SHE9503 - Ecouteur PHILIPS - Free user manual and instructions

USER MANUAL SHE9503 PHILIPS

Congratulations on your purchase and welcome to Philips! To fully benet

from the support that Philips offers, register your product at www.philips.

 Screw to attach upper stick to lower stick

 Floor nozzle joint

 Handheld vacuum cleaner

 Dust compartment release button

 Small nozzle release button

 Handheld vacuum cleaner release button

 Exhaust air openings

 Filter holder with rattle mechanism

 Storage compartment

 Back support of charging base

Read this user manual carefully before you use the appliance and save it for

- Never suck up water or any other liquid. Never suck up ammable

substances and do not suck up ashes until they are cold.

- Never immerse the appliance, the charging base or the adapter in

water or any other liquid, nor rinse it under the tap.

- Check if the voltage indicated on the adapter corresponds to the local

mains voltage before you connect the appliance.

- Do not use the vacuum cleaner, the charging base or the adapter if it is

- If the adapter or charging base is damaged, always have it replaced with

one of the original type in order to avoid a hazard.

- The adapter contains a transformer. Do not cut off the adapter to

replace it with another plug, as this causes a hazardous situation.

- This appliance is not intended for use by persons (including children)

with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge, unless they have been given supervision or

instruction concerning use of the appliance by a person responsible for

- Children should be supervised to ensure that they do not play with the

- Remove the adapter from the wall socket before you clean the

- Only charge the vacuum cleaner with the adapter and charging base

supplied. During charging, the adapter feels warm to the touch. This is

- Always switch off the vacuum cleaner after use.

- The voltage on the contact strips in the charging base is low and

therefore not dangerous.

- Never block the exhaust air openings during vacuuming.

- Switch off the appliance when you charge it.

- Always use the vacuum cleaner with the lter unit assembled.



This Philips appliance complies with all standards regarding electromagnetic

elds (EMF). If handled properly and according to the instructions in this

user manual, the appliance is safe to use based on scientic evidence

1 Remove any protective foil or plastic from the appliance.

2 Attach the back support to the back of the charging base (‘click’).

Note: You only have to do this once. Never disassemble the back support from

 73 Place the upper stick on the lower stick (‘click’).

Note: Make sure that the recesses of the upper stick t exactly on the

projections of the lower stick.

Note: You only have to do this once. Never disassemble the upper stick from

4 Fasten the screw with a screwdriver or coin.

Charge the appliance for at least 7 hours before you use it for the rst

It takes approx. 7 hours to fully charge the appliance.

The operating time of the appliance varies. When the handheld vacuum

cleaner is fully charged, it has an operating time of 12 minutes when it

is used without the stick unit. When the fully charged handheld vacuum

cleaner is placed in the stick unit, it has an operating time of 11 minutes at

maximum speed and more than 20 minutes at normal speed.

1 Make sure the appliance is switched off.

2 Put the adapter of the charging base in the wall socket.

3 Place the handheld vacuum cleaner in the stick unit (‘click’).

4 Place the appliance on the charging base.

8, The charging light goes on to indicate that the appliance is charging.

Note: The charging light does not give any information about the battery

charge level of the vacuum cleaner.

, When the appliance is fully charged, the charging light goes out.

Note: You can leave the appliance on the charging base, even when it is fully

charged. Every 5 minutes, the charging light lights up for 3 seconds. This

indicates that the appliance is checking if the batteries are still fully charged.

Note: If you put the appliance on the charging base while it is switched on, the

appliance switches off automatically after 2 seconds.

If you are not going to use the appliance for a longer period of time,

remove the adapter from the wall socket to save energy.



You can use the stick unit to clean oors and carpets.

When you use the stick unit, always make sure the dust compartment

is attached to the handheld vacuum cleaner, to prevent damage to the

handheld vacuum cleaner.

1 Place the handheld vacuum cleaner properly in the stick unit (‘click’).

2 Press the on/off button to switch on the appliance.

, The appliance starts to operate at normal speed. Use this speed for

optimal operating time and minimal noise. The operating time at this

speed is more than 20 minutes.

- Press the MAX button if you want to operate the appliance at

maximum speed. Use this speed for optimal cleaning performance. The

operating time at this speed is 11 minutes.

- If you want to switch back to normal speed, press the MAX button

Note: During use, the ‘brush blocked’ light may ash red to indicate that the

roller brush is blocked. If this happens, you have to remove the item that is

blocking the brush or clean the brush (see chapter ‘Cleaning’).

 93 If you want to leave the appliance alone for a while or if you want to

remove the handheld vacuum cleaner from the stick unit during use,

you can use the parking position. Push the stick towards the oor

nozzle into the parking position.

4 After use, press the on/off button to switch off the appliance.



You can use the handheld vacuum cleaner without the stick unit to vacuum

small and hard-to-reach areas, like tables, furniture, car seats etc.

When the handheld vacuum cleaner is fully charged, it has an operating

1 If the handheld vacuum cleaner is attached to the stick unit, switch

off the handheld vacuum cleaner before you remove it from the stick

Note: If you remove the handheld vacuum cleaner when the appliance is

switched on at normal speed, the handheld vacuum cleaner operates at

reduced power. To make sure the handheld vacuum cleaner operates at full

power, switch it off and back on again.

2 Press the handheld vacuum cleaner release button (1) and remove

the handheld vacuum cleaner from the stick unit (2).

3 Press the on/off button to switch on the appliance.

4 After use, press the on/off button again to switch off the appliance.

Make sure you switch off the handheld vacuum cleaner before you

put it back into the stick unit

Note: If you put the handheld vacuum cleaner back into the stick unit

when it is still switched on, the roller brush does not work and the cleaning

performance is not optimal. To make the roller brush operate, switch off the

appliance and switch it back on again.

The appliance comes with the following accessories:

- a crevice tool to vacuum corners or narrow gaps.

- a brush tool to clean delicate surfaces.

1 Take the accessory you want to use from the storage compartment

of the charging base.

2 Attach the accessory to the small nozzle.

Always remove the adapter from the wall socket before you clean the

1 Clean the outside of the handheld vacuum cleaner, the outside of the

stick unit and the outside of the charging base with a damp cloth.

2 For information on how to empty and clean the dust compartment

and how to clean the lter unit, follow the instructions in

sections ‘Emptying and cleaning the dust compartment’ and ‘Cleaning

the lter unit’ below.



Make sure you empty and clean the dust compartment regularly.

You can empty the dust compartment quickly in the following way:

1 Press the nozzle release button (1) and take the detachable nozzle

off the appliance (2).

2 Shake the contents of the dust compartment into a dustbin.

3 First attach the bottom of the dust compartment and then push the

top of the dust compartment towards the appliance until it locks

into place (‘click’).

You can empty and clean the dust compartment thoroughly in the

1 Hold the appliance over a dustbin, press the dust compartment

release button (1) and remove the dust compartment (2).

 112 Remove the lter unit from the dust compartment.

3 Shake the dust compartment with your free hand to empty the

contents into a dustbin.

4 If necessary, clean the dust compartment with a damp cloth.

5 If necessary, clean the lter unit. See section ‘Cleaning the lter unit’

6 Put the lter unit back into the dust compartment.

7 To reattach the dust compartment, align the slot on the dust

compartment with the projection on the appliance. First attach the

bottom of the dust compartment (1) and then push the top of the

dust compartment towards the appliance (2) until it locks into place



Make sure you clean the lter unit regularly.

You can clean the lter unit quickly in the following way:

1 Hold the appliance over a dustbin, press the dust compartment

release button (1) and remove the dust compartment (2).

2 Turn the rattle inside the lter holder a few times.

, The rattle loosens the dust from the inner lter.

123 To reattach the dust compartment, align the slot on the dust

compartment with the projection on the appliance. First attach the

bottom of the dust compartment (1) and then push the top of the

dust compartment towards the appliance (2) until it locks into place

You can clean the lter unit thoroughly in the following way:

1 Hold the appliance over a dustbin, press the dust compartment

release button (1) and remove the dust compartment (2).

2 Remove the lter unit from the dust compartment.

3 Turn the outer lter clockwise (1) and remove it from the lter

4 Turn the inner lter clockwise (1) and remove it from the lter

5 Clean the inner lter and the outer lter with a brush or with a

normal vacuum cleaner if they are very dirty.

Note: If necessary you can clean the inner lter and the outer lter in cold or

lukewarm water. Dry the inner and outer lter thoroughly before you use the

 136 Place the inner lter back onto the lter holder (1) and turn it

anticlockwise to attach it (2).

7 Place the outer lter back onto the lter holder (1) and turn it

anticlockwise to attach it (2).

8 Put the lter unit back into the dust compartment.

Note: Make sure you insert the lter unit in the correct way.

9 To reattach the dust compartment, align the slot on the dust

compartment with the projection on the appliance. First attach the

bottom of the dust compartment (1) and then push the top of the

dust compartment towards the appliance (2) until it locks into place



The joint of the oor nozzle may get blocked by large dirt particles. Follow

the steps below to clean the joint.

1 Switch off the appliance.

142 Press the oor nozzle release button (1) to detach the stick from

the oor nozzle (2).

3 Remove the large dirt particles from the joint.

4 Place the stick back onto the oor nozzle (‘click’).



When the ‘brush blocked’ light starts to ash red, the roller brush is

blocked. If this happens, follow the steps below to clean the roller brush.

1 Switch off the appliance.

Tip: If the handheld vacuum cleaner is attached to the stick unit, press the

handheld vacuum cleaner release button (1) and remove the handheld

vacuum cleaner from the stick unit (2).

2 Turn the oor nozzle upside down.

3 Rotate the roller brush until the cutting groove faces you.

4 Use a pair of scissors to cut the hairs, threads etc. that have collected

around the roller brush.

5 Remove uff, hairs and other dirt from the roller brush.

Note: You can also remove the roller brush for easier cleaning.



1 Switch off the appliance.

2 Turn the oor nozzle upside down and open the retainer.

4 Remove uff, hairs and other dirt from the roller brush and the



1 First insert the end of the roller brush furthest from the retainer

into the nozzle, then insert the end of the roller brush closest to the

retainer into the nozzle.

2 Close the retainer (‘click’).

Note: If the roller brush is not properly inserted, you cannot close the retainer.

1 Put the accessories in the storage compartment of the charging base.

2 Push the stick towards the oor nozzle into the parking position.

163 You can store the appliance (handheld vacuum cleaner placed in the

stick unit) on the charging base.

We advise you to replace the inner lter and the outer lter after a

prolonged period of use or if you can no longer clean them properly.



1 Remove the lter unit from the dust compartment.

2 Turn the outer lter clockwise (1) and remove it from the lter

3 Turn the inner lter clockwise (1) and remove it from the lter

 174 Place a new inner lter on the lter holder (1) and turn it

anticlockwise to attach it (2).

5 Place a new outer lter on the lter holder (1) and turn it

anticlockwise to attach it (2).

6 Put the lter unit back into the dust compartment.

Note: Make sure you insert the lter unit in the correct way.

New inner lters are available under type number 4322 004 93471 .

Contact your Philips dealer.

- Do not throw away the appliance with the normal household waste

at the end of its life, but hand it in at an ofcial collection point for

recycling. By doing this, you help to preserve the environment.

18- The built-in rechargeable batteries contain substances that may

pollute the environment. Remove the batteries when you discard

the appliance. Do not throw away the batteries with the normal

household waste, but hand them in at an ofcial collection point. You

can also take the appliance to a Philips service centre. The staff of this

centre will remove the batteries for you and will dispose of them in an

environmentally safe way.



NiMH batteries may explode when exposed to high temperatures or

Only remove the rechargeable batteries if they are completely empty.

You can remove the rechargeable batteries in the following way.

1 Let the vacuum cleaner run until it stops.

2 Remove the panel with the exhaust air openings from the vacuum

cleaner with a screwdriver.

3 Undo the screws on the side of the vacuum cleaner.

4 Press the dust compartment release button and separate the two

5 Cut the wires connected to the rechargeable batteries one by one.

6 Remove the rechargeable batteries.

 19

If you need service or information or if you have a problem, please visit the

Philips website at or contact the Philips Consumer

Care Centre in your country (you nd its phone number in the worldwide

guarantee leaet). If there is no Consumer Care Centre in your country, go

to your local Philips dealer.

This chapter summarises the most common problems you could

encounter with your vacuum cleaner. Please read the different sections for

more details. If you are unable to solve the problem, please contact the

Philips Consumer Care Centre in your country.

The appliance does not

The batteries may be low. Recharge the batteries.

You may not have placed the appliance on the charging base properly. Place

the appliance on the charging base properly. The charging light goes on to

indicate that the appliance is charging.

You may not have put the adapter in the wall socket properly. Put the

adapter in the wall socket properly.

You have put the appliance on the charging base with the handheld vacuum

cleaner switched on. In this case the appliance switches off automatically

If you are using the stick unit, the contact points on the stick unit and/or

on the handheld vacuum cleaner may be dirty or may not make proper

contact. Wipe them clean with a dry cloth and then place the handheld

vacuum cleaner in the stick unit. Move the handheld vacuum cleaner slightly

to the left and right a few times until you hear a click.

Take the appliance to your dealer or a service centre authorised by Philips

The charging light does

Make sure that the adapter is inserted in the wall socket properly and that

the appliance is placed on the charging base properly.

The vacuum cleaner does

not vacuum properly.

The dust compartment may not be attached to the appliance properly.

Attach the dust compartment to the appliance properly.

The dust compartment may be full. Empty the dust compartment.

The lter unit may be clogged. Clean the inner lter and the outer lter

(see chapter ‘Cleaning’).

If you are using the stick unit, the contact points on the stick unit and/or

on the handheld vacuum cleaner may be dirty or may not make proper

contact. Wipe them clean with a dry cloth and make sure you hear a click

when you place the handheld vacuum cleaner in the stick unit.

The oor nozzle joint may be blocked by large dirt particles. Clean the

oor nozzle joint (see chapter ‘Cleaning’).

20Problem Solution

Dust escapes from the

The dust compartment may be full. Empty the dust compartment.

The dust compartment may not be attached to the appliance properly.

Attach the dust compartment to the appliance properly.

Perhaps the lter unit is not placed in the dust compartment properly.

Place the lter unit in the dust compartment properly.

The vacuum cleaner does

not work properly when

one of the accessories

The dust compartment may be full. Empty the dust compartment.

The accessory may be clogged. Remove the obstruction from the

The lter unit may be clogged. Clean the inner lter and the outer lter

(see chapter ‘Cleaning’).

The ‘brush blocked’ light

The roller brush is blocked. Clean the roller brush (see chapter ‘Cleaning’).

If you use the stick unit on soft, deep-pile carpet, the ‘brush blocked’ light

may also start to ash red, even though the roller brush is not blocked. In

this case, the suction power does not decrease and you can continue to

The appliance produces a

There are solid parts inside the dust compartment. Empty the dust

compartment and clean the lter unit (see chapter ‘Cleaning’).

The oor nozzle joint may be clogged. Clean the oor nozzle joint (see

chapter ‘Cleaning’).

The appliance does not

pick up dirt effectively.

The roller brush is clogged. Clean the roller brush (see chapter ‘Cleaning’).

2 Fermez la xation (clic).