Q: How to turn on and start the ELICA OPEN SUITE hood?

To turn on your ELICA OPEN SUITE hood, use the speed selection buttons located on the control panel: Speed 1 (low power) - recommended for regular cooking. Press the "Speed 1" button Speed 2 (medium power) - for enhanced suction. Press the "Speed 2" button High speed - achieved by pressing the "BOOST" button once BOOST 1 (intensive suction) - by pressing the "BOOST" button a second time. This mode is timed for 5 minutes and then automatically returns to the previously set speed For better energy savings, turn on the hood at minimum speed during cooking, then increase the speed only in the presence of a large amount of smoke or steam. Let the hood run for a few minutes after cooking to completely eliminate odors and vapors. The cooktop lighting is controlled independently via the ON/OFF Light button . With the lighting on, you can adjust its intensity by pressing and holding the button. The hood is equipped with high-performance LEDs, ensuring optimal lighting and a lifespan up to 10 times longer than traditional bulbs. To turn off the hood , press the stop button , which immediately cuts off the motor. You can also make a 3rd press on the "BOOST" button (from any BOOST mode) to return to the previously set speed. Your hood includes Elica Connect , a WiFi connectivity system that allows remote control via the Elica Connect mobile app after initial setup. To configure the WiFi, press the WiFi button for about 2 seconds and follow the instructions in the app.

Q: How to remove the upper covers of the ELICA REEF ISLAND IX/A/90X60 hood?

Before you begin , ensure that the ELICA REEF ISLAND IX/A/90X60 hood is completely unplugged or that the power supply is turned off. Wear work gloves for your safety during this operation. To remove the grease filter: This washable aluminum filter is located in the upper covers of the hood. Simply pull on the spring release handle at the bottom of the filter to free it and remove it. This filter should be cleaned once a month, or when the maintenance alarm is activated (the low speed LED flashes). Clean it by hand or in the dishwasher on a low temperature with a quick cycle, using a non-aggressive detergent. After cleaning, press the speed selection button for more than 2 seconds to reset the maintenance indicator. To remove the circular charcoal filters: These filters are located on either side, above the motor arms. To disassemble, turn them counterclockwise until they release. Conversely, to install them, turn clockwise. Unlike the grease filter, charcoal filters cannot be cleaned. They must be changed at most every 4 months, or when the medium speed LED flashes (indicating charcoal filter saturation). After disassembly and cleaning: Reinstall the covers and filters by performing the reverse operations. Check that all components are securely fastened and in place before reconnecting the device. The ELICA REEF ISLAND IX/A/90X60 hood has an automatic maintenance alarm that will alert you when maintenance is needed.

Q: What does error code ER 35 mean on an ELICA ELITE 35 hood and how can it be resolved?

The error code ER 35 on an ELICA ELITE 35 hood generally indicates a problem related to the temperature sensor or the detection of the device's temperature. Possible causes Failure or malfunction of the temperature sensor. Faulty electrical connection between the sensor and the control system. Temporary anomaly in the electronic system of the hood. Steps to resolve the issue Restart the hood: Turn off the device, wait a few minutes, then turn it back on to see if the error disappears. Check connections: Ensure that the cables and connectors related to the temperature sensor are properly secured and in good condition. Cleaning: Make sure that the filters and accessible parts of the hood are clean, as a blockage can affect operation. If the error code ER 35 persists despite these checks, it is recommended to contact a qualified technician or ELICA customer service for appropriate diagnosis and repair.

Question 1

What does the flashing of the buttons and the short beep of the ELICA WISE hood mean?

Accepted Answer

This signal indicates a reset or reinitialization of the hood's system. When all the buttons briefly light up and the device emits a short beep, it means that the hood is resetting its functions - this is a normal and expected behavior of the product.

This can occur particularly:

After disconnecting/reconnecting the power supply (for example, after turning off the device at the source)
During a manual reset after maintenance (cleaning or replacing the grease or charcoal filter)
During system initialization after a power outage

You can continue to use the hood normally after this signal. If the beep and the lighting of the buttons repeat abnormally or if the hood does not operate correctly after this signal, unplug the device for about 5 seconds, then plug it back in. If the problem persists, contact a qualified repair service.

Question 2

Does the ELICA BOXIN NO DRIP hood have Bluetooth or smart connectivity to be controlled from a phone?

Accepted Answer

No, the ELICA BOXIN NO DRIP hood does not have Bluetooth or smart connectivity. It is a traditional extractor hood equipped only with mechanical and direct electrical controls.

Control System

The hood is equipped with:

Stop/standby button
Extraction speed selector (low, medium, high, and intensive)
ON/OFF button for the LED lighting (short press for cooking light and long press for ambient light)
Anti-condensation function button
Filter saturation indicators

All controls are done directly on the hood via these integrated controls. There is no remote control via mobile app, nor connection to Wi-Fi or other connected devices.

Question 3

How to install the ELICA BOXIN NO DRIP hood above the cooking surface?

Accepted Answer

Yes, the ELICA BOXIN NO DRIP hood is installed directly above your cooking surface. Here are the important details:

Minimum safety distances

Electric cooking surfaces: 50 cm minimum between the cooking surface and the bottom of the hood
Gas or mixed cooking surfaces: 62 cm minimum

No Drip System

This hood features a unique anti-condensation system that prevents condensation from forming on the lower surfaces, particularly effective with induction cooktops. The internal heating elements warm the surfaces to prevent moisture buildup.

Installation and power supply

The hood connects to a 220-240 V, 50 Hz electrical outlet. Smoke evacuation is done through a separate duct (not included) to be connected to the designated connection ring. Please refer to the complete installation instructions in the manual for wall mounting details.

Question 4

How to turn on and start the ELICA OPEN SUITE hood?

Accepted Answer

To turn on your ELICA OPEN SUITE hood, use the speed selection buttons located on the control panel:

Speed 1 (low power) - recommended for regular cooking. Press the "Speed 1" button
Speed 2 (medium power) - for enhanced suction. Press the "Speed 2" button
High speed - achieved by pressing the "BOOST" button once
BOOST 1 (intensive suction) - by pressing the "BOOST" button a second time. This mode is timed for 5 minutes and then automatically returns to the previously set speed

For better energy savings, turn on the hood at minimum speed during cooking, then increase the speed only in the presence of a large amount of smoke or steam. Let the hood run for a few minutes after cooking to completely eliminate odors and vapors.

The cooktop lighting is controlled independently via the ON/OFF Light button. With the lighting on, you can adjust its intensity by pressing and holding the button. The hood is equipped with high-performance LEDs, ensuring optimal lighting and a lifespan up to 10 times longer than traditional bulbs.

To turn off the hood, press the stop button, which immediately cuts off the motor. You can also make a 3rd press on the "BOOST" button (from any BOOST mode) to return to the previously set speed.

Your hood includes Elica Connect, a WiFi connectivity system that allows remote control via the Elica Connect mobile app after initial setup. To configure the WiFi, press the WiFi button for about 2 seconds and follow the instructions in the app.

Question 5

Should the ELICA WISE hood be tilted during installation?

Accepted Answer

The ELICA WISE hood is designed to be installed optimally to ensure maximum suction efficiency. Generally, it is not necessary to tilt it during installation.

Here are the important points to consider:

Positioning: The hood should be installed at a recommended height above the cooking surface, typically between 60 and 75 cm, depending on the type of cooktop.
Orientation: The hood should be securely and horizontally mounted to ensure proper operation and avoid any evacuation issues.
Design: Some models may have a slightly tilted design for aesthetic reasons, but this is intended by the manufacturer and does not require manual adjustment.

In summary, it is advisable to install the ELICA WISE hood without tilting, following the height and mounting recommendations to ensure optimal performance.

Question 6

How to remove the upper covers of the ELICA REEF ISLAND IX/A/90X60 hood?

Accepted Answer

Before you begin, ensure that the ELICA REEF ISLAND IX/A/90X60 hood is completely unplugged or that the power supply is turned off. Wear work gloves for your safety during this operation.

To remove the grease filter: This washable aluminum filter is located in the upper covers of the hood. Simply pull on the spring release handle at the bottom of the filter to free it and remove it. This filter should be cleaned once a month, or when the maintenance alarm is activated (the low speed LED flashes). Clean it by hand or in the dishwasher on a low temperature with a quick cycle, using a non-aggressive detergent. After cleaning, press the speed selection button for more than 2 seconds to reset the maintenance indicator.

To remove the circular charcoal filters: These filters are located on either side, above the motor arms. To disassemble, turn them counterclockwise until they release. Conversely, to install them, turn clockwise. Unlike the grease filter, charcoal filters cannot be cleaned. They must be changed at most every 4 months, or when the medium speed LED flashes (indicating charcoal filter saturation).

After disassembly and cleaning: Reinstall the covers and filters by performing the reverse operations. Check that all components are securely fastened and in place before reconnecting the device. The ELICA REEF ISLAND IX/A/90X60 hood has an automatic maintenance alarm that will alert you when maintenance is needed.

Question 7

What charcoal filters are compatible with the ELICA Wise 90BK hood?

Accepted Answer

For the ELICA Wise 90BK hood, it is important to use specific charcoal filters designed for this model to ensure effective odor filtration and good hood performance.

Compatible charcoal filters:

The original ELICA charcoal filters for the Wise 90BK model are generally recommended.
These filters are often sold under the specific reference indicated in the documentation or on the official ELICA website.

Purchase tips:

Check the exact reference of the compatible filter on the official ELICA website or with authorized dealers.
Make sure the filter matches the size and model Wise 90BK.
Charcoal filters have a limited lifespan and should be replaced regularly to maintain the hood's efficiency.

In summary, for your ELICA Wise 90BK hood, prioritize purchasing original or certified compatible charcoal filters, available from specialized retailers or directly through ELICA.

Question 8

Why does button 1 blink in outdoor extraction mode on the ELICA STRIPE hood and how can I stop this blinking?

Accepted Answer

The blinking of button 1 (LED 1) on the ELICA STRIPE hood in outdoor extraction mode indicates that the grease filter (grease trap filter) is saturated and needs cleaning. This alert appears because the filter accumulates greasy residues during the extraction of cooking vapors. It is important not to ignore this signal, as failing to regularly clean the filters poses fire risks.

To clean the grease filter, follow these steps:

Turn off the hood by briefly pressing the motor stop button
Access the filter by pulling on the release handle provided for this purpose
Clean the metal filter with warm soapy water (it is dishwasher safe) or replace it if it is too damaged
Reinstall the filter correctly by reinserting it until it is securely locked

Once the grease filter has been cleaned, you must reset the alert by pressing the T2 button for more than 2 seconds with the hood operating (ON). All LEDs will briefly light up to confirm the reset. The blinking of button 1 should then stop. If the alert persists or if both buttons (1 and 2) are blinking, it means that the activated charcoal filter also needs to be cleaned or replaced; in this case, repeat the reset operation after holding the T2 button down for more than 2 seconds.

To prevent this blinking from reappearing too quickly, clean the grease filter at least once a month, or more frequently depending on your cooking usage. Regular maintenance ensures better performance of the hood and a prolonged lifespan of your appliance.

Question 9

What does error code ER 35 mean on an ELICA ELITE 35 hood and how can it be resolved?

Accepted Answer

The error code ER 35 on an ELICA ELITE 35 hood generally indicates a problem related to the temperature sensor or the detection of the device's temperature.

Possible causes

Failure or malfunction of the temperature sensor.
Faulty electrical connection between the sensor and the control system.
Temporary anomaly in the electronic system of the hood.

Steps to resolve the issue

Restart the hood: Turn off the device, wait a few minutes, then turn it back on to see if the error disappears.
Check connections: Ensure that the cables and connectors related to the temperature sensor are properly secured and in good condition.
Cleaning: Make sure that the filters and accessible parts of the hood are clean, as a blockage can affect operation.

If the error code ER 35 persists despite these checks, it is recommended to contact a qualified technician or ELICA customer service for appropriate diagnosis and repair.

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