AVer EVC300 - Video conferencing system

EVC300 - Video conferencing system AVer - Free user manual and instructions

Find the device manual for free EVC300 AVer in PDF.

📄 32 pages English EN Download 💬 AI Question
Notice AVer EVC300 - page 4
Pick your language and provide your email: we'll send you a specifically translated version.

User questions about EVC300 AVer

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Video conferencing system in PDF format for free! Find your manual EVC300 - AVer and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. EVC300 by AVer.

USER MANUAL EVC300 AVer

Package Contents
AVer EVC300 - 1
1. Main System

AVer EVC300 - 2
2. Camera

AVer EVC300 - 3
3. Microphone

AVer EVC300 - 4

AVer EVC300 - 5
5. Power Adapter

AVer EVC300 - 6
6. Power

AVer EVC300 - 7
7. VGA

AVer EVC300 - 8
Cable
8. DVI to HDMI Converter

AVer EVC300 - 9
9. Mini Din 8 pin MIC Cable

AVer EVC300 - 10
10. HDMI Cable x 2

AVer EVC300 - 11
11. Camera Cable

AVer EVC300 - 12
12. RJ-45 Cable

AVer EVC300 - 13
13. Warranty Card

AVer EVC300 - 14
14. Quick Installation Guide

AVer EVC300 - 15
15. Back Panel Label

AVer EVC300 - 16
16. AAA Batteries

Layer 1
AVer EVC300 - 17
Accessory Pack

Layer 2
AVer EVC300 - 18
Camera, Microphone, Remote, Adapter, Cables, and Batteries

Layer 3
AVer EVC300 - 19
Main System

English

Connection Diagram
AVer EVC300 - English - 1

text_image Laptop PC LCD monitor LCD TV LCD/CLP projector Power card Vit card RJ-23 Wind pack RJ 46 cable HDMI cable DAI to HDMI Deselect VISA cable 3.5mm user cable VISA cable Phone adapter 3.5mm to RCA cable HDMI cable HDMI monitor Camera MIC cable MIC 30 V Camera cable

Please put the panel label on the main system so that users can easily plug/unplug all cables from the front.
AVer EVC300 - English - 2

text_image Diagram showing a device panel with labeled icons and a green arrow pointing to a device screen, indicating a process or operation.

English-1

Setup Wizard

For the first time using AVer EVC system, the Installation Wizard will guide you to setup your EVC system step by step. After completing the wizard setup, user may start to use your EVC system.

  1. Connect your EVC system well and turn on the power. After your EVC system starting, user will see the Installation Wizard screen shown up.
  2. Language: Select the language of your EVC system.

Press 🖼 to expand the drop-down list. Then, use

or ▼ button to move the selection and press to make the selection.

  1. After selecting, press ➤ to move to "Next" option and press ← go to the next step.
  2. Follow the instructions and complete your settings.
  3. Click "Finish" to complete the Installation Wizard setup and go to home menu.
  4. Please press on the remote to start making a call.

AVer EVC300 - Setup Wizard - 1

text_image Installation Wizard Progress This software will go to the system, which is used to create a new system. The software will continue to use this system in order.

Network Quick Setup Guide

Default IP address: 192.168.0.1.

Please change your EVC's IP address at the start.

There are three possible setup scenarios for most video conferencing users, if yours is:

  1. Public IP Configuration (Outside of Firewall).
  2. Private IP Configuration (Behind Firewall with Port Forwarding). Please refer to the following table "EVC H.323 Related Port Usage for Firewall Setup" for your firewall Port forwarding setup.
  3. H.460 Gatekeeper with Firewall Traversal. Please refer to the following table "EVC H.323 Related Port Usage for Firewall Setup" for your firewall Port forwarding setup.

(Please set the following ports in port forwarding in your firewall before start installing your EVC)

Port Function Type
1719GatekeeperUDP
1720 H.323 Call setup TCP
30000 - 30299 Control and media for audio, video, content, and data/FECC TCP and UDP
80HTTP Interface (WebTool)TCP
23TelnetTCP
5060SIPTCP and UDP

Scenario 1 – Public IP Configuration (Outside of Firewall)

Your EVC is connecting directly to the internet.

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 1

text_image EVC Internet
  1. From the remote press "Home"->

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 2

  1. Press

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 3

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 4

Network"

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 5

text_image "Setting". 1

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 6

text_image Screenshot of a mobile app interface showing a circular app with icons and a highlighted 'Z' button
  1. Press "LAN Configuration".
  2. And In the drop-down list "Obtain IP address", choose "Static IP" or "PPPoE".

  3. Static IP: Input the "IP address", "Subnet Mask" and "Default Gateway".

  4. PPPoE: Input the PPPoE login "User name" and "Password".

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 7

text_image Settings • Notacn CAN Configuration 3 4 5

Static IP setting

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 8

text_image Settings • Network 4 3 5

PPPoE setting

  1. Select "Apply" and press

AVer EVC300 - Scenario 1 – Public IP Configuration (Outside of Firewall) - 9

  1. Press "Home" on the remote to return to the home menu.
  2. Press the (Call) button on the remote and you are ready to make your first call.

Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding)

Your EVC is connecting to the internet through a firewall.

AVer EVC300 - Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding) - 1
EVC

AVer EVC300 - Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding) - 2

AVer EVC300 - Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding) - 3

AVer EVC300 - Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding) - 4
Internet

  1. From the remote press "Home"->

AVer EVC300 - Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding) - 5

"Setting".

AVer EVC300 - Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding) - 6

text_image Screenshot of a mobile app interface with numbered UI elements and status bar
  1. Press ▼ -> ●Network".

AVer EVC300 - Scenario 2 –Private IP Configuration (Behind Firewall with Port Forwarding) - 7

text_image Screenshot of a software interface showing a circular button labeled 'S2' with icons and a highlighted button, likely from an older application.
  1. Press "LAN Configuration".
  2. And In the drop-down list "Obtain IP address", choose "Static IP".
  3. Manually input the "IP address", "Subnet Mask" and "Default Gateway".
  4. Select "Apply" and press (Enter).
  5. Press (Back) on the remote to return to previous menu. (If you have H.323 ALG enabled, skip to step 10).
  6. In the same page, go to "Firewall" and press (Enter).
  7. Select "ON" in the NAT Configuration check box and enter the IP address in the "NAT Public (WAN) Address" field.
  8. Press the "Home" button on the remote to return the home menu.
  9. Press the Call button on the remote and you are ready to make your first call.

Scenario 3 – H.460 Gatekeeper with Firewall Traversal

Your EVC is connecting to the internet through a firewall and you have a Gatekeeper outside the firewall.

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 1
EVC

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 2
Firewall

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 3
Internet

  1. From the remote press "Home"->

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 4

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 5
"Setting".

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 6

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 7
-> Network"

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 8

text_image Screenshot of a device control interface with labeled buttons and a highlighted item '1'

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 9

text_image Screenshot of a software interface showing a circular button labeled '2' with icons and a highlighted button.

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 10

text_image Settings + Network LAN Configuration 3 4 5 6

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 11

text_image Settings + Network 8 SRT Configurations 9
  1. Press "LAN Configuration".
  2. And In the drop-down list "Obtain IP address", choose "Static IP".
  3. Manually input the "IP address", "Subnet Mask" and "Default Gateway".
  4. Select "Apply" and press ⏻ (Enter).
  5. In the same page, go to "Gatekeeper" and press (Enter).
  6. Enter the IP address of your Gatekeeper in the "Gatekeeper IP Address" field and enable the "Use Gatekeeper" check box.
  7. Enable the "Enable H.460 Firewall Traversal" option.
  8. Press the "Home" button on the remote to return the home menu.
  9. Press the 📞 (Call) button on the remote and you are ready to make your first call.

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 12

text_image Settings • Network LAN Configurations 3 4 5 6

AVer EVC300 - Scenario 3 – H.460 Gatekeeper with Firewall Traversal - 13

text_image Settings • Network 8 9 7 Access

Troubleshooting

  1. Make sure you have changed your default IP address. The default IP address is 192.168.0.1, in order not to conflict with other devices in the same LAN, please change your IP address at the start.
  2. Video conference call is established but no video or voice.

  3. If you are connecting to AVer EVC with firewall, make sure you have done the port forwarding correctly. For non H.323 ALG firewall, please set the NAT configuration and the WAN IP address on AVer EVC system is entered.
    We suggest having a fixed public IP address for AVer EVC system. With dynamic public IP address, it will change after a certain period which depends on your local ISP.

  4. There is a routing issue if you installed two AVer EVC systems sharing one public IP address.

  5. Unable to connect to other Video Conferencing systems.

  6. Check to see if you dial the correct IP address.

  7. Ensure the power status of the device from the other site is on.
  8. Verify if the firewall blocks the inbound traffics from the other site.
  9. Verify if the other site rejected your Video Conferencing call.

  10. Unable to see the OSD.

  11. Check to see if your cable is connecting correctly.

  12. Make sure your system and display are well-connected and then reboot your system. (Your display should be switched on before you reboot your system).
  13. Press "Dual" button on remote controller (User needs to keep pressing until OSD menu is shown).

  14. Cannot open WebTool by IE 9 and IE 10.

  15. Click ⚙ (Tools) in IE.

  16. Select "F12 developer tools".
  17. Change Document Mode to Internet Explorer 9 standards
  18. Disable intranet sites in Compatibility View. Go to "Tools" → "Compatibility view settings".
  19. Unclick the checkbox "Display intranet sites in Compatibility View" and then click *Close*.

**For more information, please visit and download EVC user manual at our website http://www.aver.com

AVer EVC

text_image Diagram showing a device panel with icons and a green arrow pointing to a portion of the screen area, labeled 'AVtr'.

Español-1

text_image Enermost 3D Implementation Status: OK Cancel

AVer EVC300 - AVer EVC - 1

text_image OK Cancel
text_image Screenshot of a mobile app interface with numbered UI elements and a play button

AVer EVC300 - AVer EVC - 2

  1. Pulse ▼ -> ▼Red".

AVer EVC300 - AVer EVC - 3

text_image Screenshot of a device interface showing a circular button labeled '2' with icons and a highlighted button.
text_image Screenshot of a software interface showing a circular control panel with icons and a numbered step indicator labeled '1'

AVer EVC300 - AVer EVC - 4

text_image Screenshot of a software interface showing a circular button labeled '2' with icons and text, likely from an older application or settings tool.
text_image Diagram showing a device panel with icons and a green arrow pointing to a screen, labeled 'AVIR' at the bottom.
text_image Catalyst-Backed Description: Please check the following: • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test. • Please check the video call and audio test.

AVer EVC300 - AVer EVC - 5

text_image Current Settings
text_image Diagram showing a device with labeled components and a highlighted section marked '2'
text_image Game interface screenshot showing a circular progress bar with icons and a numbered button labeled '1'
text_image Screenshot of a software interface showing a circular button labeled '2' with icons and a highlighted button, likely from an older application.
text_image Screenshot of a software interface with icons and a numbered button labeled '1'
text_image Screenshot of a software interface with icons and a highlighted circular button labeled 'Z' containing a blue icon.

AVer EVC300 - AVer EVC - 6

text_image Diagram showing a device panel with icons and a green arrow pointing to a portion of the screen area, labeled 'AVtr'.

Dutch-1

Installatiewizard

text_image Installation Wizard This Project will guide user to the system. After you, you can access to your project. You will help you and decide how to switch your project.
text_image Screenshot of a mobile app interface showing app icons and status bar with '1' highlighted
  1. Druk o ▼ -→ "Netwerk".

AVer EVC300 - Installatiewizard - 1

text_image Diagram showing a device with icons and labels, including a circled number 2 and a magnified view of the digit '0'
text_image Camera menu interface showing options like 'OK', 'Cancel', and 'OK' with a highlighted button labeled '1'

AVer EVC300 - Installatiewizard - 2
Druk

AVer EVC300 - Installatiewizard - 3
Network".

AVer EVC300 - Installatiewizard - 4

text_image S 2
text_image Screenshot of a device interface with numbered UI elements and buttons, likely from an older software application.
text_image Screenshot of a software interface with icons and a highlighted button labeled 'Z' in the center.
text_image Diagram showing a device front panel with labeled ports and a green arrow pointing to a screen area, likely illustrating a system or application interface.

Français-1

Assistant installation

text_image Translation Wizard Language Describe that the translation will be used to create a version of the version of the translation. It is not applicable to the language. The translation can be made, but it is not possible to create a version of the translation.

AVer EVC300 - Assistant installation - 1

text_image System dialog box with Chinese text and two buttons, one displaying 'OK' and one with a blue progress bar.
text_image Screenshot of a software interface with icons and a highlighted circular button labeled 'Z' containing a blue icon.
text_image Screenshot of a mobile app interface with numbered UI elements and buttons, likely from an older user interface.
  1. Appuyez

AVer EVC300 - Assistant installation - 2
[Réseau].

AVer EVC300 - Assistant installation - 3

text_image Screenshot of a software interface with icons and labels, including a highlighted circular icon labeled '2' and a button labeled 'Control'.
text_image Screenshot of a software interface showing a circular button with icons and a numbered label '1' pointing to a blue button.

AVer EVC300 - Assistant installation - 4

AVer EVC300 - Assistant installation - 5

AVer EVC300 - Assistant installation - 6

AVer EVC300 - Assistant installation - 7

AVer EVC300 - Assistant installation - 8

AVer EVC300 - Assistant installation - 9

AVer EVC300 - Assistant installation - 10

AVer EVC300 - Assistant installation - 11

AVer EVC300 - Assistant installation - 12

AVer EVC300 - Assistant installation - 13

AVer EVC300 - Assistant installation - 14

AVer EVC300 - Assistant installation - 15

AVer EVC300 - Assistant installation - 16

text_image Screenshot of a software interface with icons and labels, including a highlighted circular icon containing the number '2' and a small icon labeled 'Control'.
text_image Diagram showing device panel layout with icons and a green arrow pointing to a device panel labeled 'AVR'
text_image Microsoft Advanced Status: 100% Duration: 30 minutes of configuration for every 24 hours conversion: 50 minutes of configuration, which requires updates in seconds of 100 seconds.

AVer EVC300 - Assistant installation - 17

text_image SELECTED WORK IN THIS DOCUMENT
text_image Diagram showing a device with labeled icons and a highlighted button, marked with number 2
text_image Importackion + Reta 3 4 5 C:\Users\Mills 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0
text_image Screenshot of a software interface with icons and a highlighted button labeled '2'
text_image Game interface screenshot showing a circular button with icons and a numbered badge labeled '1'

AVer EVC300 - Assistant installation - 18

Premere

AVer EVC300 - Assistant installation - 19

AVer EVC300 - Assistant installation - 20

Rete".

AVer EVC300 - Assistant installation - 21

text_image Smartphone home screen screenshot showing app icons and a highlighted 'Z' button

AVer EVC300 - Assistant installation - 22

text_image Diagram showing a device panel with icons and a green arrow pointing to a device labeled 'AVir', indicating a process or operation.

Русский-1

Мастер установки

text_image OK Cancel

AVer EVC300 - Мастер установки - 1

text_image Microsoft Server OK
text_image Screenshot of a software interface with circular buttons and a highlighted 'Z' button, likely from an older application.
text_image Screenshot of a mobile app interface with numbered UI elements and status bar
text_image Screenshot of a software interface with icons and a highlighted circular button labeled '2'
text_image Screenshot of a mobile app interface with numbered UI elements and status bar
text_image Screenshot of a mobile app interface with circular buttons and a highlighted 'Z' button, likely for app download or settings.

AVer EVC300 - Мастер установки - 2

text_image Reciprover - Cens 3 4 5 6 Master Player Us

AVer EVC300 - Мастер установки - 3

text_image Homeplatin • Menu 8 9 7 Next
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : AVer

Model : EVC300

Category : Video conferencing system