DeskJet 3524 - Printer HP - Free user manual and instructions
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USER MANUAL DeskJet 3524 HP
*CX052-90014* *CX052-90014* Standard data rates may apply Printed in [English] © 2012 Hewlett-Packard Development Company, L.P. CX052-90014Scan to learn about your printer. www.hp.com/eu/m/DJ3520 Ink usage Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Note The CD will guide you through inserting cartridges, loading paper, aligning cartridges, and other printer setup steps. To find the European Union Regulatory Notice statement and compliance information, go to the electronic Help, click Appendix > Technical information > Regulatory notices > European Union Regulatory Notice or click Technical information > Regulatory notices > European Union Regulatory Notice. The Declaration of Conformity for this product is available at the following web address: www.hp.eu/certificates. Readme The Readme file contains HP support contact information, operating system requirements, and the most recent updates to your product information. Windows: Insert software CD. On software CD locate ReadMe.chm. Double-click ReadMe.chm to open and then select ReadMe in your language. Mac: Insert the software CD, and then double-click the Read Me folder located at the top-level of the software CD. Register your printer Get quicker service and support alerts by registering at www.register.hp.com. No CD/DVD drive? For computers without a CD/DVD drive, go to www.hp.com/support to download and install the software. DESKJET 3520 e-ALL-IN-ONE SERIES Windows: After software installation, click Start > All Programs > HP > HP Deskjet 3520 series > Help.
- Mac OS X v10.6: After software installation, choose Mac Help from Help. In the Help Viewer, click and hold the Home button, and then choose the Help for your device.
- Mac OS X v10.7: After software installation, choose Help Center from Help, click Help for all your apps, and then choose the Help for your device. Electronic Help The electronic Help is automatically installed during printer software installation. Electronic Help includes instructions on product features and troubleshooting, with additional links to online content. It also provides product specifications, legal notices, environmental, regulatory, and support information. Mac: During software installation, select HP Recommended Software in the Installation Options screen for the Help to be installed. English2 Control panel
Selection button: Contextual button that changes depending on what is displayed on the screen. Back: Returns to the previous screen. Cancel: Stops the current operation or goes back to the home screen. Down button: Use this button to navigate menus and select number of copies. Up button: Use this button to navigate menus and select number of copies. Wireless status light and button: Blue light indicates wireless connection. Press the button to view wireless status and menu options. ePrint button: Pressing button displays the Web Services menu where you can view printer’s email address and make ePrint settings. ePrint is a free service from HP that allows you to print to your ePrint-enabled printer anywhere you can send an email. Using ePrint, print apps and ePrintCenter, in connection with HP web-connected printers (separately and collectively the “ePrintCenter System”), means agreeing to the Terms and Conditions on www.hp.com/go/ePrintCenter. On button: Turns the printer on or off. OK: Confirms the current selecting. Power specifications Power adapter: CQ191-60017 Input voltage: 100-240Vac (+/- 10%) Input frequency: 50/60Hz (+/- 3Hz) Note: Use only with the power adapter supplied by HP. Power adapter: CQ191-60018 Input voltage: 200-240Vac (+/- 10%) Input frequency: 50/60Hz (+/- 3Hz) ePrint English3 Basic troubleshooting
1. Remove the CD from the computer’s CD/DVD
drive, and then disconnect the USB cable from the computer.
CD/DVD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.
4. After the installation finishes, restart the
1. If your printer is connected to your computer
with a USB cable, make sure the cable connections are secure.
2. Make sure the printer is powered on. The On
1. Disconnect the HP product from your computer.
2. Open the Applications: Hewlett-Packard folder.
3. Double-click HP Uninstaller. Follow the onscreen
instructions. Make sure that your printer has a check mark in the circle next to it. If your printer is not selected as the default printer, right-click the printer icon and choose Set as Default Printer from the menu. Windows XP and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Windows 7 is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
2. Insert the HP software CD into your computer’s
3. On the desktop, open the CD and then
double-click HP Installer.
4. Follow the onscreen and the printed setup
instructions that came with the HP product. Windows Mac If you are unable to print:
1. If your printer is connected directly to your
computer with a USB cable, make sure the cable connections are secure.
2. Make sure the printer is powered on. The On
button will be lit green. Make sure that the printer is set as your default printing device: If your printer is connected directly to your computer with a USB cable and the software installation fails: If you are unable to print: Check your print queue: Restart and reset: If you are still unable to uninstall and reinstall the software: Note: The uninstaller removes all of the HP software components that are specific to the device. It does not remove components that are shared by other products or programs. To uninstall the software: To install the software:
3. Click a print job to select it.
4. Use the following buttons to manage the print
job: - Delete: Cancel the selected print job. - Resume: Continue a paused print job.
5. If you made any changes, try to print again.
a. Turn off the printer and unplug the power cord. b. Wait a minute, then plug the power cord back in and turn on the printer. English4 Networked printer use Share your printer with multiple computers You can share the printer with other computers which are also connected to your home network. If the printer is already connected to your home network and installed on a network computer, for each additional computer you only need to install the HP printer software. During the software installation, select the Wireless (Network/Ethernet) connection when prompted, and then follow the instructions on the screen. Change from a USB connection to a wireless connection If you first install the printer with a USB connection, you can later change it to a wireless network connection. To change the connection, perform the following steps:
1. From the computer’s start menu, select All
Programs or Programs, and then select HP.
2. Select HP Deskjet 3520 series.
3. Select Printer Setup & Software.
4. Select Convert a USB connected printer to
wireless. Follow the onscreen instructions. Use HP Setup Assistant in Applications/Hewlett- Packard/Device Utilities to change the software connection to wireless for this printer. Learn about wireless printing For the most complete, up-to-date information about wireless printing, go to the HP Wireless Printing Center at www.hp.com/go/wirelessprinting. HP Wireless Direct allows you to print directly to your printer wirelessly, without a wireless router, from your Wi-Fi enabled devices (for example: computers or smartphones). To use Wireless Direct, you need to: Connect wirelessly to the printer without a router
1. Turn on Wireless Direct from the control panel, and get the Wireless Direct name and password if you
have Wireless Direct security on: Windows Mac Note: a. From your printer’s home screen, press the Wireless button and then select Settings. b. If the display shows that Wireless Direct is Off, select Wireless Direct and then select On (No Security) or On (With Security).
2. From your wireless computer or mobile device, turn wireless on, search for and connect to the Wireless
Direct name, for example: HP-Print-XX-Deskjet 3520 series. If you have Wireless Direct security on, enter the Wireless Direct password when prompted. Then print as you normally do from your computer or mobile device. Note: If you turn on security, only users with the password will be able to connect wirelessly to the printer. If you turn off security, anyone with a Wi-Fi device within Wi-Fi range of the printer will be able to connect to the printer. c. Select Display Name to display the Wireless Direct name. d. Select Display Password to display the Wireless Direct password if you have the Wireless Direct security on.
- Wireless Direct connection provides no Internet access.
- To use Wireless Direct from a computer, the printer software must be installed on the computer.
- Wireless Direct connection is available even if the printer has a wireless connection to a home network. English5 Networked printer troubleshooting
- Get help from HP Wireless Printing Center: The HP Wireless Printing Center (www.hp.com/go/wirelessprinting) is an online reference guide to setting up your home network and HP printer for wireless printing. On this website, you will find information that can help you prepare your wireless network, set up or reconfigure your printer, and troubleshoot your setup (including using the Network Diagnostic Utility on Windows only).
- Security software might be causing problems. Security software installed on your computer is designed to protect your computer against threats that can come from outside your home network. A security software suite can contain different types of software such as an anti-virus, anti-spyware, firewall and child protection applications. Firewalls can block communication between devices connected on the home network and can cause problems when using devices like network printers and scanners. A quick troubleshooting technique is to disable your firewall and check if the problem goes away. - If your firewall has a setting called trusted zone, use it when your computer is connected to your home network. - Keep your firewall up to date. Many security software vendors provide updates which correct known issues. - If your firewall has a setting to not show alert messages, you should disable it. When installing the HP software and using the HP printer, you may see alert messages from your firewall software. You should allow any HP software which causes an alert. The alert message may provide options to allow, permit, or unblock. Also, if the alert has a remember this action or create a rule for this selection, make sure and select it. This is how the firewall learns what can be trusted on your home network.
- Confirm that your printer is connected to your network. To do this: If you cannot connect the printer to your wireless network… If you still cannot connect the printer to your network, go to the HP Wireless Printing Center at www.hp.com/go/wirelessprinting, click Firewall Help, you can find more solutions there. - The printer cannot be found over the network when installing the printer software. - You suddenly cannot print to the printer even though you could the day before. - The printer shows that it is OFFLINE in the Printers and Faxes folder. - The software shows the printer status is “disconnected“ even though the printer is connected to the network. - If you have an e-All-in-One, some functions work, like print, and others don’t, like scan. Problems that you might see include: Tips for using security software:
- Confirm that Wireless is enabled on your printer. From the printer’s control panel, press the Wireless button, if it shows Wireless Off, press Turn On.
4. The Wireless Test Report is automatically printed.
- Check the top of the report to see if something failed during the test. - See the Diagnostics Results section for all tests that were performed, and whether or not your printer passed. - From the Current Configuration section, find out the Network Name (SSID) to which your printer is currently connected. Make sure that the printer is connected to the same network as your computer. Note: Your computer might be connected to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding with the installation. Being connected to a VPN is like being on a different network; you will need to disconnect the VPN to access the printer over the home network. EnglishHP printer limited warranty statement A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects
in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.
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