Ninebot eKickScooter E2 Pro E - Electric scooter SEGWAY - Free user manual and instructions

USER MANUAL Ninebot eKickScooter E2 Pro E SEGWAY

Original instructions

www.segway.com

Ninebot eKickScooter

Bell Handlebar Brake Lever Left Direction Indicator Direction Indicator Switch Stem Quick-release Lever Folding Mechanism Front Fender Front Fork Side Reflector Drum Brake VIN Nameplate Kickstand Battery Compartment Dashboard Power Button Right Direction Indicator Electronic Throttle Snap Hook Headlight Front Reflector Safety Button Returning mark Charge Port Footboard Buckle Rear Fender Taillight & Rear Reflector Insurance Plate Area Hub Motor

0102

Dashboard & Power Button

Headlight Right Direction Indicator Left Direction Indicator Speed Mode Walk Mode Speedometer 88 inch Error Notification Bluetooth Temperature Warning Locking Reminder Battery Level Power Button

Power Button: Press the button to power on the scooter, press and hold the button for 2 seconds to power it off. When the scooter is an, press the button to turn on/off the headlight and taillight, and press twice to switch among the four speed modes.

Speedometer: It displays the current speed of the scooter during riding, and displays the battery power during charging. Waix Mode: The headlight and tail light are always on and can't be turned off.

Speed Mode: There are 4 modes available. The speed limit and ranges of each speed mode are as follows:

Mode\Model	Speed limit		Ranges*
	051405E 051405D 051405E 051405D
E (ECO mode)	15 km/h (9.3 mph)	15 km/h (9.3 mph)	40 km (24.9 miles)	40 km (24.9 miles)
D (Standard mode)	20 km/h (12.4 mph)	20 km/h (12.4 mph)	35 km (21.7 miles)	35 km (21.7 miles)
S (Sport model)	25 km/h (15.5 mph)	20 km/h (12.4 mph)	27 km (16.8 miles)	35 km (21.7 miles)
↑(Walk mode)	5 km/h (3.1 mph)*		N/A

* Ranges of Speed Modes: tested while riding with a full battery, 75 kg (165 lbs) load, 25 °C (77 °F), at the max. speed of each speed mode on average on pavement.

Left Direction Indicator: When this icon blinks, it indicates that the direction indicators on the left side are turned on.

Right Direction Indicator: When this Icon blinks, it indicates that the direction indicators on the right side are turned on.

Error Notification: It indicates that the scooter has detected an error. Please check the error code via Seguay-Ninebot app

Temperature Warning. It indicates that the temperature of the battery, controller or motor is too high or too low. Please check the device temperature via Segway-Ninebot app.

* At this point, the scooter cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to the normal range. Bluetooth: It indicates that the scooter has been successfully connected to the mobile device.

Battery level: The total battery power equals 5 bars.

* The battery power is very low when the first battery bar is red. Please charge your scooter immediately.

Locking Reminder: When the icon lights up, it means the scooter is locked, if abnormal movements are detected, the scooter will start beeping and the tall light will falsh.

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② Specifications

	Item Parameter
Product	Name	Ninebot eKickscooter E2 Pro
	Model	051405F	051405D
	Length x Width x Height	Approx. 1168 x 340 x 1220 mm (45.9 x 21.2 x 48 in)
	Folded: Length x Width x Height	Approx. 1168 x 538 x 565 mm (45.9 x 21.1 x 22.2 in)
		Approx. 18.8 kg (41.4 lbs)Net Weight
Rider	Max. Payload	100 kg (120 lbs)
	Recommended Age	16 t
	Required Height	140-200 cm (45"-65")
Machine	Max. Speed	Approx. 25 km/h (15.5 mph)	Approx. 20 km/h (12.4 mph)
	Range at Max. Speed1)	Approx. 27 km (16.8 miles)	Approx. 35 km (21.7 miles)
	Max. Slope2)	Approx. 18%
	Traversable Terrain	Mostly smooth roads or normal asphalt, larmac roads -10.40°C
	Operating Temperature	(14.104°F)
	Storage Temperature	-10.50°C (14.102°F)
	IP Rating	IPX4
	Duration of Charging	Approx. 5.5 h
Battery	Nominal Voltage	36 V ===
	Max. Charging Voltage	42 V ===
	Charging Temperature	0°C-45°C (32-113°F)
	Nominal Energy	275 Wh
	Nominal Capacity	7650 mAh
	Battery Management System	Protection against overvoltage/undervoltage/short circuit/overcur- rent/over temperature
Motor	Nominal Power 0.35 kW, 350 W
	Max. power 0.75 kW, 750 W
Charger	Model	NBW/110001D7D
	Output Power	70 W 100-240
	Input Voltage	V~ 50-60 Hz
	Max. Output Voltage	42 V ===
	Rated Output	41 V ===1.7 A
Tire	Tires	10-inch air-leakage-proof tubeless pnematic tires
	Recommended Tire Pressure	45+3 psi

[1] Range at Max. Speed: tested while riding with a full battery, 75 kg (165 lbs) load, 25 °C (77 °F), at the max. speed on average on pavement. * Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc.

03 04 Max. Slope tested while riding with 70% (-10%) battery, 73 kg (1.65 inch load, at a speed of 1.5 km/h (9.3 mph) dimbling up a 10 m long slope (the speed greater than 6 km/h (3.7 mph) when passing through the slope).

③ Certifications

This product is certified to ANSI/CAN/UL2272 by SGS.

The battery complies with UN 38.3.

The battery complies with ANSI/CAN/UL2271.

European Union Compliance Statement

Important WEEE information

1

This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points. Disposing of this product correctly will help save variable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. Please contact your local authority for further details of your nearest designated collection point.

Battery recycling information for Users

This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation, there are separate collection systems for used batteries and accumulators. Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center.

Radio Equipment Directive

Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU.

Restriction of the use of certain hazardous substances (RoHS) Directive

Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on)

EN EN

meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recasl" or "RoHS 2.0").

Machinery Directive

Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC.

CE

EU Authorised Representative:

Segway-Ninebot Europe

Dynamostraat 7.1014 BN Amsterdam, The Netherlands.

Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051405E, 051405D comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery directive 2006/42/EC. and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863.

The declaration of conformity can be viewed at the following address:

https://eu-en.segway.com/instruction-manuals

Bluetooth	Frequency Band(s)	2.4000-2.4835GHz
	Max. RF Power	20mW

Use of the Works with Apple badge means that a product has been designed to work specifically with the technology identified in the badge and has been certified by the product manufacturer to meet Apple Find My network product specifications and requirements. Apple is not responsible for the operation of this device or use of this product or its compliance with safety and regulatory standards.

4 Trademark

Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd: Segway, Powered by Segway and Rider Design are trademarks of Segway Inc., App Store, Apple logo, Apple, Apple Find My, AppleWatch, Find My, iPhone, iPad, iPadOS, Mac, macOS and watchOS are trademarks of Apple Inc. iOS is a trademark of Cisco and is used under license. Google Play and the Google Play logo are trademarks of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by manufacturer is under license. Other trademarks and trade names are those of their respective owners.

We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing. However, due to constant improvement of product features and changes of design, your KickScooter may differ slightly from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the App and then read the latest version of Product Manual.

Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your KickScooter. The manufacturer reserves the right to change the design and functionality of the KickScooter product and documentation without prior notice.

© 2023 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.

(※The Segway-Ninebot App can support KickScooter with built-in Bluetooth)

⑤ Common Failures

	Possible causes and solutionError code
10	Dashboard communication is abnormal, please check the dashboard or related cables.
11	Phase A of motor current sampling is abnormal, please check controller.
12	Phase B of motor current sampling is abnormal, please check controller.
13	Phase C of motor current sampling is abnormal, please check controller.
14	Throttle hall sensor error, please check throttle handle, dashboard and related cables.
15	Brake hall sensor error, please check brake handle, dashboard and related cables.
18	The motor Hall sensor is abnormal, please check the controller.
21	Battery communication error, please check the controller.
23	The battery is the default serial number, please contact after-sales service.
35	Serial no of the scooter is wrong, please contact after-sales service.
39	Battery temperature sensor is abnormal, please make sure the temperature is between 14°F (-10°C) and 122°F (50°C), or contact after-sales service.
42	Motor not calibrated, please contact after-sales service.
45	The motor bus current amplifier circuit is abnormal. Please contact after-sales service.
50	Motor phase loss, please check controller.
51	Controller over voltage, check if the vehicle charger is used or if the vehicle is restarted.
52	The motor is stalled, please check whether it is overloaded.
53	The controller is over current, please check whether it is overloaded.
54	The controller is over current level II, please check whether it is overloaded.

⑥ Wiring Diagram

graph TD
    A["Turnlight"] --> B["Bluetooth Module"]
    C["Buzzer"] --> B
    D["Key"] --> B
    E["Display"] --> B
    F["Accelerator"] --> B
    G["Headlight"] --> B
    H["Brake"] --> B
    I["Motor driver"] --> J["Tail light"]
    K["Battery"] --> L["BMSCath"]
    L --> M["MCU"]
    M --> N["Temperature Sensor"]
    M --> O["Hall Sensor"]
    M --> P["Control"]
    Q["Current Sampling"] --> M
    R["U"] --> M
    S["v"] --> M
    T["W"] --> M
    U["Motor"] --> M

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⑦ Recommended Maintenance Schedule

To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, have control and knowledge of how often you use your scooter, how hard you use it and where you use it. It is the owner's responsibility to perform regular checks and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance schedule below.

Note: This maintenance schedule charges a service fee.

Item Component		Maintenance Method	Every 3 months	Every 8 months or every 310 miles (500 km)	After 2 years of the total mileage > 3107 miles (5000 km)
Mainframe maintenance	Mainframe parts Use a soft, wet cloth to wipe the mainframe clean.		√	√	√
	The pressure	Inflate the tires to 50~55 psi.		√	√
	Screws on the stem top	Tighten the six screws fixed with the handlebar and the stem. The suggested torque is 2.5 ± 0.1 N.m.	√	√	√
		Tighten the screw on the throttle. The suggested torque is 2.5 ± 0.1 N.m.Tighten the screens on the brake levers. The suggested torque is 5 ± 0.1 N.m.Tighten the screws on the stem top. The suggested torque is 1.7 0.1 N.m.		√	√
Function Inspection	Hub motor	To accelerate and decelerate, check if the hub motor is stalled or has abnormal sounds.		√	√
	Rear wheel maintenance	Check if the rear wheel is stalled or gets shaky, or the axis shaft is unbalanced.		√	√
	Drum Brake	1 Spin the rear wheel, it spins normally. The rear wheel shall not stuck or make abnormal sounds.Note: Sight noise does not affect riding safety. But if the drum brake makes loud noises when you apply brakes, please contact customer service for support.2 Squeeze the brake lever, the rear wheel stops moving.		√	√

Item Component		Maintenance Method	Every 3 months	Every 6 months or every 310 miles (500 km)	After 2 years or the total mileage > 3107 miles (5000 km)
Function Insurrection	Ambient light Check the ambient light and see if it lights normally.			√	√
	Headlight Check the headlight and see if it lights brightly.			√	√
	Direction Indicators	Toggle the direction indicator switch to the left/right respectively, check if the direction indicators on the left/right side flash normally.		√	√
	Dashboard Power on the scooter, the dashboard works properly.			√	√
	Throttle	Press and hold the throttle, then release it, checking for acceleration and deceleration.		√	√
	Fault detection	After connecting with the Segway Nineboot app:1) Update the firmware to the latest version.2) Check if the notification of the corresponding error code and possible causes will prompt when the scooter detects an error.		√	√
	Charging	Charge the scooter:1) Check if the current battery power displays on the dashboard.2) Check the LED indicator on the battery charger.Charging: red, Fully charged green.		√	√
	Buttons	Press or toggle the button 3 times without failure.		√	√
	Steering	Test with left turns and right turns the steering angle is 60°.No resistance or lag when turning.		√	√
Important parts	Battery assembly	The battery need to be replaced when it is charged and discharged for 500 times or the total mileage is more than 9320 miles (15000 km).Notes: It is recommended to charge once every 60 days for long term storage.			√
	Controller	It is required that original Segway-Ninebot parts shall be used for repairs and replacements.
Item Component		Maintenance Method	Every 3 months	Every 6 months or every 310 miles (500 km)	After 2 years of the total mileage > 3107 miles (5000 km)
Functional parts	Roar wheel assembly	It is required that original Segway Ninobot parts shall be used for repairs and replacements.
	Throttle & Brake levers
	Front fork assembly
	Folding mechanism
	Drum brake assembly
	Dashboard

① Diagramme

Segway-Ninebot Europe

Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.

Segway-Ninebot Europe

Dynamostraat 7,1014 BN Amsterdam. The Netherlands

Segway-Ninebot Europe

Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.

Segway-Ninebot Europe

Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.

Segway-Ninebot Europe

Dynamostraat 7, 1014 BN Amsterdam, The Netherlands.