MC10000 - Power bank INTENSO - Free user manual and instructions
Find the device manual for free MC10000 INTENSO in PDF.
| Product Type | Portable Battery (Power Bank) |
| Brand | Intenso |
| Model | MC10000 |
| Battery Capacity | 10000 mAh (3.85 V, lithium-polymer) |
| Input Power (max.) | 18 W (USB-C Power Delivery) |
| Output Power (max.) | 20 W (USB-C Power Delivery) |
| Output Ports | 1x integrated USB-C cable, 1x USB-C port |
| Simultaneous Charging | Yes, up to 2 devices (5 V / 3 A total) |
| Features | Magnetic back, 4-level LED indicator, low-current mode |
| Built-in Protection | Overcharge, deep discharge, overvoltage, short circuit |
| Dimensions (L x W x H) | 102 x 68 x 20 mm |
| Weight | Approx. 200 g |
| Operating Temperature Range | 0 °C to 45 °C |
| Maximum Relative Humidity | 85% (short term) |
| Package Contents | Power Bank, magnetic metal ring, user manual |
| Supported Standards | CE, Power Delivery (PD), PPS |
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Download the instructions for your Power bank in PDF format for free! Find your manual MC10000 - INTENSO and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. MC10000 by INTENSO.
USER MANUAL MC10000 INTENSO
Intended use 2
Safety instructions 2
Declaration of confirmity 3
Scope of delivery 3
Use 3
Device overview 3
Operation 4
Function key (On/Off) 4
StatusLEDs 4
Magnetic back 4
Commissioning / Charging the power bank / Charging connected devices 4
Service/Distributor 5
Disposal 6
Operating conditions 6
Technical data 6
SAFETY
Intended use
This power bank is specifically designed for supplying power to devices with an operating voltage of 5.0 V DC (such as mobile phones and MP3 players), or to devices that support the Power Delivery (PD) standard. This product is not intended for commercial use or for medical and special applications, where the failure of the product can cause injuries, mortalities or considerable material damages. In the case of use which does not correspond to the intended use, the liability expires. The opening as well as conversion of the device and the use of additional devices and accessories, which are not approved by us, must be refrained from. Do not use the device under extreme environmental conditions and observe the safety instructions. Non-observance of the information and safety instructions in these Instructions is deemed as non-observation of the intended use and leads to expiry of the liability and can lead to personal or material damages.
The firmware and/or hardware may be changed at any time without prior notice. For this reason it is possible that parts of these instructions, technical data and images in this documentation differ slightly from the product in your possession. All points described in these instructions only serve the purpose of clarification and must not inevitably correspond to a certain situation. Legal claims cannot be made on the basis of these instructions.
Safety instructions
Dangers for children and persons with restricted physical, sensory or mental abilities:
Children often underestimate dangers or do not recognize them at all. This device is not intended to be used by persons (including children) with restricted sensory, physical or mental abilities or lack of experience and/or knowledge, unless they are supervised by a person responsible for their safety or received instructions from the person on how to use the device and they have understood the resultant dangers. Unsupervised children should not have access to the device. Make sure that children do not play with the device.
Danger of asphyxiation!
Children may put parts of the packaging or other small parts in their mouths and choke on them.
Risk of injury!
If you have a pacemaker or any other medical implant, consult your doctor or the manufacturer of the implant before using the power bank. The built-in magnets may interfere with its functionality.
Risk of short circuit!
To avoid injury, do not operate this appliance with wet hands.
Do not insert any items, which are not intended for its use, into the openings of the device. This could lead to an electrical short-circuit and a resultant fire.
Do not use the device if there is visible damage to the device itself or to the USB cable, as this may result in injury or damage.
The device may not be exposed to spray or dripping water. Do not place containers filled with liquids (vases, glasses, etc.) on the device or in its immediate vicinity. There is a risk that the container will tip over and the liquid will affect the electrical safety.
Tripping hazard!
When positioning the device, pay attention that no one can tread on the cable or trip over it. Do not place any objects onto the cable.
Damage!
Do not use the device in extremely cold, hot, humid or dusty areas. Do not subject it to direct sunlight. Protect the product from open fire. There is danger of explosion!
A battery exposed to extremely low air pressure may explode or leak flammable liquid or gas.
Protect the device in every operating state against impact and falling.
This device is sensitive to electrostatic discharge. Therefore protect the device against every possible electrostatic discharge.
To avoid overheating, do not block or cover the openings of the product.
Do not cover the product completely during operation to ensure heat dissipation.
Do not open the housing of the device and do not disassemble it into its component parts. Do not try to repair it yourself. The guarantee expires in this case.
To avoid damage, cards with magnetic strips or other items that may be sensitive to magnets must not be placed on the power bank.

WARNING! Hot surface!
Holding the device for longer periods when in use can result in the surface becoming hot, causing skin injuries. When using the device, avoid holding it for too long, especially in areas which become very hot. Do not carry the device directly on your body. The device can be touched for longer periods after it has cooled down.
Declaration of conformity

The CE marking says that this product meets the requirements of all EU Directives applicable for this product.

The UKCA marking says, that this product meets the requirements of all UK Directives applicable for this product.
SCOPE OF DELIVERY
Intenso Power Bank MC10000 self-adhesive metal ring
3 Operating instruction
Please check whether the contents of the packaging (see also graphic at the beginning of the manual on page 2) are complete and undamaged. If this is not the case, please contact the seller or our service department: rma@intenso.de
USE
Device overview
1 - Function button (On/Off)
2 - USB-C In/Out (PD)
3 - Integrated USB-C cable In/Out (PD)
4 - Status LEDs
5 - Magnetic back

Operation
Function key (On/Off)
If the charging process does not start automatically, you can start it manually by briefly pressing the function key. You can stop the charging process and deactivate the power bank by briefly pressing the key twice.
If no device is connected to the power bank, or if the connected device is signalling to the power bank that it is fully charged, the power bank will automatically switch to standby mode.
Status LEDs
The individual LEDs display the remaining energy of the power bank:
| LED lights | ||||
| % - energy LED 1 | LED 2 LED 3 LED 4 | |||
| 1 % - 25 % | ● | ◇ | ○ | ○ |
| 26 % - 50 % | ● | ● | ○ | ○ |
| 51 % - 75 % | ● | ● | ● | ○ |
| 76 % - 100 % | ● | ● | ● | ● |
Magnetic back
The magnetic back allows the power bank to be securely attached to the smartphone, while charging still occurs via cable. Compared to wireless charging, cable charging provides significantly higher charging speed with less heat generation on the device.
If your smartphone or case does not have a magnetic attachment, you can stick the included magnetic metal ring onto it. Please note that incorrectly positioning the ring may lead to problems with wireless charging if this feature is supported by your device. In this case, the metal ring should not cover the area for wireless charging, but ideally surround it. You should ideally attach the metal ring to a smooth, clean surface. If you attach the metal ring directly to the device and still want to use a phone case, the magnet's attraction force will decrease, and the power bank will no longer sit as firmly as it would with direct contact.
Commissioning / charging the power bank / charging connected devices a) Charging the power bank
Please connect the integrated USB-C cable to a USB-C power adapter or USB-C port on your computer. Alternatively, you can use a separate USB cable via the USB-C In/Out port to charge the power bank.
The charging time required for the power bank will depend on the charging source selected and its power output.
Normal charging:
Use a standard USB power adapter or USB port on a computer to charge the power bank (max. 5.0 V/DC 3.0 A = max. 15.0 W).
Fast charging:
Please use a power adapter that supports the Power Delivery (PD) standard to charge the power bank at maximum power (18.0 W). If fast charging is activated, the first status LED will turn green. If this is not the case, your power adapter or the cable you are using is not compatible with the standard, and the power bank will charge normally.
b) Charging with the power bank
This power bank has a USB-C port (USB-C In/Out) and an integrated cable with a USB-C connection (USB-C Cable In/Out), both of which can be used to charge devices.
Both USB-C connections support the Power Delivery (PD) standard (normal output: 5.0 V/DC 3.0 A max.; PD output: 5.0 V/DC 3.0A, 9.0 V/DC 2.22 A, 12.0 V/DC 1.67 A max. = max. 20.0 W).
Simply use the integrated USB-C to USB-C cable to charge your device via a USB-C port. You can also use your own USB cable to connect the power bank to your device. Please note that the Power Delivery standard requires the use of cables that support this standard (contact the manufacturer of your USB cable if in doubt).
The charging process will start automatically, and the devices will identify the appropriate charging current. If the Power Delivery standard is used, the first status LED will turn green.
You can use the power bank to charge two devices at the same time. The connections will share the maximum output of 5.0V / DC3.0A = 15.0W when charging two devices at the same time.
The first status LED will flash if the power bank is low on power while a device is charging. Please recharge the power bank.
When using the power bank to charge a device, please note that around 30% of its total capacity is consumed by the charging process alone. For example, this is caused by the loss of power from circuit heat and voltage conversion.
The power bank must be used regularly to ensure maximum performance. If you are not using it regularly, please fully charge the power bank at least every three months.
c) Low power mode
The power bank has a low power mode for devices with low power consumption, such as Bluetooth headphones, smart watches, fitness trackers, etc. Normally, the power bank will stop charging when power consumption is low, as the connected device appears to be fully charged. When low power mode is activated, the power bank will continue to charge for a further two hours, even when power consumption is low. Press and hold the On/Off button for three seconds to activate or deactivate low power mode. The individual LEDs will briefly flash in sequence and at 3-second intervals to indicate that this mode has been activated.
SERVICE / DISTRIBUTOR
INTENSO INTERNATIONAL GMBH | Kopernikusstraße 12-14 I D-49377 Vechta
Email (technical support): support@intenso.de
Email (RMA number): rma@intenso.de
Internet: www.intenso.eu
Telephone (technical support): +49 (0) 4441 - 999 111 (Mon. - Thur. 09:00 - 16:30;
Fri. 09:00 - 14:00)
DISPOSAL
| Disposal of old batteries: The devices marked with this symbol are subject to the Battery Regulation 2023/1542. All old batteries must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities You avoid environmental damage with the proper disposal. | |
| Disposal of old electronic equipment: The devices marked with this symbol are subject to the European Directive 2012/19/EC. All electrical appliances and old electrical appliances must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. You avoid environmental damage with the proper disposal of old electrical equipment. | |
| Packaging: Packaging is raw material. The packaging material of this product is suitable for recycling and can be re-used. Please pay attention to the local recycling provisions when disposing of any materials. |
OPERATING CONDITIONS
Operate the device at 0 to 45 degrees Celsius and a maximum humidity of 85% (for a short time). If you do not use your device for a longer period, store it at between -10 and 45 degrees Celsius at max. 85% relative humidity (for a short time) and charge this every three months to maintain full capacity.
TECHNICAL DATA
| Dimensions: 102 x 68 x 20 mm | |
| Power consumption (Input): | USB-C / Cable In: Normal: 5.0 V/DC 3.0 A Power Delivery: 5.0 V/DC 3.0 A, 9.0 V/DC 2.0 A, 12.0 V/DC 1.5 A (max. 18.0 W) |
| Charging current delivery (Output): | USB-C / Cable Out: Normal: 5.0 V/DC 3.0 A Power Delivery: 5.0 V/DC 3.0 A, 9.0 V/DC 2.22 A, 12.0 V/DC 1.67 A (max. 20.0 W) PPS: 5.0 - 11.0 V/DC 2.0 A USB-C + USB-Cable Out: 5.0 V/DC 3.0 A total |
| Internal battery: 10000 mAh / 3.85 V lithium polymer battery | |
| Status display: 4 LED lights | |
| Integrated overcharge protection / discharge protec-tion / overvolta-ge protection / short circuit fuse: | Yes |
| Standby time: Up to 3 months | |

Email (assistance technique): support@intenso.de
Entrambe le porte USB-C supportano lo standard Power Delivery (PD) (uscita normale: 5,0 V/DC 3,0 A max.; uscita PD: 5,0 V/DC 3,0A, 9,0 V/DC 2,22 A, 12,0 V/DC 1,67 A max. = max. 20,0 W).
As duas portas USB-C suportam a technologia Power Delivery (saia normal: 5,0 V CC/max. 3,0 A; saia PD: 5,0 V CC/3,0 A; 9,0 V CC/2,22 A; 12,0 V CC/max. 1,67 A = max. 20,0 W).
Stavové LED diody. 4
Magneticky zadni kryt. 4
Uvedeni do provozu / Nabijeni powerbanky / Nabijeni pripojenych pristroju 4
Servis/Distributor 5
Likvidace 6
Provozní podmínky 6
Technická data 6
| LED lámpa | ||||
| Energia % LED 1 | LED 2 LED 3 LED 4 | |||
| 1% - 25% | ● | ○ | ○ | ○ |
| 26% - 50% | ● | ● | ○ | ○ |
| 51% - 75% | ● | ● | ● | ○ |
| 76% - 100% | ● | ● | ● | ● |