Intuvia Performance Line - Counter BOSCH - Free user manual and instructions

Frequently Asked Questions - Intuvia Performance Line BOSCH

USER MANUAL Intuvia Performance Line BOSCH

• not illustrated; available as accessory Display elements of on-board computer a Drive unit assistance indicator b Assistance-level indicator c Light indicator d Text indication e Value indication f Speed indication g Shift recommendation: higher gear h Shift recommendation: lower gear i Battery charge-control indicator Technical Data Assembly Inserting and removing the battery pack For inserting and removing the eBike battery pack in/from the eBike, please read and observe the battery pack operating in- structions. Inserting and removing the on-board computer (see figure A) To insert the on-board computer 3, slide it from the front into the holder 4. To remove the on-board computer 3, press the lock latch 14 and slide the on-board computer toward the front out of the holder 4. On-board computer Intuvia Article number 1 270 020 906/909 Max. charging current, USB connection mA 500 Charging voltage, USB connection

IP 54 (dust and splash water protected) Weight, approx. kg 0.15 1) Not included in standard scope of delivery2) When USB cover is closedBosch eBike system uses FreeRTOS (see www.freertos.org) OBJ_BUCH-2795-001.book Page 1 Monday, April 11, 2016 4:27 PMEnglish–2 1 270 020 XBI | (11.4.16) Bosch eBike Systems Remove the on-board computer when you park the eBike. It is possible to secure the on-board computer against remov- al in the holder. To do so, remove the holder 4 from the han- dlebar. Put the on-board computer in the holder. Screw the locking screw 15 (thread M3, 8 mm long) from below into the thread provided in the holder. Mount the holder back onto the handlebar. Operation Initial Operation Requirements The eBike system can only be activated when the following requirements are met: – A sufficiently charged battery pack is inserted (see battery pack operating instructions). – The on-board computer is properly inserted in the holder (see “Inserting and removing the on-board computer”, page English–1). – The speed sensor is connected properly (see drive unit operating instructions). Switching the eBike System On/Off Options for switching on the eBike system: – If the on-board computer is already switched on when you insert it into the holder, then the eBike system will be switched on automatically. – When the on-board computer and the eBike battery pack are inserted, briefly press the On/Off button 5 of the on- board computer. – When the on-board computer is inserted, press the On/Off button of the eBike battery pack (see battery pack operat- ing instructions). The drive is activated as soon as you step on the pedals (ex- cept for in the push assistance function or in assistance level “OFF”). The motor output depends on the settings of the as- sistance level on the on-board computer. As soon as the sys- tem is activated, “Active Line/Performance Line” will ap- pear briefly on the display. As soon as you stop pedaling when in normal operation, or as soon as you have reached a speed of 25/45 km/h, the assis- tance from the eBike drive is switched off. The drive is auto- matically re-activated as soon you start pedaling again and the speed is below 25/45 km/h. Options for switching off the eBike system: – Press the On/Off button 5 of the on-board computer. – Switch the eBike battery pack off by its On/Off button (see battery pack operating instructions). – Remove the on-board computer out of its holder. If the eBike is not moved and no button is pressed on the on- board computer for 10 minutes, the eBike system will shut down automatically in order to save energy. eShift (optional) eShift is the integration of automatic gear shifting systems in- to the eBike system. To support the rider in the best way pos- sible, the function indications and the basic settings menu have been adapted for the “eShift” function. eShift with NuVinci H|Sync The optimum gear for the respective speed is automatically set according to a pre-defined desired cadence. In manual mode you can choose between multiple gears. In the “NuVinci Cadence” mode you can use the “–” or “+” button on the operating unit to increase or decrease the desired cadence. If you hold down the “–” or “+” button, the cadence will increase or decrease in steps of five. The desired cadence is shown on the display. In the “NuVinci Gear” mode you can use the “–” or “+” button on the operating unit to switch back and forth between several defined transmission ratios. The engaged transmis- sion ratio (gear) is shown on the display. eShift with SRAM DD3 Pulse The gear hub of the SRAM DD3 Pulse works on a speed-de- pendent basis. Regardless of which gear is engaged on the de- railleur gears, one of the three gears of the gear hub will auto- matically be engaged “Gear: Auto”. The engaged gear will be shown briefly on the display when- ever the gear of the gear hub is shifted. If the eBike is brought to a standstill from a speed of more than 10 km/h, the system can automatically switch back to a set “Start gear”. The “Start gear” can be set in the basic set- tings menu (see “Displaying/Adapting Basic Settings”, page English–5). In the “Gear” mode you can use the “–” or “+” button on the operating unit to switch back and forth between several defined transmission ratios. The engaged transmission ratio (gear) is shown on the display. In the “Gear” manual mode, the system can also automati- cally switch back to a set “Start gear”. The drive unit recognises the gear shift and briefly reduces the motor assistance level as a result of it, which means the gear can also be shifted at any time under load or on a hill. eShift with Shimano Di2 For Shimano eShift you use the Shimano control lever to shift gears. The engaged gear will be shown briefly on the display when- ever the gear of the gear hub is shifted. The drive unit recognises the gear shift and briefly reduces the motor assistance level as a result of it, which means the gear can also be shifted at any time under load or on a hill. If the eBike is brought to a standstill from a speed of more than 10 km/h, the system can automatically switch back to a set “Start gear”. The “Start gear” can be set in the basic set- tings menu (see “Displaying/Adapting Basic Settings”, page English–5). OBJ_BUCH-2795-001.book Page 2 Monday, April 11, 2016 4:27 PMEnglish–3 Bosch eBike Systems 1 270 020 XBI | (11.4.16) Displays and configurations of the on-board computer Energy supply of the on-board computer If the on-board computer is in the holder 4, a sufficiently charged battery pack is inserted in the eBike and the eBike system is turned on, then the on-board computer is powered by the battery pack of the eBike. If the on-board computer is removed from the holder 4, the energy is supplied via an internal battery pack. If the internal battery pack is weak when the on-board computer is switched on, “Attach to bike” will appear in text indication d for 3 s. The on-board computer will then turn off again. To charge the internal battery pack, put the on-board comput- er back in the holder 4 (when a battery pack is inserted in the eBike). Switch the eBike battery pack on by its On/Off button (see battery pack operating instructions). You can also charge the on-board computer via the USB port. Open the protective cap 8. Connect the USB port 7 of the on- board computer via a suitable USB cable to a standard USB charger or the USB port of a computer (5 V charging voltage, max. 500 mA charging current). “USB connected” will ap- pear in text indication d of the on-board computer. Switching on/shutting down the on-board computer To switch on the on-board computer, briefly press the On/Off button 5. The on-board computer can also be switched on when it is not inserted in the holder (if the internal battery pack is sufficiently charged). To switch off the on-board computer, press the On/Off button 5. If the on-board computer is not inserted in the holder, it automatically switches off after 1 minute to save energy if no button is pressed. If you do not use your eBike for several weeks, remove the on-board computer from its holder. Store the on- board computer in a dry environment at room temperature. Regularly recharge the on-board computer’s battery pack. Battery Charge-control Indicator The battery charge-control indicator i displays the charge level of the eBike battery pack, not that of the on-board computer’s internal battery pack. The charge level of the eBike battery pack can also be checked on the LEDs of the battery pack itself. If the on-board computer is removed from the holder 4, the last displayed battery charge level is saved. If an eBike is operated with two battery packs, the battery charge-control indicator i displays the level of both battery packs. If an eBike has two battery packs insert- ed into it and both battery packs are charged on the bike, the charging pro- gress of both battery packs will be indi- cated on the display (the left-hand bat- tery pack is being charged in the illustration). You can tell by the flashing indicator on the battery pack which of the two battery packs is being charged. Setting the Assistance Level On the operating unit 9 you can set how much the eBike drive assists you while pedalling. The assistance level can be changed at any time, even while cycling. Note: For individual versions, it is possible that the assistance level is pre-set and cannot be changed. It is also possible that less assistance levels are available for selection than listed here. The following assistance levels (max.) are available: – “OFF”: The motor assistance is switched off, and the eBike can be moved as a normal bicycle only by pedalling. The push assistance cannot be activated in this assistance level. – “ECO”: Effective assistance at maximum efficiency for maximum cruising range – “TOUR”: Uniform assistance, for touring with long cruising range – “SPORT”: Powerful assistance for sportive riding off road as well as for urban traffic – “TURBO”: Maximum assistance, supporting highest ca- dence for sportive riding To increase the assistance level, press the “+” 12 button on the operating unit until the desired assistance level appears in the display b. To decrease the assistance level, press the button “–” 11. The requested motor output is displayed in indicator a. The maximum motor output depends on the selected assistance level. When the on-board computer is removed from the holder 4, the last indicated assistance level is stored; the motor-output indicator a remains empty. On indicator i, each bar of the battery pack symbol is equiva- lent to a capacity of approx. 20 %: The eBike battery pack is fully charged. The eBike battery pack should be recharged. The LEDs of the charge-control indicator on the bat- tery pack extinguish. The capacity for assisting the drive has been used up, and assistance is gently switched off. The remaining capacity is made availa- ble for the lighting and the on-board computer. The indicator flashes. The capacity of the eBike battery pack is enough for about 2 hours of lighting. This does not account for other consumers (e.g. automatic gearbox, charging external devices at the USB port).

OBJ_BUCH-2795-001.book Page 3 Monday, April 11, 2016 4:27 PMEnglish–4 1 270 020 XBI | (11.4.16) Bosch eBike Systems Interaction of the eBike System with the Bicycle Gears The bicycle gears should be used as with a normal bicycle, even with eBike motor assistance (please observe the operat- ing instructions of your eBike). Independent of the type of gearing, it is recommended to briefly interrupt the pedaling while changing gears. This makes changing gears easier and reduces the wear of the drive train. By selecting the right gear, you can increase the speed and range with the same pedaling effort. For this reason, follow the shift recommendations provided by indications g and h on your display. If indication g is dis- played, you should shift to a higher gear with lower cadence. If indication h is displayed, you should select a lower gear with higher cadence. Switching bike lights on/off In the model in which the lighting is powered by the eBike sys- tem, the front and rear lights can be switched on and off at the same time via the on-board computer with button 2. When the lighting is switched on “Lights on” appears and when the lighting is switched off “Lights off” appears for approx. 1 s in text indication d. The lighting symbol c is displayed when the light is on. Switching the bike light on and off has no effect on the back lighting of the display. Switching the Push-assistance mode On/Off The push-assistance feature makes it easier to push the eBike. The speed in this function depends on the set gear and cannot exceed 6 km/h (max.). The lower the set gear, the low- er the speed in the push-assistance function (at full output). The push-assistance function may only be used when pushing the eBike. Danger of injury when the wheels of the eBike do not have ground contact while using the push- assistance function. To activate the push-assistance function, briefly press but- ton “WALK” on your on-board computer. After activation, press button “+” within 3 s and keep it pressed. The eBike drive is switched on. Note: The push assistance cannot be activated in the “OFF” assistance level. The push assistance is switched off as soon as one of the fol- lowing occurs: – you release button “+” 12, – the wheels of the eBike are blocked (e.g. by actuating the brakes or impacting against an obstacle), – the speed exceeds 6 km/h. Note: On some systems the push-assistance function can be started directly by pressing the “WALK” button. Displays and configurations of the on-board computer Speed and Distance Indication The speed indication f always displays the current speed. The following functions are available in the function indica- tion (combination of text indication d and value indication e): – “Clock”: Current time – “Max. speed”: Maximum speed achieved since the last reset – “Avg. speed”: Average speed achieved since the last reset – “Trip time”: Trip time since the last reset – “Range”: Estimated range of the available battery-pack charge (for constant conditions such as assistance level, route profile, etc.) – “Odometer”: Display of the total distance travelled with the eBike (cannot be reset) – “NuVinci Cadence/Gear”: This menu item is displayed only in conjunction with a Nu Vinci H|Sync automatic trans- mission. If you press the “i” button for longer than 1 s, you will access the NuVinci menu item from any menu item in the information menu. To switch from the “NuVinci Cadence” mode to the “NuVinci Gear” mode, press the “i” button for 1 s. To switch from the “NuVinci Gear” mode to the “NuVinci Cadence” mode, all you have to do is briefly press the “i” button. The default setting is “NuVinci Cadence”. – “Gear”: This menu item appears only in conjunction with a Shimano Di2 gear hub. The currently engaged gear of the transmission is shown on the display. The newly engaged gear will be shown briefly on the display whenever the gear is shifted. – “Gear: Auto”: This menu item appears only in conjunc- tion with an SRAM automatic transmission. By pressing the “i” button for more than 1 s, you can switch back and forth between the “Gear: Auto” auto- matic mode and the “Gear” manual mode. Range Odometer NuVinci Cadence (1 s) (1 s) NuVinci GearRange Odometer Gear: Auto (1 s) (1 s) Gear (1 s) OBJ_BUCH-2795-001.book Page 4 Monday, April 11, 2016 4:27 PMEnglish–5 Bosch eBike Systems 1 270 020 XBI | (11.4.16) If you are in first gear in manual mode, you can also press the “–” 11 button to go to the “Gear: Auto” mode. By pressing the “–” 11 button again, you can switch back to the manual mode. It is also possible to access the manual mode by pressing the “+” 12 button. – “Trip distance”: Distance covered since the last reset To switch between display functions, press button “i” 1 on the on-board computer or button “i” 10 on the operating unit repeatedly until the required function is displayed. To reset “Trip distance”, “Trip time” and “Avg. speed”, switch to any of the three functions and then press and hold the “RESET” button 6 until the indication is set to zero. This also resets the values of the other two functions. To reset the “Max. speed”, switch to this function and then press and hold the “RESET” button 6 until the indication is set to zero. To reset “Range”, switch to this function and then press the “RESET” 6 button until the display is reset to the value of the factory setting. If the on-board computer is removed from the holder 4, all val- ues of the features are saved and can still be displayed. Displaying/Adapting Basic Settings The basic settings can be displayed and changed regardless of whether the on-board computer is inserted in the holder 4 or not. Some settings are visible and changeable only when the operating computer is inserted. Some menu items may be missing depending on the equipment of your eBike. To access the basic settings menu, press and hold the “RESET” button 6 and the “i” button 1 until “Configuration” is displayed in text indication d. To switch between the basic settings, press button “i” 1 on the on-board computer repeatedly until the required basic setting is displayed. If the on-board computer is inserted in the holder 4, you can also press button “i” 10 on the operat- ing unit. To change the basic settings, press the On/Off button 5 next to indication “–” to reduce or scroll down, or the lighting but- ton 2 next to indication “+” to increase or scroll up. If the on-board computer is inserted in the holder 4, it is also possible to change using buttons “–” 11 and “+” 12 on the operating unit. To exit the function and save a changed setting, press the “RESET” button 6 for 3 s. The following basic settings are available: – “– Clock +”: The current time can be set here. Pressing and holding the setting buttons fast-forwards the setting speed. – “– Wheel circum. +”: You can change this value pre-set by the manufacturer by ± 5 %. This menu item is displayed on- ly when the on-board computer is in the holder. – “– English +”: You can change the language of the text indi- cations. You can choose between German, English, French, Spanish, Italian, Portuguese, Swedish, Dutch and Danish. – “– Unit km/mi +”: The speed and distance can be dis- played either in kilometres or miles. – “– Time format +”: The time can be displayed either in the 12 hour or 24 hour format. – “– Shift recom. on/off +”: You can switch the indication of a shift recommendation on and off. – “Power-on hours”: Indicates the total travel duration with the eBike (not changeable). – “Gear calibration” (only NuVinci H|Sync): Here you can calibrate the continuously variable transmission. Confirm the calibration by pressing the “Bike lights” button. Then follow the instructions. In the event of an error, it can also be necessary to perform calibration when riding. In this case, you also confirm the calibration by pressing the “Bike lights” button and then follow the instructions on the display. This menu item is displayed only when the on-board com- puter is in the holder. – “– Start gear +”: The starting gear can be set here. The au- tomatic shift-back function is switched off in the “––” posi- tion. This menu item is displayed only in connection with SRAM DD3 Pulse and Shimano Di2. This menu item is dis- played only when the on-board computer is in the holder. – “Gear adjustment”: This menu item can be used to per- form fine adjustment of the Shimano Di2. The pre-defined adjustment range can be found in the operating instruc- tions provided by the transmission manufacturer. Perform fine adjustment as soon as you hear unusual sounds com- ing from the transmission. This will prevent premature wear of the transmission and also avoid any impairments in gear shifting behaviour which could cause you to fall in ad- verse situations. This menu item is displayed only in con- junction with Shimano Di2. This menu item is displayed only when the on-board computer is in the holder. – “Displ. vx.x.x.x”: This is the software version of the display. – “DU vx.x.x.x”: This is the software version of the drive unit. This menu item is displayed only when the on-board computer is in the holder. – “DU # xxxxxxxxx”: This is the serial number of the drive unit. This menu item is displayed only when the on-board computer is in the holder. – “ Service MM/YYYY”: This menu item is displayed when the bike manufacturer has set a fixed service ap- pointment. – “Serv. xx km/mi”:This menu item is displayed when the bike manufacturer has set a fixed service appointment after a certain mileage has been reached. – “Bat. vx.x.x.x”: This is the software version of the battery pack. This menu item is displayed only when the on-board computer is in the holder. – “1. Bat. vx.x.x.x”: When using 2 battery packs this is the software version of one of the battery packs. This menu item is displayed only when the on-board computer is in the holder. OBJ_BUCH-2795-001.book Page 5 Monday, April 11, 2016 4:27 PMEnglish–6 1 270 020 XBI | (11.4.16) Bosch eBike Systems – “2. Bat. vx.x.x.x”: When using 2 battery packs this is the software version of the other battery pack. This menu item is displayed only when the on-board computer is in the holder. – “Gear vx.x.x.x”: This is the software version of the automat- ic transmission. This menu item is displayed only when the on-board computer is in the holder. This menu item is dis- played only in conjunction with an automatic transmission. Error Code Indication The components of the eBike system are continuously and au- tomatically monitored. When an error is detected, the respec- tive error code is indicated in text indication d. Press any button on the on-board computer 3 or on the oper- ating unit 9 to return to the standard indication. Depending on the type of error, the drive unit is automatically shut off, if required. Continued travel without assistance from the drive unit is possible at any time. However, have the eBike checked before attempting new trips. Have all repairs performed only by an authorised bike dealer. Code Cause Corrective Measure

One or more buttons of the on-board computer are blocked. Check if any buttons are blocked, e.g. from dirt or debris. Clean the but- tons, if required.

Connection problem of the operating unit Have connections and contacts checked.

One or more buttons of the operating unit are blocked. Check if any buttons are blocked, e.g. from dirt or debris. Clean the but- tons, if required.

Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Connection problem of the drive unit Have connections and contacts checked.

Connection problem of the eBike battery pack Have connections and contacts checked.

Communication error among the components Have connections and contacts checked.

Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike dealer. In this error status, it is not possible to display or adjust the wheel circumference in the basic settings menu.

Internal battery pack of the on-board computer is empty. Charge the on-board computer (in the holder or via the USB port).

Software version error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.

Internal software error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Error at USB connection Remove the cable from the USB connection of the on-board computer. If the problem persists, contact your Bosch eBike dealer.

Internal error of the on-board com- puter Have the on-board computer checked.

Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.

Bike lighting error Check the light and the associated wiring. Restart the system. If the prob- lem persists, contact your Bosch eBike dealer.

Error of the speed sensor Restart the system. If the problem persists, contact your Bosch eBike dealer.

Internal sensor error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Internal error of the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer. OBJ_BUCH-2795-001.book Page 6 Monday, April 11, 2016 4:27 PMEnglish–7 Bosch eBike Systems 1 270 020 XBI | (11.4.16) 530 Battery pack error Switch off the eBike, remove the eBike battery pack and reinsert the eBike battery pack. Restart the system. If the problem persists, contact your Bosch eBike dealer.

Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Temperature error The eBike is outside of the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.

An improper load was detected. Remove load. Restart the system. If the problem persists, contact your Bosch eBike dealer.

Software version error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Authentication error Switch off the eBike system. Remove the battery pack and reinsert it. Re- start the system. If the problem persists, contact your Bosch eBike dealer.

Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer. 595, 596 Communication error Check the wiring to the transmission and restart the system. If the prob- lem persists, contact your Bosch eBike dealer.

Internal battery pack error while charging Unplug the charger from the battery pack. Restart the eBike system. Plug the charger into the battery pack. If the problem persists, contact your Bosch eBike dealer.

Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Battery pack temperature error The eBike is outside of the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.

Battery pack temperature error while charging Unplug the charger from the battery pack. Allow the battery pack to cool. If the problem persists, contact your Bosch eBike dealer.

External battery pack error Check the wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer.

Battery pack voltage error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Charging error Replace the charger. Contact your Bosch eBike dealer.

Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike dealer.

Multiple battery pack errors Switch off the eBike system. Remove the battery pack and reinsert it. Re- start the system. If the problem persists, contact your Bosch eBike dealer.

• Bosch eBike Systems 72703 Reutlingen GERMANY Claus Fleischer Senior Vice President Gunter Flinspach Vice President Bosch eBike Systems, 72703 Reutlingen, GERMANY Reutlingen, 01.04.2016 OBJ_BUCH-2795-001.book Page II Monday, April 11, 2016 4:27 PM