EWM 2 Premium - Vacuum Cleaner Kärcher - Free user manual and instructions

Find the device manual for free EWM 2 Premium Kärcher in PDF.

Kärcher EWM 2 Premium - Vacuum Cleaner
📄 248 pages English EN Download 💬 AI Question 11 questions ⚙️ Specs
Notice Kärcher EWM 2 Premium - page 13
Pick your language and provide your email: we'll send you a specifically translated version.
Product type Hard floor cleaner
Brand Kärcher
Model EWM 2 Premium
Dimensions (L × l × h) 305 × 226 × 1220 mm
Weight (without accessories) 2.4 kg
Power supply Li-ion battery 7.2-7.4 V, charger 100-240 V ~50-60 Hz
Battery life 20 minutes
Charging time 4 hours
Clean water tank capacity 360 ml
Dirty water tank capacity 140 ml
Roller rotation 500 rpm
Usage Cleaning water-resistant hard floors (PVC, linoleum, tile, stone, oiled parquet, laminate)
Protection rating IPX4
Protection class III (device), II (charger)
Package contents Cleaner, parking station, charger, 2 pairs of rollers, detergent RM 536 (30 ml) and RM 534 (30 ml) for Premium
Roller maintenance Wash under running water or machine wash at 60 °C (do not tumble dry)
Dirty water tank maintenance Clean with water or in dishwasher
Safety Do not immerse appliance; disconnect before maintenance; use original charger
Spare parts Rollers, charger, wash head cover, flaps, filter under tank
Warranty According to Kärcher warranty conditions (see manual)

Frequently Asked Questions - EWM 2 Premium Kärcher

What type of floor can I clean with the Kärcher EWM 2 Premium?
The device is designed for water-resistant hard floors such as PVC, linoleum, tile, stone, oiled or waxed parquet, and laminate. Do not use on water-sensitive floors (untreated cork, carpet, rugs).
How to recharge the battery of the cleaner?
Connect the charger cable to the charger port on the device, then plug the power cord into an outlet. Full charging time is approximately 4 hours. The LEDs indicate the charge status: 3 LEDs on = battery full.
What to do if the device does not turn on?
First check if the battery is discharged (recharge it). Make sure the charging cable is not plugged in, as the device does not operate while charging. If the problem persists, refer to the 'Troubleshooting' section in the manual.
Why is there foam on the floor during cleaning?
Some foam is normal, but excessive foam may be due to inappropriate or incorrectly dosed detergent. Use only Kärcher products and follow the recommended doses. Also clean the dirty water tank and rollers.
How to clean the cleaning rollers?
Unscrew the rollers and wash them under running water or in a washing machine at 60 °C (in a laundry bag). Do not use fabric softener and do not tumble dry. Let them air dry on the parking station.
Can I use detergents other than those from Kärcher?
It is strongly recommended to use only Kärcher cleaning products (RM 536, RM 534) to avoid damaging the device and voiding the warranty. Using inappropriate products may cause foam or poor cleaning results.
What to do if the device does not pick up dirt properly?
Check that the clean water tank is filled and correctly positioned. Ensure the rollers are properly screwed on and clean. If the problem persists, the filter under the clean water tank may be incorrectly installed or missing.
How to empty the dirty water tank?
Place the device in the parking station, remove the wash head cover, then take out the dirty water tank. Fold down the flaps and empty it. Clean it with water or in the dishwasher, then replace it by closing the flaps.
What is the battery life?
Maximum battery life is 20 minutes with a full charge. The 3 LEDs indicate the level: 3 LEDs = 20 min, 2 LEDs = 13 min, 1 LED = 6 min. When the bottom LED blinks, about 2 minutes remain.
Where can I find spare parts for my device?
Original spare parts (rollers, charger, flaps, filter, etc.) are available on the www.kaercher.com website or from an authorized Kärcher after-sales service.

User questions about EWM 2 Premium Kärcher

1 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

Your email remains private: it is only used to notify you if someone answers your question.

Can the Kärcher EWM 2 Premium operate with a power cord?
Frequently Asked Questions - 05/20/2026
Response Notice-Facile

No, it is impossible. The Kärcher EWM 2 Premium is a cordless vacuum cleaner powered exclusively by a battery. It cannot operate with a power cord.

During cleaning, the device operates solely with its built-in Li-Ion battery (7.2-7.4 V), which guarantees you total freedom of movement. The power cord is used only to charge the battery via the dedicated charger.

With a full charge, you have approximately 20 minutes of continuous operation, which is perfect for quick indoor clean-ups and small areas or for regular maintenance.

Respond (be the first)

Download the instructions for your Vacuum Cleaner in PDF format for free! Find your manual EWM 2 Premium - Kärcher and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. EWM 2 Premium by Kärcher.

USER MANUAL EWM 2 Premium Kärcher

Deutsch 6

English 13

Français 20

Italiano 28

Nederlands 36

Español 44

Português 52

Dansk 60

Norsk 67

Svenska 74

Suomi 81

Ελληνικά 88

Türkçe 96

Русский 103

Magyar 111

Czech 118

Slovenian 125

Polish 132

Romanian 140

Slovak 147

Croatian 154

Serbian 161

Bulgarian 168

Estonian 176

Latvian 183

Lithuanian 190

Ukrainian 197

Kazakh 205

Indonesian 213

Chinese 220

Thai 228

Vietnamese 238

1 "click"

2 1. 2.

3 1. 2.

4 1. 2.

5 4 h 100%

6 2. 1.

Mechanical assembly diagram showing a lever mechanism with a curved arrow indicating motion (no text or symbols present)

8 1. 2. 3.

9 1. 2. MAX

Mechanical assembly diagram showing a lever mechanism with a curved handle and directional arrow (no text or symbols)

11 1.ON 3.OFF 2.

12 ~ 2 Min.

13 1. 2.

14 1. 2. 3.

15 1. 2.

Illustration of a hand using a vacuum cleaner to lift a small object, with no visible text or symbols.

1. 2.

Exploded view of a mechanical device with cutaway views showing internal components (no text or symbols).

19 1. 2.

Diagram illustrating a water tap and pipe with corresponding safety symbols and angle specification.

Close-up of a vacuum cleaner's arm and base assembly (no text or symbols visible).

22 1. 2.

Hand operating a vacuum cleaner with a downward arrow indicating motion (no text or symbols visible).

Illustration of a portable air conditioner with steam rising, sun symbol above, and no visible text or symbols.

25 X

Exploded view of a mechanical device showing internal components and a hand holding a valve (no text or symbols).

Labeled diagram of a vacuum cleaner with numbered parts and corresponding vials labeled RM 536, RM 534, RM 536.

Illustration of a showerhead emitting shower rays, with no visible text or symbols.

Illustration of a vacuum cleaner with cleaning tools and a warning symbol (no text or labels).

Abstract diagram with geometric shapes and arrows, no readable text or symbols.

Table of Contents

⚠️ DANGER

Description of the Appliance EN 8

Assembly EN 8

Commissioning EN 8

Operation EN 9

Care and maintenance EN 10

Troubleshooting EN 11

Technical specifications EN 12

General information

Kärcher EWM 2 Premium - General information - 1

Before using your appliance for the first time, read these original operating instructions, act in compliance with them, and keep them for later use or for subsequent owners.

Proper use

Use the floor cleaner exclusively for cleaning hard floors in your private household and only on waterproof hard floors.

Do not clean water-sensitive floor coverings such as untreated cork floors (the moisture could penetrate and damage the floor).

The device is suitable for cleaning PVC, linoleum, tiled, stone, oiled and waxed parquet, laminate and all water-resistant floor coverings.

Environmental protection

Kärcher EWM 2 Premium - Environmental protection - 1

The packaging material can be recycled. Please do not place the packaging into the ordinary refuse for disposal, but arrange for the proper re-

cycling.

Kärcher EWM 2 Premium - Environmental protection - 2

Old appliance contain valuable recyclable materials and substances that must not be released into the environment. Thus, the appliance and the accumulator contained must not be dis-

posed of via the domestic waste. The disposal can take place via locally available return and collection systems free of charge.

Notes about the ingredients (REACH)

You will find current information about the ingredients at:

www.kaercher.com/REACH

Scope of delivery

The scope of delivery of your appliance is illustrated on the packaging. Check the contents of the appliance for completeness when unpacking.

In the event of missing accessories or any transport damage, please contact your dealer.

Spare parts

Only use original accessories and spare parts, they ensure the safe and trouble-free operation of the device. For information about accessories and spare parts, please visit www.kaercher.com.

Warranty

The warranty terms published by the relevant sales company are applicable in each country. We will repair potential failures of your appliance within the warranty period free of charge, provided that such failure is caused by faulty material or defects in manufacturing. In the event of a warranty claim please contact your dealer or the nearest authorized Customer Service center. Please submit the proof of purchase. (See address on the reverse)

Safety instructions

– Apart from the notes contained herein the general safety provisions and rules for the prevention of accidents of the legislator must be observed.

- Warnings and notes that are attached on the appliance provide important notes for the safe operation.

Symbols on the machine

Two prohibition signs with icons: a crossed-out hammer and a crossed-out mortar, both marked with a red diagonal line.

⚠️ DANGER

The device contains electrical components and must therefore never be held under running water or immersed in a container containing water - even for cleaning the device.

ATTENTION!Kärcher EWM 2 Premium - ⚠️ DANGER - 1

Kärcher EWM 2 Premium - ⚠️ DANGER - 2

Kärcher EWM 2 Premium - ⚠️ DANGER - 3

Kärcher EWM 2 Premium - ⚠️ DANGER - 4

ATTENTION

Please adhere to the following procedure for filling the fresh water tank during cleaning work:

1.

First empty the waste water tank.

2.

Then fill the fresh water tank.

Hazard levels

⚠️ DANGER

Indicates an immediate danger that will lead to severe injuries or death.

⚠ WARNING

Indicates a potentially dangerous situation that could lead to severe injuries or death.

⚠ CAUTION

Indicates a potentially dangerous situation that could lead to minor injuries.

ATTENTION

Indicates a potentially dangerous situation that could lead to property damage.

Electric components

⚠️ DANGER

■ Do not immerse the device in water. ■ Check the appliance and accessories for proper condition before use. Otherwise, do not use the appliance. ■ Immediately replace the charger with the charging cable if visible damage is present. ■ Turn off the appliance and unplug it before any care or maintenance. ■ Repairs may only be performed by authorized customer service. ■ The appliance contains electrical components – do not clean under running water. ■ Do not insert conductive objects (such as screwdrivers or similar) into the charging socket. ■ Do not touch contacts or wires. ■ The voltage indicated on the type plate must match the supply voltage. ■ Do not drag the power cord over sharp edges and ensure it is not pinched.

⚠ WARNING

■ The appliance may only be connected to an electrical supply installed by an electrician in accordance with IEC 60364. ■ The appliance may only be connected to alternating current. The voltage must match the type plate of the appliance. For safety reasons, we recommend operating the appliance only via a residual current circuit breaker (max. 30 mA).

Charger

DANGER

Risk of electric shock.

Never touch the mains plug and the socket with wet hands. Do not use the charger if dirty or wet. Do not operate the charger in explosive environment. Do not carry the charger by holding the mains cable. Store and use the charger in dry rooms only. Protect the mains cable against heat, sharp edges, oil and moving parts of the machine.

Avoid using extension wires with multiple sockets and simultaneous operation of multiple devices. Do not pull the plug from the socket by pulling the mains cable. Do not cover the charger and keep the air vents of the charger open. Do not open the charger. Get repairs done only by authorised experts. Use the charger only to charge approved battery packs. Immediately replace the charger with the charging cable in case of visible damage.

Battery

DANGER

Risk of electric shock.

Do not expose the battery to direct sunlight, heat or fire.

WARNING

Charge the battery with the enclosed original charger or a charger approved by KÄRCHER only. Use the following adaptor:

Kärcher EWM 2 Premium - WARNING - 1

Do not open the battery, as there is a risk of an electrical shock; also, irritating or caustic vapors can escape. This device contains non-replaceable batteries.

Safe handling

DANGER

The user must use the appliance as intended. The person must consider the local conditions and must pay attention to other persons in the vicinity when working with the appliance. The appliance may not be operated in explosive atmospheres. If the appliance is used in hazardous areas the corresponding safety provisions must be observed. Do not use the appliance if it fell down, is visibly damaged or leaking. Keep packaging films away from children, there is a risk of suffocation!

WARNING

■ The appliance must not be operated by children or persons who have not been instructed accordingly. This appliance is not intended for use by persons with limited physical, sensory or mental capacities or lacking experience and/or skills, unless such persons are accompanied and supervised by a person in charge of their safety or they have received precise instructions on the use of this appliance and have understood the resulting risks. ■ Children must not play with this appliance. ■ Supervise children to prevent them from playing with the appliance. - Keep appliance out of reach of children as long as it is switched on or hasn't cooled down. ■ Cleaning and user maintenance must not be performed by children without supervision. ■ Operate or store the appliance only in accordance with the description or illustration!

⚠CAUTION

■ Create stability for the appliance prior to any work on or with the appliance to prevent accidents or damage. ■ Never fill solvents, solvent-containing liquids or undiluted acids (e.g. detergents, petrol, paint thinner, and acetone) into the water reservoir as these substances corrode the materials used in the appliance. ■ Never leave the appliance unattended as long as it is in operation. - Keep parts of the body (e.g. hair, fingers) away from the rotating cleaning rollers. ■ Protect your hands when cleaning the floor head due to a danger of injury from sharp objects (e.g. splinters). - Keep connection cable away from heat, sharp edges, oil and moving parts.

ATTENTION

■ Only switch on the appliance when the fresh water tank and waste water tank are fitted. ■ The device may not be used for vacuuming sharp objects or large objects (e.g. glass shards, gravel, toy parts). ■ Do not fill the fresh water container with vinegar, decalcification agents, essential oils or similar substances. Also take care to ensure that these substances are not vacuumed. ■ Only use this appliance on hard floors with waterproof coatings (e. g. varnished parquet, enamelled tiles, Linoleum). ■ Do not use the appliance for cleaning of carpets or carpeted floors. ■ Do not use the appliance over the floor grilles of convector heaters. The appliance is not able to take in the water discharged when used above grilles. In case of longer breaks in operation and after use, switch off the device at the main switch / device switch and pull the charger's mains plug. ■ Do not operate the appliance at temperatures below 0 °C. ■ Protect the unit from rain. Do not store outside.

Description of the Appliance

1 ON/OFF switch 2 Handle 3 Wall anti-slip handle 4 Fresh water tank 5 Fresh water tank recessed grip 6 Charging socket 7 Waste water tank 8 Recessed grip cleaning roller 9 Cleaning rollers 10 Floor head cover 11 Floor head cover lock 12 Battery indicator 13 Charger with charging cable 14 Parking station 15 Roller storage 16 * Detergent RM 536 30 ml

17 ** Detergent RM 534 30 ml 18 ** Detergent RM 536 500 ml 9 ** Cleaning rollers 2x * EWM 2 ** EWM 2 Premium

Assembly

ATTENTION

Take care to ensure that the power cable lies fully in the guide rail before fitting the handle bar.

Illustration 1

→ Insert handle into the basic unit as far as it goes until it engages audibly. The handle must sit snugly into the appliance.

Commissioning

Illustration 2

→ Place the device in the parking station for safe storage.

Installing the rollers

Illustration 3

→ Screw the cleaning rollers onto the threaded rod up to the mechanical stop. → Pay attention to the colour-codes on the inside of the roller and roller holder on the appliance (e.g. blue should match up with blue). → After the installation, check to ensure that the cleaning rollers sit snugly.

Charging process

Illustration 4

→ Plug the charging cable of the charger into the charging socket on the device. → Plug the mains plug of the charger into a power outlet.

Illustration 5

■ The LED indicator lights display the battery's current charging state. ■ All 3 LED indicator lights flash from bottom to top when charging a completely empty battery. ■ The lowermost LED lights up continuously when the battery is 1/3 charged, the two upper LEDs continue to flash. ■ When the battery is 2/3 charged, the two lower LEDs light up continuously, the uppermost LED continues to flash. ■ After the battery has been fully charged, the 3 LED indicator lights will continue to light constantly for 60 minutes. After this time, the LED indicator lights go out.

Illustration 6

→ Once the battery is charged, pull the mains plug out of the socket and the charging cable out of the charging socket.

Fill fresh water reservoir

Illustration 2

→ Place the device in the parking station.

Illustration 7

→ Grasp the fresh water tank by the recessed grip and remove it from the device.

Illustration 8

→ Open the tank cap and turn it to the side.

Illustration 9

→ Fill the fresh water tank with cold or lukewarm tap water.

→ KÄRCHER detergents/care agents can also be added to the fresh water tank as required.* → Do not exceed the "MAX" marking when filling. → Close tank lock.

Illustration 10

→ Insert the fresh water container into the appliance. → The fresh water tank must sit snugly into the appliance.

ATTENTION

*Follow the recommended dosage instructions on the detergent/care agent.

Operation

General information on the operation

ATTENTION

Illustration A

The device can only vacuum dried dirt and liquids (max. 140 ml).

Illustration B

Brush or vacuum the floor before starting work. This removes dirt and loose particles from the floor before the wet cleaning commences.

Before use, check the floor for water consistency at suspect areas. Do not clean water-sensitive coatings, such as untreated cork floors (moisture ingress is possible which may damage the floor).

Notes

■ To avoid striped patterns, test the device on an inconspicuous area before using on sensitive surfaces, e.g. wood or fine stone. ■ Don't stay in one place, keep moving. ■ Follow the instructions of the floor covering manufacturer.

Illustration C

To avoid fresh footprints on the freshly-wiped floor, work backwards towards the door.

→ Clean the floor by moving the appliance back and forth at a similar speed as if you were vacuum cleaning. → If the floor is especially dirty, let the appliance glide slowly across the floor. Pressure does not need to be exerted on the device. → For scope of delivery of the roller pads in grey and yellow: Both roller pads have the same functionality, they can be used for different areas of application (colour distinction, e.g. for kitchen and bathroom).

Start working

ATTENTION

After switching on the appliance, the cleaning rollers will begin to rotate. Hold the handle tight to prevent the appliance from moving forwards by itself.

Make sure the fresh water tank is filled with water and the waste water tank is fitted in the appliance.

Illustration 11

To switch on the appliance, press the on/off switch. Move the unit back and forth several times until the rollers are sufficiently moistened.

Battery service life

Illustration 12

  • 3 LEDs illuminated - 3/3 battery run time (full run time).
  • 2 LEDs illuminated - 2/3 battery run time.
  • 1 LED illuminated - 1/3 battery run time.

The lowermost LED starts to flash approx. 2 minutes before the battery has to be charged. The last LED flashes quicker for 60 seconds when the battery is empty and the device has switched off.

Refill detergent

ATTENTION

Before filling the fresh water tank, please empty the waste water tank. In this way you can avoid overflowing of the waste water tank.

See chapter "Filling the fresh water tank".

See Chapter "Emptying the waste water tank".

Emptying the waste water tank

Illustration 2

Place the device in the parking station.

Illustration 15

Actuate the floor head cover latch. Remove the floor head cover.

Illustration 16

Remove the waste water tank from the floor head.

Illustration 17

Fold the flaps over the two waste water tank chambers. Empty the waste water tank.

Illustration 18

Clean the floor head cover and waste water tank with tap water, depending on the degree of soiling. The flaps of the two waste water tank chambers can be removed and cleaned separately. Re-insert and close the flaps of the two waste water tank chambers.

Illustration 21

Insert the waste water tank into the floor head.

Illustration 22

→ Actuate the latch on the floor head cover, fit the cover onto the floor head and then release the latch. → The waste water tank and floor head cover must sit firmly in and on the device.

Interrupting operation

ATTENTION

To prevent damage to sensitive floors through wet rollers, we recommend placing the device in the parking station during longer work breaks.

Illustration 11

→ Switch off the appliance; press the on/off button to do so.

Illustration 2

→ Place the device in the parking station.

Turning Off the Appliance

Illustration 11

→ Switch off the appliance; press the on/off button to do so.

Illustration 2

→ Place the device in the parking station.

ATTENTION

Clean the device after completing the work.

Illustration 14

→ Drain any water remaining in the fresh water tank.

Figure 15 24

→ Clean the waste water tank, floor head cover and cleaning rollers.

See chapter "Cleaning the waste water tank".

See chapter "Cleaning the floor head".

See chapter "Cleaning the rollers".

Storing the Appliance

ATTENTION

To prevent odours developing, the fresh water and waste water tank must be completely emptied prior to storing the appliance.

Allow wet rollers to dry in the air (e.g. on the parking station), do not place wet rollers in closed cupboards to dry.

Illustration 2

→ Place the device in the parking station.

Illustration 24

→ Place the wet rollers on the parking station to dry.

→ Store the appliance in a dry room.

Care and maintenance

△DANGER

Illustration 25

The device contains electrical components and must therefore never be held under running water or immersed in a container containing water - even for cleaning the device.

ATTENTION

Illustration 26

To clean the device, remove the individual components (floor head cover, fresh water tank, waste water tank and rollers) and clean them separately. Wipe down the rest of the device with a moist cloth.

Clean the waste water tank

ATTENTION

The waste water tank must be cleaned regularly to ensure that dirt does not accumulate in the tank.

ATTENTION

Do not clean the floor head cover in a dishwasher: The basic function of the device can be impaired if the floor head cover is distorted by the dishwasher and the wiper edge no longer presses correctly onto the rollers. This will produce a worse cleaning result.

Illustration 11

→ Switch off the appliance; press the on/off button to do so.

Illustration 2

→ Place the device in the parking station.

Figure 15 18

→ Remove the waste water tank from the appliance. See Chapter "Emptying the waste water tank".

→ Clean the floor head cover, waste water tank and waste water tank flaps with tap water.

→ The flaps of the two waste water tank chambers can be removed and cleaned separately.

→ Alternatively, the waste water tank and waste water tank flaps can be cleaned in a dishwasher.

Note

The rubber inlays of the waste water tank flaps can become sticky when washed in a dishwasher. This does not affect their sealing ability.

Figure 19 20

→ Also clean the rollers if the device is not going to be used further. See chapter "Cleaning the rollers".

Figure 20 22

→ After cleaning, fit the waste water tank with flaps and floor head cover back into the device.

Cleaning the floor head

ATTENTION

Clean the floor head if dirty.

ATTENTION

Do not clean the floor head cover in a dishwasher: The basic function of the device can be impaired if the floor head cover is distorted by the dishwasher and the wiper edge no longer presses correctly onto the rollers. This will produce a worse cleaning result.

Illustration 11

→ Switch off the appliance; press the on/off button to do so.

Illustration 2

→ Place the device in the parking station.

Illustration 15

→ Actuate the floor head cover latch.

→ Remove the floor head cover.

Illustration 18

→ Rinse off the floor head cover under running water.

→ Clean the waste water tank and rollers. See chapter "Cleaning the waste water tank". See chapter "Cleaning the rollers".

→ Clean the roller drive with a moist cloth.

Illustration 22

Insert the floor head cover into the floor head.

Cleaning the rollers

ATTENTION

The rollers should be washed under a tap or cleaned in a washing machine after each use to prevent accumulation of detergent residues in the rollers that can lead to the formation of foam over time.

The fresh water tank and waste water tank must be emptied if the device is laid on the floor in order to remove the rollers. This prevents liquids from escaping from the tanks while the device is lying on the floor.

Illustration 11

Switch off the appliance; press the on/off button to do so.

Illustration 2

Place the device in the parking station.

Illustration 19

Twist out the cleaning rollers from the recessed grip.

Illustration 20

Clean the cleaning rollers under running water.

or

Wash the cleaning rollers in the washing machine up to 60°C.

ATTENTION

Do not use any soft detergents when cleaning in the washing machine. This avoids causing damage to the microfibres. It also preserves the high performance levels of the cleaning rollers.

The cleaning rollers are not suitable for the tumble dryer.

ATTENTION

To avoid damaging the washing machine, we recommend placing the rollers in a laundry net and loading the washing machine with additional laundry.

Figure 23 24

→ Once cleaned, place the rollers on the cleaning station storage and leave them to air dry. → Drying time can be minimized by wringing out the rollers beforehand. → Also clean the floor head cover and waste water tank if the device is not going to be used further. → Clean the roller drive with a moist cloth.

Detergents and care products

ATTENTION

The use of unsuitable cleaning and disinfecting agents can damage the appliance and will void the warranty.

Note

Add cleaning or disinfecting agent as required.

→ When dosing the detergent and care product, follow the manufacturer's dosage instructions. → To prevent foaming, first fill the fresh water tank with water then cleaning or disinfecting agent. To avoid exceeding the "MAX" fill level on the fresh water tank, leave room for the cleaning or disinfecting agent when filling with water.

Troubleshooting

Often, failures have simple causes and you can do the troubleshooting yourself using the following overview. If you are in doubt or if the failure is not listed here please contact the authorized customer service.

Battery is not charging

■ Charging plug/mains plug not correctly connected. → Connect charging plug/mains plug correctly.

The device cannot be switched on

■ Battery is empty. → Charge the device. - Check whether the charging cable is still plugged into the device. → Take out charging cable, operation is not possible while charging cable is plugged in.

LED fault display

Lowermost LED flashes when the device is switched on and does not start.

■ Battery is empty. → Charge the device.

All LEDs flash quickly simultaneously.

■ The device has a motor blockage (e.g. due to excessive pressure on the rollers or through movement into a wall/corner). → Switch on/off the appliance again.

or

■ Use of wrong or defective mains plug. → Use original mains plug/replace defective mains plug.

The three LEDs light up sequentially in a 1-second cycle.

■ Device too hot during use (e.g. when operating in high ambient temperatures). → Take a break and let the device cool down. ■ If the device also switches off: → Take a break and let the device cool down. → The device can only be switched on again once it has cooled down enough.

Rollers are too dry

Rollers are not being sufficiently moistened. → Moisten the rollers by moving back and forth over the same position.

The filter under the fresh water tank is incorrectly fitted or not fitted at all.

→ Ensure that the filter under the fresh water tank is correctly fitted in the device. The foam with the yellow pin in the middle must point upwards.

Note

If the filter is not present, it can be ordered as a spare part.

For information about accessories and spare parts, please visit www.kaercher.com.

Appliance is not sucking up dirt

No water in the fresh water tank.

→ Refill water. Fresh water tank does not fit properly in the device. → Insert the fresh water tank so that it sits snugly in the appliance. Cleaning rollers missing or not fitted correctly. → Fit the cleaning rollers or turn them onto the roller holder up to the mechanical stop.

Cleaning rollers are contaminated or worn.

→ Clean the cleaning rollers. or → Replace the cleaning rollers.

The detergent has been forgotten, an incorrect dosage is being used or the incorrect detergent is being used

→ Use only KÄRCHER detergent and be sure to use the correct dosage.

Floor head cover not installed correctly

→ Check that the floor head cover is correctly seated. For this, remove the cover and then fit it back in place.

Formation of foam in the floor head and on the floor

Note

Slight foam formation in the floor head during operation is normal and does not impair functionality. Further measures are only necessary when there is excessive foam formation (e.g. streaks of foam on the floor).

Incorrect detergent or incorrect dosage.

→ Use only KÄRCHER detergent and be sure to use the correct dosage.

Device operation is based on the cleaning rollers removing dirt. Dirt and detergent residues from floor coverings collect in the waste water tank. This can lead to foam formation under some circumstances.

→ Clean the waste water tank, floor head cover and cleaning rollers.

Poor cleaning result

The rollers are dirty.

→ Clean the rollers. Rollers are not being sufficiently moistened. → Moisten the rollers by moving back and forth over the same position. Incorrect detergent or incorrect dosage. → Use only KÄRCHER detergent and be sure to use the correct dosage. Foreign detergents are present on the floor. → Remove all detergent residues from the rollers using water. → Clean the floor several times using the device and clean rollers, without using detergent. This removes detergent residues from the floor

Rollers do not turn

Rollers are blocked.

→ Remove rollers and check if an object has become stuck in the rollers. → Check that the rollers are screwed in as far as they will go onto the roller holder. → Check that the floor head cover is correctly seated. For this, remove the cover and then fit it back in place.

Water vacuuming not optimum

Floor head cover not installed correctly

→ Check that the floor head cover is correctly seated. For this, remove the cover and then fit it back in place.

The rollers are worn out.

→ Replace the rollers.

Appliance is leaking waste water.

Waste water tank is overfilled.

→ Empty the waste water tank right away. Waste water tank does not fit properly in the appliance. → Check that the floor head cover is firmly seated on the waste water tank. → Check that the waste water tank flaps are correctly closed.

Removing the handle from the basic unit

ATTENTION

Do not remove the handle from the basic unit once it has been assembled.

The handle may only be removed from the basic unit if the unit is sent out for service purposes.

Illustration 27

See illustration at the end of the operating instructions

→ Insert screwdriver at a 90 degree angle in the small opening at the rear side of the handle and remove handle.

ATTENTION

Please ensure that the connection cable between the basic unit and the handle are not damaged.

Pull carefully to avoid damaging the device.

Technical specifications

Electrical connection

Voltage 100-240 V1~50-60 Hz

Protection class IPX4

DeviceIII
Protective class

Charger protection class II

Rated power of appliance 40 W

Nominal battery voltage 7.2-7.4 V

Battery type Li-Ion

Operating time with full charge 20 min

Charging time for empty battery 4 h

Charger initial voltage: 9.5 V

Output current, charger 0,6 A

Performance data

Roller revolutions per minute 500 rpm

Filling quantity

Fresh water tank 360 ml
waste water tank140 ml

Dimensions

Weight (without accessories and cleaning fluids)2,4 kg
Length305 mm
Width226 mm
Height1220 mm

Subject to technical modifications!

Contents

Contents FR 6

www.kaercher.com/REACH

⚠️DANGER

First Empty Kitty Water TankKärcher EWM 2 Premium - ⚠️DANGER - 1

Kärcher EWM 2 Premium - ⚠️DANGER - 2

Tianhelli Fresh Water TankKärcher EWM 2 Premium - ⚠️DANGER - 3

ATTENTION

www.kaercher.com/REACH

Supply

⚠ DANGER

⚠ DANGER

First Empty Kitty Water TankKärcher EWM 2 Premium - ⚠ DANGER - 1

Kärcher EWM 2 Premium - ⚠ DANGER - 2

Hankbell River Water TankKärcher EWM 2 Premium - ⚠ DANGER - 3

NOTE

Dirty water tank is too full.

→ Empty the dirty water tank immediately.

www.kaercher.com/REACH

www.kaercher.com/REACH

⚠️ DANGER

Scope of delivery

⚠️DANGER

Scope of delivery

The scope of delivery for the device is shown on the packaging. Check that the contents of the package are complete when unpacking.

⚠️DANGER

Kärcher EWM 2 Premium - ⚠️DANGER - 1

Kärcher EWM 2 Premium - ⚠️DANGER - 2

NOTE

⚠️DANGER

Delivery

⚠️DANGER

Packaging

⚠️ DANGER

www.kaercher.com/REACH

Scope of delivery

First Empty Kitty Water TankKärcher EWM 2 Premium - Scope of delivery - 1

Kärcher EWM 2 Premium - Scope of delivery - 2

Kärcher EWM 2 Premium - Scope of delivery - 3

CAUTION

www.kaercher.com/REACH

Scope of delivery

⚠️ DANGER

www.kaercher.com/REACH

Scope of delivery

⚠ DANGER

First Empty Kitty Water TankKärcher EWM 2 Premium - ⚠ DANGER - 1

Kärcher EWM 2 Premium - ⚠ DANGER - 2

Kärcher EWM 2 Premium - ⚠ DANGER - 3

CAUTION

www.kaercher.com/REACH

Scope of delivery

⚠DANGER

www.kaercher.com/REACH

Scope of delivery

The scope of delivery of your device is shown on the packaging. When unpacking the machine, check that the contents are complete.

⚠️DANGER

First Empty Kitty Water TankKärcher EWM 2 Premium - ⚠️DANGER - 1

Kärcher EWM 2 Premium - ⚠️DANGER - 2

Hankbell River Water TankKärcher EWM 2 Premium - ⚠️DANGER - 3

CAUTION

www.kaercher.com/REACH

Scope of delivery

⚠️ DANGER

www.kaercher.com/REACH

Items supplied

⚠ DANGER

The English Little Water TableKärcher EWM 2 Premium - ⚠ DANGER - 1

Kärcher EWM 2 Premium - ⚠ DANGER - 2

Brennstell River Water TankKärcher EWM 2 Premium - ⚠ DANGER - 3

ATTENTION

www.kaercher.com/REACH

Scope of delivery

⚠DANGER

www.kaercher.com/REACH

Scope of delivery

⚠ DANGER

www.kaercher.com/REACH

Scope of delivery

The contents of your device's delivery are shown on the packaging. Before removing the device from the packaging, check that the contents are complete.

If accessories are missing or have been damaged during transport, please inform your dealer.

Spare parts

⚠ DANGER

www.kaercher.com/REACH

Delivery contents

⚠️ DANGER

www.kaercher.com/REACH

Accessory kit

⚠️ DANGER

Mounting the roller

Figure 3

www.kaercher.com/REACH

Delivery contents

⚠️ DANGER

www.kaercher.com/REACH

Delivery contents

⚠ DANGER

Kärcher EWM 2 Premium - ⚠ DANGER - 1

Kärcher EWM 2 Premium - ⚠ DANGER - 2

DÉMESIO

www.kaercher.com/REACH

Scope of delivery

First Empty Kitty Water TankKärcher EWM 2 Premium - Scope of delivery - 1

Kärcher EWM 2 Premium - Scope of delivery - 2

Hankbell Fresh Water TankKärcher EWM 2 Premium - Scope of delivery - 3

WARNING

www.kaercher.com/REACH

⚠️DANGER

www.kaercher.com/REACH

⚠DANGER

www.kaercher.com/REACH

Scope of delivery

⚠ DANGER

⚠ DANGER

⚠️DANGER

THANK YOU!

MERCI! DANKE! iGRACIAS!

Kärcher EWM 2 Premium - MERCI! DANKE! iGRACIAS! - 1

Register your product and benefit from many advantages.

www.kaercher.com/welcome

Kärcher EWM 2 Premium - MERCI! DANKE! iGRACIAS! - 2

Kärcher EWM 2 Premium - MERCI! DANKE! iGRACIAS! - 3

Rate your product and tell us your opinion.

www.kaercher.com/dealersearch

Alfred Kärcher SE & Co. KG

Alfred-Kärcher-Str. 28-40

71364 Winnenden (Germany)

Tel.: +49 7195 14-0

Fax: +49 7195 14-2212

QR code image with a central logo, likely linking to a digital resource or website.

Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : Kärcher

Model : EWM 2 Premium

Category : Vacuum Cleaner