USB4DUAL4KDOCKPD - Docking station i-TEC - Free user manual and instructions

Product Type	USB4 Dual 4K Docking Station with PD
Brand	i-TEC
Model	USB4DUAL4KDOCKPD
Dimensions	69 x 128 x 48 mm
Weight	314 g
Power	USB-C Power Delivery (max 80W)
Connectivity	1x USB4, 1x USB-C PD, 3x USB 3.2 Gen2, 3x USB 2.0, 1x HDMI 2.1, 1x DisplayPort 1.4, 1x RJ-45 Gigabit Ethernet, 1x SD/microSD card reader, 1x 3.5mm combo audio
Maximum Video Resolution	1 monitor: up to 8K (7680x4320/30Hz); 2 monitors: up to 2x 4K (4096x2160/60Hz)
Supported Operating Systems	Windows 10/11, macOS, Linux, iPadOS
Main Functions	Connection of HDMI/DP screens, additional USB ports, 80W Power Delivery charging, SD/microSD card reader, Gigabit Ethernet port, audio output
Care and Cleaning	Wipe with a soft, dry cloth. Do not use abrasive products or solvents.
Safety	Do not expose to moisture, extreme temperatures or shocks. Use on a flat, stable surface.
Included Cable	80 cm USB4 cable
General Information	Universal docking station compatible with USB4, Thunderbolt 3/4 and USB-C. Supports DisplayPort alternate modes.

Frequently Asked Questions - USB4DUAL4KDOCKPD i-TEC

How to install the i-TEC USB4DUAL4KDOCKPD docking station?

Connect the included USB4 cable to your computer's USB4 port. Drivers are included in the operating system (Windows, macOS, Linux). For Windows, make sure you have the latest Thunderbolt 3 drivers installed.

What maximum resolution can I get with a single monitor?

With a monitor connected via HDMI or DisplayPort, you can achieve 8K (7680x4320/30Hz) if your laptop supports DisplayPort 1.4 via USB4/Thunderbolt 3/4. Otherwise, the maximum resolution may be 5K/60Hz or 4K/60Hz depending on your device's capabilities.

Can I connect two monitors simultaneously?

Yes, the station allows connecting two monitors: one via HDMI and one via DisplayPort. The maximum resolution in dual mode is 2x 4K/60Hz (if your computer supports DisplayPort 1.4).

How to charge my laptop via the docking station?

Connect your computer's power adapter (up to 100W) to the USB-C PD port of the station. Then, connect your computer to the USB4 port of the station. The station will provide up to 80W of charging power (Power Delivery).

Why is my external screen flickering or not displaying correctly?

Some flickering during connection is normal. If the problem persists, check that your HDMI/DP cable is a recent version (HDMI 2.0+, DP 1.4+). Restart the computer or unplug/replug the USB4 cable after 10 seconds.

Which operating systems are compatible?

The station is compatible with Windows 10/11, macOS, Linux and iPadOS (with the latest updates).

How to use the Ethernet (LAN) port?

Connect an RJ-45 cable between the LAN port of the station and your router/switch. The operating system will automatically detect the ASIX AX88179 adapter. Under Windows, it appears in Device Manager.

Can I connect a USB-C device to the station?

Yes, the USB4 port supports USB4, Thunderbolt 3/4 and USB-C devices. You can also use the USB-C Gen 2 port (data only) on the front.

Why is there no sound from my headphones connected to the station?

On Windows, check in Control Panel > Sound that 'USB Advanced Audio Device' is set as default output device. On macOS, go to System Preferences > Sound > Output and select 'USB Advanced Audio Device'.

How to fix a monitor recognition issue after sleep?

Unplug the USB4 cable from your computer, wait 10 seconds, then plug it back in. If the problem persists, restart the computer. Make sure your laptop supports sleep mode with the Thunderbolt/USB4 port.

USER MANUAL USB4DUAL4KDOCKPD i-TEC

USB4 Metal Docking Station Dual 4K HDMI DP

1x HDMI / 1x DP / 1x Gigabit LAN / 1x USB-C Power Delivery / 1x USB-C 3.2 Gen. 2 / 3x USB-A 3.2 Gen. 2 / 3x USB 2.0 / 1x SD Card Reader / 1x microSD Card Reader / 1x Combo Audio Jack

Black wireless router device with labeled ports (no visible text or symbols beyond labels)

User guide • Gebrauchsanweisung • Mode d'emploi Manual de instrucciones • Manuale • Uživatelská príručka Instrukcje obsługi • Užívatel'ská príručka • Vartotojo vadovas Handleiding

EN

Please read the entire instruction manual carefully. Detailed manual is available on our website www.i-tec.pro/en/ in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at: [e-mail]

DE

Declaration of Conformity....172–173

FCC....174

www.i-tec.pro/en

IMPORTANT NOTICE REGARDING 8K RESOLUTION:

The dock supports up to 8K resolution (7680x4320/30Hz), but this resolution can only be set if your laptop supports it - USB4/ Thunderbolt™ 3 / Thunderbolt™ 4 must support DisplayPort 1.4.

GLOSSARY OF TERMS

Interface / port / connector / input / slot - the place where two devices are physically connected.

Controller - a semiconductor component (called a chipset) in a notebook/tablet that ensures the operation of one of the ports.

Thunderbolt™ - is a fast hardware interface that allows you to connect devices (peripherals) to your computer via an expansion bus. Thunderbolt combines PCI-Express and DisplayPort into a serial data interface. It allows daisy chaining of up to 6 additional Thunderbolt™ devices, the transfer rate (bitrate) of Thunderbolt™ 3 is up to 40Gbit/s.

USB-C / USB Type-C / Thunderbolt™ - is a new symmetrical connector and standard introduced by USB-IF in its USB 3.1 specification. It enables faster charging, power, so-called dual-role (not only host but also guest), support for so-called alternative modes - Alt Mode (DisplayPort, MHL, Thunderbolt 3, Power Delivery) and error notification via the device Billboard.

USB-C Power Delivery (USB-C PD) - optional feature of the USB-C connector. A connector with this support can both charge and be charged, and supports loads from 10W to 100W (depending on profiles 1-5).

USB 3.1 / 3.0 / 2.0 - standard for USB interface / port for connecting various USB devices. Various USB devices can be connected to the docking station or adapter using USB Type-A interface. The USB Type B port is used to connect the docking station or adapter to a laptop/tablet.

HDMI/Display Port - A standard for a digital graphics interface/port used to connect monitors and other graphic display devices.

LAN (Local Area Network) - local computer network, now the most common is the so-called Ethernet, which reaches a theoretical transfer rate of up to 1 Gbit/s at the docking station - the designation GLAN / RJ-45.

Audio - a term for an audio input (microphone) or output device (headphones/speakers).

SPECIFICATIONS

• 1x USB4 port for connection to a laptop
• Power Delivery: 80 W
- Video Ports:

- 1x HDMI

- 1x DisplayPort

- Resolution:

USB4/Thunderbolt™ 3/Thunderbolt™ 4 with DisplayPort 1.4 support

1 monitor - 1x HDMI/DP up to 8K/30Hz
2 monitors - HDMI+DP up to 2x4K/60Hz

Thunderbolt™ 3 with DisplayPort 1.2 support

1 monitor - 1x HDMI/DP up to 5K/60Hz
2 monitors - HDMI+DP up to 2x4K/60Hz

USB-C with DisplayPort 1.4 DSC support

1 monitor - 2x DP - up to 5K/60Hz
1 monitor - 1x DP or 1x HDMI - up to 4K/60Hz
2 monitors - 1x HDMI + 1 DP - up to 2x 4K/60Hz

USB-C with DisplayPort 1.4 support without DSC support

1 monitor - 1x DP or 1x HDMI - up to 4K/60Hz
2 monitors - 1x HDMI + 1 DP - up to 2x 2560×1440/60Hz

USB-C with DisplayPort 1.2 support

1 monitor - 1x DP or 1x HDMI - up to 4K/30Hz
2 monitors - 1x HDMI + 1 DP - up to 2x 1920×1080/60Hz

• 1x Gen 2 USB-C port (data only)
  • 3x USB 3.2 Gen. 2 port with fast charging support (BC 1.2)
• 3x USB 2.0
  • 1x Ethernet GLAN RJ-45 port (ASIX AX88179)
• 1x SD/microSD slot
• 1x 3.5mm Audio combo connector
• LED indication
• USB4 cable (80cm)
• OS: Windows 10/11, macOS and Linux with latest updates
• Product dimensions: 69 x 128 x 48 mm
  • Product weight: 314 g

* 8K resolution must be supported by a connected laptop or tablet.

DESCRIPTION

Front panel:

1. 3.5mm Audio combo connector
2. Gen 2 USB-C port (data only)
3. SD/microSD slot
4. 3x USB 3.2 Gen. 2 port with fast charging support (BC 1.2)

1. 3x USB 2.0
2. Ethernet GLAN RJ-45 port (ASIX AX88179) - supports 10/100/1000 Mbps
3. USB-C port PD (Power delivery only)
4. USB4 port - to connect the dock to the laptop's USB4 port or to connect a USB4 / Thunderbolt™ 3/4 / USB-C device to the dock, this port supports Power Delivery function on profile 5, max 80W.
5. HDMI 2.1 port
6. DisplayPort 1.4

SYSTEM REQUIREMENTS

Hardware Requirements: Device with a free USB4, Thunderbolt or USB-C port

Requirements for Power Delivery: devices with a free USB4, Thunderbolt or USB-C port with „Power Delivery“ support

Video Output Requirements: Device with a free USB4, Thunderbolt or USB-C port with „DisplayPort Alternate Mode“ support

Operating System: Windows 10/11, macOS, Linux and iPadOS with latest updates

To play Ultra HD 4K/5K/8K video, the computer must be able to decode the video with its GPU. Especially for less powerful laptops, it is true that they can handle 4K/5K/8K video playback, but the result is not ideal (interruptions, video tearing).

INSTALLING DRIVERS

The docking station can be connected directly, the drivers are included in the operating system.

For Windows 10, please make sure you have the latest Thunderbolt™ 3 drivers installed on your computer, as provided by your laptop manufacturer.

Quick Start

In Windows, the LAN port appears in Start → Control Panel (View Small Icons) → Device Manager → Network Adapters as „ASIX AX88179“. Audio ports can be found in Start → Control Panel (View Small Icons) → Device Manager → Audio, Video and Game Controllers as „USB Advanced Audio Device“ and/or according to the connected monitor (e.g. in Fig. „LG Ultra HD (Intel ® Display Audio)“).

View LAN and audio ports in Device Manager

HDMI / DP MONITOR CONNECTION

Use HDMI / DP to connect the monitor to the docking station (for HDMI, we recommend a cable version 2.0 or higher, and for DP, we recommend a DP 1.4 or higher cable). During installation of the additional monitor, the monitor may flicker on the laptop/tablet, which is a standard condition. The docking station supports the connection of up to two monitors. Graphics interface: 1x HDMI and 1x DP. Resolution:

Image 1

1 monitor connected via 1 DisplayPort or HDMI cable - resolution up to 8K 7680x4320/30Hz

8K resolution is only supported if your laptop's USB4

or Thunderbolt™ connector supports DisplayPort 1.4.

If Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 5K 5120x2880/60Hz

If USB-C supports DisplayPort 1.4 with DSC, the maximum resolution is 5K 5120x2880/60Hz

If USB-C supports DisplayPort 1.2, the maximum resolution is 5K 4096x2160@30Hz

Image 2

2 monitors connected simultaneously 1x DisplayPort and 1x HDMI, resolution max. 4K 4096x2160@60Hz

Video resolution and repetition rate depends on the capabilities of the host PC/NB

using the DOCKING STATION in OS windows

1. Right-click anywhere on the free screen and select View Settings

1. The settings for Display Resolution from Windows are then displayed.

Display resolution in Windows 10

You can now make the Extend and Mirror/Duplicate settings:

• Extend mode: on the screen, select Multiple monitors Extend this view OK.
• Mirror / Duplicate mode: on the screen, select Multiple monitors → Duplicate this view → OK.

Check the „Set this monitor as main“ box to select the additional monitor as the main monitor.

Click and drag the second monitor to position it relative to the original monitor on your laptop/tablet as needed.

Placement of one additional monitor in relation to the original laptop/tablet monitor

Standby / Hibernate mode and Video port - after activating the laptop/tablet from Standby / Hibernate mode, the primary (original) monitor is displayed, so we recommend using the one integrated with the laptop/tablet as the primary monitor to log back into the system.

Mirror mode - the additional monitor follows the parameters of the original monitor in the system, i.e. if you set the Mirror mode and the original monitor has a resolution of 1920x1080, then the screen is transferred to the additional monitor at a maximum resolution of 1920x1080, even if you set it to a higher resolution.

You can also easily control the monitors using the „Windows“ + P keyboard option:

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Control the monitor in Windows 10

USING THE DOCKING STATION IN MAC OS

When you connect the monitor, the screen on your Mac will flicker, which is a standard condition. Once it has stabilized, you can make adjustments here: System Preferences-Monitors:

In the Layout tab and in the default mode (Expand), click and drag the new monitor as needed relative to the Mac monitor. Selecting Mirror Monitors will change the mode to Mirror (the resolution of the monitors will automatically adjust to their parameters, setting the highest resolution possible on both monitors). Deselect Mirror Monitors to restore the Expand mode.

Extend mode: The arrow indicates the possibility of positioning the connected monitor relative to the Mac monitor.

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Extend mode: In this mode, you can select the Main Monitor by dragging the Menu Bar.

Mirror mode: can only be used if it is offered by Mac.

By selecting Gather Windows, you can choose the settings for the corresponding monitor - Customized Resolution (offers usable resolutions), Rotation (Standard, 90°, 180° and 270°) and Refresh Rate (if offered). Depending on the monitor you are using, these settings are:

Display variant 1

Display variant 2

In Customized mode, click on the icon of your choice, the resolution will be described below the screen

(here visually 3008x1692 = 4K@30Hz)

Closed display mode - Working on a connected external monitor when the Mac monitor is tilted is only possible when the Mac is powered on and the mouse and keyboard are connected. More information here: https://support.apple.com/cs-cz/HT201834

Most of the problems with screen refresh on a connected monitor after putting the Mac to sleep, after using a screensaver, after restarting the Mac, after turning the Mac off/on can be solved by disconnecting the Thunderbolt™ 3 dock cable from the Thunderbolt™ 3 port of the Mac and reconnecting it after about 10s. After that, please wait for all peripherals to finish connecting.

ADDITIONAL DOCKING STATION FEATURES on Windows and macOS

LAN Connection - GLAN RJ-45 port connects to router/switch/hub and to the Internet, supports speeds of 10 / 100 / 1000 Mbps

Connecting USB devices - After connecting USB devices to the USB 3.0 port of the docking station (USB external HDD, USB keyboard, USB mouse, USB Hub, USB graphics adapter), these devices are used in the standard way. USB-C devices e.g. external HDD, flash drive, graphics adapter can be connected via Thunderbolt™ 3 port.

Charging - The docking station supports charging of connected USB mobile devices such as smartphones, e-book readers, media players, navigation devices and tablets. Simply connect the device to be charged with the original cable to the USB port of the docking station.

Power Delivery charging - the dock supports Power Delivery on the designated Thunderbolt™ 3 port. Power Delivery is supported on Profile 5, i.e. max 85W.

Supported laptops: e.g. Dell XPS13, MacBook Pro 2016, Acer Aspire V 15 Nitro, Acer Aspire V 17 Nitro or Windows 10 devices with Thunderbolt™ 3 port and Power Delivery support and original power adapter up to 100W.

Non-supported laptops: e.g. HP Folio G1 and other HP laptops; HP restricts the use of non-original power supplies by default

Audio in Windows

By default, the audio output automatically switches to the connected docking station. You can check or set the default audio output in Control Panel-Sound

Audio on macOS

The audio output device for listening via the graphic output needs to be set/verified here: System Preferences-Sound-Output - Set USB Advanced Audio Device.

The audio output devices for both headphones and monitor can be selected in Open-Applications-Utilities-Audio MIDI.app - click on „+“ at the bottom left - Create Multi Output Device and select the desired outputs from the options on Multi Output Device.

Note: Most issues with the dock and connected peripherals can be resolved by disconnecting the Thunderbolt™ 3 cable of the dock from the Thunderbolt™ 3 port of the laptop/tablet/Mac and reconnecting it after about 10s.

SAFETY INSTRUCTIONS FOR USING THE DOCKING STATION

• Do not expose to extreme temperatures and humidity.
• Use the device on flat pads to avoid slipping and falling on the ground.
• Keep the drivers and manual for later use.

In cooperation with the service department:

• Check functionality after falling into water or on the ground.
• Verify functionality when the cover is cracked.
• Complain about the device not working according to the manual.

FREQUENTLY ASKED QUESTIONS

Available on our website www-i-tec.pro/en under „FAQ“ for this product

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Variante 1 anzeigen

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

1. Conector combinado de audio de 3,5 mm
2. Puerto USB-C Gen 2 (solo datos)
3. Ranura SD/microSD
4. 3 puertos USB 3.2 Gen. 2 con soporte de carga rápida (BC 1.2)

Panel trasero:

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Controlar el monitor en Windows 10

UTILIZANDO EL DOCKING STATION EN MAC OS

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Variante del display 2

1 monitor - 2x DP - up to 5K/60Hz

1 monitor - 1x DP or 1x HDMI - up to 4K/60Hz

2 monitory - 1x HDMI + 1 DP - up to 2x 4K/60Hz

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

https://support.apple.com/cs-cz/HT201834

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Audio ve Windows

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Sterowanie monitorem w systemie Windows 10

KORZYSTANIE Z PROGRAMU DOCKING STATION W SYSTEMIE MAC OS

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

1. Potom sa zobrazia nastavenia Rozlíšenie displeja zo systému Windows.

Rozlíšenie displeja v systéme Windows 10

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Ovládanie monitora v systéme Windows 10

POUŽÍVANIE DOCKING STATION V SYSTÉME MAC OS

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Režim zrkadlenia: možno ho použit' len vtedy, ak ho Mac ponúka.

Variant zobrazenia 1

Variant zobrazenia 2

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

1. Tada rodomi „Windows“ ekrano skiriamosios gebos nustatymai.

Ekrano skiriamoji geba sistemoje „Windows 10“

Vieno papildomo monitoriaus vieta, palyginti su pradiniu nešiojamojo ir (arba) planšetinio kompiuterio monitoriumi

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

1 ekrano variantas

2 ekrano variantas

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W