ES20 - Shredder PRIMO - Free user manual and instructions
Find the device manual for free ES20 PRIMO in PDF.
Frequently Asked Questions - ES20 PRIMO
User questions about ES20 PRIMO
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
Download the instructions for your Shredder in PDF format for free! Find your manual ES20 - PRIMO and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. ES20 by PRIMO.
USER MANUAL ES20 PRIMO
1 Proper use, warranty
Check the name plate on the underside of the cutting head to find out the cutting width and mains voltage for your document shredder and observe the applicable instructions in the operating manual.
The document shredder is designed for shredding paper, store cards and credits cards. Its sturdy drive mechanism is not damaged by paper clips and staples.
The warranty period for the document shredder is 2 years. There is a special warranty for the HSM solid steel cutting rollers in the document shredder, which is provided independently of the guarantee, and remains valid for the entire service life of the machine (HSM Lifetime Warranty). This warranty and guarantee exclude wear and damage caused by improper handling or actions taken by third parties.
2 Safety instructions
Classificati on
| Safety notice Explanation | |
| WARNING Failure to observe this warning can lead to serious or fatal injury. | |
| Notice Failure to observe this instruction can cause damage. |

Before using the machine for the first time, read the operating manual, and keep it for later use and to pass on to any subsequent users.
Observe all safety instructions on to the machine.

WARNING
Dangerous for children and others!

The machine may not be used by persons (including children under 14 years of age) with limited physical, sensory or mental capabilities
or with a lack of experience and knowledge, unless they are supervised by a responsible person or are instructed by them on the use of the machine. Children must be supervised to ensure they do not play with the machine. Do not leave the document shredder switched on when it is unattended.

Risk of combustion!
Do not use cleaning agents or pressurized air sprays which contain inflammable substances, as they could ignite.
english

WARNING
Risk of injury!
Do not reach into the paper feed slot.
Risk of injury from being pulled in!
Keep long hair, loose articles of clothing, ties, scarves, jewellery, etc. away from feed opening. Material with the tendency to form loops, e.g. tapes, strapping material, etc. must not be shredded.

WARNING
Dangerous mains voltage!
Improper handling of the machine can lead to an electric shock.
Before you insert the power plug, make sure that the voltage and frequency of your power supply comply with the information on the name plate.
- Make sure that the power plug is easily accessible.
- Make sure that no water gets into the shredder. Do not immerse the power cable or the power plug in water.
- Never touch the power plug with wet hands.
- Never pull the plug out of the socket using the power cable. Always pull out the plug directly.
- Only use the machine in a dry room indoors. Never operate the machine in damp rooms or in the rain.

Check the machine and cable regularly for damage. Switch the shredder off if it is damaged or not working correctly or before using or cleaning it and disconnect it to mains.
- Keep the machine, the plug and cable away from open fire and hot surfaces. The ventilation slots must not be blocked or covered and there must be at least 5 cm space between the shredder and any wall or furniture.
- The device is not designed to be used in the immediate proximity of computer screens and workplaces.

Service work which requires the housing covers to be removed may only be carried out by HSM Customer Service and service technicians of our contractual
partners.
See page 68 for our customer service addresses.
HSM guarantees the delivery of spare parts for up to 10 years after the production of this model has been discontinued.
Notice Danger from improper use
Only operate this machine in accordance with the instructions outlined in "Proper use".
3 Machine components

1 Cut material container
2 Cutting head
3 Safety instructions, safety element
4 Infeed slot for paper and store/credit cards
5 Automatic start stop control
6 Reverse button R: Reverse
7 Type plate on the underside of the cutting head
5 Operation

WARNING
Before switching the machine on, make sure that you observe all safety instructions.
- Connect the power plug of the machine into a properly installed socket.
- Set mains switch at rear of paper shredder to „l".
Feed paper

- Insert the paper to be destroyed. See "Technical data" for sheet capacity.
Automatic start stop control starts the cutting system automatically.Paper is pulled into cutting system and shredded.
When the paper fee ding opening is free again, the cut ting sy stem au to ma tical ly swit ches off af ter app rox. 3 sec.
4 Scope of delivery
- Paper shredder, ready for connection, in carton packing
- Special cutting block oil 50 ml (cross cut)
- Operating instructions
Shredding credit cards and store cards
Put the cards into the infeed slot so they can be detected by the start/stop system.
- Set mains switch at rear of paper shredder to 0" .
Acces sories
- Special cutting block oil 250 ml order No.: 1.235.997.403
See page 68 for our customer service addresses.
6 Troubleshooting
Note:
The safety element is fitted with contact protection. The document shredder switches off when you press the safety element.
Paper jam
You have fed in too much paper.

- The cutting unit runs in reverse for a few seconds and pushes the paper back out again.
- If necessary, press the reverse button "R" to remove the stack of paper.
- Se pa ra te pa per stack.
- Feed in paper successively.
Note:
If a large part of the paper stack has already been drawn in up to the blockage, you can also press the reverse button "R" for longer than 3 seconds. This makes the cutting unit run forwards again and shred the remaining paper.
Shredded material container full
Check the flling level in the shredded material container regularly.
Notice Empty the cut material container, immediately because if it is too full, malfunctions can occur in the cutting system.
In the housing top, a handle recess is there to make it easier for you to lift the cutting head from the shredded material container.
For all other malfunctions, check whether the cutting head was correctly positioned on the shredded material container before contacting our customer service. If the motor was overloaded, let the shredder cool down for 15 to 20 minutes before using it again.
7 Cleaning and maintenance

WARNING
Dangerous mains voltage!
Switch off the shredder and pull out the mains plug.
When cleaning only use a soft cloth and a mild soap-water solution. However, no water must enter the equipment.

Oil the cutting unit when cutting performance decreases or the device becomes noisy, or every time you empty the waste container (Cross cut only).
Only use HSM special lubricating oil for the cutting unit to do this:

- Spray the special cutting unit oil through the paper feed along the entire width of the cutting shafts.
- Activate the automatic start/stop and let the cutting unit run without any paper in it.
Paper dust and particles are shaken off.
Note:
Oiling the cutting unit also improves the cutting performance of devices with strip cut.
8 Disposal / Recycling

Electrical and electronic old devices contain a variety of valuable materials, but also hazardous substances which were required for function and safety. Incorrect disposal or handling can be dan
gerous to your health and the environment.
Never dispose of old devices in the household waste. Observe the current applicable regulations and use the collection points for returning and recycling electric and electronic devices. Dispose of all the packaging materials also in an environmentally-responsible way.
9 Technical data
| Cutting type Strip cut Cross cut | |||
| Cut size (mm) 5.8 3.9 4 x 25 | |||
| Security level DIN 66399 P-2, T-2, E-2 P-2, T-2, E-2 P-4, T-4, E-3, F-1 | |||
| Cutting capacity* (sheets), A4 70 g/m² 80 g/m² | 15 - 17 | 12 - 14 | 6 - 7 |
| 13 - 15 | 10 - 12 | 4 - 5 | |
| Weight | 4 kg | 4.5 kg | |
| Intake width | 230 mm | ||
| Cutting speed | 44 mm/s | ||
| Power supply | 215 - 240 V, 50 - 60 Hz | ||
| 110 - 130 V, 50 - 60 Hz | |||
| Power consumption with max. number of sheets | 300 W | ||
| Operating mode** | Brief operation | ||
| Operating time** | 3 min | ||
| Idle time** | 60 min | ||
| Ambient conditions in operation: | |||
| Temperature | -10°C to +25°C | ||
| Relative humidity | max. 90%, without condensation | ||
| Height above sea-level (MSL) | max. 2,000 m | ||
| Size W x D x H (mm) | 366 x 258 x 466 | ||
| Shredded material container volume | 20 l | ||
| Sound pressure level emissions(Idle running / load) | 58-60 dB(A) / 63-64 dB(A) | ||
- The maximum number of sheets (DIN A4, 70g / m^2 or 80g / m^2 ), fed lengthways, which can be cut in one cycle. The performance data is determined when the motor is cold and the cutting device is freshly oiled. A weaker mains voltage or a different mains frequency to the one specified could result in less sheet capacity and increased noise during operation. The sheet capacity can vary depending on the structure and properties of the paper and on the way it enters. The performance data in 80g / m^2 is calculated.
** Only US-version: Continuous operation
EC Declaration of Conformity
The manufacturer HSM GmbH + Co. KG, Austrasse 1-9, 88699 Frickingen / Germany hereby declares that the machine, referred to here as document shredder Primo ES 20 corresponds to the health and safety requirements of the following EC directives listed below due to its conception and design of the version in which it was put into circulation by us: Low voltage directive 2006 / 95 / EEC EMC directive 2004 / 108 / EC Applied standards and technical specifications: EN 55014-1:2006 + A1:2009 EN 55014-2:1997 + A1:2001 + A2:2008 EN 61000-3-2:2006 + A1:2009 + A2:2009 EN 61000-3-3:2008 EN 62233:2008 EN 61000-4-2:1995 + A1:1998 + A2:2001 EN 61000-4-4:2004 EN 61000-4-5:2006 EN 61000-4-6:2007 + Corr. Aug. 2007 EN 61000-4-11:2004 EN 60950-1:2006 +A12:2011
Frickingen, 10.7.2013

ppa. Hubert Kotzinger - Head of Environmental Engineering Product Development
Fare for forbanding!
Farlig netspaending!
Sluk for makulatoren, trak netstikket ud.
Exclusive use with manufacturer oil!
Exclusive use with manufacturer oil!
Fare for forbrenning!
88699 Frickingen / Germany
Tel. +49 7554 2100-0
Fax +49 7554 2100 160
info@hsm.eu
www.hsm.eu
www.securio.com
HSM (UK) Ltd.
14 Attwood Road / Zone 1
Burntwood Business Park
Burntwood
Staffordshire
WS7 3GJ
Tel. +44 1543.272-480
Fax +44 1543.272-080
info@hsmuk.co.uk
http://uk.hsm.eu
HSM France SAS
Parc de Genève
240, Rue Ferdinand Perrier
69800 Saint-Priest
Tél. +33 472 210580
Fax +33 472 517481
France@hsm.eu
http://fr.hsm.eu
HSM of America LLC
419 Boot Road
Downingtown, PA 19335
Tel. +1 484 237-2308
+1 800 613-2110
Fax +1 484 237-2309
customerservice@hsmofamerica.com
info@hsmofamerica.com
http://us.hsm.eu
HSM GmbH + Co. KG
Oficina Barcelona
C/Tona
Nave n° 15 "El Lago"
Pol. Ind. Monguit