H2014 - Intercom Emos - Free user manual and instructions

Product Type	Colour Video Doorphone Set
Brand	Emos
Model	H2014
Monitor Display	Colour TFT LCD
Speaker	Built-in
Microphone	Built-in
Door Lock Control	Yes (button on monitor)
Gate Control	Yes (button on monitor)
Ringtone Volume Adjustment	Yes
Ringtone Selection	Yes (multiple melodies)
Image Brightness Adjustment	Yes
Image Colour Adjustment	Yes
Speech Volume Adjustment	Yes
Power Supply for Monitor	230 V AC / 50 Hz via adapter (12 V DC output)
Door Camera Unit Power	Supplied via cable from monitor
Remote Access	Via VDP app (iOS/Android)
Wi-Fi Requirement	2.4 GHz network
Recommended Cable	FTP CAT.5 or CAT.6 (up to 50 m)
Package Contents	Monitor, mounting frame, door camera unit, screws
Maintenance	Wipe with damp cloth (power off)
Safety Precautions	Avoid high temperature, humidity, direct sunlight; do not disassemble

Frequently Asked Questions - H2014 Emos

What should I do if the device does not work?

Check the cables and power supply connection. If an extension was used, verify polarity. Measure the adapter output with a multimeter; it should be 12 V DC (+/- 1 V).

The image or sound is unclear, or the device does not ring. What can I check?

Remove the monitor or door panel and connect using a short cable to rule out a faulty conductor. Then adjust brightness, contrast, colour, and volume settings.

Why does the camera lens steam up?

Condensation occurs in cold weather due to temperature difference. Dry the unit thoroughly and modify the installation to improve ventilation.

My intercom rings spontaneously. What causes this?

Moisture entering the camera can short-circuit the lock switch. Dismount the door unit, dry it, and spray with water repellent for electronics.

There is a high-pitched noise (feedback). How can I fix it?

Feedback happens when sound from the door speaker is picked up by the microphone. Decrease microphone sensitivity and speaker volume. Use potentiometers on adjustable door units.

The device does not open the door lock. What should I check?

Ensure cabling is intact. Measure voltage on lock terminals with a multimeter; it should be 12 V. Use thicker conductors if voltage is low.

The microphone sensitivity dropped suddenly. How can I restore it?

Check the microphone opening for dirt and clean it gently with a thin, blunt object. Be careful not to damage the microphone.

My device cannot connect to the network or pairing fails. What can I do?

Check network connectivity. If automatic pairing fails, reset the device by holding the key button for 5 seconds and power cycling.

How can I share access to my intercom with another user?

In the VDP app, go to device settings and tap "device sharing". A QR code will appear; the other user scans it with their mobile device to gain access.

How do I reset the device to factory settings?

Press and hold the key button for 5 seconds while disconnecting and reconnecting the power supply.

USER MANUAL H2014 Emos

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graph TD
    A["1"] --> B["Monitor"]
    B --> C["User Icon"]
    B --> D["Key Icon"]
    B --> E["Screen Icon"]
    B --> F["Audio Icon"]
    B --> G["Speaker Icon"]
    H["6"] --> I["7"]
    H --> J["8"]
    H --> K["9"]
    H --> L["10"]
    H --> M["11"]
    N["2"] --> O["User Icon"]
    N --> P["Key Icon"]
    N --> Q["Screen Icon"]
    N --> R["Audio Icon"]

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Line drawing of a remote control device and its internal mechanism (no text or symbols)

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GB | Colour Video Doorphone Set

Contents of Delivery

1 monitor

1 mounting frame for the videophone

1 door camera unit

mounting screws

Technical Description of the Monitor

see Fig. 2

Description:

1 – speaker

2 - preview

3 - door lock control

4 - gate control

5 - accept/end call

6 - microphone

7 - ringtone volume

8 - ringtone selection

9 - image brightness

10 - image colour

11 – speech volume

Installation

Choosing a Place for Installing the Monitor

Take into account the need for cables when choosing a place to install the device. It is recommended that the device be placed at eye level of the user.

Installation of Mounting Frame

Place the mount on the mounting spot, mark out the locations for mounting holes and drill them into the wall. Sufficient space must remain in the centre of the mount for cables to the monitor (cable from the camera, power supply cable, etc.). Attach the mount using screws; you can also add wall plugs.

Attaching Cables

Connect the door camera unit to the monitor by plugging the cable into the prescribed terminals on both devices.

Suspending the Monitor

Gently press the monitor to the holder so that the protrusions lock into the openings at the rear of the monitor. Pushing the monitor slightly downwards will fix it in place.

Connecting the Device to Power

Connect the power cable to a network which meets the 230 V/50 Hz parameters of the device.

Installation of the Door Camera Unit

see Fig. 3

1. Unscrew the screw on the bottom side and slide the door camera unit out from the aluminium hood.
2. Choose a suitable place for mounting and attach the hood.
3. Attach the connected door camera unit to the covering hood using the enclosed screws.

Mounting the Door Camera Unit onto Plaster

Apply a layer of silicone between the wall and the door camera unit to prevent ingress of humidity. The silicone should be applied on the top and the sides. The bottom side must remain free to allow humid air to flow away.

Parameters of Connection Cables

For distances under 50 m, we recommend a quality FTP CAT.5 cable (optimally CAT.6). At over 50 m, we recommend consulting technical support.

Connect individual conductors in pairs, onto identically numbered terminals on the videophone and the camera unit. The cable shielding must be connected on both sides onto terminal no. 2 (GND).

The connecting cable must not be led along the route of 230/380 V AC cabling.

Operation of the Device

To ring and create an image on the videophone, press the button on the door camera unit shown below.

To accept a call, press this button on the monitor.

To immediately call up the image from the door camera unit, press this button.

To send an impulse to the electrical lock and gate, press one of these buttons.

Operation of Application for Remote Access

1. Downloading the Application

Download the application from Google Play or Apple Store. Name: VDP

VDP

2. Adding a New Device

a) pairing a new device

Click this icon on the main screen. Choose the model of the device you wish to connect based on the picture.

b) adding a shared device (device is already added and used by another user)

Click this icon on the main screen. Load the QR code from the display of the user who wants to share access to the device. Access must already be set for the device.

3. Pairing a Device with a Local Network

a) Connect your mobile phone or tablet to the local network. (for Wi-Fi, only 2.4 GHz).
b) After choosing the correct model of connected device according to the image (monitor with camera unit) enter the access information for the network (name of Wi-Fi network and password).
c) Choose the smart config method.
d) After successful pairing, enter name and password (by default: admin/admin).
e) The default password must be changed upon first connection.

4. Unsuccessful Automatic Pairing

If automatic pairing fails, the device must be reset to factory values by pressing and holding the key button for 5 seconds and disconnecting and reconnecting power supply.

1. Meaning of Icons in the Application

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door lock controls

microphone on/off

speaker on/off

start/stop video recording

capture an image

full screen

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alarm sound selection

vibration

do not disturb (stop notifications)

about the application

help center

setting application functions for running in the background

sign out of the application

1 delete paired device

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set background image

name of paired device

QR code for sharing access to the device with another user

advanced settings

Wi-Fi connection settings

1 time zone settings

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application language settings

volume settings for the camera unit speaker

sensitivity settings for the camera unit microphone

automatic system update

device restart

allow lock and gate controls in preview mode

6. Control of the Application

a) Device Settings

access menu change

name device

Here, you can choose a ringtone that will be played upon ringing the bell. Each panel can have a different ringtone to differentiate which input has been activated.

device sharing

After clicking the button, a QR code will be displayed which will allow you to set up the panel on other mobile devices. Simply scan the QR code with another mobile device. This allows simple set-up of the device without the need to go through the entire pairing process again.

b) Preview from Emergency Mode

open preview

Once emergency view is open, you can make video sequence recordings or take photos.

turn recording on/off turn microphone on/off

capture image turn speaker on/off

close preview

c) Incoming Call

During an incoming call the pre-set ringtone will play and information will be displayed on the screen.

receive call take a photo capture image

door lock control end call close call

turn recording on/off

d) Records

enter menu with records delete individual record

enter menu with alarm messages

e) Application Settings

enter the menu about the application

ringtone selection help center

alarm tone selection sign out of the application

vibration

Device Maintenance

The device is low-maintenance. It is recommended, based on the state of the device, to occasionally wipe the device down with a moistened cloth.

Warning!

The device must be disconnected from the power supply before cleaning!

Safety Warnings

• Do not place the monitor in the proximity of TV receivers or into environments with high temperature or humidity.
• Do not touch the TFT LCD display or the monitor by hand and do not disassemble the door camera unit.
• If sunlight shines directly into the lens of the door camera unit, the image on the videomonitor may become illegible.
• Do not subject the device to vibrations or falls.

Six black-and-white illustrations showing various tasks: a device, a container, a flask, a person playing a flute, and a hand cleaning a cloth (no text or symbols)

FAQ

The device does not work

Check the cables and the connection of the power supply to the network. If you extended the cable from the power adapter, check that the polarity is correct. Measure the adapter with a multimeter. The output voltage on the connector should be 12 V DC (+/- 1V).

The image/sound is not clear, the device does not ring

Remove the monitor or the door panel and connect it using a short cable to eliminate the possibility of a disrupted conductor in the house. Then check the image and sound settings (brightness, contrast, colour, volume).

The lens steams up

This occurs mainly during cold weather, where condensation occurs due to the temperature difference between the wall and the door unit itself. If water condenses on the lens, we recommend thoroughly drying the unit and modifying the installation.

Spontaneous ringing

Spontaneous ringing is caused by moisture entering the camera. Water short-circuits the contacts on the lock switch and the device will start ringing on its own. We recommend dismounting the door unit, drying it thoroughly and spraying it with water repellent for electronics.

High-pitched noise (feedback)

The source of feedback is the scattering of output sound from the door camera unit. The sound feeds back into the microphone where it further amplifies. You can solve this by decreasing the microphone sensitivity and monitor's speaker volume. In door units with adjustable elements, you can do this by turning the potentiometers.

The device does not open the lock

Check that the cabling is intact.

Measure the voltage on the lock terminals using a multimeter. The lock requires a voltage of 12V to trigger. If the value is lower, use stronger conductors for the lock control.

Sudden decrease in microphone sensitivity

Check the cleanliness of the microphone opening, or clean it gently with a thin, blunt object. Be careful not to damage the microphone!

The device does not communicate with the network or cannot be paired

Check the network connectivity, or reset the device (according to point no. 4) and repeat the network pairing process.

Do not dispose with domestic waste. Use special collection points for sorted waste. Contact local authorities for information about collection points. If the electronic devices would be disposed on landfill, dangerous substances may reach groundwater and subsequently food chain, where it could affect human health.

Hereby, EMOS spol. s r. o. declares that the radio equipment type EM-101WIFI (H2014) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.emos.eu/download.

6. Obsluha aplikace

1 hívás vége

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ajtózárvezérlés

mikrofon be/ki

hangszóró be/ki

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dodaj napravo

nastavitev naprave

1 konecklica

2 upravljanje vratne ključavnice

3 vklop/izklop mikrofona

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dodaj uredaj

postavke uređaja

pokretanje slike s kamere

snimke

poruke

postavke aplikacije

1 kraj poziva

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kontrole brave vrata

1 brisanje uparenog uređaja

2 postavljanje pozadinske slike
3 | naziv uparenog uređaja
4 QR kod za dijeljenje pristupa uređaju s drugim korisnikom
5 napredne postavke
6 postavke Wi-Fi veze

1 postavke vremenske zone

2 postavke jezika aplikacije
3 postavke glasnoće za zvučnik kamere
4 postavke osjetljivosti mikrofona kamere
5 automatsko ažuriranje sustava
6 ponovno pokretanje uredaja
7 omogućavanje kontrole brave i ulaznih vrata u pregledu slike

6. Upravljanje aplikacijom

a) Postavke uređaja

pristup izborniku

1 Gespräch beenden

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Six black-and-white illustrations showing various tasks: a device, a container, a flask, a person playing a flute, and a hand cleaning a cloth (no text or symbols)

FAQ

1 baigti skambutj

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pievienot ierici

ierīces iestatījumi

sākt tiešraidi

ieraksti

ziņojumi

lietotnes iestatijumi

1 beigt zvanu

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1 Kõne lõpetamine

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1 край на повикване

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Simple line icons including a musical note, alarm clock, geometric shapes, and a circle (no text or symbols)