C904IP.2 - Surveillance Camera SMARTWARES - Free user manual and instructions
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USER MANUAL C904IP.2 SMARTWARES
EASY TO INSTALL outdoor pan & tilt IP camera
C904IP.2 Manual Thank you for your purchase of the C904IP.2 network camera. We recommend that you carefully read this manual before use in order to use your camera as quickly and easily as possible. You can nd the illustrations from this manual prior to this chapter. www.smartwares.eu
1. Preventive measures and safety
instructions 1.1. Safety symbols used
Warning! A warning indicates the risk of (serious) damage to the user or the product if the user does not carry out the procedures with care. Please note! A comment makes the user aware of possible problems. Tip: A tip makes the user aware of convenient functions and additional options.
Warning! Do not install the product in any place that might be exposed to extreme heat or cold.
Warning! Before beginning assembly, check to make sure there are no electrical wires or water pipes running through the wall where you want to drill.
Warning! By removing the plug from the power outlet, you immediately cut o power to the product; then contact the Smartwares service desk when:
- the product's hardware components are open, drilled through, damp or have suered a hard fall;
- the adapter's power cable is frayed or open, so that the metal is showing;
- the adapter housing is damaged;
- the adapter has come in contact with moisture or liquid;
- the glass of the camera is cracked or broken;
Warning! It is not permitted to open the product yourself or to have it opened, neither is it permitted to repair the product yourself or to have it repaired. This will void the warranties. Please let any maintenance be carried out by certied maintenance personnel.
Warning! Only use original accessories from the manufacturer.
Warning! Keep the product out of reach of children.
Warning! Disconnect the device from all power sources before cleaning it.
Warning! Use a clean, dry cloth to clean the product.18
Warning! Do not use any abrasive agents, corrosive cleaning products or any substances that contain bleach or solvents to clean the product.
Warning! Remove the adapter from the power outlet during storms, lightning and whenever the product will not be used for a longer period of time. Please note! Install the product as indicated in this manual. If in doubt, consult a recognised technician and always take account of local installation codes and regulations. Please note! The camera should be kept out of direct sunlight. Please note! Do not point the camera at bushes, tree branches or other moving objects. Please note! The product must not be discarded as unsorted municipal waste, it must be disposed of separately. Please note! Find out about the options in your region for disposing of the product after use. Do not throw away electrical appliances or components, but see whether the product (components) can be turned in, recycled or reused. Please note! Wireless systems can be aected by interference from wireless telephones, microwave ovens and other wireless devices that operate in the 2.4 GHz range. Keep the product at least 3 metres away from any possible sources of interference during installation and operation. Please note! The camera is not able to view through glass at night. Keep this in mind when positioning it.
The C904IP.2 is a security camera that makes it possible to view surveillance images via a local network, an Internet connection or the "ELRO Install" App on your smartphone. The C904IP.2 can be connected either through an Ethernet cable or a Wi-Fi connection. The camera can make video recordings during the day. Two electrical rotary shafts let you rotate the camera 355 degrees remotely. You can also choose for this to be done fully automatically. The camera is also tted with motion detection and a circuit can be established using the I/O port.
3. Technical specications
3.1. General product specications Sensor: 1/4" Colour CMOS Sensor Resolution: 640 x 480 pixels (300k pixels) Lens: 4-9 mm Optical zoom: 3x Camera range: 355 degrees horizontal, 90 degrees vertical Minimal brightness: 0.5Lux Video compression: MJPEG Images per second: 15fps(VGA), 30fps(QVGA) Power source: 230VAC/5VDC/2A Adapter Energy consumption: 5W (Max.) Temperature: -10°C ~ 40°C (14°F~104°F)19 Minimal system requirements: CPU: 2.0 GHZ or higher Memory: 256 MB or higher Video card: 64 MB or higher Supported OS: Windows 98/ME/2000/XP/Vista/7/8 Supported browsers: IE6.0-10.0, Firefox, Safari, Google Chrome Supported mobile OS: iOS 4.3 and higher / Android 2.1 and higher Certication: CE, FCC, RoHS, R&TTE Warranty: Limited 3-year warranty 3.2. Main component parts
2. Removable antenna
3. 4 assembly screws and plugs
4. Camera installation
4.1. Connecting the camera
- Unscrew the dome of the camera
and screw the dome back on.
- Screw the antenna into the antenna port
- Connect the adapter cable to the DC connection of the camera
. Then insert the adapter plug into the power outlet.
- Connect the included ethernet cable to the network port of the camera
. Connect the other end of the ethernet cable to your router. The green LED on the ethernet port will light up when the camera is connected to the network. You can now operate your IP Camera using your smartphone or PC. Go to section 4.2 for use with smartphone and go to section 4.3 for installation on your PC.20 4.2. Settings for smartphone use Attention! To use the "ELRO INSTALL" App, you need a smartphone with internet access. To set up your camera using Android, go to section 4.2.1.. To set up your camera using iOS, go to section 4.2.2..
- Download the App: "Elro Install" via Google Play and install it.
- Start the App. The start screen of the app appears.
- Press the "Click here to add camera" option. The "Add camera" menu appears.
Next, scan the QR code on the bottom of your camera. You can also choose to manually enter the code behind "UID".
You can nd this code under the QR code on your IP camera.
- Next, enter the code: 000000 after "Security code".
- After "Name" enter the name you want to assign to the camera.
Your camera has been added to your phone and will appear on the start screen of your App.
On this you can see if the camera is connected (ONLINE)
or if it is not connected (OFFLINE).
- Download the App "Elro Install" from the App Store and install it.
- Start the App. The start screen of the app appears.
The "Add camera" menu appears.
Next, scan the QR code at the bottom of your camera.
- You can also choose to manually enter the code of your camera. To do this, press the "Add" button.
Next, enter the code of your camera behind "UID".
You can nd this code under the QR code on your IP camera.
- Next, enter the code behind "Password": 000000.
- After "Name" enter the name you want to assign to the camera.
Your camera has now been added to your App and will appear on the home screen of your App.
Here you can see if the camera is connected ONLINE)
or not connected (OFFLINE).
- For instructions on placing your camera go to section 4.6.
- For instructions on using your camera with the App go to chapter 5. 4.3. Install your camera on your PC
- Insert the included CD-ROM into your computer.
- Launch "IPCamSetup.exe" from the CD-ROM.
- Go through the installation by double clicking on "Next".
- Complete the installation by clicking on "Restart computer".21 The IP camera tool is now installed on your computer. You will nd the shortcut on your desktop. Please note! Do not remove this shortcut! You will have to re-install the IP camera tool if you do. 4.4. Linking to your camera Please note! To be able to use the IP camera's full functionality, you have to use Internet Explorer 6 or higher (32 bit) and select ActiveX Mode. It is not possible to create audio or video recordings in other web browsers. Please note! If you opt for the ActiveX mode there is a possibility that you will not have any picture yet. If this is the case, perform the following steps:
- In Internet Explorer, go to: Tools-> Internet options-> Security settings ->Custom level
- Change the deactivated options to "Questions" under the ActiveX control elements and insertion applications. If the "Questions" option is not available, tick "Activate". See also:
Tip: if you wish to use a dierent web browser than the standard browser, copy the link from the open browser to a browser of your choice.
- Start the IP Camera Tool via the "IP camera tool" shortcut on your desktop. The IP camera tool automatically searches for the IP camera(s) connected to your network. A window opens
. This window displays all your IP cameras. If no cameras are connected, the window will remain empty.
- Double click on the camera you want to use. In your standard web browser, an identication window will open up asking for your user name.
- For the user name, enter "admin" and click on "sign in". You do not need to enter a password. A menu will open
. You can choose from the following options: ActiveX Mode: Internet Explorer Server Push Mode: Safari, Firefox and Google Chrome VLC Mode: Internet Explorer, Safari, Firefox, Google Chrome and Opera Please note! You have to download the VLC player for VLC Mode. Sign in mobile phone: Access with a mobile browser
- Click on "Sign In" under the option that applies to your web browser. You are now logged in to the Network Camera browser screen
. You can manage your camera and camera settings via this screen. (see chapter 6) 4.5. Linking to your camera wirelessly Please note! In order to set up a wireless connection, your camera must be linked to your network via the included ethernet cable during set-up. Please note! You need a wireless router in order to establish a wireless connection with your camera.22 Please note! If your router is password protected, you will need to know the password.
click on the "Network" tab. A list of settings will appear
- Select the Wireless Lan Settings: the Wireless Lan Settings screen will appear.
- Double-click on "scan" in the Wireless Lan Settings screen. A list of available wireless networks will appear.
- Click on your wireless network.
- If you do not require a password for your wireless network, just click on 'submit' after this.
- If your wireless network does require a password, you will need to enter your password after "Share Key" or "key1", depending on the encryption.
- Click on 'submit' after this. The camera restarts automatically when you click 'submit'. This takes approximately 30 seconds.
- Close your browser and camera tool after the computer has restarted.
- Remove the network cable from the camera.
- Open the IP camera tool and click on your camera's address. You can now operate your camera wirelessly.
- If your camera is not in the camera tool window, right click on the tool window, then press the "refresh camera list" option. 4.6. Camera installation Please note! Make sure that the camera functions properly in the chosen location before starting installation.
- Attach the bracket of the camera to the wall using 4 screws supplied
Please note! If the surface is too hard for the screws (stone/concrete), you will need to drill holes and use the screw plugs which are included.
5. Managing your camera using your
smartphone Make sure your camera(s) is/are connected to your smartphone via the ELRO INSTALL App (see section 4.1 and 4.2). 5.1. You can view your camera image on your Android smartphone
- On the initial screen of the App press the camera you want to manage.
The camera picture appears on your smartphone.
- Swipe your nger across the screen to zoom in and out and to move the camera image. Attention! If you do not have a picture it is possible that your wireless connection is not fast enough. In that case change the resolution of your camera image (see section
The camera screen provides a number of options:
to make a snapshot of your camera image.
to adjust your sound settings.
5.1.1. Changing the settings of your camera on your Android smartphone
- On the start screen of your App press the arrow button next to the camera you want to manage.
A menu with options opens.
- Press the "Edit camera" button and then the "Advanced settings" button.
The "Advanced settings" window opens.
In the "Advanced settings" window you can change a number of properties of the camera. The main functions are described below: Modify security code
: Adjust the code of your camera. The default code is:
: Adjust the resolution of your camera. If you have a slow wireless connection, change this setting to a lower setting. 5.2. Viewing your camera image on your iPhone
- On the initial screen of the App press the camera you want to manage.
The camera picture appears on your smartphone.
- Swipe your nger across the screen to zoom in and out and to move the camera image. Attention! If you do not have a picture it is possible that your wireless connection is not fast enough. In that case change the resolution of your camera image (see section
The camera screen provides a number of options:
to make a snapshot of your camera image.
to adjust your sound settings.
5.2.1. Changing the settings of your camera on your iPhone
- On the start screen of your App press the arrow button next to the camera you want to manage.
A menu with options opens.
- In the "Advanced settings" window you can change a number of properties of the camera. The main functions are described below: Security code
: Adjust the code of your camera here. The default code is:
: Adjust the resolution of your camera. If you have a slow wireless connection, change this setting to a lower setting.
6. Managing your camera using your PC
To be able to manage your camera from your PC, you need to be logged in to the "Network Camera" browser screen with the aid of your web browser (see section 4.4). This screen contains the camera's control panel
, a settings menu for the camera
and the control panel that you use to determine the rotation of the camera. C524 6.1. Camera control panel
You can use the control panel when you have selected the "live video" tab. This control panel provides the following options: Play: Press "Play" to view your camera images live. Stop: Press "Stop" to stop the live streaming of your camera images. Record: Press "Record" to make a recording. Press record again to stop recording. Please note! To be able to make recordings, you have to indicate where to save the recordings in the "Other" tab. This is explained in section 6.2.3. Audio: Click on "Audio" to activate the sound. Click on audio again to turn the sound o. Please note! To use the "Audio" function, you need to connect a microphone to the microphone jack of the camera. Talk: Press "Talk" to talk via a loudspeaker connected to the camera. Please note! To use the "Talk" function, you need to connect a loudspeaker to the audio output of the camera. 6.2. Tabs
The tabs oer many dierent options for managing your camera(s). This manual covers the most important functions. If you would like to know more about specic settings, we advise you to consult the manual on the CD-ROM.
Click on the live video tab to view images from the set camera.
Wireless Lan settings: This lets you set the wireless access to your camera. You can nd more information in section 4.5
DDNS Service settings: This lets you make your camera accessible via the Internet. Consult the manual on the CD-ROM for more information about this.
Please note! Before you can save recordings in Windows 7, 8 or Vista, you need to make the following security setting changes in Internet Explorer. While changing these settings, make sure that the Network Camera screen is open in Internet Explorer.
- Go to: Tools -> Internet Options -> Security-> Trusted Sites
- Restart Internet Explorer. Path settings: Under the "Path settings" option, select where you want to save the recordings that your camera makes
6.3. The camera's channel overview
With the channel overview you have the option to view images from multiple connected cameras simultaneously. 6.4. Camera menu settings
You can adjust the camera's image settings using this menu: resolution, image speed, clarity and contrast. 6.5. Camera rotation control panel
The camera's control panel lets you adjust the camera angle both manually and automatically.
6.5.1. Manually adjusting the camera angle
- Use the arrow buttons to rotate the camera in any direction of your choice.
6.5.2. Automatically adjusting the camera angle
- Press the horizontal patrol button to automatically rotate the camera horizontally.
6.5.3. Manually zooming in and out
- Use the "+" button to zoom in and the "-" button to zoom out.
7. Cleaning and maintenance
Warning! Disconnect the device from all power sources before cleaning it. The devices are maintenance-free, so do not open them. Opening the device will void the warranty. Only clean the outside of the devices with a soft, dry cloth or brush
8. Environment and disposal
The symbol on the material, accessories or packaging indicates that this product may not be discarded as household waste. Dispose of the equipment through a recycling centre that handles electronics and electrical appliances within the EU and in other European countries which use separate collection systems for used electronics and electrical appliances. By disposing of the equipment in the proper way, you will be helping to prevent possible risks to the environment and public health, which might otherwise be caused by improper handling of the discarded equipment. Recycling of materials contributes to the conservation of natural resources. Therefore, please do not dispose of your old electronics and electrical appliances via household waste.
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