VB350 - Video conferencing system AVer - Free user manual and instructions

Product Type	Video Conferencing System
Brand	AVer
Model	VB350
Power Supply	12 V DC via power adapter
Lenses	Varifocal lens and fixed focal lens
Microphones	14 built-in microphones
HDMI Output Resolution	4K
Connectivity	USB 3.0 (Type-B), HDMI, Ethernet RJ-45, RS232, phone input/audio output, audio extension, USB 2.0 (for BT dongle)
Main Features	SmartFrame, audio tracking, gesture control, remote control, presets, WDR, RTMP streaming
Included Accessories	Power adapter, USB 3.0 cable (3 m), remote control, wall mount kit, USB Type-A to Type-C adapter, drilling template
Optional Accessories	RJ-45 wired speaker or microphone extension (10 m/20 m), USB 3.1 extension (10 m/20 m/30 m), HDMI cable (3 m), Din6 to RS-232 adapter, audio output converter, BT dongle, TV VESA mount kit
Gesture Control	Effective distance up to 4 meters, disable AI function for zoom
Remote Control	With buttons for power, camera selection, SmartFrame, audio tracking, zoom, volume, mute, presets, etc.
LED Indicator	Indicates states: power on, startup, USB connection, video/audio activity, mute, call
Management Software	Room Management (formerly PTZApp2) to configure audio and video settings
Safety	Compliant with Canadian standard NMB-003 (Class A) and applicable directives
Maintenance and Cleaning	Clean the device with a soft, dry cloth. Avoid abrasive products.
Spare Parts and Repairability	Contact your local dealer for spare parts and optional accessories. No repairability information provided.
Manual	74 pages, available in multiple languages (FR, EN, ES, ID, JA, KO, RU, ZH)

Frequently Asked Questions - VB350 AVer

How to connect the AVer VB350 to a computer?

Use the provided USB 3.0 cable to connect the USB 3.0 Type-B port of the VB350 to a USB port on your PC or laptop. Also plug in the power adapter for power. For newer computers with USB-C ports, use the included USB Type-A to Type-C adapter.

How to use the SmartFrame function?

Press the SmartFrame button on the remote control to automatically frame the entire group on screen. To switch between tracking modes, press and hold the button. You can hide the SmartFrame icon via Setting > On-Screen Menu > Off on the web interface or Room Management.

How to activate gesture control?

By default, gesture control is disabled. Enable it via PTZApp2 or the device's IP web page. The effective distance is up to 4 meters. Before using gesture zoom in/out, disable the AI function.

How to connect a Bluetooth speaker AVer FONE540?

First, plug the BT dongle (optional) into the USB 2.0 Type-A port of the VB350. Enable Bluetooth via the remote control or Room Management. Then put the FONE540 into pairing mode and select VB350 from the list of detected devices.

What to do if the camera does not turn on?

Check that the power adapter is properly plugged into a working outlet and that the power cable is securely connected to the VB350. The LED indicator should flash blue once on power-up. If no LED lights up, try another outlet or contact support.

How to set camera presets?

Use the remote control: position the camera with pan/tilt and zoom controls, then press and hold a number button (0-9) to save the preset. To load a preset, simply press the corresponding number.

Can I use the VB350 without an HDMI cable?

Yes, the VB350 primarily works via USB for video and audio transmission to the computer. The HDMI port is optional for connecting an external display (TV/monitor) in 4K. Make sure to install the DisplayLink driver under Windows 7 via Room Management.

How to update the VB350 firmware?

Download the latest firmware from the AVer Download Center. Use the Room Management software (formerly PTZApp2) to apply the update. Connect the device via USB, access system settings, and select the update option.

What does each LED color mean?

Flashing blue once: power on. Solid red: startup. Solid orange: powered on but no USB connection. Solid white: idle or call waiting. Solid blue: video and audio active. Solid red: video active and audio muted. Rapid flashing white/blue/purple: call in progress.

How to install the driver for HDMI output on Windows 7?

Open Room Management on your computer. Go to system settings, in the 'Install Driver of USB Display' field, click Start and follow the on-screen instructions to install DisplayLink. Restart the computer if necessary.

USER MANUAL VB350 AVer

Top-down schematic of a cylindrical device with internal components and a labeled component (no text or symbols)

VB350

Conference Camera

Federal Communications Commission Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Caution

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

PSTI Statement of Compliance

Please refer to the following website: https://www.aver.com/product-security-advisory

VCCI-A

© 2025 AVer Information Inc. All rights reserved. | March 10, 2025

The information contained in this documentation is subject to change without notice.

Contact Information

Headquarters

AVer Information Inc.

8F, No.157, Da-An Rd.,

Tucheng Dist., New Taipei City 23673, Taiwan

Tel: [phone]

USA Branch Office

AVer Information Inc., Americas

44061 Nobel Drive, Fremont, CA 94538, USA

Tel: [phone]

Tol-free: [phone]

Europe Branch Office

AVer Information Europe B.V.

Westblaak 134, 3012 KM,

Rotterdam, The Netherlands

Tel: [phone]

Japan Branch Office

アバー・インフォメーション株式会社

Vietnam Branch Office

Công ty TNHH AVer Information (Việt Nam)

Power Adapter & Power Cord

USB 3.0 Type-B to Type-A Cable (3m)

Remote Control

AAA Battery (x2, US only)

Wall Mount Bracket

1/4"-20 L=7.5 mm Screw (x2)

USB Type-A to Type-C Adapter

Drill Template

Optional Accessories

Expansion Speakerphone 10 m / 20 m w/ Cable

Expansion Microphone 10 m / 20 m w/ Cable

Din6 to RS-232 Adapter

Audio-out Converter

BT Dongle

TV VESA Mount

Parts Info

(1) Varifocal Lens
(2) IR Sensor
(3) Microphone Array Area (14 Built-in Microphones)
(4) LED Indicator
(5) Fixed Lens
(6) DC 12V Power Jack
(7) RJ-45 Ethernet Port
(8) USB 3.0 Type B Port (to PC)

(9) HDMI Output Port (to TV) ***
(10) USB Port*2
(11) Phone In/Audio Out Port*
(12) Expansion Audio (for Speakerphone/ Microphone)
(13) RS232 Port
(14) USB 2.0 Type A Port** (only for BT Dongle)

* The default is phone in function. To support audio out function for HA system, please set it up via Room Management and purchase audio-out convert (TRS female to TRRS male) from AVer.
** BT dongle is an optional item in certain countries. Please contact your local dealer for purchasing.
*** Support built-in USB 3.1 (Gen 1) to HDMI adapter technology. Support HDMI out 4K resolution on TV/monitor.

LED Indicator

Power on: Blink blue once

Start-up: Solid red

Power on completely but no USB connection: Solid orange

Power and USB cable connected but device is idle or a call on hold: Solid white

Video and audio on: Solid blue

Calling: Fast blink white or blue depending on original status

Video on and audio mute (During a call): Solid red

A second calling: Fast blink white, blue, or purple depending on original status

Gesture control

Blue light blinks for 2 seconds: Successfully wake up gesture control function by any valid gesture command.

Blue light blinks for 4 seconds: Camera recognizes a valid gesture command and start to action.

[Note]:

■ The default of gesture control is off. Please enable it via Room Management or IP web page.
■ The effective distance is up to 4-meter away from the camera.
■ Please turn off AI function before doing zoom in/out gesture control.

Remote Control

Your device may come with one of the following remote controls.

Name Function
1. Power N/A
2. Camera Select Select 1	to operate the camera.The remote control has been set to 1 at the factory. With each press, cycle through 1-5
3. Number Buttons	To save a preset: Press and hold aNumber (0-9).To load a preset: Press aNumber (0-9).
4. Combination Button	Open combination buttons guide. Refer tofor details.
5. SmartFrame Press to frame entire group on screen. Press and hold to cycle through tracking modes.To hide theSmartFrameicon , go toSetting > On-ScreenMenu > Offon the web interface or in Room Management.
6. Pan-Tilt Control Pan and tilt direction control.
7. Back N/A
8. Zoom In/Out Zoom in or out.
9. Function Buttons • Call/Answer: Start or answer a call.• Pairing: Turn Bluetooth on or off.• Manual Framing: N/A• Hang Up: End call.• F1-F4: N/A
10. Menu N/A
11. Load Preset With each press, cycle through defined presets.
12. Audio Tracking	Press and hold to cycle through audio tracking modes.
13. Enter Confirm a selection.
14. Mute Mute or unmute microphone.
15. Camera Off N/A
16. Volume Volume up or down.
17. Brightness - Decrease image brightness.
18. Brightness + Increase image brightness.

Combination Buttons

Press consecutively To
+ 1	Turn wide dynamic range (WDR) on or off.
+ 2	Turn Save Preset on or off.
+ 3	Turn RTMP streaming on or off.
+ 4	Enter sleep mode when not streaming over USB.

Device Connection

1. Connect VB350 to PC/laptop with provided USB 3.0 cable and connect the power cord of VB350 to power wall outlet.

graph TD
    A["Laptop"] -->|or use| B["USB type-A to py pe-C adapter for ne wer PC/Laptop"]
    B --> C["Power cord"]
    C --> D["TV/Monitor"]
    E["Device"] --> F["USB cable"]
    G["HDMI cable (not inculd ed)"] --> H["Power cord"]
    I["Monitor"] --> J["Power cord"]

1. Connect TV/HDMI monitor to VB350 through the HDMI cable.

[Note] For Windows ^® 7 OS, a driver to support HDMI convert is required for the TV/Monitor connection with VB350. Please use Room Management to install driver.

On Room Management, go to System setting. In the "Install Driver of USB Display" field, click the "Start" button and follow the on-screen instructions to install driver.

1. Install a BT dongle. Plug it into the USB 2.0 type-A port. Use remote control or Room Management to enable Bluetooth function. There are two kinds of connection scenarios.

• Scenario 1: Connection with mobile phone. Enable Bluetooth of mobile phones to find VB350 and connect it to use VB350 as external microphone and speaker during a conference meeting.
  ● Scenario 2: Connection with AVer FONE540 BT speakerphone.

[Note] The BT dongle is an optional item in certain countries. Regarding detailed settings of Bluetooth, please refer to user's manual.

Configure Settings on Room Management

1. Download and install Room Management (formerly PTZApp 2) to your computer from AVer Download Center. (https://www.aver.com/download-center) and launch the software.

Note:

• Uninstall PTZApp 2 before installing Room Management.

• Room Management opens in your browser. We recommend Chrome 76 and above.

• Connect your device to your computer using the included USB cable. You device should appear under the Device Control page.

• Click Setting to control audio and video settings.

For additional information, please refer to the Room Management user manual.

包装内容物

VB350 電源變壓器及

電源線