XC10000 - Power bank INTENSO - Free user manual and instructions

Product type	Portable battery (Powerbank)
Brand	Intenso
Model	XC10000
Battery capacity	10,000 mAh (Lithium polymer 3.7 V)
Input (charging)	USB-C: 5V / 3A
Outputs	USB-A: 5V / 2.4A; Integrated USB-C: 5V / 3A; Total max 5V / 3A
Number of output ports	2 (1 USB-A + 1 integrated USB-C)
Charge indicator	4 LED indicators
Built-in protections	Overcharge, deep discharge, overvoltage, short circuit
Simultaneous charging	Yes (up to 2 devices)
Dimensions	102 x 65 x 23 mm
Operating temperature	0°C to 40°C
Storage temperature	-10°C to 45°C
Max relative humidity	90% (operating and storage)
Maintenance	Clean with a dry cloth; do not use water or chemical products
Warranty	2 years (subject to conditions)
Included accessories	Powerbank, USB-C to USB-A cable, user manual
Standby time	Up to 3 months

Frequently Asked Questions - XC10000 INTENSO

How to charge the Powerbank XC10000?

Plug the provided USB-C cable into the USB-C IN port of the Powerbank, then the other end into a power adapter (5V/3A max) or a computer. The LEDs indicate the charge level. Full charge when all 4 LEDs stay lit.

How many devices can I charge at the same time?

You can charge two devices simultaneously: one via the USB-A port (2.4A) and another via the integrated USB-C cable (3A). The total max current is 3A.

What do the LED indicators mean?

The 4 LEDs indicate the remaining charge level: 1 LED = 1-25%, 2 LEDs = 26-50%, 3 LEDs = 51-75%, 4 LEDs = 76-100%. While charging, they blink.

Which devices can I charge with this Powerbank?

This Powerbank is designed for 5V (USB) devices, such as smartphones, tablets, MP3 players, etc. Not suitable for devices requiring higher voltage.

How long does it take to charge the Powerbank?

The charging time depends on the power source. With a 5V/3A charger, it takes about 3 to 4 hours for a full charge. A 5V/1A source will be slower.

Is it possible to charge the Powerbank and a device at the same time?

Yes, the Powerbank supports simultaneous charging: you can recharge it via USB-C while delivering power to a device through one of the output ports.

How do I turn the Powerbank on and off?

Press the ON/OFF button briefly to start charging. To stop, press twice briefly.

What safety precautions should I follow?

Do not expose to water, fire, extreme temperatures. Do not open or puncture. Avoid shocks. Do not use with wet hands. The surface may become hot: do not cover during use.

How do I maintain the Powerbank?

Clean it with a dry cloth. Do not use water or chemical products. If not used for a long time, recharge to 100% every 3 months to preserve the battery.

What to do in case of malfunction?

First consult the user manual. If the problem persists, contact Intenso support via email ([e-mail]) or phone [phone]). For warranty claims, request an RMA number before sending the product.

USER MANUAL XC10000 INTENSO

Black Intenso power bank device with USB cable, no visible text or symbols on body

(Intenso)

Intenso International GmbH

Gutenbergstraße 2 | 49377 Vechta | Germany

LANGUAGES

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1 Intenso Powerbank XC10000 USB-C zu USB-A Ladekabel

3 Anleitung

	LED-Leuchte
% - Energie LED 1	LED 2	LED 3	LED 4
1% - 25%	●	◇	◇	◇
26% - 50%	●	●	◇	◇
51% - 75%	●	●	●	◇
76% - 100%	●	●	●	●

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Declaration of conformity 2

General 2

Use

Device overview

Operation 3

Safety instructions 4

Operating conditions 5

Exclusion of liability 5

Technical data 6

Disposal 6

Guarantee Conditions and complaints procedure 7

2

3

OVERVIEW

Delivery scope

(Intenso) 1

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1 Intenso Powerbank XC10000 USB-C to USB-A charging cable
3 Instruction

Declaration of conformity

The CE marking says that this product meets the requirements of all EU Directives applicable for this product.

The UKCA marking says, that this product meets the requirements of all UK Directives applicable for this product

GENERAL

About these instructions

Read these instructions carefully and please observe and heed all references made in these instructions to guarantee a long life and reliable use of the device. Please keep these instructions ready to hand and pass them on to other users of the device.

Intended use

This Powerbank is intended exclusively for the power supply of devices with an operating voltage of 5V direct current (mobile phones, MP3 player, etc.) Another use, or one going beyond this, is deemed as not intended and can lead to damages and injuries. This product is not intended for commercial use or for medical and special applications, where the failure of the product can cause injuries, mortalities or considerable material damages. Claims of any kind due to damages from improper use or non-observance of safety instructions are excluded.

USE

Device overview

1 - Status LEDs
2 - USB-A Out
3 - USB-C IN
4 - USB-C OUT
5 - Function key (ON/OFF)

ON/OFF) 5 1 2 3 4

Operation

1. Function key (ON/OFF)

If the charging process does not start automatically, you can start it manually by briefly pressing the function key. You can stop the charging process and deactivate the Powerbank by briefly pressing the key twice.

2. LED Status display

The individual LEDs display the remaining energy of the Powerbank:

	LED light
% - Energy LED 1	LED 2 LED 3 LED 4
1 % - 25 %	●	◇	◇	◇
26 % - 50 %	●	●	◇	◇
51 % - 75%	●	●	●	◇
76 % - 100 %	●	●	●	●

3. Commissioning / Charging the Powerbank / Charging connected devices

a) Charging the Powerbank

Please connect the supplied USB-C cable with the USB-C connection (USB-C In) of the Powerbank and connect the other end of the USB cable with a standard USB-A connection of a computer or USB adapter. The charging process and the current charge status is signalled via the LED status lights. When the Powerbank is fully charged, the LED status lights are permanently on. The required charging time of the Powerbank is dependent on the selected charging source and its output (max. 5V / 3A).

b) Charging devices with the Powerbank

• This Powerbank has an USB-A port (USB-A OUT - Output 2.4A) and an integrated USB cable with USB-C plug (USB-C OUT - Output 3A).
  • There are two options of charging a device via the Powerbank:

Option 1: Connect the USB-C port (USB-C OUT) of the integrated cable with the USB-C port of the device to be charged. The charging procedure starts automatically.

Option 2: Connect the supplied USB cable with the USB-A port (USB-A OUT) on the Powerbank and the other end of the USB cable with the USB-C port of the device to be charged.

• You can charge two devices simultaneously with the Powerbank, for example, a Tablet at the USB-A (USB-A OUT) port and a Smartphone via the integrated cable with USB-C plug (USB-C OUT).
• Of course you can also use your own USB charging cable to connect the Powerbank with your device.
• If a device is charged with the Powerbank and the capacity of the Powerbank is almost exhausted, this is signalled by blinking of the last status LED. Please re-charge the Powerbank.
• Please note that while charging a device with a Powerbank, about 30% of the total capacity is used up just through the charging process. This is due, for example, through the loss of power from circuit warmth and voltage conversion.
• The Powerbank has to be used regularly for optimum performance. If this is not the case, charge the Powerbank fully at least every three months.
  • Make sure that the warmth created through the charging process can be emitted from the device (ideally place the Powerbank on a firm and heat-resistant base while in use).

SAFETY INSTRUCTIONS

Dangers for children and persons with restricted physical, sensory or mental abilities:

Children often underestimate dangers or do not recognise them at all. This device is not intended to be used by persons (including children) with restricted sensory, physical or mental abilities or lack of experience and/or knowledge, unless they are supervised by a person responsible for their safety or received instructions from the person on how to use the device and they have understood the resultant dangers. Unsupervised children should not have access to the device. Make sure that children do not play with the device.

General

Do not use the device in extremely cold, hot, humid or dusty areas. Do not subject it to direct sunlight. Protect the product from open fire. There is danger of explosion!

Protect the device in every operating state against impact and falling.

This device is sensitive to electrostatic discharge. Therefore protect the device against every possible electrostatic discharge.

To avoid malfunctions, do not connect the USB output ports of the device with USB ports of computers or other devices. They are only intended for charging devices.

Do not disassemble to device into its component parts and do not try to repair it yourself. It does not contain any parts requiring maintenance and the guarantee expires in this case. Do not insert

any items, which are not intended for its use, into the openings of the product. This could lead to an electrical short-circuit and a resultant fire.

Do not operate this device with wet hands.

Please do not use water or chemical solutions to clean the device. Please use only a dry cloth for this purpose.

Do not try to repair the device yourself. The guarantee expires in this case.

Do not use the device when it shows visible damage or has become moist.

The device develops warmth when in use, this is normal. Do not cover the device when this is in use.

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WARNING! Hot surface!

Holding the device for longer periods when in use can result in the surface becoming hot, causing skin injuries.

When using the device, avoid holding it for too long, especially in areas which become very hot. Do not carry the device directly on your body.

The device can be touched for longer periods after it has cooled down.

OPERATING CONDITIONS

Operate the device at 0 to 40 degrees Celsius at max. 90% relative humidity (for a short time). If you do not use the Powerbank for a longer period of time, store it at between -10 and 45 degrees Celsius at max. 90% relative humidity (for a short time) and charge this every three months to retain the full performance.

EXCLUSION OF LIABILITY

The firmware and/or hardware may be changed at any time without prior notice. For this reason it is possible that parts of these instructions, technical data and images in this documentation differ slightly from the product in your possession. All points described in these instructions only serve the purpose of clarification and must not inevitably correspond to a certain situation. Legal claims cannot be made on the basis of these instructions.

TECHNICAL DATA

Dimensions: 102 x 65 x 23 mm
Power consumption (Input): 5V - 3A
Charging current delivery (Output): USB-A Out:	5V - 2.4AUSB-C Out: 5V - 3ATotal: max. 5V - 3A
Internal battery: 10000 mAh / 3.7V li-polymer battery
Status display: 4 LED lights
Integrated overcharge protection / discharge protection / overvoltage protection / short circuit fuse:	Yes
Simultaneous charging of the Powerbank and charging of a connected device:	Yes
Standby time: Up to 3 months

DISPOSAL

	Disposal of old batteries:The devices marked with this symbol are subject to the European Directive 2006/66/EC All old batteries must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities You avoid environmental damage with the proper disposal.
	Disposal of old electronic equipment:The devices marked with this symbol are subject to the European Directive 2012/19/EC. All electrical appliances and old electrical appliances must be disposed of separate from the municipal waste stream via designated collection facilities appointed by the government or the local authorities You avoid environmental damage with the proper disposal of old electrical equipment.
	Packaging:Packaging is raw material. The packaging material of this product is suitable for recycling and can be re-used. Please pay attention to the local recycling provisions when disposing of any materials.

GUARANTEE CONDITIONS AND COMPLAINTS PROCEDURE

Dear Customer,

Our highest priority is customer satisfaction. If, despite our strict IHQ quality guidelines, you discover any deficiencies in your Intenso product, then in addition to your legal guarantee rights, Intenso International GmbH (guarantor) grants you a voluntarily, two-year guarantee for this product in accordance with the following conditions: Intenso International GmbH guarantees that the product is free of material and manufacturing defects if the product is used in accordance with the operating manual.

In a guarantee claim, Intenso International GmbH shall replace the product. Intenso International GmbH does not commit to any services that go above and beyond this, for example compensation for damages or expenses. The guarantee does not constitute liability on the part of Intenso International GmbH for the loss of data. The guarantee applies for two years after purchase by the end consumer and buyer (guarantee period). The sales receipt must be kept and a copy submitted to determine the guarantee period. The guarantee services are available to you in the countries of the European Economic Area (EEA) as well as in Switzerland (territorial scope).

Guarantee claims are excluded in the following cases:

• failure to observe the operating manual
• wear of parts that wear out over the course of time, such as batteries for example
• misuse or improper handling, installation or use
• vibrations or electrostatic discharge of the product, the effects of heat or moisture on the product that are outside the product specifications
• damage, scratches or wear
• unauthorised changes, opening the housing, interventions or repairs
• damage from other devices, force majeure or transport

For smooth processing in a guarantee claim (complaint), we ask you to observe the following points:

1. Request an RMA number for the return shipment (Intenso return document). It can be obtained on the homepage, by e-mail or via the service hotline.

Email (technical support): [e-mail]

Email (RMA number): [e-mail]

Internet: www.intenso-international.de

Phone (technical support): +49 (0) 4441 - 999 111 (weekdays 9am - 4.30pm)

1. After a review and release, you will receive the corresponding Intenso return document within three workdays (by e-mail or fax). This document is valid for 14 days and authorises you to send the product back. We do not grant any entitlements by accepting the product. They only come about after completion of a final assessment of the complaint.
2. If the product subject to complaint is no longer in our product range, we will offer you a comparable article as a replacement product. If you are not in agreement with the replacement product, then we ask you to process the complaint via the sales outlet from where you originally purchased the product.
3. Important: Pack the product including the copy of the sales receipt and all the accessories in a way that is safe to transport. The RMA number must be clearly visible on the package. The package must have sufficient postage. Intenso International GmbH only accepts return shipments that comply with all these conditions.
4. A return shipment of foreign articles that were sent in by mistake is not possible.
5. The processing time for complaints can be up to four weeks.
6. Please send the package to the following address of the guarantor

INTENSO INTERNATIONAL GMBH I Service Center (your RMA number)

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action (ON/OFF) 5 1 2 3 4

Commande

1. Touches de function (ON/OFF)

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WAARSCHUWING! Heet oppervlak!

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1 Intenso Powerbank XC10000 Cable de carga de USB-C a USB-A
3 Instrucciones

n (ON/OFF) 5 1 2 3 4

Manejo

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MANUAL DE INSTRUÇÕES

Índice

Visão geral

Material fornecido

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1 Intenso Powerbank XC10000 Cabo de carregamento USB-C para USB-A

3 Manual

Cão (ON/OFF) 5 1 2 3 4

Operação

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1 Intenso Powerbank XC10000 Nabíjecí kabel USB-C na USB-A

3 Návod

Prohlášení o shodě

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1 Intenso Powerbank XC10000 USB-C za USB kabel za punjenje USB-A

3 Upute

Izjava o sukladnosti

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jny (ON/OFF) 5 1 2 3 4

Obstuga

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o (ON/OFF) 5 1 2 3 4

Obsluha

Warning sign depicting steam rising inside a triangle, indicating caution or hazard symbol

Simple line drawing of a mechanical component with a downward arrow and a numbered label (2) below it.

	LED lámpa
Energia % LED 1 LED 2 LED 3 LED 4
1% - 25%	●	○	○	○
26% - 50%	●	●	○	○
51% - 75%	●	●	●	○
76% - 100%	●	●	●	●

Warning sign depicting steam rising inside a triangle, indicating caution or hazard

Simple line drawing of a mechanical component with a downward arrow and a numbered label (2) below it.

Warning sign depicting steam rising inside a triangle, indicating caution or hazard symbol