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USER MANUAL 123282 AVIDSEN
4 - RETOUR PRODUIT - SAV
Motorised 720P WiFi IP camera
Motorised 720P WiFi IP camera
TABLE OF CONTENTS A - safety instructions
1 - operating precautions
2 - maintenance and cleaning
B - product description
1 - contents of the kit
1 - installing the camera
1 - ACCESS TO CAMERA CONFIGURATION
2 - ACCESS TO ALL THE SETTINGS
2.2 - SETTINGS 2.3 - SETTING UP A WIRELESS CONNECTION 2.4 - EXAMPLE: PROGRAMMING AN EMAIL ALERT TO BE SENT WHEN MOTION IS DETECTED
E - USING THE PRODUCT ON A SMARTPHONE
F - USING THE PRODUCT ON A COMPUTER VIA THE AVIDVIEW SOFTWARE
I - technical and legal information
1 - General characteristics
4 - PRODUCT RETURNS/AFTER-SALES SERVICE
5 - DECLARATION OF CONFORMITY
EN Motorised 720P WiFi IP camera
A - SAFETY INSTRUCTIONS
1 - OPERATING PRECAUTIONS • The cameras must not be installed where the lens filter may be vulnerable to scratching and dirt. • The camera is not designed for outside installation and should not be installed in locations that are subject to extremes of humidity or temperature. • Do not expose the lens to direct sunlight or any reflected light source. • Do not daisy-chain extension cords and/or multi-socket adapters. • Do not install near acidic chemicals, ammonia or sources of toxic gasses. • Do not unscrew the lens completely. • The installation and use of the camera must comply with local laws.
3 - RECYCLING This logo denotes that devices which are no longer in use must not be disposed of as household waste as they are likely to contain hazardous substances which are dangerous to both health and the environment. Return the equipment to your local distributor or use the recycling collection service provided by your local council.
2 - MAINTENANCE AND CLEANING
• Always unplug the product from the mains before carrying out any maintenance. • Never use abrasive or corrosive substances to clean the products. • Use a soft, slightly damp cloth. • Never use an aerosol to spray the product as this may damage the internal workings.
EN Motorised 720P WiFi IP camera
B - PRODUCT DESCRIPTION
1 - contents OF THE KIT 1
Antenna Camera mount Mains adapter
Wall plugs for attaching the base
Screws for attaching the base RJ45 cable for wired connection to the network CD containing the software
Lens Loudspeaker Infrared light for night vision Power indicator Microphone WiFi antenna
Audio output for external device (optional, not supplied)
9 Ethernet socket for connecting to the wired network 10 5VDC 2A mains adaptor power supply included in the kit 11 Reset button (on the bottom side)
A 230VAC 50Hz / 5VDC 2A mains adapter for powering the camera is included in the kit. Do not use other power supplies as they could damage the camera and invalidate the warranty.
Motorised 720P WiFi IP camera
1 - Installing the camera • Mount the camera using suitable screws and wall plugs for the type of surface (the screws and plugs supplied are suitable for solid walls). • Make sure the camera is properly secured to prevent it from falling. Wall mounting
2 - CONNECTING THE CAMERA
• A wired connection is compulsory when starting up, even if you plan on using a WiFi connection later.
IMPORTANT: Do not connect your camera to your computer. This will not provide it with access to the
Internet. Connect your camera to the ADSL/fibre box using the RJ45 cable and connect its power supply. In most cases, the camera is immediately detected by the modem/router, which grants it access to the Internet.
EN Motorised 720P WiFi IP camera
1 - ACCESS TO CAMERA CONFIGURATION The IPCam Search software on the CD provided (which can also be downloaded from our website, www.avidsen.com) allows you to detect the IP cameras on the network. Install and launch IPCam Search: Notes: • If you do not wish to install the module, the configuration of your camera will still be accessible, only the direct view on your computer will be affected. • Depending on which browser you are using, the procedure may differ but the principle remains the same: you must permanently allow the module to run if you want your camera to work properly in your browser. This will detect your camera on the network and show its IP address. Double-click on its name to open the camera configuration in your web browser.
2 - ACCESS TO ALL THE SETTINGS
2.1 - Live video Once you have logged in with your new username and password, the camera feed will be displayed: 1 2 3 4
Enter the username and password for connecting to your camera. By default, the username is admin and the password is admin as well. At the first connection, the camera will immediately ask you to replace the default username and password to improve security.
When you have finished changing the username and password, you will be asked to log back in. Your browser will need an additional module to display the image from your camera correctly and will ask you if you want to install it. Accept the request to allow your browser to display the image:
Anti-flicker: If the image lighting is artificial, select 50Hz. Image resolution Access to camera configuration tab Brightness, contrast, and colour settings Orientation settings: allow you to, for example, flip the image if your camera is installed upside-down Digital zoom controls
Motorised 720P WiFi IP camera
Manual start for recording on a computer's hard disk
Display the image full screen (double-click on image to revert)
You can access your camera settings by clicking on "Réglages système [System settings]" at the top of the window: 1 1 t 2
"Système [System]" Section: gives you access to your camera's basic settings, such as its name and the time settings
"Autres [Others]" Section: options for backup and factory reset, options for restarting and resetting the camera "Audio & Video" Section: settings for each video stream, resolution, frame rate "Alerte [Alert]" Section: definition of the zones and motion detection sensitivity, email settings for sending alerts via email "Réseau [Network]" Section: all the settings for wired and wireless network connections. Here you may define the WiFi network to which you wish to connect the camera.
Click on "Activer [Activate]" to activate the camera's wireless connection and display he WiFi networks detected near the camera
IMPORTANT: When you have finished configuring the device, do not forget to click on "Sauver [Save]" at the top of the screen to confirm the entries you have made. The detected networks appear here. Click on one of them to enter the corresponding password and get connected.
IMPORTANT: Once your camera is set up to connect to a wireless network, unplug the network cable to put these configurations into effect.
Note: The camera's wireless network settings are also accessible through the app "Avidview" on Android and iOS:
2.3 - Setting up a wireless connection
To connect your camera to a WiFi network, go to the "Réseau [Network]" menu, "WiFi" in your camera's system settings: (See Section F)
EN Motorised 720P WiFi IP camera
2.4 - Example: programming an email alert to be sent when motion is detected To program an alert to be sent when motion is detected, you need 2 email addresses: the address of the sender which will be used by the camera, and the address which will receive the alerts. The camera uses the username and password of the sender address to connect and send the email. Configuration depends on the chosen email provider's settings. Note: the 2 email addresses can be the same (you will simply be sending an email to yourself). In our example, we use www.gmail.com: sender-address@gmail.com sends the alerts, addressee@gmail.com receives the alerts. Both addresses need to have been created beforehand. First of all, go into "Email" under the "Alerte [Alert]" heading: 1
Note: it does not matter who the email provider of the addressee or addressees is as it is the email provider of the sender which dictates what needs to be entered. However, you must ensure you check that the alerts are not treated as spam by any of the addressees.
When you have finished configuring your camera, it will be able to send emails. You must now tell it when to send them by clicking on "Alerte [Alert]", "Action sur alerte [Alert action]": 1
IMPORTANT: When you have finished configuring the device, do not forget to click on "Sauver [Save]" at the top of the screen to confirm the entries you have made.
Sender: Name that you must enter to connect to the mailbox that will send out the alerts. In our example using Gmail, this is the sender address: sender-address@gmail.com Password: The password used to log into sender-address@gmail.com in our example
SMTP server: varies with the email provider sending the alert. In our example using
Gmail, smtp.gmail.com SMTP Port: varies with email provider of address sending the alert. In our example using Gmail, 587 SMTP Test: allows you to simulate sending an email and ensure that your camera is properly configured. Addressee: Here, enter the email address that will receive the alerts. In our example: addressee@gmail.com Type of encryption: connection security setting, varies with email provider. In our example using Gmail, SMARTTLS
IMPORTANT: When you have finished configuring the device, do not forget to click on "Sauver [Save]" at the top of the screen to confirm the entries you have made.
Enable "Envoi d'image par mail sur alerte [Sending an image via email alert]" to activate email alerts. Number of photos: Here, indicate how many photos you wish to receive as an attachment when an email alert is triggered.
Motorised 720P WiFi IP camera
E - USING THE PRODUCT ON A SMARTPHONE The calendar allows you to programme the times the camera is allowed to send an email when motion is detected. Click to activate (blue box) or deactivate (white box) the desired times.
The free application used to control, configure and view the cameras remotely on your smartphone is available from the Appstore and Google Play.
Download, install and run the "AvidView" app. Although we have described how the Android app works here, the same applies to the iPhone. Launch the application on your smartphone or tablet, then click on the icon. Then click on "Ajout manuel caméra [Add manual camera]" at the bottom of the screen, then on the icon . This will activate the phone's camera so that you can scan in the QRCode.
Motion detection zone: all movements in this area will trigger an alert.
Activation of detection zone 1. Click to activate motion detection. By default, zone 1 covers the whole screen. Detection sensitivity for zone 1: When it is set to the minimum value, only a major change in the image will trigger an alert. When it is set to the maximum value, the slightest movement within the zone will trigger an alert. Zones 2, 3, 4: you can draw other zones on the screen and give them different sensitivities. IMPORTANT: When you have finished configuring the device, do not forget to click on "Sauver [Save]" at the top of the screen to confirm the entries you have made.
This completes the configuration. From now on, any motion detected by the camera in the zones and at the times you have specified will trigger an email alert.
Important note: the code scan works more effectively when the code is positioned above the red line on the screen.
Next, enter the name you want to give your camera and its password. Tick the "Mot de passe par défaut [Default password]" box if you use the default password (you will be asked to change it to improve security). The ID for your camera is not requested here.
EN Motorised 720P WiFi IP camera
E - USING THE PRODUCT ON A SMARTPHONE
Click on "Sauver [Save]" to confirm then on the thumbnail for your camera to display the image from your camera.
Note: the images are taken from the Android version of the application. The iPhone version works in exactly the same way. The configuration options and commands can be accessed by clicking on your camera video feed: 1 2
Return to the main menu and the list of saved cameras
2 Viewing window 3 Taking a photo with the camera and saving it to a smartphone or tablet 4 Not used on this model 5 Activating or deactivating the camera's loudspeaker. Allows you to talk to a person via the camera's loudspeaker 6 Motor controls (motorised models only) 7 Displaying/hiding controls 8 Enabling or disabling the camera's microphone. Used for listening to sounds picked up by the camera 9 Access to the photos and videos stored in the smartphone or tablet's memory 10 Start/stop of a recording with the camera, saving to a smartphone or a tablet (compatible models only).
Motorised 720P WiFi IP camera
F - USING THE PRODUCT ON A COMPUTER VIA THE AVIDVIEW SOFTWARE The Avidview software provided on the CD provides simple remote access to the camera and can manage 16 separate cameras. Install the program on the computer you want to use to connect to your camera.
Launch the software on your computer. Click on
. In the the "Ajout caméra [Add camera]" icon window which opens, enter the name you want to give your camera and its UID. The UID is a unique code assigned to your camera. Enter your camera's password as well (default: "admin"). The ID for your camera is not requested here. 8 1 2 3 4 5 6 Confirm by clicking on Save then click on the "Ouvrir toutes les caméras [Open all cameras]" icon
10 11 12 The AvidView software lets you manage several cameras at once and gives you complete control over each one and their respective settings:
Adding a new camera to the software
Running a video of all the recorded cameras Stopping the video of all the recorded cameras Up button for the camera currently selected in the list: if you have several cameras, this allows you to reorder them Access to the software's options: storage folder for the videos and photos taken with the software, notification sounds, etc. Access to the photos and videos recorded with the software View of the image of the cameras on the screen Controls of the currently selected camera: starting a video or photo recording, control over the motors (motorised cameras only), running the camera's microphone or loudspeaker, etc. Camera currently selected Edition of the camera currently selected Adding a new camera to the software Down button for the camera currently selected in the list: if you have several cameras, this allows you to reorder them Saving the list of current cameras in a file Recalling a list of cameras from a file
EN Motorised 720P WiFi IP camera
G - RESETTING If there is a problem or the login details have been lost, the camera can be reset to its default settings by pressing the Reset button on the side of the camera for 10 seconds.
Plug and play access
720p @ 25 frames per second
Secondary video stream
H - FAQ If your problem is not covered below, please contact our helpline.
Cannot connect to camera over local area network (e.g. IPCam
The camera feed cannot be accessed over the internet
Check your connections.
Temporarily connect using the network cable if the camera is connected over WiFi
Network configuration problem
Check your camera's network connection settings. Reset your camera if it is no longer accessible.
Network configuration problem
Check your device settings (box, router)
Incorrect video settings
Check the video settings and reduce the quality if necessary
Test the "flux secondaire [secondary stream]" to confirm
Motorised 720P WiFi IP camera
Incorrect video settings
Test the "flux secondaire
[secondary stream]" to confirm, check the video settings and reduce the quality if necessary
Unsuitable motion detection settings
Reduce the trigger sensitivity or limit the area being covered
Poor quality or shaky image
Motion detection is triggered unnecessarily
I - technical and legal information
1 - General characteristics Power supply Network interface Wireless network interface Optical sensor Minimum luminous intensity Night vision Lens Buttons Video compression Resolution Audio Motors
5VDC / 2000mA Ethernet 10/100, audio-MDIX, RJ45
IEE 802.11b/g/n ¼’’ CMOS 0 lux Manual or automatic (dusk-to-dawn sensor) - Range: 10m F: 3.6mm Reset button: restores factory settings h.264, Angle of view: 56° Primary stream: up to 1280x720 pixels Secondary stream: up to 640x352 pixels Built-in microphone and loudspeaker for two-way audio communication Motors for controlling tilt (90°) and rotation (345°) of the lens
Operating temperature and humidity
0°C to 40°C, 20% to 85% RH, non-condensing
Storage temperature and humidity
Motorised 720P WiFi IP camera
I - technical and legal information
2 - warranty • This product is under warranty for parts and labour for 2 years from the date of purchase. Proof of purchase must be retained for the duration of the warranty period. • The warranty does not cover damage caused by negligence, knocks, or accidents. • The parts of this product must not be opened or repaired by any persons not employed by Avidsen. • The warranty will be void if the device is tampered with. 3 - HELP AND ADVICE • If, in spite of the care we have taken in designing our products and drafting these instructions, you do encounter difficulties when installing your product or you have any questions, we urge you to contact one of our specialists who will be glad to help. • If you encounter operating problems during the installation or a few days afterwards, it is essential that you are in front of your installation when contacting us, so that one of our technicians can diagnose the source of the problem, as it will probably be the result of a setting that is incorrect or an installation that is not to specification. If the problem is caused by the product itself, the technician will give you an RMA number so that you can return the unit to the shop. Without this RMA number, the shop may refuse to exchange the product.
Contact our after-sales service technicians on:
Monday to Friday, 9 AM to 12 PM and 2 PM to 6
PM. 4 - PRODUCT RETURNS / AFTER SALES SERVICE If, despite the care we have taken in designing and manufacturing your product, it needs to be returned to our customer service centre, you can check the progress of the work on our website at the following address: http://sav.avidsen.com 5 - DECLARATION OF CONFORMITY With the LVD and EMC directives Avidsen declares that the following equipment: Motorised 720P WiFi IP camera 123282 Complies with the 1999/5/EC directive and its conformity has been assessed pursuant to the applicable standards in force: • EN 60950-1 :2006+A11 :2009+A1 :2010+A12 :2011+A2 :2013 • EN 62311:2008 • EN 301 489-1 V1.9.2 • EN 301 489-17 V2.2.1 • EN 300 328 V1.8.1 Date: 01/06/2015 Alexandre Chaverot, President