RMCM30E - Multi-cooker Redmond - Free user manual and instructions

USER MANUAL RMCM30E Redmond

START KEEP WARM CANCEL MENU COOK TIME TIMER RICE / GRAIN PILAF FRY OATMEAL / DESSERT BAKE / BREAD STEW BEANS STEAM / BOIL SOUP KEEP WARM YOGURT / DOUGH A24 Carefully read all instructions before operating and save them for future reference. By carefully following these instructions you can considerably prolong the service life of your appliance. IMPORTANT SAFEGUARDS The manufacturer is not responsible for any failures arising from the use of this product in a manner inconsistent with the technical or safety standards.

This appliance is intended to be used in house- hold and similar applications such as: staff kitchenareasinshops,ofcesandotherwork- ing environments; farm houses; by clients in hotels, motels and other residential type envi- ronments; bed and breakfast type environments.

Before installing the appliance, check that the device voltage corresponds with the supply voltage in your home (refer to rating plate or technical data).

While using the extension cord, make sure that itsvoltageisthesameasspeciedonthe device. Using different voltage may result in a reorotheraccident,causingappliancedam- age or short circuit.

The appliance must be grounded. Connect only to a properly installed wall socket. Failure to do so may result in the risk of electrical shock. Use only grounded extension cords. CAUTION! During use the appliance becomes hot! Care should be taken to avoid touching the housing, bowl, or any other metal parts while operating. Make sure your hands are protected before handling the device. To avoid possible burns, do not lean above the open appliance.

Always unplug the device after use, before cleaning or moving. Never handle plug with wet hands. Do not pull power cord to discon- nect from outlet; instead, grasp plug and pull to disconnect.

• Keep the power cord away from hot surfaces (gas or electric ovens) or sharp edges. Do not let cord hang over edge of table or counter. Remember: damaging the cord may lead to a failure that will not be covered by the war-5 GBR Multicooker RMC-M10 / RMC-M20 / RMC-M30 ranty. If the cable is damaged or requires replacing, contact an authorized service cen- ter only to avoid all risks.

Never place the device on soft surfaces to keep ventilation slots clear of any obstruction.

Do not operate the appliance outdoors, to pre- vent water or any foreign object or insect from getting into the device. Doing so may result in serious damage of the appliance.

Always unplug the device and let it cool down before cleaning. Follow cleaning and general maintenance guidelines (p. 7) when clean- ing the unit. DO NOT immerse the device in water or wash it under running water!

• This appliance can be used by children aged from 8 years and above and persons with re- duced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Keep the appliance and its cord out of reach of children aged less than 8 years. Cleaning and user main- tenance shall not be made by children without supervision.

• Anykindsofmodicationsoradjustmentsto the product are not allowed. All the repairs should be carried out by an authorized service center. Failure to do so may result in device and property damage or injury.6

Technical Specications Model RMC-M10 RMC-M20 RMC-M30 Power 500 W 800 W 900 W Voltage 220–240 V, 50 Hz Bowl capacity 3 L 5 L 6 L Bowl coating Non-stick Display LED, digital Steam valve Removable Programs

3. "FRY" program indicator

4. "OATMEAL/DESSERT" program indicator

5. "YOGURT/DOUGH" program indicator

6. "BAKE/BREAD" program indicator

7. “KEEP WARM / CANCEL” button interrupts cooking program, cancels

all settings, and disables/reactivates the Reheat function

“TIMER” button is used to enter the time setting mode in Preset function

9. “START” button starts the cooking program

15. "STEW" program indicator

16. "MENU“ button is used to select an automatic cooking program

17. “COOK TIME” button sets the cooking time

I. PRIOR TO FIRST USE

Carefully unpack the device, remove all packaging materials and stickers except the one with the unit’s serial number. The absence of the serial number will deprive you of your warranty benets. Wipe all interior and exterior surfaces of the unit with a soft, damp cloth. Washthebowlinwarmsoapywater.Rinseanddrythoroughly.Odoronrst use of the appliance is normal. In such case, clean the device (p. 9). CAUTION! Do not use the appliance in case of any malfunctions.

Before Use Placethedeviceonaat,stable,andhardsurfaceawayfromanyobjectsor cabinets that could be damaged by steam, humidity, or high temperatures. Before operating, make sure that the outer and inner parts of the multi- cooker have no dents, cracks or any other visible damages. There should not be any obstructions between the heating element and the bowl. Setting the Cooking Time Multicookers REDMOND RMC-M10/RMC-M20/RMC-M30 allow manually ad- justing the cooking time, set by default for each program. Setting interval and range of cooking time settings depend on the program of cooking chosen. To adjust the time:

1. Press “MENU” button repeatedly to select the program. Default time

for each program is displayed.

2. Use “COOK TIME” button to adjust the cooking time within the range

of the program chosen. Press and release to advance one digit at a time or hold the button down to scroll through the digits until the desired time is selected. Once you reach the maximum setting the count starts from the beginning. IMPORTANT! Manually changing the cooking time, consider setting time range and setting interval of a chosen program, given in the table of default settings (p. 9). Preset Function Preset function allows you to delay a program for a period of time up to 24 hours.

1. Press “MENU” button repeatedly to select the program.

Use “COOK TIME” button to set the hours. Press and release to advance one digit at a time or hold the button down to scroll through the digits. Once you reach the maximum setting the count starts from the beginning.

4. Use “MENU” button to set the minutes. Press and release to advance

one digit at a time or hold the button down to scroll through the digits. Once you reach the maximum setting, the count starts from the beginning.

IMPORTANT! It is not recommended to use Preset function if dairy or perishable products are being used (eggs, fresh milk, meat, cheese, etc.). Preset function is not available in “FRY” program. This is a non-volatile memory unit. In case of a short term power cut-off all settings will be saved. Keep Warm Function Keep Warm function is being activated automatically at the end of the cooking program. It allows maintaining the temperature of 70–75°C for a period of time up to 24 hours. Keep Warm countdown is displayed. Press “KEEP WARM / CANCEL” button to disable the function. “KEEP WARM” indica- tor goes off. Keep Warm function is not available in “JOGURT/DOUGH” program. Reheat Function To reheat a cold meal:

1. Fill the bowl with ingredients and place it inside the device. Make

surethatthebowlandtheheatingelementttightly.

2. Close the lid until it clicks into place and plug in the unit.

3. Press “KEEP WARM / CANCEL” button. Corresponding indicator lights

up and reheating process starts. The meal will be warmed up to 70- 75°C and the temperature will be maintained for up to 24 hours.

4. To cancel the function press “KEEP WARM / CANCEL”. Function indica-

tor goes off. IMPORTANT! The function may operate for a period of 24 hours, however, we recommend using it moderately, because a prolonged thermal exposure may affect avor characteristics or dry out the meal. Standard Operating Procedure for Automatic Programs

1. Measure the ingredients according to the recipe and put them in the

bowl. Make sure that all ingredients including liquid are below the scale mark indicating maximum capacity.

2. Place the bowl inside the device. The bowl and the heating element

3. Close the lid until it clicks into place. Plug in the unit.

4. Press “MENU” button repeatedly to select the cooking program (cor-

responding indicator lights up).

5. Use “COOK TIME” button to adjust the time set by default for each

Press “START”. Set program starts running and the countdown begins. ”STEAM/BOIL” program countdown begins only when the water comes to a full boil.

8. When cooking time expires the device makes an audible sound. Depending on the program chosen or on your

personal settings the device either enters the Keep Warm mode (“KEEP WARM / CANCEL” button indicator lights up), or switches off (button indicator goes off). Keep Warm function is not available in “YOGURT/DOUGH” program.

9. To interrupt or to cancel the program or to disable the Keep Warm function press “KEEP WARM / CANCEL”.

"RICE/GRAIN" This program is recommended for cooking rice and other grains, hot cereals, and various children’s meals. Default time for the program is 28 minutes. Manual time settings range from 5 minutes to 1 hour 30 minutes with 1 minute intervals. "PILAF" This program is recommended for cooking various types of rice pilafs. Default time for the program is 1 hour. Man- ual time settings range from 5 minutes to 2 hours with 5 minute intervals. "FRY" This program is recommended for frying meat, poultry, vegetables, and seafood. Default time for the program is 15 minutes. Manual time settings range from 5 minutes to 1 hour with 1 minute intervals. Frying with an open lid is allowed. Preset function is not available in this program. "OATMEAL/DESSERT" This program is recommended for cooking various hot cereals using milk, making jams, jellies, and desserts. Default time for the program is 33 minutes. Manual time settings range from 5 minutes to 1 hour and 30 minutes with 1 minute intervals. “OATMEAL/DESSERT” program is recommended for cooking various oat porridges using pasteurized low fat milk. To avoid boiling away, we recommend you do the following:

• rinse grain thoroughly before cooking;

• grease the sides of the bowl with butter;

• follow the proportions suggested in the recipe book, increase or reduce amount of ingredients proportionally;

• using whole milk dilute it by half with water. "YOGURT/DOUGH" Thisprogramisrecommendedformakinghomemadeyogurtsandforproongdough.Defaulttimefortheprogram is 8 hours. Manual time settings range from 5 minutes to 12 hours with 5 minute intervals. Keep Warm function is not available in this program. "BAKE/BREAD" This program is recommended for baking cakes, pies, puddings, and various kinds of bread. Default time for the program is 1 hour. Manual time settings range from 20 minutes to 4 hours with 5 minute intervals. "STEW" This program is recommended for stewing vegetables, meat, poultry, seafood, for making jellied meat and aspic. Default time for the program is 40 minutes. Manual time settings range from 20 minutes to 12 hours with 5 minute intervals. "BEANS" This program is recommended for cooking beans. Default time for the program is 35 minutes. Manual time settings range from 5 minutes to 2 hours with 5 minute intervals. "SOUP" This program is recommended for cooking various soups and broths. Default time for the program is 1 hour. Manual time settings range from 15 minutes to 8 hours with 5 minute intervals. "STEAM/BOIL" Thisprogramisrecommendedforcookingvegetables,sh,meat,children’smeals,andvarioussidedishesbysteam- ing or boiling. Default time for the program is 15 minutes. Manual time settings range from 5 minutes to 2 hours with 5 minute intervals. To steam:

1. Pour 500–600 ml of water in a bowl. Place the steaming container in.

2. Measure ingredients following the recipe provided, and put them into the container.

3. Follow steps 2–9 of “Standard operating procedure for automatic programs”.

• Makes cheese, cottage cheese

• Makes and warms up baby food

Additional accessories can be purchased separately. Information on the assortment, pricing, and compatible acces- sories is available through our authorized dealer in your country. RAM-CL1 — bowl extraction tongs Use tongs for convenient extraction of the bowl out of the device. The tongs may be used with multicookers from other manufacturers. RAM-G1 — the set of 4 yogurt jars with date-dials on the covers Use the set to prepare various yogurts. Each jar is provided with a date-dial, allowing you to control expiration dates. The set may be used with multicookers from other manufacturers. RHP-M1 — ham maker for RMC-M20/RMC-M30 Designedforcookingham,rollsandotherdelicaciesofmeat,poultryorshwiththeadditionofvariousspices.It may be used with multicookers from other manufacturers, in the oven or in a pan aerogrill with appropriate volume. RB-A300 — non-stick coated bowl for RMC-M10 Capacity: 3 L. The bowl features excellent non-stick and thermal conductivity properties. It is suitable for product storage and oven use (below 260°C). Ceramic coated bowles by ANATO® (Korea): RB-C302 (3 L, for RMC-M10), RB-C502 (5 L, for RMC-M20), RB-C602 (6 L, for RMC-M30) The ceramic bowl has excellent non-stick and thermal conductivity properties. It was especially designed for baking, frying and cooking hot cereals. Suitable for product storage and oven use. RB-A503 — non-stick coated bowl by DAIKIN ® (Japan), for RMC-M20 Capacity: 5 L. Non-stick coating of the bowl is scratch-resistant and features excellent thermal conductivity proper- ties. It was especially designed for frying, baking, and cooking hot cereals. The bowl is suitable for product storage and oven use. RB-S500 — steel bowl for RMC-M20 Capacity: 5 L. The bowl features excellent non-stick and thermal conductivity properties. Recommended for making various soups and jams. Suitable for blender and mixer use to prepare fruit and vegetable purees and cream soups. RB-A600 — non-stick coated bowl for RMC-M30 Capacity: 6 L. The bowl features excellent non-stick and thermal conductivity properties. It is suitable for product storage and oven use (below 260°C).

This chapter familiarizes you with the practical tips and solutions to some common problems you may experience when using the multicooker.

THE DISH IS UNDERCOOKED

Possible Causes Solving the Problem The lid of the device was either open or was not closed properly.

• Try to avoid opening the lid while cooking.

• Close the lid until it clicks into place. Make sure that the rubber sealing ring located on the inner side of the lid is not deformed or damaged in any way.8 Cooking temperature was not observed because the bowl and the heatingelementdidnotttightly.

There should not be any foreign objects between the lid and the housing of the device, remove if any.

• Alwaysmakesurethattheheatingelementiscleanandtstightly with the bowl before cooking.

• Wrong ingredients or settings were chosen.

General proportions were not observed, the size of the ingredients was too large.

• Wrong time settings.

• Chosen recipe is not appropriate for the device.

• We recommend using recipes adjusted for the device. Choose proven recipes only.

Set the time and cooking program, choose ingredients, proportions, and the size of ingredients according to the recipe. Steaming: the amount of water in the bowl is too little to provide enough steam. Use the amount of water recommended. If in doubt, check the water level while steaming. Frying: Too much moisture inside the bowl.

Frying ingredients add an amount of oil enough just to cover the bottom of the bowl.

• Follow recommendations given in the recipe while deep frying. Too much oil was added. Donotclosethelidofthedevicewhilefryingunlessspeciedintherecipe. Using frozen ingredients defrost and drain before frying. Cooking: the water boiled away during preparation of foods with high acidity. Certain products need to be processed before cooking: washed, browned, etc. Follow recommendations given in the recipe. Baking (dough did not bake through): Too much dough in the bowl. Use a smaller amount of dough. Proofed dough has reached the inner lid and covered the steam valve.

• Take the baked product out of the unit, turn it over and place back. Bake until ready.

• Next time use smaller amount of dough.

THE DISH IS OVERCOOKED

Possible Causes Solving the Problem Wrong ingredients, wrong size of ingredients or time settings.

• We recommend using the recipes adjusted for your model. Try choosing proven recipes only.

Set the time and cooking program, choose ingredients, propor- tions, and the size of ingredients according to the recipe. The dish remained in the unit with the “Keep Warm” on for too long after it’s been cooked. We recommend using the “Keep Warm” function moderately. If your device features the function of disabling the “Keep Warm” in advance, use it to avoid the problem.

LIQUID BOILS AWAY DURING COOKING

Possible Causes Solving the Problem Milk boils away. Depending on the quality of milk used, it may boil away. To avoid this, we recommend using only ultra-pasteurized milk with the fat content of 2.5% or less. Dilute milk with water if needed.

• Ingredients were not properly processed (washed poorly, etc.)

We recommend using the recipes adjusted for the device. Try choosing proven recipes only. Set the time and cooking program, choose ingredients, proportions, and the size of ingredients according to the recipe.

• Wholegrains,meat,sh,andseafoodneedtoberinsedthor- oughly before cooking.

Possible Causes Solving the Problem

• The bowl was not properly washed after last use.

• Non-stick coating is damaged. Make sure that the bowl is clean and has no coating defects before cooking. General amount of ingredients is smaller than recommended. Use proven recipes, adjusted for the device. Cooking time was too long. Reduce the cooking time or follow recommendations given in the recipe adjusted for your model. Frying: oil was not added; the ingredients have not been stirred or turned over. Frying products add amount of oil enough just to cover the bottom of the bowl. Stir ingredients thoroughly while frying or turn over as required. Stewing: not enough liquid. Add more liquid. Avoid opening the lid while stewing. Cooking: not enough liquid (proportions were not observed). Follow recommended ratio of liquids to solids while cooking. Baking: the bowl was not greased before baking. Grease the bottom and sides of the bowl with butter or oil before baking (do not pour oil inside).

INGREDIENTS LOOSE THEIR SHAPE WHEN COOKED

Possible Causes Solving the Problem Ingredients have been over stirred. Frying foods, do not stir the ingredients more often than every 5-7 minutes. Cooking time was too long. Reduce cooking time or follow recommendations given in the recipe adjusted for the device.

BAKED GOODS ARE OVERLY MOIST

Possible Causes Solving the Problem Improper ingredients causing excess moisture have been used (juicy fruits or vegetables, frozen berries, sour cream, etc.) Use ingredients according to the recipe. Try to avoid using ingredients causing excess moisture or use them in smaller amounts. Baked product has been left in the unit with the closed lid for too long. We recommend taking baked product out of the unit right after the bakingcyclenishesorleavingitonthe“KeepWarm”forashort period of time only.

BAKED GOODS DO NOT RISE

Possible Causes Solving the Problem Eggs and sugar were poorly whipped. Use proven recipes adjusted for the device. Choosing, measuring, and processing ingredients follow recommendations given in the recipe. The dough stayed for too long before being baked. Theourwasn’tsiftedorthedoughwaspoorlykneaded. Wrong ingredients. Wrong recipe. Certain REDMOND multicookers feature an overheat protection in “STEW” and “SOUP” programs. In case there is no liquid in the bowl, the device automatically interrupts the program and switches to “Keep Warm”. Table of Recommended Steaming Time for Various Products Product Weight, g/pcs Water, ml Cooking time, minutes

Before you start cleaning the device, make sure that it is unplugged and has cooled down. Use soft cloth and mild soaptoclean.Werecommendcleaningtheapplianceaftereachuse.Priortorstuseorinordertoremovetheodor, boil half a lemon for 15 minutes using “STEAM/BOIL” program. Do not use a sponge with a hard or abrasive surface; solvent and abrasive cleaning methods (gasoline, acetone) are not allowed. Do not immerse the device in water or wash it under running water. Clean the housing as needed, following cleaning and general maintenance guidelines provided. We recommend cleaning inner aluminum lid after each use. It is recommended to clean the bowl after each use. The bowl is dishwasher safe. By the end of cleaning, wipe the bowl dry. The steam valve needs to be cleaned after each use. The steam valve can be taken off from the inner or outer side of the lid (depending on the model). Gently, without effort pull the steam valve to- wards yourself in order to remove it from the outer side of the lid. Disassemble and rinse under running water. Let the valve dry, carry out the assembly in return sequence and install back into place. Gently turn the steam valve counterclockwise in order to remove it from the inner side of the lid. Rinse the valve under running water, let it dry and install back into place, by turning clockwise. Clean the condensation collector, located on the housing of the device after each use. Gently press the lower part of the collector or hold it by its sides (depending on the model) and gently pull it towards yourself to remove. Pour the condensate out, wash the collector and install it back into place. Condensation may sometimes accumulate in the special cavity around the bowl. Remove it with cloth or tissue.

VII. BEFORE ADDRESSING A SERVICE CENTER

Error code Error description Error handling Е1–Е4 System error; system board or heating element malfunc- tion; the lid was not closed properly. Close the lid tightly. If this does not eliminate the error, address an authorized service center. Е5 Automatic protection against overheating activated. Do not operate the device without the bowl installed! Disconnect the device and let it cool down within 10–15 minutes. Add water/broth and continue. If this does not eliminate the error, address an authorized service center. Problem Possible Cause Solving the problem The unit does not switch on. Voltage supply failure. Check the voltage supply. The meal is taking too long to cook. Voltage supply interruption. Check the voltage supply. The bowl is installed with a distortion. Install the bowl properly. There is a foreign object between the bowl and the heating element. Remove the foreign object. The heating element is dirty. Unplug the device and let it cool down. Clean the heating element.

VIII. PRODUCT WARRANTY

We warrant this product to be free from defects for a period of 2 years from the date of purchase. If the appliance fails to operate properly within the warranty period and is found to be defective in material or workmanship, we will repair or replace it free of charge. This warranty comes into force only in case an original warranty service coupon with a serial article number and an accurate impress of the company of the seller proves the purchase date. This limited warranty does not cover damage caused by the failure to use this product for its normal purpose or in ac- cordance with the instructions on the proper use and maintenance of the product or any kind of repair works. Do not try to disassemble the device and keep all package contents. This warranty does not cover normal wear of the deviceanditsparts(lters,bulbs,ceramicandTeoncoating,rubberpartsetc.). Service life of the product, established by the manufacturer is 5 years from the date of purchase, provided that the unit is used and maintained in accordance with the user manual and applicable technical standards. The packaging, user manual, and the device itself may not be treated as household waste. Instead, it shall be taken to the applicable collection point for the recycling of electrical and electronic equipment.10 Avant la première utilisation de cet article lisez attentivement son manuel d’utilisation et le con- server pour référence ultérieure. L’utilisation cor- recte de l’appareil peut prolonger considérable- ment sa durée de vie.

5. YOGURT/DOUGH (IOGURTE /

VED KOGNING KOGES PRODUKTEN OVER

BAKET HAR INTE STIGIT UPP

OATMEAL/DESSERT (KASZA NA

. . Produced by Redmond Industrial Group LLC, USA 1801 S Treasure Drive, 515, North bay Village, Florida 33141, USA www.redmond-ig.com Made in China