EVC900 - Video conferencing system AVer - Free user manual and instructions

USER MANUAL EVC900 AVer

1. Main System
5. Power Adapter

6. Power Cord

7.VGA Cable

8. DVI to HDMI
Converter

9. Mini Din 8 pin MIC Cable

10.HDMI Cable

e x 2 11. Camera Cable

,RJ-45 Cable

13. Warranty Card

14. Quick Installation Guide

15. Back Panel Label

16. AAA Batteries

Layer 1
Accessory Pack

Layer 2
Camera, Microphone, Remote, Adapter, Cables, and Batteries

Layer 3
Main System

English

Connection Diagram

Please put the panel label on the main system so that users can easily plug/unplug all cables from the front.

English-1

Setup Wizard

For the first time using AVer EVC system, the Installation Wizard will guide you to setup your EVC system step by step. After completing the wizard setup, user may start to use your EVC system.

1. Connect your EVC system well and turn on the power.

After your EVC system starting, user will see the

Installation Wizard screen shown up.

1. Language: Select the language of your EVC system.

Press to expand the drop-down list. Then, us

or tion to move the selection and press to

make the selection.

1. After selecting, press to move to "Next" option and

press go to the next step.

1. Follow the instructions and complete your settings.

2. Click "Finish" to complete the Installation Wizard setup

and go to home menu.

1. Please press on the remote to start making a call.

Network Quick Setup Guide

Default IP address: 192.168.0.1.

Please change your EVC's IP address at the start.

There are three possible setup scenarios for most video conferencing users, if yours is:

1. Public IP Configuration (Outside of Firewall).
2. Private IP Configuration (Behind Firewall with Port Forwarding). Please refer to the following table "EVC H.323 Related Port Usage for Firewall Setup" for your firewall Port forwarding setup.
3. H.460 Gatekeeper with Firewall Traversal. Please refer to the following table "EVC H.323 Related Port Usage for Firewall Setup" for your firewall Port forwarding setup.

EVC H.323 Related Port Usage for Firewall Setup

(Pleaseset the followingports in portforwarding in your firewall before start installing yourEVC)

Port Function Type
1719	Gatekeeper	UDP
1720 H.323	Call setup TCP
30000 - 30299	Control and media for audio, video, content, and data/FECC	TCP and UDP
80	HTTP Interface (WebTool)	TCP
23	Telnet	TCP
5060	SIP	TCP and UDP

Scenario 1 - Public IP Configuration (Outside of Firewall)

Your EVC is connecting directly to the internet.

Internet

1. From the remote press "Home"->

"Setting".

m : x = 1 或 3x + 4y + 1 = 0

1. Press "LAN Configuration".
2. And In the drop-down list "Obtain IP address", choose "Static IP" or "PPPoE".

Static IP: Input the "IP address", "Subnet Mask" and "Default Gateway".
- PPPoE: Input the PPPoE login "User name" and "Password".

Static IP setting

PPPoe setting

1. Select "Apply" and press (Enter).
2. Press "Home" on the remote to return to the home menu.
3. Press the (Call) button on the remote and you are ready to make your first call.

Scenario 2 -Private IP Configuration (Behind Firewall with Port Forwarding)

Your EVC is connecting to the Internet through a firewall.

EVC

Internet

1.From the remote press "Home"->

1. Pres

Network".

"Setting".

1. Press "LAN Configuration".
2. And In the drop-down list "Obtain IP address", choose "Static IP".
3. Manually input the "IP address", "Subnet Mask" and "Default Gateway".
4. Select "Apply" and press Enter
5. Press (Back) on the remote to return to previous menu. (If you have H.323 ALG enabled, skip to step 10).
6. In the same page, go to "Firewall" and press Enter).
7. Select "ON" in the NAT Configuration check box and enter the IP address in the "NAT Public (WAN) Address" field.
8. Press the "Home" button on the remote to return the home menu.
9. Press the Call button on the remote and you are ready to make your first call.

Scenario 3-H.460 Gatekeeper with Firewall Traversal

Your EVC is connecting to the internet through a firewal and you have a Gatekeeper outside the firewal.

EVC

Firewall

Gatekeeper

Internet

1. From the remote press "Home"->

"Setting".

1. Press "LAN Configuration".
2. And In the drop-down list "Obtain IP address", choose "Static IP".
3. Manually input the "IP address", "Subnet Mask" and "Default Gateway".
4. Select "Apply" and press (Enter).
5. In the same page, go to "Gatekeeper" and press Enter).
6. Enter the IP address of your Gatekeeper in the "Galekeeper IP Address" field and enable the "Use Gatekeeper" check box.
7. Enable the 'Enable H.460 Firewall Traversal' option.
8. Press the "Home" button on the remote to return the home menu.
9. Press the (Call) button on the remote and you are ready to make your first call.

Troubleshooting

1. Make sure you have changed your default IP address. The default IP address is 192.168.0.1, in order not to conflict with other devices in the same LAN, please change your IP address at the start.
2. Video conference call is established but no video or voice.

If you are connecting to AVer EVC with firewall, make sure you have done the port forwarding correctly. For non H.323 ALG firewall, please set the NAT configuration and the WAN IP address on AVer EVC system is entered.
We suggest having a fixed public IP address for AVer EVC system. With dynamic public IP address, it will change after a certain period which depends on your local ISP.
There is a routing issue if you installed two AVer EVC systems sharing one public IP address.

1. Unable to connect to other Video Conferencing systems.

2. Check to see if you dial the correct IP address.

3. Ensure the power status of the device from the other site is on.
4. Verify if the firewall blocks the inbound traffics from the other site.

5. Verify if the other site rejected your Video Conferencing call.

6. Unable to see the OSD.

7. Check to see if your cable is connecting correctly.
   Make sure your system and display are well-connected and then reboot your system. (Your display should be switched on before you reboot your system).

8. Press "Dual" button on remote controller (User needs to keep pressing until OSD menu is shown).

9. Cannot open WebTool by IE 9 and IE 10.

10. Click (Tools) in IE.
    Select F12 developer tools.
    Change Document Mode to Internet Explorer 9 standards

11. Disable intranet sites in Compatibility View. Go to "Tools" → "Compatibility view settings".
12. Unclick the checkbox "Display intranet sites in Compatibility View" and then click "Close".

For more information, please visit and download EVC user manual at our website http://www.aver.com

AVerEVC

Guía de instalación

Assistant installation

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