Butler 2511 Deluxe - Phone TOPCOM - Free user manual and instructions

USER MANUAL Butler 2511 Deluxe TOPCOM

3.11.1 List of calls 9

3.11.2 Delete all entries in the call list 10

4.1.1 Speaker volume during call 11

4.1.2 Set the default speaker volume 11

4.2 ADJUSTING THE RING VOLUME 11

4.4.1 Key pressed beeptone on/off 12

5.1.1 Add an entry into the phonebook 14

5.1.2 Modify a name or number 14

5.1.3 Deleting an entry 14

5.4 USING YOUR TELEPHONE WITH A PABX 15

6.2 REMOVING A HANDSET 16

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1. DESCRIPTION OF TELEPHONE

1.1 HANDSET AND BASE

Icon line Character display line. (12 characters maximum) Each operation has an associated icon Icon: Meaning: You are online EXT You are in external communication INT You are in internal communication You are in 3 way conversation New numbers in call list Hands free mode activated You are opening your address book. You are in the menu. rechargeable battery level indicator 1 segment: weak, 2 segments: medium, 3 segments: full. The segments scroll during battery recharging The antenna indicates the quality of reception. The antenna flashes when the handset is not registered on the base. The keypad is locked or Indicates that the displayed number is longer than the screen (12 digits) or Possible scroll direction in the menu

y display In stanby mode, the display shows the handset name and the handset number: B2511 Deluxe HS1 1.3. HANDSET INDICATOR (LED) The handset LED has following function:

• ON when the external line is busy

• OFF when all handset are in stanby mode

• Flashes on all handset when there is an incoming call B2511_eur.book Page 6 Thursday, October 16, 2003 3:45 PMTopcom Butler 2511 Deluxe 7 ENGLISH

2.2. RECHARGABLE BATTERIES Before you use your Butler 2511 Deluxe for the first time, you must first make sure that the batteries are charged for 6- 8 hourse. The telephone will not work optimally if not properly charged. To change or insert a rechargeable battery:

1. Slide the cover towards the bottom and then lift it up.

2. Insert the batteries respecting the (+ and -) polarity.

3. Replace the battery cover

Cover Rechargeable Batteries back view of hand-set Bottom view of base Power cable Telephone cord B2511_eur.book Page 7 Thursday, October 16, 2003 3:45 PM8 Topcom Butler 2511 Deluxe ENGLISH Note: The maximum working time of the batteries is approx. 250h and the maximum talk time is 15hours! In the course of time the batteries will start to drain faster. The batteries must be replaced. You can buy new batteries from any DIY outlet (2 rechargeable batteries, type AAA NiMH)!

• Turn ON handset: Press for 2s. The handset will search the base.

When the handset rings, press to answer. You are then connected to your correspondent. If the hand-set is on the base when the telephone rings, you just need to pick up the hand-set to answer the call (if the option autoanswer is set ON: See 4.10. Automatic answer). If you press when the telephone rings, you pick-up the line and automatically change to handsfree mode.

To correct a number use the key to delete an entered digit

3.4. MAKING AN INTERNAL CALL

Only possible when more then one handsets are registered to the base!! Normal n umeration:

2. Enter the number of the internal handset (1 to 5)

1. Enter the number of the internal handset (1 to 5)

You can converse with your correspondent without picking up the handset. To activate or deactivate the hands free mode, press the key during a call. To adjust the volume, refer to the chapter “ Personalisation “- adjusting speaker volume.

3.6 INTERNAL CALL TRANSFER

Only possible when more then one handset are registered to the base!! When you want to transfer an external call to another handset:

1. During a conversation press INT

2. Select the number of the internal handset, the external caller is put on hold.

3. When the other handset picks up, press to hang up and transfer the call.

If the internal corespondent does not pick-up, press INT again to reconnect to the external caller on line. B2511_eur.book Page 8 Thursday, October 16, 2003 3:45 PMTopcom Butler 2511 Deluxe 9 ENGLISH 3.7. CONFERENCE CALL Only possible when more then one handset are registered to the base!! You can converse simultaneously with an internal correspondent and an external correspondent. When you are on line with an external correspondent:

2. Enter the number of the internal handset that you want to call

3. When the internal correspondent picks- up, press and hold

4. If the internal correspondent does not answer, press INT again to reconnect to the external correspondent on-line.

3.8 DISPLAY OF CALL DURATION

The call duration is displayed after 15 seconds, in minutes - seconds,: “00-20” At the end of each call, the total call duration is displayed for 5 seconds.

It is possible to mute the microphone during a conversation. Press during the conversation, the microphone is then deactivated, you can talk freely without being heard by the calling party. “MUTE” is displayed. Press again to return to normal mode.

When dialling a number you can add a pause between two digits by pressing the redail/pause key for 2s.

3.11 CALLER IDENTIFICATION

Caller identification is only available if you have subscribed to this service with your telephone operator. When you receive an external call, the callers number will appear on the display as the telephone rings. If the network sends it, or if the name of the caller is in the address book, the caller is identified by his or her name. The caller identity is replaced by the call duration after 15 seconds in communication. It is still possible to display the caller’s identity after this time by pressing OK-key repeatedly for the name and number.

3.11.1 List of calls

Your telephone keeps a list in memory of the last 20 calls received. This function is only available if your are subscribed to the caller ID information. The correspondents that have called are identified by their telephone number or name in the same way as in caller identification. The presence of new / unanswered calls is indicated by the flashing -icon on the display. To consult the list of calls:

1. Press . If there are no calls in the list ‘EMPTY’ will appear.

2. Scroll through the calls using the up or down arrows. The callers names will be shown if the name is send

by the network or is stored in the phonebook. If you are at the end of the list you will hear a beep tone.

3. If you press OK, the telephone number will be shown. Note: if the telephone number is longer then 12 digits, press

OK again to see the complete number.

4. Press OK again to see the time and date when the call is received**

5. Pressing OK again will give you the option to delete or add this entry in the phonebook if it’s not already stored:

• Select ‘ADD’ and press OK. Enter or modify the name and press OK. The entry will be stored in the phonebook and deleted from the call list!

• Select ‘DELETE’ and press OK to delete this entry, or to return to the previous menu.

6. To call back a correspondent, simply press the key when their telephone number or name are displayed.

If a caller is in the phonebook, they are identified by their name in the list of calls. ** ONLY WHEN THE NETWORK SEND THE TIME/DATE TOGETHER WITH THE TELEPHONE NUMBER!!! On networks with caller ID in DTMF, no time and date will be displayed. B2511_eur.book Page 9 Thursday, October 16, 2003 3:45 PM10 Topcom Butler 2511 Deluxe ENGLISH

3.11.2 Delete all entries in the call list

You can delete all entries in the call list:

• Enter the call list by pressing the -Key

• Press and ‘DEL ALL’ appears.

• Press OK to delete all entry, or to cancel the delete operation.

Your telephone keeps a list of the 5 last calls (of 20 digits) you have made in memory; The correspondents called are identified by their telephone number or by their name if they appear in the phonebook. To consult the redial list:

2. Scroll through the calls with the up and down arrows.

3. To call by the selected correspondent, simply press when their telephone number or name is displayed.

Note: When name is displayed, you can toggle between name and number by pressing the OK key!

3.13 CALLING FROM THE PHONEBOOK

To call a correspondent whose name you have saved in the phonebook:

1. Press to enter the phonebook

2. Press the first letter of the name. The first name that starts with this letter or the nearest letter in the alphabet will be displayed.

3. Go through the list of names with the up and down keys. The list scrolls in an alphabetical order.

4. Press to dial the number of the correspondent whose name is displayed.

To see the number before dialling, carry out steps 1 to 3 from before and press Ok. The number then appears and you can modify it using the button before dialling it.

3.14 USING THE ALPHANUMERICAL KEYPAD

With your telephone you can also enter alphanumeric characters. This is useful for entering a name into the phonebook, giving a name to a hand-set, … To select a letter, press the corresponding key as many times as is necessary. For example to select an ‘A’, press ‘2’ once, to select a ‘B’, press ‘2’ twice and so on. To select ‘A’ and then B consecutively, select ‘A’, wait until the cursor moves on to the next character, then press ‘2’ twice. To select a space, press 1. To select a dash, press ‘1’ twice The keypad characters are as follows: Key First Second Third Fourth Fifth press press press press press 1 space - 1 2A B C 2 3D E F 3 4G H I 4 5J K L 5 6M N O 6 7P QR S 7 8T U V 8 9W X Y Z 9

A wide range of telephone functions are accessible through a user friendly menu.

1. To enter the menu, press /OK

2. Scroll through the selections using the up and down keys, the selections scroll in a loop ( you return to the

first after the last). The arrows on the right of the display indicate that there are other possible selections to scroll through

You can lock the keypad by pressing /OK + ‘ ’. To unlock, press ‘89 ’

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There are two ways to set the speaker volume:

olume during call During conversation, press the up or down key to change the volume accordingly.

1. Enter the menu by pressing /OK

2. Select HANDSET using the up and down keys

4. Select EAR VOL using the up and down keys

6. Select the desired volume (1 to 5 ) by means of the up and down key.

A double bleep confirms the validation of your choice Note: The handsfree volume is also adjust together with the receiver in the handset as above described

4.2 ADJUSTING THE RING VOLUME

1. Enter the menu by pressing /OK

2. Select HANDSET using the up and down keys

4. Select RING VOL using the up and down keys

6. Select the desired volume (OFF or 1 to 5 )

7. Press OK to confirm or to return to the previous menu.

Note: Every programmation is confirmed at the end by a double or single long beep. A double bleep confirms the validation of your choice A long bleep signifies that the modification has not been taken into account.

1. Enter the menu by pressing /OK

2. Select SETUP using the up and down keys

4. Select BASE VOL using the up and down keys

6. Select the desired volume (OFF or 1 to 5 )

7. Press OK to confirm or to return to the previous menu.

4.3 CHOOSING THE RING MELODY

The base and each hand set can ring with a different melody. The handsets can ring with a different melody according to whether the incoming call is internal or external.

1. Enter the menu by pressing /OK

2. Select SETUP using the up and down keys

4. Select BASE MEL using the up and down keys

6. Select the melody of your choice ( 1 to 5 ) using the up and down keys

7. Press OK to confirm or to return to the previous menu.

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4.3.2 Handset melody, external call

1. Enter the menu by pressing /OK

2. Select HANDSET using the up and down keys

4. Select EXT MEL using the up and down keys

6. Select the melody of your choice ( 1 to 5 ) using the up and down keys

7. Press OK to confirm or to return to the previous menu.

1. Enter the menu by pressing /OK

2. Select HANDSET using the up and down keys

4. Select INT MEL using the up and down keys

6. Select the melody of your choice ( 1 to 5 ) using the up and down keys

7. Press OK to confirm or to return to the previous menu.

4.4 ACTIVATION / DEACTIVATION OF BEEPS

The handsets can emit beeptone when a key is pressed, when the batteries are low and when the handset is out of range.

ey pressed beeptone on/off

1. Enter the menu by pressing /OK

2. Select HANDSET using the up and down keys

4. Select BEEP using the up and down keys

6. Select KEYTONE using the up and down keys

8. Select ON to activate, OFF to deactivate

9. Press OK to confirm.

w battery Proceed as before, but select at point 6 "LOW BATT" instead of "KEYTONE".

Proceed as before, but select at point 6 "OUTRANGE" instead of “KEYTONE".

1. Enter the menu by pressing /OK

2. Select HANDSET using the up and down keys

4. Select NAME using the up and down keys

7. Press OK to validate

While entering the name, press to delete a character and press and hold to exit the menu without taking any modifications into account.

4.6 CHOOSING MENU LANGUAGE

1. Enter the menu by pressing /OK

2. Select HANDSET using the up and down keys

4. Select LANGUAGE using theup and down keys

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6. Select the language of choice by means of the up and down keys.

7. Press OK to validate

4.7 CHANGING THE PIN CODE

Certain functions are only available to users who know the PIN code. By default this is PIN code = 0000. To change the PIN code:

1. Enter the menu by pressing /OK

2. Select SETUP using the up and down keys

4. Select pin code using the up and down keys

6. Enter the old 4 figure PIN code.

8. Enter the new 4 figure PIN code

10. Enter the new PIN code a second time

11. Press OK to validate

4.8 SETTING THE DIALLING MODE

There are two types of dialling mode:

• DTMF/Tone dialling (the most common)

• Pulse dialling ( for older installations ) To change the dialling mode:

1. Enter the menu by pressing /OK

2. Select setup using the up and down keys

4. Select DIALMODE using the up and down keys

6. Select the dialling mode using the up and down keys

7. Press OK to validate

4.9. FLASH TIME DURATION

1. Enter the menu by pressing /OK

2. Select SETUP using the up and down keys

4. Select RECALL using the up and down keys

5. Choose RECALL 1 for short flash time (100ms) or RECALL 2 for long flash time (250ms)

4.10. AUTOMATIC ANSWER When there is a incoming call and the handset in on the base, the phone automatically takes the line when lifted. This is the default setting, but can be set OFF: 1 Enter the menu by pressing /OK 2 Select HANDSET using the up and down keys 3 Press OK 4 Select Auto ans using the up and down keys 5 Select ON (for automatic answer) or OFF 6 Press OK

It is possible to return the phone to the original default configuration. This is the configuration which was installed when you first received the telephone. To return to default settings:

1. Enter the menu by pressing /OK

2. Select SETUP using the up and down keys

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4. Select DEFAULT using the up and down keys

7. Press OK to validate

WARNING! Returning to default settings will delete all entries in the phonebook and call log. The PIN code will also be reset to 0000

The Phonebook allows you to memorise 50 telephone numbers and names. You can enter names of up to 8 characters length and numbers of up to 20 digits length. To call a correspondent whose number is stored in the phonebook, refer to the section 3.13 To enter alphanumerical characters, refer to the section 3.14.

d an entry into the phonebook

1. Enter the menu by pressing /OK

2. Select PHONEBK using the up and down keys

4. Select Add using the up and down keys

7. Press OK to validate.

8. Enter the telephone number

9. Press OK to validate

1. Enter the menu by pressing /OK

2. Select PHONEBK using the up and down keys

4. Select MODIFY using the up and down keys

6. Move through the list of names with the up and down keys. The list scrolls in alphabetical order.

7. Press OK when you find the name to modify

8. Use the key to go back and enter the new name

9. Press OK to validate

10. Enter the new telephone number

11. Press OK to validate

Warning, if you enter the Phonebook first with the key and modify a telephone number with the key, the modification will be taken into account only for this call and will not be stored in the phonebook!

5.1.3 Deleting an entr

1. Enter the menu by pressing /OK

2. Select PHONEBK using the up and down keys

4. Select DELETE using the up and down keys

6. Move through the list of names using the up and down keys the list scrolls in alphabetical order.

7. Press OK when you find the name you wish to delete

8. The phone number is displayed, press OK

9. CONFIRM appears, press OK to confirm or to stop.

5.2 SEARCHING A HANDSET FROM THE BASE

When the paging button on the base is pressed all the handsets will ring. This ringing will help you locate a lost handset. By simply pressing one of the handset keys the ringing stops. B2511_eur.book Page 14 Thursday, October 16, 2003 3:45 PMTopcom Butler 2511 Deluxe 15 ENGLISH

5.3 CHOOSING PRIORITY RINGING

This function allows you to make the base or one of the handsets ring before the others when there is an external call. The priority unit will ring a number of times, then the others units will start to ring in turn. To use this function, you must choose the priority unit, this can be the base or one of the handsets. You can set the number of rings before the other units start ringing. Setting the priority unit

1. Enter the menu by pressing /OK

2. Select SETUP using the up and down keys

4. Select priority using the up and down keys

6. Select “SELECT” using the up and down keys

8. Select "BASE" or "HANDSET X" using the up and down keys

9. Press OK to validate

10. Choose the number of rings using the up and down keys

11. Press OK to validate

Activ ate / Deactivate the priority ring

1. Enter the menu by pressing /OK

2. Select Setup using the up and down keys

4. Select priority using the up and down keys

6. Select "ON" or "OFF" using the up and down keys

7. Press OK to validate

5.4 USING YOUR TELEPHONE WITH A PABX

It is possible to use your telephone with a PABX or a local telephone network. Use of your telephone with a recent system does not require any special adjustment. With certain older systems, it is necessary to insert a pause between dialling a prefix and dialling the rest of the number. Your telephone can inserts this pause automatically during the numeration. In order to do this you must enter the prefix and the pause length. It is possible to choose 2 prefixes for 2 different PABX. To remove the pause, delete the prefix in memory in the same way as you entered it. Setting the prefi

1. Enter the menu by pressing /OK

2. Select Setup using the up and down keys

4. Select PABX using the up and down keys

9. Press OK to validate

10. Enter the PABX prefix

11. Press OK to validate

Setting the pause duration

1. Enter the menu by pressing /OK

2. Select Setup using the up and down keys

4. Select PABX using the up and down keys

6. Select PAUSE using the up and down keys

8. Select the PAUSE time using the up and down keys

9. Press OK to validate

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You can subscribe new handsets on the base if these handsets support the DECT GAP protocol. The base can support a maximum of 5 handsets. If you already have 5 handsets, and you wish to add another one or change one handset, you must first delete a handset, then associate the new handset. To register any handset, the base must be put into a special registration mode:

1. Press and hold the paging key of the base for 6 seconds.

2. The base will then emit a beeptone. The base is now ready to register a new handset. You have 90 seconds after

pressing the button to register a new handset. After putting the base into registration mode, start the procedure on the new handset: if y our additional handset is a Butler 2511C Deluxe

3. Enter the menu by pressing /OK

4. Select Register using the up and down keys

6. Enter a base number ( from 1 to 4 ). The flashing numbers are already in use.

7. Enter the Base PIN code (0000 by default )

8. Press OK. The handset will start searching for the DECT base

9. If the handset has located the base, it will display the base identification number, validate the

base registration by pressing OK or stop by pressing ,

10. If the handset does not locate the base, it will return to the standby mode after a few seconds.

Try again by changing the base number and check that you are not in a environment where there is interference. Move closer to the base. if y our handset is another model After starting the registration procedure on the base, refer to the handset manual to find out how to register the handset. The handset must be GAP compatible. The icon and the text "NOT REG" flashes on the display when the handset is not associated with the base. When a handset is associated with a base, it is attributed a handset number by the base. It is this number that is displayed on the handset after the name and must be used for internal calls.

6.2 REMOVING A HANDSET

You can remove a handset with a base to allow another handset to be registered

1. Enter the menu by pressing /OK

2. Select setup using the up and down keys

8. Select the handset to be removed

9. Press OK to validate

6.3 SETTING UP A HANDSET ON ANOTHER BASE

If you want to use a Butler 2511 Deluxe handset with a base of another model. The base must be GAP compatible.

1. To put the base in registration mode, refer to the base user manual.

2. Carry out operations 3 to 9 from the paragraph 6.1.

6.4 SUBSCRIBING A TOPCOM BUTLER 300 DECT GAP HEADSET

Make sure that the base pin-code is set to ‘0000’! See 4.7 for changing the base pin-code. Press and hold the paging key of the base for 6 seconds. The base will then emit a beeptone. During this minute, the base unit is in subscribing mode and you must do the following to subscribe the headset: B2511_eur.book Page 16 Thursday, October 16, 2003 3:45 PMTopcom Butler 2511 Deluxe 17 ENGLISH - Turn ON the headset by pressing the ON/OFF button until you hear two beep tones. At the same time the red and green LED will lit ones. -Remove the rubber cover of the power socket so that the hole of the power socket is free. Pull out the rubber cover from the headset so that the registration key hole is free also. - Press the headset registration key. The red LED will flash rapidly. - If after a few seconds the green LED flashes slowly, the registration is successful. - If the red LED flashes slowly, the registration is failed. Repeat above procedure and make sure that the base pin-code is set to ‘0000’!

6.5 SELECTING A BASE

The handsets can be registered up to 4 bases simultaneously. To select a base:

1. Enter the menu by pressing /OK

2. Select setup using the up and down keys

4. Select SEL BASE using the up and down keys

6. Select a base or select AUTO using the up and down keys

When selecting the base, the currect selected base in indicated by a ‘o’ sign after the base number. If you select ‘Auto’ the handset will automatically search for another base when you are out of range!

Symptom Possible cause Solution No display Batteries uncharged Check the position of the batteries Recharge the batteries Handset turned OFF Turn ON the handset No tone Telephone cord badly connected Check the telephone cord connection The line is occupied by another handset Wait until the other handset hangs up The icon flashes Handset out of range Bring the handset closer to the base The base has no power supply Check the mains connection to the base The handset is not registered on the base Register the handset on the base Base or handset do not ring The ringing volume is zero or low Adjust the ringing volume Tone is good, but there is no communication The dialling mode is wrong Adjust the dialling mode (pulse/tone) Not possible to transfer a call on PABX The FLASH time is too short Set the unit to Long Flash time Telephone does not react to pressing the keys Manipulation error Remove the batteries and put them back in place B2511_eur.book Page 17 Thursday, October 16, 2003 3:45 PM18 Topcom Butler 2511 Deluxe ENGLISH

8.1. WARRANTY PERIOD The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered. The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the unit-model are indicated. 8.2. WARRANTY HANDLING A faulty unit needs to be returned to a Topcom service centre including a valid purchase note. If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge. Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit. The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres. 8.3. WARRANTY EXCLUSIONS Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty. Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused by the use of non-rechargeable batteries is not covered under warranty. The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation. No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible. Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by unqualified, non- officially appointed Topcom service centres.

9. TECHNICAL CHARACTERISTICS

• Standard: DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

• Frequency range: 1880 MHZ to 1900 MHz

• Number of channels: 120 duplex channels

• Base power supply: 220 V / 50 Hz for the base

• Handset Batteries: 2 rechargeable batteries AAA, NiMh 550mAh

• Charging time: 6-8 hours

• Normal conditions of use: +5 °C to +45 °C

• Dialling mode: Pulse / Tone

3.5 HANDENVRIJE MODUS

• Standard: DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

• Frequency range: 1880 MHZ to 1900 MHz

• Number of channels: 120 duplex channels

• Base power supply: 220 V / 50 Hz for the base

• Handset Batteries: 2 rechargeable batteries AAA, NiMh 550mAh

• Charging time: 6-8 hours

• Normal conditions of use: +5˚C to +45 ˚C

• Dialling mode: Pulse / Tone

• Standard: DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile)

• Flash time 100 o 250ms B2511_eur.book Page 85 Thursday, October 16, 2003 3:45 PMB2511_eur.book Page 86 Thursday, October 16, 2003 3:45 PMB2511_eur.book Page 87 Thursday, October 16, 2003 3:45 PMU8006145 B2511_eur.book Page 88 Thursday, October 16, 2003 3:45 PM