Why won't my Panasonic ES-ED96 epilator turn on?

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Accepted Answer

If your Panasonic ES-ED96 epilator won't turn on, here are the points to check in this order:

1. Check the battery charge

The lithium-ion battery must be fully charged before first use. Plug the device into a wall outlet - charging takes about 1 hour. During charging, a red indicator light will turn on and turn off once charging is complete.

2. Check the adapter

Charging is only possible if the adapter is properly plugged into a wall outlet. Before use, unplug the device from the adapter and try to turn on the epilator.

3. Check the ambient temperature

The device does not operate at temperatures around 5 °C or lower. For charging, the recommended temperature is between 15 and 35 °C. If the device has been stored in the cold, wait for it to warm up before testing.

4. First charge after a long period

If your ES-ED96 has not been used for more than 6 months, the first charge may take longer. Allow the device to charge completely before concluding that there is a malfunction.

If the problem persists

Once these checks have been made, if the epilator still does not turn on, contact an authorized Panasonic service center to have the device repaired.

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