AWB 912S/PRO BP - Washing machine BEKO - Free user manual and instructions

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BEKO AWB 912S/PRO BP - Washing machine
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Product type Washing machine
Brand Beko
Model AWB 912S/PRO BP
Washing capacity 9 kg
Dimensions (H x W x D) 84.5 x 60 x 60 cm
Net weight 70 kg
Power supply 220-240 V ~ 50 Hz
Energy consumption Eco 40-60 program: 0.5 W (off) / 8 W (standby)
Maximum spin speed 1200 rpm
Wash programs Mixed Extra Silence, Mixed, Synthetic, Cotton, Delicate, 20°C, Wool, Spin & Drain, Rinse & Spin, Anti-Allergy, Shirts, Jeans, Household linen, Duvet, Silk & Curtains, Baby, Soft toys, Pet textiles, Multicolor, Stain removal, Eco 40-60, Full load 45', Quick 30', Refresh 20'
Options Steam Finish, Steam, Delayed start, Easy ironing, Extra rinse, Cold wash, Pre-wash, Variable spin, Variable temperature
Special functions Steam Finish (freshness up to 6h), Steam technology, Anti-Allergy (60°C), load detection
Safety Door lock, button lock, automatic shut-off after 10 min
Maintenance and cleaning Regular cleaning of pump filter, detergent drawer, drum, descaling recommended with WPRO product every 50 cycles
Compatible accessories Stacking kit for dryer
Energy class To check on the label (Eco 40-60 program)
Repairability index Not communicated

Frequently Asked Questions - AWB 912S/PRO BP BEKO

How to start a wash cycle?
Press the ON/OFF button, load the laundry, add detergent, select the program and options, then press START/PAUSE.
What to do if the machine does not drain?
Clean the drain pump filter (see maintenance chapter). Check that the drain hose is not kinked or blocked.
How to clean the pump filter?
Turn off and unplug the machine. Open the cover, place a container, unscrew the filter, remove residue, clean under running water, then put it back.
Can I add laundry during a cycle?
Yes, press START/PAUSE to pause. If the lock symbol is off, open the door, add laundry, then press START/PAUSE again.
What does the lit door lock symbol mean?
It indicates that the door is locked for safety reasons. Wait for it to turn off after the cycle ends to open the door.
How to use the Steam Finish function?
Select a compatible program and activate the Steam Finish option. After the cycle, the machine maintains freshness with steam for up to 6 hours.
Why does the machine vibrate during spinning?
Check that the transport bolts have been removed, the machine is level (adjustable feet), and it is not touching furniture.
Which program to choose for very dirty laundry?
Use the Stain Removal program for very dirty colorfast clothes, or Cotton at high temperature.
How to disable demo mode?
Turn off the machine, press START/PAUSE until a beep, then turn it on again. The DEMO indicator flashes then turns off.
How often to clean the detergent drawer?
Regularly remove the drawer and wash it under running water, especially the compartments. It is recommended to do this at least 4 times a year.

User questions about AWB 912S/PRO BP BEKO

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Which program to use for washing laundry at 60°C?
Frequently Asked Questions - 06/11/2026
Response Notice-Facile

To wash laundry at 60°C on this BEKO AWB 912S/PRO BP machine, the Anti-Allergy (60°C) program is the one that operates at this temperature. This program is specifically designed to eliminate allergens.

Other available programs include Cotton, Synthetics, Wool, Jeans, and many others to adapt the wash to your type of laundry.

To select a program:

  • Press the ON/OFF button
  • Load the laundry and pour in the detergent
  • Select the desired program on the control panel
  • Press START/PAUSE to begin the wash
Respond (be the first)

Download the instructions for your Washing machine in PDF format for free! Find your manual AWB 912S/PRO BP - BEKO and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. AWB 912S/PRO BP by BEKO.

USER MANUAL AWB 912S/PRO BP BEKO

Before using the appliance, carefully read the Health and Safety guide.

Before using the machine, it is imperative that the transport bolts are removed. For more detailed instructions on how to remove them, see the Installation Guide.

CONTROL PANEL

  1. RAPID button
  2. SCROLL UP / SCROLL DOWN buttons 3. ON/OFF button
  3. STEAM FINISH button and indicator light
  4. START/PAUSE button
  5. CONFIRM / KEY LOCK button
  6. START DELAY button
  7. SPIN button
  8. TEMPERATURE button 10. CYCLE OPTION MENU / SETTINGS MENU button
  9. STEAM HYGIENE button
  10. WASH CYCLE SELECTOR KNOB

BEKO AWB 912S/PRO BP - CONTROL PANEL - 1

WASH CYCLE TABLE

Maximum load 9 kgPower input in off mode 0.5 W / in left-on mode 8 WSteamFinishDetergents andAdditivesRecommendeddetergent
Wash cycleTemperatureMax. spin speed (rpm)Max. load (kg)Duration (h : m)Pre-washWashFabricsoftenerPowder Liquid
SettingRangeUUE
Mixed Extra Silence 40°C -40°C004,0**--
Mixed40°C-40°C12009,0**--
Synthetics (3)40°C-60°C12005,52:45
Cotton (2)40°C-90°C12009,03:40
Delicates30°C-30°C01,0**--
20°C20°C-20°C12009,01:40--
Wool30°C-30°C6002,0**---
Spin & Drain *--12009,0**-------
Rinse & Spin--12009,0**-----
Anti Allergy60°C40°C-60°C12005,5**-
More Cycles
• Shirts40°C-40°C6002,0**--
• Jeans40°C-40°C8004,0**--
• Bed & Bath60°C-60°C12009,0**-
• Duvet30°C-30°C10003,5**--
• Silk & Curtains30°C-30°C-1,0**--
• Baby40°C-40°C8004,0**--
• Cuddly Toys30°C-30°C-1,0**---
• Pets Stuff40°C-40°C6002,0**--
• Multi Color20°C-20°C12009,0**--
• Anti Stain40°C-40°C12009,0**--
Eco 40-60 (1)40°C40°C12009,03:45--
Full Load 45'40°C-40°C12009,0**-
Rapid 30'30°C-30°C8005,50:30--
Steam Refresh 20'----2,0**------

! Selecting "More cycles" on the control dial gives you access to extra wash cycles shown in the table above.

The cycle duration indicated on the display or instruction manual is an estimate based on standard conditions. The actual duration may vary in relation to several factors, such as the temperature and pressure of the incoming water, ambient temperature, amount of detergent, load quantity and type, load balancing and any additional options selected. The values given for programmes other than the Eco 40-60 programme are indicative only.

1) Eco 40-60 - Test wash cycle in compliance with EU Ecodesign regulation 2019/2014. The most efficient

programme in terms of energy and water consumption for washing normally soiled cotton laundry.

Note: spin speed values shown on the display can slightly differ from the values stated in the table.

For all testing institutes:

2) Long cotton cycle: set wash cycle "Cotton" with a temperature of 40°C. 3) Long synthetics cycle: set wash cycle "Synthetics" with a temperature of 40°C. * By selecting the "Spin & Drain" cycle and excluding the spin cycle, the washing machine will drain only ** The duration of the wash cycles can be checked on the display.

1.Top 2. Detergent dispenser drawer 3. Control panel 4. Handle 5. Porthole door 6. Pump Filter / Emergency drain hose (behind cover flap) 7. Adjustable feet (4)

BEKO AWB 912S/PRO BP - CONTROL PANEL - 2

DETERGENT DISPENSER DRAWER

Handle the dispenser with care. Avoid pulling or pushing hard the dispenser during opening and closing.

U compartment 1:Pre-wash detergent (powder)

II compartment 2: Detergent for the wash cycle (powder or liquid)

compartment 3:Additives (fabric softeners,etc.)

The fabric softener should not overflow the grid. Use powder detergent for white cotton garments, for pre-washing, and for washing at temperatures over 60°C.

! Follow the instructions given on the detergent packaging.

BEKO AWB 912S/PRO BP - DETERGENT DISPENSER DRAWER - 1

WASH CYCLES

Follow the instructions on the symbols of the garment's wash care label. The value indicated in the symbol is the maximum recommended temperature for washing the garment. Optimal washing results are obtained by respecting the maximum load kg shown in the cycle table.

Mixed Extra Silence

Discover the silence: this programme runs silently for the entire cycle, spin phase included, staying always below 60db. The characteristics and the duration of the cycle make it perfect for being run at night. It is designed for a half load and mixed fibers (cotton & synthetics), with the spin speed adjusted for a more delicate clean. After the cycle, Steam Finish option will start automatically, for 100% freshness and total peace of mind.

Mixed

For washing lightly to normally soiled resilient garments in cotton, linen, synthetic fibres and mixed fibres.

Synthetics

Suitable for washing moderately soiled garments made of synthetic fibres (e.g. polyester, polyacrylic, viscose, etc.) or mixed synthetic-cotton fibres.

Cotton

Normally to heavily soiled and robust cottons.

Delicates

For washing very delicate garments. It is advisable to turn the garments inside out before washing them. For best results, use liquid detergent on delicate garments.

20°C

For washing lightly soiled cotton garments, at a temperature of 20°C. Wool

All wool garments can be washed using programme, "Wool" even those carrying the "hand-wash only" label. For best results, use special detergents and do not exceed max kg declaration of laundry.

Spin & Drain

Spins the load then empties the water. For resilient garments. If you exclude the spin cycle, the machine will drain only.

Rinse & Spin

Rinses and then spins. For resilient garments.

Anti Allergy

Suitable for removing major allergens such as pollen, mites and cat or dog hair, thanks to a high-temperature technology and extra rinses. Note: This cycle operates at 60°C for at least 30 minutes.

More Cycles

Shirts

Use the special wash cycle to wash shirts in different fabrics and colours to guarantee they receive the best possible care.

- Jeans

Turn garments inside-out before washing and use a liquid detergent.

Bed & Bath

For washing bed linen and towels in a single cycle. It optimises the use of fabric softener and allows for saving time and electricity. We recommend the use of powder detergent.

Duvet

Designed for washing eiderdown padded items such as double or single duvets, cushions and anoraks. It is recommended to load such padded items in the drum with the edges folded inwards and not to exceed 3/4 of the drum's volume. For optimal washing, we recommend using a liquid detergent.

- Silk & Curtains

Use the special wash cycle to wash all silk garments or curtains. We recommend the use of special detergent which has been designed to wash delicate clothes.

For washing curtains, fold and place them in a pillow case or mesh bag.

Baby

Use the special wash cycle to remove the soiling typically caused by babies, while removing all traces of detergent from nappies in order to prevent the delicate skin of babies from suffering allergic reactions. The cycle has been designed to reduce the amount of bacteria by using a greater quantity of water and optimising the effect of special disinfecting additives added to the detergent.

Cuddly toys

Specific programme for removing dust and washing cuddly toys.

Pets Stuff

Perfect for removing animal hair from pets bedding and items.

- MultiColor

This cycle is suitable for washing multi-coloured items, or various different colours together. The programme is studied to guarantee colour care, working at 20°C with the same performance as 40°C . It is suggested to use a detergent for coloured clothes and for low temperatures.

! It's always suggested to separate clothes that are faded and new coloured clothes, being washed for the first time.

Anti Stain

The programme is suitable to heavily-soiled garments with resistant colours. It ensures a washing class that is higher than the standard class. When running the programme, do not mix garments of different colours. We recommend the use of powder detergent. Pre-treatment with special additives is recommended if there are obstinate stains.

Eco 40-60

For washing normally soiled cotton garments declared to be washable at 40°C or 60°C , together in the same cycle. This is the standard cotton programme and the most efficient in terms of water and energy consumption. It is a normative programme that can be set up only at 40°C .

Full Load 45'

Suitable for washing a full load of cotton clothes moderately soiled in 45 minutes.

Rapid 30'

For washing lightly soiled garments quickly. This cycle lasts only 30 minutes, saving time and energy.

Steam Refresh 20'

The garments will be damp once the cycle is completed, so we recommend hanging them to dry (2 kg, roughly 3 items). This programme refreshes garments by removing bad odours and relaxing the fibres. Insert dry items only (that are not dirty) and select programme "Steam Refresh 20'". The "Steam Refresh 20'" programme makes ironing easier.

! Do not add softeners or detergents.

! Not recommended for wool or silk garments.

DISPLAY

The display is useful when programming the washing machine and provides plenty of information.

BEKO AWB 912S/PRO BP - DISPLAY - 1

By pressing the and buttons, it is possible to select the desired option and confirm it with the button.

The first time the machine is switched on, you will be asked to select the language and the display will automatically display the language selection menu.

To select the desired language, press the and buttons; to confirm the selection, press the button.

Area A will display the following: the icon and selected washing programme, the washing phases and the time remaining to the end of the wash cycle.

Area B will display: the selected options, the energy and water consumption for the chosen cycle and the button lock symbol.

Area C will display the default temperature value based on the set programme; if the programme does not include a temperature setting, the area will display the "- - -" symbol.

Area D will display the default spin cycle speed based on the set programme; if the programme does not include a spin cycle setting, the area will display the "--" symbol.

Area E will display the time remaining until the start of the selected programme if the DELAYED START function has been set.

Pressing button F allows access to the menu for setting additional washing options.

Pressing and holding button F for 3 seconds allows access to the settings menu:

  • Language: by pressing the and buttons, the user can select the desired language and confirm it with the button.
  • Sound: by pressing the and buttons, the user can activate or deactivate the button sound and confirm it with the button.
  • Display brightness: by pressing the and buttons, the user can select the type of display brightness and confirm it with the button.
  • Restoring factory settings: pressing and holding the button for 2 seconds restores the factory settings.

! During a wash cycle, if the user does not interact with the display for 5 minutes, the SCREEN SAVER will activate. To return to the previous window, simply press any button.

DISPLAY INDICATORS

Failure: Call Service

Refer to Troubleshooting section

Failure: Drain pump filter clogged

Water cannot be drained; drain pump filter might be blocked

Failure: No water

No or not sufficient inlet water.

In the event of any failure, refer to the "Troubleshooting" section.

Key Lock

To activate the control panel lock, press and hold the button for roughly 3 seconds. When the display visualises "KEY LOCK", the control panel is locked (except for the ON/OFF button). This will prevent accidental modifications to wash cycles, especially when children are at home. To deactivate the control panel lock, press and hold the button for approximately 3 seconds.

Locked door indicator

When lit, the symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off before opening the door. To open the door while a cycle is in progress, press the START/PAUSE button. When the symbol is off, the door can be opened.

FIRST-TIME USE

Once the appliance has been installed, and before you use it for the first time, run a wash cycle with a small amount of detergent and no laundry, using the wash cycle Cotton (60°C) without option Prewash selected.

DAILY USE

Prepare the laundry by following the suggestions appearing under the "TIPS AND SUGGESTIONS" section. - Press the ON/OFF button (1). - Open the door. Load the laundry while making sure not to exceed the maximum load quantity indicated in the wash cycle table. - Push to open the detergent dispenser drawer and pour the detergent into the relevant compartments, as described in the "DETERGENT DISPENSER DRAWER" section. - Close the door. - Select the desired wash cycle. - Select the desired options. - The machine automatically selects the default temperature and spin speed set for the selected wash cycle. - Press the START/PAUSE button to start the wash cycle; the door will lock (√ symbol on). After this operation will start the Sensing routine.

PAUSING A CYCLE

To pause the wash cycle, press the START/PAUSE button again. To start the wash cycle from the point at which it was interrupted, press the START/PAUSE button again.

OPENING THE DOOR, IF NECESSARY

Once a cycle starts, the symbol turns on to signal that the door cannot be opened. While a wash cycle is running, the door remains locked. To open the door while a cycle is under way, for example, to add or remove garments, press the START/PAUSE button to pause the cycle. If the symbol is not lit, the door may be opened. Press the START/PAUSE button again to continue the cycle. After this operation will start the Sensing routine.

STOP&ADD

An icon on the display will signal when additional garments can be introduced into the washing machine, without decreasing the washing performance. To add garments, first stop the washing machine by pressing the START/PAUSE button then open the door and insert them.

Press the START/PAUSE button again to restart the wash cycle from the point at which it was interrupted.

CHANGING A RUNNING WASH CYCLE

To change a wash cycle while it is in progress, pause the washing machine using the START/PAUSE button, then select the desired cycle and press the START/PAUSE button again.

! To cancel a cycle that has already begun, press and hold for a few seconds the ON/OFF button. If water is present then drain function will start. The cycle will be stopped and the machine will switch off.

AT THE END OF THE WASH CYCLE

This will be indicated by the word "CYCLE END" on the display; when the symbol switches off, the door may be opened. Open the door, unload the laundry and switch off the machine. If you do not press ON/OFF button, the washing machine will switch off automatically after about 10 minutes.

OPTIONS

  • If the selected option is incompatible with the set wash cycle or with another previously selected option, in the menu the name of incompatible option is represented in grey color and the wording "Not available" will appear on the display, accompanied by a buzzer, the option will not be activated.

Steam

Steam Finish

100% freshness with Steam: The Steam Finish option is designed to keep your garments fresh for up to 6 hours after the cycle ends. This innovative system takes care of your garments inside the washing machine with delicate steaming and tumbling action (tested by SSOG lab). It gently massages the laundry with regular slow movements alternated with steam actions, letting air circulate inside the fibers to keep garments fresh and prevent bad odors. Steam Finish treatment leaves truly fresher clothes and peace of mind, even hours after the end of the cycle. It inhibits the proliferation of the main bad odor sources inside the washing machine for up to 6 hours after washing ends. At any moment, you can turn off the machine and open the door; the cycle will stop. When steam action is ongoing, you will need to wait a bit before the door unlocks for opening. Not compatible with programmes designed for delicate garments and duvets.

Rapid

Select this option to reduce the cycle time. This cycle is suggested for washing lightly soiled clothes.

Steam Hygiene

This option enhances washing performance by generating steam during the wash cycle to remove any bacteria from the fibres, which are treated at the same time. Place the laundry in the drum, choose a compatible programme, and select the Steam Hygiene option.

! The steam generated during the operation of the washing machine may cause the porthole door to become hazy.

Start Delay

To set a delayed start for the selected cycle, press the corresponding button repeatedly until the desired delay period is reached. When this option has been activated, the selected delay start values will appear on the display. To remove the delayed start setting, press the button until "---:" appears on the display.

#

By selecting this function, the wash and spin cycles will be modified to reduce the formation of creases.

Multi Rinse

By selecting this option, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is particularly useful for sensitive skin. Press the button once, twice, or three times to select an additional 1, 2, or 3 rinses after the standard cycle rinse and remove all traces of detergent. Press the button again to go back to the "Normal rinse" rinse type.

This option saves energy by not heating the water used to wash your laundry - an advantage both to the environment and to your energy bill. Instead, intensified wash action and water optimisation ensure great wash results in the same average time as a standard cycle. For the best washing results, we recommend using a liquid detergent.

Prewash

Allows you to perform a prewash.

Temperature

Each wash cycle has a pre-defined temperature. To modify the temperature, press the "O" button. All values available, for each cycle, will appear on the display.

Spin

Each wash cycle has a pre-defined spin speed. To modify the spin speed, press the "•" button. All values available, for each cycle, will appear on the display.

DESCALE AND CLEAN PROCEDURE

A reminder on the display will regularly (roughly every 50 cycles) remind users that it is time to run a maintenance cycle to clean the washing machine and combat limescale build-up and bad odours. For optimal maintenance we suggest to run an empty cycle "Cotton" at minimum 60°C without PreWash and using WPRO Limescale and grease remover. The product can be purchased by contacting the technical assistance service or through the website www.beko-professional.eu. Beko declines all liability for any damages to the appliance caused by the use of other cleaning products for washing machines available on the market. To delete the descale alert turn the knob or push any button (including ON/OFF button).

TIPS AND SUGGESTIONS

Divide the laundry according to:

Type of fabric (cotton, mixed fibres, synthetics, wool, garments to be hand-washed). Colour (separate coloured garments from whites, wash new coloured garments separately). Delicates (small garments - such as nylon stockings - and items with hooks - such as bras: insert them in a fabric bag).

Empty the pockets:

Objects such as coins or lighters can damage the washing machine and the drum. Check all buttons.

Follow the dosage recommendation / additives

It optimizes the cleaning result, it avoids irritating residues of surplus detergent in your laundry and it saves money by avoiding waste of surplus detergent

Use low temperature and longer duration

The most energy-efficient programs are generally those that operate at lower temperatures and for longer durations.

Observe the load sizes

Load your washing machine up to the capacity indicated in the "PROGRAMME CHART" table to save water and energy.

Noise and remaining moisture content

They are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.

CARE AND MAINTENANCE

Before performing cleaning and maintenance, switch the washing machine off and disconnect it from the mains power. Do not use flammable liquids to clean the washing machine. Clean and maintain your washing machine periodically (at least 4 times per year).

Disconnect the water and power supplies

  • Close the water tap after every wash. This will limit wear on the hydraulic system inside the washing machine and help to prevent leaks.
  • Unplug the washing machine when cleaning it and during all maintenance work.

Clean the washing machine

The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.

Clean the detergent dispenser drawer

Remove the detergent drawer as indicated in the DETERGENT DISPENSER DRAWER paragraph, wash it under running water, also running water in the detergent and softener tanks. This operation should be repeated frequently.

Care for the door and drum

Always leave the porthole door ajar in order to prevent unpleasant odours from forming.

Check the water inlet hose

Check the water inlet hose at least once a year. If it is cracked or broken, it must be replaced: during wash cycles, the high pressure of the water could suddenly split the hose open.

! Never use hoses that have already been used.

Cleaning the drain pump filter / draining residual water

Switch off and unplug the washing machine, before cleaning the drain pump filter or draining residual water.

If you used a hot wash programme, wait until the water has cooled down before draining any water. Clean the drain pump filter regularly, to avoid that the water cannot drain after the wash due to obstruction of the filter. If the water cannot drain, the display indicates that the drain pump filter may be clogged.

  1. Power Off and unplug the washing machine from the electrical outlet.
  2. Gently press the top area of the filter cover to open.

BEKO AWB 912S/PRO BP - Cleaning the drain pump filter / draining residual water - 1

  1. Place a container close to the pump to collect any spillage.
  2. Stretch the "emergency drain hose" to the container.

BEKO AWB 912S/PRO BP - Cleaning the drain pump filter / draining residual water - 2

  1. Turn the stopper of the "emergency drain hose" at the end of the hose and let the water flow into the container.

BEKO AWB 912S/PRO BP - Cleaning the drain pump filter / draining residual water - 3

  1. When the container is full with water, plug the stopper to the hose end, and reinsert the small hose in the washing machine's base. After, empty the container. Afterwards firmly close the emergency drain hose with the stopper.

Afterwards firmly close the emergency drain hose with the stopper.

  1. Remove filter: Lay a cotton cloth beneath the drain pump filter, which can absorb a small amount of water. Then remove the drain pump filter by turning it out anticlockwise.

BEKO AWB 912S/PRO BP - Cleaning the drain pump filter / draining residual water - 4

8. Clean the drain pump filter: remove residues in the filter and clean it under running water.

Check that there are no foreign bodies in the filter housing (coins, buttons, color-catching strips...) that would prevent the rotation of the pump fan.

  1. Insert the drain pump filter: Reinsert the drain pump filter again by turning it in clockwise direction. Make sure to turn it in as far as it goes; the filter handle must be in vertical position.

BEKO AWB 912S/PRO BP - Cleaning the drain pump filter / draining residual water - 5

Contact our Technical Assistance Service to check whether the following accessories are available for this washing machine model.

Stacking kit

With this accessory you can secure the tumble dryer to the upper part of your washing machine to save space and facilitate loading and unloading of the tumble dryer.

TRANSPORT AND HANDLING

Do not lift the washing machine by gripping it from the upper section. Unplug the appliance and close the water tap. Check that the door and detergent dispenser drawer are tightly closed. Detach the filling hose from the water tap then detach the drain hose. Empty all the water remaining in the hoses and secure the latter so that they do not get damaged during transport. Apply the transport bolts back on. Repeat, in reverse order, the transport bolt removal procedure described in the "Installation instructions".

TROUBLESHOOTING

Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service, make sure that the problem cannot be easily solved using the following list.

Anomalies Possible causes / Solution

The washing machine does not start.The appliance is not plugged into the socket fully, or not enough to make contact.
There is no power in the house.
The wash cycle does not start.The washing machine door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been opened.
A delay has been set for the start time.
The Demo Mode is active (see below how to deactivate).
The washing machine does not fill with water ("fill" appears on the display).The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE button has not been pressed.
The washing machine continuously loads and unloads water.The drain hose is not fitted between 65 and 100 cm from the floor.
The free end of the hose is immersed in water.
The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch the appliance off and contact the Technical Assistance Service. If the home is on one of the upper floors of a building, there may be problems relating to back-siphonage, causing the washing machine to fill with water and drain continuously. Special anti-siphon valves are available in shops and help to prevent this inconvenience.
The washing machines does not drain and the symbol (F9E1) on the display.Clean the pump filter (see Care and maintenance chapter)
The drain hose is bent.
The drainage duct is clogged.
The washing machine vibrates a lot during the spin cycle.Transport bolts have been not removed correctly during installation.
The washing machine is not leveled.
The washing machine is tucked between furniture cabinets and the wall.
The washing machine leaks.The water inlet hose is not screwed on properly.
The detergent dispenser drawer is obstructed.
The drain hose is not properly attached.
The Symbol appear and the display visualises an error code (e.g.: F1E1, F4...).Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again. If the problem persists, contact the Technical Assistance Service.
There is too much foam.The detergent is not suitable for machine washing (it should display the text "for washing machines" or "hand and machine wash", or the like).
Too much detergent was used.
"phase icon blinks,"0" spin speed displayed.Unbalance of laundry load prevented spin cycle, to protect the washing machine. If you want to spin the wet laundry, add more laundry items of different sizes and start "Spin&Drain" programme. Avoid small laundry loads consisting of few big, absorbent pieces of laundry / wash different sizes of articles in one load.

Disable the DEMO MODE : The following actions must be carried out in sequence, without breaks. Switch the machine ON and then switch it OFF again. Press the START/PAUSE button until the buzzer is heard. Switch the machine on again. The "DEMO" indicator flashes and then turns OFF.

Before using the appliance, please read the instructions for health and safety carefully.

Before starting and using the machine, you must remove the transport bolts. For detailed instructions, please refer to the installation guide.

CONTROL PANEL

  1. ON/OFF BUTTON
  2. START/PAUSE BUTTON
  3. ON/OFF BUTTON
  4. STEAM FINISH BUTTON WITH INDICATOR LIGHT
  5. START/PAUSE BUTTON
  6. CONFIRM/END BUTTON
  7. DELAYED START BUTTON
  8. CENTRIFUGE BUTTON
  9. TEMPERATURE BUTTON
  10. MENU BUTTON WITH CYCLE OPTIONS/SETTINGS
  11. CHEMICAL STEAM BUTTON 12.PROGRAM SELECTOR

BEKO AWB 912S/PRO BP - CONTROL PANEL - 1

CONTROL PANEL AND PROGRAMMING

Мakc. колочьто прахе 9 кВхожа мошноct визлочьен ржим 0,5 W/в ржим на ratовноct 8 WSteamFinishПрениати добавкипрениателенпренит
Прогама за прахеТемператураМakс.обороти нацентroidугат(об./Min)Мakс.эрждаме (кг)Проблжител-ност (4:M)ПренихаоПрахеОменисту тьkanиПрaxo-образенТecheн
Насто- ВанeОьхватUU
Мінс ekстра тішіна40°C-°C 6004,0**--
Мінс40°C-°C 12009,0**--
Синтычни (3)40°C-°C 12005,52:45
Памуж (2)40°C-°C 12009,03:40
Ділікaitи тьkanи30°C-°C 01,0**--
20°C20°C--20°C12009,01:40--
Вылha30°C-°C 6002,0**---
Чебroф. & otцед.*--12009,0**-------
Издан. & цhtroф.--12009,0**-----
Аntи поportун60°C40°C-60°C12005,5**-
Оци рогами
• Роз40°C-°C 6002,0**--
• Дьнки40°C-°C 8004,0**--
• Завиши и кьрп60°C-°C 12009,0**-
• Пухени30°C-°C 10003,5**--
• Коршина & поета30°C-°C -1,0**--
• Бeбe40°C-°C 8004,0**--
• Плюшени поета30°C-°C -1,0**---
• Лобимци apr.40°C-°C 6002,0**--
• Сvetнii20°C--20°C12009,0**--
• Потинь поета40°C-°C 12009,0**--
Есо 40-60 (1)40°C40°C 12009,03:45--
Пьлно зар** 45'40°C-°C 12009,0**-
Бьрzo 30'30°C-°C 8005,50:30--
Освекаване с пара 20'---2,0**-------

To select the "Program" program, press the "Program" button repeatedly until the desired program appears in the display.

The program data, which is recorded and displayed and which is described in the user manual, is based on standard operating conditions. The actual values may vary depending on the type of detergent, temperature and hardness of the incoming water, room temperature, amount of detergent, quantity and type of dishes, and the balance of the load. The values given for the programs, different from the Eco 40-60 program, are only indicative.

1) Eco 40-60 - Test cycle in accordance with EU regulations 2019/2014. The most efficient program in terms of energy and water consumption for washing normally soiled dishes.

Note: The values of the cycle duration, energy consumption, and water consumption may differ from the values in the table.

For all test institutes:

2) Program for delicate items: select the "Delicate" program at a temperature of 40°C. 3) Program for synthetic items: select the "Synthetic" program at a temperature of 40°C. * If you select the program, the centrifuge is excluded, and the dishes are washed only with water. ** The program duration may vary depending on the cycle.

  1. 1. Upper rack 2. Detergent dispenser 3. Control panel 4. Handle
  2. Door with lock 6. Filter assembly for water intake (inlet hose)
  3. Adjustable feet (4)

BEKO AWB 912S/PRO BP - CONTROL PANEL AND PROGRAMMING - 1

DETERGENT DISPENSER

Work carefully with the dispenser. Avoid pressing or forcing the dispenser during opening and closing.

Compartment 1: Pre-wash detergent (powder) Compartment 2: Main wash detergent (powder or liquid)

Compartment 3: Rinse aid (rinse aid for dishes, etc.)

The rinse aid for dishes must not be poured into the filter.

Do not iron the fabric at temperatures above 60°C.

Follow the instructions on the packaging of the preparation.

BEKO AWB 912S/PRO BP - DETERGENT DISPENSER - 1

IRONING SYMBOLS

Follow the instructions and symbols for ironing on the labels of the fabrics. The temperature indicated by the symbol is the maximum recommended ironing temperature. Optimal ironing results are obtained when the maximum load is maintained at K2, as indicated in the ironing program table.

Max Extra High

Open the iron: This program works perfectly for all fabrics, including during centrifugation, while keeping the temperature below 60°C. The characteristics and durability of the fabric are maintained for ironing. It is suitable for delicate fabrics and mixed fabrics (linen or synthetic), with the centrifugation speed adjusted for gentle ironing. After ironing, the Steam Finish option starts automatically for 100% fresh and wrinkle-free results.

Max

For ironing slightly to normally soiled fabrics made of linen, wool, synthetics, and mixed fabrics.

Synthetics

For ironing moderately soiled fabrics made of synthetic fibers (e.g., polyester,

polyacrylic, etc.) or mixed synthetic-wool fabrics.

Wool

Normally to heavily soiled wool fabrics.

Delicate Fabrics

For ironing very delicate fabrics. It is recommended to turn the fabric inside out before ironing. For best results, use a liquid detergent for delicate fabrics.

20° C

It is safe to wash lightly soiled laundry at a temperature of 20°C

Wool

All wool items can be washed with the "Wool" program, but only if the label says so. For best results, use special detergents. Do not exceed the maximum temperature for washing.

Centrifuge

Centrifuge the laundry to extract water. For stable washing. If you turn off the centrifuge, the machine will only drain the water.

Spin and centrifuge

Spin and then centrifuge. For stable washing.

Anti-allergy

A program for rinsing and removing allergens, such as pollen, mites, and residues from detergents, thanks to high-temperature technology.

This program operates at a temperature of 60°C for more than 30 minutes.

Other programs

Rice

The special Rice program is designed for washing rice-stained fabrics and colors, to guarantee the best possible care.

-Drying

Apply the detergent directly onto the fabric before washing.

Washing machine

A program for washing white and colored laundry. Optimizes the use of detergents for fabrics and allows saving time and electricity. We recommend using the detergent for stains.

- Stains

Prewash for heavily soiled textiles with stains, such as collars and cuffs. We recommend treating the stains with detergent before placing the items in the drum, filling it to 3/4 of its capacity. For optimal results from the wash, we recommend using the detergent.

- Collars & cuffs

Use a specially designed program to remove all collar and cuff stains. We recommend using a medium detergent developed for washing and treating fabrics.

For washing collars and cuffs, place them in the dispenser drawer for prewash.

- Baby

Use this special program for washing baby clothes, which removes stains while simultaneously washing and removing all traces of detergent from the fabrics, to prevent allergic reactions on the baby's delicate skin. The program is designed to minimize water and energy consumption while optimizing the effect of the special care products and detergents.

Pillows

Special program for washing pillows and cleaning quilted items.

- Pet hair

Program for removing pet hair from the laundry of households with pets.

Color

The program is designed for cotton and linen fabrics with a high degree of soiling. The program has been tested to guarantee a result for stains at 20°C with a washing time of up to 40°C. It is recommended to use the detergent for colored and dark fabrics at low temperatures.

Before the wash, separate the items that are heavily soiled from the new colored fabrics that are washed for the first time.

- Against stains

The program is suitable for heavily soiled cotton and linen with durable colors. It guarantees a higher quality of washing than standard. When starting the program, do not mix fabrics with different colors. It is recommended to use detergent for stains. For pre-treatment with a special detergent and pre-wash, if there are stubborn stains.

Eco 40-60

For washing normally soiled cotton laundry, suitable for washing at 40°C or 60°C together in the same cycle. This is the standard program for cotton and the most efficient in terms of water and energy consumption. This is a normal program that can be set also at 40°C

Quick 45

Suitable for washing normally soiled cotton laundry for 45 minutes at a quick wash.

Quick 30

For quick washing of lightly soiled laundry. This program runs for only 30 minutes and saves time and energy.

Steam refresh 20'

The clothes will be dry after the program ends, so it is recommended to hang them to dry (2 kg, about 3 items). This program refreshes the clothes by steaming and relaxing the fibers. Place the clothes dry (they should not be wet) and select the program "Steam refresh 20'". The program "Steam refresh 20'" removes odors.

!Do not use fabric softeners for washing.

!Do not pre-wash for heavily soiled or stained laundry.

DNCNNEI

Connect the device to the mains power supply and select the desired program.

BEKO AWB 912S/PRO BP - DNCNNEI - 1

You can select the desired program and confirm it with the button.

When the machine is switched on for the first time, you must select the language and the display will automatically show the language selection menu.

To select the desired language, press button N; to confirm the selection, press the button.

Zone A shows the following: the selected washing program, the remaining time until the end of the program, and the start of the program.

Zone B shows: the selected options, the energy and water consumption for the selected program, and the symbol for locking the buttons.

Zone C shows the temperature, set as required for the selected program; if the program does not include temperature setting, the zone shows symbols.

Zone D shows the spin speed as required for the selected program; if the program does not include spin speed setting, the zone shows symbols.

Zone E shows the remaining time until the start of the selected program, if a delayed start is set.

By pressing and holding button F, you enter the menu from which you can set additional washing options.

By pressing and holding button F for 3 seconds, the settings menu is entered: - Language: by pressing the buttons, the user can select the desired language and confirm with the button - Sound: by pressing the buttons, the user can activate or deactivate the button sound and confirm the command with the button - Display brightness: by pressing the buttons, the user can select the display brightness level and confirm with the button - Restoring factory settings: by pressing and holding the button for 2 seconds, the factory settings are restored.

1. During the washing cycle, if the user does not interact with the display for 5 minutes, the screen will turn off. To return to the previous view, simply press any button.

DISPLAY INDICATORS

Fault: Contact service

See the section on troubleshooting.

Malfunction: The filter for water intake is clogged.

The water intake may be clogged; the filter for intake may be clogged.

Malfunction: Low water pressure.

There is not enough water being supplied.

In case of malfunction, refer to the section "Troubleshooting".

BEKO AWB 912S/PRO BP - DISPLAY INDICATORS - 1

Locking

To lock the control panel, press and hold the button for about 3 seconds. When the display shows the lock symbol, the control panel is locked (except for the ON/OFF button). This prevents accidental changes in the program settings, especially when the appliance is in use. To unlock the control panel, press and hold the button for about 3 seconds.

Door locked indicator

When the light or symbol indicates that the door is locked, it prevents accidental opening. Wait until the symbol goes out before opening the door. To open the door, while the appliance is running, press the START/PAUSE button; if the symbol goes out, open the door.

First use

Before using the appliance for the first time, pour a small amount of detergent without laundry and run a program at 60°C, without loading any laundry.

Daily use

Prepare the laundry, following the recommendations in the section "TIPS AND RECOMMENDATIONS".

  • Press the ON/OFF button to open the door. Load the laundry, making sure not to exceed the maximum load, as indicated in the table with the program chart.
  • Press to open the compartment for the main detergent and add the detergent in the appropriate compartment as described in the section "DETERGENT COMPARTMENT" - then close the door.
  • Set the temperature and spin speed according to the standard, then select the desired program. - Select the desired program.

- Select the desired options. - Press the START/PAUSE button to start the program; the door will lock (the symbol lights up, and after this operation the intuitive program starts).

PAUSE FUNCTION

To pause the program, press the START/PAUSE button again. To restart the program after a pause, press the START/PAUSE button again.

OPENING THE DOOR IF NECESSARY

If the program is started, the symbol lights up to show that the door cannot be opened. The door remains locked during the entire cycle. To open the door while the machine is running, for example to add or remove items, press the START/PAUSE button to pause the program. If the symbol is off, you can open the door. Press the START/PAUSE button again to continue the cycle. After this operation, the intuitive program starts.

STOP AND CANCEL

The door lock indicator lights up when the front door can be opened to add items without removing the laundry. To add items, first stop the front door by pressing the START/PAUSE button, then open the door and place the items. Press the START/PAUSE button again; the program will continue until it is finished.

CHANGING THE START PROGRAM

To change the program while it is already running, pause the machine by pressing the START/PAUSE button, then select the desired cycle and press the START/PAUSE button again.

To cancel a cycle you have started, press and hold the ON/OFF button for a few seconds. If the machine is on, this will start the drain function. The cycle will stop and the machine will not turn off.

RESIDUAL MOISTURE

It depends on the spin speed of the drum: the higher the spin speed during the drum cycle, the lower the residual moisture.

CARE AND MAINTENANCE

Before cleaning and maintenance, unplug the machine and close the water tap. Do not use flammable liquids for cleaning the front door. Periodically clean and maintain the front door and gasket (at least 4 times a year).

Disconnect the appliance from the water supply and electricity.

Close the water tap after each use. This will prevent the system from being damaged by water hammer inside the appliance.

Disconnect the appliance during cleaning or maintenance.

Cleaning the washing machine

External parts of the appliance may be cleaned with a soft cloth dampened with cold or lukewarm water. Do not use solvents or abrasive substances.

Cleaning the detergent drawer

Remove the detergent drawer as indicated in the section REMOVING THE DETERGENT DRAWER, rinse it under running water, as well as the detergent compartment and the softener compartment; this should be done regularly.

Door and drum

Leave the door slightly open to prevent the formation of mold and unpleasant odors.

Checking the water inlet hose

Check the water inlet hose regularly. If it is damaged or cracked, it must be replaced: during high water pressure, a damaged hose could burst suddenly.

Never reuse a hose that has already been used.

Cleaning the water filter / draining residual water

Disconnect the appliance and remove the plug before cleaning the water filter or draining residual water.

If you have used a program with hot water, let the water cool before draining it. Clean the filter regularly to prevent problems with water drainage after washing due to filter clogging. If the water cannot be drained, check whether the filter for drainage is clogged.

1. Disconnect the appliance from the electrical contact.

  1. Press firmly on the upper part of the hose to open it.

BEKO AWB 912S/PRO BP - Cleaning the water filter / draining residual water - 1

  1. Place the container near the pump to drain the remaining water into it.
  2. Remove the emergency drain cap from the container.

BEKO AWB 912S/PRO BP - Cleaning the water filter / draining residual water - 2

5. Turn the emergency drain cap counterclockwise to remove it from the cover, and let the water drain into the container.

BEKO AWB 912S/PRO BP - Cleaning the water filter / draining residual water - 3

  1. When the container is full of water, place the cap back on the emergency drain opening and return the cap to its original position. Then empty the container. After that, firmly tighten the emergency drain cap with the cap. After that, firmly tighten the emergency drain cap with the cap.
  2. Cleaning the filter: Under the pump filter for draining, place a shallow tray that can hold a small amount of water. Then remove the pump filter for draining, turning it counterclockwise.

BEKO AWB 912S/PRO BP - Cleaning the water filter / draining residual water - 4

  1. Cleaning the pump filter: Remove the debris from the filter and rinse it under running water. Check if the pump housing has any foreign objects (coins, buttons, safety pins, etc.) that may have blocked the pump impeller.
  2. Install the pump filter: Insert the pump filter into place, turning it clockwise. Turn until it locks securely into place; the arrow on the filter should be in the vertical position.

BEKO AWB 912S/PRO BP - Cleaning the water filter / draining residual water - 5

Before performing any maintenance, check that the following accessories are intended for this model of washing machine.

Installation kit

With this accessory, you can place the dryer on top of the washing machine, saving space and without needing to remove the dryer's feet.

TRANSPORTATION

Do not lift the washing machine by the top part when moving it.

Disconnect the appliance from the power supply and close the water tap. Check that the drain hose and the inlet hose are properly connected. Remove the plug for the transport bolts, then remove the transport bolts. Drain the water remaining in the bolts and secure the bolts to prevent damage during transport. Store the bolts in the bag for transportation. Repeat the reverse procedure for removing the bolts, as described in the "Installation Instructions" section.

TROUBLESHOOTING

It is possible that the washing machine may refuse to work. Before contacting the technical service, check if the problem can be resolved by following the instructions in the list below.

Fault Possible cause/Solution

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Demo mode activated: The following actions must be performed sequentially, without interruption. Turn on the machine and then turn it off. Press the START/PAUSE button and hold it until you hear an acoustic signal. Turn it on again. The indicator "DEMO" will light up and then turn off.

IDENTIFICATION AND PROBLEM SOLVING

DESCALING AND CLEANING

Steam Finish Steam Finish

1. Remove the detergent drawer and clean it.

  1. Place the hose into the container to drain the water.

BEKO AWB 912S/PRO BP - Steam Finish Steam Finish - 1

  1. Position the drain hose so that it is securely attached there.
  2. Insert the "emergency drain hose" into the container.

BEKO AWB 912S/PRO BP - Steam Finish Steam Finish - 2

5. Remove the plug of the "emergency drain hose" located at the end of the hose and let the water flow into the container.

BEKO AWB 912S/PRO BP - Steam Finish Steam Finish - 3

  1. When the water stops flowing, place the plug back at the end of the hose and insert the small hose of the drain pump. Then, empty the

Next, clean the emergency drain hose well with the plug.

  1. Removing the filter: Turn the pump filter counterclockwise and remove it. Then, remove the filter, clean it, and reinsert it, turning it clockwise.

BEKO AWB 912S/PRO BP - Steam Finish Steam Finish - 4

BEKO AWB 912S/PRO BP - Steam Finish Steam Finish - 5

Anti Allergy (Anti-allergic)

BAC A PRODUITS LESSIVIELS

Anomalies Possible causes/Solutions

Steam Refresh 20'

After the cycle, the garments will be damp, so we recommend hanging them to dry (2 kg, approximately 3 pieces of laundry). This program refreshes garments by removing unpleasant odors and relaxing fibers. Place only dry garments (not dirty) and select the "Steam Refresh 20'" program. The "Steam Refresh 20'" program makes ironing easier.

! Do not add fabric softeners or detergents.

Not recommended for woolen or silk garments.

DISPLAY

The display is useful when programming the washing machine and provides a lot of information.

BEKO AWB 912S/PRO BP - DISPLAY - 1

By pressing the buttons, it is possible to select the desired option and confirm it with a button. When the machine is first switched on, a message for language selection will be shown, after which the language selection menu will automatically appear on the display.

To select the desired language, press the / buttons, and to confirm the selection, press the button.

BEKO AWB 912S/PRO BP - DISPLAY - 2

In area A, the following will be displayed: the icon and selected washing program, washing phases, and remaining time until the end of the washing cycle. In area B, the following will be displayed: selected options, energy and water consumption for the selected cycle, and the key lock symbol. In area C, the default temperature value will be displayed based on the set program; if the program does not include a temperature setting, "--" will be displayed in the area. In area D, the default spin speed will be displayed based on the set program; if the program does not include a spin cycle setting, "--" will be displayed in the area. In area E, the time remaining until the start of the selected program will be displayed if the DELAYED START function is set. Pressing button F allows access to the menu where additional washing options are set. Pressing and holding button F for 3 seconds allows access to the settings menu: - Language: by pressing the buttons, the user can select the desired language and confirm it with a button - Sound: by pressing the buttons, the user can activate or deactivate the key sound and confirm the choice with a button.

Mixed extra style (Mixed wash extra style)

TRANSPORT AND MOVING

Error: Drain pump filter clogged

Steam Refresh 20

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Product information

Brand : BEKO

Model : AWB 912S/PRO BP

Category : Washing machine