1100MP - Projector DELL - Free user manual and instructions
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USER MANUAL 1100MP DELL
www.dell.com | support.dell.com Dell™ 1100MP Projector Owner’s ManualNotes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your projector. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; DLP and Texas Instruments are trademarks of Texas Instruments Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Macintosh is a registered trademark of Apple Computer, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Restrictions and Disclaimers The information contained in this document, including all instructions, cautions, and regulatory approvals and certifications, is based upon statements provided to Dell by the manufacturer and has not been independently verified or tested by Dell. Dell disclaims all liability in connection with any deficiencies in such information. All statements or claims regarding the properties, capabilities, speeds, or qualifications of the part referenced in this document are made by the manufacturer and not by Dell. Dell specifi- cally disclaims any knowledge of the accuracy, completeness, or substantiation for any such statements.
Connecting With a Component Cable
Connecting With an S-Video Cable
Connecting With a Composite Cable
Connecting to a Wired RS232 Remote Control
Connecting to a Computer
Connecting With a Commercial RS232 Control Box
Adjusting the Projected Image
Raising the Projector Height
Lowering the Projector Height
Using the Remote Control
4 Troubleshooting Your Projector Changing the Lamp ... 26 5 Specifications 6 Contacting Dell 7 GlossaryYour Dell™ Projector 5 Your Dell™ Projector Your projector comes with all the items shown below. Ensure that you have all the items, and contact Dell if anything is missing. Package Contents Power cable (1.8m) VGA cable (D-sub to D-sub) (1.8m) S-Video cable (2.0m) USB cable (1.8m) Composite cable (1.8m) VGA to component cable (1.8m) RCA to audio cable (1.8m) Mini pin to Mini pin cable (1.8m)
456Connecting Your Projector 7 Connecting Your Projector 1 IR receiver 2 VGA out (monitor loop-through) 3 USB connector 4 RS232 connector 5 VGA in (D-sub) connector 6 S-video connector 7 Composite video connector 8 Audio input connector 21345678www.dell.com | support.dell.com 8 Connecting Your Projector Connecting to a Computer NOTE: The USB cable must be connected if you want to use the Next Page and Previous Page features on the remote control. Connecting a DVD Player, Set Top Box, VCR, or TV Connecting With a Component Cable 1 Power cord 2 VGA to VGA cable 3 USB to USB cable 1 Power cord 2 D-sub to HDTV/Component cable
1Connecting Your Projector 9 Connecting With an S-Video Cable Connecting With a Composite Cable Connecting to a Wired RS232 Remote Control NOTE: The RS232 cable is not provided by Dell. Consult a professional installer for the cable and RS232 remote control software.1 Power cord2 S-video cable1 Power cord2 Composite video cable
2www.dell.com | support.dell.com 10 Connecting Your Projector Connecting to a Computer Connecting With a Commercial RS232 Control Box 1 Power cord 2 RS232 cable 1 Power cord 2 RS232 cable 3 Commercial RS232 control box
3Using Your Projector 11 Using Your Projector Turning Your Projector On NOTE: Turn on the projector before you turn on the source.The Power button light blinks green until pressed.
Connect the power cord and appropriate cables. For information about connecting the projector, see "Connecting Your Projector" on page 7.
Press the Power button(see "About Your Projector" on page 6 to locate the Power button). The Dell logo displays for 30 seconds.
Turn on your source (computer, DVD player, etc.). The projector automatically detects your source. NOTE: Allow the projector some time to search for the source. If the "Searching..." message appears on the screen, ensure that the appropriate cable(s) are securely connected. If you have multiple sources connected to the projector, press the Source button on the remote control or control panel to select the desired source. Turning Your Projector Off NOTICE: Do not unplug the projector before properly shutting down as explained in the following procedure.
Press the Power button again. The cooling fans continues to operate for 90 seconds.
Disconnect the power cord from the electrical outlet and the projector. NOTE: If you press the Power button while the projector is running, the following message appears: " Press Power button to Turn Off Projector.Projector must cool down for 90 seconds before unplugging or restarting." The message disappears in 5 seconds or you can press any button on the control panel.www.dell.com | support.dell.com 12 Using Your Projector Adjusting the Projected Image Raising the Projector Height
Raise the projector to the desired display angle, and then release the button to lock the elevator foot into position.
Use the tilt adjustment wheel to fine-tune the display angle; if necessary, press the side elevator buttons to raise the rear side of the projector to the desired display angel. Lowering the Projector Height
Lower the projector, and then release the button to lock the elevator foot into position. 1 Elevator button 2 Elevator foot 3 Tilt adjustment wheel
Rotate the zoom tab to zoom in and out.
Rotate the focus ring until the image is clear. The projector focuses at distances from 3.9ft to 32.8ft (1.2m to 10m).
2Using Your Projector 15 Using the Control Panel 1 Power Turn the projector on and off. For more information, see "Turning Your Projector On" on page 11 and "Turning Your Projector Off" on page 11. 2 Source Press to toggle through Analog RGB, Composite, Component-i, S-video, and Analog YPbPr sources when multiple sources are connected to the projector. 3 Four Directional Keys The four directional keys can be used to toggle through the tabs in the OSD. 4 TEMP warning light
- If the Temp light is solid orange, the projector has overheated. The display automatically shuts down. Turn the display on again after the projector cools down. If the problem persists, contact Dell.
- If the Temp light is blinking orange, a projector fan has failed and the projector automatically shuts down. If this problem persists, contact Dell. 5 LAMP warning light If the Lamp light is solid orange, replace the lamp. 6 Keystone adjustment If your image is not perpendicular to the screen, then it does not appear square. Press to adjust image distortion caused by tilting the projector. (±16 degrees) 7 Resync Press to synchronize the projector to the input source. Resync does not operate if the on-screen display (OSD) is displayed.
1www.dell.com | support.dell.com 16 Using Your Projector Using the Remote Control 8 Menu Press to activate the OSD. Use the directional keys and the Menu button to navigate through the OSD. 1 Video Mode Press once to show the current display mode. Press the button again to toggle between PC, Movie, sRGB, or User mode. 2 Next Page Press to move to the next page. NOTE: The USB cable must be connected to use this function. 3 Menu Press to activate the on-screen display (OSD). Use the directional keys and the Menu button to navigate through the OSD. 4 4:3/16:9 Press to switch the apect ratio: 1:1, 16:9, 4:3. 5 Hide button Press to hide the image, press again to display the image. 6 Volume +/- Press to increase (+) or decrease (-) the volume or toggle through the OSD tabs.Using Your Projector 17 Using the On-Screen Display The projector has a multi-language On-Screen Display (OSD) that can be displayed with or without an input source present. In the Main Menu, press the or button on the control panel or the or button on the remote control navigate through the tabs. Press the button on the control panel or the Menu button on the remote control to select a submenu. In the submenus, press the or button on the control panel or the or button on the remote control to make a selection. When an item is selected, the color changes to dark gray. Use the or button on the control panel or the and button on the remote control make adjustments to a setting. To exit the OSD, go to the Exit tab and press the button on the control panel or the Menu button on the remote control. 7 Keystone adjustment If your image is not perpendicular to the screen, then it does not appear square. Press to adjust image distortion caused by tilting the projector (±16 degrees). 8 Resync Press to synchronize the projector to the input source. Resync does not operate if the OSD is displayed. 9 Source Press to toggle through Analog RGB, Composite, Component-i, S-video, and Analog YPbPr sources when multiple sources are connected to the projector. 10 Directional keys Use the or button to select OSD items, use the and button to make adjustments. 11 Previous Page Press to go to the previous page. NOTE: The USB cable must be connected to use this function. 12 Power Turn the projector on and off. For more information, see "Turning Your Projector On" on page 11 and "Turning Your Projector Off" on page 11.www.dell.com | support.dell.com 18 Using Your Projector Main Menu All Images Menu BRIGHTNESS—Use and button on the control panel or the
button on the remote control to adjust the brightness of the image.
button on the remote control the degree of difference between the brightest and darkest parts of the picture. Adjusting the contrast changes the amount of black and white in the image.
OLOR TEMP—Adjust the color temperature. The higher the temperature, the bluer screen appears; the lower the temperature, the screen redder the screen appears. User mode activates the values in the color setting menu.
OLOR SETTING—Manually adjust red, green, and blue color.
EYSTONE—Adjust the image distortion caused by tilting the projector ( ±16 degrees). AUTO KEYSTONE— Select Ye s to enable the auto correction for vertical image distortion caused by tilting the projector. To manually adjust the keystone, press the button on the control panel or the Menu button on the remote control.Using Your Projector 19 SEM-AUTO KEYSTONE— Press the button on the control panel or the Menu button on the remote control, the Auto Keystone will do once. ASPECT RATIO—Select an aspect ratio to adjust how the image appears.
- 1:1 — The input source displays without scaling. Use 1:1 apect ratio if you are using one of the following: – VGA cable and the the computer has a resolution less than XGA (1024 x 768) – Component cable (576p/480i/480p) – S-Video cable – Composite cable
- 16:9 — The input source scales to fit the width of the screen.
- 4:3 — The input source scales to fit the screen. Use 16:9 or 4:3 if you are using one of the following: – Computer resolution greater than XGA – Component cable (1080i or 720p) VIDEO MODE—Select a mode to optimize the display image based on how the projector is being used: Movie, PC, sRGB (provides more accurate color representation), and User (set your preferred settings). If you adjust the settings for White Intensity or Degamma, the projector automatically switches to User.
HITE INTENSITY—Select 0 to maximize the color reproduction and 10 to maximize the brightness.
EGAMMA—Adjust between 1 and 6 to change the color performance of the display. The default setting is 0. Audio Menu VOLUME— Press the button on the control panel or the - button on the remote control to decrease the volume and press the button on the control panel or the + button on the remote control to increase the volume. MUTE—Allows to mute the volume.www.dell.com | support.dell.com 20 Using Your Projector Management Menu MENU LOCATION—Select the location of the OSD on the screen.
ROJECTION MODE—Select how the image appears:
- Front Projection-Desktop (the default).
- Rear Projection-Desktop — The projector reverses the image so you can project from behind a translucent screen.
- Front Projection-Ceiling Mount — The projector turns the image upside down for ceiling-mounted projection.
- Rear Projection-Ceiling Mount — The projector reverses and turns the image upside down. You can project from behind a translucent screen with a ceiling-mounted projection. SIGNAL TYPE—Manually select the signal type (RGB, YCbCr, or YPbPr)
AMP HOUR—Displays the operating hours since the last timer reset.
AMP RESET—After you install a new lamp, select Yes to reset the lamp timer.
OWER SAVING—Select Yes to set the power saving delay period. The delay period is the amount of time you want the projector to wait without signal input. After that set time, the projector enters power saving mode and turns off the lamp. The projector turns back on when it detects an input signal or you press the Power button. After two hours, the projector turns off and you need to press the Power button to turn the projector on.
SD LOCK—Select Yes to enable the OSD Lock for hiding the OSD menu. (Or pressing the button on the control panel or the Menu button on the remote control for 15 seconds).
UTO SOURCE—Select On (the default) to autodetect the available input signals. When the projector is on and you press Source, it automatically finds the next available input signal. Select Off to lock the current input signal. When Off is selected and you press Source, you select which input signal you want to use.
CO MODE—Select On to use the projector at a lower power level (150 Watts), which may provide longer lamp life, quieter operating, and dimmer luminvance output on the screen. Select Off to operate at noraml power level (200 Watts).
button on the remote control to select the preferred language for the OSD. Presss the on the control panel or the Menu button on the remote control to confirm the language selection. Factory Reset Menu Select Yes to reset the projector to its factory default settings. Reset items include both computer image and video image settings. Computer Image Menu NOTE: This menu is only available connected to a computer.
REQUENCY—Change the display data clock frequency to match the frequency of your computer graphics card. If you see a vertical flickering bar, use Frequency control to minimize the bars. This is a coarse adjustment.
RACKING—Synchronize the phase of the display signal with the graphics card. If you experience an unstable or flickering image, use the Tracking to correct it. This is a fine adjustment. NOTE: Adjust the Frequency first and then the Tracking.www.dell.com | support.dell.com 22 Using Your Projector HOR. POSITION— Press the button on the control panel or the
button on the remote control to adjust the horizontal position of the image to the left and press the button the control panel or the
button on the remote control to adjust the horizontal position of the image to the right. VER. POSITION— Press the button on the control panel or the
button on the remote control to adjust the vertical position of the image down and press the button the control panel or the
button on the remote control to adjust the vertical position of the image up. Video Image Menu NOTE: This menu is only available with S-video, Video (composite) signal connected.
ATURATION—Press the button on the control panel or the
button on the remote control to decrease the amount of color in the image and press the button the control panel or the
button on the remote control to increase the amount of color in the image.
HARPNESS— Press the button on the control panel or the
button on the remote control to decrease the sharpness and press the button the control panel or the
button on the remote control to increase the sharpness. TINT—Press the button on the control panel or the
button on the remote control to increase the amount of green in the image and press the button the control panel or the
button on the remote control to increase the amount of red in the image.Troubleshooting Your Projector 23 Troubleshooting Your Projector If you experience problems with your projector, see the following troubleshooting tips. If the problem persists, contact Dell. Problem Possible Solution No image appears on the screen
- Ensure that the lens cap is removed and the projector turned on.
- Ensure the external graphics port is enabled. If you are using a Dell portable computer, press . For other computers, see your documentation. NOTE: Allow the projector some time to search for the source.
- Ensure that all the cables are securely connected. See "Connecting Your Projector" on page 7.
- Ensure that the pins of the connectors are not bent or broken.
- Ensure that the lamp is securely installed (see "Changing the Lamp" on page 26).www.dell.com | support.dell.com 24 Troubleshooting Your Projector Partial, scrolling, or incorrectly displayed image
Press the Resync button on the remote control or the control panel.
If you are using a Dell portable computer, set the resolution of the computer to XGA (1024 x 768):
Verify the setting is 1024 x 768 pixels for the external monitor port.
Press . If you experience difficulty in changing resolutions or your monitor freezes, restart all the equipment and the projector. If you are not using a Dell portable, see your documentation. The screen does not display your presentation If you are using a Dell portable computer, press . Image is unstable or flickering Adjust the tracking in the OSD Computer Image tab. Image has vertical flicering bar Adjust the frequency in the OSD Computer Image tab. Image color is not correct
- If your graphic card output signal is sync on Green, and you would like to display VGA at 60Hz signal, please go into the OSD select Management, select Signal Type, and then select RGB. Image is out of focus 1 Adjust the focus ring on the projector lens.
Ensure that the projection screen is within the required distance from the projector (3.9ft [1.2m] to 32.8ft [10m]). Problem (continued) Possible Solution (continued)Troubleshooting Your Projector 25 The image is streched when displaying a 16:9 DVD The projector automatically detects 16:9 DVD and adjusts the aspect ratio to full screen with a 4:3 (letter-box) default setting. If the image is still stretched, adjust the aspect ratio as follows:
- If you are playing a 16:9 DVD, select 4:3 aspect ratio type on your DVD player (if capable).
- If you cannot select 4:3 aspect ratio type on your DVD player, select 4:3 aspect ratio in the All Images menu in the OSD. Image is reversed Select Management from the OSD and adjust the projecton mode. Lamp is burned out of makes a popping sound When the lamp reaches its end of life, it may burn out and may make a loud popping sound. If this occurs, the projector does not turn back on, and displays Lamp Defective in the LCD display until the lamp is replaced. To replace the lamp, see "Changing the Lamp" on page 26. The remote control is not operating smoothly or in very limited range The battery may be low. If so, replace it with 2 new AAA batteries. OSD display window does not appear on the screen after pressing Menu button on the remote control or on control panel Try the following procedures: 1 Press the Menu button on the remote control or on the control panel for 15 seconds until OSD pops up. 2 Select Management from the OSD. Set OSD Lock to "Off". Problem (continued) Possible Solution (continued)www.dell.com | support.dell.com 26 Troubleshooting Your Projector Changing the Lamp Replace the lamp when the message "Lamp is approaching the end of its useful life. Replacement suggested! www.dell.com/lamps" appears on the screen. If this problem persists after replacing the lamp, contact Dell. CAUTION: The lamp becomes very hot when in use. Do not attempt to replace the lamp until the projector has been allowed to cool down for at least 30 minutes. CAUTION: Do not touch the bulb or the lamp glass at any time. The bulb may explode due to improper handling, including the touching of the bulb or the lamp glass.
Turn off the projector and disconnect the power cord.
Let the projector cool for at least 30 minutes.
Loosen the 2 screws that secure the lamp cover, and remove the cover.
Loosen the 2 screws that secure the lamp.
Pull up the lamp by its metal handle.
Reverse steps 1 through 5 to install the new lamp.
Reset the lamp by usage time selecting the left Lamp Reset icon in the OSD Management tab. NOTE: Dell may require that lamps replaced under warranty be returned to Dell. Otherwise, contact your local waste disposal agency for the address of the nearest deposit site. NOTE: The lamp contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance: www.eiae.org.Specifications 27 Specifications
Light Valve Single-chip DLP™ DDR (double data rate) technology Brightness 1400 ANSI Lumens (Max) Contrast Ratio 2000:1 Typical (Full On/Full Off) Uniformity 80% Typical (Japan Standard - JBMA) Lamp 200-watt user-replaceable UHP 2000- hour lamp(up to 2500 hours in eco mode) Number of Pixels 800 x 600 (SVGA) Displayable Color 16.7M colors Color Wheel Speed 100~127.5Hz (2X) Projection Lens F/2.5, f=28.8~34.5mm with 1.2x manual zoom lens Projection Screen Size 27-275 inches (diagonal) Projection Distance 3.9~32.8 ft (1.2m~10m) Video Compatibility NTSC, NTSC 4.43, PAL, PAL-M, PAL- N, SECAM, and HDTV (1080i, 720P, 576i/P, 480i/P) compatibility Composite video, Component video and S-video capability H. Frequency 15kHz-70kHz (Analog)
Humidity: 80% maximum Storage temperature: –20
- Communication Settings
- Control command Syntax (From PC to Projector) [H][AC][SoP][CRC][ID][SoM][COMMAND]
V. Frequency (Hz) H. Frequency (KHz)
support.dell.com (technical support)
premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers
For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.www.dell.com | support.dell.com 34 Contacting Dell Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos Aires) International Access Code:
Home/Small Business Customer Care
Preferred Accounts/Corporate Customer Care
Home/Small Business Technical Support
Preferred Accounts/Corporate Technical Support
Country Code: 32 City Code: 2 Website: support.euro.dell.com E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emai ldell/ Technical Support
Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numberswww.dell.com | support.dell.com 36 Contacting Dell Brazil International Access Code:
Country Code: 55 City Code: 51 Website: www.dell.com/br Customer Support, Technical Support
Cayman Islands General Support 1-800-805-7541 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 37 Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and Technical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 Technical Support website: support.dell.com.cn Technical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com Technical Support Fax
Technical Support (Dell™ Dimension™ and Inspiron™) toll-free: 800 858 2969 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, switches, routers, and so on) toll-free: 800 858 2920 Technical Support (printers) toll-free: 800 858 2311 Customer Care toll-free: 800 858 2060 Customer Care Fax
Home and Small Business toll-free: 800 858 2222 Preferred Accounts Division toll-free: 800 858 2557 Large Corporate Accounts GCP toll-free: 800 858 2055 Large Corporate Accounts Key Accounts toll-free: 800 858 2628 Large Corporate Accounts North toll-free: 800 858 2999 Large Corporate Accounts North Government and Education toll-free: 800 858 2955 Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Education toll-free: 800 858 2669 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numberswww.dell.com | support.dell.com 38 Contacting Dell China (Xiamen) Country Code: 86 City Code: 592 (continued) Large Corporate Accounts Queue Team toll-free: 800 858 2572 Large Corporate Accounts South toll-free: 800 858 2355 Large Corporate Accounts West toll-free: 800 858 2811 Large Corporate Accounts Spare Parts toll-free: 800 858 2621 Colombia General Support 980-9-15-3978 Costa Rica General Support 0800-012-0435 Czech Republic (Prague) International Access Code:
Country Code: 420 Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support
Denmark (Copenhagen) International Access Code:
Country Code: 45 Website: support.euro.dell.com E-mail: support.euro.dell.com/dk/da/ema ildell/ Technical Support
Home/Small Business Customer Care
Switchboard (Home/Small Business)
Switchboard Fax (Home/Small Business)
Dominica General Support toll-free: 1-866-278-6821 Dominican Republic General Support 1-800-148-0530 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 39 Ecuador General Support toll-free: 999-119 El Salvador General Support 01-899-753-0777 Finland (Helsinki) International Access Code:
Country Code: 358 City Code: 9 Website: support.euro.dell.com E-mail: support.euro.dell.com/fi/fi/email dell/ Technical Support
Switchboard (calls from outside of France)
Fax (calls from outside of France)
Corporate Technical Support
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numberswww.dell.com | support.dell.com 40 Contacting Dell Germany (Langen) International Access Code:
Country Code: 30 Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emai ldell/ Technical Support 00800-44 14 95 18 Gold Service Technical Support 00800-44 14 00 83 Switchboard
Gold Service Switchboard
Country Code: 852 Website: support.ap.dell.com Technical Support E-mail: apsupport@dell.com Technical Support (Dimension and Inspiron)
Technical Support (OptiPlex, Latitude, and Dell Precision)
Large Corporate Accounts
Medium Business Division
Home and Small Business Division
India Technical Support
Sales (Large Corporate Accounts)
Sales (Home and Small Business)
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numberswww.dell.com | support.dell.com 42 Contacting Dell Ireland (Cherrywood) International Access Code:
Country Code: 353 City Code: 1 Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Technical Support
U.K. Technical Support (dial within U.K. only)
Home User Customer Care
Small Business Customer Care
U.K. Customer Care (dial within U.K. only)
Corporate Customer Care
Corporate Customer Care (dial within U.K. only)
U.K. Sales (dial within U.K. only)
Italy (Milan) International Access Code:
Country Code: 39 City Code: 02 Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/email dell/ Home and Small Business Technical Support
Corporate Technical Support
Jamaica General Support (dial from within Jamaica only) 1-800-682-3639 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 43 Japan (Kawasaki) International Access Code:
Country Code: 81 City Code: 44 Website: support.jp.dell.com Technical Support (servers) toll-free: 0120-198-498 Technical Support outside of Japan (servers) 81-44-556-4162 Technical Support (Dimension and Inspiron) toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690 Technical Support outside of Japan (PDAs, projectors, printers, routers) 81-44-556-3468 Faxbox Service 044-556-3490 24-Hour Automated Order Service 044-556-3801 Customer Care 044-556-4240 Business Sales Division (up to 400 employees) 044-556-1465 Preferred Accounts Division Sales (over 400 employees) 044-556-3433 Large Corporate Accounts Sales (over 3500 employees) 044-556-3430 Public Sales (government agencies, educational institutions, and medical institutions) 044-556-1469 Global Segment Japan 044-556-3469 Individual User 044-556-1760 Switchboard 044-556-4300 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numberswww.dell.com | support.dell.com 44 Contacting Dell Korea (Seoul) International Access Code:
Fax 2194-6202 Switchboard 2194-6000 Technical Support (Electronics and Accessories) toll-free: 080-200-3801 Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg International Access Code:
Country Code: 352 Website: support.euro.dell.com E-mail: tech_be@dell.com Technical Support (Brussels, Belgium)
Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884 Corporate Sales (Brussels, Belgium)
Customer Care (Brussels, Belgium)
Fax (Brussels, Belgium)
Switchboard (Brussels, Belgium)
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 45 Macao Country Code: 853 Technical Support toll-free: 0800 105 Customer Service (Xiamen, China)
Country Code: 60 City Code: 4 Website: support.ap.dell.com Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 0193 Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 88 1306 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 88 1386 Customer Service (Penang, Malaysia)
Transaction Sales toll-free: 1 800 888 202 Corporate Sales toll-free: 1 800 888 213 Mexico International Access Code:
Country Code: 31 City Code: 20 Website: support.euro.dell.com Technical Support
Home/Small Business Customer Care
New Zealand International Access Code:
Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Technical Support (for desktop and portable computers) toll-free:
Technical Support (for servers and workstations) toll-free: 0800 443 563 Home and Small Business
Government and Business
Nicaragua General Support 001-800-220-1006 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 47 Norway (Lysaker) International Access Code:
Home/Small Business Customer Care
Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) International Access Code:
Portugal International Access Code:
Country Code: 351 Website: support.euro.dell.com E-mail: support.euro.dell.com/pt/en/ema ildell/ Technical Support
Country Code: 65 Website: support.ap.dell.com Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 394 7488 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 394 7478 Customer Service (Penang, Malaysia)
Country Code: 421 Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 49 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 Website: support.euro.dell.com E-mail: dell_za_support@dell.com Gold Queue
Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)
Spain (Madrid) International Access Code:
Country Code: 34 City Code: 91 Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emai ldell/ Home and Small Business Technical Support
Corporate Technical Support
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numberswww.dell.com | support.dell.com 50 Contacting Dell Sweden (Upplands Vasby) International Access Code:
Country Code: 46 City Code: 8 Website: support.euro.dell.com E-mail: support.euro.dell.com/se/sv/emai ldell/ Technical Support
Home/Small Business Customer Care
Employee Purchase Program (EPP) Support
Switzerland (Geneva) International Access Code:
Country Code: 41 City Code: 22 Website: support.euro.dell.com E-mail: Tech_support_central_Europe@ dell.com E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emai ldell/ Technical Support (Home and Small Business)
Technical Support (Corporate)
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Customer Care (Corporate)
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 51 Ta iw an International Access Code:
Country Code: 886 Website: support.ap.dell.com E-mail: ap_support@dell.com Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 00801 60 1256 Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand International Access Code:
Country Code: 66 Website: support.ap.dell.com Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 0600 09 Customer Service (Penang, Malaysia)
Country Code: 44 City Code: 1344 Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])
Technical Support (direct and general)
Home and Small Business Customer Care
Corporate Customer Care
Preferred Accounts (500–5000 employees) Customer Care
Central Government Customer Care
Local Government & Education Customer Care
Health Customer Care
Home and Small Business Sales
Home and Small Business Fax
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersContacting Dell 53 U.S.A. (Austin, Texas) International Access Code:
Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numberswww.dell.com | support.dell.com 54 Contacting Dell U.S.A. (Austin, Texas) International Access Code:
Country Code: 1 (continued) Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard- of-Hearing, or Speech-Impaired toll-free: 1-877- DELLTTY (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free NumbersGlossary 55 Glossary ANSI Lumens—A standard for measuring light output, used for comparing projectors. Aspect Ratio—The most popular aspect ratio is 4:3 (4 by 3). Early television and computer video formats are in a 4:3 aspect ratio, which means that the width of the image is 4/3 times the height. Backlit (Backlight)—Refers to a remote control, or a projector control panel, that has buttons and controls that are illuminated. Bandwidth—The number of cycles per second (Hertz) expressing the difference between the lower and upper limiting frequencies of a frequency band; also, the width of a band of frequencies. Brightness—The amount of light emitting from a display or projection display or projection device. The brightness of projector is measured by ANSI lumens. Color Temperature—A method of measuring the whiteness of a light source. Metal halide lamps have a higher temperature compared to halogen or incandescent lights. Component Video—A method of delivering quality video in a format that contains all the components of the original image. These components are referred to as luma and chroma and are defined as Y'Pb'Pr' for analog component and Y'Cb'Cr' for digital component. Component video is available on DVD players and projectors. Composite Video—The combined picture signal, including vertical and horizontal blanking and synchronizing signals. Compression—A function that deletes resolution lines from the image to fit in the display area. Compressed SVGA—To project an 800x600 image to a VGA projector, the original 800x600 signal must be compressed down. The data displays all the information with only two thirds of the pixels (307,000 vs 480,000). The resulting image is SVGA page ize but sacrifices some of the image quality. If you are using an SVGA computers, connecting VGA to a VGA projector provide better results. Compressed SXGA—Found on XGA projectors, compressed SXGA handling allows these projectors to handle up to 1280x1024 SXGA resolution. Compressed XGA—Found on SVGA projectors, compressed XGA handling allows these projectors to handle 1024x768 XGA resolution.www.dell.com | support.dell.com 56 Glossary Contrast Ratio—Range of light and dark values in a picture, or the ratio between their maximum and minimum values.There are two methods used by the projection industry to measure the ratio:
Full On/Off — measures the ratio of the light output of an all white image (full on) and the light output of an all black (full off) image.
ANSI — measures a pattern of 16 alternating black and white rectangles. The average light output from the white rectangles is divided by the average light output of the black rectangles to determine the ANSI contrast ratio. Full On/Off contrast is always a larger number than ANSI contrast for the same projector. dB—decibel—A unit used to express relative difference in power or intensity, usually between two acoustic or electric signals, equal to ten times the common logarithm of the ratio of the two levels. Diagonal Screen—A method of measuring the size of a screen or a projected image. It measures from one corner to the opposite corner. A 9ft high, 12ft wide, screen has a diagonal of 15ft. This document assumes that the diagonal dimensions are for the traditional 4:3 ratio of a computer image as per the example above. DLP—Digital Light Processing — Reflective display technology developed by Texas Instruments, using small manipulated mirrors. Light passes through a color filter is sent to the DLP mirrors which arrange the RGB colors into a picture projected onto screen, also known as DMD. DMD—digital Micro- Mirror Device — Each DMD consists of thousands of tilting, microscopic alumium alloy mirrorsmounted on a hidden yoke. DVI—Digital Visual Interface — Defines the digital interface between digital devices such as projectors and personal computers. For devices that support DVI, a digital to digital connection can be made that eliminates the conversion to analog and thereby delivers an unblemished image. Focal Length—The distance from the surface of a lens to its focal point. Frequency—It is the rate of repetition in cycles per seconds of electrical signals. Measured in Hz. Hz—Frequency of an alternating signal. See Frequency. Keystone Correction—Device that will correct an image of the distortion(usually a wide-top narrow-bottom effect) of a projected image caused by improper projector to screen angle.Glossary 57 Laser Pointer—A small pen or cigar sized pointer, that contains a small battery powered laser, which can project a small, red (typically), high intensity beam of light that is immediately very visible on the screen. Maximum Distance—The distance from a screen the projector can be to cast an image that is useable (bright enough) in a fully darkened room. Maximum Image Size—The largest image a projector can throw in a darkened room. This is usually limited by focal range of the optics. Metal Halide Lamp—The type of lamp used in many medium and all high end portable projectors. These lamps typically have a "half-life" of 1000-2000 hours. That is they slowly lose intensity (brightness) as they are used, and at the "half-life" point, they are half as bright as when new. These lamps output a very "hot" temperature light, similar to mercury vapor lamps used in street lights. Their whites are "extremely" white (with slight bluish cast.) and make Halogen lamp's whites look very yellowish by comparison. Minimum Distance—The closest position that a projector can focus an image onto a screen. NTSC—The United States broadcast standard for video and broadcasting. PAL—A European and international broadcast standard for video and broadcasting. Higher resolution than NTSC. Power Zoom—A zoom lens with the zoom in and out controlled by a motor, usually adjusted from the projector's control panel and also the remote control. Reverse Image—Feature that allows you to flip the image horizontally. When used in a normal forward projection environment text, graphics, etc, are backwards. Reverse image is used for rear projection. RGB—Red, Green, Blue — typically used to describe a monitor that requires separate signals for each of the three colors. S-Video—A video transmission standard that uses a 4 pin mini-DIN connector to send video information on two signal wires called luminance (brightness, Y) and chrominance (color, C). S-Video is also referred to as Y/C. SECAM—A French and international broadcast standard for video and broadcasting. Higher resolution than NTSC. SVGA—Super Video Graphics Array — 800 x 600 pixels count. SXGA—Super Ultra Graphics Array, — 1280 x 1024 pixels count. UXGA—Ultra Extended Graphics Array — 1600 x 1200 pixels count.www.dell.com | support.dell.com 58 Glossary VGA—Video Graphics Array — 640 x 480 pixels count. XGA—Extra Video Graphics Array — 1024 x 768 pixels count. Zoom Lens—Lens with a variable focal length that allows operator to move the view in or out making the image smaller or larger. Zoom Lens Ratio—Is the ratio between the smallest and largest image a lens can projector from a fixed distance. For example, a 1.4:1 zoom lens ratio means that a 10 foot image without zoom would be a 14 foot image with full zoom.Index 59 Index
Adjusting Projection Image Size, 26 Adjusting the Projected Image, 12 Adjusting the Projector Height, 12 lower the projector Elevator button, 12 Elevator foot, 12 Tilt adjustment wheel, 12 Adjusting the Projector Zoom and Focus, 14 Focus ring, 14 Zoom tab, 14
Changing the Lamp, 26 Connecting the Projector Commercial RS232 control box, 10 Composite video cable, 9 Connecting with component cable, 8 Connecting with composite cable, 9 Connection with Commercial RS232 control box, 10 Connection with PC, 10 D-sub to D-sub cable, 8 D-sub to HDTV/Component cable, 8 Installation for wired RS232 remote control, 9 Power cord, 8-10 Professional Installation Options, 9 RS232 cable, 10 S-video cable, 9 To Computer, 8 USB to USB cable, 8 Connection Ports Audio input connector, 7 Composite video connector, 7 IR Receiver, 7 RS232 connector, 7 S-video connector, 7 USB connector, 7 VGA in (D-sub) connector, 7 VGA Out (monitor loop-through), 7 Control Panel, 15
Dell contacting, 3360 Index
On-Screen Display, 17 All Images, 18 Degamma, 19 White Intensity, 19 Audio, 19 Computer Image, 21 Frequency, 21 Tracking, 21 Language, 21 Management, 20 Video Image, 22
Powering On/Off the Projector Powering Off the Projector, 11 Powering On the Projector, 11
Specifications Audio, 28 Brightness, 27 Color Wheel Speed, 27 Compatibility Modes, 31 Contrast Ratio, 27 Dimensions, 28 Displayable Color, 27 Environmental, 28 H. Frequency, 27 I/O Connectors, 28 Lamp, 27 Light Valve, 27 Noise Level, 28 Number of Pixels, 27 Power Consumption, 27 Power Supply, 27 Projection Distance, 27 Projection Lens, 27 Projection Screen Size, 27 Regulatory, 28 RS232 Pin Assignment, 29 Uniformity, 27
Video Compatibility, 27 Weight, 2 8 support contacting Dell, 33Index 61
Standard (relations)
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Support Contacter Dell, 177
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