TOPCOM Butler E400 - Phone

Butler E400 - Phone TOPCOM - Free user manual and instructions

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Download the instructions for your Phone in PDF format for free! Find your manual Butler E400 - TOPCOM and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Butler E400 by TOPCOM.

USER MANUAL Butler E400 TOPCOM

To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you don’t have the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the display of your telephone.

Belangrijk

UK The features described in this manual are published with reservation to modifications.

UK To be connected to the public analogue telephone network.

This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC. The Declaration of conformity can be found on:

http://www.topcom.net/cedeclarations.asp

UK The CE symbol indicates that the unit complies with the essential requirements of the R&TTE directive.

1 Safety instructions .... 1

2 Getting started ....1

2.1 How to use this user guide.... 1
2.2 Installing the base 1
2.3 Installing the handset 2
2.4 Installing the charger .... 3
2.5 Keys/LED's 3
2.6 Symbols 4
2.7 Base LED 4
2.8 Navigating the menu....5
2.9 Menu overview....5

3 Using the telephone....6

3.1 Switching the handset on/off....6
3.2 Changing the menu language 6
3.3 Receiving a telephone call....6
3.4 Making an external telephone call....6
3.5 Making an internal telephone call 6
3.6 Internal call transfer....7
3.7 Conference call....7
3.8 Speaker volume during call....7
3.9 Display of call duration 7
3.10 Microphone mute....7
3.11 Pause key 7
3.12 Locating a handset (Paging function)....8
3.13 Redial memory 8
3.14 Using the alphanumerical keypad 8

4 Phonebook....9

4.1 To add an entry into the phonebook 9
4.2 To dial an entry from the phonebook 9
4.3 To modify a name and number....9
4.4 Delete an entry from the phonebook 9

5 Caller Identification....10

6 Personalize the handset 11

6.1 Adjusting the ring volume.... 11
6.2 Choosing the ring melody 11
6.3 Activation/deactivation of beeps 12
6.4 Handset name 12
6.5 Automatic answer....13
6.6 Reset the handset 13
6.7 Keypad lock.... 14
6.8 Setting the time....14
6.9 Setting the alarm.... 14

7 Base settings 14

7.1 Adjusting the ring volume.... 14
7.2 Choosing the ring melody 15
7.3 Changing the PIN code.... 15
7.4 Setting the dialing mode.... 15
7.5 Flash time duration 15

8 Managing multiple handsets....16

8.1 Adding a new handset 16
8.2 Removing a handset 17
8.3 Setting up a handset on another base.... 17
8.4 Selecting a base 17

9 Troubleshooting....18

10 Technical data Technical characteristics....18

11 Topcom Warranty....19

11.1 Warranty period.... 19
11.2 Warranty handling.... 19
11.3 Warranty exclusions.... 19

12 Disposal of the device (environment)....19

13 Cleaning....19

Nederlands

4 Répertoire (Phonebook)....47

1 Safety instructions

  • Only use the charger plug supplied. Do not use other chargers as this may damage the battery cells.
  • Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the battery compartment of the handset).
  • Do not touch the charger and plug contacts with sharp or metal objects.
  • The operations of some medical devices may be affected.
  • The handset may cause an unpleasant buzzing sound in hearing aids.
  • Do not place the basic unit in a damp room or at a distance of less then 1.5m away from a water source. Keep water away from the handset.
  • Do not use the telephone in environments where there is a risk of explosions.
  • Dispose of the batteries and maintain the telephone in an environment-friendly manner.
  • As this telephone cannot be used in case of a power cut, you should use a mains-independent telephone for emergency calls, e.g. a mobile phone.

2 Getting started

2.1 How to use this user guide

In this user guide, following method is used to clarify the instructions:

TOPCOM Butler E400 - How to use this user guide - 1

Text..... "DISPLAY".

TOPCOM Butler E400 - How to use this user guide - 2

Text that appears on the display of the phone is shown in the right column between quotation marks.

Key to press.

2.2 Installing the base

For installation, do the following:

1 Plug one end of the adaptor into the outlet and the other end into the adaptor jack on the back of the base.
2 Connect one end of the telephone cord with the wall phone jack and the other end to the bottom of the base.
3Put the telephone- and AC power line cord in the base guides as shown on picture 2A.

TOPCOM Butler E400 - Installing the base - 1

This product works with rechargeable batteries only. If you put non-rechargeable batteries in the handset and place it on the base, the handset will be damaged and this in NOT covered under the warranty conditions.

TOPCOM Butler E400 - Installing the base - 2

text_image Electrical wiring diagram showing connections between a device, two switches (A and B), and a power outlet (C)

- 2A Back view of base -

A. Telephone wall outlet

B. Power cable

C. Telephone cord

2.3 Installing the handset

1Open the battery compartment as shown on picture 2B.
2 Insert the batteries respecting the polarity (+ and -).
3Close the battery compartment.
4Leave the handset on the base unit for 20 hours.

TOPCOM Butler E400 - Installing the handset - 1

text_image Butler E400 A B

- 2B Back view of handset -

A. Cover
B. Rechargeable batteries

TOPCOM Butler E400 - Installing the handset - 2

Before you use the telephone for the first time, you must first make sure the battery is charged for 20 hours. If you do not do this, the telephone will not work optimally.

2.4 Installing the charger

1 Plug the adaptor into the wall outlet.

TOPCOM Butler E400 - Installing the charger - 1

natural_image Pure electrical circuit lines without any symbols
  • 2C Charger -
    A. Adaptor with power cable

2.5 Keys/LED's

Handset

  1. Display
  2. Menu/OK key
  3. Up/Down/Call log key
  4. Phonebook key
  5. Alphanumeric keys
  6. INT key
  7. On/Off/Flash key
  8. Keypad lock
  9. On-hook/Off-hook key
  10. Redial/Pause key
  11. Mute/Delete/Esc key

TOPCOM Butler E400 - Handset - 1

text_image TOPCOM 1 2 3 4 5 6 7 8 9 10 11 R/C P INT
  • 2D Handset -

Base

  1. Paging key
  2. In use/Power/Handset on base LED

TOPCOM Butler E400 - Base - 1

text_image TOPCOM 12 13
  • 2E Base -

Display

In standby mode, the display shows the time and the handset number:

12-05 HS1

TOPCOM Butler E400 - Display - 1

text_image MESSAGES 4
  • 2F Display -

2.6 Symbols

Off hook; you are online Handset keypad locked EXT External call You are in the phonebook

INT Internal call Battery low

New numbers in call list Battery medium

Answered call Battery full

Unanswered call Battery empty

Your are in the menu Handset within base range

◀▶ Indicates that the displayed number is longer than the screen (12 digits)

The antenna flashes when the handset is not registered on the base

2.7 Base LED

The LED (13) indicates the following status:

Off The base has no power.

On The base has power.

Blinking slowly Off hook or during ringing.

Blinking rapidly During registration.

2.8 Navigating the menu

The Butler E400 has a menu system which is easy to use. Each menu leads to a list of options. The menu map is shown on the following paragraph.

/OK

1 When the handset is switched on and in standby, press the menu key to open the main menu.

▲ ▼

2Scroll to the desired menu option. The menu options scroll in a loop (you return to the first after the last).

/OK

3 Press the OK key to view further options or to confirm the setting displayed.

⊗|/C

Press the delete key to return to the previous level in the menu.

2.9 Menu overview

Menu Submenu items
PhonebookAdd EntryModify EntryDelete Entry
SetupBase VolumeBase MelodyDel HandsetPIN CodeDial ModeDefault
HandsetBeepInt Ring VolExt Ring VolInt MelodyExt MelodyAuto AnswerNameLanguageKeylock?
Date - TimeDate SetClock SetAlarm Set
RegisterSelect BaseReg Base

3 Using the telephone

3.1 Switching the handset on/off

[Non-Text]

1Press the on/off key on the handset. The handset will search the base.

[Non-Text]

2Press and hold the on/off key for 3 seconds. The display will go off.

3.2 Changing the menu language

/OK

TOPCOM Butler E400 - Changing the menu language - 1

TOPCOM Butler E400 - Changing the menu language - 2

TOPCOM Butler E400 - Changing the menu language - 3

TOPCOM Butler E400 - Changing the menu language - 4

TOPCOM Butler E400 - Changing the menu language - 5

TOPCOM Butler E400 - Changing the menu language - 6

1Enter the menu

2Select "HANDSET" and confirm.

3Select "LANGUAGE" and confirm.

4Select a language and confirm.

3.3 Receiving a telephone call

To take the call:

TOPCOM Butler E400 - Receiving a telephone call - 1

1Press the off-hook key. OR Lift the handset off its base if you have activated “Automatic answer”. (See “6.5 Automatic answer”)

You are connected to your correspondent.

2Press the on-hook key to hang up or put the handset back on the base.

3.4 Making an external telephone call

Direct dialing

TOPCOM Butler E400 - Direct dialing - 1

1Press the off-hook key to start the call.

TOPCOM Butler E400 - Direct dialing - 2

2Dial the telephone number.

TOPCOM Butler E400 - Direct dialing - 3

3Press the on-hook key to hang up or put the handset back on the base.

TOPCOM Butler E400 - Direct dialing - 4

To correct a number use the delete key to delete an entered digit.

Pre-dialing

TOPCOM Butler E400 - Pre-dialing - 1

1Dial the telephone number.

TOPCOM Butler E400 - Pre-dialing - 2

2Press the off-hook key to start the call.

TOPCOM Butler E400 - Pre-dialing - 3

3Press the on-hook key to hang up or put the handset back on the base.

3.5 Making an internal telephone call

INT

TOPCOM Butler E400 - Making an internal telephone call - 1

1Press the internal call key.

2Enter the number of the internal handset (1 to 5).

TOPCOM Butler E400 - Making an internal telephone call - 2

3Press the on-hook key to hang up or put the handset back on the base.

3.6 Internal call transfer

Transfer an external call to an other handset.

INT1Press the internal call key.
2Enter the number of the internal handset (1 to 5), the external caller is put on hold.
3When the other handset picks up, press the on-hook key to hang up and transfer the call.
INTIf the internal correspondent does not pick-up, press the Internal call key again to reconnect to the external caller on line.
4Press the on-hook key to hang up or put the handset back on the base.

3.7 Conference call

Only possible when more then one handset are registered to the base!

You can converse simultaneously with an internal correspondent and an external correspondent.

During an external call:

INT1Press the internal call key.
2Enter the number of the internal handset (1 to 5).
#3When the other handset picks up, press and hold the ‘ ’ key.
INTIf the internal correspondent does not pick-up, press the Internal call key again to reconnect to the external caller on line.
4Press the on-hook key to hang up or put the handset back on the base.

3.8 Speaker volume during call

TOPCOM Butler E400 - Speaker volume during call - 1

1 During a conversation, press the up or down key to change the volume accordingly.

3.9 Display of call duration

The call duration is displayed after 15 seconds, in minutes - seconds.

At the end of each call, the total call duration is displayed for 5 seconds.

3.10 Microphone mute

It is possible to mute the microphone during a conversation.

⊗I/C1Press the mute key. You can talk freely without being heard by the calling party.“MUTE” is displayed.
⊗I/C2Press the mute key again to return to normal mode.

3.11 Pause key

When dialing a number you can add a pause between two digits:

TOPCOM Butler E400 - Pause key - 1

1Press the redial/pause key for 2 seconds.

3.12 Locating a handset (Paging function)

TOPCOM Butler E400 - Locating a handset (Paging function) - 1

1 Press the paging key on the base.
All handsets registered with the base will ring.
2 Press any key on the handset to stop the ringing.

3.13 Redial memory

You can redial up to 10 of the last numbers called. If you have stored a name in the phonebook to go with the number, the name will be displayed instead.

TOPCOM Butler E400 - Redial memory - 1

1 Press the redial key.
2 Select a number. If the number is in the phonebook, the name will be shown.
When the name is displayed, you can toggle between the name and the number by pressing the OK key!
3 Press the off-hook key to start the call.
4 Press the on-hook key to return to standby.

3.14 Using the alphanumerical keypad

With your telephone, you can also enter alphanumeric characters. This is useful for entering a name into the phonebook, giving a name to the handset, ...

To select a letter, press the corresponding key as many times as necessary.

For example, to select an 'A', press '2' once. To select a 'B', press '2' twice and so on.

To select ‘A’ and then ‘B’ consecutively, press ‘2’ once, wait until the cursor moves on to the next character, then press ‘2’ twice.

TOPCOM Butler E400 - Using the alphanumerical keypad - 1

Press '1' to select a space.

Press the delete key to delete a character.

The keypad characters are as follows:

KeyFirst press press press pressSecond press press pressThirdFourthFifth
1space-1
2ABC2
3DEF3
4GHI4
5JKL5
6MNO6
7PQRS7
8TUV8
9WXYZ9
00

4 Phonebook

Each handset can store up to 50 telephone numbers and names. Names can be up to 12 characters long and numbers up to 20 digits.

To enter alphanumerical characters, refer to the section "3.14 Using the alphanumerical keypad".

4.1 To add an entry into the phonebook

/OK

TOPCOM Butler E400 - To add an entry into the phonebook - 1

/OK

TOPCOM Butler E400 - To add an entry into the phonebook - 2

/OK

TOPCOM Butler E400 - To add an entry into the phonebook - 3

/OK

TOPCOM Butler E400 - To add an entry into the phonebook - 4

TOPCOM Butler E400 - To add an entry into the phonebook - 5

/OK

TOPCOM Butler E400 - To add an entry into the phonebook - 6

/OK

1Enter the menu.

2Select "PHONEBOOK" and confirm.

3Select "ADD ENTRY" and confirm.

4Enter the name and confirm.

Press and hold the phonebook key to exit the menu without taking any modifications into account.

5Enter the number and confirm.

6Select a ring melody (1-5) and confirm.

4.2 To dial an entry from the phonebook

TOPCOM Butler E400 - To dial an entry from the phonebook - 1

TOPCOM Butler E400 - To dial an entry from the phonebook - 2

TOPCOM Butler E400 - To dial an entry from the phonebook - 3

TOPCOM Butler E400 - To dial an entry from the phonebook - 4

TOPCOM Butler E400 - To dial an entry from the phonebook - 5

TOPCOM Butler E400 - To dial an entry from the phonebook - 6

1Press the phonebook key.

2 Select a name or enter the first letter of the name. (The list scrolls in alphabetical order.)

Press the OK key if you first like to see the telephone number.

If the telephone number is longer then 12 digits, press the OK key again to see the complete number.

3Press the off-hook key to start the call.

4Press the on-hook key to hang up or put the handset back on the base.

4.3 To modify a name and number

/OK

TOPCOM Butler E400 - To modify a name and number - 1

/OK

TOPCOM Butler E400 - To modify a name and number - 2

/OK

TOPCOM Butler E400 - To modify a name and number - 3

TOPCOM Butler E400 - To modify a name and number - 4

TOPCOM Butler E400 - To modify a name and number - 5

TOPCOM Butler E400 - To modify a name and number - 6

TOPCOM Butler E400 - To modify a name and number - 7

/OK

TOPCOM Butler E400 - To modify a name and number - 8

/OK

1Enter the menu.

2Select "PHONEBOOK" and confirm.

3Select "MODIFY ENTRY" and confirm.

4Select the name to modify and confirm.

5Delete the unwanted characters and enter the new name. Confirm.

6Enter the new number and confirm.

7Select a ring melody (1-5) and confirm.

4.4 Delete an entry from the phonebook

/OK

TOPCOM Butler E400 - Delete an entry from the phonebook - 1

/OK

TOPCOM Butler E400 - Delete an entry from the phonebook - 2

/OK

TOPCOM Butler E400 - Delete an entry from the phonebook - 3

/OK

TOPCOM Butler E400 - Delete an entry from the phonebook - 4

∅/C

1Enter the menu

2Select "PHONEBOOK" and confirm.

3Select "DELETE ENTRY" and confirm.

4 Select a name or enter the first letter of the name and confirm. "CONFIRM" appears on the display.

5Confirm or cancel.

5 Caller Identification

TOPCOM Butler E400 - Caller Identification - 1

This service only works when you have a Caller ID/Clip subscription. Please contact your telephone company.

When you receive an external call, the telephone number of the caller appears on the handset display. The telephone can receive calls in both FSK and DTMF. You can also see his or her name if it is transmitted by the network. If the name is programmed in the phonebook, the name in the phonebook is displayed!

/OK

The caller identity is replaced by the call duration after 15 seconds in communication. It is still possible to display the caller's identity after this time by pressing the OK key repeatedly for the name and number.

The telephone can store 40 calls in a Call List (received and missed calls) that can be reviewed later. This function is only available if your are subscribed to the caller ID information.

When the memory is full, the new calls automatically replace the oldest calls in the memory.

The image is too blurry to recognize any text content.

New or missed calls are signaled by a blinking icon on the display.

To consult the list of calls:

The image is too blurry to recognize any text content.

1Press the call log key.

If there are no calls in the list "EMPTY" will appear.

▲▼

2Scroll through the calls. The callers names will be shown if the name is send by the network or is stored in the phonebook. If you are at the end of the list you will hear a beep tone.

When is shown, this call is been answered. When is shown, the call is unanswered

/OK

3Press the OK key to see the telephone number.

/OK

If the telephone number is longer then 12 digits, press the OK key again to see the complete number.

/OK

4Press the OK key again to see the time and date when the call is received.

/OK

5Press the OK key to add this entry to the phonebook if it's not already stored:

Press OK when “ADD” is shown on the display. Enter or modify the name and press OK. Enter or modify the telephonenumber and press OK. Select the melody (1-5) which will be heard when this number is calling by means of the up/down keys and press OK. The entry will be stored in the phonebook.

(

6Press the off-hook key to call back a correspondent, when their telephone number or name are displayed.

You can delete each entry separately:

△ ▽

⊗/C

1Scroll to the call you want to delete and delete.

"DELETE" appears on the screen.

/OK

⊗|/C

2Confirm or cancel.

To delete all entries at ones:

©1/C

1Press the delete key long (2 seconds).

"DELETE ALL" appears on the screen.

/OK

2Confirm or cancel.

6 Personalize the handset

TOPCOM Butler E400 - Personalize the handset - 1

Every programmation is confirmed at the end by a double or single long beep. A double beep confirms the validation of your choice. A long beep signifies that the modification has not been taken into account.

6.1 Adjusting the ring volume

Handset ring volume internal/external calls

The handset ring volume for internal or external calls can be set separately. You can choose from 5 handset ringer volume levels and "OFF".

TOPCOM Butler E400 - Handset ring volume internal/external calls - 1

When the handset is inside the base, the base will not ring during incoming call. So when the handset ring volume is turned off and handset is inside the base, your phone will not ring anymore!

/OK

1Enter the menu

TOPCOM Butler E400 - Handset ring volume internal/external calls - 2

/OK

2Select "HANDSET" and confirm.

TOPCOM Butler E400 - Handset ring volume internal/external calls - 3

/OK

3Select "INT RING VOL" to change the internal volume or "EXT RING VOL" to change the external volume and confirm.

TOPCOM Butler E400 - Handset ring volume internal/external calls - 4

4Select a volume (1 to 5 or "OFF").

/OK

5Confirm or return to the previous menu.

6.2 Choosing the ring melody

The base and each handset can ring with a different melody. The handsets can ring with a different melody according to whether the call is internal or external. You can choose from 5 different ringer melodies:

/OK

1Enter the menu

TOPCOM Butler E400 - Choosing the ring melody - 1

/OK

2Select "SETUP" and confirm.

TOPCOM Butler E400 - Choosing the ring melody - 2

/OK

3Select "HANDSET" and confirm.

TOPCOM Butler E400 - Choosing the ring melody - 3

/OK

4Select "INT MELODY" to change the internal melody or "EXT MELODY" to change the internal melody and confirm.

TOPCOM Butler E400 - Choosing the ring melody - 4

5Select a melody (1 to 5).

/OK

6Press the OK key to confirm or return to the previous menu.

6.3 Activation/deactivation of beeps

The handsets can emit a beep tone when a key is pressed, when the batteries are low or when the handset is out of range.

Key pressed beep tone on/off

/OK

▲▼ →/OK

▲▼ →/OK

▲▼ →/OK

▲▼ →/OK

1Enter the menu

2Select "HANDSET" and confirm.

3Select "BEEP" and confirm.

4Select "KEYTONE" and confirm.

5Select "ON" to activate or "OFF" to deactivate and confirm.

Low battery

/OK

▲▼ →/OK

▲▼ →/OK

▲▼ →/OK

▲▼ →/OK

1Enter the menu

2Select "HANDSET" and confirm.

3Select "BEEP" and confirm.

4Select "LOW BATTERY" and confirm.

5Select "ON" to activate or "OFF" to deactivate and confirm.

Handset out of range

/OK

▲▼ →/OK

▲▼ →/OK

▲▼ →/OK

▲▼ →/OK

1Enter the menu

2Select "HANDSET" and confirm.

3Select "BEEP" and confirm.

4Select "OUT RANGE" and confirm.

5Select "ON" to activate or "OFF" to deactivate and confirm.

6.4 Handset name

You can change the name displayed on the handset during standby (max. 9 characters). This function allows you to personalize each handset.

/OK

▲▼ →/OK

▲▼ →/OK

4.5 5.5 6.5 /OK

©/C

[NO TEXT]

1Enter the menu

2Select "HANDSET" and confirm.

3Select "NAME" and confirm.

4Enter the name you want and confirm.

Press the delete key to delete a character. Press and hold the phonebook key to exit the menu without taking any modifications into account.

6.5 Automatic answer

When there is a incoming call and the handset is on the base, the phone automatically takes the line when lifted. This is the default setting, but can be set off:

1Enter the menu
▲▼→/OK2Select “HANDSET” and confirm.
▲▼→/OK3Select “AUTO ANSWER” and confirm.
▲▼→/OK4Select “ON” to activate or “OFF” to deactivate and confirm.

6.6 Reset the handset

It is possible to return the phone to the original default configuration. This is the configuration which was installed when you first received the telephone.

To return to default settings:

→/OK1Enter the menu
▲▼→/OK2Select “SETUP” and confirm.
▲▼→/OK3Select “DEFAULT” and confirm.
→/OK4Enter the 4 digit PIN code (default =0000) and confirm.

DEFAULT PARAMETERS ARE:

Low battery beeps On

Out of range warning beeps Off

Key tone On

Auto answer On

Internal melody 1

Internal volume 3

External melody 3

External volume 3

Ear volume 3

Phonebook

Empty

Call log list Empty

Redial list Empty

Pin code 0000

Dial mode DTMF

Keypad lock Off

TOPCOM Butler E400 - DEFAULT PARAMETERS ARE: - 1

Returning to default settings will delete all entries in the phonebook and call log. The PIN code will also be reset to 0000.

6.7 Keypad lock

The keypad can be locked so that no settings can be changed or no telephone number can be dialed. The icon will appear on the screen when keypad is locked.

Locking the keypad

*

1Press and hold the ' key for 3 seconds. The keypad will be locked.

Unlock the keypad

*

1Press any key, "PRESS" will appear on the screen.

2Press the ‘’ key within 3 seconds.

6.8 Setting the time

/OK

TOPCOM Butler E400 - Setting the time - 1

TOPCOM Butler E400 - Setting the time - 2

TOPCOM Butler E400 - Setting the time - 3

1Enter the menu

2Select "DATE - TIME" and confirm.

3Select "CLOCK SET" and confirm.

4Enter the time (24h format) and confirm.

6.9 Setting the alarm

/OK

TOPCOM Butler E400 - Setting the alarm - 1

TOPCOM Butler E400 - Setting the alarm - 2

TOPCOM Butler E400 - Setting the alarm - 3

TOPCOM Butler E400 - Setting the alarm - 4

TOPCOM Butler E400 - Setting the alarm - 5

1Enter the menu

2Select "DATE - TIME" and confirm.

3Select "ALARM SET" and confirm.

4Select "ON" to turn on the alarm and confirm.

Enter the time (24h format) when the alarm must be activated and confirm. OR

Select "OFF" to turn off the alarm and confirm.

7 Base settings

7.1 Adjusting the ring volume

Base ring volume

You can choose from 5 ringer volume levels and "OFF".

/OK

TOPCOM Butler E400 - Base ring volume - 1

TOPCOM Butler E400 - Base ring volume - 2

TOPCOM Butler E400 - Base ring volume - 3

TOPCOM Butler E400 - Base ring volume - 4

1Enter the menu

2Select "SETUP" and confirm.

3Select "BASE VOLUME" and confirm.

4Select a volume ("OFF" or 1 to 5).

5Confirm or return to the previous menu.

7.2 Choosing the ring melody

The base and each handset can ring with a different melody. To set the base melody:

→/OK1Enter the menu
▲▼→/OK2Select “SETUP” and confirm.
▲▼→/OK3Select “BASE MELODY” and confirm.
▲▼→/OK4Select a melody (1 to 5).
→/OK⊗|/C5Confirm or return to the previous menu.

7.3 Changing the PIN code

Certain functions are only available to users who know the PIN code.

By default the PIN code is 0000. To change the PIN code:

→/OK1Enter the menu
▲▼→/OK2Select “SETUP” and confirm.
▲▼→/OK3Select “PIN CODE” and confirm.
4→5→6→7→8→/OK4Enter the old 4 figure PIN code and confirm.
4→5→6→7→8→/OK5Enter a new 4 figure PIN code and confirm.
4→5→6→7→8→/OK6Enter the new PIN code a second time and confirm.

7.4 Setting the dialing mode

There are two types of dialing mode: DTMF/Tone dialing (most common) and pulse dialing (for older installations).

To change the dialing mode:

→/OK1Enter the menu
▲▼→/OK2Select “SETUP” and confirm.
▲▼→/OK3Select “DIAL MODE” and confirm.
▲▼→/OK4Select the dialing mode and confirm.

7.5 Flash time duration

Press the flash key ‘R’ (key 7 - picture 2D Handset) to use certain services on your external line such as “call waiting” (if your phone company offers this feature); or to transfer calls if you use a telephone exchange (PABX). The Flash key ‘R’ is a brief interruption of the line. You can set the flash time to 100ms or 250ms.

→/OK1Enter the menu
▲▼→/OK2Select “SETUP” and confirm.
▲▼→/OK3Select “RECALL” and confirm.
▲▼→/OK4Choose “RECALL1” for short flash time (100ms) or “RECALL2” for long flash time (250ms) and confirm.

8 Managing multiple handsets

8.1 Adding a new handset

TOPCOM Butler E400 - Adding a new handset - 1

Only needed when you have deregistered a handset or when you bought a new one.

You can register new handsets on the base if these handsets support the DECT GAP protocol. The base can support a maximum of 5 handsets. If you already have 5 handsets, and you wish to add another one or change one handset, you must first delete a handset, then associate the new handset.

Putting the base into registration mode:

TOPCOM Butler E400 - Adding a new handset - 2

1Press and hold the paging key on the base for 6 seconds. The base will then emit a beep tone.

TOPCOM Butler E400 - Adding a new handset - 3

The LED on the base will start to blink for 90 seconds. During that time, the base is ready to register a new handset.

Register the new handset:

If your additional handset is a Butler E400

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 1

2Enter the menu

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 2

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 3

3Select "REGISTER" and confirm.

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 4

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 5

4Select "REG BASE" and confirm.

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 6

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 7

5Enter the number of the base to be associated with the handset (1-4) and confirm. (The flashing numbers are already in use.)

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 8

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 9

6Enter the Base PIN code (0000 by default) and confirm.

The handset will start searching for the DECT base. If the handset has located the base, it will display the base identification number.

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 10

TOPCOM Butler E400 - If your additional handset is a Butler E400 - 11

7 Confirm or stop.

If the handset does not locate the base, it will return to the standby mode after a few seconds. Try again by changing the base number and check that you are not in an environment with interference. Move closer to the base.

If your handset is another model

After starting the registration procedure on the base, refer to the handset manual to find out how to register the handset. The handset must be GAP compatible.

The icon “1” and the text "NOT REG" flashes on the display when the handset is not associated with the base.

When a handset is associated with a base, it is attributed a handset number by the base. It is this number that is displayed on the handset after the name and must be used for internal calls.

TOPCOM Butler E400 - If your handset is another model - 1

DECT GAP Profile only guarantees that basic calling-functions will work correctly between different brands/types. There's a possibility that certain services (like CLIP) will not work correctly.

8.2 Removing a handset

This procedure needs to be carried out on a different handset then the one you want to remove.

/OK

TOPCOM Butler E400 - Removing a handset - 1

TOPCOM Butler E400 - Removing a handset - 2

TOPCOM Butler E400 - Removing a handset - 3

TOPCOM Butler E400 - Removing a handset - 4

1Enter the menu
2Select "SETUP" and confirm.
3Select "DEL HANDSET" and confirm.
4Enter the Base PIN code (0000 by default) and confirm.
5Select the handset to be removed and confirm.

8.3 Setting up a handset on another base

If you want to use a Butler E400 handset with a base of another model. The base must be GAP compatible.

/OK

TOPCOM Butler E400 - Setting up a handset on another base - 1

TOPCOM Butler E400 - Setting up a handset on another base - 2

TOPCOM Butler E400 - Setting up a handset on another base - 3

TOPCOM Butler E400 - Setting up a handset on another base - 4

TOPCOM Butler E400 - Setting up a handset on another base - 5

1 Put the base in registration mode, refer to the base manual.
2Enter the menu
3Select "REGISTER" and confirm.
4Select "REG BASE" and confirm.
5Enter the number of the base to be associated with the handset and confirm.
6Enter the Base PIN code and confirm.

The handset will start searching for the DECT base. If the handset has located the base, it will display the base identification number.

7 Confirm or stop.

8.4 Selecting a base

You can switch your handset between bases. The handsets can be registered up to 4 bases simultaneously. When selecting the base, the current selected base is indicated by a blinking base number.

If you select “AUTO” the handset will automatically search for another base when you are out of range. The handset must first be registered with each base individually.

/OK

TOPCOM Butler E400 - Selecting a base - 1

TOPCOM Butler E400 - Selecting a base - 2

TOPCOM Butler E400 - Selecting a base - 3

1Enter the menu
2Select "REGISTER" and confirm.
3Select "SELECT BASE" and confirm.
4Select a base or select "AUTO" and confirm.

TOPCOM Butler E400 - Selecting a base - 4

When you have activated Automatic base selection and the handset is out of range on the current base, the handset will only search for the strongest base in standby (not during communication).

9 Troubleshooting

Symptom Possible cause Solution
No display Batteries unchargedCheck the position of thebatteries
Recharge the batteries
Handset turned off Turn on the handset
No tone Telephone cord badlyconnected Check the telephone cord connection
The line is occupied by another handsetWait until the other handset hangs up
The icon 1flashesHandset out of range Bring the handset closer to the base
The base has no power supply Check the mains connection to the base
The handset is not registered on the baseRegister the handset on the base
Base or handset do not ring The ringing volume is off or low Adjust the ringing volume
Tone is good, but there is no communicationThe dialing mode is wrongAdjust the dialing mode (pulse/tone)
Not possible to transfer a call on PABXThe flash time is too short or too longChange the flash time
Telephone does not react when pressing the keysManipulation errorRemove the batteries and put them back in place

10 Technical data Technical characteristics

StandardDECT (Digital Enhanced Cordless Telecommunications)GAP (Generic Access Profile)
Frequency range1880 MHz to 1900 MHz
Number of channels120 duplex channels
ModulationGFSK
Speech coding32 kbit/s
Emission power10 mW (average power per channel)
Rangemaximum 300m in open space / 10-50m inhouse
Number of handsetsUp to 5
Base power supply230V / 50 Hz / 7,5V DC 300mA
Charger power supply230V / 50 Hz / 7,5V DC 200mA
Handset Batteries2 rechargeable batteries AAA, NiMh 1,2V, 550mAh
Handset autonomy200 hours in standby
Handset talk time10 hours
Normal conditions of use+5 °C to +45 °C
Dialing modePulse / Tone
Flash time100 or 250 ms

11 Topcom Warranty

11.1 Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).

Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original or copy of the purchase receipt, on which the date of purchase and the unit-model are indicated.

11.2 Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note and a filled in service card.

If the unit develops a fault during the warranty period, Topcom or its officially appointed service center will repair any defects caused by material or manufacturing faults free of charge, by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit.

The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by Topcom or its appointed service centre.

11.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories are not covered by the warranty.

The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation. No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.

Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer. This appliance may only be used with rechargeable batteries. If you want to replace the originally included batteries, please check whether the batteries you use are suitable and rechargeable.

Alkaline batteries may under NO circumstances be used in the handsets. If you use Alkaline batteries and place the handset on the basis, the batteries will heat up and may explode. Any damage which may be caused cannot be recovered from the manufacturer and the damage thus caused to the appliance is not covered by the warranty conditions. Any repairs will be charged to you.

12 Disposal of the device (environment)

TOPCOM Butler E400 - Disposal of the device (environment) - 1

At the end of the product lifecycle, you should not throw this product into the normal household garbage but bring the product to a collection point for the recycling of electrical and electronic equipments. The symbol on the product, user guide and/or box indicate this.

Some of the product materials can be re-used if you bring them to a recycling point.

By re-using some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area.

13 Cleaning

Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.

Nederlands

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and switches.
natural_image Pure electrical circuit lines without any symbols
text_image MESSAGES 4
  • 2F Display -

2.6 Symbolen

The image is too blurry to recognize any text content.

△ ▽

text_image /OK ▲▼ ▲▼ +/OK +/OK +/OK +/C
text_image /OK ▲▼ +/OK ▲▼ +/OK ▲▼ +/OK ←→ ←→ ←→ ←→ ←→ ←→ ▲▼ +/OK
text_image /OK ▲▼ ▲▼ ▲▼ +/OK +/OK +/OK +/C

DECT(Digital Enhanced Cordless Telecommunications)

GAP (Generic Access Profile)

Frequentiebereik 1880 MHz tot 1900 MHz

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols

- 2C Chargeur -

text_image MESSAGES 4
  • 2F Ecran -

2.6 Symboles

4 Répertoire (Phonebook)

text_image /OK ▲▼ ▲▼ ▲▼ ⊗/C +/OK 4×5×3× ▲▼ +/OK
text_image /OK ▲▼ ▲▼ ▲▼ +/OK +/OK +/OK +/OK ⊗/C

The image is too blurry to recognize any text content.

The image is too blurry to recognize any text content.

▲▼

text_image /OK ▲▼ ▲▼ +/OK +/OK ▲▼ +/OK ⊗/C

DECT(Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols
text_image TOPCOM ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ R 0 # INT
  • 2D Mobilteil -

Basisstation

text_image MESSAGES 4
  • 2F Display-

2.6 Symbole

1Leer-1
2ABC2
3DEF3
4GHI4
5JKL5
6MNO6
7PQRS7
8TUV8
9WXYZ9
00

4 Telefonbuch

The image is too blurry to recognize any text content.

▲▼

DECT(Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols
text_image MESSAGES 4
  • 2F Pantalla -

2.6 Símbolos

text_image /OK ▲▼ ▲▼ +/OK +/OK ▲▼ +/OK ⊗/C
text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.

- 2A Basenhetens baksida -

A. Telefonjack

B. Nätsladd

C. Telefonsladd

2.3 Installera handenheten

natural_image Pure electrical circuit lines without any symbols

- 2C Laddare -

A. Adapter med strömkabel

2.5 Knappar/Dioder

Handenhet

text_image MESSAGES 4
  • 2F Display -

2.6 Symboler

2ABC2
3DEF3
4GHI4
5JKL5
6MNO6
7PQRS7
8TUV8
9WXYZ9
00

4 Telefonbok

The image is too blurry to recognize any text content.

The image is too blurry to recognize any text content.

△ ▽

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.

- 2A Basestationen set bagfra -

natural_image Pure electrical circuit lines without any symbols

- 2C oplader -

A. Adapter med netkabel

2.5 Taster/lysdioder

Håndsæt

  1. Display
  2. Menu-/OK-tast
  3. Op-/ned-/opkaldsliste-tast
  4. Telefonbogstast
  5. Alfanumeriske knapper
  6. INT-tast
  7. On-/off-/flash-tast
  8. Tastaturlås
  9. Rør på-/rør af-tast
  10. Genopkald-/pausetast
  11. Mute-/slette-/Esc-tast

TOPCOM Butler E400 - Håndsæt - 1

text_image TOPCOM 1 2 3 4 5 6 7 8 9 10 11 R INT
  • 2D håndsæt -

Telefonbaseenhed

text_image MESSAGES 4
  • 2F display -

2.6 Symboler

The image is too blurry to recognize any text content.

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.

- 2A Tukiasema takaa -

natural_image Pure electrical circuit lines without any symbols
text_image MESSAGES 4
  • 2F Näyttö -

2.6 Symbolit

text_image /OK ▲▼ ▲▼ /OK /OK /OK /OK /OK
text_image /OK ▲▼ ▲▼ ▲▼ ⊗/C +/OK 4-5-6-7 -/OK ▲▼ -/OK
text_image /OK ▲▼ ▲▼ ▲▼ +/OK +/OK +/OK +/OK ⊗/C
text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols
text_image MESSAGES 4
  • 2F Visor -

2.6 Símbolos

text_image /OK ▲▼ ▲▼ 4.5 6.5 /OK /OK /OK /OK

1Entre no menu. 2Seleccione “LISTA TELEF (PHONEBOOK)” e confirme.
3Seleccione "ADIC NOME (ADD ENTRY)" e confirme.
4Introduza o nome e confirme.

text_image /OK ▲▼ ▲▼ ▲▼ +/OK +/OK +/OK +/OK ⊗/C

The image is too blurry to recognize any text content.

The image is too blurry to recognize any text content.

▲▼

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols
  • 2C Nabiječka - A. Adaptér s napájecím kabelem
text_image MESSAGES 4
  • 2F Displej -

2.6 Symboly

text_image /OK ▲▼ ▲▼ ←/OK ←/OK ←/OK ←/OK ←/OK ←/OK ⊗/C

Standard DECT(Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

text_image Diagram showing connections between a device panel, electrical outlet, and two labeled components A and B with labeled ports.
natural_image Pure electrical circuit lines without any symbols
text_image MESSAGES 4

- 2ΣT Οθόνη -

2.6 Σύμβολα

text_image /OK ▲▼ ▲▼ ▲▼ >/OK */OK ⊗/C
text_image /OK ▲▼ +/OK ▲▼ +/OK ▲▼ +/OK +/OK ⊗/C
text_image /OK ▲▼ ▲▼ ←/OK ←/OK ←/OK ←/OK ←/OK ←/OK ←/OK
text_image /OK ▲▼ +/OK ▲▼ +/OK 5-1 5-2 5-3 +/OK ▲▼ +/OK

DECT(Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols
text_image MESSAGES 4
  • 2F kijelzö -

2.6 Szimbólumok

text_image /OK ▲▼ ▲▼ ▲▼ +/OK +/OK +/OK +/OK ⊗/C
text_image /OK ▲▼ ▲▼ ▲▼ 4→5→6→7→8→9 +/OK +/OK +/OK +/OK +/OK
text_image /OK ▲▼ →/OK ▲▼ →/OK ▲▼ →/OK →/OK ⊗/C

DECT(Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

Frekvenciatartomány 1880–1900 MHz

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols
text_image MESSAGES 4
  • 2F Wyświetlacz -

2.6 Symbole

2ABC2
3DEF3
4GHI4
5JKL5
6MNO6
7PQRS7
8TUV8
9WXYZ9
00
text_image /OK ▲▼ +/OK ▲▼ +/OK ▲▼ +/OK +/OK ⊗/C
text_image /OK ▲▼ ▲▼ 4→5→6→7 4→5→6→7 4→5→6→7 +/OK +/OK +/OK +/OK +/OK

/OK
▲▼ →/OK
▲▼ →/OK
4x5x5x /OK

Standard DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

text_image Electrical wiring diagram showing connections between a device and two electrical components labeled A and B, with terminal blocks and grounding points.
natural_image Pure electrical circuit lines without any symbols
text_image TOPCOM ① ② ③ ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ R 0 # INT
  • 2D Ahize -

Kaide

text_image MESSAGES 4
  • 2F Ekran -

2.6 Simgeler

text_image /OK ▲▼ ▲▼ +/OK +/OK ▲▼ +/OK ⊗/C
≠/OK1 Menüye girin
▲▼≠/OK2 "AHİZE"yi (HANDSET) seçin ve onaylayın.
▲▼≠/OK3 "AD"1 (NAME) seçin ve onaylayın.
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⊗I/CBir karakteri silmek için sil tuşuna basını Değişiklikleri hesaba katmadan menüden çıkmak için rehber tuşunu basılı tutun

6.5 Otomatik cevap

text_image /OK ▲▼ ▲▼ 4-5 6-7 4-5 6-7 +/OK +/OK +/OK +/OK +/OK

RETURN WITH YOUR DEFECT PRODUCT

natural_image Two identical vertical lines with evenly spaced tick marks, no text or symbols present

Location/Ort./Lieu/Plaats: Post code/Postleitzahl/Code Postal/Postcode:

TOPCOM Butler E400 - Otomatik cevap - 1

natural_image Two identical rectangular frames with evenly spaced vertical lines, no text or symbols present.

Country/Land/Pays/Land:

Tel./Tél.:

E-mail:

(Original Proof of Purchase has to be attached to this return card to be valid for warranty)

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Product information

Brand : TOPCOM

Model : Butler E400

Category : Phone