Q: What is the main switch activated on the SEGWAY eScooter E125S?

The main switch of the SEGWAY eScooter E125S is the ignition mechanism that controls the scooter's electrical power. It is located on the left side of the handlebar and operates with a key. It has three positions: OFF : the scooter is off, no electrical power is active. ON : the scooter is on and ready to use. This is the position achieved by turning the key clockwise. LOCK : the scooter is locked to prevent use, achieved by turning the key counterclockwise. Activating the main switch means inserting the key into the ignition and turning it to the ON position. This powers the scooter and prepares it for starting. If the scooter does not start after activation, check that: The battery is sufficiently charged. You are sitting on the seat. The side stand is up. You are pressing the start button (Auto button).

Q: What compatible applications are available to control the Segway Loomo Robotics?

The Segway Loomo is primarily controlled via the official Loomo App , available on iOS and Android. This app allows access to all the native features of the robot, such as driving, programming movements, and managing settings. Aside from the official app, here are some additional options: Segway-Ninebot App: This app, designed for several Segway-Ninebot products, may offer limited compatibility with Loomo, particularly for updates or certain basic functions. Third-party applications and SDK: For advanced users, Segway offers a Software Development Kit (SDK) that allows the development of custom applications or the use of third-party robotic platforms to control Loomo. This requires programming skills. Open-source robotics platforms: Loomo can be integrated into environments like ROS (Robot Operating System) for more complex and customized uses. In summary, for standard use, the Loomo app remains the best option. For specific or development needs, the SDK and robotic platforms offer extensive possibilities.

Question 1

How to configure the boundaries and mowing areas of the SEGWAY Navimow?

Accepted Answer

Configuring the boundaries and mowing areas of your SEGWAY Navimow is done entirely through the Navimow mobile app. Here’s how to proceed step by step:

Initial setup: Install the Navimow app from the Google Play Store (Android) or the Apple App Store (iOS). You can scan the provided QR code or search directly for "Navimow". This app is essential for setting up your mowing areas.

Boundary configuration: Access the "Mowing Areas" tab in the app. Use the interactive map to draw or adjust the areas you want the robot to mow. The Navimow uses GNSS (GPS) technology for precise navigation, meaning that no physical wire is needed. The robot will automatically understand the boundaries you have set on the map.

Configuration of no-go islands and passages: If your terrain has areas to protect (pond, flower, etc.), set them as "no-go zones". For terrains divided into several distinct lawns, create passages to allow the robot to move from one area to another.

Improving GPS accuracy: The GNSS signal is crucial for optimal operation. Install the charging station in an open space without obstacles blocking the GNSS antenna, leaving at least 2 meters of free space around the station. If your GPS signal remains weak or inaccurate, the GNSS antenna extension kit significantly improves positioning accuracy and boundary quality.

Calibration and optimization: If the robot does not return correctly to the station or struggles to adhere to the boundaries, you can recalibrate the Navimow directly via the app. Before the first use, inspect your lawn and remove any stones, branches, wires, and foreign objects that could affect the robot's navigation.

Capabilities and limits: The Navimow can handle areas up to 3,000 m² with slopes of up to 45% (24°) in the main working area and up to 10% (5.7°) at the boundaries. For optimal connection to the charging station, ensure that there are no obstacles around the station and that all connectors are clearly visible and clean.

Question 2

How to change the front wheel bearings?

Accepted Answer

The replacement of the front wheel bearings of the Ninebot eKickScooter E2 Pro E cannot be performed as personal maintenance. The official manual does not detail this procedure as it is a complex repair that requires specialized tools, precise technical knowledge, and the use of original parts. Segway-Ninebot clearly states that only Segway-Ninebot original parts should be used for repairs, and that complex repairs should be entrusted to an authorized service center.

How to recognize bearing wear: If you hear abnormal or unusual noises at the front of the scooter (squeaking, cracking, or dull noise during rotation), or if the front wheel turns less freely than before, these are signs that the bearings are wearing out. To check, gently lift the front of the scooter (motor off) and spin the front wheel by hand: it should turn smoothly and freely without jerks or noises.

Important technical specifications: Your scooter has 8-inch solid wheels equipped with bearings that support shocks and weight during riding. These bearings, integrated into the front fork, are not designed to be replaced individually by the user.

Procedure for repair: Contact an authorized Segway-Ninebot service center that will have authentic replacement bearings and specialized disassembly tools. You can: (1) visit service.segway.com to find the nearest authorized center in your area, (2) directly contact Segway support with your serial number (visible on the scooter's nameplate), or (3) check with the distributor from whom you purchased the scooter. Mention that you are concerned about the wear of the front wheel for an estimate.

Preserve your warranty: Your Ninebot eKickScooter E2 Pro E comes with a 2-year warranty covering manufacturing defects. Using unofficial parts or attempting unauthorized repairs may void this protection. Repairs performed by an authorized center preserve your coverage and ensure that only authentic components are installed.

Question 3

How to change the driving mode of the SEGWAY eScooter E125S?

Accepted Answer

The SEGWAY eScooter E125S does not have a strict "assist" mode, but it has a driving mode selection switch that allows you to adjust the maximum speed.

To change the driving mode:

Locate the Driving Mode Switch located on the left controller of the handlebar
Press this switch to toggle between the available modes
Each mode corresponds to a different maximum speed limit
The selected mode is displayed on the dashboard

You can also adjust the modes via the dedicated scooter app if you have Bluetooth connectivity with your phone.

Question 4

What is the main switch activated on the SEGWAY eScooter E125S?

Accepted Answer

The main switch of the SEGWAY eScooter E125S is the ignition mechanism that controls the scooter's electrical power. It is located on the left side of the handlebar and operates with a key.

It has three positions:

OFF: the scooter is off, no electrical power is active.
ON: the scooter is on and ready to use. This is the position achieved by turning the key clockwise.
LOCK: the scooter is locked to prevent use, achieved by turning the key counterclockwise.

Activating the main switch means inserting the key into the ignition and turning it to the ON position. This powers the scooter and prepares it for starting.

If the scooter does not start after activation, check that:

The battery is sufficiently charged.
You are sitting on the seat.
The side stand is up.
You are pressing the start button (Auto button).

Question 5

How to resolve an issue with starting the SEGWAY eScooter E125S with the key?

Accepted Answer

If you are unable to start your Segway eScooter E125S with the key, several verification and troubleshooting steps can help resolve this issue.

Correct starting procedure: Insert the key into the ignition and turn it clockwise to the ON position. The scooter will turn on. Then, make sure to sit on the seat (the system detects your presence), fully retract the side stand, and press the Auto button located next to the handlebars. The READY indicator should light up on the dashboard, indicating that the scooter is ready to start. If this light does not illuminate, it means that a condition is not met.

Essential checks if it does not start: First, check that the battery is properly installed and connected. On the E125S, two lithium-ion batteries are required. Ensure that both battery plugs are firmly inserted into their corresponding connectors under the seat. If the battery is insufficiently charged, the scooter will not start. Fully recharge it in 4 hours with the original charger. Check that the key is in the ON position and not in the LOCK position (completely to the left). The side stand must be fully retracted, as the system will refuse to start if it is partially deployed. Confirm that you are sitting on the seat at the time of starting. Also, check that the main switch is on.

Error codes and solutions: If an error code appears on the dashboard, take note of it. Code 11 indicates a low voltage protection from the motor controller, which generally means that the battery is too low and needs to be charged. Code 39 means that the battery is not properly connected (check both plugs). Code 40 indicates that the main switch is off. Code 41 suggests a blown fuse. Under the seat, check that the fuse has not blown.

Other solutions: Test if you can start the scooter using the remote control by pressing the ON/OFF button. If this works, the problem likely lies with the key or the ignition. You can also try restarting the scooter: turn it off completely in the LOCK position with the key, wait 10 seconds, then repeat the starting procedure. If an error code persists or if the scooter still refuses to start despite these checks, contact an authorized Segway service center. A malfunction of the motor controller or the electronic system may require professional intervention. Do not insist if the scooter makes abnormal noises: stop immediately and wait for repair.

Question 6

How to unlock a SEGWAY eScooter E125S when the key does not work?

Accepted Answer

Your Segway eScooter E125S has several unlocking systems. If your key does not work, first check the type of lock activated, then try the following solutions:

Mechanical key unlocking: If the handlebar is locked, turn it completely to the left, then turn the key at the left end of the handlebar while pushing it in until the handlebar unlocks. Make sure the key is not damaged and fits properly into the lock. If the key refuses to turn, do not apply force - this could break the key or damage the mechanism.

Electronic unlocking system: The E125S offers several alternative options to the key. You can use the provided remote control: simply press the ON/OFF button to unlock and turn on the vehicle. If the remote control does not respond, check that the distance between the remote and the scooter does not exceed 10 meters, and that the scooter's battery is sufficiently charged, as a low battery may prevent electronic unlocking.

Using the AirLock system and the Segway-Ninebot app: If you have activated the AirLock system in the app, you can unlock the scooter by holding down the Automatic Mode button on the handlebar while your paired phone is nearby. To enable or disable the AirLock system, open the Segway-Ninebot app on your smartphone, scan the QR code located on the scooter's dashboard, and manage the security settings. This option is very convenient if you have lost or broken your key.

Diagnostics and troubleshooting: Check that the main switch of the scooter is in the ON position; otherwise, some unlocking systems will not respond. If you have a spare key, try it to determine if the problem lies with the key itself. Observe the lock indicator on the dashboard to check the status of the AirLock system or the mechanical lock.

Accessing the seat compartment: If you need to access the seat bucket (for example, to charge the battery or perform maintenance), open it with your mechanical key, then pull the footrest switch to fully unlock it before lifting the cover.

Professional assistance: If no key works, if the lock is damaged, or if the electronic systems do not respond despite a charged battery, contact an authorized Segway after-sales service. Do not force the locking mechanisms, as this could worsen the damage and increase repair costs.

Question 7

How to set the maximum speed on the Segway Ninebot KickScooter E2?

Accepted Answer

The Segway Ninebot KickScooter E2 allows you to choose between two speed modes, but the maximum speed is limited to 25 km/h on this model.

Speed Setting

Press once on the power button to activate Eco mode, which limits speed for a smoother and more economical ride.
Press twice quickly on the power button to switch to Normal mode, which allows you to reach the maximum allowed speed of 25 km/h.

Note that sport mode is not available on this model, so the maximum speed cannot be increased beyond 25 km/h.

Question 8

How to inflate the tires of the SEGWAY eScooter E125S?

Accepted Answer

To inflate the tires of your SEGWAY eScooter E125S, follow the steps below:

1. Check the recommended pressure

Refer to the recommended pressure indicated on the sidewall of the tires or in the scooter's specifications. This pressure is usually expressed in bars or PSI.

2. Prepare the necessary equipment

An appropriate air pump (manual or electric) compatible with the tire valve.
A pressure gauge if your pump does not have one to check the pressure.

3. Inflate the tires

Remove the valve cap from the tire.
Securely attach the pump to the valve.
Pump until you reach the recommended pressure, checking regularly with the pressure gauge.
Replace the valve cap once inflation is complete.

4. Repeat the process for the other tire

Ensure that both tires are inflated to the correct pressure to guarantee safe and optimal riding.

Proper maintenance of tire pressure improves the performance, safety, and lifespan of your scooter.

Question 9

What compatible applications are available to control the Segway Loomo Robotics?

Accepted Answer

The Segway Loomo is primarily controlled via the official Loomo App, available on iOS and Android. This app allows access to all the native features of the robot, such as driving, programming movements, and managing settings.

Aside from the official app, here are some additional options:

Segway-Ninebot App: This app, designed for several Segway-Ninebot products, may offer limited compatibility with Loomo, particularly for updates or certain basic functions.
Third-party applications and SDK: For advanced users, Segway offers a Software Development Kit (SDK) that allows the development of custom applications or the use of third-party robotic platforms to control Loomo. This requires programming skills.
Open-source robotics platforms: Loomo can be integrated into environments like ROS (Robot Operating System) for more complex and customized uses.

In summary, for standard use, the Loomo app remains the best option. For specific or development needs, the SDK and robotic platforms offer extensive possibilities.

Question 10

Where to download the Loomo app for Android?

Accepted Answer

To fully use your SEGWAY Loomo self-balancing scooter, it is essential to install the Loomo app on your Android device. Here’s how to do it:

Open the Google Play Store on your Android smartphone or tablet.
In the search bar, type "Loomo" to find the official app.
Select the Loomo app from the search results, ensuring that the developer is indeed SEGWAY Robotics.
Click on "Install" to download and install the app on your device.

Once the app is installed, you will be able to connect your Loomo, access advanced features, and manage settings directly from your smartphone.

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