BUTLER E300 - Cordless phone TOPCOM - Free user manual and instructions

Brand	TOPCOM
Model	BUTLER E300
Product Type	Cordless phone (DECT)
Base power supply	Mains adapter 220-230 V, 50 Hz
Handset batteries	2 x AAA NiMH, 1.2 V, 650 mAh, rechargeable
Standby time	Approximately 120 hours
Talk time	Approximately 12 hours
Outdoor range	Up to 300 meters without obstruction
Indoor range	Up to 50 meters
Directory memory	20 entries (up to 20 digits and 12 characters)
Caller ID	Yes (requires CLIP subscription)
Main functions	Directory, call list (20 numbers), redial, mute, flash, intercom, call transfer, conference, ECO mode, keypad lock, auto answer
Display	Status icons (battery, mute, ringer off, etc.)
Maximum number of handsets	4 handsets per base
Operating temperature	+5°C to +45°C
Relative humidity	25% to 85%
Cleaning	Slightly damp or antistatic cloth; do not use abrasive detergents or solvents
Safety	Use only rechargeable batteries of the same type; do not expose to moisture; dispose of in an environmentally friendly manner
Warranty	24 months (batteries: 6 months)

Frequently Asked Questions - BUTLER E300 TOPCOM

How to charge the battery for the first time?

Insert two rechargeable AAA batteries respecting polarity, place the handset on the base and let it charge for 24 hours before first use. To extend battery life, fully discharge them from time to time.

What to do if the handset screen shows nothing?

Check the position of the batteries in the compartment and make sure they are charged. If necessary, place the handset on the base for at least 12 hours for a full recharge. If the problem persists, check the charging contacts.

How to activate ECO mode to reduce radiation?

Press the OK Menu key, navigate to 'Registration' (System), then select 'Low RF' (Low Power). Choose 'Activate' and confirm with OK. This mode reduces transmission power by 10% in standby and adapts power according to distance.

How to add a contact to the directory?

Press OK Menu, select 'Contacts', then 'Add'. Enter the name (max 12 characters) and confirm, then enter the number (max 20 digits). Confirm with OK. To insert a pause, press the #/II key.

How to answer automatically by picking up the handset?

Activate the 'Auto Answer' function in the menu: OK Menu > 'Settings' > 'Auto Answer'. Select 'Activate'. Thus, when a call comes in, simply lift the handset from the charger to answer.

Why is caller ID not working?

The CLIP function requires a subscription from your telephone operator. Check that this service is activated on your line. If it is and the display still does not work, contact your operator.

How to lock the keypad to prevent accidental presses?

In standby mode, press and hold the keypad lock key (lock symbol) until the lock icon appears on the screen. To unlock, press and hold the same key again.

How to register a new handset to the base?

On the base, press the Paging key for 4 seconds to enter registration mode. Then on the handset: OK Menu > 'Registration' > 'Registration'. Enter the PIN code (default 0000) and the base number (1-4). Follow the on-screen instructions.

How to transfer a call to another handset?

During an external call, press the INT key and dial the recipient handset number (1-4). Once the other handset answers, you can hang up to transfer the call or hold INT for 3 seconds to establish a conference.

How to reset the phone to factory settings?

Press OK Menu, go to 'Registration' (System) then select 'Reset'. Enter the PIN code (default 0000) and confirm. This restores default settings (ringer volume, melody, etc.) but does not delete memories such as the directory.

USER MANUAL BUTLER E300 TOPCOM

To use 'Caller ID' (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you don't have the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the display of your telephone.

Belangrijk

This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.

The Declaration of conformity can be found on :

http://www.topcom.net/support/cedeclarations.php

UK	The features described in this manual are published with reservation to modifications.
NL	De in deze handleiding beschreiben möglichkheden worden gepubliceerd onder voorbehoud van wijzigingen.
F	Les possibilités décrites dans ce manuel sont publiées sous réserve de modifications.
D	Die in dieser Bedienungsanleitung umschreibenbenen Möglichkeit, werden vorbehaltlich Änderungen publiziert.
ES	Las caracteristicas descriitas en este manual=Puede ser objeto de futuras modificaciones.
S	Funktionerna ienna bruksanvisning publiceras med reservation für änderingar.
DK	Vi forbeholder os retten tilændringer af de specifikationer, der er beskrevet iène Briggsanvisning.
N	Funksjoner beskrevet ienna manualekan endres uten nærmere informasjon.
SF	Tässä ohjekirjassa julkaissut tiedot voivat muuttua ilman ennakkoilmoitusta.
IT	Le caratteristiche descrifte nel presente manuale vengono pubblicate con riserva di modifica.
PT	As caracteristicas descriitas在此 manual são publicadas sob Reservede modificação.
GR	Oi λειουργίες του περιγράφονται στο παρόν ευχερίδι, δημοσιέουνται με επιφύλαξη τυχόν τροποποιήσων.
PL	Własciwość opisane w niniejszej instrukcjji obshgli są publikowane z zatrzeżem prawa wprovadzenia zmian.
TR	Bu kullanim kilavuzunda açiklanan Özellikler, degisiklik hakki sukli tutularak Yayinlanmaktadir.

Safety Instructions

• Only use the charger plug supplied. Do not use other chargers, as this may damage the battery cells.
• Only insert rechargeable batteries of the same type. Never use ordinary, non-rechargeable batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the battery compartment of the handset).
• Do not touch the charger and plug contacts with sharp or metal objects.
• The operation of some medical devices may be affected.
  The handset may cause an unpleasant buzzing sound in hearing aids.
• Do not place the basic unit in a damp room or at a distance of less than 1.5m away from a water source. Keep water away from the handset.
• Do not use the telephone in environments where there is a risk of explosions.
• Dispose of the batteries and maintain the telephone in an environment-friendly manner.
• As this telephone cannot be used in case of a power cut, you should use a mains-independent telephone for emergency calls, e.g. a mobile phone.
• This telephone uses rechargeable batteries. You have to dispose of the batteries in an environment friendly manner according to your country regulations.

Disposal of the device (environment)

At the end of the product lifecycle, you should not throw this product into the normal household garbage but bring the product to a collection point for the recycling of electrical and electronic equipments. The symbol on the product, user guide and/or box indicate this.

Some of the product materials can be re-used if you bring them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.

Please contact your local authorities in case you need more information on the collection points in your area.

Cleaning

Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.

1 Buttons

1. Alphanumeric buttons
2. Off-hook button
3. On-hook/ON-OFF/EXIT button EXIT
4. Redial/Right button C
5. Flash button R
6. Up/Call list button
7. Paging button (to retrieve the handset)
8. Mute/Delete button DEL
9. Int/Conf button Int
10. Down/phonebook button
11. Key lock/Pause button
12. Ringer ON/OFF
13. Menu/OK button ok

2 Display

Icon:	Meaning:
	Rechargeable battery level indicator
	You are online
	There are new messages in your voice mail
	New numbers in call list
	The keypad is locked
	Microphone is muted
	Memory records are being retrieved or set up
	When ring buzzer is turned off
	The antenna indicates the quality of reception. The antenna blinks when the handset is out of range!
	There are more digits on the left
	There are more digits on the right
	Scroll direction in the menu
BE300 - x	x = handset number

3 Installation

3.1 Base

Plug one end of the phone cable into the phone unit and the other end into the telephone line wall socket.
- Connect the small plug of the AC adaptor to the phone and the other end of the adapter cable to the electric socket.

3.2 Multi charger

• Connect the AC adaptor to the electric socket

3.3 Handset

• Insert 2 rechargeable batteries (AAA) inside the battery compartment of the handset.

Put the handset on the base unit. Charge the handset for a period of 24 hours before using the handset for the first time. To extend the battery life time, discharge the batteries completely from time to time. As soon as the handset emits a warning tone or when the battery icon is empty, you have to put it back on the base unit for charging.

4 Battery low indication

When the battery is empty, the handset no longer carries out operations. When a battery is completely empty and you have put the handset on the base unit for a short period of time, the Battery symbol will appear to be fully charged but this is actually not the case. The battery capacity will decrease rapidly. We advise you to put the handset on the base unit for 12 hrs so that it can be recharged completely.

Full battery
Empty battery

When you are in the middle of a conversation and the battery is almost empty, the handset will emit a warning signal. Place the handset on the base unit to charge.

5 Operation

5.1 Turning the handset On or Off

To turn On the handset press the key
To turn Off the handset press and hold the key until the display turns off.

5.2 Navigating the menu

The Butler E300 has a menu system which is easy to use. Each menu leads to a list of options. To enter the menu, press the Menu button OK → Use the Up or Down key to scroll to the menu option you want. Press OK to select further options or to confirm the setting displayed. The arrows on the display and shows the possible scroll direction in the menu. To go back in the menu press the EXIT key. To go back from any menu instantly press and hold the EXIT key.

5.3 Setting the language

Press Menu button OK Use the Down button to scroll to 'Display' and press OK Use the Up or Down button and select 'Language' Scroll to the language you want with the Up or Down key and select OK.

5.4 Outgoing calls

5.4.1 Making a phone call

Press the OFF-hook button. You will hear the dial tone Enter the desired telephone number Press the ON-hook button when you want to terminate the call.

5.4.2 Call setup with dial preparation

Enter the desired telephone number. An incorrect number can be corrected by means of the Mute button. When you haven't pressed a button for 20 seconds, the number you've already entered will disappear and the handset returns to standby mode Press the OFF-hook button . The number will be dialled automatically Press the ON-hook button when you want to terminate the call.

5.4.3 Redialing the last number dialed

Press the OFF-hook button You will hear the dial tone Press the Redial key C. The number you last called is dialled automatically.

5.5 Incoming calls

When a call comes in, the handset will start to ring Press the OFF-hook button to answer the incoming call.

5.6 Mute function

It is possible to deactivate the microphone during a conversation. Now you can speak openly without being heard by your correspondent.

Press the Mute button during a conversation. The microphone will be deactivated. The MUTE symbol . appears on the display Press the Mute button again when you want to continue the conversation.

5.7 Setting the volume

During a conversation you can set the volume by pressing the Up/Down 量量 buttons. You can set the volume alternatively in between 1-3.

5.8 Paging

When you press the Paging button on the base unit, the handset emits a ringing signal for 20 seconds. This signal helps you find a lost handset. Press any key to stop the ringing on a handset.

5.9 Flash button (R)

When you press the R button, also called flash or recall, the unit generates a line interruption (of 100 ms or 250 ms). It gives you the possibility to use the special services of your telephone provider and/or to transfer calls when you have a telephone exchange.

5.9.1 Setting the Flash time

Press Menu button OK Use the Down button to scroll to 'Settings' and press OK Use the Up or Down button and select 'Recall' Scroll to the flash time you want with the Up or Down key and select OK.

5.10 Setting the ring volume and melody

5.10.1 Handset melody

Press Menu button OK Use the Down button to scroll to 'Sound' and press OK Use the Up or Down button and select 'handset' Use the Up or Down button and select 'Melody' Scroll to the melody you want with the Up or Down key and select OK.

5.10.2 Handset ring volume

Press Menu button OK Use the Down button to scroll to 'Sound' and press OK Use the Up or Down button and select 'handset' Use the Up or Down button and select 'Volume' Scroll to the volume you want with the Up or Down key and select OK.

You can turn the ringer volume of each individual handset ON or OFF by simply press and hold the key in standby.

5.11 Keytone setting

Press Menu button OK Use the Down button to scroll to 'Sound' and press OK Use the Up or Down button and select 'Key Tones' Select ON or OFF and press OK.

5.12 Handset confirmation tones

During successful or unsuccessful operation the handset will beep. This beep can be activated/deactivated:

Press Menu button OK Use the Down button to scroll to 'Sound' and press OK Use the Up or Down button and select 'Tones' Use the Up or Down button and select ON or OFF and confirm with OK.

5.13 Key lock

When the keypad is locked, pressing any key will have no effect during standby (except holding the 1 key).

Press and hold the 1 key 0 appears on the display and the keypad is locked Press and hold the 1 key again to un-lock the keypad.

When there is an incoming call, you can still answer the call by pressing the OFF-hook button. During the call, the keypad functions as normal. When the call is ended, the keypad will be locked again.

5.14 Auto answer

Auto answer enables you to answer an incoming call by simply picking up the handset from the charging cradle. You do not need to press a key to answer the call.

Press Menu button OK Use the Down button to scroll to 'Settings' and press OK Use the Up or Down button and select 'Autoanswer' Select ON or OFF and press OK.

5.15 Setting the dialling mode

There are two types of dialling mode:

DTMF/Tone dialling (the most common) (default)

Pulse dialling (for older installations)

To change the mode of dialling:

Press Menu button OK Use the Down button to scroll to 'Settings' and press OK Use the Up or Down button and select 'Dial Mode' Select 'Pulse' or 'TONE' you want with the Up or Down key and select OK.

5.16 Handset name

You can change the name that appears on the screen (max. 10 characters) during idle stage. Press Menu button OK Use the Down button to scroll to 'Display' and press OK Use the Up or Down button and select 'Handset Name' The correct handset name is shown Delete the character by the Mute -key Use the keypad to enter the new name Press the Menu/OK button OK confirm.

5.17 Changing the system PIN

The system PIN code (default = '0000') is used to protect various settings like register rights, access right to some menu's in the phone. You can change the PIN:

Press Menu button OK Use the Down button to scroll to 'System' and press OK Use the Up or Down button and select 'Change Pin' Enter the old pin and press OK Enter the new PIN and press OK Enter the new PIN again to confirm and press OK.

5.18 Switching the ECO (low radiation) mode ON/OFF

When low radiation is activated the base will emit 10% less during standby compared to the normal power mode. During communication the handset power will be reduced depending on the distance between handset and base.

You can turn this function ON or OFF:

Press Menu button OK Use the Down button to scroll to 'System' and press OK Use the Up or Down button and select 'Low Power' Select ON or OFF and press OK confirm.

5.19 Using the alphanumeric keypad

With your telephone you can also enter alphanumeric characters. This is useful for entering a name into the phonebook, giving a name to a hand-set, ...

To select a letter, press the corresponding key as many times as is necessary. For example to select an 'A', press '2' once, to select a 'B', press '2' twice and so on. To select 'A' and then B consecutively, select 'A', wait until the cursor moves on to the next character, then press '2' twice.

To select a space, press 1. To erase a single character press the delete DEL key. To delete all characters press and hold the delete DEL key.

The keypad characters are as follows:

Key	First press	Second press	Third press	Fourth press	Fifth press	Sixth press	Seventh press	Eighth press
1	Space	1
2	A	B	C	2
3	D	E	F	3
4	G	H	I	4
5	J	K	L	5
6	M	N	O	6
7	P	Q	R	S	7
8	T	U	V	8
9	W	X	Y	Z	9
0	0

6 Phonebook

You can program 20 phonebook entries in the phone's memory. Names can be up to 12 characters long and numbers up to 20 digits.

6.1 Add a phonebook entries

Press Menu button OK 'Phonebook' appears and press OK again Use the Up or Down button and select Add Record Enter the name you whish to store Press the OK button to confirm Enter the telephone number Press the OK button to confirm.

If you wish to insert a pause, press the #/ll button on the location where you want a pause of 2 sec.

6.2 Dial a Phonebook entry

Press the Phonebook button to enter the phonebook Press the Up/Down key / or enter the first character to search the name you want to dial Press the redial/right button to view details Press the OFF-hook button and the number will be dialled automatically Press the ON-hook button when you want to terminate the call.

6.3 Edit name or number

Press Menu button OK 'Phonebook' appears and press OK again Use the Up or Down button and select Edit Record' Press the Up/Down key / or enter the first character to search the name you want to change Press the OK button to confirm Delete the character by the Mute -key Use the keypad to enter the new name Press the OK button to confirm Enter/delete the telephone number Press the OK button to confirm.

6.4 Delete an entry

Press Menu button OK → 'Phonebook' appears and press OK again → Use the Up button or Down button and select 'Delete' → Press the Up/Down key / [ ] or enter the first character to search the name you want to delete → Press the OK button to show the phonenumber → Press the OK button and 'Confirm?' appears → Press the Menu/OK button OK → to delete or EXIT-button to skip back.

6.5 Delete all entries

Press Menu button OK 'Phonebook' appears and press OK again Use the Up or Down button and select 'Delete All' Press OK button and 'Confirm?' appears Press the OK button to delete all or EXIT-button to skip back.

7 Caller-ID function (CLIP)

The Topcom Butler E300 displays the telephone numbers of incoming calls. This function is only possible if you are subscribed to a telephone operator that provides this service. Contact your telephone provider for more information. When you receive a call, the numbers are saved in a Call list. This list can hold 20 telephone numbers (each of max. 20 digits). If the number is longer then 12 digits, you can press the key to show the other digits!

7.1 New calls

When you've received a new unanswered call, the CLIP symbol will blink on the display.

7.2 Consulting the Call list

Press the Call Log button. The last received call is shown on the display. If the list is empty, 'EMPTY' is shown on the display. If not, You can see the name, number and date/time.*

You can scroll from name to number and date time by pressing the button. Use the left scroll key to scroll to the previous call. Use the button to show the next call You can leave the Call list by pressing the EXIT button.

• Only when the network sends the time/date together with the telephone number!!! On some networks with caller ID, time and date will not be displayed

7.3 Calling a number from the Call list

Scroll through the Call list until the desired number is shown on the display Press the Off-hook button. The number will be dialled automatically.

7.4 Erasing a number from the Call list

Scroll through the Call list until the desired number is shown on the display Press the Menu button OK and select 'Delete' Press OK after the confirmation request to confirm.

7.5 Erasing all numbers from the Call list

You can only erase all numbers from the call list if all are read.

Press the Menu button OK and select 'Delete All' Press OK after the confirmation request to confirm.

7.6 Store a number from the call log into the phonebook memory

Scroll through the Call list until the desired number is shown on the display Press the Menu button OK and select Save'. Edit the name if nessesary and press OK Edit the number if nessesary and press OK.

8 Register to a Topcom Butler E300 base

You can subscribe 4 handsets to one base unit. By default, each handset is subscribed as handset 1 on the base unit upon delivery (base unit 1).

!! You only need to subscribe the handset if:

• The handset subscription has been removed from the base unit (e.g. for reinitialisation)
  If you want to subscribe a different handset to this base unit.

The below procedure is only applicable to a Topcom Butler E300 handset and base unit!!

Keep the Paging key on the base unit pressed for 4 seconds. During one minute the base

unit is in register mode and you must do the following to subscribe the handset:

Press Menu button OK Use the button to scroll to 'System' and press OK Select 'Register' Enter the base pin code (0000) and press OK Enter the number of the base unit you would like to subscribe the handset to (1-4) The unit will start searching for the base and when found it will register If the pin is wrong, the handset will restart the searching for the base When the handset is registered, it will show the handset name and at the right the handset number.

8.1 Selecting a base unit

You can switch your handset between different registered base units if you have registered a handset to more then one base. You can manually select the base unit or automatically let the handset choose the nearest base.

Press Menu button OK Use the button to scroll to 'System' and press OK Select 'Select base. Select 'Auto' or the base number (1-4) by the Up/Down keys and press OK

8.2 Removing a handset

You can remove a handset from a base to allow another handset to be registered:

Press Menu button OK Use the button to scroll to 'System' and press OK Select 'Delete HS'. Press OK and select the handset you which to remove (1-4) Press OK to confirm Enter the pin code (0000) and press OK .

You can only remove existing handsets and others then the one you are using.

9 Call transfer and Intercom between two handsets

These functions only work when more than one handset (like a Twin/Triple/Quattro version) is registered to the base!

9.1 Call transfer and conference call during an external call

During an external call, press the INT key followed by the number (1-4) of the other handset.

→ The other handset will start to ring:

• When the other handset takes the line you can talk internally. If you hang up, the external line will be connected with the other handset. If you press and hold the INT key for 3 seconds you can talk with the 2nd handset and external line at the same time (conference call)
• Or press the INT key again to return to the external call.

Press ON-hook button to end the call.

9.2 Internal call (intercom)

• In standby press the INT key followed by the number (1-4) of the other handset.
• The other handset will start to ring. You can stop the ringing by pressing the ON-hook button.
• If the other handset answers the call by pressing the OFF-hook button you can talk internally.
• Press the ON-hook button to end the call.

10 Reset of the phone

This will undo all changes and set back all default settings (ringer volume, ringer melody, etc...).

Press Menu button OK Scroll to 'System' and press OK Scroll to 'RESET' and press OK Enter the pin code (0000) and press OK The unit will go back to standby.

Default handset settings are:

Handset volume 3

Handset melody 3

Flash time Recall 1

Dial mode Tone

AutoAnswer ON

Keypad tone ON

Receiver volume 2

Pin code '0000'

ECO mode OFF

All memories (redial, phonebook, call log,...) and handset name will not be erased!

11 Troubleshooting

Problem	Possible cause	Solution
No Display	Batteries not charged	Check the position of the batteries
		Recharge the batteries
No dialling tone	Telephone cable not properly connected	Check the connection of the telephone cable
Volume of conversation partner too low		Adjust the volume during the conversation by pressing the Up/Down keys
Handset ringer volume too low		Adjust the ringer volume
Not possible to dial a number	Wrong dial mode	See “Setting dial mode” to set the correct dial mode

12 Technical Data

Range: up to 300m in open space

up to 50m in buildings

Dialling options: DTMF (tone) and Pulse

Batteries: 2 x 1.2V, 650 mAh AAA Type NiMH rechargeable

Max. standby time: approx. 120 hours

Max. talk time: 12 hours

Ambient temperature: +5^ to +45^

Permitted relative air humidity: 25 to 85%

Power supply base adapter: 220/230V, 50 Hz

Memories: 20 with max. 20 digits and 12 characters

13 Topcom warranty

13.1 Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the unit-model are indicated.

13.2 Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note. If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge.

Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit.

The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.

13.3 Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty.

Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused by the use of non-rechargeable batteries is not covered under warranty. The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation.

No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.

Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by unqualified, non-officially appointed Topcom service centres.

1. Touche Int/Conf. Int

2. Touche Bas/Répertoire

5.9 Flash-nappain (R)

8 Register numa base Topcom E300

1	Space	1
2	A	B	C	2
3	D	E	F	3
4	G	H	I	4
5	J	K	L	5
6	M	N	O	6
7	P	Q	R	S	7
8	T	U	V	8
9	W	X	Y	Z	9
0	0

6 Spis tel.

AC adaptörü prize takin

3.3 El Seti

RETURN WITH YOUR DEFECT PRODUCT

(Original Proof of Purchase has to be attached to this return card to be valid for warranty)