ProII Plus - Scooter DUCATI - Free user manual and instructions

Name: ProII Plus
Brand: DUCATI
Rating: 8 (153 reviews)

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Product information

Brand : DUCATI

Model : ProII Plus

Category : Scooter

Download the instructions for your Scooter in PDF format for free! Find your manual ProII Plus - DUCATI and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. ProII Plus by DUCATI.

USER MANUAL ProII Plus DUCATI

Български..................................33902 User manual Instructions translated from the original Italian Thank you for choosing this product.

warranty, please contact your dealer or visit the website www.ducatiurbanemobility.com English This manual is valid for the following electric scooters: Pro-I Evo (Black Edition / White Edition), Pro-II Plus, Pro-II Evo, Pro-III

1. Safety instructions

2. Package contents and assembly

7. Folding and carrying

9. Storage, maintenance and cleaning

13. Liability and general terms of warranty

CAUTION IMPORTANT! Read and follow the instructions carefully before using the item. Keep this manual for future reference or new users. Take the time to learn the basics of the procedure to avoid severe accidents that may occur in the first few months. Contact

The company assumes no direct or indirect responsibility arising from misuse of the item, non-compliance with both the highway code and the instructions in the manual, accidents or disputes caused by non-compliance or illegal activity. This product is to be used for recreational purposes, by one person only and without passengers, therefore it cannot be used by more than one person at a time.

objects, towing other vehicles or trailers. The electric scooter must be used carefully, always respecting the rules imposed by the Highway Code of the country where it is used, in order to avoid dangerous situations andto take the utmost care of yourself and others. Driving requirements: Scooter model Pro-I Evo black edition Pro-I Evo white edition Pro-II Plus Pro-II Evo Pro-III Product code without indicators

DU-MO- 210001 DU-MO- 210004 DU-MO- 210005 DU-MO- 210009 MN-DUC-PRO3

Product code with indicators included DU-MO- 210011 DU-MO-220004

Before using the product, check and follow local regulations regarding the minimum age of the driver, restrictions on the type of drivers who can use the product and on the use of the product itself. IThe A-weighted emission sound pressure level (noise) at the rider’s ear is less than 70dB(A). Symbols identifying the safety warnings

of the reader/user to the proper, safe use of the item. CAUTION04 CAUTION

Highlights the rules to follow to prevent damage to the item and/or prevent hazardous situations from arising. DANGER Residual risks

other vehicles, obstacles or persons. Misuse of the item or non-compliance with the instructions provided in this manual may cause severe injury. This product is an electric vehicle. The faster you ride, the longer the braking distance. Emergency braking on slippery, muddy, wet or icy roads may result in wheel spin and loss of balance. Adequate speeds and safety distances from other vehicles or pedestrians must be adhered to. Take extra care when riding on unfamiliar roads. Do not open the kickstand when using the item, risk of severe personal injury and damage to item. CAUTION On wet roads, the braking distance increases and the grip decreases compared to dry roads! Drive more carefully, keep a safe distance! For personal safety, wear a helmet, and knee and elbow pads to protect against falls and injuries while riding the item. When allowing others to use the item, ensure that the rider wears the safety equipment and explain the operation of the vehicle. To avoid injury, do not allow other persons to use the item if they do not know how to use it. Wear shoes before using the item.

operations. When riding, take special care to not frighten children or pedestrians. When passing behind them, warn them by sounding the horn and slow down using the minimum speed of 6km/h. Instructions and warnings on rider behaviour Conditions Appropriate/intended use Improper use Riders One More than one person, with children or animals Safety equipment Helmet, knee pads, elbow pads, reflective vest No safety equipment Pre-riding check Prior to each use, check brakes and any wear, check tyre pressure (see side of tyre for recommended value), wheel wear,

Never checking the item prior to use If any unusual noises or faults are detected, do not use the item and contact your

Using the item when noise or faults are presentConditions Appropriate/intended use Improper use Walking while pushing the item Not accelerating Pushing while walking across pedestrian crossings Riding the vehicle on pedestrian crossings In pedestrian areas when not in pedestrian mode (6 km/h) Riding the vehicle in pedestrian areas when not in pedestrian mode (6 km/h) In overcrowded areas Riding the vehicle in overcrowded areas Stationary The person riding the item must be able to easily place both feet on the ground while holding the handlebars at the correct height Not being able to keep the item stationary and balanced.

or stationary No objects hanging from handlebars Objects hanging from handlebars result in instability and may impede manoeuvring Riding with both hands on handlebars. One-handed or hand-free riding Not using devices such as phones,

Using devices such as phones,

headphones Riding with both feet on the footrest

Riding with one or both feet outside the footrest It is prohibited to place or amass weight on the rear mudguard. Riding with helmet and protective equipment Riding without helmet and protective equipment Riding under normal conditions Riding on easily accessible, smooth and compact roads, avoiding areas with intense

Riding on motorways, long-distance roads Riding on busy roads Riding on pavements Riding in overcrowded areas Riding on very rough roads Riding near: ravines, escarpments, harbours, sea, lakes or rivers Complying with local regulations and the highway code Failure to comply with regulations and the highway code Looking ahead and watching out for obstacles, vehicles or nearby pedestrians Becoming distracted while riding Changing direction, making sure to be seen, moderating speed Changing direction abruptly at high speed without making sure that you have been seen Anticipating the route and moderating speed while observing the highway code and those that are the most vulnerable Braking and cornering at the same time makes the vehicle unstable Using direction indicators, if included on the item Not using direction indicators Slowing down when pedestrians are present Accelerating or maintaining a constant speed when pedestrians are present Using pedestrian mode in pedestrian areas (6 km/h) Riding without using pedestrian mode in pedestrian areas (6 km/h) Warning others of your presence by using the bell Not warning others of your presence by using the bell06 Conditions Appropriate/intended use Improper use Uneven road conditions: speed bumps/ steps/rough

Riding at moderate speeds High-speed riding

Accelerating over bumps or ditches, going down steps, jumping over obstacles, climbing pavements, riding harshly. Behaviour: around bends, down slopes, in the presence of nearby obstacles, vehicles and pedestrians Keeping at a safe distance Not observing safety distances Ceasing to accelerate Accelerating Riding at moderate speed and braking safely Riding at high speed, braking suddenly

obstacles Traversing beneath high obstacles Visibility conditions Only ride if there is enough light to ride safely. When riding in unfavourable lighting conditions (from half an hour following sunset, throughout the entire period of darkness and even during the day, if weather conditions preclude road visibility, when driving through tunnels), remember to switch on the item’s lights and wear a reflective vest, belts or bands. Riding in unfavourable lighting

using a reflective vest, belts or bands Weather conditions Driving in optimal conditions (no rain) Driving in adverse conditions: in the rain, in case of snowfall, in the presence of ice or mud on the road, in case of strong wind and fog. Parking In designated areas without impeding movement of vehicles or pedestrians Everywhere, impeding movement of vehicles or pedestrians

Leaving the item switched on,

YES Riding near: ravines, escarpments, harbours, sea, lakes or rivers Riding through puddles Racing with other vehicles Subjecting the item to forceful impact

YES jumping over object or persons,

controls. Check that all vehicle components are in place and securely fastened. Check tyre wear and pressure (see side of tyre for recommended value). Check the wear of the brakes and cables.07 DANGER

Assembled item, the handlebar must be installed using the special screws contained in the package. Model Reference picture In the package Handlebar assembly Pro-I Evo Black edition Pro-I Evo White edition Accessories: - Allen wrenches - 4 screws forhandlebars - Spare air chamber - Spare sticker - Tyre inflation adapter - Charger

without tightening them, then use the hex wrench supplied to tighten them and secure the handlebars. Pro-II Plus Pro-II Evo Accessories: - Allen wrenches - Components for handlebar assembly (hook, plastic

- Tyre inflation adapter - Charger Steps:

1. Open the kickstand

2. Pick up the handlebar, place

the lever in the closed position and lower the safety ring.

3. Install the handlebar on

by approaching it to the rod, making sure that it is aligned

outside into the hole located under the control panel.

6. Tighten the screws.

7. Align the plastic plate (see

photo) with the second hole/ profile of the control panel,

2. Package contents and assembly08

Model Reference picture In the package Handlebar assembly Pro-III Accessories: - Allen wrenches - Components for handlebar assembly (hook, plastic

2. Pick up the handlebar, place

the lever in the closed position and lower the safety ring.

3. Install the handlebar on

by approaching it to the rod, making sure that it is aligned

outside into the hole located under the control panel.

6. Tighten the screws.

Take the item out of the packaging

Open the kickstand and check that the item is stable

Open the handlebar stem and secure it by closing the lever of the closing mechanism

Tighten the screws on the stem using the wrench supplied

Adjust the stem closing mechanism*09 Model Reference picture * Adjustment Pro-I Evo black & white edition Wobbly handlebar stem If the handlbar stem is wobbly, you can tighten the screws on the folding system using the wrench supplied. Pro-II Plus Pro-II Evo Pro-III Adjust the handlebar: If the handlebar stem vibrates during use, adjust the screw by means of the hexagon wrench as illustrated in the figure. CAUTION

assembly or adjustments occur, do not ride the vehicle and contact your dealer or visit www.ducatiurbanemobility.com for

integrity and cause damage. Remove any sharp edges caused by misuse, breakage or damage to the item. If any factory defects, unusual noises or faults are detected, do not ride the vehicle and contact your dealer or visit www.ducatiurbanemobility.com10 closing mechanism front headlight drive wheel frame footrest safety clip hub/motor lock hook display accelerator horn brake lever rear light rear wheel disc brake lock hook kickstand brake light disc brake handlebar stem accelerator front light motor folding mechanism

footrest control panel horn brake lock hook kickstand In the interest of technological development, the manufacturer reserves the right to modify the item with no prior notice and this manual will not be automatically updated. www.ducatiurbanemobility.com Pro-I Evo (Black & White edition)

Pro-II Plus11 Pro-II Evo Pro-III closing mechanism lock hook USB port lock hook front headlight rear light front headlight rear wheel display front wheel frame kickstand footrest safety clip accelerator horn left brake lever right brake lever motor rear disc brake front disc brake lock hook kickstand lock hook rear ligh rear wheel display frame footrest safety clip accelerator horn brake lever hub/motor disc brake closing mechanism front headlight drive wheel12 CAUTION

- Open the kickstand

1. Open the rubber cap on the charging socket

CAUTION The red light on the charger will turn green when charging is complete. Pro-III

and open the kickstand.

2. Turn the Ducati logo,

open the waterproof cover, then connect the charger to the

CAUTION Charge the device before the first use. We

and before storing it. It is advisable to allow the vehicle to discharge completely to prevent

CAUTION The red light on the charger will turn green when charging is complete.

CAUTION Model Output voltage Charging time Pro-I Evo (black & white edition) XHK-916-42015 42V – 1.5A 4 h Pro-II Plus XVE063-4200150 42V – 1.5A 4 h Pro-II Evo XVE063-4200150 42V – 1.5A 7 h Pro-III XVE063-4200150 42V – 1.5A 8 h Using another type of charger may damage the scooter or entail other potential risks. Never leave the product unsupervised while it is charging. Do not switch the product on while it is charging.

scooter to cool for an hour before recharging.

compliance with all applicable regulations.

environments containing explosive gases or flames.

Model Pro-I Evo (black and white edition)

indicated by 5 bars.

3. Headlights: Headlight warning light.

4. Bluetooth: Bluetooth light.

5. SPORT mode: The display will show

SPORT (up to 25km/h).

7. ECO mode: The display will show E (up to

8. Cruise Control: Speed control. It is

maintained for a few seconds.

9. Temperature: If on, stop the vehicle

immediately. It indicates motor overheating.

10. Fault: If on, check for a possible solution

by consulting the error code table

- E: up to 6 km/h - D: up to 20 km/h - SPORT: up to 25 km/h CAUTION The accelerator is activated once the speed of travel exceeds 3 km/h.

time a warning buzzer also sounds 6 times.

5. Headlights: Headlight warning light.

6. SPORT mode: The display will show S+. (up to 25 km/h).

7. COMFORT mode: The display will show D. (up to 20km/h).

8. ECO mode: The display will show ECO. (up to 15 km/h).

maintained for a few seconds.

Brake (C): press and hold to brake

CAUTION The accelerator is activated once the speed of travel exceeds 3 km/h. Model Pro-III The Ducati PRO III features a motor block integrated into the system that needs to be unblocked

RF KEY: Approach the RF key (supplied) to the display to activate the electric scooter.

The direction indicators are required to provide early warning of any change in direction while riding. Drive: CAUTION Before each use of the product, check the correct operation of the direction indicators.

Prior to using the item for the first time, charge to 100%.

Check tyre pressure (see side of tyre for recommended value). If the item does not reach at least 60% of the declared kms, or the maximum speed within the first 3 months of use, it is likely that the wheels have deflated once more. In this case, restore pressure as indicated.

Check and adjust the brakes.

Turn on the display.

Hold the handlebar firmly using both hands. Step onto the footrest with one foot and use the other to give yourself a gentle push and accelerate.

CAUTION the accelerator is activated once the forward speed exceeds 3 km/h. For safety reasons, the item is initially

When riding the item, tilt the body in the riding direction during a turn and slowly turn the handlebars.

To stop the item, release the accelerator, pull the brake lever.

Prior to each use, check brakes and any wear, check tyre pressure (see side of tyre for recommended value), wheel wear,

Brake lever adjustment Brake levers Refer to point A (see photo) to adjust the position of the brake lever, if necessary. Regolazione dei freni Adjusting the brake calliper If the brake is too tight or too loose, use the hex wrench to loosen the nut (A), then adjust the brake

and then, retighten the nut (A). If the wire is too loose

be necessary to adjust the (fixed) brake pad by means

away (see picture). Check the correct alignment between the brake caliper and the disc. Use screws C and D to adjust the position / alignment on the disc, if necessary.19 CAUTION the accelerator is activated once the forward speed exceeds 3 km/h. For safety reasons, the item is initially

When riding the item, tilt the body in the riding direction during a turn and slowly turn the handlebars.

To stop the item, release the accelerator, pull the brake lever.

Prior to each use, check brakes and any wear, check tyre pressure (see side of tyre for recommended value), wheel wear,

and then, retighten the nut (A). If the wire is too loose

be necessary to adjust the (fixed) brake pad by means

away (see picture). Check the correct alignment between the brake caliper and the disc. Use screws C and D to adjust the position / alignment on the disc, if necessary.

the footrest and fasten it.

Closing closing mechanism: press the red hook and pull the lever outwards (see picture), move the handlebar stem inwards and make sure it is locked. Opening: Unlock the handlebar stem from the mudguard:

stem all the way and lock it in place by pushing the lever inwards.Switch on the electric scooter. Always carry the scooter with one or both hands holding the handlebar stem.

handlebar rod with your hand, then pull the lever and align the handlebar hook with the hook located on the rear mudguard.

dropped, the item may cause severe injury and damage.

Speed and riding style: riding smoothly and at a constant speed extends the range. Continuous acceleration, deceleration and manoeuvring greatly reduce the range. A lower speed extends the range. Maintenance: prompt recharging, proper maintenance and regular checking of tyre pressure (see reference value in section

If there are stains on the body of the scooter, wipe with a damp cloth. If the stains persist, apply neutral soap, brush out with a toothbrush, then wipe with a damp cloth. If there are scratches on the plastic components, use sandpaper or other abrasive

to prevent severe damage. Do not wash the item using highpressure water jets. When cleaning the scooter, make sure that

When the item is not in use, store it indoors in a cool, dry place. Do not store outdoors or inside cars for extended periods of time. Excessive sunlight, overheating, and excessive cold accelerate tyre ageing and jeopardize the life of both the item and

steering system, the braking system, the state of the frame, the forks and the suspension. Nuts and all other self-locking

or stress fatigue in a variety of ways. If the service life of a component is exceeded, it may break suddenly, resulting in injury to the rider. Any cracks, scratches or changes in colour in areas subject to high levels of stress indicate that the life of the component has been reached and must be replaced.

damage. For tyre pressure, refer to the value indicated in section 10 in this instruction manual.

8. Range and performance

9. Storage, maintenance and cleaning21

Below is a list of products equipped with Bluetooth that can be paired with the Ducati Urban e-Mobility App: Ducati Pro-I Evo (Black & White Edition), Pro-II Plus, Pro-II Evo, Pro-III.

Scan the QR CODE to download and install the App. If the App is not found, search for it on your reference App store.. Open the App and follow the instructions given. CAUTION The App may require various permissions required for the use and operation of the App itself. The App version may have been updated by your App store. It is advisable to constantly check whether any updates are available for the App in order to be able to use the new features and always install the latest version of the App on your device. Do not use your device while riding. App configuration What can you do with the Ducati Urban e-Mobility App?

Set the speed measurement unit (Km/Mph)

View the cruising speed

View the last position of the Ducati Urban E-Mobility vehicle Access the App Store to download and install the Ducati Urban e-Mobility App

When using the App for the first time, fill in the “email” field to register and authenticate the verification code.

6km/h 10km/h 15km/h 20km/h* Maximum slope ** 20% 20% 20% 15% Brakes Front and rear disc brakes Rear disc brake and front electronic brake Rear disc brake and front electronic brake Rear disc brake and front electronic brake Tyres Size: 10” tubeless Pressure:44 psi / 3 bar Size: 10” tubeless Pressure:44 psi / 3 bar Size: 10” tubeless Pressure:44 psi / 3 bar Size: 8.5” with air chamber Pressure: 50 psi /

Maximum load 100kg 100kg 100kg 100kg Rider Check the current legislation in your country Check the current legislation in your country Check the current legislation in your country Check the current legislation in your country Operating temperature -0°C / 45°C -0°C / 45°C -0°C / 45°C -0°C / 40°C Protection level IPX4 IPX4 IPX4 IP54 Charging time approx. 8 ore approx. 7 ore approx. 4 ore approx. 4 ore Autonomy** up to 50km up to 40km up to 25km up to 25km Electrical system Rated power of motor

Brushless Maximum power of motor

Display 3.5" built-in LED 3.5" built-in LED 3.5" built-in LED built-in colour LED 36V 13Ah 468Wh 36V 10.4Ah 374Wh 36V 7.8Ah 280Wh 36V 7.8Ah 280Wh Low voltage protec 30.5-32V 30.5-32V 30.5-32V 31V +/- 0.5V Current limit 18A 18A 18A 15A Lights Front and rear LEDs Front and rear LEDs Front and rear LEDs Front and rear LEDs Features Bluetooth - NFC Bluetooth Bluetooth Bluetooth Dimensions and weight Net weight 17.5kg 16.7kg 15.5kg 12kg 20.6kg 18.9kg 18.9kg 14.4kg Open item dimensions 1140x520x1180mm 1110x510x1140mm 1110x510x1140mm 1090x430x1130mm Dimensions of item when closed 1140x520x500mm 1110x510x490mm 1110x510x490mm 1110x510x490mm Packaging dimensions 1165x210x540mm 1190x190x510 mm 1190x190x510mm 1110x160x540mm

Always respect the highway code and the regulations in force in the country where the electric scooter is used. ** Subject to variations based on the rider's weight, on the road conditions and on the temperature.23 Errore Causa Soluzione The motor is not running Electrical issue, error code present Request technical assistanc The drive wheel does not turn Problems with the brakes

request technical assistance Motor is blocked Check that the wheel is properly tightened,

the vehicle. If the problem persists, request technical assistance The motor stops while it is running Motor overheating Stop the vehicle and wait for it to cool Presence of error code Request technical assis

a few km Request technical assistance

item does not switch on Connection problems Request technical assistance

Check that the power connector is connected.

Request technical assistance

13. Liability and general terms of warranty

The rider assumes all liability for any injury when not wearing a helmet or other protective devices. The driver must respect current local regulations regarding:

1. the minimum age allowed for the driver,

2. restrictions on the types of drivers who can use the product

3. all other regulatory aspects

safety checks he/she is responsible for as described in the previous section, not tamper with the product in any way and keep all the maintenance documents.

general terms of the warranty, contact your dealer or visit the website www.ducatiurbanemobility.com

to the Purchaser, or due to use of the Product in non-compliance with its intended use and/or with the provisions of

consumable materials, or due to assembly errors, lack of maintenance and/or use of said product in non-compliance with the instructions. For example, the following are to be considered excluded from the statutory guarantee regarding products:

damage caused by use, exposure or storage in an unsuitable environment (e.g.: presence of rain and/or mud, exposure to humidity or excessive heat, contact with sand or other substances)

Please refer to the latest version of the warranty terms available at CAUTION Treatment of the electrical or electronic device at the end of its service life (applicable in all countries of the European Union and in other European systems with separate collection systems) This symbol on the product or packaging indicates that the product should not be considered as normal household waste, but should be taken to a facility authorised to dispose of waste from electrical and electronic equipment (WEEE). By ensuring the item is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which may otherwise be caused by inappropriate disposal. Recycling materials will help to conserve natural resources. For more detailed information about the recycling and disposal of this product, you can contact the local waste disposal service or the point of sale where you purchased it.In ogni caso occorre

In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase. More specifically, consumers must not dispose of WEEE as municipal waste, but must dispose of this type of waste separately, in one of two possible ways:

By taking it to municipal collection centres (also called eco-collection centres or recycling facilities), directly or through the

By taking it to shops selling new electrical and electronic equipment.

Moreover, the 1-on-1 mode is always guaranteed when the consumer purchases a new EEE, regardless of the size of the WEEE. In the event of unauthorised disposal of electrical or electronic equipment, the sanctions provided for by current

0.0005% mercury or 0.004% lead.

consequences for the environment and human health, which may otherwise be caused by inappropriate disposal. Recycling materials will help to conserve natural resources. Where for

Deliver the product at the end of its service life to collection centres suitable for the disposal of electrical and electronic

it was purchased. In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase.26 Manuale d’uso Istruzioni originali