HWQ800T - Soundbar SAMSUNG - Free user manual and instructions

Name: HWQ800T
Brand: SAMSUNG
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Brand : SAMSUNG

Model : HWQ800T

Category : Soundbar

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Download the instructions for your Soundbar in PDF format for free! Find your manual HWQ800T - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. HWQ800T by SAMSUNG.

USER MANUAL HWQ800T SAMSUNG

HW-Q800T FULL MANUAL Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/registerENG - 2 SAFETY INFORMATION SAFETY WARNINGS TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE.

REFER SERVICING TO QUALIFIED SERVICE

PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN.This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.This symbol indicates that this product has included important literature concerning operation and maintenance.Class II product : This symbol indicates that it does not require a safety connection to electrical earth (ground).If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).AC voltage : This symbol indicates that the rated voltage marked with the symbol is AC voltage.DC voltage : This symbol indicates that the rated voltage marked with the symbol is DC voltage.Caution, Consult instructions for use : This symbol instructs the user to consult the user manual for further safety related information. WARNING

To reduce the risk of re or electric shock, do not expose this appliance to rain or moisture. CAUTION

TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.

This apparatus shall always be connected to a AC outlet with a protective grounding connection.

To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.

Do not expose this apparatus to dripping or splashing. Do not put objects lled with liquids, such as vases on the apparatus.

To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.ENG - 3 PRECAUTIONS

1. Ensure that the AC power supply in your

house complies with the power requirements listed on the identication sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on ampliers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.

2. During thunderstorms, disconnect the AC

plug from the wall outlet. Voltage peaks due to lightning could damage the unit.

3. Do not expose the unit to direct sunlight or

other heat sources. This could lead to overheating and cause the unit to malfunction.

4. Protect the product from moisture (i.e.

vases), and excess heat (e.g. a replace) or equipment creating strong magnetic or electric elds. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.

5. The battery used with this product contains

chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or re. Do not short circuit, disassemble, or overheat the battery. Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.ENG - 4 CONTENTS 01 Checking the Components 6 02 Product Overview 7 Front Panel / Top Panel of the Soundbar ------------------------- 7 Bottom Panel of the Soundbar ------------------------- 8 03 Using the Soundbar Remote Control 9 Inserting Batteries before using the Remote Control (AA batteries X 2) ------------------------- 9 How to Use the Remote Control

Using the Hidden Buttons (Buttons with more than one function)

Output specications for the different sound effect modes

Adjusting the Soundbar volume with a TV remote control ------------------------- 13 04 Connecting the Soundbar 14 Connecting the power and units

– Manually connecting the Subwoofer

– LED Indicator Lights on the Rear of Subwoofer

Connecting an SWA-9000S (Sold Separately) to your Soundbar

05 Using a wired connection to the TV 20 Method 1. Connecting with HDMI

– Connecting the TV that supports HDMI ARC (Audio Return Channel)

Method 2. Connecting using an Optical Cable

06 Using a wireless connection to the TV 23 Method 1. Connecting via Bluetooth

Method 2. Connecting via Wi-Fi

Method 2. Connecting using an Optical Cable

Conguring Amazon Alexa

For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.

For more information about the wallmount or rubber-foot, see pages 35~37.

Design, specications, and App screen are subject to change without prior notice.

The appearance of the accessories may differ slightly from the illustrations above.ENG - 7 02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Top Panel Position the product so that the SAMSUNG logo is located on the top.

(Multi Function) Button

In standby mode, press the (Multi Function) button to turn on the Soundbar.

Press the (Multi Function) button to change the input source.

Press the (Multi Function) button for 3 seconds to call Alexa. Say with the button pressed to enable voice recognition. (Volume) ButtonAdjusts the volume. (Mic On/Off) ButtonPress the button to turn the microphone on or off. Display Displays the product’s status and current mode. D.IN HDMI Wi-Fi BT

When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.

When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.

If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV speaker to External Speaker.ENG - 8 Bottom Panel of the Soundbar

(OPTICAL)SERVICEDC 19VHDMINETWORK ID SET

DIGITAL AUDIO IN (OPTICAL) Connect to the digital (optical) output of an external device. (See page 27)

SERVICE Connect a USB storage device to upgrade the product's software.

DC 19V (Power Supply In) Connect the AC/DC power adapter. (See page 14)

NETWORK Press to connect to a wireless network (Wi-Fi) via the SmartThings app.

ID SET Press to connect the Soundbar to surround speakers and a subwoofer wirelessly. (The surround speaker is sold separately.)

HDMI Inputs digital video and audio signals simultaneously using an HDMI cable. Connect to the HDMI output of an external device. (See page 26)

When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug. Do not pull the cable.

Do not connect this unit or other components to an AC outlet until all connections between components are complete.ENG - 9

03 USING THE SOUNDBAR REMOTE

CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the back cover back into position. How to Use the Remote Control VOL WOOFERSOUNDBARSOUND MODE PAIR

Power VOL WOOFER SOUND MODE PAIR Turns the Soundbar on and off.

Auto Power Down Function The unit turns off automatically in the following situations: – In D.IN / HDMI / Wi-Fi / BT mode if there is no audio signal for 18 minutes.

VOL WOOFER SOUND MODE PAIR Source Press to select a source connected to the Soundbar.

Mute VOL WOOFER SOUND MODE PAIR Press the (Mute) button to mute the sound. Press it again to unmute the sound.ENG - 10

GAME PRO Provides stereoscopic sound to immerse you in the action while gaming.

ADAPTIVE SOUND Analyzes the content in real time and automatically provides the optimal sound eld based on the characteristics of the content.

VOL WOOFER SOUND MODE PAIR Bluetooth PAIR Switch the Soundbar to Bluetooth pairing mode. Press the button and wait for the “BT PAIRING” screen to connect to a new Bluetooth device.

Play / Pause VOL WOOFER SOUNDMODEPAIR You can also play or pause music by pressing the button.

VOL WOOFER SOUND MODE PAIR Up/Down/ Left/Right Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/Left/Right on the button to select or set functions.

Music Skip Press the Right button to select the next music le. Press the Left button to select the previous music le.

ID SET Use this option when the Subwoofer or Surround Speakers are not connected or need reconnection. While powered off, press and hold the Up button for 5 seconds to perform ID SET. (See page 16.)ENG - 11

Sound Control VOL WOOFER SOUND MODE PAIR When pressed, the setting items such as TREBLE, BASS, SYNC, CENTER LEVEL, FRONT TOP LEVEL, and VIRTUAL ON/OFF are displayed in sequence. The desired item can be adjusted using the Up/Down buttons. – To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons. – Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.) – To control the volume of the each speaker select CENTER LEVEL, or FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons. – If the video on the TV and audio from the Soundbar are not synchronised, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. – SYNC is only supported for some functions. – If Surround Speakers are connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range. – The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down buttons.

VOL WOOFER SOUNDMODEPAIR WOOFER (BASS) LEVEL SOUND MODE VOL WOOFER SOUNDBAR SOUND MODE VOL WOOFER SOUNDBAR SOUND MODE VOL WOOFER SOUNDBAR SOUND MODE VOL WOOFER SOUNDBAR Push the button up or down to adjust the level of the woofer (bass) to -12 or between -6 to +6. To set the woofer (bass) volume level to 0 (Default), press the button.

Mute Press the VOL button to mute the sound. Press it again to unmute the sound.ENG - 12 Using the Hidden Buttons (Buttons with more than one function) Hidden Button Reference page Remote Control Button Function WOOFER (Up) TV remote control On/Off (Standby) page 13 Up ID SET page 16 (Sound Control) 7 Band EQ page 11 Outputspecicationsforthedifferentsoundeffectmodes Effect Input Output With Subwoofer Only With Subwoofer & Wireless Rear Speaker Kit STANDARD

For input sources Dolby Atmos and DTS:X, the effect modes that can be selected using the SOUND MODE button will not be available. (See above for the effect modes.)

When the input source is Dolby Atmos®, the Subwoofer-only setup provides 3.1.2 channel audio, while the Subwoofer & Wireless Rear Speaker Kit setup provides 5.1.2 channel audio.

The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit or the Subwoofer, contact the vendor you purchased the Soundbar from.

The Surround Speakers will not produce sounds for 2 channel output while STANDARD mode is in use. To enable sound for the Surround Speakers, change the effect mode to SURROUND.ENG - 13 Adjusting the Soundbar volume with a TV remote control Adjust the Soundbar volume using the TV’s remote control.

This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.

Set the TV speaker to External Speaker to use this function.

2. Push up and hold the WOOFER button for 5 seconds.

Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “SAMSUNG-TV REMOTE” (Default mode), “OFF-TV REMOTE”, “ALL-TV REMOTE”. Remote Control Button Display Status SOUND MODE VOL WOOFERSOUNDBAR 5 Sec (Default mode) SAMSUNG-TV REMOTE Enable a Samsung TV’s IR remote control. SOUND MODE VOL WOOFERSOUNDBAR 5 Sec OFF-TV REMOTE Disable the TV remote control. SOUND MODE VOL WOOFERSOUNDBAR 5 Sec ALL-TV REMOTE Enable a third-party TV’s IR remote control.ENG - 14

04 CONNECTING THE SOUNDBAR

Connecting the power and units Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order:

For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

1. Connect the Power cord to the Subwoofer.

POWER Rear of Subwoofer Power Cord

2. First connect the power cable to the AC/DC adapter.

Connect the AC/DC adapter (with the power cable) to the Soundbar.

DIGITAL AUDIO IN (OPTICAL)SERVICEDC 19V

(OPTICAL) SERVICE DC 19V

3. Connect power to the Soundbar and Subwoofer. The Subwoofer is automatically connected when

the Soundbar is turned on. Blue is OnENG - 15 NOTES

Connect the Subwoofer power before connecting to the Soundbar. The Subwoofer will be automatically connected when turning on the Soundbar.

If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.

Make sure to rest the AC/DC Adapter at on a table or the oor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction. Manually connecting the Subwoofer Before performing the manual connection procedure below:

Check whether the power cables for the Soundbar and subwoofer are connected properly.

Make sure that the Soundbar is turned off.

1. Turn off the Soundbar main.

2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.

The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 5 Sec Rear of Subwoofer Rear of Subwoofer Blinking blue fastENG - 16

3. Press the Up button on the remote control for 5 seconds.

The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.

The Soundbar will automatically power on when ID SET is complete. ID SET SOUND MODE PAIR 5 Sec

4. Check if the LINK LED is solid blue (connection complete).

Blue is On The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.ENG - 17 LED Indicator Lights on the Rear of Subwoofer LED Status Description Resolution Blue

Successfully connected (normal operation)

Blinking Recovering the connection Check if the power cable attached to the main Soundbar unit is connected properly or wait about 5 minutes. If blinking persists, try manually connecting the subwoofer. See page 15. Red

Standby (with the Soundbar main unit turned off) Check if the power cable attached to the main Soundbar unit is connected properly. Connection failed Connect again. See the instructions for manual connection on page 15. Red and blue Blinking Malfunction See the contact information for the Samsung Service Centre in this manual. NOTES

If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.

If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.

The maximum transmission distance of the main unit’s wireless signal is about 10 m, but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal. CAUTION

Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.

For optimal listening performance, make sure that the area around the wireless subwoofer and the Wireless Receiver Module (sold separately) is clear of any obstructions.ENG - 18 Connecting an SWA-9000S (Sold Separately) to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-9000S, sold separately) to your Soundbar.

1. Connect the Wireless Receiver Module to 2 Surround Speakers.

– The speaker cables are colour coded. SURROUND-LEFTID SET

2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.

The LINK LED indicator (blue) on the Wireless Receiver Module should be blinking. If the indicator does not blink, use a narrow pin to press and hold the ID SET button for 5 seconds or longer. See the SWA-9000S user guide for more details. ID SET

3. Press the Up button on the remote control for 5 seconds.

The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.

The Soundbar will automatically power on when ID SET is complete. ID SET SOUNDMODE PAIR5 Sec CAUTION

If your Soundbar was playing music when it connects to the SWA-9000S, you may hear some stuttering from the woofer as the connection nalises.

4. Check if the LINK LED is solid blue (connection complete).

STANDBY LINK STANDBY LINK Blue is On The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Receiver Module.

5. If the SWA-9000S is not connected, repeat the procedure from Step 2.ENG - 20

05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION

When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.

To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not be output.
Be sure to use the cable with the premium HDMI certication logo. In addition, make sure that the cable is a certied Type A, high-speed HDMI Ethernet cable. (HIGH SPEED HDMI CABLE WITH ETHERNET) Connecting the TV that supports HDMI ARC (Audio Return Channel) HDMI IN(ARC)HDMI TO TV(eARC/ARC) SERVICEDC 19V Connect to the HDMI IN (ARC) port of your TV.HDMI CableBottom of the SoundbarConnect to the HDMI TO TV (eARC/ARC) port of the Soundbar main unit.Top of the Soundbar TV ARC

1. With the Soundbar and TV turned off, connect the HDMI cable as shown in the gure.2. Turn on the Soundbar and TV.

3. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV

When the TV sound is not output, press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and TV sound is played.

When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard.ENG - 21

To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g. Samsung TV : Home ( ) → Settings ( ) → Sound → Expert Settings → HDMI-eARC Mode (Auto))

If “TV ARC” does not appear in the display window of the Soundbar main unit, conrm that the HDMI cable is connected to the correct port.

Use the volume buttons on the TV’s remote control to change the volume on the Soundbar. NOTES

When you connect the TV that supports the HDMI ARC (Audio Return Channel) to the Soundbar with an HDMI cable, you can transmit the digital video and audio data without connecting a separate optical cable.

We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 14 mm.

This function is not available if the HDMI cable does not support ARC.

When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.) Method 2. Connecting using an Optical Cable Pre-connection Checklist

When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.

When you use an optical cable and the terminals have covers, be sure to remove the covers. Bottom of the Soundbar OPTICAL OUT DIGITAL AUDIO IN (OPTICAL) SERVICEDC 19V D.IN Optical Cable (not supplied)Top of the SoundbarENG - 22

1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the

Soundbar and the OPTICAL output port on the TV with the optical cable (not supplied), as shown in the gure.

2. Turn on the Soundbar and TV.

3. Press the (Multi Function) button at the top of the Soundbar or the (Source) button on the

remote control to select the “D.IN” mode.

4. The TV sound is output from the Soundbar.

Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu. D.IN TV menu

Optical Cable (not supplied) HDMI Cable

TV menu example: TV series name + [AV] Soundbar series name (HDMI) NOTES

It can operate according to the Codec supported by TV.

This function is supported only when the HDMI Cable or Optical Cable (not supplied) is connected.

This function is available in Samsung TVs released in 2020 and some Soundbar models.ENG - 23 06 USING A WIRELESS CONNECTION TO THE TV Method 1. Connecting via Bluetooth When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

Only one Samsung TV can be connected at a time.

Samsung TV that supports Bluetooth can be connected. Check the specications of your TV.

Top of the Soundbar BT PAIRING 5 Sec SOUND MODE PAIR The initial connection

1. Press the PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.

(OR) a. Press the (Multi Function) button on the top panel and then select “BT”. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. b. When “BT READY” appears, press and hold the (Mic On/Off) button on the top panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.

3. Select “[AV] Samsung Soundbar Q800T” from the list on TV’s screen.

An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.

When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.

4. You can now hear Samsung TV sound from the Soundbar.

After you have connected the Soundbar to your Samsung TV the rst time, use the “BT READY” mode to reconnect.ENG - 24 If the device fails to connect

If you have an existing Soundbar (e.g., [AV] Samsung Soundbar Q800T) on the list of speakers on the Samsung TV, delete it.

Then repeat steps 1 through 3. Disconnecting the Soundbar from the Samsung TV Press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the mode other than “BT”.

Disconnecting takes time because the Samsung TV must receive a response from the Soundbar. (The time required may differ, depending on the Samsung TV model.) What is the difference between BT READY and BT PAIRING?

BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.

BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.) Notes on Bluetooth connection

Locate a new device within 1 m to connect via Bluetooth communication.

If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

The Soundbar automatically turns off after 18 minutes in the Ready state.

The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances: – If there is a strong electrical eld around the Soundbar. – If several Bluetooth devices are simultaneously paired with the Soundbar. – If the Bluetooth device is turned off, not in place, or malfunctions.

Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.ENG - 25 Method 2. Connecting via Wi-Fi Pre-connection Checklist

Wi-Fi connection is available only on Samsung TV.

Check whether the wireless router (Wi-Fi) is turned on and the TV is connected to the router.

The TV and Soundbar must be connected to the same wireless network (Wi-Fi).

If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar. Contact your Internet service provider for details.

Because the menus may differ depending on the year of manufacture, refer to your TV manual.

To connect the TV to the Soundbar via Wi-Fi, connect the Soundbar to the wireless router rst. See page 31, for details on how to establish a Wi-Fi connection.

1. For more information about Wi-Fi connection to the Soundbar, see page 31, “Method 2.

Connecting via Wi-Fi (Wireless Network)”.

2. Change the input source of the TV by using the Audio menu to Soundbar.

Samsung TVs released in 2017 or later Home ( ) Settings ( ) Sound Sound Output [AV] Samsung Soundbar Q800T (Wi-Fi)ENG - 26

07 CONNECTING AN EXTERNAL DEVICE

Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist

Dolby Atmos® and DTS:X are supported in HDMI mode only.

If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.

1. Use an HDMI cable to connect the HDMI OUT port on the external device and the HDMI port on the

bottom of the Soundbar.

2. Use an HDMI cable to connect the HDMI IN port of the TV and the HDMI TO TV (eARC/ARC) port on

the bottom of the Soundbar.

3. Turn on the Soundbar, TV, and the external device.

4. Press the (Multi Function) button on the top of the Soundbar or the (Source) button on the

remote control to select “HDMI” mode.

5. The Soundbar display indicates that “HDMI” mode is currently selected and the Soundbar will start

playing sounds.ENG - 27 NOTES

When you use Dolby Atmos®: If the input source is Dolby Atmos®, 5.1.2 channels are outputted. When Dolby Atmos® is active, the Soundbar’s sound effect modes controlled by the SOUND MODE button are not available.

When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display.

ConguringDolbyAtmos®onyourBDplayerorotherdevice. Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed). Method 2. Connecting using an Optical Cable OPTICAL OUT DIGITAL AUDIO IN (OPTICAL) SERVICE Bottom of the Soundbar Optical Cable (not supplied) Top of the Soundbar BD / DVD player / Set-top box / Game console D.IN

1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar

main and the OPTICAL OUT port on the external device.

2. Turn on the Soundbar and external device.

3. To select “D.IN” mode, press the (Multi Function) button on the top of the Soundbar or the

(Source) button on the remote control.

4. Your Soundbar will play sounds from the external device.ENG - 28

08 CONNECTING A MOBILE DEVICE

Method 1. Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically turns on.

Top of the Soundbar BT PAIRING 5 Sec SOUND MODE PAIR Mobile device The initial connection

When connecting to a new Bluetooth device, make sure the device is within 1 m distance.

1. Press the PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.

2. On your device, select “[AV] Samsung Soundbar Q800T” from the list that appears.

When the Soundbar is connected to the Mobile device, [Mobile Device Name] → “BT” appears in the front display.

3. Play music les from the device connected via Bluetooth through the Soundbar.

After you have connected the Soundbar to your mobile device the rst time, use the “BT READY” mode to reconnect. If the device fails to connect

If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q800T”) in the list of speakers on the Mobile device, delete it.

Repeat steps 1 and 2.ENG - 29 What is the difference between BT READY and BT PAIRING?

BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.

BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.) Notes on Bluetooth connection

Locate a new device within 1 m to connect via Bluetooth communication.

If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

The Soundbar automatically turns off after 18 minutes in the Ready state.

The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances: – If there is a strong electrical eld around the Soundbar. – If several Bluetooth devices are simultaneously paired with the Soundbar. – If the Bluetooth device is turned off, not in place, or malfunctions.

Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

The Soundbar supports SBC data (44.1kHz, 48kHz).

Connect only to a Bluetooth device that supports the A2DP (AV) function.

You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function.

When connecting the Soundbar to a Bluetooth device, place them as close to each other as possible.

The farther the Soundbar and Bluetooth device are from each other, the lower the sound quality will become. The Bluetooth connection may break when the devices are out of the effective range.

The Bluetooth connection may not function as intended in areas with poor reception.

A Bluetooth device may experience noise or malfunction under in the following conditions: – When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar – In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur. – When exposed to radio interferences by other products operating on the same frequency ranges, such as medical equipment, microwave ovens, and wireless LAN devices. – Obstacles such as doors and walls may still impact the sound quality even when the devices are within the effective range.ENG - 30

Note that your Soundbar cannot be paired with other Bluetooth devices while using the Bluetooth option.

This wireless device may cause electrical interference during operation. Disconnecting the Bluetooth device from a Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s user manual.

The Soundbar will be disconnected.

When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display. Disconnecting the Soundbar from the Bluetooth device Press the (Multi Function) button on the top of the Soundbar or the (Source) button on the remote control to switch the mode from “BT”.

Disconnecting takes time because the Bluetooth device must receive a response from the Soundbar. (Disconnection time may differ, depending on the Bluetooth device)

When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display “BT DISCONNECTED” on the front display.ENG - 31 Method 2. Connecting via Wi-Fi (Wireless Network) To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required. The initial connection

1. Install and launch the SmartThings app from your mobile device (smartphone or tablet).

2. On the app, follow the screen instructions to add the Soundbar.

The automatic pop-up (the second screenshot below) may not show on some devices. If the pop-up window does not appear, press “ ” on the Home screen. The Soundbar is added to the app. Launch App Add deviceAuto pop-up SmartThings AppENG - 32 ConguringAmazonAlexa

Amazon Alexa is a service provided by Amazon.

This service is available only in some languages but not in other countries or regions. Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances. To use Amazon Alexa, an Amazon account is required to connect the Soundbar over the network.

1. Install the SmartThings app on your mobile device and then launch it.

2. Enter the Alexa account by following the instructions on the app and then log in the service.

Press the (Multi Function) button for 3 seconds to call Alexa. Say with the button pressed to enable voice recognition.ENG - 33 Use voice commands to control the Soundbar Trigger + Command Things to try Example of what to say Volume control "Alexa, turn up the volume." “Alexa, turn down the volume” Listening to streaming content from Amazon Music "Alexa,playsomejazzmusic" Playback control "Alexa, play next song." “Alexa, stop the music.” “Alexa, what is this song?” Weather information "Alexa, what’s the weather?" Timer scheduling “Alexa, set a timer for 10 minutes.”ENG - 34 Using the Tap Sound Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar.

This function may not be supported, depending on the mobile device.

This function is only compatible with Samsung mobile devices with Android 8.1 or later. Mobile device SmartThings App Top of the Soundbar

1. Turn on the Tap Sound function on your mobile device.

For details on how to turn on the function, refer to “Setting the Tap Sound function” below.

2. Tap the Soundbar with the mobile device. Select “Start now” in the displayed message window.

A connection is established between the mobile device and Soundbar via Bluetooth.

3. Play the sound of content on the mobile device through the Soundbar.

This function connects a mobile device to the Soundbar via Bluetooth by detecting vibration that occurs when the device touches the Soundbar.

Make sure the mobile device does not tap a sharp corner of the Soundbar. The Soundbar or mobile device may become scratched or damaged.

It is recommended that the mobile device be covered with a case. Lightly tap the wide area in the upper portion of the Soundbar, without using excessive force.

To use this function, update the SmartThings app to the latest version. The function may not be supported, depending on the app version. Setting the Tap Sound function Use the SmartThings app to turn on the Tap View, Tap Sound function.

1. On the mobile device, run the SmartThings app.

2. Select ( → ) in the SmartThings app screen displayed on the mobile device.

3. Set “Tap View, Tap Sound” to On to allow the function to work when a mobile device moves close to

the Soundbar. The function is turned on. NOTES

When the mobile device is in power-saving mode, the Tap Sound function does not work.

The Tap Sound function may not work if there are devices near the Soundbar that cause radio interference such as electric devices. Make sure devices that may cause radio interference are placed at a sufcient distance away from the Soundbar.ENG - 35 09 INSTALLING THE WALL MOUNT Installation Precautions

Install on a vertical wall only.

Do not install in a place with high temperature or humidity.

Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.

Purchase and use the xing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, x the support screws into wall studs.

Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on. – Diameter: M5 – Length: 35 mm or longer recommended.

Connect cables from the unit to external devices before you install the Soundbar on the wall.

Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock. Wallmount Components Wall Mount Guide x 2 (M4 x L10) x 2 Holder-Screw Screw x 2 Bracket-Wall Mount

1. Place the Wall Mount Guide against the wall

The Wall Mount Guide must be level.

If your TV is mounted on the wall, install the Soundbar at least 5 cm below the TV. 5 cm or moreENG - 36

2. Align the Wall Mount Guide’s Centre Line

with the centre of your TV (if you are mounting the Soundbar below your TV), and then x the Wall Mount Guide to the wall using tape.

If you are not mounting below a TV, place the Centre Line in the centre of the installation area. Centre Line

3. Push a pen tip or sharpened pencil tip

through the centre of the A-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.

4. Using an appropriately sized drill bit, drill a

hole in the wall at each marking.

If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use.

5. Push a screw (not supplied) through each

Holder-Screw, and then screw each screw rmly into a support screw hole.

6. Install the 2 Bracket-Wall Mounts in the

correct orientation on the bottom of the Soundbar using 2 Screws.

When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar. Rear of Soundbar Right end of SoundbarENG - 37

7. Install the Soundbar with the attached

Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall.

8. Slide the Soundbar down as shown below so

that the Bracket-Wall Mounts rest securely on the Holder-Screws.

Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws. 10 INSTALLING THE SOUNDBAR

STAND Component x 4 Rubber-Foot To install, attach the Rubber-Feet to the bottom of the Soundbar before placing it in position above the TV stand. Make sure you attach the Rubber-Feet so they do not lie outside the edges of the TV stand. Refer to the gure below. Rubber-FootENG - 38 Place the Soundbar on a TV stand. Microphone As illustrated in the image, align the centre of the Soundbar with the centre of the TV, carefully place the Soundbar onto the TV stand. At this time, place the microphone at the front of the stand not to interfere with voice recognition.

Make sure the Soundbar is placed on a at and solid surface.

Insufcient gap from the TV may cause voice recognition and acoustic problems. 11 SOFTWARE UPDATE Auto Update When the Soundbar is connected to the Internet, software updates automatically occur even when the Soundbar is turned off.

To use the Auto Update function, the Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be terminated if the Soundbar’s power cord is disconnected or the power is cut off. If the power is cut off, when the power comes back on or you reconnect the power cord, turn on the Soundbar, and then reconnect it to the Internet. USB Update

(OPTICAL) SERVICE DC 19V Bottom of the Soundbar Micro USB to USB adapter Cable (not supplied) Samsung may offer updates for the Soundbar’s systemrmwareinthefuture. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update rmware to the SERVICE port of the Soundbar.ENG - 39

1. Go to the Samsung website

(www.samsung.com) → search for the model name from the customer support menu option.

For more information about update, refer to Upgrade Guide.

2. Download the upgrade le (USB type).

4. Store the created folder in a USB and then

connect it to the Soundbar.

5. Turn on the Soundbar. Then the product is

updated within 3 minutes with displaying the message, “UPDATE”.

During update, do not turn it off or remove the USB.

If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.

When the latest version is installed, no update is performed.

Depending on the USB type, update may not be supported. Initialisation INIT Top of the Soundbar With the Soundbar on, press the (Volume) buttons on the body at the same time for at least 5 seconds. “INIT” appears on the display and then the Soundbar is initialised. CAUTION

All the settings of the Soundbar are initialised. Be sure to perform this only when initialisation is required.ENG - 40 12 TROUBLESHOOTING Before seeking assistance, check the following. In case the power is not turned on ; Check whether the power cord of the Soundbar is correctly inserted into the outlet. In case the functions do not work properly ; After removing the power cord, insert it again. ; Remote the power cord from the external device and try again. ; If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power. (See page 9.) In case the remote control does not work ; Operate the remote control noting the Soundbar closely. ; Replace the batteries with new ones. In case the Soundbar sound is not output ; The volume of the Soundbar is too low or muted. Adjust the volume. ; When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. ; For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Settings ( ) → Sound → Sound Output → Select Soundbar) ; The cable connection to the Soundbar may not be loose. Remove the cable and connect again. ; Remove the power cord completely, reconnect, and turn the power on. ; Initialise the product and try again. (See page 39.) In case the sound of the Subwoofer speaker is not output ; Check whether the LED indicator on the rear of the Subwoofer is on in blue. Reconnect the Soundbar and Subwoofer if the indicator is blinking in blue or turned red. (See page 15.) ; You may experience an issue if there is an obstacle between the Soundbar and Subwoofer. Move devices to an area away from obstacles. ; Other devices sending radio frequency signals in proximity may interrupt the connection. Keep your speaker away from such devices. ; Remove and reconnect the power plug. The Subwoofer volume is too low ; The original volume of the content you are playing may be low. Try adjusting the Subwoofer level. (See page 11.) ; Bring the Subwoofer speaker closer to you.ENG - 41 In case the TV is not connected via HDMI TO TV (eARC/ARC) ; Check whether the HDMI cable is correctly connected to the ARC terminal. (See page20.) ; Connection may not be possible due to the connected external device (set-top box, game machine, etc.). Directly connect the Soundbar. ; HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Settings ( ) → General

External Device Manager → Anynet+ (HDMI-CEC) ON) ; To connect with eARC, the eARC function in the TV menu should be set to On. (Samsung TV: Home ( ) → Settings ( )

Sound → Expert Settings → HDMI-eARC Mode (Auto)) There is no sound in when connecting to the TV in HDMI TO TV (eARC/ARC) mode ; Your device is unable to play the input signal. Change the TV’s audio output to PCM or Dolby Digital. (For a Samsung TV: Home ( ) → Settings ( ) → Sound → Expert Settings → Digital Output Audio Format) In case Bluetooth connection is not possible ; When connecting a new device, switch to “BT PAIRING” for connection. (Press the PAIR button on the remote control or press the (Mic On/Off) button on the body for at least 5 seconds.) ; If the Soundbar is connected to another device, disconnect that device rst to switch the device. ; Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Settings ( )

Sound → Sound Output → Bluetooth Speaker List) ; The automatic TV connection may be disabled. While the Soundbar is in “BT READY”, press and hold the p button on the Soundbar remote control for 5 seconds to select ON-TV CONNECT. If you see OFF-TV CONNECT, press and hold p button again for 5 seconds to switch the selection. ; Remove and reconnect the power plug, then try again. ; Initialise the product and try again. (See page 39.) In case Bluetooth sound breaking occurs ; Sounds may be breaking due to interference by radio frequency or electronic devices nearby. Keep such devices away from the Soundbar to avoid radio interference. Example: microwave ovens. ; Because the device to connect is far away from the Soundbar, sound breaking may occur. Move the device near the Soundbar. ; If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, sound breaking may occur. Check the installation environment and conditions for use. In case Wi-Fi connection is not possible ; Check whether your wireless router is on. ; Turn off the router, turn it back on, and then try again. ; When the signal of the wireless router is too weak, connection may not be possible. Move the router near the Soundbar or adjust the installed position with no obstacles. ; If your wireless router is new, you will need to recongure the speaker’s network settings.ENG - 42 In case Alexa does not respond When the microphone is turned off or its reception is poor ; Press the (Mic On/Off) button at the top of the Soundbar to enable the microphone. ; Voice recognition may be unavailable due to ambient noise. Reduce the noise and try again. When the network is disconnected ; The network may be unavailable. Recongure the network. (See page 31) WhenAlexaisnotconguredcorrectly ; Using the SmartThings app, recongure Alexa. (See page 32) ; Check the Alexa supported countries at the Amazon website. The service is unavailable in those countries. In case the Soundbar is not turned on as soon as the TV is turned on ; When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV. 13 LICENCE Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, Dolby Audio, Dolby Digital Plus, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, and the DTS:X logo are registered trademarks and/or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved. The terms HDMI and HDMI High-Denition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

The Spotify Software is subject to third party licenses found here : www.spotify.com/connect/third-party- licenses.

For more information about Spotify Connect, please visit www.spotify.com/ connectENG - 43 14 OPEN SOURCE LICENCE NOTICE To send inquiries and requests for questions regarding open sources, contact Samsung Open Source (http://opensource.samsung.com) 15 IMPORTANT NOTES ABOUT SERVICE

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.

An administration fee may be charged if either (a) an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read). (b) you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.ENG - 44

Wi-Fi max transmitter power 100mW at 2.4GHz – 2.4835GHz, 200mW at 5.15GHz – 5.25GHz, 100mW at 5.25GHz – 5.35GHz & 5.47GHz – 5.725GHz

SRD max transmitter power 25mW at 5.725GHz – 5.825GHzENG - 45 NOTES

Samsung Electronics Co., Ltd reserves the right to change the specications without notice.

Weight and dimensions are approximate. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. Overall Standby Power Consumption (W) 5.2W Wi-Fi Port deactivation method Press the ID SET button on the bottom panel of the Soundbar for 30 seconds to turn Wi-Fi On / Off. Bluetooth Port deactivation method Press the NETWORK button on the bottom panel of the Soundbar for 30 seconds to turn Bluetooth On / Off.

Hereby, Samsung, declares that this equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.samsung.com go to Support > Search Product Support and enter the model name. This equipment may be operated in all EU countries. The 5GHz WLAN(Wi-Fi or SRD) function of this equipment may only be operated indoors.ENG - 46 [Correct disposal of batteries in this product] (Applicable in countries with separate collection systems) This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system. Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government ofce, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specic regulatory obligations e.g. REACH, WEEE, Batteries, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/our-commitment/data/

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