning it and to make sure that possible remaining liquid on the surface will be wiped off. Further Advise For any further action of normal operation such as renaming the drive, backup data, or file management, we suggest to read your computer’s operation system user’s manual. Also for maintenance tasks such as defragmenting and optimisation we suggest to refer to the operating system user’s manual. We also strongly suggest having anti-virus software installed to protect your data against intended damage caused by virus or trojan programs. Frequently Asked Questions Q: Do I need to format my drive after installation? A: The drive is already formatted in NTFS file system by the manufacturer. For use with MS Windows/PC, no additional formatting is required. For full compatibility with Apple Mac operating systems, the drive should be re-formatted to HFS+ file system. Please consult your Mac’s user’s manual for instructions. Formatting a hard drive will delete all data stored on it. We advise to make a backup copy before proceeding with the formatting process. NOTEUser’s Manual EN-8 CANVIO DESK 3.5" Desktop Q: Do I need USB drivers for Windows Vista, Windows 7, 8, 8.1? A: No, they are already available with your operating system. Q: Can I boot my system from the drive? A: No, because Windows does not support booting from external hard disk drives. Q: Why doesn’t the drive need a fan? A: The drives are designed to have optimal heat dissipation, and therefore no fan is required. This results in a near silent operation. Q: Why is the capacity of my drive (as shown in Windows) lower than the drives actual stated capacity? A: This difference can be explained because of the different methods of calculating the capacity. Hard drive manufacturers calculate on the decimal system, while the operating system calculates in the binary system. Example decimal: 1GB = 1,000MB = 1,000,000KB = 1,000,000,000 bytes Example binary: 1GB = 1,024MB = 1,048,576KB = 1,073,741,824 bytes As a result, a 120GB (decimal) hard disk appears in Windows to have just 112GB (binary). Q: Can I use my drive to copy an operating system from one computer to another? A: No, you must follow the operating system supplier instructions for installation. A simple copy does not work. Q: Does Toshiba offer a data recovery services? A: Yes, Toshiba offers a Data Recovery Service for external hard drives. Please check our website www.toshiba-europe.com/services for further information about this service. Troubleshooting My computer does not recognize the disk drive at all. ■ Make sure all of your connections are secure. ■ If using an add-on card, make sure it is working properly and update the software/firmware.User’s Manual EN-9 CANVIO DESK 3.5" Desktop Is it dangerous if the drive feels warm whilst in operation? A: This is normal, and therefore not dangerous. The drive gives me a “Device cannot start.” A: Two possible reasons. It is either a power problem and you should check the connections, or the drive has a malfunction and requires service. I cannot see my drive in “My Computer”, but it does appear in the Device Manager. A: Follow these instructions:

1. Right-click “My Computer”.

2. Select “Manage” in the pop-up menu.

3. Select “Disk Management”.

You should see a list of available storage devices.

4. Check whether your drive is listed.

5. Right-click the right hand box and select “Delete Partition” in the

6. Right-click the box and select “Create New Partition” in the pop-up

7. Then select “Primary Partition” in the partition wizard window.

8. A drive letter will be displayed, which you can change. Click next.

9. Confirm to format the drive.