Ninebot KickScooter E2 - Electric scooter SEGWAY - Free user manual and instructions

USER MANUAL Ninebot KickScooter E2 SEGWAY

• How to enable in the Segway-Ninebot app: Settings > Walk Mode. Speed Mode: There are two modes available. The top speed is as follows: Left Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the left side are turned on. Right Directioin Indicator: When this icon blinks, it indicates that the direction indicators on the right side are turned on. Error Notification: It indicates that the scooter has detected an error. Temperature Warning: It indicates that the battery temperature has reached 55°C (131°F) or is below 0°C (32°F).

• At this point, the scooter cannot accelerate normally and may not be charged. Do not use until the temperature has reverted to the normal range. Bluetooth: It indicates that the scooter has been successfully connected to the mobile device. Battery Level: The total battery power equals 5 bars.

• The battery power is very low when the first battery bar is red. Please charge your scooter immediately. Locking Reminder: When the icon lights up, it means the scooter is locked. If abnormal movements are detected, the scooter will start beeping and the tail light will falsh. Diagram

[1]: Theoretical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), 70% of max. speed on average on pavement. [2]: Typical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), at the max. speed on average on pavement.

• Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc. Approx. 1070 × 445 × 1140 mm (42.1 × 17.5 × 44.9 in) Approx. 1070 × 445 × 504 mm (42.1 × 17.5 × 19.8 in) Approx. 14.4 kg (31.7 lbs) Product Rider Machine Battery Motor Charger Ninebot KickScooter E2 Plus 051402E Item Parameter Name Model Length × Width × Height Folded: Length × Width × Height Net Weight Max. Payload Recommended Age Required Height Max. Speed Theoretical Range [1] Typical Range [2] Max. Slope Traversable Terrain Operating Temperature Storage Temperature IP Rating Duration of Charging Nominal Voltage Max. Charging Voltage Charging Temperature Nominal Energy Nominal Capacity Battery Management System Output Power Input Voltage Max. Output Voltage Rated Output Tires 8.1-inch inner hollow shock-absorbing tires

Protection against overvoltage/undervoltage/short circuit/overcur- rent/over temperature Approx. 25 km/h (15.5 mph) Approx. 25 km (15.5 miles) Approx. 20 km (12.4 miles) Approx. 12% Mostly smooth roads or normal asphalt, tarmac roads -10–40°C (14–104°F) -10–50°C (14–122°F) IPX4 Approx. 7.5 h 90 kg (198 lbs) 14–60 years old 130–190 cm (4'3''–6'2'') Tire 051402B Approx. 1070 × 445 × 1140 mm (42.1 × 17.5 × 44.9 in) Approx. 1070 × 445 × 504 mm (42.1 × 17.5 × 19.8 in) Approx. 1070 × 473 × 1140 mm (42.1 × 18.6 × 44.9 in) Approx. 1070 × 473 × 504 mm (42.1 × 18.6 × 19.8 in) Product Rider Machine Battery Motor Charger Ninebot KickScooter E2 051401E Item Parameter Name Model Length × Width × Height Folded: Length × Width × Height Max. Payload Recommended Age Required Height Max. Speed Theoretical Range [1] Typical Range [2] Max. Slope Traversable Terrain Operating Temperature Storage Temperature IP Rating Duration of Charging Nominal Voltage Max. Charging Voltage Charging Temperature Nominal Energy Nominal Capacity Battery Management System Output Power Input Voltage Max. Output Voltage Rated Output Tires Direction Indicators 8.1-inch inner hollow shock-absorbing tires N/A

Protection against overvoltage/undervoltage/short circuit/overcur- rent/over temperature Approx. 20 km/h (12.4 mph) Approx. 25 km (15.5 miles) Approx. 20 km (12.4 miles) Approx. 12% Mostly smooth roads or normal asphalt, tarmac roads -10–40°C (14–104°F) -10–50°C (14–122°F) IPX4 Approx. 7.5 h 90 kg (198 lbs) 14–60 years old 130–190 cm (4'3''–6'2'') [1]: Theoretical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), 70% of max. speed on average on pavement. [2]: Typical Range: tested while riding with a full battery, 165 lbs (75 kg) load, 77°F (25°C), at the max. speed on average on pavement.

• Some of the factors that affect range include speed, load, number of starts and stops, ambient temperature, etc. Tire Other 051401B 051401D Approx. 14.2 kg (31.3 lbs)Net Weight

03 04This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland. The battery complies with UN/DOT 38.3. The battery complies with ANSI/CAN/UL-2271. European Union Compliance Statement Important WEEE information This symbol on the product or on its packaging indicates that used electrical and electronic products should not be mixed with unsorted municipal waste. For proper treatment, it is your responsibility to dispose of your waste equipment by arranging to return it to designated collection points. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. Please contact your local authority for further details of your nearest designated collection point. Battery recycling information for Users This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste.Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated collection point. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. there are separate collection systems for used batteries and accumulators. Please, dispose of batteries and accumulators correctly at your local community waste collection/recycling center. Radio Equipment Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU. Restriction of the use of certain hazardous substances (RoHS) Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) Certifications

meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2.0"). Machinery Directive Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of the Machinery Directive 2006/42/EC. EU Authorised Representative: Segway-Ninebot Europe Dynamostraat 7, 1014 BN Amsterdam, The Netherlands. Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401E, 051401B, 051401D, 051402E, 051402B comply with the essential requirements and other relevant provisions of the Radio Equipment Directive 2014/53/EU, the machinery directive 2006/42/EC, and the RoHS Directive 2011/65/EU and amendment Commission Delegated Directive (EU) 2015/863. The declaration of conformity can be viewed at the following address: https://eu-en.segway.com/instruction-manuals UK Compliance Statement Radio Equipment Regulations 2017 Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of Radio Equipment Regulations 2017. The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations

Ninebot (Changzhou) Tech Co., Ltd. hereby declares the whole product including parts (cables, cords, and so on) meets the requirements of The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. Supply of Machinery (Safety) Regulations 2008 Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product listed in this section comply with the essential requirements and other relevant provisions of The Safety of Supply of Machinery (Safety) Regulations 2008. UK Authorised Representative： UKCA Experts Ltd. Dept 302, 43 Owston Road Carcroft, Doncaster, DN6 8DA, United Kingdom EN EN 05 06EN EN

Common Failures Possible causesError code Solution Bluetooth communication failure Abnormal 1A phase current sampling of motor Abnormal 1B phase current sampling of motor Abnormal 1C phase current sampling of motor Abnormal throttle hall sampling Abnormal brake hall sampling Abnormal default voltage Abnormal data writing/reading Incorrect FLASH operation Default S/N Abnormal battery temperature Abnormal controller temperature Abnormal motor temperature Motor not calibrated Abnormal bus current sampling Motor phase loss Motor stalled

Check the connection of the dashboard communication wire and the control cable, or contact after-sales service or an authorized dealer. Please contact after-sales service or an authorized dealer. Please contact after-sales service or an authorized dealer. Check whether the KickScooter's S/N is the default S/N. Check the working environment of battery, or contact after-sales service or an authorized dealer. Controller temperature is too high, please contact after-sales service or an authorized dealer. Please contact after-sales service or an authorized dealer. Check whether the wire connected with the motor and the controller is loose, or contact after-sales service or an authorized dealer. Check whether the KickScooter is overload, or contact after-sales service or an authorized dealer. Check whether the throttle is pressed when powered on, or contact after-sales service or an authorized dealer. Check whether the breke lever is squeezed when powered on, or contact after-sales service or an authorized dealer. Check whether the wire connected with the battery cable and the controller is loose, or contact after-sales service or an authorized dealer.

Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd; Segway and the Rider Design are the registered trademarks of Segway Inc., App Store and Apple Logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Segway-Ninebot is under license. Other trademarks and trade names are those of their respective owners. The KickScooter is covered by relevant patents. For patent information, go to http://www.segway.com We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of printing. However, due to constant improvement of product features and changes of design, your KickScooter may dier slightly from the one shown in this document. Scan the QR code or visit the Apple App Store (iOS) or the Google Play Store (Android) to download and install the App. Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the KickScooter product and documentation without prior notice. © 2023 Ninebot (Beijing) Tech Co. Ltd. All rights reserved. （※The Segway-Ninebot App can support KickScooter with built-in Bluetooth） Trademark Ninebot (Changzhou) Tech Co., Ltd. hereby declares that the product model: 051401B, 051402B comply with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017, Supply of Machinery (Safety) Regulations 2008 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. The declaration of conformity can be viewed at the following address: www.segway.com Bluetooth Frequency Band(s) Max. RF Power 2.4000-2.4835GHz ≤1mW 07 08EN EN

Motor driver Battery BMSCell Voltage Sampling Current Sampling Tail light Direction Indicator

Recommended Maintenance Schedule To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, havecontrolandknowledgeof howoftenyouuseyourscooter,howhardyouuseitandwhereyouuseit. It is the owner's responsibility to perform regular checks and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance schedule below. Note: This maintenance schedule charges a service fee. Item Component Mainframe parts Use a soft, wet cloth to wipe the mainframe clean. Tire wear Screws on the stem top Mainframe maintenance Check if the tires are cracked, deformed, or significantly worn. Tighten the six screws fixed with the handlebar and the stem. The suggested torque is 5.5±0.3 N·m. Tighten the screw on the throttle. The suggested torque is 2±0.1 N·m. Tighten the screws on the brake levers. The suggested torque is 5±0.1 N·m. Tighten the screws on the stem top. The suggested torque is 2±0.1 N·m. Maintenance Method Every 3 months Every 6 months or every 310 miles (500 km) After 2 years or the total mileage > 3107 miles (5000 km)

Hub motor Rear wheel maintenance Drum Brake To accelerate and decelerate, check if the hub motor is stalled or has abnormal sounds. Check if the rear wheel is stalled or gets shaky, or the axis shaft is unbalanced.

1) Spin the rear wheel, it spins normally. The rear wheel

shall not stuck or make abnormal sounds. Note: Slight noise does not affect riding safety. But if the drum brake makes a loud noise when you apply brakes, please contact customer service for support.

2) Squeeze the brake lever, the rear wheel stops moving.

Function Inspection 09 10EN EN Item Component It is required that original Segway-Ninebot parts shall be used for repairs and replacements. Functional parts Maintenance Method Every 3 months Every 6 months or every 310 miles (500 km) After 2 years or the total mileage > 3107 miles (5000 km) Rear wheel assembly Throttle & Brake levers Front fork assembly Folding mechanism Drum brake assembly Dashboard

Item Component Maintenance Method Every 3 months Every 6 months or every 310 miles (500 km) After 2 years or the total mileage > 3107 miles (5000 km) Function Inspection Headlight Check the headlight and see if it lights brightly. Direction indicators

• For 051401D only Toggle the direction indicator switch to the left/right respectively, check if the direction indicators on the left/right side flash normally. Dashboard Power on the scooter, the dashboard works properly. Throttle Charging Steering Buttons Fault detection Press and hold the throttle, then release it, checking for acceleration and deceleration. After connecting with the Segway-Ninebot app:

1) Update the firmware to the latest version.

2) Check the LED indicator on the battery charger.

Charging: red, Fully charged: green. Press or toggle the button 3 times without failure. Test with left turns and right turns (the steering angle is 60). No resistance or lag when turning.