Q: What is the main switch activated on the SEGWAY eScooter E125S?

The main switch of the SEGWAY eScooter E125S is the ignition mechanism that controls the scooter's electrical power. It is located on the left side of the handlebar and operates with a key. It has three positions: OFF : the scooter is off, no electrical power is active. ON : the scooter is on and ready to use. This is the position achieved by turning the key clockwise. LOCK : the scooter is locked to prevent use, achieved by turning the key counterclockwise. Activating the main switch means inserting the key into the ignition and turning it to the ON position. This powers the scooter and prepares it for starting. If the scooter does not start after activation, check that: The battery is sufficiently charged. You are sitting on the seat. The side stand is up. You are pressing the start button (Auto button).

Question 1

How to change the driving mode of the SEGWAY eScooter E125S?

Accepted Answer

The SEGWAY eScooter E125S does not have a strict "assist" mode, but it has a driving mode selection switch that allows you to adjust the maximum speed.

To change the driving mode:

Locate the Driving Mode Switch located on the left controller of the handlebar
Press this switch to toggle between the available modes
Each mode corresponds to a different maximum speed limit
The selected mode is displayed on the dashboard

You can also adjust the modes via the dedicated scooter app if you have Bluetooth connectivity with your phone.

Question 2

What is the main switch activated on the SEGWAY eScooter E125S?

Accepted Answer

The main switch of the SEGWAY eScooter E125S is the ignition mechanism that controls the scooter's electrical power. It is located on the left side of the handlebar and operates with a key.

It has three positions:

OFF: the scooter is off, no electrical power is active.
ON: the scooter is on and ready to use. This is the position achieved by turning the key clockwise.
LOCK: the scooter is locked to prevent use, achieved by turning the key counterclockwise.

Activating the main switch means inserting the key into the ignition and turning it to the ON position. This powers the scooter and prepares it for starting.

If the scooter does not start after activation, check that:

The battery is sufficiently charged.
You are sitting on the seat.
The side stand is up.
You are pressing the start button (Auto button).

Question 3

How to resolve an issue with starting the SEGWAY eScooter E125S with the key?

Accepted Answer

If you are unable to start your Segway eScooter E125S with the key, several verification and troubleshooting steps can help resolve this issue.

Correct starting procedure: Insert the key into the ignition and turn it clockwise to the ON position. The scooter will turn on. Then, make sure to sit on the seat (the system detects your presence), fully retract the side stand, and press the Auto button located next to the handlebars. The READY indicator should light up on the dashboard, indicating that the scooter is ready to start. If this light does not illuminate, it means that a condition is not met.

Essential checks if it does not start: First, check that the battery is properly installed and connected. On the E125S, two lithium-ion batteries are required. Ensure that both battery plugs are firmly inserted into their corresponding connectors under the seat. If the battery is insufficiently charged, the scooter will not start. Fully recharge it in 4 hours with the original charger. Check that the key is in the ON position and not in the LOCK position (completely to the left). The side stand must be fully retracted, as the system will refuse to start if it is partially deployed. Confirm that you are sitting on the seat at the time of starting. Also, check that the main switch is on.

Error codes and solutions: If an error code appears on the dashboard, take note of it. Code 11 indicates a low voltage protection from the motor controller, which generally means that the battery is too low and needs to be charged. Code 39 means that the battery is not properly connected (check both plugs). Code 40 indicates that the main switch is off. Code 41 suggests a blown fuse. Under the seat, check that the fuse has not blown.

Other solutions: Test if you can start the scooter using the remote control by pressing the ON/OFF button. If this works, the problem likely lies with the key or the ignition. You can also try restarting the scooter: turn it off completely in the LOCK position with the key, wait 10 seconds, then repeat the starting procedure. If an error code persists or if the scooter still refuses to start despite these checks, contact an authorized Segway service center. A malfunction of the motor controller or the electronic system may require professional intervention. Do not insist if the scooter makes abnormal noises: stop immediately and wait for repair.

Question 4

How to unlock a SEGWAY eScooter E125S when the key does not work?

Accepted Answer

Your Segway eScooter E125S has several unlocking systems. If your key does not work, first check the type of lock activated, then try the following solutions:

Mechanical key unlocking: If the handlebar is locked, turn it completely to the left, then turn the key at the left end of the handlebar while pushing it in until the handlebar unlocks. Make sure the key is not damaged and fits properly into the lock. If the key refuses to turn, do not apply force - this could break the key or damage the mechanism.

Electronic unlocking system: The E125S offers several alternative options to the key. You can use the provided remote control: simply press the ON/OFF button to unlock and turn on the vehicle. If the remote control does not respond, check that the distance between the remote and the scooter does not exceed 10 meters, and that the scooter's battery is sufficiently charged, as a low battery may prevent electronic unlocking.

Using the AirLock system and the Segway-Ninebot app: If you have activated the AirLock system in the app, you can unlock the scooter by holding down the Automatic Mode button on the handlebar while your paired phone is nearby. To enable or disable the AirLock system, open the Segway-Ninebot app on your smartphone, scan the QR code located on the scooter's dashboard, and manage the security settings. This option is very convenient if you have lost or broken your key.

Diagnostics and troubleshooting: Check that the main switch of the scooter is in the ON position; otherwise, some unlocking systems will not respond. If you have a spare key, try it to determine if the problem lies with the key itself. Observe the lock indicator on the dashboard to check the status of the AirLock system or the mechanical lock.

Accessing the seat compartment: If you need to access the seat bucket (for example, to charge the battery or perform maintenance), open it with your mechanical key, then pull the footrest switch to fully unlock it before lifting the cover.

Professional assistance: If no key works, if the lock is damaged, or if the electronic systems do not respond despite a charged battery, contact an authorized Segway after-sales service. Do not force the locking mechanisms, as this could worsen the damage and increase repair costs.

Question 5

How to inflate the tires of the SEGWAY eScooter E125S?

Accepted Answer

To inflate the tires of your SEGWAY eScooter E125S, follow the steps below:

1. Check the recommended pressure

Refer to the recommended pressure indicated on the sidewall of the tires or in the scooter's specifications. This pressure is usually expressed in bars or PSI.

2. Prepare the necessary equipment

An appropriate air pump (manual or electric) compatible with the tire valve.
A pressure gauge if your pump does not have one to check the pressure.

3. Inflate the tires

Remove the valve cap from the tire.
Securely attach the pump to the valve.
Pump until you reach the recommended pressure, checking regularly with the pressure gauge.
Replace the valve cap once inflation is complete.

4. Repeat the process for the other tire

Ensure that both tires are inflated to the correct pressure to guarantee safe and optimal riding.

Proper maintenance of tire pressure improves the performance, safety, and lifespan of your scooter.

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