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USER MANUAL Butler 4450 TOPCOM
This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.
The Declaration of conformity can be found on :
http://www.topcom.net/support/cedeclarations.php
- Only use the charger plug supplied. Do not use other chargers, as this may damage the battery cells.
- Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the battery compartment of the handset).
- Do not touch the charger and plug contacts with sharp or metal objects.
- The operation of some medical devices may be affected.
- The handset may cause an unpleasant buzzing sound in hearing aids.
- Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from a water source. Keep water away from the handset.
- Do not use the telephone in environments where there is a risk of explosions.
- Dispose of the batteries and maintain the telephone in an environment-friendly manner.
- As this telephone cannot be used in case of a power cut, you should use a mains-independent telephone for emergency calls, e.g. a mobile phone.
Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the normal household garbage but bring the product to a collection point for the recycling of electrical and electronic equipments. The symbol on the product, user guide and/or box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point. By re-using some parts or raw materials from used products you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the collection points in your area.

Cleaning
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.
To be connected to the public analogue telephone network.
The CE symbol indicates that the unit complies with the essential requirements of the R&TTE directive.
1 Description of telephone
1.1 Handset and base Butler 4450

text_image
TOPCOM 1 2 3 4 5 6 7 8 9 10 11 12 13 14
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TOPCOM Butler 4450 21 22 23 24 25 26 27 28 15 16 17 18 19- Earpiece
- Handset Indicator LED
- Handfree
- Menu/OK /OK
- Redial/Pause key /Up/key
- Phonebook
- Conference call #
- Internal call INT
- Microphone
- Flash key R/Power ON/OFF
- Down key /Call log key
- Line key
- Mute/Delete key
-
Display
-
Speaker
- Play/Pause key
- Skip back
- Skip forward
- Stop/Clock key
- Outgoing message
- New message indicator LED
- Charge indicator LED
- Power indicator/Incoming call LED
- Delete key
- Paging key
- Answer ON/OFF
- Base volume down
- Base volume up
1.2 Charger Butler 4450

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TOPCOM Charge indicator1.3 Display
Icon line Character display line

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(12 characters maximum) MESSAGES 4Each operation has an associated icon
Icon: Meaning:
You are online
EXT You are in external communication
INT You are in internal communication
New numbers in call list
Indicate answered call
Indicate unanswered call
You are opening your address book.
You are in the menu.
rechargeable battery level indicator
1 segment: weak, 2 segments: medium, 3 segments: full.
The antenna indicates the quality of reception.
The antenna flashes when the handset is not registered on the base.
Handset keypad locked
◀ or ▶ Indicates that the displayed number is longer than the screen (12 digits)
Answering machine ON
1.3.1 Standby display
In standby mode, the display shows the time and the handset number:
12-05 1
1.4 Handset indicator (LED)
The handset LED has following function:
• ON when the external line is busy
• OFF when all handset are in stanby mode
• Flashes on all handset when there is an incoming call
2 Telephone installation
2.1 Connections
Back view of base Butler 4450

flowchart
graph TD
A["Remote Device"] --> B["Telephone cord"]
B --> C["TEL"]
B --> D["Power cable"]
C --> E["Power cable"]
D --> E
Back view of charger Butler 4450

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Power cable2.2 Rechargeable batteries

Before you use your Butler 4450 for the first time, you must first make sure that the batteries are charged for 6-8 hours. The telephone will not work optimally if not properly charged.
To change or insert a rechargeable battery:
- Slide the cover towards the bottom and then lift it up.
- Insert the batteries respecting the (+ and -) polarity.
- Replace the battery cover.

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Back view of hand-set Cover Rechargeable batteries Budler 4450
The maximum standby time of the batteries is approx. 200 h and the maximum talk time is 10 hours! In the course of time the batteries will start to drain faster. The batteries must be replaced. 2 rechargeable batteries, type AAA NiMH!
3 Using the telephone
3.1 Setting menu language
- Enter the menu by pressing /OK
- Select HANDSET using the up and down keys
- Press OK
- Select LANGUAGE using the up and down keys
- Press OK
- Select the language of choice by means of the up and down keys.
- Press OK to validate
3.2 Handset ON/OFF
- Turn ON handset: Press the key on the handset. The handset will search the base.
- Turn OFF handset: Press for 3 sec. The display will go OFF.
3.3 Receiving a call
When the handset rings, press to answer. You are then connected to your correspondent. If the hand-set is on the base when the telephone rings, you just need to pick up the handset to answer the call (if the option autoanswer is activated: See 4.9. Automatic answer).
3.4 Making an external call
3.4.1 Normal:
- Press
- Enter telephone number
3.4.2 Block dialling:
- Dial your correspondents number
- Press
To correct a number use the Ⓧkey to delete an entered digit
3.5 Making an internal call
- Press INT
- Enter the number of the internal handset (1 to 5)
3.6 Internal call transfer
When you want to transfer an external call to another handset:
- During a conversation, press INT
- Select the number of the internal handset, the external caller is put on hold.
- When the other handset picks up, press to hang up and transfer the call.
If the internal correspondent does not pick-up, press INT again to reconnect to the external caller on line.
3.7 Conference Call
Only possible when more then one handset are registered to the base!!
You can converse simultaneously with an internal correspondent and an external correspondent.
When you are on line with an external correspondent:
- Press INT
- Enter the number of the internal handset that you want to call
- When the internal correspondent picks-up, press and hold #
- If the internal correspondent does not answer, press INT again to reconnect to the external correspondent on-line.
3.8 Handsfree mode
You can speak with your correspondent without picking up the handset. To activate or deactivate the handsfree mode, press the key during a call. To adjust the volume, See 4.3 "Speaker volume during call" on page 13.
3.9 Display of call duration
The call duration is displayed after 15 seconds, in minutes - seconds.
At the end of each call, the total call duration is displayed for 5 seconds.
3.10 Microphone mute
It is possible to mute the microphone during a conversation.
Press ☒ during the conversation, the microphone is then deactivated, you can talk freely without being heard by the calling party.
"MUTE" is displayed. Press again to return to normal mode.
3.11 Pause Key
When dialling a number you can add a pause between two digits by pressing the redail/pause ⬆/P key for 2s.
3.12 Caller Identification
Caller identification is only available if you have subscribed to this service with your telephone operator.
When you receive an external call, the callers number will appear on the display as the telephone rings.
If the network sends it, or if the name of the caller is in the address book, the caller is identified by his or her name.
The caller identity is replaced by the call duration after 15 seconds in communication. It is still possible to display the caller's identity after this time by pressing OK-key repeatedly for the name and number.
3.12.1 List of calls
Your telephone keeps a list in memory of the last 40 calls received. This function is only available if your are subscribed to the caller ID information. The correspondents that have called are identified by their telephone number or name in the same way as in caller identification.
The presence of new / unanswered calls is indicated by the flashing ☐ on on the display. To consult the list of calls:
- Press . If there are no calls in the list 'EMPTY' will appear.
- Scroll through the calls using the up or down arrows. The callers names will be shown if the name is send by the network or is stored in the phonebook. When is shown, this call is been answered. When is shown, the call is unanswered. If you are at the end of the list you will hear a beep tone.
- If you press OK, the telephone number will be shown. Note: if the telephone number is longer then 12 digits, press OK again to see the complete number.
- Press OK again to see the time and date when the call is received
- Pressing OK again will give you the option to add this entry in the phonebook if it's not already stored:
- Press OK when 'ADD' is shown on the display. Enter or modify the name and press OK. Enter or modify the telephonenumber and press OK. Select the melody (1-10) which will be heard when this number is calling by means of the up/down keys and press OK. The entry will be stored in the phonebook.
- To call back a correspondent, simply press the key when their telephone number or name are displayed.
If a caller is in the phonebook, they are identified by their name in the list of calls.
3.12.2 Delete an entry or all entries in the call list
You can delete each entry separately or all entries at ones:
- When scrolling through the calls, press:
– the mute key short to delete this entry only. DELETE appears on the screen.
- the mute key long (2 sec.) to delete all entries: DELETE ALL appears on the screen.
- Press OK to delete current/all entr(y)(ies), or to cancel the delete operation.
3.13 Redial memory
Your telephone keeps a list of the 10 last calls (of 32 digits) you have made in memory; The correspondents called are identified by their telephone number or by their name if they appear in the phonebook.
To consult the redial list:
- Press
- Scroll through the calls with the up and down arrows.
- To call by the selected correspondent, simply press when their telephone number or name is displayed.

When name is displayed, you can toggle between name and number by pressing the OK key!
3.14 Calling from the phonebook
To call a correspondent whose name you have saved in the phonebook:
- Press to enter the phonebook
- Press the first letter of the name. The first name that starts with this letter or the nearest letter in the alphabet will be displayed.
- Go through the list of names with the up and down keys. The list scrolls in an alphabetical order.
- Press to dial the number of the correspondent whose name is displayed.
To see the number before dialling, carry out steps 1 to 3 from before and press Ok.
3.15 Using the alphanumerical keypad
With your telephone you can also enter alphanumeric characters. This is useful for entering a name into the phonebook, giving a name to a hand-set, ...
To select a letter, press the corresponding key as many times as is necessary. For example to select an 'A', press '2' once, to select a 'B', press '2' twice and so on. To select 'A' and then B consecutively, select 'A', wait until the cursor moves on to the next character, then press '2' twice.
To select a space, press 1.
To select a dash, press '1' twice.
The keypad characters are as follows:
| Key | First press press press press | Second press press press press | Third | Fourth | Fifth | |||||
| 1 space - 1 | ||||||||||
| 2 | A | B | C | 2 | ||||||
| 3 | D | E | F | 3 | ||||||
| 4 | G | H | I | 4 | ||||||
| 5 | J | K | L | 5 | ||||||
| 6 | M | N | O | 6 | ||||||
| 7 | P | Q | R | S | 7 | |||||
| 8 | T | U | V | 8 | ||||||
| 9 | W | X | Y | Z | 9 | |||||
3.16 Using the menu
A wide range of telephone functions are accessible through a user friendly menu.
- To enter the menu, press /OK
- Scroll through the selections using the up and down keys, the selections scroll in a loop (you return to the first after the last).
- To validate a selection, press OK
- To return to the previous menu, press ⊗/C
4 Personalisation

Every programmation is confirmed at the end by a double or single long beep. A double beep confirms the validation of your choice. A long beep signifies that the modification has not been taken into account.
4.1 adjusting the ring volume
4.1.1 Handset ringvolume External/internal calls
The handset ringvolume for internal or external calls can be set separately:
- Enter the menu by pressing /OK
- Select HANDSET using the up and down keys
- Press OK
- Select INT RING VOL or EXT RING VOL using the up and down keys
- Press OK
- Select the desired volume (OFF or 1 to 5)
- Press OK to confirm or to return to the previous menu.
4.1.2 Base ring volume
- Enter the menu by pressing /OK
- Select SETUP using the up and down keys
- Press OK
- Select BASE VOLUME using the up and down keys
- Press OK
- Select the desired volume (OFF or 1 to 5)
- Press OK to confirm or to return to the previous menu.
4.2 Choosing the ring melody
The base and each handset can ring with a different melody.
The handsets can ring with a different melody according to whether the call is internal or external.
4.2.1 Base melody
- Enter the menu by pressing /OK
- Select SETUP using the up and down keys
- Press OK
- Select BASE MELODY using the up and down keys
- Press OK
- Select the melody of your choice (1 to 5) using the up and down keys
- Press OK to confirm or to return to the previous menu.
4.2.2 Handset melody, external call
- Enter the menu by pressing /OK
- Select HANDSET using the up and down keys
- Press OK
- Select EXT MELODY using the up and down keys
- Press OK
- Select the melody of your choice (1 to 10) using the up and down keys
- Press OK to confirm or to return to the previous menu.
4.2.3 Handset melody, internal call
- Enter the menu by pressing /OK
- Select HANDSET using the up and down keys
- Press OK
- Select INT MELODY using the up and down keys
- Press OK
- Select the melody of your choice (1 to 10) using the up and down keys
- Press OK to confirm or to return to the previous menu.
4.3 Speaker volume during call
During conversation, press the up or down key to change the volume accordingly.

The handsfree volume is also adjusted together with the receiver in the handset as above described.
4.4 Activation / Deactivation of beeps
The handsets can emit beeptone when a key is pressed, when the batteries are low or when the handset is out of range.
4.4.1 Key pressed beeptone on/off
- Enter the menu by pressing /OK
- Select HANDSET using the up and down keys
- Press OK
- Select BEEP using the up and down keys
- Press OK
- Select KEYTONE using the up and down keys
- Press OK
- Select ON to activate, OFF to deactivate
- Press OK to confirm.
4.4.2 Low battery
Proceed as before, but select at point 6 "LOW BATTERY" instead of "KEYTONE".
4.4.3 Handset out of range
Proceed as before, but select at point 6 "OUT RANGE" instead of "KEYTONE".
4.5 Handset name
This function allows you to personalise each handset.
- Enter the menu by pressing /OK
- Select HANDSET using the up and down keys
- Press OK
- Select NAME using the up and down keys
- Press OK
- Enter the name
- Press OK to validate
While entering the name, press 'c' to delete a character and press and hold to exit the menu without taking any modifications into account.
4.6 Changing the PIN code
Certain functions are only available to users who know the PIN code. By default this is PIN code = 0000.
To change the PIN code:
- Enter the menu by pressing /OK
- Select SETUP using the up and down keys
- Press OK
- Select PIN CODE using the up and down keys
- Press OK
- Enter the old 4 figure PIN code.
- Press OK
- Enter the new 4 figure PIN code
- Press OK
- Enter the new PIN code a second time
- Press OK to validate
4.7 Setting the dialling mode
There are two types of dialling mode:
- DTMF/Tone dialling (the most common)
- Pulse dialling (for older installations)
To change the dialling mode:
- Enter the menu by pressing /OK
-
Select setup using the up and down keys
-
Press OK
-
Select DIAL MODE using the up and down keys
-
Press OK
-
Select the dialling mode using the up and down keys
-
Press OK to validate
4.8 Flash time duration
- Enter the menu by pressing /OK
- Select SETUP using the up and down keys
- Press OK
- Select RECALL using the up and down keys
- Choose RECALL 1 for short flash time (100ms) or RECALL 2 for long flash time (250ms)
4.9 Automatic answer
When there is a incoming call and the handset in on the base, the phone automatically takes the line when lifted. This is the default setting, but can be set OFF:
- Enter the menu by pressing /OK
- Select HANDSET using the up and down keys
- Press OK
- Select AUTO ANSWER using the up and down keys
- Select ON (for automatic answer) or OFF
- Press OK
4.10 Reset
It is possible to return the phone to the original default configuration. This is the configuration which was installed when you first received the telephone.
To return to default settings:
- Enter the menu by pressing /OK
- Select SETUP using the up and down keys
- Press OK
- Select DEFAULT using the up and down keys
- Press OK
- Enter the 4 digit PIN code (default =0000). Press OK.
- Press again OK to validate
DEFAULT PARAMETERS ARE:
Low battery beeps ON
Out of range warning beeps OFF
Key click ON
Auto answer ON
Internal melody 1
Internal volume 3
External melody 3
External volume 3
Ear volume 3
Phonebook
Call log list Empty
Redial list Empty
Pin code 0000
Dial mode DTMF
Keypad lock OFF
Empty

Returning to default settings will delete all entries in the phonebook and call log. The PIN code will also be reset to 0000.
4.11 Keypad lock
The keypad can be locked so that no settings can be changed or no telephone number can be dialed. The Ⓧ-icon will appear on the screen when keypad is locked.
4.11.1 Locking the keypad by Menu
- Enter the menu by pressing ✦/OK
- Select HANDSET using the up ▲ and down ▼ keys
- Press OK
- Select KEY LOCK? using the up ▲ and down ▼ keys
- Press OK to lock the keypad
4.11.2 Locking the keypad by the \*-key (quick lock)
Press and hold the ‘*’-key for 3 seconds. The keypad will be locked.
4.11.3 Unlock the keypad
- Press any key
- PRESS * will appear on the screen
- Press the '*' key within 3 seconds to unlock the keypad
4.12 Setting the time
- Enter the menu by pressing /OK
- Select DATE - TIME using the up and down keys
- Press OK
- Select CLOCK SET using the up and down keys
- Press OK
- Enter the time (24h format).
- Press OK to validate
4.13 Setting the date
- Enter the menu by pressing /OK
- Select DATE - TIME using the up and down keys
- Press OK
- Select DATE SET using the up and down keys
- Press OK
- Enter the date (day-month format).
- Press OK to validate
4.14 Setting the alarm
- Enter the menu by pressing /OK
- Select DATE-TIME using the up and down keys
- Press OK
- Select ALARM SET using the up and down keys
- Press OK
- Select ON to turn On the alarm and press OK. Enter the time (24h format) when the alarm must be activate.
Or
- Select OFF to turn off the alarm and press OK to confirm.

When the alarm goes off you can press any handset key to turn it off.
5 Advanced functions
5.1 Phonebook
The Phonebook allows you to memorise 50 telephone numbers and names. You can enter names of up to 12 characters length and numbers of up to 20 digits length. To call a correspondent whose number is stored in the phonebook, refer to the section 3.14. To enter alphanumerical characters, refer to the section 3.15.
5.1.1 Add an entry into the phonebook
- Enter the menu by pressing /OK
- Select PHONE BOOK using the up and down keys
- Press OK
- Select ADD ENTRY using the up and down keys
- Press OK
- Enter the name
- Press OK to validate.
- Enter the telephone number
- Press OK to validate
- Select the desired melody (1-10) by means of the up/down key
- Press OK to Validate
5.1.2 Modify a name or number
To modify a number in the phonebook:
- Enter the menu by pressing /OK
- Select PHONE BOOK using the up and down keys
- Press OK
- Select MODIFY ENTRY using the up and down keys
- Press OK
- Move through the list of names with the up and down keys. The list scrolls in alphabetical order.
- Press OK when you find the name to modify
- Use the ‘’ key to go back and enter the new name
- Press OK to validate
- Enter the new telephone number
- Press OK to validate
5.1.3 Deleting an entry
To delete an entry:
- Enter the menu by pressing /OK
- Select PHONE BOOK using the up and down keys
- Press OK
- Select DELETE ENTRY using the up and down keys
- Press OK
- Press OK when you find the name you wish to delete
-
CONFIRM appears, press OK to confirm or to stop.
-
Move through the list of names using the up and down keys the list scrolls in alphabetical order.
5.2 Searching a handset from the base
When the paging button • on the base is pressed all the handsets will ring. This ringing will help you locate a lost handset. By simply pressing one of the handset keys the ringing stops.
6 Managing multiple handsets
6.1 Setting up an additional handset

You only need to register a 2nd handset in case your 2nd handset does not link with the base anymore or when you have bought a new one!!!
You can register new handsets on the base if these handsets support the DECT GAP protocol.
The base can support a maximum of 5 handsets. If you already have 5 handsets, and you wish to add another one or change one handset, you must first delete a handset, then associate the new handset.
To register any handset, the base must be put into a special registration mode:
- Press and hold the paging key of the base for 6 seconds.
- The base will then emit a beeptone. The base is now ready to register a new handset. You have 90 seconds after pressing the button to register a new handset.
After putting the base into registration mode, start the procedure on the new handset:
6.1.1 if your additional handset is a Butler 44xx
- Enter the menu by pressing /OK
- Select REGISTER using the up and down keys
- Press OK
- Select REG BASE using the up and down keys
- Enter a base number (from 1 to 4). The flashing numbers are already in use.
- Enter the Base PIN code (0000 by default)
- Press OK. The handset will start searching for the DECT base
- If the handset has located the base, it will display the base identification number, validate the base registration by pressing OK or stop by pressing ☐
- If the handset does not locate the base, it will return to the standby mode after a few seconds.
- Try again by changing the base number and check that you are not in a environment where there is interference. Move closer to the base.
6.1.2 if your handset is another model
After starting the registration procedure on the base, refer to the handset manual to find out how to register the handset. The handset must be GAP compatible.
The icon and the text "NOT REG" flashes on the display when the handset is not associated with the base.
When a handset is associated with a base, it is attributed a handset number by the base. It is this number that is displayed on the handset after the name and must be used for internal calls.

DECT GAP Profile only guarantees that basic calling-functions will work correctly between different brands/types. There's a possibility that certain services (like CLIP) will not work correctly.
6.2 Removing a handset
You can remove a handset with a base to allow another handset to be registered
- Enter the menu by pressing /OK
- Select SETUP using the up and down keys
- Press OK
- Select DEL HANDSET using the up and down keys
- Press OK
- Enter the 4 digit base PIN code
- Press OK
- Select the handset to be removed
- Press OK to validate
6.3 Setting up a handset on another base
If you want to use a Butler 44xx handset with a base of another model. The base must be GAP compatible.
- To put the base in registration mode, refer to the base user manual.
- Carry out operations 3 to 10 from the paragraph 6.1.
6.4 Selecting a base
The handsets can be registered up to 4 bases simultaneously.
To select a base:
- Enter the menu by pressing /OK
- Select REGISTER using the up and down keys
- Press OK
- Select SELECT BASE using the up and down keys
- Press OK
- Select a base or select AUTO using the up and down keys
- Press OK
When selecting the base, the current selected base in indicated by a blinking base number. If you select 'Auto' the handset will automatically search for another base when you are out of range!
7 Answering Machine
The Butler 4450 has a built-in digital answering machine with a recording capacity of 13 min. This answering machine can be controlled by the base and by the handset. The answering machine can be operated remotely and features the possibility of recording two outgoing messages (Message 1 and Message 2).
An internal voice will state various information, such as day and time of the call, as well as settings such as VIP code, ring delay... The language available of the internal voice is indicated on the packing!

All messages and settings are stored on Flash-Memory and will not be erased when the adapter is unplugged. Only the day/time settings will be erased.
7.1 Answering machine settings
Some settings can also be done on the base but most settings are controlled by the handset.
7.1.1 Setting the base speaker volume
To change the volume during playback of incoming or outgoing messages, press ‘+’ to increase or ‘-’ to decrease. The volume can be set from ‘0’-‘9’. If the volume is set to the lowest position there will be no audible output during call screening and during remote interrogation, but there will be a level ‘1’ output for other operation.
7.1.2 Turning Answering Machine On/Off
If the answering machine is On, the ☑ED on the base will light up continuously (or blink when there are new messages) and the machine will automatically pick up the line after a number of rings (see 7.1.3 "Setting Number of Rings" on page 22). On the handset the icon will be show (or blink when there are new messages).
If the answering machine is Off, the ☑ED on the base will not lit and the -icon will not been shown on the handset display.
To turn the answering ON/OFF from the base:
- Press to switch On the answering machine.
- A voice confirms the setting and playback the active OGM.
- Press to switch Off the answering machine.
To turn the answering ON/OFF from the Handset:
- Enter the menu by pressing /OK
- Select TAM SETTINGS using the up and down keys
- Press OK
- Select ANS ON/OFF using the up and down keys
- Press OK
- Select ON or OFF and press OK to confirm
Even if the answering machine is Off, it will automatically pick up after 10 rings to enable remote activation (see 7.3 "Remote Operation" on page 25)
7.1.3 Setting Number of Rings
The number of rings after which the answering machine will answer calls can be set from 2 – 9 and TS (Toll saver). The standard setting is 6 rings. In Toll saver mode, the machine will answer after 6 rings if there are no new messages, and after 2 rings if there are new messages. If there are no new messages and you call your machine to check your messages remotely (see 7.3 “Remote Operation” on page 25), you can hang up after the 2nd ring. You do not need to pay connection fees and you know that you do not have any new messages. To set the number of ring by the base:
- To check the actual number of rings, briefly press the 'skip forward' button. A voice will playback the current number of rings.
- Press for 2 secs to set the number of ringing tones.
- Press immediately to change the current number of rings.
- If you do not press any keys for 3 seconds, the machine will set the selected number of rings.
To set the number of rings by the handset:
- Enter the menu by pressing /OK
- Select TAM SETTINGS using the up and down keys
- Press OK
- Select ANS DELAY using the up and down keys and press OK
- Set the number of rings using the up and down keys and press OK to confirm.
7.1.4 Memory Full
If the memory is full, the answering ON/OFF LED will flash on the base rapidly (0,5 sec. ON/OFF). If the answering machine is turned On and a call comes in, the machine will automatically play OGM 2 (answering machine function without recorded caller message). When listening to the messages, the internal voice will announce that the memory is full and then play back the messages.
Erase some or all the messages after listening to them. The memory is free again.
7.1.5 Programming the VIP Code
The VIP code is a 3-digit code used to operate the machine remotely (see 7.3 "Remote Operation" on page 25). The VIP code is set to '123' by default.
- Enter the menu by pressing /OK
- Select TAM SETTINGS using the up and down keys
- Press OK
- Select REMOTE CODE and press OK
- Enter the new code and press OK to confirm
7.1.6 Recording/playing and deleting an outgoing message (OGM)
Two outgoing messages of 3 minutes can be recorded (OGM1 and OGM2).
- Outgoing message 1 for the answering function and the possibility for callers to leave a message.
- Outgoing message 2 for the answering function without allowing callers to leave a messages on the machine (answer only).

If no outgoing message is recorded, a pre-recorded outgoing message will be used.
- Enter the menu by pressing /OK
- Select TAM SETTINGS using the up and down keys
- Press OK
- Select OGM SETTINGS and press OK
- Select:
PLAY OGM: to play and hear the outgoing message
RECORD OGM: to record the outgoing message
Delete OGM: to erase the outgoing message
- Select the outgoing message you want to play/delete or record and press OK: If you have selected to play the OGM you will hear the OGM If you have selected to delete the OGM the pre-recorded OGM will be played If you have selected to record a OGM the internal voice will ask to start speaking after the tone. You can end the recording by pressing the '#'-key. The recording will be played back.
7.1.7 Selecting the Outgoing message (answering mode)
To set the answering mode by the base:
- Press and hold the -key until the voice ask you to select the outgoing message
- Press the to select OGM1 or to select OGM2. The selected message will be played.
To set the answering mode by the handset:
- Enter the menu by pressing /OK
- Select TAM SETTINGS using the up and down keys
- Press OK
-
Select ANS MODE and press OK
-
Select 'ANS AND REC' for OGM1 or 'ANS ONLY' for OGM2 and press OK to confirm
7.1.8 Setting the day
During playback of messages you will hear the day and time when the messages are recorded. The time is set by the internal clock (See “Setting the time” on page 17) but the day need to be set separately:
- Enter the menu by pressing /OK
-
Select TAM SETTINGS using the up and down keys
-
Press OK
- Select DAY SETTINGS and press OK
- Set the day using the up and down keys and press OK to confirm.
7.2 Operation
If a call is received and the answering machine is turned ON, the answering machine will automatically answer the call after the set number of rings.
If outgoing message 1 has been selected, the message will be played, a beep will be heard and the caller can leave a message (max. 3 minutes).
If outgoing message 2 has been selected, after the beep, the line will automatically be disconnected. The caller doesn't have the possibility to leave a message.

If, during pick-up, nothing is said for 8 seconds, the line will be automatically disconnected.

Due to noise on your telephone line, it's possible that the device will not disconnect automatically, but record up to max. 3 minutes. The recording will be interrupted as soon as you take the line. If the unit continuous recording, press ■ on the base.
7.2.1 Call screening on base and handset
This function is convenient if you only want to answer certain calls. During incoming call it is possible to screen the call over the base and handset and hear who is calling. On the base, if the speaker volume is not set to minimum, you can hear the outgoing message and the caller who is leaving a message.
For the handset:
- When SCREENING?' appears press OK, you can hear the caller by the handset
- To stop the screening press /c
7.2.2 Recording a Memo
A memo is considered as an incoming message that can be picked up later by the user. The max. recording time for a memo is 3 minutes.
- Enter the menu by pressing /OK
- Select TAM SETTINGS using the up and down keys
- Press OK
- Select MEMO REC and press OK
- The internal voice will ask you to start the memo recording after the beep.
- To stop the recording, press the '#' key
7.2.3 Playback of Incoming Messages and Memos
On the base:
Press ▶ to play all the messages and memos.
Press ▶ for 2 sec. to play only the new messages and memos.
For each message, the internal voice announce the day and time when the message was recorded.
During playback, you can:
- Go to the beginning of the current message by pressing once.
- Go to the previous message by pressing twice.
- Stop playback by pressing . ■
- Press to erase the current message
- Interrupt playback by pressing . Press again to restart playback.
Go to the next message by pressing ▶
After you have listened to all messages, the internal voice will ask you to delete all the messages.
- Press ∅ to confirm or
- Press ■ to skip.
After pressing delete, the internal voice confirms that all the messages have been deleted.
On the handset:
- Enter the menu by pressing /OK
- Select PLAY MESSAGES and press OK
- The amount of new messages will be show, press the down key to see all messages (new and old messages)
- Press OK to start playing back the messages
- After the play back, the internal voice will ask to delete all messages by pressing the /C -key
7.3 Remote Operation
The answering machine can be operated remotely using a touch-tone phone (DTMF tone selection system).
The remote control is menu operated.
7.3.1 To enter the remote operation
- Call your machine.
- The answering machine picks up the line, you hear the outgoing message and a beep.
- After the beep, press “*” long. The unit will ask to enter the VIP code
- Slowly dial the VIP code (default 123).
- If the VIP code is incorrect the unit will confirm and ask you to re-enter. If the VIP code is correct and the unit has new messages, it will start to pronounce the amount of new messages and also play them. When all messages are played, the unit will ask you to press '5' to delete current played messages, or '1' to hear main menu.
- If the unit doesn't have any new messages it will say so and ask you to press '1' for main menu.
7.3.2 Main Menu
Press '1' to play back the next menu:
• To play all messages, press '2'.
• To play new messages, press '3'
• To skip back during messages, press '4'
• To delete during messages, press '5'
- To skip forward during messages, press '6'
• To set answer On/Off, press '7'
- To hear Outgoing messages menu, press '8'
- To set a new security code, press '9'
• To hear main menu, press '1'

You are not obliged to play the main menu before activating any function.
7.3.3 Outgoing Message Menu
Press ‘8’ in the main menu. The unit shall announce ‘Outgoing message menu’ followed by the outgoing message menu.
• To play OGM, press '2'
• To record ‘answer and record OGM’, press ‘3’
• To record ‘answer and only OGM’, press ‘4’
• To select ‘answer and record OGM’, press 5
- To select 'answer and only OGM' press '6'
• To hear OGM menu again, press '8'
• To hear mean menu again, press '1'
7.3.4 Setting the security code
- Press '9' in the main menu. The unit shall ask to press '*' to set a new VIP code.
- Press ' * '
- Enter the new security code after the tone.
- Press # to confirm
- The unit shall ask to press '1' for main menu.
8 Troubleshooting
| Symptom Possible cause Solution | ||
| No display Batteries uncharged | Check the position of the batteries | |
| Recharge the batteries | ||
| Handset turned OFF Turn ON | the handset | |
| No tone Telephone cord badly connected | connected | Check the telephone cord connection |
| The line is occupied by another handset | Wait until the other handset hangs up | |
| The icon flashes | Handset out of range Bring theThe base has no power supply | handset closer to the baseCheck the mains connection to the base |
| The handset is not registered on the base | Register the handset on the base | |
| Base or handset do not ring The ringing volume is zero or low | Adjust the ringing volume | |
| Tone is good, but there is no communication | The dialling mode is wrong Adjust the dialling mode (pulse/tone) | |
| Not possible to transfer a call on PABX | The FLASH time is too short Set the unit to Long Flash time | |
| Telephone does not react to pressing the keys | Manipulation error Remove the batteries and put them back in place | |
9 Topcom warranty
9.1 Warranty period
The Topcom units have a 36-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the unit-model are indicated.
9.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note. If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
9.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by unqualified, non-officially appointed Topcom service centres.
10 Technical characteristics
- Standard: DECT (Digital Enhanced Cordless Telecommunications)
GAP (Generic Access Profile)
• Frequency range: 1880 MHz to 1900 MHz
• Number of channels: 120 duplex channels - Modulation: GFSK
- Speech coding: 32 kbit/s
- Emission power: 10 mW (average power per channel)
- Range: max 300 m in open space /10-50 m inhouse
- Base power supply: 230 V / 50 Hz for the base
- Handset Batteries: 2 rechargeable batteries AAA, NiMh 550mAh
- Handset autonomy: 200 hours in standby
- Talk time: 10 hours
- Charging time: 6-8 hours
• Normal conditions of use: +5 °C to +45 °C - Dialling mode: Pulse / Tone
- Flash time 100 or 250 ms
| 2 | A | B | C | 2 | ||||||
| 3 | D | E | F | 3 | ||||||
| 4 | G | H | I | 4 | ||||||
| 5 | J | K | L | 5 | ||||||
| 6 | M | N | O | 6 | ||||||
| 7 | P | Q | R | S | 7 | |||||
| 8 | T | U | V | 8 | ||||||
| 9 | W | X | Y | Z | 9 |
Press '1' to play back the next menu:
• To play all messages, press '2'.
• To play new messages, press '3'
- To skip back during messages, press '4'
- To delete during messages, press '5'
- To skip forward during messages, press '6'
• To set answer On/Off, press '7'
- To hear Outgoing messages menu, press '8'
- To set a new security code, press '9'
• To hear main menu, press '1'

- To play OGM, press '2'
• To record ‘answer and record OGM’, press ‘3’
• To record ‘answer and only OGM’, press ‘4’ - To select 'answer and record OGM', press 5
• To select ‘answer and only OGM’ press ‘6’
• To hear OGM menu again, press '8'
• To hear mean menu again, press '1'
7.3.4 VIP-code instellen
- Standaard: DECT (Digital Enhanced Cordless Tele-
communications)
GAP (Generic Access Profile)
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MESSAGES 4Icône: Signification:
2.2 Piles rechargeables

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| 1 espace - 1 | ||||||||
| 2 | A | B | C | 2 | ||||
| 3 | D | E | F | 3 | ||||
| 4 | G | H | I | 4 | ||||
| 5 | J | K | L | 5 | ||||
| 6 | M | N | O | 6 | ||||
| 7 | P | Q | R | S | 7 | |||
| 8 | T | U | V | 8 | ||||
| 9 | W | X | Y | Z | ||||
- Standard: DECT (Digital Enhanced Cordless
Telecommunications)
GAP (Generic Access Profile)
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MESSAGES 4- Standard: DECT (Digital Enhanced Cordless
Telecommunications)
GAP (Generic Access Profile)
RETURN WITH YOUR DEFECT PRODUCT
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Two identical vertical lines with evenly spaced tick marks, no text or symbols presentLocation/Ort./Lieu/Plaats: Post code/Postleitzahl/Code Postal/Postcode:

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Two identical rectangular frames with evenly spaced vertical lines, no text or symbols present.Country/Land/Pays/Land:
Tel./Tél.:
E-mail:
(Original Proof of Purchase has to be attached to this return card to be valid for warranty)