How to reset the EZICLEAN AQUA CONNECT X550 cleaning robot when the reset function does not work?

Question

Accepted Answer

If the reset function of your EZICLEAN AQUA CONNECT X550 cleaning robot is not working, here are several steps to follow to try to resolve this issue:

1. Check the power supply

Make sure your robot is sufficiently charged. Place it on its charging station and let it charge for at least 30 minutes before attempting a new reset.

2. Use the reset button correctly

If your model has a reset button, press and hold it for about 10 to 15 seconds until the robot restarts or the lights flash.

3. Unplug and replug the charging station

Disconnect the charging station from the electrical outlet, wait about 30 seconds, then plug it back in. Place the robot on it and try to reset it again.

4. Remove and reinsert the battery (if accessible)

If you are comfortable with this operation and the battery is accessible, carefully remove it, wait a minute, then reinsert it before attempting a new reset.

5. Clean the charging contacts

Check that the metal contacts of the robot and the charging station are clean and free of dust or dirt, which could prevent a good connection.

If after all these steps the reset still does not work, it is possible that the problem is related to a more complex hardware or software malfunction. In this case, contacting EZICLEAN customer service for in-depth technical assistance is recommended.

User manual EZICLEAN : user manuals and guides in PDF

Models EZICLEAN most viewed

Browse manuals EZICLEAN by appliance type

Recent questions about devices EZICLEAN