Question 1

Why does the rotating brush continue to turn while charging the ARIETE Evolution 2.0 2712 vacuum cleaner?

Accepted Answer

According to the manual for the ARIETE Evolution 2.0 2712, the brushes should not turn during charging. During charging, the screen displays "1111" (repeating from right to left) and the side brushes should remain stationary.

If a rotating brush continues to turn constantly during charging:

Check that the charging cable is properly inserted into the socket (Y) of the robot or that the charging poles (S) are correctly aligned with the contacts (G) of the base
Ensure that no debris or dust is blocking the affected brush - stop charging and clean the rotating areas
Wait a few minutes and try a full recharge again to see if the behavior persists

This abnormal behavior may indicate a fault in the charging circuit or a motor issue. If the brush continues to turn after these checks, contact ARIETE customer service or your retailer for a thorough diagnosis.

Question 2

Can the sensors of the ARIETE Evolution 2.0 2712 vacuum cleaner be replaced?

Accepted Answer

The sensors of the ARIETE Evolution 2.0 2712 vacuum cleaner are generally not designed to be replaced by the user themselves. In case of sensor malfunction, here are the recommended steps:

Do not attempt to disassemble or replace the sensors yourself to avoid damaging the device or voiding the warranty.
Contact ARIETE customer service or an authorized repair center for accurate diagnosis and professional assistance.
Have the sensors repaired or replaced by a qualified technician if necessary, to ensure the proper functioning and safety of the device.

This process ensures that your vacuum cleaner remains in good working condition while preserving the manufacturer's warranty.

Question 3

How to clean the sensors of the ARIETE Evolution 2.0 2712 vacuum cleaner?

Accepted Answer

To ensure optimal operation of your ARIETE Evolution 2.0 2712 vacuum cleaner, it is important to regularly clean its sensors. Here’s how to proceed:

Steps to clean the sensors

Turn off and unplug the device: Before any handling, make sure the vacuum cleaner is turned off and unplugged from the electrical outlet to avoid any risk.
Locate the sensors: The sensors are usually located under the device or on its sides. They are often visible as small glass or plastic surfaces.
Use a soft cloth: Get a clean, soft, and lint-free cloth. Avoid harsh chemicals that could damage the sensors.
Clean gently: Gently wipe the cloth over the sensors to remove dust, dirt, or smudges that could hinder their operation.
Check the result: Once the cleaning is done, plug the vacuum cleaner back in and test it to ensure that the sensors are functioning properly.

Regular maintenance of the sensors helps maintain the performance of your vacuum cleaner and prevents detection errors or operational interruptions.

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