AMTRON Premium E 22 C2 - Battery charger Mennekes - Free user manual and instructions

USER MANUAL AMTRON Premium E 22 C2 Mennekes

4.2 Connect MENNEKES Charge APP to the device ... 12

5. Operation ..................................................................13

5.1 Functional description of the operating modes ..... 13

5.4 Operation with MENNEKES Charge APP ................. 21

5.5 Multifunction button ......................................................22

5.5.1 Terminating charging and acknowledging faults ..22

5.5.2 Restarting residual current devices and

7.1 Troubleshooting with

Please have the following information ready to hand for a quick processing: Type designation / serial number (see name plate on the device) At www.amtron.info you can always find the latest news, software updates, change logs, and frequently asked ques- tions about AMTRON. Have the serial number ready to hand. Further information about electromobility can be found on our homepage “FAQs”. https://www.chargeupyourday.com/faqs/

1.2 Warning information

Warning of personal injury

DANGER This warning notice indicates imminent danger that will result in death or severe injuries.

WARNING This warning notice indicates a dangerous situation that may result in death or severe injuries.

CAUTION This warning notice indicates a dangerous situation that can result in minor injuries. Warning of material damage

ATTENTION This warning notice indicates a dangerous situation that may result in property damage.

1. About this document

The AMTRON®, hereafter referred to as “device”, is avail- able in various variants. You can find the version of your device on the name plate. This document refers to the fol- lowing variants of the device: AMTRON Xtra AMTRON Xtra E AMTRON Xtra R AMTRON Premium AMTRON Premium E AMTRON Premium R AMTRON Premium W This manual is intended for the operator (electrotechnical layman) and gives instructions for safe operation. For installation instructions, see the installation manual. The installation manual is intended exclusively for the qual- ified electrician. Observe all additional documentation for the use of the device. Keep all documents for later reference and pass these on to the new operator. The German version of this manual is the original manual. Manuals in other languages are translations of this original manual. MENNEKES reserves the right to change the software with respect to the description in this manual. The functions described in this manual are based on AMTRON

If you have questions concerning the device, please con- tact MENNEKES or your responsible service partner. On our homepage in “Partnersuche” you will find further con- tacts in your country. Use the form in “Contact” on https://www.chargeupyourday.com/ for a direct contact to MENNEKES.3

Only a qualified electrician may carry out opera- tions marked with this symbol. This symbol indicates an important note. The symbol indicates additional, useful informa- tion. f This symbol marks a prompt for action. This symbol marks a listing. Î This symbol is used to refer to another section in this manual. This symbol is used to refer to another document.

This symbol is used to point out a result.

Owner As the operator, you are responsible for the device. You are responsible for proper and safe use of the device. This includes instructing persons who use the device. As an operator without specialist electrical training, you may only carry out activities that do not require a qualified electrician. Electrician As a qualified electrician, you have received recognised electrotechnical training. Based on this knowledge, you are authorised to carry out the electrotechnical work requested in this manual. Requirements for qualified electricians: Knowledge of general and special regulations pertain- ing to safety and accident prevention. Knowledge of electrotechnical regulations. Knowledge of national regulations. Ability to identify risks and avoid possible hazards.

is a charging station for use in private and semi-public areas, such as private property, company car parks or depots, access to which is limited. The device is used solely to charge electric vehicles. Mode 3 charging according to IEC 61851-1. Plugs and sockets according to IEC 62196. The unit is intended for permanent installation and for indoor and outdoor use. For Premium versions only: the device can be used as a single charging point or in a group of several devices with a back-end system. Several devices are connected via a MENNEKES ACU. An ACU is installed in the MENNEKES eMobility-Gateway and in a Smart charging column. For Xtra versions only: the device can be operated as a single charging point.4 Legal requirements in some countries provide additional protection against electric shock. A possible additional pro- tective measure can be the use of a shutter. The device may only be operated taking into account all international and national regulations. Please observe the following international regulations or the respective natio- nal transposition: IEC 61851-1 IEC 62196-1

Read and observe these instructions as well as all addi- tional documentation for the use of the device.

Using the device is safe only when used as intended. Any other use as well as changes to the device are improper use and therefore not permitted. The operator is responsible for the proper and safe use. MENNEKES Elektrotechnik GmbH & Co. KG accepts no liability for any consequences arising from improper use of the device.

2.4 Basic safety information

2.4.1 Do not open the device

The device contains electrical components that carry high voltage. Improper handling, especially in connection with moisture, of the opened housing will cause severe injury of persons by electric shock. f Never open the device. Only a qualified electrician may open the device. f Carry out only the work described in this manual and concerning the operation.

2.4.2 Proper condition

Damaged device If the device is damaged or defective, has a defective housing or missing components, people can be seriously injured by electric shock. f Avoid collisions and improper handling. f Do not use the device in case of damage / defects. f Mark a damaged device, so that other persons cannot use it. f Have a qualified electrician rectify the damage with- out delay. Improper maintenance Improper maintenance can affect the safety of the equip- ment and cause accidents. This can seriously injure or kill people. f Observe the maintenance schedule. f Have maintenance work regularly carried out by quali- fied electricians (twice a year or annually).

2.4.3 Observing supervisory duties

Persons, especially children, and animals who are not fully able to assess potential hazards pose a danger to themselves and others. f Keep away from the device and charging cable.5

If the permissible ambient conditions are not adhered to, the functionality and operational safety of the device is affected. This can cause accidents and severe injuries to people. Observe the following environmental conditions: f Avoid direct sunlight. If necessary, install the weather protection cover. f Keep the ambient temperature from -25 to +40 °C. f Avoid penetration of water. f Avoid strong temperature fluctuations. f Ensure adequate ventilation of the unit and avoid heat accumulation. f Keep device away from heat sources.

2.4.5 Proper use of charging cable

Improper handling of the charging cable can cause haz- ards such as electric shock, short circuit or fire. f Do not touch the contact pins. f Do not use adapter connectors or extension cables. f Avoid kinks, sharp edges, loads and impacts. f Avoid accumulation / knotting of the charging cable. f Unroll the charging cable completely when charging. f Remove the charging cable only by pulling the plug from the charging socket. f Keep small animals away from the charging cable. Use protective flap. f Do not expose the charging cable to tensile stress.

A charging cable lying around presents a stumbling haz- ard. Objects on the device may fall. f Minimize stumbling hazard. f After charging store the charging cable properly or use the cable suspension. f Do not store any objects on the device.

3. Product description

The devices may differ due to customer or country-specific requirements. Depending on the model, the device may differ visually from the illustrations in this guide.

2. RFID cards (2× master, 3× user)

4. Bag with installation hardware

(screws, dowels, sealing plugs)

Optional Without set-up data sheet, access to certain func- tions and the configuration is not possible. f Keep the device data sheet in a safe place. f Contact the MENNEKES support if you have lost it. Î „1.1 Service“6

The enclosure of the device has three parts and consists of bottom part, top part and front panel. The design of the front panel depends on the version of the device. Front view

3. Fastening screws for upper housing part

4. Upper enclosure section

5. Energy meter with inspection window

8. Type 2 charging socket with hinged lid

9. Pre-cut recess for supply cable / cable duct

Optional Fig.: 3. Front view (example) The device can be used with or without MENNEKES Charge APP. The MENNEKES Charge APP is not supplied. However, it is available free of charge in the App Store and the Google Play Store. MENNEKES recommends using the device with the MENNEKES Charge APP.

The name plate contains all important device data. The name plate shown is a pattern. f Note the name plate on your device. The name plate is installed on the housing base.

3.4 Optional equipment

Personal protection (RCD) Multifunction button Premium W (EU version) RFID card reader Personal and circuit protection (RCD and MCB) with shunt release Multifunction button Premium (Version for Germany) RFID card reader Personal and circuit protection (RCD and MCB) Multifunction button Xtra (Version for Germany)

Personal and circuit protection (RCD and MCB) Multifunction button8

Permanently connected charging cable with type 1 charging connector. These variants have a permanently connected charging cable. They can be used to charge all electric cars equipped with type 1 plug. You do not need to use a separate charging cable. Permanently connected charging cable with type 2 charging connector. These variants have a permanently connected charging cable. They can be used to charge all electric cars equipped with type 2 plug. You do not need to use a separate charging cable. Type 2 charging socket for use of separate charging cables These variants have a type 2 charging socket for the use of separate charging cables. They can be used to charge all electric cars equipped with type 2 or type 1 plug. Type 2 charging socket with shutter for the use of separate charging cables These variants have a type 2 charging socket with shutter for the use of separate charging cables. The shutter provides additional protection against electric shock and is legally prescribed in some countries. Î “2.2 Intended use” They can be used to charge all electric cars equipped with type 2 or type 1 plug. All charging cables from MENNEKES can be found on our homepage in “charging cable”. https://www.chargeupyourday.com/9

For devices without authorization (autostart) you end the charging process with a light touch of the multifunction button. In addition, you can easily switch the RCD and the MCB back on from outside if there is a fault.

Up to 98 users can access one or more devices via an individual RFID card. The charging cards are read out directly on the device. The user database (whitelist) can be managed as follows: locally on the device via Charge APP centrally in the eMobility-Gateway (when connecting) in a back-end system Fig.: 6. Multifunction button Fig.: 7. RFID card

3.6 Cable suspension

The device is designed in such a way that the charging cable can be hung directly on the housing.

For devices without authorization you end the charging process with a light touch of the button. Fig.: 4. Cable suspension Fig.: 5. Stop button10 Operating mode “Time control” In this operating mode, the charging process is controlled by the integrated tariff-switching timer. This allows adapting the available charg- ing current to various main / off-peak tariffs. For example, during the off-peak period the charging station can charge with higher charging power than during more expensive main tariff periods. The valid tariff periods supplied by the electricity provider are entered in the MENNEKES Charge APP and the device adapts the charging current according to the periods entered. Updating the tariff-switching timer and changing of daylight saving / standard time happen in connection with the charge APP. Operating mode “Energy Manager” In this operating mode, the charging process is controlled by an Energy Manager. Depending on the installed Energy Manager, vari- ous functions are possible. Operating mode “SCU” In this operating mode, all charging processes of the devices integrated in the network are con- trolled via a higher-level back-end system (e.g. chargecloud). You cannot use the device with the MENNEKES Charge APP in “SCU” mode. Î “5.1 Functional description of the operating modes”

You can read your energy consumption directly from your device at any time. In conjunction with the MENNEKES Charge APP you can conveniently read out the consump- tion values via your mobile terminal and use them for your energy statistics.

3.11 Operating modes

The device provides five operating modes that can be changed even during operation depending on the configu- ration. The operating mode is selected via the MENNEKES Charge APP. The availability of operating modes and functions depends on the equipment and the configuration of the device. Operating mode “APP control” In this operating mode, the charging process is controlled by the MENNEKES Charge APP. Operating mode “Mains control” In this operating mode, the charging process is controlled over an external contact (such as a ripple control receiver). In addition, the available charging current can be adapted to various main / off-peak tariffs as in operating mode “Time con- trol”. Fig.: 8. Energy meter11

The LED information field indicates the operating status of the device. Operational readiness, charging, wait time, and faults are indicated by four symbols in the colours blue, green, white, and red. The MENNEKES Charge APP uses these symbols for displaying the operating status. LED Info bar Charge APP Description lit blue permanently Ready for operation The device is ready for use. No vehicle is connected to the device. pulsating green Ready to charge: vehicle pauses All requirements for charging an electric vehicle are met. A charging process is not taking place. The charging process is paused due to a vehicle feed- back or was terminated by the vehicle. lit green permanently Ready to charge All requirements for charging an electric vehicle are met. The charging pro- cess is paused due to a missing activation signal or a charging current con- figuration of 0 A. lit green permanently animated green Charging process active All requirements for charging an electric vehicle are met. Charging in pro- gress. flashes green animated green Overtemperature warning Charging in progress. The device reduces the charging current to prevent overheating and deactivation. flashes blue steady white Action required Connection with vehicle is pending or has been established or charging has been paused due to specification by the MENNEKES Charge APP. A subse- quent action is required, such as connecting or disconnecting the charging cable, starting the charging process by RFID card or MENNEKES Charge APP. lit red permanently or flashing red lit red perma- nently Fault A fault prevents the vehicle from charging. Î “7. Remedy” steady white Data processing The device processes data. The colour scheme (green / blue) for “Ready for operation / charging” depends on the setting during setting-up process.12 For some tasks it is necessary to enter a PIN. These can be found on the set-up data sheet. After entering an incorrect PIN ten times, PIN input will be blocked for five minutes. Automatic connection f Open the MENNEKES Charge APP. f Tap “Search for Wallbox” to find the devices on your network. f Select the desired device using the serial number (see name plate). f Enter PIN1 (APP PIN) of the device and change the name if necessary. f Confirm the entry with “Save”. If further devices are to be connected, repeat the above steps. Manual connection In rare cases, the device will not be detected automatically. You can then connect the device manually. f Touch “Set up manually”. f Enter the IP address and associated PIN1 (APP PIN) of the device and change the suggested name as desired. The IP address differs depending on the configuration made during setting-up process. If necessary, contact your responsible service partner. IP address as access point (the mobile terminal is con- nected to the WLAN of the device): 172.31.0.1 IP address for direct connection (The device is connect- ed to the router with a LAN cable. The mobile terminal is in the same network): 192.168.0.100 IP address for integration into your home network: read- able in the user interface of your router. f Confirm the entry with “Save”.

4.1 Switching on the device

WARNING Risk of electric shock due to damaged device Using a damaged device may result in electric shock. f Do not use the device if there is external damage. f Mark the possibly damaged device to ensure that no one uses it. f Have a qualified electrician rectify the damage immedi- ately. f Have an electrician take the device out of service if nec- essary. f Switching on the supply voltage.

The “Ready for operation” LED on the LED info field lights up.

4.2 Connect MENNEKES Charge APP to the

device You cannot use the device with the MENNEKES Charge APP in “SCU” mode. The device is operated with a mobile terminal (smartphone, tablet) via the MENNEKES Charge APP. Your mobile termi- nal can control the device and shows you all information about the current charge. In addition, you can start or stop the current process at any time via remote control. Requirements: To operate the device with the MENNEKES Charge APP, the following requirements must be met: Your mobile terminal has the operating system IOS or Android. Installation of the MENNEKES Charge APP on a mobile terminal. The MENNEKES Charge APP is available free of charge in the Apple App Store and in the Google Play Store. The device is switched on and ready for use. There is a network connection between the mobile ter- minal and the device.13

Operation of the device depends on the selected operating mode.

5.1 Functional description of the operating modes

Operating mode “APP control” Start of charg- ing process Without RFID card: Automatically after connection to the vehicle Manually via the MENNEKES Charge APP. With RFID card: Authentication with valid RFID card Manually via the MENNEKES Charge APP by selecting a valid RFID card. Controlling the charging pro- cess Via the MENNEKES Charge APP: Changing the charging current for the on-going charging process Interrupting the charging process (pause) Continuing the charging process Terminating the charging process. By using the multifunction button: Terminating the charging process. The stop function with the multifunction button must be enabled during the setting-up process. With RFID card: Terminating the charging process with the same card used for starting the charging process. In operating mode “APP control”, all functions of other operating modes are disabled. The charging capacity is then not controlled by time, network or an Energy Manager. Setting up the operating mode f Make settings in the MENNEKES Charge APP Changing the operating mode You can use the MENNEKES Charge APP “Configure Wallbox” to change to all operating modes con- figured during the setting-up process. The change of operating mode will apply for the on-going and subsequent charging processes. Behaviour after a power failure The behaviour after a power failure is configured during setting-up process. Charging process is aborted (default setting when charging with authorization). Charging process continues (default setting to charging without authorization).14

5.1.2 “Time control”

Operating mode “Time control” Start of charg- ing process Without RFID card: Automatically after connection to the vehicle With RFID card: Authentication with valid RFID card Manually via the MENNEKES Charge APP by selecting a valid RFID card. Controlling the charging pro- cess By using the internal timer: Adjusting the charging current depending on the active period (main / off-peak tariffs) Via the MENNEKES Charge APP: Terminating the charging process. By using the multifunction button: Terminating the charging process. The stop function with the multifunction button must be enabled during the setting-up process. With RFID card: Terminating the charging process with the same card used for starting the charging process. In operating mode “Time control”, the functions of the operating modes “Mains control” and “Energy Manager” are disabled. The charging capacity is then not controlled by network or an Energy Manager. Setting up the operating mode f Make settings in the MENNEKES Charge APP Changing the operating mode By using the MENNEKES Charge APP during a charging process: Change to operating mode “APP control”. The change of operating mode will apply to the on-going charging process. The following charging process is performed in the mode selected in “Configure Wallbox”. Via the MENNEKES Charge APP in “Configure Wallbox”: Changing to all operating modes configured during the setting-up process. The change of operating mode will apply for the on-going and subsequent charging processes. Behaviour after a power failure The behaviour after a power failure is configured during setting-up process. The charging process is aborted (default with RFID card reader). The charging process is continued (default without RFID card reader).15

Operating mode “Mains Control” Start of charg- ing process Without RFID card: Automatically after connection to the vehicle With RFID card: Authentication with valid RFID card Manually via the MENNEKES Charge APP by selecting a valid RFID card. Controlling the charging pro- cess By using the external tariff-switching signal: Adjusting the charging current depending on the active period (main / off-peak tariffs) Via the MENNEKES Charge APP: Terminating the charging process. By using the multifunction button: Terminating the charging process. The stop function with the multifunction button must be enabled during the setting-up process. With RFID card: Terminating the charging process with the same card used for starting the charging process. In operating mode “Mains control”, the functions of the operating modes “Time control” and “Energy Manager” are disabled. The charging capacity is then not controlled by time or an Energy Manager. Setting up the operating mode To use the operating mode “Mains control” it is necessary to use an external tariff-switching signal e.g. to install by a ripple control receiver in the household application. f If necessary, it has to be installed by a qualified electrician. Changing the operating mode By using the MENNEKES Charge APP during a charging process: Change to operating mode “APP control”. The change of operating mode will apply to the on-going charging process. The following charging process is performed in the mode selected in “Configure Wallbox”. Via the MENNEKES Charge APP in “Configure Wallbox”: Changing to all operating modes configured during the setting-up process. The change of operating mode will apply for the on-going and subsequent charging processes. Behaviour after a power failure The behaviour after a power failure is configured during setting-up process. The charging process is aborted (default with RFID card reader). The charging process is continued (default without RFID card reader).16

5.1.4 “Energy Manager”

Operating mode “Energy Manager” Start of charg- ing process Without RFID card: Automatically after connection to the vehicle With RFID card: Authentication with valid RFID card Manually via the MENNEKES Charge APP by selecting a valid RFID card. Controlling the charging pro- cess About the Energy Manager: The Energy Manager specifies the charging current according to the parameters set in the MENNEKES Charge APP. Via the MENNEKES Charge APP: Terminating the charging process. Changing the remaining amount of charging energy. Changing the remaining charging time. Changing the distribution of solar energy (enable / disable excess charging). By using the multifunction button: Terminating the charging process. The stop function with the multifunction button must be enabled during the setting-up process. With RFID card: Terminating the charging process with the same card used for starting the charging process. In operating mode “Energy Manager”, the functions of the operating modes “Time control” and “Mains control” are disabled. The charging capacity is then not controlled by time or the network. Setting up the operating mode To use the operating mode “Energy Manager”, it is necessary to install the respective devices (such as a photovoltaic system) in the household application and to implement the Energy Manager. f If necessary, it has to be installed by a qualified electrician. Changing the operating mode By using the MENNEKES Charge APP during a charging process: Change to operating mode “APP control”. The change of operating mode will apply to the on-going charging process. The following charging process is performed in the mode selected in “Configure Wallbox”. Via the MENNEKES Charge APP in “Configure Wallbox”: Changing to all operating modes configured during the setting-up process. The change of operating mode will apply for the on-going and subsequent charging processes. Behaviour after a power failure The behaviour after a power failure is configured during setting-up process. The charging process is aborted (default with RFID card reader). The charging process is continued (default without RFID card reader).17

The operating mode “Energy Manager” must be enabled during the setting-up process to become available. If the operating mode “Energy Manager” is selected, the following settings must be made via the MENNEKES Charge APP. They are transmitted to the Energy Manager. f If necessary, consult a qualified electrician. Parameter “Battery capacity” Enter the maximum capacity of the battery of your electric vehicle. If the parameter “Battery capacity” is set to 0 kWh, charging in operating mode “Energy Manager” is not possible. Parameter “Power demand” Enter the minimum amount of energy for a charging pro- cess. If the parameter “Energy capacity” is set to 0 kWh, charging in the operating mode “Energy Manager” is not possible. Parameter “Maximum charging time” Enter the maximum time for charging the amount of ener- gy to the vehicle specified with the parameter “energy demand”. Parameter “Excess charge” Select the option “Excess charge” if you want to use only excess energy for charging your electric vehicle. The parameters “Maximum charging time” and “Power demand” are then ignored. The parameter “Battery capacity” is transmitted as an option. A minimum charging current of 6A is required according to IEC 61851-1 for charging. If the excess energy and the resulting current per phase are lower than these 6A, the vehicle can no longer be charged. In case of connection problems to the Energy Manager, the charging current is limited to 6A and the charging process continues.18

Operating mode “SCU” Start of charging process With RFID card: Authentication with valid RFID card Via the ACU (Remote). Controlling the charging pro- cess By using the higher-level back-end system: Control takes place completely over the higher-level back-end system. By using the multifunction button: Terminating the charging process The stop function with the multifunction button must be enabled during the setting-up process. With RFID card: Terminating the charging process with the same card used for starting the charging process. In operating mode “SCU”, all functions of other operating modes are disabled. Using the MENNEKES Charge APP is not possible. Setting up the operating mode To use the operating mode “SCU” it is necessary to integrate further devices and an ACU in the net- work and to install a higher-level back-end system. You can set up the device for permanent operation in „SCU“ mode (only for AMTRON

software 1.10 and higher). f If necessary, it has to be installed by a qualified electrician. Changing the operating mode Via the service interface of a qualified electrician: Changing to all operating modes configured during the setting-up process. The change of operating mode will apply for the on-going and subsequent charging processes. Behaviour after a power failure The behaviour after a power failure is configured during setting-up process. The charging process is aborted (default with and without RFID card reader). The charging process is continued.19

5.2 Local RFID cards management

For RFID authorization, prior once-off registration of the user's RFID card is required. The device can manage up to 100 RFID cards (2x master, 98x users) in an internal data- base (whitelist). There are the following two ways of managing the RFID card: Without MENNEKES Charge APP: The operator of the device is authorised by his master RFID card to add new RFID cards to the internal data- base. With MENNEKES Charge APP: In conjunction with MENNEKES Charge APP, the whitelist is particularly convenient for RFID authorisa- tion. In addition, names can be assigned to RFID cards, RFID cards can be deleted, and the whitelist can be transferred to other devices. The master RFID cards cannot authorize charging processes. The device necessarily requires two RFID cards taught as masters. If a card taught as master is deleted with the MENNEKES Charge APP, the next unknown RFID card held against the RFID card reader will be taught as master. Without MENNEKES Charge APP Adding a new RFID card: f Hold the master RFID card in front of the RFID card reader to activate the teach-in mode. f Hold the RFID card to be taught in front of the RFID card reader within 30 seconds. f If necessary, hold another RFID card to be taught in front of the RFID card reader. f Hold the master RFID card in front of the RFID card reader to exit the teach-in mode.

RFID card(s) has been added to the whitelist. If during teach-in mode for an RFID card the sym- bol lights up permanently, the whitelist is full and no more RFID cards can be added. With MENNEKES Charge APP f Navigate to “Manage RFID cards” f Enter PIN2 (whitelist PIN).

A list of all RFID cards appears. Adding a new RFID card: f Click on “+” to add new RFID cards. f Enter the desired name and number of the RFID cards. If the number of the RFID card is not known, it can be read out via a card reader. Deleting an RFID card: f Click on the “Settings” icon. f In “Delete selected entries” individual RFID cards are deleted. Transfer whitelist to other devices: f Click on the “Settings” icon. f In “Copy all entries” the whitelist is copied. f Navigate to the same menu of the destination device and click “Copy” to insert the whitelist. f Alternatively, the whitelist can be copied via “Save entries locally” and inserted in the same menu of the destination device in “Paste local entries”. This also requires a network connection to the destination device.20 Authorization via MENNEKES Charge APP You can also authorize yourself by selecting an RFID card from the whitelist. To do this, you need the PIN2 (whitelist PIN). The device then responds as if you have authorised direct- ly at the device with a valid RFID card.

5.3.2 Starting the charging process

Fig.: 9. Insert the charging cable f Unroll the charging cable completely. f Connect the charging cable to your vehicle. f If necessary, authorize. f If necessary, connect the charging cable to the device. For the version type 2 charging socket with shutter: f Insert the plug into the type 2 charging socket on the device. The contour of the grey ring indicates the orien- tation of the plug. f Turn charging plug 60° counterclockwise to open the shutter. f After opening the shutter, insert the charging plug com- pletely into the charging socket.

WARNING Risk of injury by unsuitable aids Use of adapter plugs, extensions, or additional charging cables in connection with the device can result in electric shock or cable fire. f Use only the charging cable intended for the vehicle and the device. f Do not use adapter plugs, extensions, or additional charging cables to charge the vehicle. Depending on the configuration, the device can be used with or without prior authorisation.

Charging without authorisation If the device was configured during the setting-up process that no authorisation is required, the charging process starts automatically after connecting the charging cable to the vehicle. In “SCU” mode, charging without authorization is not possible. Authorisation with RFID card f Hold the RFID card in front of the RFID symbol on the front panel.

After successful authorization, the device is ready for charging and can be started by inserting the charging cable into the device. If charging does not start within the release time of approximately 60 seconds, the authorisation is reset and the charging system changes to sta- tus “Ready for operation”. A new authorisation is required.21

The following steps are performed automatically: Detection of the current carrying capacity of the charg- ing cable. Unsuitable charging cables are rejected. Prerequisites for a proper charging are verified. Communication with the vehicle via the charging cur- rent upper limit and the protective conductor connec- tion.

The charging plug is automatically locked and the charging process is started.

5.3.3 Terminating the charging process

ATTENTION Damage to the charging cable Tensile stress of the charging cable may cause cable breaks and other damage. f Only pull the charging cable directly from the socket outlet. f End charging process in a controlled manner (e.g. with MENNEKES Charge APP, multifunction button or stop button or on the vehicle) f Pull the charging cable out of the charging socket on the plug. f Fit on the protective cap f Hang or store the charging cable kink-free. For a type 1 charging connector, press the release button to unplug. Charging cable cannot be removed If the charging plug cannot be removed, e.g. after a power failure, the charging plug could not be unlocked in the device. The charging plug cannot be removed and must be unlocked manually. f Have the charging plug unlocked by a qualified electri- cian. Installation manual AMTRON Xtra (E/R), Premium (E/R/W): “8.3 Emergency unlocking charging plug”

5.4 Operation with MENNEKES Charge APP

In “SCU” mode, operation via the MENNEKES Charge APP is not possible. All information about the status of your device can be found via the MENNEKES Charge APP directly on your smartphone or tablet. Fig.: 10. MENNEKES Charge APP (example) The MENNEKES Charge APP offers, for example, the fol- lowing functions: Start charging, pause and stop Configure the device Change the charging mode Manage the RFID cards Overview of your electric vehicle Display of charging processes Display of errors A functional description of the MENNEKES Charge APP can be found in German on YouTube under “MENNEKES Charge APP”. Please contact your authorised ser- vice partner if you have questions concerning the MENNEKES Charge APP. Fig.: 11. Video "MENNEKES Charge APP" (English)22

5.5 Multifunction button

Only available for the equipment variants Xtra R, Xtra, Premium R, Premium W and Premium.

5.5.1 Terminating charging and acknowledging faults

Terminating a running charging process (only for devices without authorization) and acknowledging faults. f Press the multifunction button (about 10 mm).

The charging process is terminated and the charging plug in the device is unlocked. Fig.: 12. Terminating charging and acknowledging faults

5.5.2 Restarting residual current devices and miniature

circuit breakers Fig.: 13. Restarting The residual current device and the miniature circuit break- er in the device can be manually switched on again from outside via the multifunction button, without opening the housing. f Press the multifunction button up to the end position (> 15 mm).

Residual current device and miniature circuit breaker are switched on again.23

5.5.3 Checking the residual current device

Fig.: 14. Checking the residual current device The residual current device can be tested for functionality using the multifunction button without opening the hous- ing. f Insert a flat screwdriver with a blade width of 8 to 10mm into the slot of the multifunction button. f Turn the multifunction button 90° counterclockwise. f Press the multifunction button for about two seconds ( > 5mm). Is the residual current device functional?

The residual current device triggers.

The fault indicator on the LED info field flashes red. f Switch the residual current device on again. Î “5.5.2 Restarting residual current devices and miniature circuit breakers”

Only available for the equipment variants Premium E and Xtra E. Terminating charging and acknowledging faults Fig.: 15. Terminating charging and acknowledging faults Terminating a running charging process (only for devices without authorization) and acknowledging faults. f Press the stop button (about 10 mm).

The charging process is terminated and the charging plug in the device is unlocked.24

DANGER Risk of electric shock due to damaged device Using a damaged device may result in electric shock. f Do not use the device if there is external damage. f Mark the possibly damaged device to ensure that no one uses it. f Have a qualified electrician rectify the damage immedi- ately. f Have an electrician take the device out of service if necessary. Regular inspection and maintenance assist in trouble-free and safe operation of the device and help increase the service life. This allows early detection of possible error sources and prevents hazards. Defects found on the device must be eliminated imme- diately by a qualified electrician. Do not use a damaged device as this could increase the risk of electric shock and damage to property. Examples of damage: Defective housing / front panel (e.g. severe deforma- tions, cracks, breaks) Defective or missing components (e.g. protective ele- ments, socket hinged lids, multifunction buttons) Unreadable or missing signs Recommended maintenance intervals Testing intervals of charging infrastructure for electric vehi- cles based on DGUV (German Social Accident Insurance) regulation 3. Component Maintenance work Person responsible Daily / At every charging Device Visual inspection for defects User / Owner Control of opera- tional readiness Owner Every 6 months Residual cur- rent device Function check Operator / electri- cian Charging cable Repeat the meas- urements and tests according to VDE 0701/702 Electrician Once a year Device Repeat the meas- urements and tests according to VDE 0105-100 Electrician Performing the semi-annual and annual mainte- nance only by a qualified electrician. f Document maintenance sufficiently. f If necessary, request maintenance protocol from MENNEKES support. Î “1.1 Service” A maintenance contract with a responsible ser- vice partner guarantees regular tests.25

DANGER Danger to life by electric shock The device contains electrical components that carry high voltage. Improper handling, especially in connection with moisture, of the opened housing will cause severe injury of persons by electric shock. f Clean only outside of the device. f Keep the device and protection systems closed.

ATTENTION Material damage due to incorrect cleaning Incorrect cleaning can cause damage to the housing or components. f Do not use running water and ensure that water cannot reach live parts. f Do not use high-pressure cleaning devices. f Only use tools (e.g. brushes, cleaning agents) that are suitable for plastic surfaces. f Do not use aggressive cleaning agents or chemicals. The device can be cleaned with a dry cloth or a damp cloth, depending on application conditions and soiling. The cleaning is carried out exclusively from the outside. Procedure: f First remove coarse dust and dirt with a hand brush with soft bristles. f If necessary, moisten a clean cloth suitable for plastic surfaces with water and thoroughly wipe off the device. f Only clean the charging cable when it is unplugged.

If a fault occurs, the “Fault” LED lights up or flashes on the LED info field and the MENNEKES Charge APP displays an error message. The device cannot be used as long as the fault has not been rectified and acknowledged, if neces- sary.

7.1 Troubleshooting with MENNEKES Charge

APP To correct the fault, observe the following sequence:

1. Open MENNEKES Charge APP and read error code.

2. Disconnect the device from the mains for three minutes

3. Check the following aspects:

There is a power supply and a network connection. The suitable charging cable has been inserted correctly.

4. Fix the problem using the error codes.

If the error code is not listed in this operating manual or if the fault could not be rectified, con- tact your responsible service partner.

5. Acknowledge, the fault, if necessary, with the multifunc-

The error code can be found in “Current error code”.26 Error code Meaning Trigger (examples) Remedy 00 No error 10 Installation error Residual current device or miniature circuit breaker has triggered f Restart residual current devices and miniature circuit breakers Î “5.5.2 Restarting residual current devices and minia- ture circuit breakers” 13 Overtemperature Internal temperature sen- sor has triggered (at > 60°C) f Allow the device to cool down. f Acknowledge fault. 15 Device time invalid Invalid or no system time f Connect with MENNEKES Charge APP.

Energy Manager connection error No connection to the Energy Manager f Check network and Energy Manager settings in the service interface. f Check the LAN / WLAN connection. 30 Device start failed Device does not start or is in the faulty state after startup f Disconnect the device from the mains for three min- utes and restart it. f Acknowledge fault. 31 Internal test failed Device does not start f Disconnect the device from the mains for three min- utes and restart it. f Acknowledge fault.

Charging cable inserted incorrectly Charging not possible f Disconnect charging cable and plug in again.

Communication with the vehicle inter- rupted Charging not possible f Disconnect the device from the mains for three min- utes and restart it. f If the LED info field is permanently lit: Acknowledge the fault. f Check charging cable and replace if necessary. 102 (only with operating mode “SCU”) Maintenance Maintenance of the ACU is performed Once the maintenance has been completed, the fault has been eliminated. 255 Unknown error27

To correct the fault, observe the following sequence:

1. Read the flashing code on the LED info field.

2. Disconnect the device for three minutes and restart.

3. Check the following aspects:

There is a power supply and a network connection. The suitable charging cable has been inserted correctly.

4. Correct the fault by means of the flash codes.

If the fault could not be corrected, contact your responsible service partner.

5. Acknowledge, the fault, if necessary, with the multifunction button or stop button or disconnect the device from the

mains for three minutes and restart it. Î “5.5 Multifunction button” Î “5.6 Stop button” Flash codes For fault diagnosis, the following flash codes are displayed on the device's LED information field. LED Info bar Meaning Remedy lights up red An error has occurred. Can lead to rea- son Overtemperature Device start failed Internal test failed Maintenance Charging cable defective f Allow the device to cool down. f Disconnect the device from the mains for three minutes and restart it. f Check charging cable and replace if necessary. f Acknowledge fault. flashing slowly red (twice per sec.) An operating error has occurred. Can lead to reason Wrong charging cable Charging cable inserted incorrectly Charging cable defective Installation error f Disconnect charging cable and plug in again. f Check charging cable and replace if necessary. f Restart residual current devices and miniature cir- cuit breakers Î “5.5.2 Restarting residual current devices and miniature circuit breakers” flashing fast red (eight times per sec.) A connection error has occurred. Possible causes: Energy Manager connection error Device time invalid f Check the LAN / WLAN connection.28

Proper storage can positively affect and maintain the oper- ability of the device. The following important points should be considered. f Clean the device before storing. f Wind up the charging cable without kinking. f Store the device in its original packaging or in suitable packaging materials in a clean and dry place. f Observe permissible storage conditions. Permissible storage conditions Storage temperature -25 °C... + 40°C Average temperature in 24 hours < 35°C Relative humidity max. 95% (non-condensing)

Discard the device and packaging according to regulations at the end of its service life. Observe the national regula- tions for disposal and environmental protection applicable in the country of use. Old devices and batteries must not be disposed of with household waste. f Dispose of packaging material in designated collection containers. f Dispose of old devices and batteries via your dealer.

Accessories such as protective roofs or charging cables can be found on our homepage under “Accessories”. https://www.chargeupyourday.com/

Term Explanation ACU Accounting Control Unit Unit for communication with the SCUs / HCC 3s of the charging stations and for connection to back-end systems. An ACU is installed in the eMobility-Gateway and Smart charging stations. Back-end system Infrastructure for controlling the charging stations and administration of personal access data. eMobility- Gateway MENNEKES eMobility-Gateway for intelligent networking of charging sys- tems and for connection to back-end systems. HCC 3 Unit for control of the charging process and communication with the vehicle (in mode 3 charging) MCB Miniature circuit breaker Mode 3 (IEC 61851) Charging mode for vehicles with com- munication interface on charging cou- plers type 2. RCD Residual current device RFID Authorization option via RFID card to devices. SCU Socket Control Unit Unit used to control each charging spot and communicate with the vehi- cle. Type 2 (IEC 62196-2) Single and three phase charging cou- plers with identical plug geometry for charging powers from 3.7 to 44 kW AC. Whitelist Internal database for managing user data (e.g. RFID cards).1

3.5 Apparaatvarianten

3.5 Apparatvarianter

3.5 Apparatvarianter

4.2 A MENNEKES Charge APP